Crisis Support Worker Jobs

Head of Services & Development

Reporting to: CEO

Salary: £41,600

Terms: Permanent, 37.5 hours a week

Buckinghamshire has a growing older population who are the heart and soul of our communities – for example as employers, workers, volunteers, mentors, carers and child-minders. They help make our worlds go round. But when the challenges of older age feel overwhelming, and someone’s own world shrinks, Age UK Bucks is there to support them. Based in Aylesbury and working across the county, our services support older residents to maintain their independence and well-being, especially when times are difficult:

Job purpose: As a key member of the senior leadership team, you will help lead the organisation through transformational change to more effectively and sustainably deliver our mission - to support, champion and empower older Bucks residents to meet the many challenges and opportunities of ageing.

The role: You will oversee the development and delivery of high quality, person-centred, compassionate and effective support and services for older people across Bucks that has demonstrable impact and quality. You will help shape the charity’s structure and improve operational capability, building the team’s skills and nurturing new relationships with partners and clients to achieve this.

We are looking for someone who is empathetic to the needs of older people and their families. You will need to have great communication skills and have the ability to flex between day to day service delivery support and strategic planning and development.

If you would like to view the full job description please visit our website.

To apply for the role, please send your CV with a covering letter detailing:

· Why you are applying for this role.

· What skills and experience will you bring.

· What are your areas of development.

Equal Opportunities

Age UK Buckinghamshire strives to meet the needs of all older people in Bucks but is also aware that some communities could be better served by us. We therefore want to become more representative of the community we serve. We encourage equality, diversity and inclusion in the workplace and encourage applications from our wonderful rainbow of talent in Bucks and people of all ages.

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Luton Wellbeing Service Manager
Post no: 604
Working base: Luton Wellbeing Centre, LU1
Contract type: Permanent
Hours: 37 hours per week
Work Pattern: 5 days per week incl 1 evening per week, Monday to Friday
Salary: £27,500 per annum

About our Wellbeing Centres

We offer a safe, non-judgmental space to take part in group activities, chat with others over a cuppa, play a game, read a book, or just sit quietly over some mindful colouring. Our sessions are facilitated by our recovery workers who can also provide information about other services available locally and on ways to support your well-being.

About the Role

This is a varied role which involves leading the continuous development of the service to ensure that it meets the needs of the community, in line with Mind BLMK values, including promotion of the service and building strong links with other local organisations, groups, agencies and the wider community. The role also holds responsibility for referrals into the service and leading on more complex cases to assess suitability along with managing the staff, volunteer and student team delivering the service and for the health, safety and maintenance of the Luton Wellbeing Centre.

Service Delivery

• Operate a service and ensure outcomes which supports individuals to deescalate crisis and develop strategies for recovery and increased wellbeing, in line with Mind BLMKs Recovery Model and contract requirements.
• Contribute to the development and implementation of the delivery of the Luton service plan and in line with local Luton stakeholder initiatives and plans.
• Work closely with the recovery and peer workers to ensure the correct access to service procedure is followed, taking responsibility for more complex referrals and ensuring everybody has a consistent and quality experience and are able to access the correct service for them in an acceptable timescale.
• Ensure regular involvement of service users, volunteer and staff on local service delivery, organisational matters and wider mental health strategies.
• Maintain an effective workforce for the service in line with Mind BLMK’s HR policies, procedures and guidance (recruitment, line management, workload planning, support and development of Recovery and Peer Workers, volunteers and student placements).
• Work with the Operational Services Manager to review, design and implement changes to service delivery and working models, ensuring the service meets the needs of the local community, and identify relevant funding opportunities.
• Hold responsibility for health and safety (risk assessments, reviews, reporting, safeguarding, incidents/accidents, premises), data collection, budget & cash handling (and associated record-keeping), in line with Mind BLMK’s policies, procedures and guidance.

Entitlements/benefits:

• 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Health Plan with a wide variety of benefits
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: 5:00pm Thursday 11th July 2024
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

Would you like to be part of an exciting collaboration that aims to empower young women and girls aged 16–25 years, helping them to build their confidence and self-esteem?

