Customer Accounts Officer Jobs in Home Based

Westminster School is an esteemed institution with a rich heritage, who is seeking a Senior Financial Controller to lead and inspire its finance team. This role offers an opportunity to oversee financial operations and drive excellence within a collaborative environment one where you can make real impact.

Why Westminster School?

Westminster School values educational excellence and personal growth. Joining the team means becoming part of a vibrant community that prioritises integrity and innovation valuing all staff and pupils across the school.

Employee Benefits Include:

• 25 days of holiday plus a discretionary Christmas closure
• Complimentary school lunches on-site
• A robust pension plan
• Access to a private health scheme (opt-in)
• Use of the on-site gym
• Cycle-to-work scheme
• Season ticket loans and tickets to school concerts and events
• Fee remission for pupils awarded places through the admission process

As Senior Financial Controller your responsibilities will be:-

• Lead the finance team in managing day-to-day operations, including month-end and year-end processes, ensuring timely and accurate reporting.
• Oversee the accuracy of the Trial Balance and deliver responsive transaction processing services.
• Drive continuous improvement in financial processes and foster relationships with internal and external stakeholders.
• Guide and mentor the team, embedding the newly implemented iFinance system and promoting a customer-focused approach.

Key Relationships:

This role involves close collaboration with key internal stakeholders, including the Finance Bursar, COO, and school leadership teams, as well as external partners such as HMRC and auditors. Strong communication and rapport-building skills are essential for success.

Key strengths include:

• Strong technical accounting skills
• Excellent leadership and team development capabilities
• A proactive approach to process improvement
• Ability to maintain a strong control environment

Why apply?

If you’re eager to make a meaningful impact in a collaborative environment where your contributions are truly valued, this is your opportunity to help shape the school’s ongoing success while becoming a part of its rich legacy.

Apply below or contact Rosemary Pini at Allen Lane who is leading the recruitment campaign on behalf of Westminster School.

CDS UK (Clinic for Dissociative Studies) is a small psychotherapy clinic, offering assessment and long-term specialist outpatient treatment to people with dissociative disorders. CDS UK is a charity and an approved supplier for the NHS and is subcontracted by NHS CCGs nationally on a per-patient basis, where local mental health services are unable to provide appropriate treatment.

Prospectus is delighted to be working with CDS UK to recruit a Finance Officer to join its team on a part-time (3 days per week) basis, based in North London.

The Role:

This role will support the Head of Finance in all aspects of accounting and financial management responsibilities including bookkeeping, processing and approving supplier invoices, issuing monthly sales invoices, reconciling bank accounts, supporting preparation of managements accounts, budget and year end accounts. The role will also be liaising with the admin team, as well as suppliers and customers.

You will also oversee the day-to-day accounting and financial management tasks to ensure that CDS accounts are accurate and up to date and ensure that the various tasks are completed in a timely and efficient manner.

The Person:

The successful candidate will have substantial experience as a book-keeper/finance assistant ideally in the charity sector but not essentially. This person will also be qualified to AAT level 3 or the equivalent, practiced in VAT returns and familiar with UK Charity sector finance governance and compliance. Experienced with major financial platforms, ideally Liberty Accounts or something similar and a sound handling of Excel. A real team player, this person will be able to work on their own initiative and be a collaborative and supportive member of staff.

Collaborate closely with our Senior Fundraising Manager to identify funding opportunities, develop compelling proposals, support individual giving and contribute to bid writing for projects that align with CSE’s strategic goals.

Pay and conditions

• The role is full-time (37.5 hours per week) but will consider a minimum of 30 hours.
• The salary for the role will be £27,121 to £32,486
• You will be entitled to 25 days paid holiday (plus statutory holidays).

CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more.

We will pay fees and expenses on relevant training courses.

Specific responsibilities

An applicant appointed to the role will be expected to:

• Write compelling funding pitches for projects or fundraising campaigns.
• Represent CSE at external events to promote our work, support horizon scanning and identify future partners for the fundraising team to work with.
• Maintain accurate and up to date fundraising content on website, all other CSE communications channels and third-party platforms.
• Support the running of online and in-person events to raise awareness of CSE’s work with key stakeholders and potential funders.
• Steward current individual supporters, building engagement through a supporter journey.
• Develop campaigns and appeals to engage with new audiences and encourage new supporters.
• Ensure all income and donations are processed, and acknowledged appropriately, including using systems for accurately managing supporter data.
• Research Trusts and Foundations to identify prospects with objectives which align with CSE’s strategic goals. Collate this information in an appropriate, accessible format.
• Develop creative ways of presenting CSE to engage corporate partners leading to mutually beneficial relationships with social purpose.
• Write content for sections of bids.

To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.

Essential attributes for this role include:

• GCSE Maths and English or equivalent.
• Competence with MS Office programmes – in particular Outlook, Word, Excel, PowerPoint and Access.
• Excellent verbal and written communication expertise, able to communicate complex ideas to a range of audiences.
• Empathetic and communicative – able to nurture and build relationships with a wide range of donors and supporters.
• Self-motivated with ability to work independently and with limited supervision and as part of a team.
• Good time management skills, including priority setting, multi-tasking and problem-solving.
• Understanding of trust and foundation funders.

Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.

How to apply

To apply, please download and complete the application form available from our website. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification.

The closing date for applications is 12pm on Tuesday 29 October 2024

Interviews are expected to take place Tuesday 5 or Wednesday 6 November 2024, though this is subject to change.  

If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.

KCLSU is looking for a Junior Finance Assistant to work with the Finance team. The post holder will assist in delivering the finance and administrative function under external statutory bodies' financial regulations and procedures and compliance requirements, while contributing to our students' educational journey at King's College London.

Summary of the Post

• To assist in delivering the finance and administrative function under external statutory bodies' financial regulations and procedures and compliance requirements. 
• To support the annual audit process with external auditors.
• To support preparing accurate, compliant, and complete management accounts, financial statements, and other information promptly.

Main Tasks 

• Routine Finance Operations
• Dealing with day-to-day purchase invoices and reconciling to purchase order
• Set up payment online
• Reconcile purchase ledger accounts
• Reconcile daily income from different systems to cash banking, post daily banking into the system
• Raise sales invoices and reconcile sales ledger accounts
• Aged debtor chasing
• Assist with Bank reconciliation
• Assist with monthly management account tasks and adjustments 
• Generate reports from the exchequer system
• Assist with Balance Sheet accounts reconciliation
• Routine control activities, i.e. stock check 
• Other finance office tasks, i.e., cash services to trading areas/provision of change
• Answer general financial queries from staff, KCL students, and suppliers.

The successful candidate will:

• Demonstrate the ability to quickly and accurately pick up new tasks, and showcasing a string aptitude for learning new skills.
• To ensure that KCLSU internal and external stakeholders, including KCL students, receive the highest level of support, with a focus on service quality.
• Consistently deliver work of the highest quality in a timely manner demonstrating promptness, accuracy and efficiency.
• Play an integrated role within the Finance team and support the overall organizational function.
• Actively demonstrate KCLU values.
• Adhere to and promote the financial regulations of KCLSU.
• Have relevant degree in Finance or related business discipline, from an academic institution. Or, candidates actively working towards a Chartered Accountant qualification.
• Have hands-on experience with integrated accounting systems is essential, preferably Exchequer
• Have hands-on experience with every aspect of financial operations is essential
• Have previous experience in a similar role
• Know accounting concepts and relevant VAT regulations are essential.
• Understand data protection in the context of a membership organisation is desirable.  

The list above is not exhaustive. For full role and candidate specific details, please review our Job Pack.

Application Process

If this sounds like you, please send a filled application form (including a supporting statement) alongside EOM form and send them to us.

You will see on our Job Pack that we are a equal opportunities employer and we live by our 4 main values: Inclusive, Collaborative, Open and Brave. KCLSU is a fun, social and flexible work environment which offers opportunities for development as well as great staff benefits.

Benefits of Working for KCLSU include:

• Hybrid Working Policy 
• Pension Contribution
• Interest Free Season Ticket Loan & Computer Loan
• Cycle to work Scheme
• Enhanced Sick Pay
• Enhanced Maternity and Paternity Pay
• Eye Tests & single focal glasses allowance
• 25 days annual leave plus bank holidays and university closure days
• Discounts at KCLSU venues
• £30 wellbeing allowance per term
• Employee Assistance Programme
• "No meeting Friday" ethos
• Death in Service

At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavor to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.

Eligibility

To be eligible to apply for this role you must:

• Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
• Have a National Insurance number, or be in the process of applying for one
• Not be a trustee of King’s College London Students’ Union

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Fundraising and Engagement Officer
Post no: 618
Office base: HQ, Flitwick
Area covered: Bedfordshire, Luton and Milton Keynes
Contract type: Permanent
Salary: £24,000 per annum
Hours: 37.0 hours per week, Monday to Friday

About the Role

This role is an exciting opportunity to work for Mind BLMK as part of the Fundraising & Engagement Team.

Acting as the first point of contact for all Fundraising & Comms enquiries and in line with Mind BLMK’s Fundraising and Communications Strategy, this is a busy role and will require excellent stewardship and donor care skills as well as meticulous organisation and innovative thinking. As an Ambassador for Mind BLMK, you will need to have a passion for mental health and an ability to operate at all levels.

The successful applicant will generate income and support all aspects of communication and marketing, to help to maximise local support, raise awareness of our work in the community, and by providing exceptional supporter stewardship, in line with Mind BLMK’s Fundraising and Communication strategy.

Key Duties

• Engage and support stewardship and donor care for Mind BLMK’s individual givers, corporates, groups, volunteers and other supporters of the charity, in line with the fundraising strategy.
• Send and engage with donors, appropriate information and materials to support their fundraising at Mind BLMK.
• Ensure supporter interaction points (telephone, post, email) adhere to the highest standard.
• Support fundraising and engagement in the development of new partnerships with corporates, organisations, and individuals, to support income growth.
• Support and engage with the fundraiser, donor through the customer journey.
• Work with the wider team at Mind BLMK and with our national partners at Mind.
• Contact by phone, email and meet supporters or potential supporters of Mind BLMK and communicate key messages and ensure their fundraising is promoted and celebrated across all social media channels.
• Support the implementation of marketing strategies and targeted campaigns; plan, develop, and ensure the production of multi-media communications, PR, and marketing materials.
• Support the data capture, monitoring of and reporting on the effectiveness of marketing, PR and publicity activities, making recommendations as required.
• Ensure the quality assurance for the implementation of Mind branding guidelines and specifications across the organisation; reviewing, monitoring, and advising as necessary to ensure corporate identity is maintained in line with Mind BLMK policies and procedures.
• Support the functions of the publication and distribution of press materials, news stories, and updates, both internally and externally.
• Support the maintenance of Mind BLMK’s websites, social media accounts, Mailchimp newsletters, and web administration profiles and content (including but not limited to - Facebook, Twitter, Instagram, Linked In).

