Contract Manager Jobs in Battersea, Greater London

Samaritans is looking for a driven and user-focused Website Manager to join our talented Digital Engagement team, for 12 months covering maternity leave. You will play a critical role in developing and optimising the content and functionality of our website to deliver impactful online services and information to our supporters, volunteers, and those in need of emotional support. 

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You will lead a small team and work collaboratively with colleagues and our external development partner to deliver products and campaigns that grow our reach and maximise conversions.

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You’re a proactive and experienced digital specialist with a passion for using your skills to make a real impact in people’s lives.

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• £40,500 – £42,000 per annum

• 12 months fixed term contract, covering maternity leave 

• Permanent, full-time role (35 hours per week)

• We are passionate about flexible working, talk to us about your preferences

• Hybrid working: Linked to Ewell, Surrey office.  A blend of working from home, the Ewell office and other locations for team meetings. 

• In-person working: Meeting in person is something we value. Mandated in-person meetings will be in place from Jan ’25. This includes regular meetings with line managers, team and directorate meetings, new starter inductions and time spent with colleagues in other teams. This is around 2 days per month and further information can be found on our careers website.   

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Key Responsibilities

• Lead the Web team

• Manage and improve content and functionality for Samaritans’ websites

• Manage major projects

• Manage third-party suppliers, platforms and tools

• Increase our digital reach

• Grow digital maturity

• Analytics and reporting

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Your skills and experience

• Strong understanding of digital marketing techniques, processes and best practice.

• Expertise managing a digital content production workflow. 

• Experience managing web development processes, with experience of working in an Agile environment.

• Detailed experience working with and developing a CMS. Wagtail experience desirable but not essential.

• Experience of managing a high performing team.

• Demonstrable track record of successfully using data-led insights to support continuous improvement in a digital context. 

• Knowledge of the digital sector: key trends, technology, ideas.

• Understanding of user experience principles and skilled at interpreting user behaviour.

• Knowledge of relevant legislation, regulations and standards and how they apply to monitoring digital performance.

What’s in it for you – our benefits​

So, you want to work for us? Good choice. We like it here too. We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities. 

Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks.

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Hybrid and flexible working: We are a flexible organisation, and we embrace hybrid working – a mix of connecting in person and remotely. We’re aware that the world is changing, and we all want and need different things from our work and home lives. So, if you need to walk the dog, go to the gym, or have commitments outside of work, we’re open to talking through flexible working options that work for you and us. 

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Being Inclusive: We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans. 

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Application 

If this sounds like the opportunity for you, please apply.

You’ll be asked to upload your CV and cover letter. Applications close Sunday 20th October. Video interviews likely to be held in the week commencing 28 October.​

If you're ready to lead impactful change and contribute to our mission that fewer people die by suicide, apply today.

We are seeking an experienced Business Manager to lead the efficient and effective management of the PSHE Association’s business and services, including oversight of the business pipeline and financial functions.

The PSHE Association is the national body for PSHE (personal, social, health and economic) education – the school curriculum subject that supports children and young people's mental and physical health, relationships, safety, economic wellbeing and careers.

A charity and membership organisation, the Association supports a national network of over 50,000 teachers and schools with resources, training, guidance and advice. We work nationally to raise PSHE education standards for all children including in partnership with a range of leading charities, government bodies, corporates and other partners. This is an exciting time for us as we are expanding our services to meet growing demand.

Working in close collaboration with our two Directorates, this role will require the post-holder to lead on and manage new bids, tenders and proposals, and to support the ongoing project management of successful contracts and grants. The Business Manager will also play a key role in supporting the Training and Events Team and Subject Specialist team in developing a new on-demand training offer via our Learning Management System (LMS).

The post is offered on a full time (32 hours per week), permanent basis with a six-month probationary period. The PSHE Association is a shorter working week employer meaning that employees work a nine-day fortnight with every second Friday off.  

Purpose

• To lead the efficient and effective running of the PSHE Association’s business and workstreams, including leading and supporting the Directorates in the delivery of our services
• To oversee the pipeline and financial functions, working closely with our accountants and office manager
• To lead the development of submissions for bids/tenders and proposals for clients, and provide project management support for roll-out and delivery of successful bids
• To work with the senior leadership team to develop new services in priority growth areas, undertake market research, and support implementation of new services
• To oversee the operations of our training and events offer, including leading and supporting the operations team to fulfil its duties in these areas and ensure successful integration of any new or improved systems and processes
• To implement and maintain systems and processes that optimise efficiency across the organisation
• To work with the senior leadership team on ensuring a strategic approach to business and operations that optimises our ability to serve and grow our membership and member services

