Counselling Service Manager Jobs
About St Augustine's Centre
‘The St. Augustine Centre lays a clear path of hope for each of us. It is my family. Now I can start to live again.’ (Besara, Centre Member)
‘This place is a deep well of humanity and resilience in a world that needs these things so much.’ (Miles, Volunteer)
At our vibrant community centre in Halifax, we welcome refugees and people seeking asylum. Working across Calderdale with partners, we give people the practical support they need to rebuild their lives with dignity, and we offer a wide range of activities that help them feel happier and more connected.
We are a community of 22 staff (15 full-time equivalent), 150 volunteers, and over a thousand Centre Members from 86 countries. Our ‘Centre Members’ are people seeking sanctuary in Calderdale. 33% of our staff and trustees and 50% of our volunteers have lived experience of the asylum system; their insights and experiences shape what we do.
About you
Do you have a proven track record as a compassionate and inspirational leader or manager?
Do you have the skills to define and execute strategy, secure funding from multiple sources, build diverse partnerships, and ensure organisational compliance with the law and regulatory frameworks - all whilst overseeing the delivery of front-line services and a wide range of life-enhancing activities?
Do you care deeply about the challenges facing people fleeing war and persecution? Are you passionate about leading a unique humanitarian organisation which provides crucial practical support – and a deep sense of belonging – to some of the world’s most vulnerable people?
The role - your main responsibilities
- Provide clear leadership and strategic direction for the whole organisation, in collaboration with the Board of trustees, and with a spirit of positivity and possibility.
- Oversee the effective delivery of a diverse range of services, including immigration and asylum advice and a wide range of support and activities.
- Ensure the financial sustainability of the organisation including budgeting, monitoring and keeping the organisation well-funded and resourced.
- Work collaboratively, compassionately and effectively with trustees, staff, volunteers, Centre Members to inspire and lead an inclusive and enabling culture; including managing staff and overseeing all key processes and policies.
- Model our values of sanctuary, diversity, community, collaboration and growth and deliver on our purpose to provide practical support and challenge injustice.
- Engage with our Centre Members and amplify their voices at all times.
- Manage effective partnerships with voluntary and statutory organisations, funders and donors locally, regionally and nationally.
- Ensure that the work of St Augustine’s conforms to all legal, compliance, regulatory, charitable and funding requirements.
How to apply
- For detailed application instructions, including how to complete the application form, and to review the job pack with the person specification and job description, please visit our website’s job page.
- Application deadline: 10am on Monday 18th November 2024.
- Shortlisting notification: By Thursday 21st November 2024.
- Interview dates: Wednesday 27th or Thursday 28th November 2024.
Key information
- Hours: Full-time (37.5 hours a week)
- Location: Halifax, West Yorkshire (option to work from home occasionally)
- 7 weeks holiday per annum including bank holidays
- Employer pension contributions
St Augustine’s Centre is committed to safeguarding and promoting the welfare of children and adults at risk and expects all staff and volunteers to share this commitment. Recruitment of all staff and volunteers is robust and informed by our safer recruitment policy and procedures. Successful candidates will be required to undertake an enhanced DBS.
At our vibrant centre in Halifax, we welcome and support refugees and people seeking asylum, helping them to rebuild their lives with dignity.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Fundraising team plays a vital role in income generation and is responsible for raising funds to cover the cost of providing our care. Along side this we work closely with the marketing team and use fundraising functions such as our events to raise awareness of the Hospice and the work we do, securing as many new supporters as possible.
The Fundraising Events Officer will be responsible for planning, organising and delivering a calendar of fundraising events with a key emphasis on income, supporter experience and supporter recruitment. In addition they will be responsible for working with other departments across the organisation to support with non-income related events.
We offer a competitive benefits package which includes flexible working, 33 days holiday, increasing to 38 days with long service, Life Assurance, a pension scheme or the option to continue the NHS Superannuation pension scheme, Employee Assistance Programme, Cycle to Work, a Purchase of Annual Leave scheme and access to discounts through the Blue Light scheme.
