Creative Jobs
When someone sustains a spinal cord injury, it is a life changing experience.
Back Up’s Regional Outreach and Engagement team are the very face of the organisation and are based across the UK, working directly with spinal cord injury centres, major trauma centres and hospitals – or indeed anywhere that people affected by spinal cord injury may be.
As a Regional Coordinator, you will build relationships and take ownership for what happens in your geographical area. As someone affected by spinal cord injury themselves, you will be providing peer support to newly injured people in a clinical setting, facilitating wheelchair skills sessions, making referrals for ongoing support, and supporting volunteers and fundraisers. Above all, you will be passionate about being able to demonstrate the impact of what we do and will see for yourself how Back Up quite literally transforms lives.
About us:
At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.
Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people
At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal injuries.
Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.
In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.
Location:
From home and able to travel extensively to hospitals and other clinical settings around the region, if required.
Occasional visits to Back Up office in Wandsworth, London and the surrounding area.
North Region: North of England (likely based North East)
How to apply
Please apply by emailing recruitment @ backuptrust . org . uk by midnight on Sunday 1st December 2024 with:
· A CV detailing salary information for your most recent post and two referees, one of whom should be your present or most recent employer. We will contact them after interview.
· A (maximum) two side A4 supporting statement, saying why you want the job and explaining how you meet the criteria in the job description.. This statement is crucial; CVs alone will not be accepted.
· A completed equal opportunities form. This form will be kept separate from your application, and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in but it will help us improve and maintain high standards.
We will acknowledge receipt of your application, and then let you know if you are to be invited to interview. First interviews will be held from the week beginning Monday 2nd December 2024. If you cannot make any of those dates, please indicate this when you apply.
What will the process involve?
The process will involve at least one interview round which will be either in person or online. There will be a panel interviewing you and you may be asked to complete a task beforehand to present to the panel. If you need any support or adjustment to the recruitment process at any step, do please ask and we’d be pleased to work with you to put these in place so that you can perform to the best of your abilities throughout the process and demonstrate your suitability for the role. Please email recruitment @ backuptrust . org . uk
Guaranteed Interview Scheme
As a ‘Disability Confident’ employer we are committed to the inclusion of candidates and employees with disabilities. If you have a disability and meet the minimum criteria of the role, set out as essential criteria in the job description, we will invite you to interview. Please let us know if you would qualify and want to take advantage of this scheme by emailing: recruitment @ backuptrust . org . uk.
Don’t meet every single requirement?
At Back Up we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles at Back Up.
Please apply by midnight on Sunday 1st December 2024 with:
• A CV detailing salary information for your most recent post and two referees, one of whom should be your present or most recent employer. We will contact them after interview.
• A (maximum) two side A4 supporting statement, saying why you want the job and explaining how you meet the criteria in the job description.. This statement is crucial; CVs alone will not be accepted.
• A completed equal opportunities form. This form will be kept separate from your application, and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in.
At Back Up, we inspire people affected by spinal cord injury to get the most out of life.
The client requests no contact from agencies or media sales.
When someone sustains a spinal cord injury, it is a life changing experience.
Back Up’s Regional Outreach and Engagement team are the very face of the organisation and are based across the UK, working directly with spinal cord injury centres, major trauma centres and hospitals – or indeed anywhere that people affected by spinal cord injury may be.
As a Regional Coordinator, you will build relationships and take ownership for what happens in your geographical area. As someone affected by spinal cord injury themselves, you will be providing peer support to newly injured people in a clinical setting, facilitating wheelchair skills sessions, making referrals for ongoing support, and supporting volunteers and fundraisers. Above all, you will be passionate about being able to demonstrate the impact of what we do and will see for yourself how Back Up quite literally transforms lives.
About us:
At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.
Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people
At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal injuries.
Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.
In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.
Location:
From home and able to travel extensively to hospitals and other clinical settings around the region, if required.
Occasional visits to Back Up office in Wandsworth, London and the surrounding area.
East Region: East Anglia (likely based in East Anglia)
How to apply
Please apply by emailing recruitment @ backuptrust . org . uk by midnight on Sunday 1st December 2024 with:
· A CV detailing salary information for your most recent post and two referees, one of whom should be your present or most recent employer. We will contact them after interview.
· A (maximum) two side A4 supporting statement, saying why you want the job and explaining how you meet the criteria in the job description.. This statement is crucial; CVs alone will not be accepted.
· A completed equal opportunities form. This form will be kept separate from your application, and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in but it will help us improve and maintain high standards.
We will acknowledge receipt of your application, and then let you know if you are to be invited to interview. First interviews will be held from the week beginning Monday 2nd December 2024. If you cannot make any of those dates, please indicate this when you apply.
What will the process involve?