Woman’s Trust are part of the Maia & Lift project, funded by the London Violence and Reduction Unit to do just that. Join us to provide therapeutic and mental health support to young women and girls, helping to improve the support that is out there for them.

We are looking for a Young Women & Girls Groupworker to deliver psycho-educational workshops to young women and girls, including engagement with service users prior to and, at times, following the workshops and providing information and support to enable increased engagement in the project. You will also offer a short-term counselling service for clients on the Woman’s Trust counselling waiting list following a person-centred approach, as well as the provision of some initial assessments.

This is a part-time (21 hours per week), fixed-term contract for 18 months starting from September 2024, subject to availability of funding and review.

In return, you can expect exceptional career satisfaction, plus an excellent package of benefits, including hybrid and flexible working, 25 days’ holiday rising to 30 days after five years (pro rata for part-time), a 3% pension contribution, a comprehensive employee assistance programme, and a cycle-to-work scheme.

To find out more about this exciting opportunity, please download our information pack.

To apply, please send us your CV and a cover letter (of no more than 2 pages) via the Apply button.

Applications will be processed on a regular basis and successful candidates invited to interview.

Please note: This post is open to female applicants only – Section 7.2(E) of the Sex Discrimination Act applies.

An enhanced DBS check will be requested prior to taking up the position. Any concerns or questions regarding past criminal convictions can be discussed confidentially with the Clinical Director.

RASASC Guildford - Making a difference to the lives of those affected by rape and sexual abuse

Position: Independent Sexual Violence Advisor (ISVA)

Hours:                    35 hours per week Monday to Friday

Salary: From £27,498  rising to £28,498 to £28,498 on successful completion of training, probation and six-month review.

Location:Based in Guildford and covering Surrey

Accountable to:ISVA Team Leader

DBS check:Yes

Closing on:            Friday 16th August at 12 noon

This is a new opportunity to join our Independent Sexual Violence Advisor (ISVA) team.

We are committed to equal opportunities and we are particularly keen to reach as diverse an audience as possible in our recruitment to attract suitable applicants. We warmly encourage applicants from all genders and sections of the community. Particularly applicants from diverse groups. 

RASASC is a registered charity which has been providing support to survivors of rape and sexual abuse of all genders (both recent and non-recent) and young people aged over 13, from across Surrey since 1992.

We provide an Independent Sexual Violence Advisor (ISVA) Service. ISVAs support survivors to help them overcome the abuse they have suffered and to rebuild their lives. This service also includes supporting the survivor to seek justice through the judicial system, should the survivor wish.

We also provide one-to-one counselling, group work, youth counselling and a family support programme, and a national telephone helpline and live chat service.

Volunteers are an important part of the work we do. Volunteers staff our Helpline and many of our qualified counsellors work on a voluntary basis with survivors of rape and sexual abuse.

ISVA

ISVAs are survivor-focused advocates, who support survivors of recent and non-recent rape and sexual abuse to enable them to access the services they need in the aftermath of the abuse they have experienced. An ISVA provides individual support and this will vary from client to client.  

This role is based at the RASASC Guildford office and will work across Surrey. The ISVA must have a full driving licence and use of a car that can be used for work purposes.

You will be part of a dedicated, experienced, and friendly team consisting of nine ISVAs. The ISVAs meet fortnightly for peer support and work collaboratively with each other to share knowledge. Each ISVA has a lead area of responsibility in addition to your caseload supporting a range of clients.

You will be provided with monthly clinical supervision and attend monthly one-to-one meetings with the ISVA team leader.

Job Description

• To support survivors of rape and sexual abuse.
• It is the responsibility of the ISVA to impartially advise the client on all options open to them, such as the Criminal Justice System, SARC, GUM clinic and other local services.
• The ISVAs are expected to balance a caseload that includes survivors progressing through the criminal justice process as well as survivors that have decided not to report, or who are no longer in the criminal justice process.
• The ISVA will be based at Guildford RASASC but will be expected to travel throughout Surrey.
• The ISVA is expected to carry out other duties from time to time which are broadly consistent with those in this document, as the job description cannot cover every issue which may arise within the post.