Longfield Hospice is a truly wonderful place to work, and we are proud of our modern, purpose-built facilities, fantastic grounds, friendly culture and amazing staff and volunteers. Longfield is a well-regarded charity, which makes a genuine difference to lives and deaths across the county.
If you would like to arrange an informal visit or to discuss the position in further detail, then please contact the HR team.
We are also recruiting for an Information Giving officer, so please check our website for information on this role.
Key Responsibilities
To work closely with the Evidence & Advocacy Manager (EAM) to develop and implement a series of impactful evidence and research projects that support our advocacy messaging, as well as internal and external learning for inclusive programmes and advisory work. These projects will build on established workstreams alongside developing new ones to maintain and extend CBM UK’s evidence base.
Disability Evidence, Policy Research and Learning
With EAM support the ongoing CBM UK Research and Evidence workstream, through:
1. Translating evidence from our programming countries and projects to produce and contribute to a range of resources to influence FCDO and other stakeholders. Tasks to include managing and maintaining established outputs, such as the CBM UK Project Evidence Briefs and Disability Voices paper series, generating new thematic papers, as well as policy and position papers to enhance effective advocacy submissions, briefing notes, blogs and other messaging on key disability rights issues.
2. Working collaboratively within CBM UK and across CBM Global to help develop and to deliver new policy research, drawing on mixed methods and data sources including national and international databases, using qualitative approaches including participatory or citizen generated data, and new empirical work.
3. Supporting Programme staff to improve impact and learning practice in CBM UK funded projects, provide technical support for the implementation of programme related research and data collection, including MEAL.
4. Providing technical research support into the development of proposals for new grant funded projects, and, where successful, support the management of subsequent research projects.
5. Keeping abreast of new research and publications on key themes and priority concerns within the CBM UK Advocacy and Influencing Strategy, taking into consideration sector trends and developments, and ensure this is disseminated to relevant staff within the CBM UK Team.
6. Keeping watch on UK policy environment and conducting research and analysis to support CBM UK advocacy messaging on disability and human rights.
Dissemination and Communications
1. Maintaining and developing internal knowledge management systems for research and information on disability inclusion and rights, and related areas, to be used by Advocacy, Programmes and Fundraising & Communications teams.
2. Ensuring communication plans are developed with CBM UK and Global Federation colleagues for CBM UK evidence outputs.
3. Maintaining the Advocacy and Influencing pages of the CBM UK website ensuring rights-based communication and focus to support CBM UK and Global campaigns.
4. Liaison with Fundraising & Communications colleagues to amplify media stories, case studies and compelling evidence from country programming for advocacy purposes.
5. Participation in and building good relationships with UK-based disability and development networks, including relevant research networks and membership of the BOND Disability and Development Group.
6. Supporting the professional publication and printing of CBM UK outputs, for dissemination at advocacy engagements and public events.
Other
1. Work with other CBM UK teams to maximise cross fertilisation opportunities and integrated working.
2. Help develop a culture of enthusiasm and success, reflecting the ambitions of CBM. Play an active role across CBM, promoting positive working and innovation. Ensure that the values of CBM UK are understood by external partners and always reflected in communications.
3. Identify opportunities to initiate and contribute to new initiatives and events, both within CBM UK and externally.
4. Provide briefings and analysis for the CEO and other Leadership Team members where appropriate.
5. Carry out any other duties as required by the Evidence & Advocacy Manager, Director of Advocacy, and CEO.
Please download the recruitment pack for full details.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
* Internally the job title will be Crisis Recovery Worker
You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship’s Willow House as a Crisis Recovery Worker.
Willow House - Central Lancashire Crisis Service is a mental health recovery house in Coppull. We are working to a recovery model, and are accessed by referral as either hospital preventions, step down, respite and crisis point support. We have been operating in the area for a number of years and offer a 24hour staffed service to our residents aged 16 and upwards.
We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.
No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.