Entitlements/benefits:

• 25 days Annual Leave plus Bank Holidays
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Westfield Health Plan – includes access to everyday healthcare and indemnifies towards the cost of routine health care.
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: 5pm on Monday 11th November 2024
Interview date: Monday 2nd December 2024
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

Be part of the vision; be part of the RIBA.

The RIBA is a global professional membership body, and a cultural organisation, driving excellence in architecture.

Salary: £32,000 plus £4,000 performance related bonus per annum, based upon experience and location

Location: London/Hybrid working

Hours: 35 hours per week, full-time permanent contract

Corporate Partnerships

The RIBA Corporate Partnerships team is a new team that has been specifically created to innovate, attract, grow and deliver long-term, sustainable sponsorship revenue streams for RIBA, across a range of events, such as awards, conferences, talks, exhibitions and bespoke projects.

This is an exciting time for this team and RIBA. We are building a new future with mix of existing corporate partnerships and developing new business opportunities with sector leading brands.

About the Role

The Corporate Partnerships Officer is responsible for overseeing and managing the delivery of all corporate partnership contracts and activities, effectively and efficiently, to maximise the benefit of both the corporate partner and the RIBA.

Reporting to the Head of Corporate Partnerships, this role focuses on the management of corporate partner relationships, working innovatively with colleagues across the RIBA, to ensure a high level of income retention, growth and sales with existing partners.

This role includes key involvement in significant RIBA projects and events, such as the RIBA Stirling Prize; the RIBA Royal Gold Medal; RIBA Regional and National Awards; professional business and CPD events, seminars and roundtables; and a number of public talks and exhibitions at RIBA’s London headquarters and RIBA North in Liverpool’s Waterfront.

You will be required to

• Provide support to a varied portfolio of corporate partners, ensuring that they are stewarded effectively to strengthen their relationship with the RIBA, and so support long-term income growth for the RIBA
• Play a role in the renewals sales process including collaborating with the Head of Corporate Partnerships on new ideas and proposals 
• Provide first point of contact and dedicated account management for corporate partners dealing with any queries or new requirements that may arise 
• Work with RIBA member-facing teams to ensure corporate partners’ requirements are successfully delivered, in line with contracted objectives and goals 
• Attend client meetings and internal stakeholder and management meetings as the representative of the Corporate Partnerships team 
• Responsible for the administration of all corporate partner income and ensure that all payments are recorded and accounted correctly and as per the contracted terms
• Maintain appropriate systems for the management and reconciliation of the Corporate Partnerships budget
• Provide comprehensive and timely reports summarising corporate partnership activities against set objectives and goals 
• Develop a close working relationship with colleagues across the RIBA, with the focus on raising the profile of our corporate partners and the value they bring to the RIBA 
• Manage, motivate and lead staff, nurturing learning and development, to ensure that they continue to advance their skills and knowledge

What are we looking for?

Ideal candidates will have a minimum of two years’ experience in a membership, media or an events organisation or charity. We are looking for an innovative individual with:

• Excellent interpersonal, organisational skills and written and verbal communication.
• A strong work ethic
• An ability to prioritise multiple projects simultaneously
• A knowledge of the architecture and construction industry would be an asset, though not essential.
• Proficient in all MS Office applications

Why Join us?

Our Benefits:

The RIBA offers an amazing employee benefits package which includes (a) a generous pension scheme with employer contributions (up to 12%), (b) life assurance, (c) annual leave of 27 days plus bank holidays and paid closure of 3 discretionary days between Christmas and New Year. For more details on our benefits click here (For LinkedIn) please visit our website.

If you would like to apply for the position, please submit your CV and covering letter on our website after you click "Apply". Please note that we will only consider applications received directly through our company website.

Closing date: Monday, 14th October 2024
Interview date: w/c 21st October 2024

Due to high volumes of applications we are unable to respond to everyone, however, should you be shortlisted for interview we will be in touch.  We may also close an advert earlier than the date above if we receive enough quality applications.

Please note that you must be able to demonstrate that you have the Right to Work in the UK.  We are unable to proceed with any candidates who cannot show the relevant documentation so please only apply if you meet these criteria. Unfortunately, we are unable to offer visa sponsorship.

The RIBA aims to be an inclusive employer, committed to building an authentic and diverse environment where all are encouraged to be themselves. We champion work/life balance and welcome requests for flexible working across our organisation. We value applications from all sections of society and appreciate divergent experience, therefore if you are excited about the role and working with us, yet your experience may not align perfectly with every single skill or competency, we encourage you to apply anyway.  

