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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Terms and Conditions
Job Title: Visitor Experience Manager
Hours of work: 21 hours per week.
Salary: £24,000
Annual Leave: 25 days plus bank holidays (Pro Rota)
Contract: 12 month contract, to be reviewed on successful NLHF application
Role Description
Working with other staff and volunteers, you will oversee the visitor experience to ensure a consistently high standard, delivering a wide-ranging programme of activities that will also attract a new and diverse audience to the Cathedral whilst maximising visitor donations and income.
Key Responsibilities
- Commitment to the Cathedral’s values and inclusive culture and to demonstrate them through professional behaviour working with clergy, staff and volunteers
- Management and oversight of visitor experience ensuring all visitors have a positive experience, whether they come to the Cathedral as a sightseer, pilgrim, worshipper, or event attendee
- Ensure safe recruitment, induction, training and management of paid Welcome Assistants to offer a consistently high standard of welcome and increase donated income
- Liaise with all volunteer groups involved in the visitor experience, including Welcome Stewards, Chaplains, Tower Tour Guides, Tour Guides, LEGO model builders to ensure consistency of welcome
- Deliver an exciting programme of visitor events and activities that generates income and growth whilst supporting the Cathedral’s Mission, Values and Strategic Objectives
- Make connections between Cathedral attractions, the Cathedral shop and Pilgrims’ Kitchen restaurant, and support a culture of collaboration to develop and enhance the experience for visitors
- Support the work of the Volunteer Manager to ensure that volunteers are appropriately recruited, valued, trained (particularly in respect of safeguarding), communicated with, and acknowledged)
- Work with the Head Verger/Event Manager on key projects which impact the visitor experience and drive visitor footfall
- Work with the Head Verger/Event Manager to propose and develop new and innovative projects/exhibitions to appeal to the local, and repeat visit, audience
- Be proactive in key events/projects which have a direct visitor impact, in terms of planning, scheduling and onsite operations
- Work with the Marketing and Communications Manager to ensure a consistent visitor offer ensuring positive messaging and promotion and highlight good news and events
- To present the best possible image of the Cathedral in general and in all contact and communications with the public, visitors, suppliers and all other external organisations
- Ensure high quality effective signage is in place that promotes the activities of the Cathedral and supports the visitor experience
- Maintain high quality interpretation in a range of media to meet differing visitor needs
- · Act as the ‘accessibility and diversity champion’ to ensure the Cathedral buildings, facilities and services are accessible for visitors with mobility and other special needs, as well as being involved in projects to create a wider appeal, particularly more diverse audiences
- Be alert to opportunities to work with partners in the town and County to bring visitors to the Cathedral
- Produce and manage a relevant and realistic budget for Visitor Experience and ensure operation within that budget are constantly monitored, forecasting and reporting performance against budget in conjunction with the Chief Finance Officer
- Regularly review, analyse, and report on visitor statistics to identify next steps and future requirements
- Uphold and comply with the organisation’s policies and the law in relation to health and safety, equal opportunities, safeguarding, data protection and other adopted policies and procedures as required
Person Specification
Essential Qualities
- Sensitive to the Cathedral’s core mission as a place of worship, outreach, welcome and care, which underpins its commercial activities
- Experience in leading people within a visitor-focused operation
- Background in heritage, tourism or hospitality
- Experience of line management, team working, networking and relationship building
- A proven track record of commercial acumen and taking measured risks
- Ability to manage the complexity of demands posed by both a religious, conservation and commercial environment
- Ability to consider and see different perspectives on issues between people across departments or organisations for mutual benefit
- Ability to influence and persuade stakeholders and gain commitment of others to act and achieve outcomes
- Excel at being able to operate flexibly and prioritise issues and opportunities as needed
- Ability to communicate effectively with people of all ages and at all levels
- An ability to work flexibly including some evenings and weekends
- Knowledge of Microsoft Word, Outlook, PowerPoint, Publisher and Excel
Desired Qualities
- Familiarity with the Church of England, particularly Cathedrals
- Experience of working with volunteers
- Educated to degree level or equivalent
Probationary and notice period
In accordance with current Chapter Policy, the post is subject to a 12 week probationary period. After completion of the probationary period the notice period is one month.