This is a permanent full-time role requiring the post holder to work 37.5 hours per week.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
We are committed to increasing our diversity and welcome applications from those with lived experience.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.
Birchwood provides essential support and accommodation services for vulnerable people at critical points in their lives. Our services encompass mental health and wellbeing support, homelessness prevention, social inclusion, and community engagement through a comprehensive programme such as counselling, mediation, housing and homelessness support, therapeutic accommodation, employment support, and wellbeing behaviour change activities.
Job Overview:
Birchwood Charity is seeking an enthusiastic and committed Volunteer Co-ordinator to join our team as part of the Mental Health & Wellbeing Service.
The successful candidate will play a crucial role in the ongoing development of our volunteer programmes through recruiting, retaining, supporting, and recognising the contribution of our volunteers.
This role will also strengthen our inclusive engagement programmes with our communities and foster a sense of community and volunteer belonging, ensuring volunteers are valued and recognised for their contributions.
Key Responsibilities
Volunteer Recruitment and Coordination:
- Develop and implement approaches to attract and recruit volunteers from diverse backgrounds.
- Creating and matching volunteers to appropriate roles based on their skills, interests, and availability.
- Work with community members to develop and sustain volunteer peer led approaches to supporting service beneficiaries and communities.
- Responsible for managing and supporting volunteers.
- Organise and facilitate volunteer orientation and training sessions to prepare volunteers for their roles.
- Provide ongoing support and guidance to volunteers, addressing any concerns or issues promptly.
- Promote volunteer opportunities through various channels, including Birchwood social media platforms, community events, local media, and partnerships with local organisations.
- Develop and implement initiatives to boost volunteer engagement and satisfaction, including regular check-ins and feedback sessions.
- Foster a welcoming and inclusive environment where volunteers feel valued and part of the team.
- Plan and execute volunteer appreciation events and recognition programmes to celebrate the contributions of our volunteers.
- Manage and maintain the volunteer database, including contact information, availability, training records, and other relevant details.
- Prepare regular reports on volunteer activities, participation rates, and programme outcomes for review.
- Create and maintain a comprehensive volunteer schedule to ensure adequate coverage for all programmes and events.
- Maintain accurate records of volunteer contributions and achievements for recognition purposes.
- Ensure our volunteer experiences are both inclusive and accessible.
Corporate Partnerships:
- Manage and facilitate partnerships with companies seeking to engage their employees in paid voluntary work at the Birchwood Charity as part of their corporate social responsibility and social value initiatives.
- Develop and maintain relationships with corporate partners, coordinating volunteer schedules, and ensuring that both the needs of the charity and the volunteers are met effectively.
- Organise volunteer orientations and training sessions, oversee project assignments, and provide ongoing support and communication to ensure a positive and impactful experience for all participants.
- Help integrate local company corporate support into the Birchwood mission, enhancing the charity's outreach and impact in the community.
The postholder will also be familiar and build on:
o Inclusive Practices
o Local Control
o Relationship-Driven
o Place-Based Focus
o Inclusivity
General Responsibilities
- Communication:
Maintain clear and consistent communication with volunteers and community members using current platforms and new methods to keep everyone informed and engaged.
- Reporting:
Keep accurate records of volunteer activities and progress, providing regular reports to the Mental Health & Wellbeing Development & Improvement Manager.
- Collaboration:
Work closely with other team members and external partners to achieve community development goals. Foster a collaborative environment where ideas and resources are shared to benefit the community.
Qualifications:
- Proven experience in volunteer coordination, or a related field.
- Experience of developing and growing volunteer peer led approaches in communities.
- Understanding of asset-based approaches to growing our communities.
- Good interpersonal and communication skills.
- Ability to work independently and as part of a team.
- Strong organisational and project management skills.
- Passion for social inclusion and community empowerment.
Additional Information:
- This is a full-time position.
- A valid current driving licence and access to a vehicle are essential.