Registered Charity No. 210566

A small, well-established London-based not for profit membership body is seeking a Finance Manager for a full-time permanent role. The salary is £47,867 - £50,813 per annum, with the organisation usually looking to appoint at the entry level point on the salary scale.

Reporting to a Finance Director and managing a Finance Officer, the role is largely a business-as-usual finance role covering management accounts preparation, managing budgets with department heads, bank reconciliations & transactional finance and leading on all aspects of accounting for 2 very small related charitable entities.

The role offers hybrid working, with an average of 40% of the working week (including Thursdays) required to be onsite at the central London office, with the rest of the time from home.

The role would best suit a candidate experienced at Finance Manager level, with prior experience in a small charity or small membership body.

Duties include: 

• Prepare draft management accounts for the main body and one of the small related charitable entities ensuring that they comply with accounting standards.
• Contribute to the preparation of the annual budget.
• Assist with the audit and lead on the audit for one of the small related charitable entities.
• Present financial management information in a concise and easily understandable format for inclusion in Board reports.
• Prepare reports for budget holders summarising spend in their area.
• Prepare monthly accruals and prepayments and manage all monthly reconciliations.
• Record investment transactions for the main organisation and the 2 related charitable entities.
• Develop financial transaction processing to improve efficiency and facilitate meeting reporting deadlines.
• Record all credit card transactions and produce the annual HMRC calculations for compliance with PAYE Settlement Agreement.
• Work with staff at 1 of the related entities to process sales, purchase and nominal ledger transactions for that organisation, along with supporting with other areas of transactional finance.
• Oversee accounting entries for the second related entity and ensure balance sheet reconciles
• Lead on the implementation of online expenses and credit card systems
• Line manage the work of the Finance Officer.

Candidate requirements:

• Graduate level education and at least a part-qualified accountant (ACA, ACMA or ACCA)
• Sound knowledge of management accounting and budgeting principles and methodology
• Ability to and experience of independently preparing draft accounts to management accounts level
• The ability to present Management Information in a visual and easy to understand way to a variety of stakeholders
• Experience of Sage accounts package, including the interface with Excel, and of CRM systems (desirable not essential)
• Experience of maximising the benefits of technology to present management information
• Knowledge of online expenses and credit card systems
• Good interpersonal skills and ability to work both individually and as part of a team

Closing date: 24th October at 12 noon

1st stage interviews: 29th October (face-to-face)

2nd stage interviews: 5th November (face-to-face)

Please note the organisation will be asking for anonymised CVs and covering letters as part of the application process.

Please send your CV for further consideration.

About the role: 

The Kids Network are recruiting for a Systems & Operations Officer to help us provide effective operational support to our staff teams to ensure the charity runs smoothly and efficiently. 

If you are driven by social purpose, want to work with a dynamic and growing charity and someone who wants to learn about the inner workings of a charity and get exposure to the most intimate details of the organisation, this role is perfect fit for you.

The role involves working closely with the Managing Director and a high level of support & training will be provided to the successful candidate, therefore if you are keen to learn and excited about all things related to process then this is a great opportunity for someone looking to develop their career in Operations.

• Do you enjoy improving and maintaining systems? 

• Do you have an interest in data and data led work? 

• Do you find ticking things off your to do list highly enjoyable? 

• Do you like working in a fast-paced environment? 

• Would you describe yourself as a creative thinker and problem solver? 

If you have answered yes to the above, then we would love to hear from you! ​ 

Benefits:  

• Flexible working arrangements (mostly working from home, with approximately two days a week working from the office)  

• Option for 2 Me days

• 25 days annual leave entitlement with one day accrued each year of service capped at 5 years 

• Option to swap bank holidays for other religious holidays 

• Team Socials 

• Birthdays off 

• Personal development budget

• Working in a value led organisation, where we see and share the impact we have on children every day!

Key Responsibilities:  

People HR Processes 

• Undertake all admin related to recruitment, onboarding and offboarding staff members 

• Coordinate internal team meetings and team training 

• Help support team Inductions through delivering sessions on the platforms we use, and by creating training videos or guides as and when needed 

• Inject fun into the team through organising team socials, birthday gifts, and work anniversaries 

• Deliver annual training to the team on GDPR and H&S

• Ensure the charity’s policies are maintained and filed correctly

• Monitor and track staff training throughout the year, ensuring all staff are participating in learning and development opportunities

• Support the Managing Director with developing and implementing the charity’s employee cycle 

• Create ‘how to’ training videos for staff and mentors to help develop inclusive ways of sharing guidance

• Support Volunteer Recruitment by interviewing potential volunteer mentors 

System Management 

• Be the first point of contact for incoming calls and emails for our two main email accounts, directing people in the right direction in a welcoming and professional manner 

• Support our impact collection process, ensuring a high level of data hygiene for collection 

• Maintain the charities slack workplace to support communication between the team 

• Maintain the TKN Website to ensure all content is updated and correct as and when required 

• Execute strong data quality and input data meticulously into our CRM, Salesforce

• Support the Managing Director In the development of a salesforce TKN operations manual for all staff to use as well as support the Managing director with salesforce developments 

