Corporate Development Assistant Jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Fundraising Officer
£31,930 per year + 6% pension contribution
35 hours/week
LRMN is looking for a passionate fundraiser to join our team and work closely with our CEO to fulfil our fundraising strategy. Are you starting out in fundraising with a drive to develop and learn more? If you could help us communicate our values, purpose and impact to drive income generation we’d love to hear from you.
LRMN is a thriving organisation and one of the most established refugee and migrants’ organisations providing services in London but focusing on south and southeast London boroughs. Our services include provision of specialist legal advice and information on immigration, housing and welfare, therapeutic and practical support to women who survived trauma, helping our service users access employment, training and volunteering opportunities, prevention of mental health problems, and helping our clients integrate and engage in their community.
You will play a key role in identifying funding opportunities, developing new project ideas with colleagues, developing funding applications and building relationships with our funders and supporters.
LRMN is an equal opportunity employer and committed to safeguarding and fulfilling its duty of care to people working and volunteering in the organisation and to those we come into contact with. The successful candidate will be required to complete a Basic DBS check.
We work in a hybrid model. You would be expected to work two days from our office in Deptford.
For more information, please see our job pack. Please apply via CharityJob.
The client requests no contact from agencies or media sales.
Head of Fundraising
Hours: 35 hours a week. Flexible working considered.
Salary: £48,980 – £54,136
Contract: Permanent
Location: London (with hybrid working options)
More than one in four children are growing up in poverty in the UK. It doesn’t have to be this way. The new UK government has announced its plans to develop a strategy to tackle child poverty, something that Child Poverty Action Group has led the way in calling for.
This is an exciting opportunity for an experienced fundraising professional to play a pivotal role in delivering change for the 4.3 million children growing up in poverty. You will have a demonstrable track record in securing six figure and multi annual grants primarily from trusts, foundations and/or the National Lottery.
You will have the ability to work confidently as a creative and analytical problem solver, and a hands-on fundraiser. CPAG’s fundraised income has grown significantly, and the team raises nearly £3 million annually.
You will be responsible for managing all aspects of fundraising income generation, and leading and supporting a small fundraising team. You will be able to build and nurture relationships with funders, donors and other stakeholders, and have excellent communication skills.
We understand that many people, especially people who identify as women, people from ethnic minority backgrounds or from other underrepresented groups, only apply for jobs when they believe they match all the criteria. If you don’t meet all the criteria in the person specification and want to play a key role in helping to tackle UK child poverty, please consider applying.
We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.
For more information about this post and to apply download the Head of Fundraising job pack and application form.
If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process please contact us at the email address listed in the application pack.
Closing date for applications: 9am, Monday 18th November 2024
Interviews will be held in London on: Monday 25th and Wednesday 27th November 2024
Child Poverty Action Group works to prevent and end child poverty – for good.
The client requests no contact from agencies or media sales.
The Organisation
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.
Our Commercial Projects Team develop and support our long-term commercial income growth strategy, supporting the delivery of corporate objectives by growing commercial income generating activity. The team deliver improved value for money and the realisation of benefits from commercial contracts and tenders, as well as developing new commercial initiatives and business opportunities.
We are now looking for a Commercial Projects Officer to join us on a full-time, permanent basis.
The Benefits
- Salary of £32,666 - £39,187 per annum, depending on experience
- 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Hybrid/agile working options
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Offices in a beautiful location
This is a terrific opportunity for an enthusiastic and ambitious individual from a project delivery background to step into an engaging role with our historic organisation.
You’ll have the chance to work in the stunning Hyde Park, one of the most iconic and historically rich locations in London while directly contributing to the preservation and enhancement of some of the UK's most visited and cherished public spaces.
So, if you want to make a tangible difference while enjoying a fulfilling and rewarding career, we want to hear from you!
The Role
As our Commercial Projects Officer, you will provide administrative support to the Commercial Projects Team for commercial projects and income generation initiatives.
Acting as project administrator for commercial tenders and projects, you will attend and take minutes at meetings, produce presentations and updates, collate data and update and maintain project logs.
Within our busy Commercial Projects Team, you will undertake project planning activities, organise various work streams and complete admin to enable multiple projects to be progressed. You will support the drafting of tender and project documentation, business case development and the accurate production of a variety of reports to ensure successful project delivery.