- Background checks will be conducted as part of the hiring process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Welfare Benefits Advisor – Adults
Salary: £27k to £30k negotiable & dependent on experience
Training can be provided in key areas of the role for those with essential experience. (see person specification)
Hours: 37.5 hours a week
Place of work: Centre for Independent Living, Mo Mowlam House, Clem Atlee Court, SW6 7BF
Contract period: Permanent
Accountable to: Welfare Benefits Team Leader
The Organisation
Action on Disability (AoD), founded in 1979, is one of London’s leading Deaf and Disabled People’s Organisations. As we believe in the social model of disability, our values and principles embrace inclusive and accessible ways of working both internally and in all our activities, seek the participation and contribution of our members, and encourage and respect diversity.
The organisation is a medium sized charity with a Board of Trustees (at least 75% is disabled trustees), 25 staff and a strong ad hoc staff and volunteer base including many with direct experience of disability - all of whom are passionate about removing the barriers that disabled people face.
AoD provides five key services. These are: Youth, Employment, Welfare Benefits and Independent Living.
AoD’s Welfare Benefits Service
The Welfare Benefits Service provides free independent advice and assistance to all disabled residents and their carers who live and work in Hammersmith and Fulham borough. The service is for all ages, including parents and carers of disabled children.
We provide free advice and assistance, up to and including Tribunal level, on all Department for Work & Pensions (DWP) benefits, Tax Credits, and some local authority benefits.
Welfare Benefits Advisor will
- Provide high quality Welfare Benefits advice and casework and, as appropriate, representation at the 1st Tier Tribunals for disabled individuals of the London Borough of Hammersmith and Fulham.
- Write Mandatory Reconsideration requests and in a limited number of cases, write appeal submissions.
- Undertake direct welfare advice and casework.
- Maintain appropriate records of work undertaken using an appropriate electronic Welfare Benefits Recording and Information System via AoD’s Charity Log, and through the use of Excel
- Gather information to monitor and evaluate the service.
- Assist with funding applications / tender bids by providing basic factual information to Fund Raising Manager/CEO/Managers to enable them to apply for funding and also enable them to write funding/tender applications.
- Contribute to Welfare Benefits related publicity material, social media, reports for the Board of Trustees and other stakeholders and other documents as required.
- This post requires travel to different locations, e.g. for home visits.
For all work:
- Work in a person-centred way
- Produce agreed regular monitoring and progress reports
- Comply with AoD’s agreed policies and procedures.
- Participate in the wider development of the service and contribute to service improvement as required.
- Be computer literate and administratively self-supporting.
- Undertake any other reasonable duties as identified by the line manager.
Ongoing consideration of applications up to; 10am Wednesday 23rd October 2024
Interviews; on receipt of shortlisted applications and up to Thursday 31st Oct 2024
The successful candidate will be required to undertake an enhanced DBS check.
Please note we do not accept CVs and only review applications sent via email or post, not via social media.
Finally, Action on Disability positively welcomes applications from Disabled people.
Please identify any specific requirements you may have, or wish to bring, to ensure full access at your interview if you are shortlisted.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Action on Disability prides itself on being an accessible and equal opportunity employer.
No agencies please.
Family Support Coordinator
£22,000 pa + benefits (including company car, 25 days annual leave, and pension)
London & the South East
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Coordinator to support our care teams in delivering a high-quality family support service in the region, working with families and professionals to ensure the families we support have access to the services they need.
Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for sourcing practical goods and services in the region, applying for grants and benefits, as well as working with other charities or community providers to obtain goods, equipment or funds for families that Rainbow Trust do not provide directly.
Having worked in a stressful or emotionally-demanding environment with an understanding of the complexities of working with children and families, you will have a genuine interest in building supportive relationships and strong networks with other organisation to provide meaningful assistance to the families we support.
What we’re looking for:
· Professional experience of working in an administrative or coordinator role - applications will be particularly welcome from those who have provided services in a health, social care, youth or education setting within a charity environment.
· A friendly and socially-focused approach – you have strong interpersonal skills with the ability to interact and develop effective relationships with a wide range of people, you enjoy helping others.