The process will involve at least one interview round which will be either in person or online. There will be a panel interviewing you and you may be asked to complete a task beforehand to present to the panel. If you need any support or adjustment to the recruitment process at any step, do please ask and we’d be pleased to work with you to put these in place so that you can perform to the best of your abilities throughout the process and demonstrate your suitability for the role. Please email recruitment @ backuptrust . org . uk
Guaranteed Interview Scheme
As a ‘Disability Confident’ employer we are committed to the inclusion of candidates and employees with disabilities. If you have a disability and meet the minimum criteria of the role, set out as essential criteria in the job description, we will invite you to interview. Please let us know if you would qualify and want to take advantage of this scheme by emailing: recruitment @ backuptrust . org . uk.
Don’t meet every single requirement?
At Back Up we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles at Back Up.
Please apply by midnight on Sunday 1st December 2024 with:
• A CV detailing salary information for your most recent post and two referees, one of whom should be your present or most recent employer. We will contact them after interview.
• A (maximum) two side A4 supporting statement, saying why you want the job and explaining how you meet the criteria in the job description.. This statement is crucial; CVs alone will not be accepted.
• A completed equal opportunities form. This form will be kept separate from your application, and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in.
At Back Up, we inspire people affected by spinal cord injury to get the most out of life.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
We are looking for a new Advocate to join our team in South Gloucestershire. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About the role
We have an exciting opportunity for an Advocate to join our team covering South Gloucestershire. Your role will require you to travel to locations such as hospitals and care homes across the area to meet with clients and professionals and be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential.
About you
Desirably you will have some experience of working, providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.
You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.
How will you make a difference?
You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.
You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.
You will work resourcefully and collaboratively with the individuals you support. You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them. You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.
Professional Development?
You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day.
Benefits:
- 28 days annual leave plus bank holidays
- 5% employer pension & 3% employee contribution
- Salary sacrifice pension scheme
- Separate Life Assurance Cover
- Staff discount scheme including retail discounts, entertainment, holidays etc
- Discounted Gym Membership; Employee Assistance programme
- Supportive working environment fostering a good work/life balance
- Support with continuous professional development
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications; 09:00 on Monday 18th November, however, VoiceAbility reserve the right to withdraw this vacancy before this date.
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
Hint: you can use work, personal and/or voluntary experiences and examples to tell us why you should be our next Advocate.
We look forward to hearing from you.
NB:
If you don't already hold the Independent Advocacy Qualification, and you are successful in your application, it is a requirement that you complete this within 12 months of commencing the training. VoiceAbility will fund this training.
The client requests no contact from agencies or media sales.
Position: Retail Manager
Salary and Hours: £22,058 per annum, 35 Hours per week
Contract: Permanent, Full time
Based: Worthing, Marie Curie Shop
Closing date: We are reviewing applications as soon as they are received. We advise you APPLY NOW if you are interested.
Interview process: If your application is deemed successful, you will be invited into the store for an interview.
Marie Curie is one of the UK's most loved charities and the leader in end-of-life care and support. We're fighting for a better end of life for all because we believe that every day of your life matters - from the first to the last. You may have seen our recent TV advert here.
Our Retail Manager role offers a fantastic opportunity for you to build on your existing retail experience and commercial thinking to create an inviting shop which encourages sales and promotes excellent customer service.
No week is the same and you'll have bags of variety in your role.
Marie Curie Benefits Package:
- Season ticket loan -for travelling to and from work
- Defined contribution schemes for Pension
- Marie Curie Group Personal Pension Scheme
- Loan schemes for bikes; computers and satellite navigation systems
- Introduce a friend scheme
- Help with childcare cost (TC apply)
- Entitled under Marie Curie Blue Light Card
- Entitled to Benefit-Hub Discount Scheme
- Life assurance - for all employees
- Eye care - (under Display Screen Equipment (DSE) regulations, Marie Curie will pay towards sight tests if you use computer screens and other displays as part of your job)
What's in it for you:
- Annual leave allowance: - England & Wales = 25 days plus 8 public holidays (pro rata)
- Competitive Policy for parental/sick leave
- Continuous Professional Development - (Marie Curie supports and encourages personal and professional development)
- Industry leading training programmes
- Flexible Working
- Free DBS
What we are looking for:
- Sales & Stock Generation. Where you'll get to be creative, always looking for opportunities to attract new customers/supporters every day.
- Management of Staff and Volunteers. You'll get to work with some amazing people. Taking the lead in recruiting, training, managing and supporting volunteers to ensure the effective operation of the shop.
- Administration. You will ensure all financial reporting and management, cash handling, daily banking and security procedures are followed.
You'll be part of a friendly, passionate team with a manager who supports you and your career development.
And best of all, the work you do every day will make a real difference in people's lives
To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie
For more information or an informal chat please contact Noel Fawcett by email at [email protected]
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.
We're committed to making reasonable adjustments to support you throughout the application and selection process.
This role will be subject to receiving a satisfactory disclosure check.
We reserve the right to close this vacancy early. Agencies need not apply.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
We are looking for a new Advocate to join our team in Sunderland on a 10-month fixed term contract. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About the role
We have an exciting opportunity for an Advocate to join our team covering Sunderland on a 10-month Fixed Term Contract. Your role will require you to travel to locations such as clients’ homes, hospitals, care homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential.