Required experience

We expect applicants to demonstrate relevant experience in the following areas:

• Business management or a similar role in a charity, membership body, or a relevant sector (e.g. education, health, services for children and young people)
• Managing budgets, business pipelines, performance measures, and financial reporting on income and expenditure
• Drafting bids, tenders or funding applications
• Managing contracts and/or grants from drafting through to ongoing project management, completion and evaluation
• Project management
• Line management

Please visit the PSHE Association website for a full job description and personal specification

Prospectus is excited to be working exclusively with the charity Inspire to help them recruit a Partnerships Manager. Inspire, based in East London, inspires children and young people across London and beyond, using data to understand the barriers they face, connecting them with a range of employers and opportunities to open doors to their success.

A key role within the charity, the Partnerships Manager is an exciting opportunity to work alongside the Director of Business Development and Partnerships to help form strategy and raise funds from a range of income sources such as: corporate partnerships, trusts and foundations and community fundraising.

The successful applicant will have experience in successfully securing, managing and developing partnerships via different avenues, from initial prospect research through to contracting and ongoing management. If you are self-motivated, enthusiastic and confident with a passion for the cause then this could be the role for you!

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ariha Semontee at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.      
     
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

KEY WORKING RELATIONSHIPS

·Chief Operating Officer

·Head of Partnerships

·Community Fundraising Manager

·Partnerships Marketing Lead

·Trusts and Foundations Manager

 ·Nation Directors

About you

Are you an energetic multi-tasker with the passion, skills and experience to make an immediate impact on our corporate partnerships? Are you a self-starter and team player, accustomed to rolling your sleeves up to get the job done? Are you looking for a role to stretch you and are keen to take on a more strategic and project management role?

Purpose of the role

The Corporate Partnerships Manager will play a vital role in developing Adoption UK’s new corporate income strategy. The right candidate will have a proven track record of developing new partnerships and stewarding accounts to maximum potential. Going above and beyond to ensure that our corporate partners feel valued and connected to our cause, you'll use your creativity and networking skills to identify future growth opportunities that match the mission and priorities of Adoption UK.

The successful post-holder will manage the entire partnership life-cycle from contract and grant acceptance to delivery, ensuring that KPIs are met, income is accurately recorded, and that all activities comply with the Fundraising Regulator guidelines, GDPR, VAT and other legal requirements.

Must haves:

·A proven track record in securing income from the corporate sector.

·Solid account management experience ideally a corporate partnerships environment.

·Ability to think creatively and problem solve autonomously and the awareness and understanding to successfully collaborate with colleagues.

·Excellent communication skills - both written and oral - you'll need to have the social skills and presence to communicate to a variety of audiences, including at Senior Leadership level.

·Great presentation skills.

·Excellent negotiation skills with a proven ability to establish long-term working relationships.

·Experience and ability to lead projects and manage project groups. Proven creatively in developing ideas to present to companies in support of a fundraising idea.

·Ability to spot opportunities, identify partners' needs and drivers and match these with the priorities of Adoption UK

·The passion and ability to be effective in presenting Adoption UK’s mission to support care experienced people and families.

Main duties & Responsibilities

Securing New Corporate Partnership Business

·To support in the creation of a new corporate fundraising strategy and subsequently implement this

·Develop resources, pitch decks and communications to attract new partnerships

·Identify, research and approach a pipeline of potential corporate partners, including those with existing links to employees, volunteers, trustees and members.

·Confidently pitch and write proposals to potential corporate partners, tailoring style and approach according to their Environmental, Social and Governance (ESG) priorities

·Research and attend networking events and activities to support new income opportunities

Corporate Partnership Account Management

·Account-manage a portfolio of corporate partnerships, e.g. charity of the year, company sponsorship, staff fundraising, etc, ensuring mutually agreed partnership journeys are clearly planned and well executed

·Provide excellent stewardship of all current relationships including marketing and fundraising initiatives throughout the year

·Work closely with the Marketing lead to create innovative marketing plans for corporate partners to demonstrate Return on Investment

·Produce reports and presentations including activities and reach to convey the impact of partnerships

 Working with the wider team to deliver income targets

·Work closely and collaboratively with the wider Income Generation and Support teams to deliver professional and on brand communications to partners

·Share expertise and knowledge with wider team and colleagues in different nations to support wider UK corporate fundraising asks

·Keep abreast of the work of the wider organisation

·Help organise events when required

·Contribute to general tasks when required

We are recruiting for a Deputy Service Manager to join our team in Southwark; the scope on this job involves….