· Well-organised, with a high level of attention to detail – you work well within established systems, produce high quality work and can manage multiple priorities simultaneously.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident MSOffice user.
· A persuasive and open communicator, you are inclusive in decision-making and are able to build and maintain strong working relationships with external organisations and networks.
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees, this includes.
• Flexible working hours to balance home and working life
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Company car for front line care posts
• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Robust training and development programmes to support your learning and growth
We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please visit our website via the link and apply online.
Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Are you an outstanding leader? The Francis Crick Institute are appointing to a new leadership role which will shape the Crick's future strategic approach to risk, internal audit and compliance and be responsible for working with leaders across the Institute to identify, record, assess, evaluate and manage the risks that may hinder the Crick from achieving its objectives.
A member of the Chief Finance Officer’s senior team, this critical role will support the Chief Finance Officer and General Counsel in ensuring that they are delivering against strategic priorities in relation to the below listed critical capabilities: -
- Corporate Risk Management
- Compliance (some activities such as Data Privacy & Due Diligence are delivered in other teams)
- Internal Audit (via outsourced provider)
- Insurance
The role will aim to consolidate and enhance a number of current activities across the institute under one banner, ensuring common practice, approach and application of the Board’s risk appetite. You will be responsible for developing and delivering an ongoing programme of continuous improvement and cultural change across the organisation, building resilience, and achieving a step change in performance through the embedding of a compliance life-cycle.
A champion and role model for this vision, and the values and behaviours that are important to the organisation, you will identify opportunities for improvement, and create sustainable and innovative solutions which ensure services are compliant, resilient, and fit for the future. There will be an expectation of delivering strong results, being able to work collaboratively and at pace, and ensuring that available resources are continuously focused on those activities which provide the greatest value and benefit to the Crick.
What We Are Looking For
- Degree-level education, with relevant qualifications in finance, risk management, or audit.
- Significant experience in a senior risk, audit or compliance role within a large, complex organisation.
- Strong communication skills, capable of influencing diverse stakeholders at all levels.
- Proven ability to drive strategic change, embed risk management cultures, and deliver impactful results.
- Experience managing teams, with the ability to grow and develop the function to support future objectives.
Why Join The Francis Crick Institute?
- Salary banding starting from £82,000. Please get in touch for full details.
- 28 days holiday each year, plus three additional days and bank holidays
- Defined contribution pension scheme, with the Crick contributing between 3 and 16% of salary
- Discounted annual gym membership
- Annual leave purchase
This is an exciting opportunity to make a lasting impact in a world-renowned research institute. If you are passionate about driving strategic risk management and compliance in a leading scientific environment, we would love to hear from you.
Ivy Rock Partners are working exclusively with The Francis Crick Institute in the recruitment of this role. For further information, please get in touch with Holly Arrowsmith at Ivy Rock Partners for a confidential conversation.
Key Responsibilities:
- Telephone & Online Support: Provide emotional support and advice to callers, ensuring all interactions are accurately recorded in electronic systems.
- Shift Supervision: Manage shift activities, allocate colleagues to appropriate tasks, and troubleshoot any issues to ensure service quality and efficiency.
- Team Support & Development: Provide guidance and debrief to team members during shifts, promote a positive working environment, and ensure compliance with operating procedures.
- Minimum Level 2 Certificate in Counselling, with a willingness to work towards a Level 3 Diploma in Counselling within the first 6 months of employment.
- Experience within the mental health industry in a voluntary or professional capacity is highly desirable.
- Experience in supervising or leading a team is highly advantageous.
Family Support Worker
£23,000 pa + benefits (including 25 days annual leave, company car and pension)
North East Care Team
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our North East Care Team.
Reporting to the Family Support Manager out of our North East Care team base and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand the processes of grief, loss and change - and how best to help others deal with its impact.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly.
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees, this includes.
· Flexible working hours to balance home and working life
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please visit our website via the link and apply online.
Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Accessing appropriate support at university will shape a student's experience and it is important that support is available for those who need it. We are pleased to be supporting a prestigious London University in their search for a temporary, full time (35 hours per week) Disability Advisor. The role is running until the 10 th of January 2025 and offers a hybrid working model, with 3 days per week based on-site and the remainder remote.
Key Responsibilities for this role include:
- Managing a large caseload, providing coordinated practical support and advice, assisting students with complex needs and co-occurring conditions, identifying appropriate and individualised support packages, including reasonable adjustments.
- Supporting with the day-to-day administration ensuring student support needs are met, including administrating the dyslexia screening to diagnoses process and processing Disabled Students' Allowance applications.
- Working with students daily to support them, and signposting/referring them to external services, where appropriate, to ensure access to relevant support.
- Maintaining accurate and up-to-date student records.
- Facilitating the provision of appropriate adaptations and support, including the coordination of non-medical support.
- Ensure student enquiries are responded to in a timely manner.
- Supporting the development and maintenance of efficient systems and procedures for students applying for specialist disability related funding.
- Identifying and reporting Safeguarding concerns to the Safeguarding Team in a timely manner.
- Reporting concerns of risk to self, where appropriate, to the Mental Health Advisory or Counselling Services.
- Actively participating in and contributing to the development and delivery of workshops, activities, resources and the Wellness Review.
To be considered for this position, you should possess:
- Previous experience in a similar role in higher education or professional disability advice environment.
- Experience handling, prioritising and problem solving a range of enquiries.
- Strong relationship-building skills, and confidence liaising and engaging with a variety of stakeholders, in a fast-paced environment.
- An empathetic understanding of the challenges faced by people with disabilities.
- A commitment to EDI practices.
- Demonstratable ability to manage and maintain professional boundaries.
- Ability to advocate for those with disabilities.
- Knowledge of safeguarding principles.
- Knowledge of GDPR and procedures related to data protection.
- Excellent organisational and IT skills, including usage of Microsoft Office packages.
If you are interested in this opportunity, please apply below, and submit your CV in Word format.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Position: Independent Sexual Violence Advisor (ISVA)
Hours: 5 days – Full time – 35 hours would consider 4 days -28 hours for the right person
Salary: From £21,998 (for 4 days/week) to £27,498 (for 5 days/week), raising to £22,798 to £28,498 on successful completion of training, probation and six-month review.
Location: Based in Guildford and covering Surrey
Accountable to: ISVA Team Leader
DBS check: Yes
Closing on: Friday 15th November at 12 noon.
This is a new opportunity to join our Independent Sexual Violence Advisor (ISVA) team.
We are committed to equal opportunities, and we warmly encourage applications from all sections of the community, all genders and particularly applicants from diverse groups.
RASASC is a registered charity which has been providing support to survivors of rape and sexual abuse of all genders (both recent and non-recent) and young people aged over 13, from across Surrey since 1992.
We provide an Independent Sexual Violence Advisor (ISVA) Service. ISVAs support survivors to help them overcome the abuse they have suffered and to rebuild their lives. This service also includes supporting the survivor to seek justice through the judicial system, should the survivor wish.
We also provide one-to-one counselling, group work, youth counselling and a family support programme, and a national Telephone Helpline.
Volunteers are an important part of the work we do. Volunteers staff our Helpline and many of our qualified counsellors work on a voluntary basis with survivors of rape and sexual abuse.
ISVA
ISVAs are survivor-focused advocates, who support survivors of recent and non-recent rape and sexual abuse to enable them to access the services they need in the aftermath of the abuse they have experienced. An ISVA provides individual support and this will vary from client to client.
This role is based at the RASASC Guildford office and will work across Surrey. The ISVA must have a full driving licence and use of a car that can be used for work purposes.
You will be part of a dedicated, experienced, and friendly team consisting of Eleven ISVAs. The ISVAs meet fortnightly for peer support and work collaboratively with each other to share knowledge. Each ISVA has a lead area of responsibility in addition to your caseload supporting a range of clients.
You will be provided with monthly clinical supervision and attend monthly one-to-one meetings with the ISVA team leader.