About you
Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.
You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.
How will you make a difference?
You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.
You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.
You will work resourcefully and collaboratively with the individuals you support. You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them. You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.
Professional Development?
You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain, or to already hold, the Level 3 Award in Independent Advocacy Practice with disciplines suitable for the role they work in.
Benefits:
- 28 days annual leave plus bank holidays pro-rata
- 5% employer pension & 3% employee contribution
- Salary sacrifice pension scheme
- Separate Life Assurance Cover
- Staff discount scheme including retail discounts, entertainment, holidays etc
- Discounted Gym Membership; Employee Assistance programme
- Supportive working environment fostering a good work/life balance
- Support with continuous professional development
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications; Midday on Friday 15th November 2024, however, VoiceAbility reserve the right to withdraw this vacancy before this date.
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.
We look forward to hearing from you.
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
The purpose of the direct marketing executive role is to support the charity’s prize-led fundraising activity, which currently consists of two products – the Breast Cancer Now raffle and the Pink Ribbon lottery. Working closely with the direct marketing officers, you will assist in delivering a wide-range of campaigns across multiple channels (direct mail, email, telemarketing, digital and face-to-face marketing), which recruit and retain supporters to these products. And, you’ll provide vital administrative support to ensure the smooth running of the team and the lottery.
The workload is varied and an average day might consist of proof-reading campaign materials, processing invoices, recording campaign results, helping to brainstorm ideas for an upcoming campaign, briefing internal teams, calling a lottery winner, helping to resolve queries, shadowing our face-to-face fundraisers, or writing copy for an email campaign.
With combined individual giving income growing strongly at over £21 million per annum, this is the perfect time to join an experienced and effective individual giving team. And be part of an overall directorate that won the 2024 charity times award for fundraising team of the year.
About you
You might be looking for your first role in a fundraising, or direct marketing. Experience in these specific areas is not essential, as long as you can clearly demonstrate the skills required for the role, and the desire to work in the sector. You have excellent communication skills; you’d be at ease liaising with external suppliers, briefing internal teams, and could turn your hand to writing compelling copy for our direct marketing activity. You’d enjoy a role with a variety of responsibilities, including some administrative support but also having creative input into direct marketing activity. You can use your excellent time-management and organisational skills to complete a varied work-load, always working to agreed targets and deadlines. You’re a team player, with a positive attitude, looking to be part of a friendly and high performing team, where you can see the results of your work. You’re competent with windows-based software, particularly Excel. You can follow processes, are quick and eager to learn new tasks, able to work accurately and pay close attention to detail.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in either or London or Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breasr Cancer Now recruitment.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date: 9am on 21 November 2024
Interview dates: w/c 25 November and w/c 2 December 2024 via Teams
About the role
Do you want to use your communications and marketing skills to help support people with mental health? Do you want to help tell our story to raise awareness of our work? If so, this could be a great role for you!
Join our team and help us drive our new three-year strategy forward, enhancing our communications and raising our voice externally as the largest mental charity in Hampshire. This role will play a key part in ensuring impact of our cause with content campaigns that put high-quality visuals and storytelling at the forefront of our communications to help strengthening engagement with our various audiences.
The Content and marketing officer’s role is to research, develop and create engaging and accessible content for Solent Mind’s audiences. Working closely with the Communications and marketing lead and our wider teams in the delivery of day-to-day content, communications, and marketing activities, including but not limited to website, video, digital, events, social media and print. You will help manage shared inboxes/workflow, while ensuring all communications and marketing outputs align with the brand's guidelines, tone of voice and values.
You will be working within a small, friendly and supportive team and will be joining at an exciting time when we are developing our marketing and communications strategy and you will get a chance to make your mark and help shape our digital strategy.
About you
You will need a background in communications and marketing, demonstrated through your expertise in previous professional roles. The ability to showcase your expertise in writing and producing engaging content across on and offline channels, brand management and experience in stakeholder engagement is essential. You will bring your creative skills and the ability to proactively build relationships across the organisation. Strong organisational skills, including effective time management and the ability to handle competing priorities, are important. Your experience or understanding of mental health needs would be beneficial.
About us
We're Solent Mind! We’re part of a network of over 100 Local Minds who tailor trusted mental health services to our communities. We set our own strategies and partnerships and rely on the support of our brilliant local fundraisers.
We collaborate with Mind to make sure their pioneering campaigns, information and research make a difference in Hampshire. Together, we make better mental health possible both locally and nationally.
Benefits
Our Gold Award for Workplace Wellbeing Index 2022/2023 and being a Mindful Employer reflects our commitment to our lively, friendly teams. We empower our people to have a voice, discover new opportunities and develop their careers. In addition to knowing you’re making a difference, you’ll also enjoy excellent benefits, including:
- Flexible working to promote a healthy work/life balance
- 25 days’ annual leave rising incrementally to 30 days per year (pro rata for part-time)
- Pension plan
- Employee Assistance Programme
- Season ticket and cycle-to-work scheme
If you’re ready to join the fight for mental health, visit our website to find out more and apply.