• Support the information management of the organisation ensuring correct access restrictions and efficient document filing 

• Maintain our HR platform, CharlieHR, ensuring all information on the system is up to date and correct 

Finance support 

• Assist with the smooth running of day-to-day accounts including, collating and filing Invoices, end of month coding and liaising with our external accounts as and when needed 

• Follow the charity’s financial procedures document when carrying out any finance tasks 

• Process volunteer expenses each month with diligence and accuracy in line with the charity’s expense and safeguarding policies 

Other 

• Keep a stock take of IT equipment for the organisation and support set up for new staff members

• Manage our Internal ticketing system, supporting the team with IT needs by liaising with our external IT provider 

• Coordinate board meetings and sub committees 

• Minute board meetings and subcommittees

• Lead on recruitment admin of new Trustees

• Supporting the work of the Managing Director as and when required 

About you 

As a member of our small but mighty Operations team you will play a crucial role of maintaining quality, efficiency and control across the org.

The successful candidate will have experience working in an operational capacity in a similar environment, enjoys improving and maintaining systems and processes, has the ability to remain calm and professional under pressure and takes a solution-focused approach to operational challenges.  

Essential skills and experience:

• Ability to be solution focused and self-motivating, to work on your own initiative and be accountable for your own work 

• 1 year experience in an office environment 

• Able to juggle multiple projects and wear many hats! 

• High organisational skills with the ability to prioritise workloads effectively

• Exceptional communication skills, with the ability to communicate with a range of audiences 

Desirable experience:

• Excellent written, spoken and IT communication skills (especially with MS Office and CRM systems) 

• Experience in using Mailchimp, salesforce and WordPress 

• 1 year experience of operations or HR or 2 years administration experience 

• Great attention to detail and highly conscientious

• Non-judgemental, self-motivated, pro-active, compassionate and solution focused 

Safeguarding commitment 

The Kids Network is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. The successful applicant will be required to go through our safer recruitment processes, including an enhanced DBS check. 

Equity commitment

The Kids Network values diversity and inclusion and we have worked to create an application process that is as accessible as possible, however we still recognise that there is maybe more we can do especially for applicants who are minoritised in society, have specific accessibility needs and/or experience discrimination.  

If this is the case we are both happy and open to discussing better ways to support your candidacy and make this application process as equitable as possible for you.  

We are a diverse organisation and welcome everyone but it is important to note that the intersections of your identity will not increase or affect the amount of labour you are asked to do. If you wish to draw on your own lived experiences that will be both encouraged and supported but it is not nor ever will be a prerequisite of this role. 

You can find out more about our commitment to anti-oppression on our website. 

First round interviews are due to take place on Friday 25th October and second round interviews will take place the following week, however if we recieve a high volume of applications before the end date, we may interview earlier, therefore early applications are encouraged.

The Development Manager (Individual Giving) will focus on increasing donations from individual supporters. Working closely with the Head of Development and CEO, you'll be responsible for growing donation schemes for individual supporters, stewarding major donors, delivering public fundraising appeals and promoting opportunities for supporters to make gifts in wills.

We look to recruit a candidate excited to take responsibility for their own area of work as part of a small team. We will consider strong applicants with previous experience in fundraising / development or transferable skills and knowledge from customer-facing roles in other sectors.

This is a full time permanent position with a minimum of 3 days based on site.  We are open to flexible working arrangements including part time working and compressed hours.

TO APPLY please send your CV and a cover letter of no more that 2 sides detailing how you meet the requirements below. 

Interviews are expected to take place on 13th and 14th November. Please state in your cover letter if you are unable to interview on these dates

Key duties

1. Manage and develop relationships with a portfolio of individual supporters
2. Plan and deliver a year-round programme of supporter events encouraging donors to engage with our work
3. Implement supporter stewardship systems with the aim of retaining and increasing support
4. Assist with the planning and delivery of annual individual giving campaigns 
5. Process and acknowledge donations and Gift Aid claims on CRM system (Spektrix)
6. Support with researching and drafting briefing documents for prospect and supporter meetings
7. Develop strong internal relationships to help promote the work of the Development team
8. Represent the organisation at fundraising sector events

Essential

• Experience of organising events to engage or steward supporters, clients or customers
• Proven track record of successfully managing a portfolio of supporter relationships or customer accounts
• Experience of delivereing supporter or customer journeys leading to increased support and engagement
• Strong organisational and planning skills
• Ability to analyse customer feedback
• Strong interpersonal, written and verbal communication skills

This is not an exhaustive list. Please see the JOB PACK for full details

Our commitment to equality and diversity

We are committed to providing equality of opportunity and encourage job applications from people of all backgrounds. We strive to build a diverse and inclusive workforce that is representative of our community and helps us to deliver more for our visitors. We particularly encourage applications from candidates from ethnic minority backgrounds and candidates with disabilities.

Location: Stokenchurch
Contract type: Permanent
Salary: £26,000 - £29,658 per annum
Hours: 37.5hrs per week . Part time considered (minimum of 24 hrs per week) Some Antisocial hours required

About us

Thames Valley Air Ambulance is one of the UK’s leading air ambulance charities. We’re here for people in Berkshire, Buckinghamshire, and Oxfordshire when they need us most. Bringing hospital-level care by land and air. 