Additionally, you will:
- Collate analytical and statistical information
- Support with day-to-day financial administration
- Undertake research and provide briefings on a range of subjects
About You
To be considered as our Commercial Projects Officer, you will need:
- A background in project delivery or support
- The ability to anticipate and adjust for issues, risks or changing requirements, keeping project delivery on track
- Exceptional planning and organising skills
- Good interpersonal skills
Other organisations may call this role Project Administrator, Project Co-ordinator, Project Assistant, PMO Assistant, PMO Administrator, Programme Administrator, or Project Assistant.
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.
So, if you are interested in this unique opportunity as a Commercial Projects Officer, please apply via the button shown. Successful candidates will be appointed on merit.
The client requests no contact from agencies or media sales.
We have an exciting new opportunity for a Head of Fundraising to join our Income Generation team. Primarily, this new role will have direct responsibility for growing and managing our Individual Giving income streams within the Fundraising team, but will also have managerial responsibility for the Corporate, Community & Events income streams. The role will provide leadership and support to motivate and inspire team members to drive income.
The role will also play a crucial part in contributing to the success of the wider organisation, representing fundraising at the Heads of Service meetings.
The ideal candidate will have experience working in fundraising in the charity/not for profit sector, managerial experience, a proven record of meeting and exceeding targets and KPI’s, and excellent communication skills.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ready to make a real difference? Join us as our new Fundraising Manager and be at the heart of Sufra’s mission to transform lives in Northwest London.
This isn’t just a job; it’s a call to action. You’ll have the freedom to shape our fundraising strategy, working hand-in-hand with our Director and Senior Leadership Team to make a tangible impact in our community.
• Salary: £36,000 - £42,000 per annum (dependent on experience, Full-Time Equivalent)
• Hours: Flexible arrangements from 20 hours per week (0.5 FTE) up to full-time considered. Hybrid working options available.
• Contract: Permanent
About Us
Sufra is an innovative charity in Northwest London that prevents hunger, fights poverty and builds community.
With the help of our volunteers and partners, we coordinate a network of food banks and community kitchens, as well as a social supermarket and café. These act as a gateway for guests to access more holistic support – including welfare advice, asylum support, volunteering opportunities and our award-winning community garden.
We aim to work with our guests to find solutions to their challenges together, whilst campaigning against the causes of hunger and poverty.
What You’ll Do
Strategy & Execution: Create and drive an innovative individual giving strategy that skyrockets our donor base and revenue.
Understanding Our Supporter Base: Dive into our CRM system (Beacon) to understand, profile, and engage with our supporters on a personal level.
Donor Stewardship: Cultivate and nurture relationships with individual donors, including high-net-worth individuals, ensuring they feel valued and connected to our cause.
Campaign Management: Lead dynamic direct marketing campaigns, digital appeals, and social media drives that captivate and convert.
Data, Budgeting & Reporting: Analyse fundraising performance like a pro, managing budgets and providing insightful reports.
Team Leadership: Inspire and guide a passionate team, fostering collaboration across departments to achieve our shared goals.
And More…
• Support our corporate fundraising, sponsorship, and volunteer strategies.
• Boost our PR efforts and build strong media relationships.
• Be the face of Sufra at external events and meetings.
• Work closely with the entire team, stepping in wherever needed to propel our charity forward.
Why You’ll Love Working with Us
Health and Wellbeing: Access to a 24/7 Employee Assistance Programme for confidential advice and counselling.
Learning and Development: Annual training budget, plus shadowing opportunities to grow your skills.
Annual Leave: Start with 25 days per year (pro rata) plus bank holidays, gaining an extra day for each year of service (up to 5 additional days).
Pay and Pension: Competitive salaries with regular reviews, plus eligibility for the Nest pension scheme with employer contributions.
Flexibility: Embrace hybrid and flexible working arrangements tailored to your needs.
If you’re an experienced fundraiser with a knack for storytelling and a heart for serving the community, we want to hear from you. Join us in driving positive change and making a real difference in Northwest London. Apply now and become a pivotal part of our mission.
We are looking for an enthusiastic HR and Office Administrator with great people skills to be a part of our core Head Office team.
The successful candidate will be willing to get involved in all aspects of our work and thrive in a role engaging with staff all over the country and supporting great internal communications.
Working closely with our CEO and Senior Management Team, a key part of the role is ensuring that we have effective organisational governance, contracting and HR systems in place. You will also support all aspects of HR, working with our HR Advisor to support recruitment processes, staff checks, induction, and development for our staff team.
The successful applicant will have excellent people skills, the ability to develop and maintain administrative organisational systems, and be happy getting involved in a range of different work. Experience of the charity sector, and experience of supporting HR, would be an asset but are not essential.