Key Tasks

· The ISVA will provide a survivor-focused, independent service, distinct from the role of a crisis worker or counsellor.

· Undertake risk assessment and support needs analysis with survivor and develop a support plan for the survivor.

· To provide advice and support across a wide range of issues, such as housing, health and education, that will help to support the survivor and ensure their ongoing safety in the aftermath of the abuse.

· Manage caseload and maintain necessary case files and records including monitoring information as required under funding conditions and by RASASC.

· To provide expert advice and support in relation to issues and the impact of rape and sexual abuse on this client group to other members of the ISVA team as well as the wider RASASC team. 

· The ISVA will be required to undertake accredited training specifically designed to support them in delivering this service. This training is held in Manchester and is delivered over six module. Each module is taught over two consecutive days to minimise the amount of time ISVAs are away. Currently this training is delivered virtually although this may change.

• Fulfil relevant monitoring processes as requested by the ISVA Team Leader or the Fundraising Manager.
• To attend monthly one to one supervision with team leader and fortnightly clinical supervision.

Personal Specification

Experience:

Essential

• Excellent interpersonal skills and communication skills
• Excellent organisational skills and a proven ability to prioritise workload, including time management skills
• Experience of working with vulnerable people
• Knowledge and understanding of child and vulnerable adult protection procedures and information sharing protocols
• Handling confidential information
• Ability to work on your own and as part of a small team in a busy and challenging environment
• Full driving licence and car that can be utilised for work purposes.

Desirable

• Case Management skills – ability to accurately maintain records
• Crisis management skills – including risk management
• Knowledge and commitment to multi-agency partnership working.
• Experience of delivering presentation/training.
• Experience of working with survivors of rape and sexual abuse and an understanding of the variety of issues affecting survivors

In return, we can offer you 25 days annual leave (pro rata for part time hours), eight public holidays (pro rata for part time hours), a day off on your birthday, long service leave up to one additional week (pro rata for part time staff), contributory pension scheme and reimbursement of travel expenses at 45p per mile.

Application

We are committed to equal opportunities and we are particularly keen to reach as diverse an audience as possible in our recruitment to attract suitable applicants.

Interview dates to be confirmed. 

If you are interested in joining our team or if you have any questions about the role, please do give us a call as we would love to hear from you – contact Sally Hutton at RASASC Guildford for more details or please complete the application form. (RASASC Guildford's contact details and the application form can be found on our website).

Applications will close on Friday 16th August at 12pm

How to Apply: Please download the application form from RASASC Guildford's website

As Director of Development and Sustainability, you will be responsible for making sure children have an inspirational and safe environment in which to enjoy their Go Beyond break. You will lead on transformational projects across the organisation, that will make the experience even better and more sustainable in the future.

You will take a lead on delivering our 5-year Strategy which includes a commitment to investing in our sites, ensuring we can provide more activities, reducing our carbon footprint, minimising our costs, and maximising income potential from our land and buildings.

Working collaboratively with the Director for Children, you will ensure our facilities support the provision of breaks by maximising occupancy and ensuring that all young people can enjoy their break in the countryside.

You will take a lead on developing strategic options, defining the approach, engaging stakeholders and working with our fundraising team to secure the investment needed to realise our ambitions.

You will be a dynamic, creative and an effective manager, with a proven track record of working in a senior role that places people at the centre. You will have strong commercial acumen, able to spot opportunity, build strong business cases and deliver ambitious projects.

Committed to Go Beyond’s vision and values, you will inspire, motivate, and empower others, building a high-performance culture across the organisation.

This post will be based at our Daleside Centre in Ashbourne, where you will provide strategic leadership for local colleagues, but you will also be responsible for overseeing the re-development of areas of our Cornwall.

We are a flexible employer and offer hybrid working while maximising the use of online technologies to communicate effectively.