Closing date: Sunday 24 November 2024.
Interview date: w/c 2 December 2024.
Posts may be subject to a relevant DBS check.
Solent Mind welcomes applications from all the communities in which we work. Appointments are made on merit.
Registered Charity No: 1081116. Registered with Limited Liability in England and Wales No: 4004500.
Title: Retail Assistant
Salary: £12.12 per hour
Hours/Contract: Permanent, As and when
Based: Sheffield Marie Curie
Closing date: We are reviewing applications as soon as they are received. We advise you APPLY NOW if you are interested.
Interview date: TBC
Key responsibilities include maximizing sales by maintaining high standards of display and layout in the shop and shop windows, ensuring that stock density is maintained, regular rotation of stock is carried out and that maximum realistic prices are obtained on donated items, in accordance with charity guidelines, as well as Bought in Goods.
Gift aid is a vital source of income from donated goods and you should ensure that this is maximized when dealing with customers and donors, ensuring that excellent customer service is provided at all times. You should also ensure that high standards of cleanliness are maintained throughout the shop including the sales floor, stock processing area, offices and communal areas.
Marie Curie Benefits Package:
- Season ticket loan for travelling to and from work
- Defined contribution schemes for Pension
- Marie Curie Group Personal Pension Scheme
- Loan schemes for bikes; computers and satellite navigation systems
- Introduce a friend scheme
- Help with childcare cost (TC apply)
- Entitled under Marie Curie Blue Light Card
- Entitled to Benefit-Hub Discount Scheme
- Life assurance - for all employees
- Eye care - (under Display Screen Equipment (DSE) regulations, Marie Curie will pay towards sight tests if you use computer screens and other displays as part of your job)
What's in it for you:
- Annual leave allowance- England and Wales = 25 days plus 8 public holidays (pro rata)
- Competitive Policy for parental/sick leave
- Continuous Professional Development - (Marie Curie supports and encourages personal and professional development)
- Industry leading training programmes
- Flexible Working
- Free DBS
What we are looking for:
- Sales & Stock Generation. Where you'll get to be creative, always looking for opportunities to attract new customers/supporters every day
- Promotion. Of the overall harmony of the shop team, ensuring that everyone involved is kept informed of relevant information and developments including those concerning the work of Marie Curie
- Management of Staff and Volunteers. You'll get to work with some amazing people. Taking the lead in recruiting, training, managing and supporting volunteers to ensure the effective operation of the shop. Taking full responsibility of the effective management of the shop in the absence of the Store manager
- Administration. You will ensure all financial reporting and management, cash handling, daily banking and security procedures are followed
You'll be part of a friendly, passionate team with a manager who supports you and your career development.
And best of all, the work you do every day will make a real difference in people's lives
To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie
For more information or an informal chat please contact James Lees by email at [email protected]
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.
We're committed to making reasonable adjustments to support you throughout the application and selection process.
This role will be subject to receiving a satisfactory basic disclosure check.
We reserve the right to close this vacancy early. Agencies need not apply.
An exciting opportunity to join the Rank Foundation team in London or Penrith as Alumni Development Officer through the Time to Shine leadership programme. This new post has been created to support the development and implementation of a range of activities to engage and connect with the Rank Fellows to foster long lasting relationships. The postholder will play a pivotal role in strengthening relationships between the Foundation and its alumni community.
The position is offered on a 12-month, full time basis, and the postholder must be able to join early January. The post-holder will be part of the Rank Foundation’s Time to Shine (T2S) leadership programme. As part of the Time to Shine 2025 Cohort, you will be supported through learning conferences, leadership days, action learning and will have access to career relevant training and qualifications.
Please download the Recruitment Pack for the full description of the post and further information on the Time to Shine Programme.
Key accountabilities:
Alumni Programme Research & Development:
- To assist with the identification of and engagement with the wider alumni community
- To implement a range of activities to engage with Rank’s alumni community;
- To design, plan and deliver Fellowship events, webinars, and other programmes that promote networking and professional development opportunities among Fellows/alumni;
- To create and develop relationships with the Fellows/alumni to increase involvement in the Foundation’s activities;
- To administer the mentoring programme connecting older Fellows with younger ones at the beginning of their professional careers;
- To liaise with the Comms team to raise the social media profile of the Rank Fellowship Alumni Network;
- To serve as the primary point of contact for alumni inquiries, communications, and requests;
- To be the secretariat for the Fellows Leadership Team, drafting agendas, minute taking, and following up on actions
- To design, plan and deliver School Leadership events with support from the Finance & Operations Officer
Data & Reporting:
- Manage the Fellowship database, ensuring it is kept up to date
- Send out digital surveys, monitor and track key deliverables;
- Collect achievements and contributions from Fellows to showcase impact;
- Collate and prepare reports based on survey outcomes to assess the effectiveness of the programme.