We exist to give everybody in our community the best chance of surviving and recovering from an emergency. Our mission is to do everything in our power to protect, save and revive lives, with the best critical care at the scene and beyond. 

We love what we do. Our charity is a place where people care for each other, provide support, and encourage everyone to be their best and we pride ourselves on being one of the UK’s leading air ambulance charities. As an innovative charity, we are continually developing and pushing the boundaries of patient care to deliver a unique emergency service, where and when it is most needed. We are driven to do the right thing for our patients, their families, our supporters, and community. All our staff live our values: passion, excellence, respect, and care.

The role 

Are you a fundraiser with strong communication skills who enjoys building meaningful and rewarding relationships with mid and high value donors? If so, we have an opportunity to join our Philanthropy and Partnerships team in the newly created role of Philanthropy Officer.

In this role you will support the Philanthropy Manager and Head of Philanthropy and Partnerships in securing new four and five figure multi-year gifts from individuals. Your responsibilities will include day-to-day management and implementation of the mid-value giving strategy, verbal and written presentation of donor funding proposals, prospect research, and account management of your own High Net Worth individual supporters. Much of this role will be involved in the planning, project management and delivery of special major donor events to achieve defined strategic objectives.

About you
You will be an excellent communicator, both orally and written, who is confident in speaking with supporters. You will manage your own pipeline of donors, so will need to take initiative, prioritise and organise your own work, with limited supervision. You may have had experience organising and hosting special events for stewardship and cultivation, but this is not essential. 

You will have:

- Excellent customer service skills with a background in major donor, relationship fundraising, direct marketing or a similar role working with High-Net-Worth Individuals. 
- Proficiency in verbal and written communication skills with an ability to present ideas creatively and persuasively.
- Confidence soliciting and securing four and five figure gifts from prospective donors, both verbally and in writing. 
- Be comfortable managing a pipeline of supporters and presenting strategic planning recommendations based on data and analysis.
- A high standard of administrations skills with strong attention to detail.
- Competency with all standard Microsoft office applications, including Word, Excel and PowerPoint.
- Experience of using a supporter database or CRM 

If this role sounds like it is for you, we would love you to apply! 

Vacancy Closing Date:  15 November 2024

You may have experience in the following roles: Major Gifts Fundraiser, Development Officer, Donor Relations Manager, Fundraising Coordinator, Stewardship Officer, Philanthropy Coordinator, Donor Engagement Specialist, etc.

REF-217 428

Contract type: Permanent
Hours: 37.5 hours
Salary: £24,675 - £30,000
Location: Stokenchurch (just off Junction 5, M40) Hybrid Working ( subject to business needs remotely up to 3 days per week)

Thames Valley Air Ambulance is one of the UK’s leading air ambulance charities. We’re here for people in Berkshire, Buckinghamshire, and Oxfordshire when they need us most. Bringing hospital-level care by land and air. 

We exist to give everybody in our community the best chance of surviving and recovering from an emergency. Our mission is to do everything in our power to protect, save and revive lives, with the best critical care at the scene and beyond. 

We love what we do. Our charity is a place where people care for each other, provide support, and encourage everyone to be their best and we pride ourselves on being one of the UK’s leading air ambulance charities. As an innovative charity, we are continually developing and pushing the boundaries of patient care to deliver a unique emergency service, where and when it is most needed. We are driven to do the right thing for our patients, their families, our supporters, and community. All our staff live our values: passion, excellence, respect, and care.

The role 

In this role you will support the Corporate Partnerships Manager and Head of Philanthropy and Partnerships to develop and deliver fundraising initiatives that will support existing corporate partners and securing new gifts. Your responsibilities will include the day-to-day account management of existing corporate partners, new business development and the co-ordination of our payroll giving program. This will include research, prospect development, donor cultivation & stewardship, verbal & written presentations and all associated administration.   Additionally, you will contribute to projects within the philanthropy & partnerships team such as events and webinars; and the wider fundraising team to collaborate on prospect development, funding opportunities and volunteering.

About you

You will be an excellent communicator, both orally and written, who is confident in speaking with supporters. You will manage your own pipeline of donors, so will need to take initiative, prioritise and organise your own work, with limited supervision to achieve deadlines for multiple tasks. Agile decision making and problem-solving skills are essential.

You may have fundraising experience, but this is not essential if you have sales experience. 

You will have:

- Excellent customer service skills with a background in fundraising or sales.
- Experience in new business development including identifying, researching and contacting cold prospects.
- Proficiency in verbal and written communication skills with an ability to present ideas creatively and persuasively.
- Strong administrative, planning and prioritisation skills with keen attention to detail.
- Competency with all standard Microsoft office applications, including Word, Excel and PowerPoint.
- Experience of using a supporter database or CRM 

If this role sounds like it is for you, we would love you to apply! 

This is a full-time role working 37.5 hours per week, part time working will be considered for minimum of 24 hours per week. Some anti-social working hours will be required.