Pension
After 12 weeks’ service, the post-holder with be auto-enrolled into a pension scheme with the Church Workers Pension Fund.
Policies and Procedures
To be familiar and comply with Cathedral Policies where applicable but in particular the Health & Safety Policy, the Safeguarding Policy and the Cathedral’s Social Media Policy.
Other terms and conditions
This is only a summary of the terms and conditions offered and does not replace the wording of the Standard Terms and Conditions which will form the contract between the successful candidate and the Chapter.
An application form can be found on our website please follow the instruction there to apply.
The client requests no contact from agencies or media sales.
Salary: £45,417 to £49,416 inclusive annual salary up to 19.7 percent employer pension contribution.
Hours: Permanent or Fixed Term, full-time (37 hours pw)
Flexible working options (including hybrid)
Job Ref: P2378
About the role
Our client is seeking a motivated and experienced Customer Delivery Team Leader for our Planning Technical Services Team. They are looking for an experienced planning officer to lead all administrative functions across their Planning Technical Services. This is an exciting opportunity to play a critical role in improving efficiency and ensuring compliance with statutory requirements.
As the Customer Delivery Team Leader, you will lead and manage the administrative functions, including overseeing planning validations, pre-planning applications, complaint handling, performance reporting, planning appeals, support hearings and the development of internal processes.
You will manage projects and lead the team ensuring the effective delivery of administrative support across a range of Planning Services. Additionally, you will oversee the administration of planning systems and ensure efficient use of process management tools.
Working closely with senior managers, you will drive continuous improvement and ensure services are delivered to a high standard, on time, and within budget. You will also represent the service at internal working groups and external forums.
About you
Key Requirements:
• Communication Skills: Excellent communication and customer care skills.
• Leadership: Strong leadership and supervisory skills to manage and develop a team.
• Technical Proficiency: Highly proficient with IT systems and tools for planning and performance management.
• Organisational Skills: Excellent organisational skills to handle multiple tasks and priorities.
• Flexibility: Ability to work flexibly within a small team to ensure efficient operations.
St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Their centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work.
In addition to working within a great team and a comprehensive salary you will have access to:
• 30.5 days basic annual leave (increasing with service) bank holidays.
• Please note: annual leave will be pro-rated for anyone who does not have a standard full- time pattern of 37 hours over 30.5 days, e.g. part-timers
• Local Government Pension Scheme with current employer contribution up to 19.7 percent employer contributions
• Flexible working options
• Staff Parking Permit
• Reimbursement of professional fees
• Comprehensive development and training
• Discounted membership at selected local sports and fitness centres
• Access to discounts and benefits via online platform
Additional Information
Disability Confident
They are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post.
Disclosure Checks
This post is subject to a Basic Disclosure Check.
English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).
Closing date for applications: 01 August 2025
Interviews are scheduled for w/c: 01 August 2025
NOTE: Interviews are conducted throughout the application process. They reserve the right to close the vacancy at an earlier date and they strongly encourage you to submit your application as soon as possible.
You may also have experience in the following: Planning Technical Services Manager, Planning Support Team Leader, Planning Administration Lead, Planning Services Coordinator, Planning Operations Team Leader, Development Management Support Manager, Planning Systems and Performance Manager, Technical Planning Team Manager, Senior Planning Validation Officer, Planning Compliance and Support Lead, etc
REF-222 469
About Small Woods Association
Small Woods Association is the UK’s leading charity promoting sustainable woodland management, social, environmental and economic benefits of small woodlands. We support woodland owners, deliver hands-on training in woodland skills, and run wellbeing programmes that connect people with nature through woodlands.