If you would like to apply, please send your CV together with a supporting statement no longer than 2 sides of A4 that clearly demonstrates how you meet the knowledge, skills, and experience requirements of the role.
Interviews: In-person London, 3rd December 2024 (pm)
A thriving network for social good
The client requests no contact from agencies or media sales.
Supported Lodgings Coordinator
Permanent
Home based with travel across Cheshire West and Chester as required
37.5 hours per week
Our client
Morgan Hunt is working with a national homelessness charity that delivers a wide range of support and housing services for young people and adults at risk of homelessness, including both emergency and longer-term housing and accommodation services.
An exciting opportunity has arisen to join their new Supported Lodgings service in Cheshire West and Chester. This service aims to provide long term placements for 16- and 17-year-old young people with care experience in the homes of vetted and trained Community Hosts. Working alongside the floating support and accommodation services that provide structured support packages, they enable young people to develop a range of skills as they move towards independent living.
This is a fantastic opportunity to truly make a difference to the lives of young people! Working remotely for the most part, you will manage your own diary and be given the support and encouragement to truly develop the role of Supported Lodgings Coordinator into its own.
The role
- First point of contact for young people and referral partners wanting to access the supported lodgings service.
- Lead on the assessment of needs and risk, predominantly focused on suitable risk management plans for the safeguarding, matching and placement of young people in the homes of hosts.
- Arrange all aspects of a young person's stay with a host, ensuring they feel welcomed and supported, considering the support needs of individuals.
- Ensure the health and safety of the environment for young people and hosts through regular checks and reporting.
- Provide regular support and planning sessions for young people,
- Work with young people, hosts and other agencies, to prepare them for independent living and access longer term, appropriate accommodation using support plans.
- You will be part of a team responsible for a 24 hour on call service - on call will be subject to staffing levels but currently this is approx. once every 3 months (a week at a time).
- Recruit, vet and train hosts both formally and informally.
- Be proactive in maintaining host' skills and motivation, including training and celebration events, and provide opportunities for them to shape service delivery.
- Carry out regular checks on host accommodation and assisting them to make necessary changes.
- Ensure that all hosts are made to feel safe, secure and valued.
- Proactively work in partnership with multiple agencies including statutory teams, to support the wellbeing and ongoing housing needs of young people, working in accordance with safeguarding, data protection and information sharing protocols.
- Lead on the active promotion and selling of the Supported Lodgings service to all potential hosts and referral partners, across the voluntary/statutory sectors and within the wider local community.
The candidate
- Experience and an understanding of working with people experiencing homelessness, or people in crisis.
- Experience of supporting young people with their support needs, working closely with other key professionals.
- Experience of writing, implementing and evaluating risk assessments
- Experience of supervising or supporting staff.
- Experience of working under pressure with the ability to respond to conflicting demands and challenging situations.
- Ability to find creative and positive solutions to problems, using own initiative.
- An understanding and commitment to working in an assets-based way.
- Good literacy, numeracy and IT skills and the ability to maintain concise and accurate records.
- Able to demonstrate clear understanding of safeguarding requirements and procedures and follow them through to conclusion.
- Personal and professional integrity.
- High level understanding of professional boundaries and ability to maintain them.
- Effective collaborative working with a range of internal and external stakeholders.
- Ability to effectively reflect on own practices for ongoing learning and development.
- Respect for the values and ethos of the organisation and its founding partners
Benefits
As well as joining a leading homelessness charity, other benefits include.
- A comprehensive training package tailored to your needs and role.
- Flexible working model for suitable roles.
- 26 days annual leave rising to 30 after five years' service.
- Family friendly leave policies including - maternity, adoption and parental leave and Carers leave.
- Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
- Employee Assistance Programme and access to the app - 24/7 GP appointments, prescription service, health checks and nutrition advice.
- Discount vouchers including gym, retail, food & drink, travel, electricals and more.
- Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More.?
- Death in service (4x Base salary).
- Legal Advice line.
If you are passionate about supporting those experiencing homelessness and looking for a role that gives you the opportunity to truly make a difference to the lives of young people, then the role of Supported Lodgings Coordinator could be just the role for you! Apply today to avoid missing out on this opportunity!
Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
We are looking for a new Advocate to join our team in Tameside. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About the role
We have an exciting opportunity for an Advocate to join our team covering Tameside. Your role will require you to travel to locations such as clients’ homes, hospitals, care homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential.
About you
Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.
You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.
How will you make a difference?
You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.
You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.
You will work resourcefully and collaboratively with the individuals you support. You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them. You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.
Professional Development?
You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain, or to already hold, the Level 3 Award in Independent Advocacy Practice with disciplines suitable for the role they work in.