Working days are flexible but likely to require Wednesdays.
Head of Brain Injury Service
Lead a passionate team dedicated to transforming the lives of children and families affected by acquired brain injury. Join us as our Head of Brain Injury Service and make a lasting impact through our inclusive, compassionate and innovative support programme.
The Child Brain Injury Trust was originally set up by a group of medical professionals. The organisation has evolved over the years and is now the leading UK organisation supporting families and professionals affected by childhood acquired brain injury. Working in consultation and collaboration with families and professionals, the charity aims to ensure families can access the support they need, when they need it and to ensure they have the best possible chance of reaching their potential.
As Head of our Brain Injury Service, you will be joining the charity at an exciting time, as we have just launched our new five-year strategy – Elevating families, enriching futures. The strategy is our most exciting yet as we look to increase our reach and embed 4 key areas of support: early intervention (currently we work in major trauma centres and specialist hospitals across the UK), community inclusion, educational services and virtual support. Although our programme delivery model is not completely defined and embedded, we have a strong framework and a dedicated team who are eager and committed to our strategic goals. We are developing our service in line with the future needs of families and as such we are looking to appoint an individual who is passionate about childhood acquired brain injury, team development and leadership. By joining an inclusive, compassionate and forward-thinking team, you will be part of developing and growing our highly regarded charity.
The purpose of this role is to provide overall strategic input, direction, development and operational management for the national brain Injury support service. To lead our whole brain injury service team to achieve the five-year strategy.
As well as exceptional leadership and management skills, you will need to enjoy developing and maintaining relationships with a large range of key stakeholders from the clinical, legal and corporate sectors.
We are looking for a confident and experienced individual who has evidenced previous compassionate leadership experience which will be essential and your values will lead your success.
This is a varied and exciting leadership role for the right individual, where no two days are the same. If you are adaptable, solution focused and have excellent management and leadership skills then we are keen to hear from you. Thank you for your interest in this position.
£44,636 per annum
Full time, 35 hours per week
Permanent contract
London based contract with the option of hybrid working in the office and from home*
Exciting opportunity to join the Chartered Society of Physiotherapy’s (CSP) Innovations Team in support of our public-good mission. You will be an integral part of the CSPs transformative digital journey as our Business Architect, supporting the delivery of our digital transformation projects.
The Business Architect is a new role that sits within the Innovations team as part of the wider Corporate Services & Infrastructure directorate. Working closely with business, technical and project teams to focus on delivering our Digital Transformation projects, its primary purpose is to support the process to gather and document clear business/customer requirements for Digital Transformation projects.
This role will work closely with business teams to Identifying primary objectives, risks, issues, assumptions and dependencies that will allow decisions on suitability and feasibility to be taken.
You will lead the process to gather business/customer requirements and translate them into clear requirements documents for use by technical teams and suppliers as part of the agreed Operating Model.
You will act as custodian for the business requirements throughout the project lifecycle to ensure delivered solutions continue to adhere to the identified business requirements.
For an informal discussion with about the role, please contact Jonathan Scott-Bryan (Assistant Director) at Head Office.
Why work for the Chartered Society of Physiotherapy?
The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.
At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please visit the website for further information.
We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays, Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.
*The CSP operates a hybrid working model, allowing employees to work between their home and the office. While we do not stipulate the number of days in the office, employees can decide, through discussions with their line managers, how, when, and where they work best, balancing the needs of the CSP, the team, and themselves. Employees are still expected to attend the office for in-person meetings when required for their role and the organisation. Homeworking is subject to meeting homeworking assessment requirements, which include a minimum broadband speed of 18Mbps and a dedicated space to work from.
To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).
To apply for the role please click on the ‘Apply online’ tab below and complete the online application form. CVs will not be accepted.
Closing date: 10am, 6 November 2024.
Interview date: 21 November 2024.
If you require any adjustments during the application stage, please email the Human Resources team at Head Office.
The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. To view our equity, diversity and belonging strategy, please visit the website.
NO AGENCIES
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Pilgrims Hospices are looking to recruit an experienced Finance Manager to lead an existing finance function and support the Director of Finance.
The postholder will be required to lead a small team in meeting reporting deadlines for monthly management accounts and statutory requirements.
There will be a significant focus on developing and improving financial systems to maximise the effectiveness of financial processes throughout the organisation, and the successful applicant will be required to forge and maintain strong relationships with colleagues within the Finance department, local management teams and in the wider organisation.