As a national charity we are seeking a committed Philanthropy and Partnership Coordinator with UK-wide knowledge of charitable income generation models, to strengthen relationships with funders, supporters and stakeholders—helping secure the resources and recognition needed to expand our impact.
Purpose of the Role
This role plays a key part in advancing Small Woods’ sustainability by:
- Securing philanthropic support through grants, trusts, and donors.
- Building and nurturing strategic partnerships with supporters, funders, sponsors, and networks.
- Promoting the charity’s work through digital outreach and storytelling to engage members and stakeholders.
You will work closely with the CEO and delivery teams to align income generation with the charity’s mission and priorities.
Key Responsibilities
Philanthropy & Fundraising (Approx. 2 days/week)
- Identify and pursue funding opportunities from UK-based trusts, foundations, public sector schemes and corporate sponsors.
- Write compelling grant applications for projects focused on woodland innovation, social prescribing, education, and conservation.
- Steward funder relationships, ensuring timely reporting, compliance, and meaningful engagement.
- Collaborate with internal teams to shape fundable project proposals with measurable outcomes and clear budgets.
- Support development of earned income streams, such as training, consultancy, and membership, by identifying and promoting opportunities.
Partnerships & Outreach
- Develop and manage partnerships with philanthropic donors, environmental organisations, and community networks.
- Coordinate cross-sector collaborations to support long-term funding and awareness.
- Represent the charity at relevant events, building networks and advocating for Small Woods’ mission.
Marketing (Approx. 1 day/week)
- Plan and deliver digital campaigns to promote income generation related initiatives, membership services, events and impact stories.
- Maintain and update website content to reflect income generation related current activities and opportunities.
- Create high-quality materials, including items for the newsletters, case studies, reports and social media content.
- Support member engagement by helping grow and connect our network of woodland supporters, volunteers and stakeholders.
- Ensure consistency of brand and messaging across all platforms and materials.
Person Specification
Essential
- Proven experience in grant writing and fundraising for charitable organisations.
- Strong understanding of the UK charitable funding environment.
- Excellent communication and relationship-building skills.
- Confident in digital marketing, including social media, websites, and email campaigns.
- Highly organised, self-motivated, and able to manage multiple priorities remotely.
- Passion for environmental or community-based work.
Desirable
- Experience developing strategic partnerships or sponsorships.
- Skills in visual content creation (design, photography, video).
- Experience with CRM systems or donor databases.
- Interest in sustainable woodland management, nature-based wellbeing, or outdoor learning.
Working Conditions
- Remote work with flexible hours.
- Occasional travel to Telford or other UK sites.
- Equipment and support for home working provided.
- Collaboration via online platforms and video calls.
What We Offer
- Flexible working arrangements and supportive culture.
- 25 days holiday pro rata + bank holidays.
- Pension contribution.
- Opportunity to help shape the future of people and woodland wellbeing across the UK.
How to Apply
Please send your CV and a short cover letter (max 2 pages) outlining your suitability.
Interviews to be held 18 August 2025 (via Teams or in person where possible)
The client requests no contact from agencies or media sales.
Alexandra Palace is partnering exclusively with Robertson Bell in their search for a permanent Finance Director. Alexandra Palace is one of London’s most iconic destinations. For over 150 years, it has stood as a beacon of creativity, community and culture—home to world-first innovations, unforgettable entertainment and open access to green space across 196 acres of parkland in North London.
The Finance Director is a pivotal role within Alexandra Palace, one that combines strategic leadership with hands-on financial stewardship across a uniquely diverse and high-profile organisation.
The role:
- Partner with the CEO and Leadership Team to embed financial planning into every layer of organisational strategy, balancing the organisations objectives across conservation, commercial, community and climate resilience.
- Lead the financial strategy behind Alexandra Palace’s 10-year vision, aligning restoration, growth and innovation across both charitable and commercial activities.
- Act as the senior financial advisor to the Trust, Trading Company and Board Committees - providing clear, confident insight to guide performance, accountability and investment.