Benefits:
- 28 days annual leave plus bank holidays pro-rata
- 5% employer pension & 3% employee contribution
- Salary sacrifice pension scheme
- Separate Life Assurance Cover
- Staff discount scheme including retail discounts, entertainment, holidays etc
- Discounted Gym Membership; Employee Assistance programme
- Supportive working environment fostering a good work/life balance
- Support with continuous professional development
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.
How to apply
To apply for this role please sign up for a recruitment account on our website. Follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications; 5pm on 14/11/24, however, VoiceAbility reserve the right to withdraw this vacancy before this date.
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.
Want to know more about VoiceAbility and the role?
Please visit our website.
NB: If you don't already hold the Independent Advocacy Practice qualification, and you are successful in your application, it is a requirement that you complete the core element within 12 months of commencing the training. VoiceAbility will fund this training.
The client requests no contact from agencies or media sales.
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.
We are looking for two Retail Operations Administration Assistants. A full time 6 month fixed term contract, and a 28 hour per week permanent role. The roles are office based in our small and busy office situated above our Swindon warehouse.
As a Retail Operations Administration Assistant your role will be to proactively assist the retail team in ensuring the 130+ Marie Curie high street shops across the country trade efficiently, effectively, and compliantly. Duties will consist of a range of administrative tasks to support the team, including product ordering, supplier relationships, SharePoint maintenance, Complaint & incident management, maintaining records, reporting and other ad-hoc duties to support commercial activities.
You will be responsible for:
- Producing and distributing daily sales & KPI reports.
- Handling of all complaints, incidents, accidents, and safeguarding issues Providing welfare checks to teams, ensuring all relevant information is gathered and escalated as needed, with the available support put in place.
- Sourcing equipment and consumables, selecting the most price effective options and delivery SLAs with suppliers. Placing purchase orders, communicating delivery times, and ensuring delivery targets are met.
- Maintaining records and systems in accordance with the requirements of the retail team, including SharePoint and Vantage, to ensure efficient management of information
- Monitoring and maintaining Volunteer training records, ensuring it is accurately completed and recorded and if not, supporting the retail managers to ensure the training is delivered effectively.
- Building and maintaining relationships both with external and internal stakeholders.
Key Criteria:
- Excellent Organisational Skills with Attention to detail
- Excellent written and verbal communications skills
- Ability to organise own workload to meet changing deadlines
- Responsible and reliable, with the ability to work without supervision
- Comprehensive knowledge of Microsoft packages, word, excel, PowerPoint, Email, and internet
- Emotional intelligence and creative problem solver
- Willingness to work as part of a team to achieve common goals
Application & Interview Process
- As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: 17th November. We encourage early applications as we will be conducting screenings in advance of the deadline. Interviews will be conducted WC 25th November.
Salary: £20,821.00- 22,088.00 per annum pro rata
Contract: 28 hour per week permanent role & full time 6 month fixed term contract
Based: This role is office based in our Swindon Retail Operations site.
Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]
We are looking to recruit an Operations Manager who is passionate about our vision, highly organised with an aptitude for detail, processes and prioritisation and who will enjoy enabling a positive experience for our guests and team.
The Greenhouse at Barnes Close is a 36-bed ecumenical retreat and education centre in what was once a Cadbury family home. We are passionate about bringing together faith and action in ways which are relevant to the times we are living in. As such, we offer this sacred space and a programme of retreats, for those working towards the flourishing of their own communities and those in need of rest, reflection and healing.
We are incrementally developing the fabric of our comfortable and inspirational place and we are developing our growing team. Our team operates as a small faith community, learning together and being held in a daily rhythm of prayer.
We are a place for rooted faith and flourishing communities. Within this vision our objectives are:
· To care for this sacred space and to make it available and accessible to all
· To develop our peace and reconciliation work, in line with the heritage of the place
· To be a place where differences meet and are honoured and explored
· To be a learning community at work and prayer together
To help achieve these aims, we are looking to recruit an Operations Manager who is passionate about our vision, highly organised with an aptitude for detail, processes and prioritisation and who will enjoy enabling a positive experience for our guests and team. We are open to conversations about job share opportunities and please be aware that the role is subject to an enhanced DBS check.
Our successful candidate will join a small, yet skilled and enthusiastic team of staff and volunteers. They will also enjoy the oversight of a discerning and experienced Board of Trustees, chaired by Rev. Claire Turner.
Please get in touch for an informal conversation regarding the role, or to arrange a visit. Please apply with your CV, a covering letter outlining your experience and suitability for the role and two named references. The closing date for applications is 28/11/24, interviews will be the following week.
We look forward to hearing from you.
Operations Manager Job Description
The effective management of the operational running of The Greenhouse at Barnes Close across three key areas:
1. Guest experience: Implementing the booking process, liaising with the Housekeeper and managing guest experience
2. Financial management: Managing day-to-day finances and working to a budget
3. Building maintenance: Managing the property maintenance and liaising with contractors
Key tasks
1. Guest experience
• Guide guests through the booking process from enquiry, booking forms, invoicing and payment to arrival
• Oversee guest experience before, during and after the visit. Improving and refining systems where necessary and responding to guest feedback
• Liaise with the Housekeeper regarding the cleaning schedule to ensure good upkeep of the house
• Be available for on-call duty management approximately once a month and at other occasional times.