The ideal candidate will be ACA/CIMA/ACCA qualified/part qualified.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced fundraiser and empathic leader, driven by strong positive values? Do you want to lead a dedicated team in making an impactful difference for children and young adults with life limiting conditions? If so, Naomi House & Jacksplace needs YOU!
For over 27 years, Naomi House & Jacksplace has been dedicated providing expert care for children and their families. As we look to the future, we are committed to evolving and innovating the way we engage with our supporters. That’s where you come in!
What We’re Looking For:
We are seeking an inspiring Head of Fundraising to guide our talented team of fundraisers. You’ll play a vital role in setting ambitious income targets and fostering long-lasting relationships with our valued donors. Your strong track record in fundraising and proven leadership skills will be crucial in achieving our mission.
Key Requirements:
We are looking for someone to work on a full time basis.
A valid driving license and access to a car are essential, as you'll support events beyond standard office hours.
If you’re ready to use your skills to make a significant impact in the lives of those in need, we’d love to hear from you! Apply now and help us continue providing crucial care and support to families for years to come. We will respond quickly to potential candidates.
Let’s make every moment count together!
Why join us?
Be at the forefront of a professional team driven by passion for our cause.
Lead innovative fundraising initiatives and ensure our operations align with our values.
Enjoy the challenge of a demanding role that brings immense satisfaction as you witness the direct impact of your efforts.
Benefits include a competitive salary, 28 days holiday, group pension scheme, life assurance and the opportunity to work in an organisation where every job matters!
Our Mission is to always provide outstanding care for children, young adults and families.
The client requests no contact from agencies or media sales.
Sightsavers is looking for an HR Administrator to join our busy HR Operations team
Salary: £23,000 - £25,000 depending upon experience
Location: UK remote - with monthly travel to Haywards Heath, West Sussex
Contract: 12-month fixed-term maternity cover contract
Hours: This is a full-time role with some flexibility around hours worked and lots of home working
We are looking for an HR Administrator to help us ensure that all administrative and transactional support is provided to the highest standard, to meet the operational needs of our global organisation.
The HR Administrator will be responsible for maintaining and updating data in the HR Information System and resolving service desk requests and enquiries from managers and employees. There is also the opportunity to assist on specific project work within the HR Operations Team relating to HR systems, legislative changes, processes and procedures.
Key duties will include:
- Inputting changes to employee records including new starters, leavers, absence, and contract extensions.
- Helping employees use HR systems, assisting with login, navigation and user queries.
- Support with the development of HR systems, assisting with testing and feedback as needed.
- Setting up new employees on our HR information system (HRIS)
- Offboarding tasks, including HRIS administration, paperwork and payroll notification.
- Drafting consultancy contracts
- Providing timely, first line support to employees and managers in response to queries and request submitted via the Service Desk, escalating as necessary
- Supporting ongoing team activities
This is an ideal opportunity to build on your existing HR Assistant experience within a fast-paced international organisation. To succeed in this role you will need:
- Proven experience in a HR Assistant or similar role (Essential)
- Ideally experience within a global or complex organisation
- Demonstrable planning and prioritising skills
- Experience working in a fast-paced environment, multi-tasking and delivering to deadlines
- Knowledge of HR systems and intermediate level knowledge of Microsoft systems such as Excel, Word and SharePoint
- Excellent communication skills
- Strong customer service skills
- Integrity and the ability to maintain confidentiality
- A commitment to equality of opportunity
For contractual reasons, the successful candidate MUST be based in the UK with ongoing Right to Work in the UK. Candidates are welcome to demonstrate their ability to match the person specification by expanding on how their experience, training and/or qualifications might have provided them with the knowledge or skills required for the role. Successful candidates will be appointed on merit. This is a varied role, please read the full job description for further details.
Benefits
Sightsavers offers some fantastic benefits. Our comprehensive benefits package includes generous annual leave allowance, pension, season ticket loan, cycle to work scheme, discounted gym memberships and wellness discounts. If you choose to work in or are visiting our collaborative, modern office space, you will find it an easy 20-minute train journey from Brighton or 45 minutes from London.
Next steps:
To apply for this exciting opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying. Please note that there will be an expectation that you can visit our modern and collaborative offices in Haywards Heath, West Sussex (RH16 3BW) on a monthly basis – probably a Tuesday.