Job Description
- To support survivors of rape and sexual abuse.
- It is the responsibility of the ISVA to impartially advise the client on all options open to them, such as the Criminal Justice System, SARC, GUM clinic and other local services.
- The ISVAs are expected to balance a caseload that includes survivors progressing through the criminal justice process as well as survivors that have decided not to report, or who are no longer in the criminal justice process.
- The ISVA will be based at Guildford RASASC but will be expected to travel throughout Surrey.
- The ISVA is expected to carry out other duties from time to time which are broadly consistent with those in this document, as the job description cannot cover every issue which may arise within the post.
Key Tasks
· The ISVA will provide a survivor-focused, independent service, distinct from the role of a crisis worker or counsellor.
· Undertake risk assessment and support needs analysis with survivor and develop a support plan for the survivor.
· To provide advice and support across a wide range of issues, such as housing, health and education, that will help to support the survivor and ensure their ongoing safety in the aftermath of the abuse.
· Manage caseload and maintain necessary case files and records including monitoring information as required under funding conditions and by RASASC.
· To provide expert advice and support in relation to issues and the impact of rape and sexual abuse on this client group to other members of the ISVA team as well as the wider RASASC team.
The ISVA will be required to undertake accredited training specifically designed to support them in delivering this service. This training is delivered virtually and is over six modules. Each module is taught over two consecutive days to minimise the amount of time ISVAs are away.
Personal Specification
Experience:
Essential
- Excellent interpersonal skills and communication skills
- Excellent organisational skills and a proven ability to prioritise workload, including time management skills
- Experience of working with vulnerable people
- Knowledge and understanding of child and vulnerable adult protection procedures and information sharing protocols
- Handling confidential information
- Ability to work on your own and as part of a small team in a busy and challenging environment
- Full driving licence and car that can be utilised for work purposes.
Desirable
- Case Management skills – ability to accurately maintain records
- Crisis management skills – including risk management
- Knowledge and commitment to multi-agency partnership working.
- Experience of delivering presentation/training.
- Experience of working with survivors of rape and sexual abuse and an understanding of the variety of issues affecting survivors
In return, we can offer you 25 days’ annual leave, an additional day on or near your birthday, eight public holidays, additional long service leave of one day a year up to a week’s leave (pro rata) after probation is passed, contributory pension scheme, reimbursement of business travel expenses at 45p per mile and six free trauma related workshops a year.
Application
We are committed to equal opportunities, and we warmly encourage applications from all genders and sections of the community particularly applicants from diverse groups.
Interviews will be held in person on Friday 22nd November
Please go to our website for more information about the role and for details on how to apply.
The client requests no contact from agencies or media sales.
Job Title: Volunteer Support Officer
Location: London Area Sea Cadets HMS President 72 St Katherine's Way, London, E1W 1UQ
Salary: £25,750 per annum
Job type: Full time, Permanent - 35 hours per week
Closing Date: Monday 28th October 2024.
Are you passionate about supporting volunteers and looking for a new opportunity?
The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.
About the role:
We are currently looking for a Volunteer Support Officer with proven administrative and IT skills to join our busy Volunteer Support Department at London Area Sea Cadets.
This role involves acting as the first point of contact via email and phone for our volunteers providing warm and friendly assistance. This role provides vital support to volunteers within our enrolment process as well as administrative tasks that aid and celebrate our volunteers. Our successful candidate will be organised, a strong team player and have excellent verbal and written communication skills.
Responsibilities:
- Support the adult volunteer applications to join the Sea Cadets, ensuring that personnel records are updated accordingly on our database
- Review and approve applications for the Cadet Forces Medal
- Respond to all volunteer enquiries received by MSSC by email, post and phone
- Administer personnel forms associated with volunteer progression
Requirements:
- Computer literacy: strong knowledge of Microsoft Word, Excel, email, internet and experience of web-based information systems
- Experience of working in a customer focussed role, including handling a wide range of enquiries by phone and email, and handling challenging phone calls and emails
- Experience of using data protection procedures
Desirable:
- Experience of database inputting and records maintenance and management
- Experience of setting up and using Mail Merge to issue emails or letters
Benefits:
- 25 days annual leave per annum increasing with length of service
- Hybrid working for many roles
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information:
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a disclosure check.