2. Financial management
• Manage the finances, ensuring good financial management practices are maintained and using Quickbooks and Xero software. Ensure budgets are adhered to, and quarterly financial reports are prepared.
• Liaise with the external accountant as required to ensure payroll is completed each month and end of year accounts are prepared.
3. Building maintenance
• Oversee the day-to-day maintenance schedule of the property including managing the workflow of the Maintenance Operative and arranging contractors as required
• Oversee property services, contracts and annual checks
• Carry out regular hands-on practical tasks essential to the running of the property, such as measuring fuel, setting heating, carrying out fire alarm tests, ordering stock as required
• Ensure that policies agreed by Director and trustees are implemented and advise on policy updates where appropriate, with particular attention to fire safety, safeguarding and risk assessments
• Ensure staff training is renewed and updated annually
4. Any other duties arising which are commensurate with the role.
Key results/objectives
1. The diverse range of guests and enquirers have a positive experience throughout their engagement with The Greenhouse
2. The smooth running of the property is maintained to enable best guest experience
3. The Greenhouse team functions well to enable these outcomes
Reporting to the Director
Person Specification
Competencies
● Good written and oral communication skills
● Strong IT skills and ability to manage data
● An organised and flexible approach to work, with the ability to plan, prioritise and balance conflicting demands under pressure
● The ability to build effective relationships with people from all backgrounds and at all levels in a fully inclusive environment
● The ability to work on own initiative, make decisions and be self-motivated, with a ‘can-do’ attitude
● A proactive and creative approach to problem-solving
● The ability to maintain confidential records and uphold data protection requirements Qualifications and training
● Formal qualifications are not required, although qualifications in management, ICT, administration or finance would be desirable
● A good knowledge of all Microsoft packages, QuickBooks and Google apps would be beneficial
● A willingness and desire to develop new skills is essential
Essential experience and knowledge
● Experience of managing a busy office environment
● Experience of some financial management
● Experience in scheduling the workflow of others
● Experience in dealing with the general public
● For the right candidate extra training can be provided Organisational fit
● In sympathy with the organisations’ inclusive Christian ethos
● A good team worker willing to work flexibly with the core team to achieve desired outcomes
● A willingness to carry out hands-on physical tasks such as measuring fuel and cleaning on occasion, recognising these are all part of fulfilling the vision of the place
● Customer focussed, always responding efficiently and courteously.
A place for rooted faith and flourishing communities
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK has an exciting opportunity to join their fantastic team in Bicester, Oxfordshire!
We are recruiting for a Shop Manager to manage the day to day running of our Bicester shop.
As Shop Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.
Utilising your previous experience and excellent managerial skills, you will help maximise store sales and profits while ensuring our customers and donors receive an excellent shop experience.
This opportunity offers an excellent benefits package as well as the chance to work within a valued team, all working to raise funds for a charity that provides vital services and support to older people across the UK.
If you have a passion for retail and would like to use your skills within a charity that supports thousands of older people across the UK, then this may be the role for you!
Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)
To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.
You will have:
- Experience in a performance driven retail/customer centric environment
- Experience of managing people
- Ability to lift and carry bags of stock up to 10kg's
- Ability to build, retain and develop a team
- Strong drive to achieve results through others
- Ability to delegate, coach and listen
- Ability to manage time under conflicting priorities
- Ability to motivate self and others
- An open and adaptable approach to change and be able to support others through it
- Experience of communicating with a diverse workforce and customer base
- Ability to establish and maintain successful retail processes and merchandising
- IT literacy and numeracy skills
What we offer in return:
- A 35 hour working week
- 25 days holiday + bank holiday allowance
- A generous pension - we will contribute 8%
- Great discounts and rewards through Blue Light Card and BenefitHub
- Life assurance, Bupa health cashback plan
- Tickets for Good - Free and discounted tickets for events
Additional Information
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Warehouse Operative
Birmingham B7 5QT
Salary: £22893 per annum
Location: Birmingham, B7 5QT
Hours: Full Time, 37.5 hours per week
Benefits: 25 days holiday, pro-rata, 5.5% Employer Pension Contribution including Life Cover, Occupational Sick Pay Benefits & Enhanced Maternity, Adoption and Paternity Leave and Pay, plus more
Reporting to: Warehouse Manager
FareShare Midlands is the region’s largest food redistribution charity. We take good-to-eat surplus food from the food industry and get it to our Members - frontline charities and community groups all over the Midlands. We turn an environmental problem into a social solution.
Last year we redistributed almost 5,794 tonnes of food from our warehouses in Birmingham, Leicester and Nottingham. It is sorted and stored by our dedicated teams of staff and volunteers, and then redistributed to around 800 Members including food pantries and cafes, homeless shelters and drop-in centres.