 Main Responsibilities

• As a key member of the Senior Leadership Team, you will be the Health and Safety lead, providing support and challenge to Trustees, peers, and colleagues
• Oversee the upkeep, care, maintenance, health and safety and compliance for our facilities
• Ensure all staff and volunteers are well trained and supported to look after themselves and our visitors
• Work alongside the Director for Children to ensure our practice is safe and children and adults are safeguarded
• Lead a culture of improvement, with oversight of regular risk assessments and take any necessary action to avoid potential health and safety hazards
• Line Manage the Centre Manager and provide strategic leadership for staff based at the Daleside Centre.
• Take a leading role in developing and implementing an environmental and sustainability strategy, reducing our carbon footprint and reducing our costs
• As part of the SLT, deliver the ambitions of our 5 year strategy – in particular developing our Daleside and Coastal Centres
• Prepare options reports for SLT and Trustee approval
• Schedule and lead capital projects with effective project management, ensuring projects are delivered on time and within budget
• Work with the CEO and Director of Fundraising to secure the required income and help in kind, to ensure work is completed and best value for money achieved
• Work with stakeholders to shape our ideas
• Carry out other duties as appropriate as required by the CEO

Person Specification

1. Essential criteria

• Experience at a senior level, ideally within the charity sector
• Knowledge and management experience of Health & Safety, fire safety regulation and law – IOSH/NEBOSH level
• Proven track record of implementing strategy and initiatives across a complex range of stakeholders
• Knowledge of best practice, governance and safeguarding policies relating to the care of young people and staff
• The ability to deliver business targets, with a focus on the growth and development of services across the organisation
• Demonstrable experience in managing multiple projects simultaneously and delivering results
• Evidence of projects successfully completed on time and within budget
• Procurement – a track record of reviewing service contracts, suppliers regularly to reduce costs
• Excellent budget and decision-making skills
• Significant experience in improving ways of working, reviewing, and implementing new systems, processes, and cost-effective initiatives across a number of sites
• Secure understanding and commitment to the principles of sustainability and evidence of applying these values in a work context
• Excellent verbal and written communication skills

1. Desirable criteria

• Formal qualification in Project Management
• Managing multi sites, remote working to deliver results aligned to goals
• Experience of working closely with funders and building effective relationships, across all stakeholders
• Knowledge and experience of charity funding
• Experience of working in the charity sector
• Experience of presenting reports at Board level

This is the perfect job for someone who wants to make a positive difference for children and enjoys shaping a vision and making it happen. You’ll be joining an excellent team who are skilled and passionate about the work we do – and we have fun too!

Closing date for applications is 9am Monday 29th July with interviews likely to take place on Thursday 15th August at our Daleside Centre.  We will be reiviewing applications as they come in and reserve the right to close this ad early.

Please note, we are a safer recruiter and ask all employees and volunteers to undertake an enhanced DBS check. We are keen to hear from candidates from a diverse range of backgrounds, especially those who may have lived experience similar to the children we support.

ID: 1254 Corporate Partnerships Manager

Salary: starting at £31,991 FTE per annum, rising to £35,445 FTE per annum

Additionally, £3,789 Inner London Weighting FTE per annum for Head Office based

Additionally, £480 home-based allowance FTE per annum for home-based

Location: Hybrid London Head Office (London N1) or home-based

For Head Office based, we typically work a minimum 2 days a week in the office - our office space is wheelchair accessible and located in Hoxton, London, N1.

Please note, this role requires regular travel to partner meetings and events, predominantly in central London (but also nationally) even if home-based.

Hours: Full Time (37 Hours) or Part Time (no less than 28 hours)

We offer flexible working arrangements - please see below for more details.

Contract: Permanent

Family Action & the Role’s Impact:

Family Action is a national charity committed to supporting families through change, challenge and crisis.  Since the charity was founded in 1869, we have continued to help children and families overcome the challenges they face through a wide range of practical, emotional and financial support. Today we work with more than 60,000 families in some 200+ community-based services, as well as supporting thousands more through our national helpline, FamilyLine, which offers free and immediate support to adult family members, and through national schemes like the National School Breakfast Programme.