We offer a competitive salary and great staff benefits such as:

- 25 Days holiday 
- Hybrid Working with the option to work up to 3 days remotely
- Holiday Trading
- A day off for your birthday (pro rata for part time)
- Free Flu Vaccination
- Option to purchase a Blue Light Card
- Employee Assistance Programme
- Company Pension Scheme 

Successful appointment to this post will be subject to a DBS check

Closing Date:  10 November 2024 

This post may close early due to high numbers of applications, so you are advised to apply promptly.

You may have experience in the following roles: Corporate Partnership Officer, Corporate Fundraiser, Corporate Partnerships Executive, Fundraising Officer, Business Development Executive, Sales Executive, Donor Relations Officer, Relationship Manager, Philanthropy Officer, Account Manager, Fundraising Manager, Development Coordinator, etc.

REF-217 344

Harris Hill is recruiting for a Part Time Director of Finance & Resources position for this UK & International Outreach Charity. (Hybrid)

• Responsible to: Chief Executive Officer
• Responsible for: A team of 6 personnel responsible for (2 in Finance), Human Resources, Personnel Support, Governance, Assurance and Compliance.
• Position & Hours: Part Time, 32 hours per week. Flexible over the week.
• Hybrid Working: A minimum of 2 days a week would be required at their offices in London

Please apply immediately

The Role

The Charity is looking for a qualified accountant to be their new (Hands-on) Part Time Director of Finance & Resources. You will lead a team of 6 individuals responsible for Human Resources, Personnel Support, Governance, Assurance, Compliance and Information Technology.

Becoming their Part Time Director of Finance & Resources will be an exciting opportunity to take the charity to its next level as we look to expand our presence nationally and internationally in 2025. The charity is constantly evolving, enhancing and developing vital links in the community on Land and Sea.

MAIN PURPOSES OF THE JOB

• Prepare and present the management accounts and related analysis, posting month end journals, ensuring bank and control account reconciliations are updated monthly. Prepare any other reports for the CEO and Trustees as required.
• Ensure financial filing systems and records are continually updated and appropriate evidence of financial controls are always available for audit.
• To produce financial reports for preparation of final audited accounts in line with current SORP guidance and accountancy standards. Lead contact with the auditors.
• Preparing and reviewing monthly cash flow and working capital.
• To ensure the efficient operation of all day-to-day financial transactions required using Salesforce CRM and Sage Line 50 software.
• Oversee payroll and pension processing. Coordinate the smooth operation of the monthly payroll with external bureau and ensure that all relevant requirements relating to PAYE, etc. are complied with.
• Promote accounting concepts such as accurate classification of revenue, expenditure, accruals accounting and materiality as part of an overall system of robust financial governance and budgetary control.
• Take responsibility for the charity’s accounting procedures, ensuring financial handbooks are kept up to date and all policies and procedures are adhered to.
• Maintain the Charity’s Fixed Asset register

JGDR are looking for a creative, collaborative and enthusiastic marketer to work on digital content. You will sit in the Marketing team, delivering strategies to optimise digital content across multiple channels including socials, email & website.

Digital Content Officer

Salary: £27,000 per annum (35 hours per week)

Location: Hybrid, with one day per week from one of our three Centres based in Nottinghamshire, Broughton in North LIncolnshire or Algarkirk in South Lincolnshire or a central meeting place.

About us

All dogs deserve a good life and a safe, loving home. We exist to provide a safe place for dogs without a home, and to find new loving places for them to live.

We currently have three operating centres in North and South Lincolnshire and Nottinghamshire, and also provide support and community specific initiatives across East Yorkshire. Our Central Office is located on our North Lincolnshire site, near Brigg.

Job summary

We are looking for a creative, collaborative and enthusiastic marketer to work on digital content for JGDR. Working with colleagues in the Marketing team, you will deliver strategies to optimise digital content for the charity across multiple channels including social media, email and the website.

This role would suit an approachable individual with ambition and drive who enjoys a fast-paced, varied work environment – there is plenty of opportunity to make this role your own, and drive both brand awareness and income growth via JGDR’s digital channels.

Your role

You will sit in the Marketing team, and report into the Marketing Manager. You will plan and produce the charity’s email marketing programme, and generate compelling social media content across the charity’s Meta, X, LinkedIn and TikTok accounts.

You will work closely with the Marketing Manager to manage day-to-day maintenance of the website, and oversee the charity’s SEO and PPC activity, liaising with key external suppliers such as digital agencies, website providers and designers.

This role will collaborate with both the Individual Giving & Legacies and Volunteering & Community Engagement teams, to create multi-channel digital content to support fundraising and other income generating activities, ensuring that campaigns are adapted and optimised for different channels to drive engagement and income.

Key responsibilities

· Working with the Marketing Officer and Marketing Manager, develop the charity’s digital marketing and communications plan and oversee a regular schedule of activity on email, social media and the website, to grow engaged audiences and generate income

· Work with the Marketing Manager to develop the charity’s SEO strategy and consistently refresh and optimise the website for SEO and performance, including thorough copywriting and uploading content

· Be the point of contact for the charity for day-to-day updates and edits to the website, ensuring that the needs of stakeholders across the organisation are represented

· Create, manage and optimise digital marketing campaigns and budgets for paid search ads and Google grants, paid social media, and display advertising, as well as advising on and testing new opportunities. You will work with and manage external stakeholders to achieve this where applicable

· Using the CRM, Donorflex, and the email marketing system, Klaviyo, oversee the charity’s email marketing programmes, supporting the fundraising team to craft engaging e-newsletters, donor communications and marketing campaigns to drive income and other conversions, such as data opt-ins and volunteer sign ups.