These local organisations turn the food into food parcels, affordable shopping and delicious meals for people of all ages. As well as food, our Members provide vital support to families and the elderly, many of whom are facing challenging circumstances and living in poverty.
Last year our food reached more than 83,000 vulnerable people every week, providing 13 million meals. At the same time, we are growing our Employability Programmes to help people gain work experience, skills and jobs.
The Role
To undertake all aspects of warehouse duties, ensuring effective, safe and efficient distribution of food each day. You will have responsibility for coordination of our food stock, from goods-in to picking, dispatch and stock rotation and will be expected to drive vans, and Fork Lift Trucks (training provided). Working closely with the wider team and volunteers, you will also support the monitoring and utilisation of warehouse space, stock, deliveries and collections to ensure food reaches its destination amongst our members safely, on time and in full.
Key duties and responsibilities:
1. Operations
· Undertake all warehouse duties, ensuring effective, safe and efficient co-ordination and distribution and of food
· To work to performance indicators so that stock is accurate and delivery routes are efficient to allow the organisation to grow
· To ensure that all work areas – both inside and outside the warehouse - are clean, organised and safe to work in
· Follow all H&S and Food Safety standards set out in the FareShare policies and procedures to ensure the safety of all our colleagues & visitors, and the safe receipt of food by all our members.
· Undertake van/Fork Lift Truck driving duties to ensure effective, efficient timely and safe delivery & collection of food, in line with compliance standards
· Ensuring great customer service in delivery
· Loading and unloading, sorting for, and following deliveries, ensuring safe lifting, and carrying
· Keep vehicles refuelled, maintained, operational and clean and tidy, ready for the next delivery run
· Refer van “issues”, in a timely manner to Transport Department to ensure minimum disruption to service delivery
· Undertake all checks and procedures from pre-delivery to post-delivery
· Ensure lock up, parking and storage of vans and equipment following completion of deliveries
2. Volunteer Communication & Co-ordination
· Work closely with the volunteer teams a diverse group ranging from regular and long-term, volunteers, placements (e.g. Job Centre) to business people having just a 1-day volunteering experience – to ensure that all shift duties are covered and teams work effectively
· Provide leadership and guidance to volunteers, ensuring they follow all policies and procedures, high standards of accuracy are maintained and their volunteer experience with FSM is a satisfying one.
· Work closely with the Warehouse Manager, Volunteer Manager & wider staff team with the recruitment, training and development of volunteers in the context of our commitment to Equal Opportunities
· Participate in end of day reviews and planning for the next day’s activities
· Maintain excellent relations and communications with volunteers, staff, food suppliers and charities, at all times
3. Standards
· Ensure compliance with relevant Health & Safety, Food Hygiene and other standards applicable to the building, vehicles, refrigeration equipment, our staff and volunteers. carrying out risk assessments as required
· Uphold and develop high quality customer care towards & communication with our Community Food Members (CFMs)
4. Administration
· Ensure that food movements are accurately logged on the electronic stock management system
· Carry out depot administration, including running reports, correspondence with member groups, updating volunteer records
· Ensure that relevant administrative matters are dealt with in a timely way, for instance food safety traces & customer complaints.
Person Specification - Skills, Qualities & Experience
Skills
· Excellent, clear and proactive communication skills, both internal and with external stakeholders
· Team working skills, including both the ability to delegate and to develop people with a positive approach
· Good organisational skills including attention to detail, an ability to prioritise and meet deadlines working with own team
· All round good health and ability to do physically demanding work at times
· A positive and creative attitude in support of our FareShare & partners values
· A motivation to collaborate with and develop others, with a demonstrable commitment to Equal Opportunities
· A flexible work approach, including a willingness to cover alternative shift rotas
Qualifications
· Up-to-date driving license
· IT literacy, in particular of using Microsoft applications (Outlook, Word
· Sound numeracy skills
· Qualifications in Food Hygiene, Health & Safety as it applies to food distribution (or if not it is essential that you have the commitment to training in these areas)
Desirable Experience
· Experience of working in a warehouse environment, preferably with food
· Experience of working with individuals who may feel vulnerable or need support
· No major endorsements on license such as DR, DG or IN. Successful candidates will have a full clean UK driving license (6 points or less will be considered)
· Previous multi-drop experience is preferred however not essential.
· The role requires manually loading stock into a van (up to 20/30kg) and unload each delivery
· A good geographical knowledge of the County and surrounding area would be helpful.
Values and behaviours
· A commitment to Equal Opportunities
· An appreciation of FareShare Midlands’ mission and vision
· Flexibility of approach and ability to work in a team
· Proven ability to develop and maintain good working relations, with both internal and external audiences
· The roleholder will be required to work flexibly.
How to Apply:
If you would like to apply for this role, please create a supporting statement to demonstrate your suitability and to explain your interest in both the job and FareShare Midlands. Please send your supporting statement with a copy of your CV.
We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands.
We will be actively interviewing applicants as they apply.
The client requests no contact from agencies or media sales.