Job Title: Deputy Service Manager

Location: Southwark
Salary: £37,635 per annum
Contract type: Full-time, Permanent

Hours: 37.5

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as a Deputy Service Manager to support women and children who are impacted by domestic violence. In this role you will provide line management and support to staff who work with and help women and their children who are experiencing violence and men who experience violence in their relationships. This will include providing supervision on complex casework issues such as child protection, overseeing operational emergencies and ensuring high standards of casework.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

As part of this role, you will be required to participate in an out-of-hours on call rota. 

Closing date: 9am on 21 October 2024

Interview dates: 29 and 30 October 2024

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Action for Conservation is a grassroots charity using pioneering approaches to inspire and empower young people from diverse backgrounds, between the ages of 12 and 24, to become the next generation of environmental leaders. We're looking to appoint a Senior Programmes Manager - North West (Maternity cover) to help us shape and manage our programmes for young people nationally and lead our work in the North West.
 

Key terms

Start date: as soon as possible
Starting salary: £36,749.45 - £40,773.98 depending on location and experience
Contract: Fixed-term for 12 months, with possibility to extend this if needed
Hours: Full-time, 35 hours per week
Evening and weekend work: Regular evening and weekend work, including residential work, will be required. Time off in lieu (TOIL) can be taken for overtime worked.  
Location: Remote or Manchester/London/Bristol (hybrid) - to be agreed with the successful candidate 
Travel: Regular travel to Manchester and the North West of England will be required where this is not the jobholder’s usual place of work, as well as occasional national travel for meetings

About the role

This opportunity comes at a unique and exciting time in the evolution of our charity, as we look at how we continue to grow our work sustainably and deepen the connections between our youth and land-based work streams.

As Senior Programme Manager, you will have the opportunity to shape our work nationally as well as lead our programmes in the North West of England, enabling us to grow our reach, deepen our impact and ultimately deliver our mission. Your work will ensure that across our programmes we offer young people meaningful and impactful opportunities to take action for people and the planet and have a voice in shaping the future of our landscapes. 

You will work closely with and report to the Head of Impact and Programme Operations. You will also line manage the other regional Programme Managers and a team of two Programme Coordinators in the North West, and will collaborate with the Land-Based Projects and Policy Lead and the Land-based Project Coordinator at the intersection of our youth programmes and land-based work.

With support from your manager and in consultation with the other regional Programme Managers, you will translate our annual programme strategy into a robust cross-regional implementation plan covering both programme design and operations and make tangible improvements to enhance efficiency and impact across our regions. You will also be responsible for ensuring that our programmes are delivered as planned, to a high standard in line with best practice and cohesively across regions, and that regional objectives and targets in the North West are achieved.

The ideal candidate will be a highly capable and experienced project/programmes manager and team leader with a proven track record of motivating and supporting others to achieve the best possible outcomes for your team and your programmes. 

Key responsibilities

• Lead Action for Conservation’s work in the North West, ensuring that regional targets and objectives are achieved and supporting the expansion of our programmes and projects in line with our organisational strategy.

• Support the cross-regional planning and management of our programmes to ensure that programmes are delivered on time and to budget, to a high standard and cohesively across regions. 

• Line manage the other regional Programme Manager and the North West Programme Coordinators, providing leadership, guidance and support as needed.

For a full job description and person specification please see the Recruitment Pack.

Why work with us?

You’ll be joining a young, mission-driven team who truly love what they do. Working with young people is always rewarding, sometimes challenging and never boring, and you’ll get to experience first-hand the positive impact that your work has. We work hard whilst maintaining a positive work-life balance and spend lots of time outdoors. In 2023, we were recognised by Escape the City as one of the top progressive places to work from over 13,000 nominations, after a rigorous assessment across six criteria, including Mission, Impact, People, Planet and Innovation.

Some of the benefits of working at Action for Conservation include:

• 25 days of annual leave plus public holidays, plus one additional day for each year served up to a maximum of 30 days
• Up to 5 days of professional development leave and up to 4 paid volunteer days each year
• A workplace pension with 3% employer contributions
• Access to flexible working to help you maintain a healthy work-life balance
• Regular team and organisational away days in the great outdoors
• Joining a growing organisation with the possibility to progress within the team as opportunities arise
• A robust training package and a bespoke development plan to support your progression and career aims  
• Opportunities to share your voice and shape the direction of our work, ensuring that our content is relevant and reflective of your interests and the issues facing your community
• Seeing the impact of what you do, as you transform young people's lives

Our commitment to diversity

Diversity is one of our core values as an organisation and we are committed to creating an inclusive working environment where diversity is valued and there is equality of opportunity. We also recognise that the climate and ecological crisis disproportionately impacts minority and/or marginalised communities – yet these voices are largely underrepresented in the sector. Currently, the environmental sector is the second least diverse in the UK, with just 4.8% of employees from ethnic minority backgrounds. If the environmental movement is to succeed in creating a greener future that supports society as a whole, we need diverse voices at the heart of our programmes. We therefore encourage people from demographics that are currently underrepresented in the environmental movement to apply. 

