Cook Jobs in Birmingham, West Midlands
Summary
JOIN OUR TEAM AS A PEOPLE SYSTEM SUPPORT
ABOUT THE DEPARTMENT
The Data Services team is one team with four functions; Data & Analysis, Data Operations, Information Governance and Partners & Projects. Functional leaders work closely together to ensure a team approach is adopted, utilising skills from across the functions to solve problems and innovate together.
The Partners and Projects function will maintain the business planning for Data Services as a whole and is the gateway for new work. Working with the functional leaders the Partner and Projects function will make decisions on how best to resource projects by either using existing resources if capacity allows or signposting to external quality providers.
ABOUT THE ROLE
The People Systems Support Team requires a permanent member of staff to provide support to our People Systems including Oracle, CMS, Pathways and future planned systems as they come online. They will play an active role within a customer-focused support team and will forge working relationships with NCIs and the Diocese.
The support analyst will provide day-to-day operational and help desk support for People System activities. The support analyst will also support the Team Leader in developing relationships with internal teams and customers in setting processes and standards for the deployment, tracking/reporting, and maintenance of data and content within the people system. They will work with the wider Data Services team to troubleshoot and resolve operational issues that arise and work with Diocesan Operational Users and staff to maintain data accuracy and integrity.
Core Responsibilities
- Assist with wider Data Services team to troubleshoot and resolve operational issues that arise and work with Diocesan Operational Users and staff to maintain data accuracy and integrity.
- Assist the Team Leader in delivering training to enable users to develop skills in effectively using the People System, CMS and Pathways.
- Provide troubleshooting and support for issues and questions related to the people system, its users, and its content, escalating with managed service providers and developers, as appropriate.
- Delivery of virtual and in-person support and training to users, as well as raise & monitor Oracle Service Requests.
Key Role Requirements
- This a remote role and occasional visits to Church Housse is required for infrequent face-to-face meetings 1-2 days per month.
ABOUT YOU
The Church of England is for everyone and we want to reflect the diversity of the communities we serve across the whole country. Therefore, while of course, we welcome all applications from all interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups.
Please refer to the Job Description for more information about the role and person specification.
WHAT WE OFFER
Your Salary
- A salary of £38,918, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
Your Benefits:
- 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships
- Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abby with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
ABOUT THE NATIONAL CHURCH INSTITUTIONS
The National Church Institutions is a hybrid working organisation comprising a wide variety of teams, professions and functions that support the mission and ministries of the Church of England in its vision to be a church, centred on Jesus Christ, for the whole nation - a church that is simpler, humbler, bolder.
We Include. You Belong.
Our Belonging and Inclusion Strategy aims for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background.
Living out our values in all that we do, we:
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
We believe our commitment to belonging and inclusion fuels our progress and drives us forward. The NCIs are a safe, inclusive workplace for people of all backgrounds and walks of life. We welcome applications from people of all faiths and of no faith. We want to encourage applications from a diverse group of people who share our values. We welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
Vacancy Application Closing Date - 31 October 2024
Interviews will take place the week commencing 04 November 2024
To find out more about this role, please contact Jessica Cook, at for an informal chat.
Please note: You must have the right to work in the UK to be considered for the role.
Who are we?
The Duke of Edinburgh’s Award (DofE) is a world leading youth charity which gives young people the chance to develop skills for life and work.
We believe that anything is possible, and the possibilities are endless. The positive effects of the DofE are proven and far-reaching. Communities are enriched with passionate and driven volunteers, businesses benefit from work-ready, competent recruits and young people are given the confidence to shine.
What are we looking for?
We are looking for an enthusiastic, proactive, and effective team player to help us to give more young people from across Wales the chance to take part in the DofE, particularly those from diverse and marginalised backgrounds.
You will need to have good communication and interpersonal skills to engage with internal and external stakeholders and have the skills to inspire and influence them to enable young people to participate in DofE.
What is the role?
You will be working alongside a team of Operations Officers, supporting, inspiring and guiding DofE leaders to ensure a consistent and quality experience for the young people that they support. You’ll be managing a portfolio of existing partners in Anglesey, Conwy, Denbighshire ,Ceredigion, Flintshire, Gwynedd, Wrexham.
You will be home based, but there will be a mix of face to face and online interactions and, as the role has a wide geographical area you’ll need to be prepared to travel and stay overnight on occasions, sometimes weekends.
Whilst you won’t be working directly with young people, you will have the satisfaction of knowing that you are having a positive impact on their opportunities.
The DofE Award is a game-changer. We know that perseverance and passion for long-term goals is linked to success in education, life and work. Our structured programme of volunteering, physical and skills-based challenges inspire, guide and support young people to achieve.
What will you get in return?
The opportunity to work for a successful and dynamic charity that has the development of young people at its heart and the wellbeing and development of its people constantly in focus.
You will be joining a team of empowered colleagues working together.
We offer excellent staff benefits including a generous pension contribution, an employee assistance programme, healthcare cash plan and volunteer leave. Also, 25 days holiday, plus Bank Holidays and an additional 3 days paid leave between Christmas and the New Year. Buy additional annual leave, benefits discount website, death in service benefit 4 x salary, incapacity benefit, generous family leave and sick leave.
The DofE has been recognised by the Welsh Language Commissioner for our Welsh Language offer and applications from Welsh speaking candidates are actively encouraged. Non-Welsh speaking candidates will be expected to demonstrate their commitment to developing their Welsh language competence.
A full job description can be viewed below.
How to apply
If you feel excited by this role and believe you have the necessary skills and experience to become a valued team member, please go to our website and apply.
The deadline for applying for this role is: Midnight on the 20th of October 2024.
There will be two interviews for this role with successful applicants being invited to attend on the following dates:
First interview: Monday 28th October 2024 which will be held virtually over Teams
Second interview: Thursday 7th November 2024 which will be in person (location TBC)
If you would like to access the application form in a different format or if you would like any assistance that might help improve your experience while completing the application, please contact us.
The DofE are committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to undergo an Enhanced Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check.
The client requests no contact from agencies or media sales.