We are looking for an ambitious and collaborative fundraiser to join our high performing corporate partnerships team. Family Action is going through an exciting time, with a major brand review and a new website launching soon, with income generation a key priority. This role will mainly focus on account management, including our extensive partnership with Barclays, offering the post-holder an opportunity to lead our work with a major funder, delivering excellent outcomes for families.

Our working culture is flexible, fun and open, with excellent opportunities to collaborate with colleagues with a range of specialisms, from brand, to marketing and communications, to fundraising, as well as our colleagues delivering Family Action’s services.

Main Requirements (for more details, please see the job description and person specification):

· Provide day to day relationship management for a portfolio of key partnerships, including Barclays.

· Delivering excellent customer service to corporate account contacts – keeping in mind their needs, thinking ahead for solutions, responding to requests and working closely with them to develop partnerships for best mutual benefit

· Proactively seek opportunities to grow our partnerships, maximising income and engagement

· The ability to travel on a regular basis to partner meetings and events, predominantly in central London but also nationally (if homebased - travel to London at least twice a month).

Benefits:

- an annual paid leave entitlement of 30 working days plus bank holidays (pro rata for part time)

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Complete: the Application Form & send to the designated inbox located on the advert document (inbox 26)

· Closing Date : Monday 29th July 2024 at 9am

· To learn more about Family Action: Recruitment Pack

· To learn more about our terms & conditions: Summary Terms & Conditions of Employment

· To help us fulfil our commitment to diversity and promoting equal opportunities: complete our anonymous Equality & Diversity Monitoring Information survey

Interviews are scheduled to take place from 5th-8th August 2024 virtually, with slots throughout the working day and early/late slots available.

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email Heather Kearney, Deputy Director, External Engagement (email address located on advert document)

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an in person interview.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

Programmes Officer 

Job title 

Programmes Officer 

Date reviewed 

June 2024 

Purpose 

To support the delivery of RedR’s programmes and projects 

Responsible to 

Programmes Coordinator 

Responsible for 

N/A 

Working with 

Programmes team (Climate Change and Engineering in Emergencies hubs), other RedR UK Programmes staff, colleagues in other departments, consultants, Associate Trainers and other contacts and stakeholders as necessary. 

Location 

Remote working with the London Office will also be considered 

Post 

Full-time 

Period 

Fixed Term until 30th September 2025, with possibility for extension

Grade 

2.1 

Salary 

£31,191 

Language 

Fluent English and Ukrainian language proficiency is required for this role 

Other 

As defined in our standard contract terms 

REDR UK AND THE WORK WE DO  

RedR UK is an international NGO and learning provider that develops capacity and supports aid workers, organisations, and communities to prepare for and respond effectively to crises within humanitarian, development, and peacebuilding contexts. Our work builds resilience, primarily in low and lower middle-income countries worldwide. We have 40 years’ experience responding to disasters.    

We are an HPass Certified Learning Provider, meaning we meet the Humanitarian Learning Standards. RedR UK is committed to the Humanitarian Charter, the Code of Conduct for the International Red Cross & Red Crescent Movement and NGOs in Disaster Relief and the Core Humanitarian Standard.

RedR UK has offices in London and Amman and maintains a large pool of highly qualified trainers and experts who go through a rigorous certification and selection process. Our work is overseen and supported by a Board of Trustees with wide experience, in the humanitarian sector and other fields. RedR is a Membership organisation with a global network of 1,800 Members, all of whom are experienced humanitarian professionals. 

We are also part of RedR International, an international federation of organisations that share a common vision and mission. The federation’s vision is a world in which sufficient competent and committed personnel are available and responding to humanitarian needs. Members include RedR UK, RedR Australia, RedR India, RedR Malaysia and RedR Indonesia.

RedR UK is committed to a strong, positive culture, with benefits for staff and those with whom we work. Our culture is also important to us in terms of our ethic of humanitarian impartiality and neutrality and our compliance with the Core Humanitarian Standard (CHS) and other professional codes of conduct.