Please click APPLY to be redirected to our website to complete your application.
Candidates with experience or relevant job titles of; Support Officer, Volunteer Support Coordinator, Volunteer Project Administrator, Volunteer Support, may also be considered for this role.
Family Support Coordinator
£22,000 pa + benefits (including company car, 25 days annual leave, and pension)
Greater Manchester and the surrounding areas
About the role:
We are looking to appoint a Family Support Coordinator to support our care teams in delivering a high-quality family support service in the region, working with families and professionals to ensure the families we support have access to the services they need.
Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for sourcing practical goods and services in the region, applying for grants and benefits, as well as working with other charities or community providers to obtain goods, equipment or funds for families that Rainbow Trust do not provide directly.
Having worked in a stressful or emotionally-demanding environment with an understanding of the complexities of working with children and families, you will have a genuine interest in building supportive relationships and strong networks with other organisation to provide meaningful assistance to the families we support.
What we’re looking for:
· Professional experience of working in an administrative or coordinator role - applications will be particularly welcome from those who have provided services in a health, social care, youth or education setting within a charity environment.
· A friendly and socially-focused approach – you have strong interpersonal skills with the ability to interact and develop effective relationships with a wide range of people, you enjoy helping others.
· Well-organised, with a high level of attention to detail – you work well within established systems, produce high quality work and can manage multiple priorities simultaneously.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident MSOffice user.
· A persuasive and open communicator, you are inclusive in decision-making and are able to build and maintain strong working relationships with external organisations and networks.
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees, this includes.
• Flexible working hours to balance home and working life
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Company car for front line care posts
• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Robust training and development programmes to support your learning and growth
We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
How to apply:
To apply please visit our website via the link and apply online.We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You have significant experience of individual client work with adults/young people in an addictions or social care setting. You also have knowledge of drugs, alcohol, and health-related issues, and the interventions that are effective in supporting behaviour change. All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as a Substance Misuse Team Leader.
Aquarius is a charity that helps people and communities overcome the harm caused by alcohol, drugs and gambling. Right now, we’re looking for someone like you to join our NGAGE Young People’s Service in Northampton. NGAGE is an early intervention drug and alcohol service for young people aged 10-18 and we provide information, education, advice, and support to young people concerning drug and alcohol use.
As Team Leader you will ensure good clinical practice and ensure the service operates within policy and statutory requirements. You will also provide induction, supervision, coaching and work and development reviews. In addition, you will:
- Deal with performance management issues
- Assist in the recruitment of team members and volunteers
- Develop and maintain effective liaison with commissioners and service providers
- Manage the budget for the service, ensuring appropriate recording and data reporting
- Actively promote Aquarius’ values and mission.
Ideally you have:
- A professional qualification in health/social care, youth and community work, (e.g. NVQ Level 4 or above, DipSW, Mental Health Nursing, Counselling, Addiction Studies).
- Proven experience of working in the substance misuse field and a commitment to complete further training as required
- Knowledge of drugs, alcohol and health-related issues, including interventions that are effective in supporting behaviour change
- Experience of staff supervision/management/training and demonstrable skills in partnership working (including voluntary and statutory services)
- A good understanding of safeguarding
- Good IT skills and a flexible can-do, person-centred approach.
In return, you can expect some great benefits, including 32 days' holiday, contributory pension scheme, employee assistance programme and childcare vouchers, plus exceptional professional development and training opportunities.
This permanent full-time role requires the post holder to work 37 hours per week.
We are committed to increasing our diversity and we welcome applications from those with lived experience.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
Aquarius was a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. On 1st June 2024 Richmond Fellowship merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius became a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind will be renamed to reflect the new organisation, of which Aquarius will remain a subsidiary.