Remote interviews will take place on Tuesday 20, Wednesday 21 and Thursday 22 November and the evaluation process may include a role-typical task. We would like the successful candidate to be available to start in January 2025.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Glaucoma UK is the charity for people with glaucoma. Our vision is to end preventable glaucoma sight loss.
We offer a wide range of free information and advice leaflets, a telephone helpline, digital support groups, an online patient forum, and volunteer Buddies who provide peer to peer support.
Our services are open to everyone, and thanks to the generosity of our supporters, they are free to all who need them. As well as supporting patients directly, we work closely with healthcare professionals to improve care and increase understanding of patients’ needs.
As the leader of a dedicated, qualified and experienced team, you will help to keep our communications strategy on track during the coming year by ensuring that the annual operating plan is delivered and that the desired impacts are achieved.
Position: Head of Communications (maternity cover)
Responsible to: Chief Executive Officer
Location: Flexible and hybrid working between home and our Head office in Ashford, Kent
Hours: 35 hours per week (full-time)
Salary: £43,945.00 per annum
Annual leave and benefits:
- 25 days holiday per annum, plus Bank Holidays
- Benenden Healthcare cover
- 24/7 Employee Assistance Programme
- Up to 5% contributory pension
- Enhanced maternity & paternity pay
- Funded support for learning and development
How to apply: Click the Quick Apply button below. You'll be asked to submit a CV and covering letter, and answer a few short screening questions about your relevant skills and motivation.
Interviews will take place on Friday 15 November 2024 at our Head office in Ashford, Kent.
Closing date: 9am on Monday 11 November 2024
What you'll be working on:
- Develop and maintain the annual operating plan for the charity's communications, marketing and public relations activity.
- Ensure that all press releases, articles and statements reflect the charity's brand values and core messages.
- Lead of the development and delivery of compelling awareness raising and public engagement campaigns, including World Glaucoma Week, Glaucoma Awareness Week, Ramadan, National Eye Health Week, etc.
- Commission and evaluate an annual Glaucoma Insights and Brand Awareness Survey.
- Set, manage and review the budget for communications, reporting on variances and taking corrective action where necessary.
This job is for you if.....
- you're qualified in communications, public relations, marketing, or a related field.
- you have proven experience in a senior communications role, preferably within a non-profit organisation.
- you have excellent line management skills, able to inspire and motivate staff to deliver organisational strategies through a supportive, collaborative and inclusive staff management approach.
- you have strong understanding of media relations and social media management.
- you have experience of managing finances, including monitoring monthly management accounts.
We will respond to all shortlisted candidates by 12 November 2024.
Please note that only applications including a covering letter which clearly details how you meet the requirements of the person specification, will be considered.
To download a job pack please visit Glaucoma UK's website.
Our vision is to end preventable glaucoma sight loss.
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
A fantastic opportunity to lead the development and delivery of our Service Pledge programme, working with healthcare professionals and patients to improve experience of care in breast cancer services. You’ll manage a small team based across the UK as well as working closely with colleagues in services and policy to ensure people with breast cancer receive the best possible standards of care across the UK.
About you
As a strong project manager, you’ll be experienced in patient involvement and service improvement with excellent interpersonal and organisational skills. You’ll be confident managing a team working in a hybrid environment, supporting them to deliver long-term projects within agreed timelines and budget.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role has a flexible location, with the successful candidate being primarily based in one of our 4 offices (Cardiff, Glasgow, London or Sheffield). Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions, please contact the Breast Cancer Now Recruitment Team.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date: 9am on Wednesday 6 November 2024
Interview date: Wednesday 13 and Thursday 14 Novemserber 2024 (interviews will take place virtually via MS Teams)
We are looking to recruit two Visitor Experience Supervisor's to join our team based at our London site. You will join us on a part time, annualised contract working 1250 hours per year and in return you will receive a competitive salary of £20,666.56 per annum.
The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future – using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.
We have two public sites (London and Midlands) and a stored collection (Stafford). Our trading company and active fundraising supplement Grant in Aid which comes through the Ministry of Defence.
The Royal Air Force Museum is a Carbon Literate organisation and as such promotes Carbon Literacy.
In the role of Visitor Experience Supervisor, you will be leading from the front to ensure every aspect of our visitor journey is enjoyable and safe. You will work with all departments to ensure the balance of visitor experience and collection protection is maintained. You will also manage the team to maximise their potential and engage with our customers.
The two positions will initially be allocated to support either events or compliance, to support the operational team and liaise with stakeholders as needed.
The position requires excellent communication skills with a positive and enthusiastic aptitude to deliver effective site operations and team leadership.