Guaranteed interview scheme

We particularly encourage applications from people from ethnic minority backgrounds or living with a disability or long-term health conditions. We will offer an interview to any candidates from ethnic minority backgrounds or living with a disability who opt into our Guaranteed Interview Scheme when applying and who meet the essential criteria for this role.

How to apply

The deadline for applications is Sunday 27 October 2024 at midnight. Please click on 'Apply' to complete the online application form.

First interviews will be held remotely in the week commencing 04 November. Second interviews will be held in the week commencing 11 November.

If you would like further information, support with access requirements, such as an adjustment to the application or interview process, or an informal chat, please contact us by email.

The Organisation

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.

We are now looking for an Estates Manager to join us on a full-time, permanent basis.

The Benefits

• Salary of £41,551 to £45,000  per annum, depending on experience
• 26 days' annual leave (pro rata) plus public holidays, increasing to 29 days after 3 years’ service
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Hybrid/agile working options
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme
• Offices in a beautiful location

This is a fantastic opportunity for an asset or estate management professional to join our respected organisation and manage one of the country’s most unique mixed asset portfolios.

You’ll have the chance to enhance your experience and broaden your professional skills whilst playing an integral part in ensuring green spaces across London remain accessible, beautiful and well-maintained for future generations.

So, if you’re ready to step into a terrific role, preserving some of London’s most historic and iconic green spaces, then apply today!

The Role

As an Estates Manager, you will deliver an effective estate management function across the expansive and diverse Royal Parks Estate.

Your responsibilities will span the management of property-related matters, including non-residential assets and the negotiation of property contracts, ensuring that we maximise value from our property portfolio.

A central part of your role will be the negotiation and management of leases, occupation licences, rent and licence fee reviews, as well as ensuring compliance and monitoring of existing agreements.

You will also manage utility access across the estate, ensuring that we receive the best value while co-ordinating with Park Managers to minimise disruption during major events or ceremonies.

Additionally, you will:

• Oversee the property management database together with other Estate Managers
• Lead on commercial property matters within the parks with the assistance of the wider team
• Provide financial support through budgeting and forecasting
• Contribute to the Estates business plan, licensing policies and risk management
• Oversee the regularisation of Longford River freebord usage
• Assist with projects

About You

To be considered as an Estates Manager, you will need:

• General practice asset and/or estate management experience
• Experience working for an estate of similar size and complexity to the Royal Parks
• Experience using property management databases
• The ability to read drawings/maps (notably plans, sections and elevations)
• Excellent report writing, mathematical and analytical skills
• A degree level education or equivalent through relevant training or experience

Other organisations may call this role Land Manager, Asset Manager, Estate Manager, Land Management Manager, Facilities Manager, Estates Surveyor, Surveyor, or Chartered Surveyor.

We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.

So, if you are interested in this unique opportunity as an Estates Manager, please apply via the button shown. Successful candidates will be appointed on merit.

Please note that depending on the volume of applications received, we may close this vacancy earlier than the advertised closing date.

The Job (in a Nutshell)

We are looking for someone to build and maintain partnerships with schools, colleges, and youth organisations. Your goal will be to offer these groups exciting outdoor learning residentials that inspire young people.

Your role involves managing a list of current customers, ensuring they keep coming back, and finding new business opportunities. You’ll be part of the Education team, working to meet performance goals and enhance customer experiences. Building strong, positive relationships with customers is key to ensuring their ongoing commitment to our programs.

Who We’re Looking For

You are a results-driven team player with a solid understanding of the education sector. Ideally, you have at least one year of experience in sales, such as an account manager or a similar role.

You are passionate about outdoor learning and share our values and ways of working.

Your Experience

• Communication Skills: You can communicate effectively and build strong relationships with both internal and external professionals.
• Organisation: You are highly organised, pay attention to detail, and maintain high standards of communication, both on the phone and in writing.
• Negotiation: You have good negotiation skills.
• Independence: You can work independently and take initiative.
• Technical Skills: You are confident using Microsoft systems.
• Presentation and Social Media: You have strong presentation skills and are adept at using social media, especially LinkedIn, for client engagement.