Our values are vitally important to us as individuals, teams and to RedR UK as a whole. We are committed to a continuous process of strengthening our culture, maintaining the high standards required to work together effectively, and delivering first class advice and service to those with whom we work.

About this role 

The Programmes Team is responsible for delivering demand-led services globally; providing tailored capacity building support to organisations and their partners through individual or framework contracts. As Programme Officer, you will work closely with Hub members to ensure events, trainings, services, projects and programmes are delivered to an exceptionally high standard, on time and budget.

This role also includes support to the monitoring, evaluation, research and learning aspects of RedR UKs role, particularly in regards to climate change and engineering in emergencies.

The primary purpose of the role is to enable the delivery of RedR UK’s Ukraine Humanitarian Criss response programme in Ukraine and neighbouring countries (hereafter referred to as ‘the Programme’). 

Job Description 

MAIN DUTIES, RESPONSIBILITIES and ACCOUNTABILITIES: 

Delivery of events, courses, services, projects, and programmes 

• Assistance in the delivery of the Hubs’ events, courses, services, projects, and programmes. 

• In cooperation with line manager and colleagues, plan and identify tasks, prioritise, and allocate them as needed. 

• Support the project coordinator in activities, tasks, milestone, or deliverable tracking. 

• Lead on agreed elements of events, courses, projects, or deliverables, including external and internal representations as required. 

• Ensure wide communication of events, preparing marketing information and advertising where required. 

• Proof-read training material as required, and ensure RedR UK brand guidelines are consistently applied. 

• Organise availability of equipment, refreshments, resources, travel, accommodation, props, vehicle and venue as required. Prepare welcome packs, name badges, signature lists, certificates and other resources as required and ensure these are in place for the relevant time of the event 

• Respond to trainer and participant requests during the event, as required 

• Support the delivery of online events and, if necessary, travel to events and provide direct support to trainers and participants at events.

• Support the recruitment of external project staff, consultants and Associate Trainers, resource persons and actors including the production of Terms of Reference and ensuring the implementation of fair and transparent recruitment.

• Be a point of contact for external project staff, consultants, Associate Trainers and participants where required, responding to queries and providing information and support 

• Coordinate scheduling, liaison with trainers and interpreters to enable delivery of the Programme. 

• Be the first point of contact for participant enquiries (particularly where in Ukrainian language).

• Translate text and training promotional materials into Ukrainian, as required. 

Duty of Care and Procedures 

• Assist in researching the security situation, contributing information to risk assessments and travel plans. 

• Ensure compliance with general duty of care and RedR UK security and other relevant procedures. 

• Prepare contracts and ensure these are signed and stored appropriately.

Monitoring, Evaluation, Research and Learning 

• Support the review of training materials for the L&D department, ensuring they are branded and formatted to RedR UK standards 

• Support the collection and analysis of M&E data across the programme teams

• Ensure all monitoring and evaluation (M&E) data is collected and tracked for events, including: 

• Collating and recording course statistics and evaluation data; 

• Maintaining accurate Salesforce records for all RedR projects and learning events in the region and as requested by Line Manager;

• Assisting with the collection and recording of impact assessment data 

• Support milestone tracking and reporting, 

• Assistance in drafting project or training reports. 

• Contribute to monthly and quarterly reporting. 

• Support the programme coordinator in the tracking and analysis of monitoring and evaluation (M&E) data. 

Facilities, Procurement and Materials 

• Build and maintain excellent relationships with relevant suppliers including but not limited to external training venues, transport and material suppliers required to delivery services. 

• Prepare, order, and arrange shipping of learning materials for courses and other materials as required.

• Prepare and format any online materials as required.

• Procure any course materials, equipment, refreshments, resources, travel, accommodation, and venue hire where applicable.

• Co-host live online sessions, providing support to the facilitator as well as to the course participants.

Admin and Finance 

• Maintain accurate finance records and monitor and record budgets and expenditure to provide timely analysis of this to inform decision-making. 

• Assist with audits, financial reporting and cash flow analysis. 