As a Visitor Experience Supervisor, you will have a variety of roles which will include:
- Actively engaging the front of house (FoH) team of Visitor Experience Assistants (VEA) and volunteers, and staff and volunteers from other departments, to provide an exceptional visitor experience, excelling in customer service and interaction, and assist the empowerment of others to deliver the same aims and objectives
- As nominated the post holder will lead on specific areas of the FoH team’s work, engaging with other teams as required. Supervise the front of house activities of VEAs and volunteers. Ensure the delivery of appropriate customer care and presentational standards in accordance with the expectations of the Museum.
- Being expected to manage/oversee the performance, development and welfare of a subset of VEAs and/or volunteers, and may themselves be required to undertake routine VEA duties when cover is required. manage, coach and support VEAs in the delivery of a first-class visitor experience
- Acting as the Site Coordinator in emergencies and the Duty Manager when required to do so
- Helping to ensure that all front of house staff are customer-focused, motivated and empowered
- Ensuring the support/ delivery of front of house sales and fundraising activities to maximise financial return and meet specified targets
- Ensuring that agreed safety, security and surveillance measures are being followed. Report all incidents and ‘near misses’ to the appropriate person
- Utilising available staff resources flexibly to meet the needs of the business. Ensure that appropriate front of house staff resources are available on the day to support corporate, public and formal events, and provide general logistical support
- Supporting and implementing museum initiatives re environmental sustainability
What we are looking for in our Visitor Experience Supervisor:
- Excellent communication skills (written and oral)
- Positive and enthusiastic
- Displays enthusiasm around activities, adopting a positive approach when interacting with others, and motivating team members
- Listens to, understands, respects and accepts different views, ideas and ways of working.
If you think you have what it takes and want to be part of this exciting journey, please visit the jobs page on our website for further information. Join us in delivering our purpose and achieving our vision, ensuring that the Royal Air Force’s story continues to enrich and inspire current and future generations. We would love to hear from you.
Closing date for applications: 20th October 2024
Interviews will take place on: 5th November 2024
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a enthusiastic and self-motivated Fundraiser with the ability to write compelling, high quality applications? Would you like to help give animals a better life?
We have an exciting opportunity for a motivated Trusts Fundraiser to contribute significantly to the development of income generation at Raystede. You will expand our existing programme of Trusts support by creating persuasive applications and undertaking effective research, with the aim of securing funding for a variety of core costs and capital projects.
This is an exciting role as you will help our Funders to engage deeply with our work, and the lives of the animals in our care, as you present tailored cases for support and gratifying evaluations.
An excellent storyteller with a keen eye for detail, you will be able to interpret financial data and funding criteria, as well as strategically plan for existing and future funding needs. You may have experience of Trusts in another fundraising role, or perhaps you’re also an animal-loving fundraiser, or someone who researches, complies and writes reports professionally.
You will also be responsible for setting up a stewardship plan for Trust Supporters and building and maintaining relationships over the phone, through written communications, and on-site or at events. You will be supported in delivering excellent stewardship.
Reporting to the Head of Fundraising, you will have autonomy to plan your time and manage and grow the Trusts & Foundations pipeline. You will be encouraged to take an innovative approach to stewardship and be supported to continue your professional development.
We would love to hear from you if you:
- Are organised and proactive with the ability to prioritise multiple projects strategically
- Have inspirational and concise report-writing skills
- Have strong research abilities and excellent record-keeping
- Can network and build relationships at a senior level, internally and externally
- Have good IT skills, including CRM databases and MS Office applications
- Want to make a real, tangible impact to the lives of animals
- Have the passion and drive to go the extra mile, keeping excellent donor care and animal welfare at the heart of everything you do
About Raystede Centre for Animal Welfare
Raystede is a charity that aims to give animals a better life through rehoming, rehabilitation and sanctuary, and give people the support and knowledge they need to treat animals with care and respect. Raystede is Sussex’s biggest animal welfare charity, with nearly 70 years’ experience of caring for and rehoming animals. Uniquely, we care for a huge range of animals - from dogs, cats and donkeys to rabbits, parrots and alpacas. Our experience, expertise and partnerships enable us to deliver an exceptional quality of care for the animals we help. Many of the animals have been neglected, abused or exploited. Raystede helps most of the animals find new homes but also provides life-long sanctuary for elderly horses and other animals that cannot be rehomed. Raystede provides love and safety to those animals that would have nowhere else to go.
The client requests no contact from agencies or media sales.