Areas of Responsibility

• Revenue and KPIs: Meet revenue targets and other key performance indicators for the education team, ensuring both individual and team goals are achieved.
• Customer Understanding: Develop a deep understanding of customer needs through effective questioning and research.
• Collaboration: Work with other teams to ensure the best fit for customer programs.
• Sales Proposals: Create compelling sales proposals to win new business.
• Customer Records: Maintain customer records using our Microsoft Dynamics CRM system.
• Relationship Management: Use sales techniques and relationship management skills to overcome challenges and retain business.
• Charitable Funding: Promote and allocate charitable funding to customers based on need.
• Liaison: Work with all areas of the organisation to maximise opportunities.
• Market Knowledge: Develop an in-depth knowledge of customers, the region, the education market, and sales techniques to drive success in your role.

Other

• Some evening, weekend, and overnight work will be required, including attending taster sessions, client visits, and centre visits.
• You’ll also need an enhanced DBS check.
• This role is perfect for someone who loves working with people, has a passion for outdoor education, and is driven to achieve results. If this sounds like you, we’d love to hear from you!

Salary and benefits

• Salary £26,000 - £30,000 per year + Bonus. Starting salary is dependent on experience

Benefits:

• Annual Leave of 24 days, plus bank holidays.  Annual leave increases by 1 day per year to a maximum of 30 days, plus bank holidays.
• Life Assurance: 3 x salary, covered from start date; includes Employee Assistance Helpline.
• 8 weeks’ sick pay at full salary in any 12 months. 
• Long-term Disability Insurance: 2/3 salary less state incapacity benefit after 6 months’ absence for up to 5 years, covered from start date
• Employee assistance programme Unum: In the form of an app, with easy access to medical and mental health support. Ranging from instant GPs appointments to physio or counselling services.
• Personal Accident Insurance while at work or commuting.
• Health Cash Plan with Medicash: a taxable benefit
• Pension Scheme (currently Standard Life): Auto-enrolment of all staff after 3 months service
• Berghaus uniform items provided and the opportunity to purchase Berghaus products at discount
• Staff bursaries:  discounted course fees for family members

Plus!

• Personal Adventures – Outward Bound has a positive attitude to extended/unpaid leave (forward planning is required)

 Hours of work

• You’ll work an average of 37.5 hours per week.

Settling in period

There is a 3-month settling in period from contract start date.

How to apply  

If you are interested, please drop an email with an up-to-date CV and covering letter of no more than 500 words to Sarah Shutt. Speciying if you are interested in a permenant position or a 12 month contract.

The closing date is 8th November 2024. Interviews will take place on 18th November 2024

at Head Office in Hackthorpe, nr Penrith on (or via TEAMS / Zoom if appropriate).

Operations Manager

We have an exciting opportunity for an Operations Manager to join the team in this part-time, remote working role.

Position: Operations Manager

Location: Remote (travel to Edinburgh is required, up to 4 times per year)

Hours: Part time, 25-30 hours per week

Salary: £34,000 pro-rata

Contract: Fixed Term Contract - 18 Months

Closing Date: 5pm on Friday 8th November

Interviews: 18-19 November

The Role

The purpose of this role will be to manage and deliver administration services associated with operational areas including Technology and Data, Human Resources, Health and Safety, and Facilities. You will be responsible for supporting or leading business improvements to policies, processes and ways of working within these areas to ensure a more efficient and effective business as usual approach moving forwards.

Why join the team?

You will be offered on the job training and support for your development alongside other fantastic benefits:

• Opportunity to work your hours flexibly
• 35 days annual leave per year (pro rata) including the opportunity to take most bank holidays when you choose
• Employer pension contribution of up to 6%
• Employee assistance programme
• Enhanced Maternity Pay
• Budget for personal development and training
• Positive organisation culture with a firm understanding of supporting remote (hybrid) teams
• Opportunity to help share live music with people who may not otherwise get to experience it. 

About You

With project management and change management knowledge and skills to support you in this role, you will have experience of:

• Coordinating and delivering administration services.
• Business improvement projects and reviews.
• Working with different stakeholders to explore policies, processes and ways of working.

This is a remote working role but you will be required to travel to the Edinburgh offices up to 4 times per year.

When applying for this role you will be asked to submit a CV and Covering letter of no more than 2 sides of A4.

About the Organisation

The charity seeks to give joy through live music through the provision of live music sessions for people receiving care or treatment in healthcare settings across the UK, including those who are vulnerable, the elderly, those with dementia and in critical care.