- Provide strategic, visible financial leadership that positions the Finance team as a proactive partner - driving innovation, sustainability and delivery across our charitable and commercial priorities.
- Build strong, trust-based relationships between Finance and other teams to enhance collaboration and accountability.
- Drive strategic financial planning, annual budgeting, and forecasting to present a clear, data-led view of organisational health. Ensure timely, transparent financial reporting, audit readiness, and compliance that strengthens trust and accountability with the Board, auditors, and stakeholders.
- Deliver cash flow, funding structures, and investment strategy to ensure long-term sustainability. Provide rigorous oversight of grant and fundraising compliance, unlocking the full value of both restricted and unrestricted income.
- Ensure full compliance with charity, company, trust and financial regulations, acting as Company Secretary for the Trading subsidiary and overseeing all statutory filings, governance obligations and legal responsibilities.
- Oversee VAT return processes and key administrative requirements, maintaining timely reporting and keeping the CEO and Board fully informed and assured.
The organisation:
Today, Alexandra Park and Palace Charitable Trust is the custodian of their extraordinary site. As a charity, they are committed to safeguarding its heritage while continually evolving their offer to meet the needs of today’s audiences and communities. More than 3 million people visit each year to enjoy a dynamic mix of live events, festivals, exhibitions, learning and engagement programmes and community initiatives. Their work is supported by a blended income model - combining commercial income, public funding and philanthropic support which allows them to reinvest in their buildings, our park, and their charitable mission.
Essential criteria:
- Qualified Chartered Accountant, with at least 10 years post qualification experience (ICAEW, ACCA, CIMA, ACA)
- Extensive experience working in a financial leadership role within the Charity and Not for Profit sector
- Experience working with charity trading subsidiaries and dealing with entities singularly and as a group
- Experience of delivering Annual Reports and Accounts process end to end
- Experience implementing new financial systems and processes
- Strong leader with an authentic approach, able to build and empower a team
- Excellent communication skills with the ability to present financial reports at Board level, and support non-finance manager with understanding financial information
The position will be based at Alexandra Palace and requires regular office attendance. The closing date for applications is 24th August with first stage interviews taking place on the week commencing 8th September.
Applications will be under constant review before the closing date, so please submit your application to our exclusive search agent, Robertson Bell. Apply now to be considered!
Our mission is: To repair, restore and maintain the park and palace for the recreation and enjoyment of the public forever.
Property Manager & Estate Administrator
We have an exciting opportunity for a Property Manager & Estates Administrator to join a fantastic charity and oversee the management of half of the Trust's direct let residential property portfolio of around 160 homes.
Position: Property Manager & Estate Administrator
Location: Quenington, Gloucestershire – with scope for occasional hybrid working.
Salary: £29,000 – £33,000
Contract: Permanent, Full time (35 hours per week)
Closing Date: Sunday 17 August 2025 at 23:59
About the role:
As Property Manager & Estate Administrator you will help the Trust uphold the highest standards of property management. You will provide general estate management administration and working closely with the Managing Agents and Finance team you will drive improvements in property management.
The role involves completing timely rent reviews within the residential portfolio, as well as effectively managing debt levels, minimising void periods, maintaining strict compliance with regulatory standards, and efficiently overseeing repairs and maintenance within budget constraints.
The role offers a blend of administrative duties and engagement with various stakeholders across the estates, playing a pivotal role in ensuring efficient operation, by offering day-to-day support to the Managing Agents.
About you:
We are seeking a motivated and results-driven individual, with excellent organisational skills to take on this interesting and varied role. You will also need to bring with you the following experience:
Essential Skills and Knowledge:
- Proven experience in property, lettings or tenancy management, ideally within a rural or estate setting
- Strong knowledge of property legislation and regulatory requirements, with ability to stay updated
- Excellent written and verbal communication skills with a diplomatic and personable approach
- Highly organised with strong attention to detail and effective multitasking abilities
- Proficient in Microsoft Office and property management software (e.g. Landmark)
- Skilled in negotiation, problem-solving and managing tenant and contractor relationships
- Collaborative team player with a solution-focused mind-set and a proactive approach
- Discreet, professional and capable of handling sensitive situations with maturity and integrity
If you feel you have the relevant skills and background, we would love to hear from you!