· Create brilliant and engaging content, tailored to digital personas and audience types, to bring in new audiences and retain our established community. This includes copywriting content, including case studies and blogs/articles, for the website and social media channels.

· Develop regular reporting mechanisms for GA4 and other digital and organic social KPIs (including traffic, keywords and SEO performance) to inform the Marketing Manager of outputs and results, and drive an insights-led approach to digital marketing at JGDR

· Along with the wider Marketing team, deliver high quality community management and moderation using the community management tool, Agorapulse, on organic and paid social media content

· Keep up-to-date with sector trends and developments in digital marketing and content creation

· Source, generate and produce multimedia content for specific initiatives.

· Support integrated marketing and communication campaigns designed to increase the reach and reputation of the charity against agreed KPIs, including engagement KPIs.

· Work collaboratively with internal stakeholders to understand how paid digital advertising can best support day to day activities in line with the wider Marketing Team’s digital plans, and gather feedback, insights and evaluation from colleagues to inform content creation

· Develop and maintain segmentation strategies to tailor content to different audience segments

· Act as a collaborative role model to the wider team, and build strong working relationships with colleagues across the wider charity to be an internal ambassador for Fundraising and Marketing

This is not an exhaustive list of duties, but outlines the key roles and responsibilities for this post. The post holder’s specific objectives will be set upon commencing their role.

You are:

· A resourceful, creative marketing professional with experience in digital marketing and content creation

· Knowledgeable about SEO and tactics to drive traffic to JGDR’s website

· Enthusiastic and self-motivated, with a positive approach to your work and supporting your colleagues to achieve shared objectives

· Confident in navigating social media platforms and their audiences, able to adapt and flex your approach according to the channel and the charity’s tone of voice

· Experienced in using email marketing platforms to input data, manage supporter journeys, monitor performance, and report on campaigns

· A skilled communicator, adept at crafting content for social media, email marketing and websites that encourages the user to take action where needed

· Comfortable using platforms such as Canva and Adobe Suite to create digital-friendly designs

· Organised, with a keen eye for detail and a confidence in managing competing priorities and timelines effectively in a fast-paced environment

· Analytical, with a keen eye for data and insights and an understanding of how to transfer these learnings into actions

· Ambitious, with a drive to seek out new opportunities to raise engagement and brand awareness, and pursue them with a continual eye on hitting KPIs and targets

· Financially proficient, and comfortable planning, monitoring and being accountable for marketing budgets to agreed deadlines

· Familiar with sector trends and best practice methods of digital marketing

· Diligent, organised and respectful of others’ contributions, and keen to work in an environment that encourages constructive feedback and collaboration

· Committed to dog welfare, and representing the values of JGDR both internally and externally

· Prepared and able to represent JGDR on the communications rota where needed; a time off in lieu policy for this is in place.

Diversity and Accessibility

Jerry Green Dog Rescue is committed to an inclusive and accessible recruitment process and encouraging equality and diversity among our workforces. We acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. 

Director of Resources

Reed are excited to offer the opportunity to join HSF Health Plan Ltd as the Director of Resources. This pivotal role is based in our London office on the vibrant South Bank and involves comprehensive management of the Finance, HR, and Governance business functions. If you have a passion for leadership and a background in finance within the healthcare, insurance and not for profit sector, we encourage you to apply.

Day-to-Day Responsibilities

• Oversee the management of Finance, HR, and Governance business functions.
• Manage financial aspects of the company, including quarterly management accounts and annual financial statements for the UK, Republic of Ireland, and Malta.
• Ensure compliance with financial regulations and oversee internal audits.
• Lead and develop the Finance, HR, and Governance teams, promoting a culture of high performance and continuous improvement.
• Collaborate with senior management to align financial strategies with overall business goals.
• Represent the Finance Department in internal and external projects, ensuring HSF remains competitive in the health plan market.

Required Skills & Qualifications

• Proven experience as Director of Resources, Director of Finance, or a similar role.
• Fully qualified (ACCA, CIMA, ACA) 
• In-depth knowledge of corporate finance, accounting principles, laws, and best practices.
• Strong leadership skills and the ability to manage multiple business functions.
• Excellent communication, interpersonal, and strategic thinking skills.
• Knowledge of HR management principles and employment legislation.

Benefits

• Competitive salary range of £100,000 - £120,000.
• Involvement in a role that directly supports community health initiatives.
• Dynamic work environment on the South Bank.

How to Apply

Please submit an up-to-date CV and a cover letter explaining your interest in this opportunity and why you believe you are suitable for the role.

Deadline for submissions: Monday, 28th October 2024, 12pm.

First interviews: Week commencing 4th November.

Second round interviews: Week commencing 11th November.

Applications and inquiries should be directed to Jay Sandhu and contact details can be found on the attached candidate application pack. 

Thank you for considering a career at HSF. We look forward to your application.