Live music concerts are presented by individual or small groups of skilled musicians who have been carefully selected through a process of audition. Sessions are tailored to the both the setting and the audience to ensure that they can reach and connect people, encourage communication and meaningful interactions and evoke emotions and memories to make people feel good one tune at a time.

The successful applicant will require a DBS (Disclosure and Barring Service) or equivalent check.

The charity is committed to becoming an organisation that reflects society and promotes diversity and inclusion, and would particularly welcome applications from people who are currently under-represented, including disabled people and those from Black, Asian and other minority ethnic communities.

You may have experience in areas such as Operations, Operations Manager, Operations Lead, Operations Supervisor, Operations Team Leader, Finance and Operations, Operations Support.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About Brightside

Brightside is on a mission to help young people make confident and informed decisions about their future. For over 20 years, we’ve used technology to connect young people facing barriers with inspiring mentors. We deliver online mentoring programmes in collaboration with schools, universities, businesses and charities to provide young people with access to networks, online career information and high-quality mentoring. Read our latest impact report here.

Role overview

The Data and Insight Manager will be responsible for monitoring and evaluating quality and impact across our mentoring programmes. The postholder will work closely with our Programme Managers to build evaluation frameworks that reflect our partners’ objectives and support the delivery team to plan projects that deliver on the partners’ target outcomes. The postholder will lead on analysing end of project survey data, drawing insights and recommendations and using these to write and deliver end of project evaluation reports. The Data and Insight Manager will monitor impact and outcomes across our portfolio and support our Senior Leadership Team to understand the impact our projects are having across our mentoring portfolio.  This is a varied role, suited to candidates interested in using data and insights to improve processes and articulate impact to a wide range of audiences.

Responsible for

• Creating evaluation frameworks for our projects based on logic modules, ensuring our mentoring delivery is outcomes-driven
• Collaborating with the programme delivery team to ensure partner aims are embedded in evaluation frameworks alongside our organisational Theory of Change
• Creating and maintaining Power BI dashboards to oversee end of programme and termly impact data
• Sharing start of programme data with the delivery team to encourage in-project changes based on findings
• Analysing quantitative and qualitative data to use in evaluation reports and to support wider organisational activity
• Writing end-of-project evaluation reports, using data to make recommendations
• Overseeing the efficiency and accuracy of our data collection tools
• Proofing and testing evaluation surveys to ensure accuracy of questions and survey logic
• Reviewing and improving our evaluation planning and reporting templates as appropriate (including focus group templates and documentation)
• Delivering focus groups and/or interviews as required by project evaluations or wider organisational impact reporting
• Termly data analysis of outcomes across our portfolio to track impact progress
• Working with the fundraising team, using our data and case studies to bring our impact to life
• Using our significant qualitative and quantitative data to explore hypotheses
• Identifying patterns or results that help us to understand our impact and key drivers to ensure a high-quality experience for our mentees and mentors

Accountable for

• Evaluation processes – embedding systems to collect essential information and context from the programmes team for writing evaluation reports
• Embedding learning – ensuring that there are systems in place for project learning to be captured in future project plans
• Accurate data collection – ensuring that all surveys are set-up correctly and that data is gathered accurately

Team working

• You will be line managed by the Senior Programme Manager
• You will work closely with the programmes team to gather partner aims and objectives to support evaluation frameworks and reports
• You will work closely with the fundraising team to support their work in communicating our impact

Essential criteria

To be successful in this role, you should:

• Be strongly aligned with our mission
• Embrace Brightside’s values and contribute to a positive staff culture
• Understand the challenges faced by young people in education and careers
• Significant experience in evaluation methodologies, such as logic models and Theory of Change
• Significant experience in creating and using Power BI dashboards (or similar systems) to analyse data
• Demonstrate a strong track record in data analysis
• Significant experience in evaluating a project or process from start to finish
• Be comfortable working with stakeholders from non-analytical backgrounds
• Strong writing and editing skills with attention to detail
• Have experience of monitoring impact and project outcomes across several projects
• Demonstrate a strong track record of translating complex findings into accessible reports and presentations for a wide range of audiences
• Be solutions-focused with the ability to work through challenges with others
• Be able to use creativity to find stories in project data
• Have excellent organisation and prioritisation skills
• Be able to manage competing deadlines

Desirable criteria

We are especially interested in candidates who:

• Have experience using Salesforce or other CRM software
• Have experience of using project management software such as Monday .com for tracking deliverables
• Knowledge and understanding of social mobility and/or the fair access sector
• Experience of integrating youth voice into evaluation methodologies
• Have experience in facilitating focus groups and interviews

A DBS check at the enhanced level will be required for successful applicants

Your development

You will be supported and challenged in this role. All staff can get involved in activities across the organisation. We are committed to the learning and development of staff. Your line manager will work with you to create a personal development plan to support your growth and career progression.