• Programme or training related administrative tasks including but not limited to filing; travel arrangements; logistics; procurement of materials required by the project or training; preparation of draft contracts or correspondence as requested by the line manager following agreed templates; assistance in competing required forms or compliance with RedR UK or project procedures; liaison with project staff, partners and stakeholders on administrative matters; etc. 

• Undertake timely and accurate processing of invoices and expenses in line with established processes and RedR UK’s Operational Manual. Support the programme coordinator on the monitoring of expenditure and budgets.

Other 

• All employees are required to adhere to RedR UKs values of collaboration, excellence, lifelong learning, integrity and single point accountability. 

• Contribute to the operational plan and budget each year.

• Keep up to date with relevant issues to the humanitarian sector.

• Support on the development of new project proposals where needed.

• Undertake other tasks as reasonably required by your line manager.

PERSON SPECIFICATION 

Essential 

• Language skills – Fluent English and Proficiency in Ukrainian is required for this role. 

• Administrative skills – Systematic and efficient administrative skills, including an ability to prioritise, manage and complete a variety of tasks against multiple deadlines and track information and progress.

• Event management – Experience of supporting a learning programme, organising learning events and working with consultants. 

• Understanding of the humanitarian sector – General understanding of humanitarian practices and principles, and a demonstrated commitment to our humanitarian mission and values.

• Use of technology – Experience with current software for project management, along with Microsoft Office skills; ideally knowledge of SharePoint or similar document management systems; ideally knowledge of Salesforce or similar CRM systems.

• Financial skills – Able to track income and expenditure, use Microsoft Excel, check invoices and quotes are in line with project budgets.

• Work planning – Effective workload management skills and ability to use initiative to solve problems. Ability to track the progress of deliverables and activities and flag up underperformance.

• Interest in Learning and Development – Have a demonstrable interest in Learning and Development, and training activities.

• Team player – Experience of working successfully within a team environment and of building relationships with others 

• Communication – Good interpersonal communication skills and self-awareness, able to communicate clearly and effectively with colleagues, clients, participants and other stakeholders from diverse cultural backgrounds with excellent written and spoken English. Experience in drafting contracts, formal letters or other formal written communication.

• Initiative and enthusiasm – Initiative, enthusiasm and a problem-solving approach to new challenges.

• Work and travel out of hours – Willingness to work occasional evenings and weekends depending on needs, and travel within the UK if needed. Although unlikely, able and willing to travel internationally if needed, sometimes to insecure and difficult environments for periods up to 2 weeks, and to follow RedR UK security management procedures.

Desirable 

• Project management – Experience in supporting the management of projects, budgeting, budget management and writing reports for clients/donor agencies, ideally in a humanitarian or development context.

• Qualification – Qualification in project management, humanitarian action, disaster management, development studies, or similar.

• Humanitarian experience – Experience of supporting humanitarian, development or charity work 

Please share your CV and CL  and the deadline to send your application is 1 month (hiring will be on rolling basis) 

Policy Officer

Hours: 35 hours a week. Flexible working considered.

Salary: £40,553 - £44,821

Contract: 12 month fixed term contract

Location: London (with hybrid working options)

This is an exciting policy role in our committed team leading the fight to end child poverty in the UK. With a new government in place, this is a great time to join CPAG as we look to influence policy makers and parliamentarians to ensure child poverty is high up the agenda, and evidence-based policy solutions are adopted to effectively tackle child poverty.

We are looking for someone with a track record of communicating complex policy areas in an accessible manner to a range of non-specialist audiences. You will have knowledge of parliamentary processes and the different advocacy levers that can be used to influence change. You will enjoy working collaboratively to identify policy issues and develop solutions, working closely with colleagues across the organisation as well as externally.

You will play a key role in writing high quality consultation responses, briefing papers, reports and other policy resources promoting CPAG's wider policy calls.

We welcome applications from individuals with the skills and experience outlined and we can be flexible about working arrangements. We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.

For more information about this post and to apply download the Policy Officer job pack and application from our website. 

If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process please contact us at the email address listed in the application pack. 

Closing date for applications: noon Wednesday 14th August

Interviews will be held in London on Wednesday 21st August / Thursday 22nd August