We’re committed to promoting a diverse and inclusive community where everyone can be themselves and succeed in the workplace and beyond. Our culture is inclusive and supportive to staff from all backgrounds, and we provide flexible policies to cater for the differing needs of all staff.

Salary and benefits

Salary: £30,400-£35,900

Contract: Fixed-term (ending 31 December 2025)

Hours of work: 37.5 hours a week (full-time)

Holiday allowance: 25 days

Other benefits include:

• Three days additional leave between Christmas and New Year
• Three days of volunteering leave
• Tenancy deposit loan scheme
• Up to one month ‘work from anywhere’ policy
• Employer pension contributions
• Flexible working hours
• Regular staff socials
• Option to buy up to five additional days of annual leave

Application instructions

• Submit an answer via CharityJob to the following question: ‘Can you give an example of how you've used data to drive decision-making in a previous role?’ 
• Submit a one-page cover letter, outlining how you meet the role’s essential criteria
• Submit your CV

Applications must be submitted by 8am on Monday 28 October

Applications without a cover letter will not be considered

Successful applicants will be invited to interviews from the week commencing 4 November.

A second interview for successful candidates will involve a task and/or presentation.

Brightside will conduct a blind recruitment process, removing names and gender-identifying features from applications before being reviewed by the hiring manager for shortlisting.

ODAC continues to be on a journey of organisational change and growth, with the financial implications that come with that, having begun to diversify our business model to expand our programmes.

We are therefore recruiting a Finance Manager to lead the implementation and delivery of best-practice financial management and planning, ensuring that ODAC is ready to continue to increase our charitable impact.

This is the first Finance Manager role in the organisation and the role will involve using your knowledge and experience to develop the way that ODAC works. In recent years, financial management has been led by the Chief Executive, with a freelance book-keeping contractor and a 0.5 days/ week Finance Administrator, and we have an experienced Finance Lead on the Board of Trustees.

The Finance Manager will lead on bookkeeping, financial management, and providing support and advice to budget holders. They will collaborate with the Director on financial planning and reporting, and will be responsible for reviewing and implementing best practices, ensuring that the charity’s financial functions are fit for its size, purpose, and growth.

DETAILS

TITLE: Finance Manager 

WORKING HOURS: 0.4 FTE / 2 days per week (16 hours)

PAY: £35,000-£38,000 FTE depending on experience pro rata (£14,000 – £15,200 real salary) per annum

CONTRACT TYPE: Part time, permanent

REQUIRED QUALIFICATIONS: Qualified AAT qualification, Level 2 or above.

DEADLINE: 9am, Thursday 7th November

INTERVIEWS: Monday 18th November (please hold your availability if applying)

We are recruiting for Celebrity & Influencer Manager to join our team in London; the scope on this job involves….

Job Title: Celebrity & Influencer Manager

Location: London/Hybrid
Salary: £42,444 per annum
Contract type: Full-time, Fixed term (until end of October 2025)

Hours: 37.5

We are seeking an exceptional Celebrity and Influencer manager (Maternity Cover). This is an exciting opportunity for an experienced professional to join a small, high achieving team at one of the UK’s leading charities. Never before has domestic abuse been so well profiled and recognised – and never before have so many high profile people reached out to support our work. We want to continue to harness this amazing good will and in so doing work with high profile individuals to reach more women who experience abuse.

We are looking for a candidate who has demonstrable experience of managing, stewarding, and recruiting high profile talent to a very high standard. They must be adept at nurturing relationships at all levels - including senior stakeholders and multiple internal teams, alongside our high-profile supporters and their representatives. Excellent project management and prioritisation skills are a must. 

This is a great opportunity for an experienced self starter to join Refuge at a crucial and exciting time, as we have lots of high-profile opportunities planned in for 2025.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

As part of this role, you will be required to participate in an out-of-hours on call rota. An enhanced DBS will also be required for the successful applicant.

For more information on the role, including a full job description, please download the Job Profile document above. To apply, please click on the Apply Now button.

Closing Date: 9am, Monday 28 October 2024

Interview Date: Thursday 7 November 2024 via videocall

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

The People and Culture Manager plays a crucial role in Whitechapel Gallery and is responsible for managing all aspects of the human resource function, ensuring that the organisation attracts, develops and retains high-quality staff. This role supports the Deputy Director in fostering a positive and inclusive working culture, whilst ensuring compliance with employment legislation and best practices.

We are looking for an experienced People and Culture Manager who can help us create an inclusive and inspirational culture and workplace experience for the 65 people (43 permanent and 22 fixed-term) who work at Whitechapel Gallery, ensuring alignment with our organisational values. We are seeking someone who takes a proactive approach to all
employment matters, will research changes in the sector, is up to date with new HR systems and can provide excellent and forward-thinking advice to the Senior Management Team on all matters related to HR.

They will have a proven track record in the design and implementation of relevant HR policies and processes, drawing upon best practice from across the sector. They will have experience in implementing initiatives to embed equality, diversity and inclusion and have a strong commitment to fostering open communications and positive employee relations.

Previous experience of the arts or non-profit sector is desirable but not essential.
Candidates must be able to demonstrate empathy with the mission and vision of
Whitechapel Gallery and act with a high degree of personal integrity in a diverse cultural
environment.

About Be the Business

Be the Business is an independent charity that exists to help business leaders figure out what greater productivity means to them. It has already added £500m to the productivity of the firms it has worked with. We work with the entire business community to share what works for today’s best businesses with every company that wants to learn and improve

“Boosting productivity is the greatest economic challenge of our generation and is the route to economic growth and improved standards of living.” Sir Charlie Mayfield, Chair of Be the Business.

Job Purpose:

To design, manage, and deliver research programmes that further the understanding of small business productivity.

We have recently signed a new contract that involves executing a variety of exciting research pilots to deepen our understanding of small business productivity, focusing on technology adoption. The successful candidate will be responsible for designing and delivering these pilots with the support of the wider team. 

Key Responsibilities:

Project management

• Lead tendering processes and contract negotiations with suppliers.
• Develop, maintain, and update detailed project plans.
• Manage project budgets to ensure financial efficiency and accountability.

Research design

• Build upon existing research and frameworks in the field.
• Use the theory of change to design comprehensive research projects.
• Accurately identify and allocate necessary resources for project delivery.

Programme management 

• Execute research projects, including the recruitment of participants.
• Commission necessary resources and oversee pilot delivery.
• Ensure rigorous data collection processes are in place.

Stakeholder management

• Provide regular updates to funders regarding project progress.
• Manage expectations and project scope while maintaining stakeholder engagement and enthusiasm.

Evaluation 

• Collaborate with internal teams or external evaluation partners to assess the impact of the research pilots.

Amplification

• Work with the Be the Business team to disseminate findings both internally and externally.
• Contribute to the broader small business knowledge base.

SMB Engagement

• Organise and deliver in-person and online clinics and workshops for small and medium-sized businesses (SMBs).

Additional responsibilities

• Be the Business is a small organisation and so employees are expected to get involved in a wide range of activities. These may include marketing, contracting and supplier relations and partnership management in addition to a typical research manager responsibility.
• Please note this is not an exhaustive list of responsibilities and may be revised from time to time as per business needs.

Person specification

• Strong research background 
• Project/programme management experience 

• Good problem-solving and analytical thinker 

• Strong organisational skills with attention to detail 

• Excellent communication, interpersonal and writing skills 

Ideal candidate

• This role is ideal for a research manager with extensive experience in both qualitative and quantitative methodologies and strong program or project management skills.
• Experience in UX design, marketing, or behaviour change research is advantageous.
• The ideal candidate enjoys managing projects from start to finish and is adept at handling complex stakeholder relationships.

The Research Manager will be part of a small but highly respected team, including the Head of Research and Insight and the Senior Insight and Evaluation Manager. Given the team's geographical spread, a preference for remote work is beneficial. 

What we’re offering you 

• We're a mission-driven, entrepreneurial team, and we thrive on leading and driving 

• Projects that will positively impact UK businesses and the economy 

• Competitive salary and benefits 

When does the job start? We're looking for someone to get stuck in right away.

What working flexibility is there? We're pretty progressive when it comes to working patterns and locations, so don't let that hold you back.

What is the holiday allowance? We provide 30 days holiday, plus bank holidays (pro-rated for part time).

What is a working week? This is a full-time role (35 hours a week)

What is the contract duration? This is a permanent contract.

What is the salary? For this role we're offering a salary of £41,000 to £45,000 per annum

Application process

Interested candidates should submit a CV and answer these two questions included in the application form: 
Q1. What motivates you to apply for this position? (max. 250 words)

Q2. How does your experience align with the requirements of this role? (max. 250 words)

N.B applicants that do not include answers to the above questions will not be considered.

The closing date for applications is midday on Friday 1st November 2024.

We reserve the right to close this vacancy early once a successful candidate is appointed.