About the organisation:
The charity’s mission is to improve life chances of children and young people through a range of Outdoor Learning experiences, enabling them to learn from nature, empowering them to have a positive impact on the environment.
They are committed to creating a workplace where everyone thrives, regardless of background. Safeguarding is our priority, and all appointments are subject to relevant checks.
Apply today and you will be joining a dynamic and welcoming team, where every member is valued and supported. Enjoy competitive benefits and a chance to make a real impact.
Other roles you may have experience of could include: Tenant Liaison Officer, Tenancy Management Officer, Estates Management, Property Manager, Head of Estates, Tenancy Solutions Officer, Lead Tenancy Officer, Housing Management Officer, Tenancy and Estates Manager, Housing Officer, Land & Property Officer, Property Service Manager, Property Management Assistant, Lettings Officer, Property Compliance Officer, etc. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Donor Care Specialists x 2
Responsible to: Head of Donor Care
Status: Full-time (40 hours per week), Permanent
Working hours: Two roles available: 10am-6pm or 1pm-9pm
Salary: £26k-£29k (dependent on experience)
Location: Birmingham (office-based)
Deadline for Applications: 6pm Friday 15th August 2025
Islamic Help is a UK-based international relief and development organisation that has developed rapidly since being established in 2003 and has provided support and assistance in 49 countries. Our programmes aim to help and empower disadvantaged communities in the UK and abroad; some of the key areas we work in are emergency response, WASH, education, livelihood and environment conservation.
As part of our continuing commitment to improve and enhance our relationships and communications with our donors and supporters, we are currently seeking 2 x Donor Care Specialists to join our team in our Birmingham office.
The postholders will be responsible for strengthening relationships with Islamic Help’s donors (existing and new) through exceptional communication, accurate data management, and proactive engagement to support fundraising campaigns and compliance.
WHAT WE OFFER
Islamic Help acknowledges that our employees are our most valuable resource. Therefore, we provide a variety of benefits aimed at promoting their professional growth, as well as supporting their mental and physical well-being, and maintaining a healthy work-life balance.
- Holiday entitlement of 30 days per financial year (for full-time roles; includes bank holidays entitlement – due to the nature of the role, you will be required to work on some weekends and bank holidays)
- Personal learning and development opportunities.
- Automatic enrolment into our workplace Pension Plan (option to opt out).
- Employee Assistance Programme for support with health & wellbeing, financial matters, and any other assistance.
- Free office car park for staff.
THE ROLE
The Donor Care Specialists will be responsible for communicating with our donors and supporters to raise awareness about, and fundraise for, our worldwide projects. Duties include, but are not limited to making outbound calls, answering incoming calls; handling callers’ inquiries and complaints; taking and accurately recording donations on secure systems; preparation and disbursement of feedback reports and other materials to donors.
KEY RESPONSIBILITIES
Donor Communication & Engagement
- Provide professional, empathetic, and high-quality service to donors via phone, email, and written correspondence.
- Make outbound calls to promote campaigns, process donations, and update donors on projects.
- Handle inquiries, complaints, and concerns promptly, adhering to service-level agreements.
- Identify and escalate priority issues or concerns to management.
- General support with administrative duties.
- Working with other Islamic Help departments to deliver an effective and efficient response to enquiries and complaints.
- To operate in accordance with and show commitment to the organisation’s mission, values, policies and procedures in all interactions.
- Cover team duties during peak periods and participate in training.
- Undertake any other duties required by your line manager appropriate to your position within the organisation.
Data & Compliance
- Accurately record and update donor information on secure systems.
- Ensure compliance with charity regulations, fundraising standards, and data protection laws.
- To act in a safe manner which safeguards the health and safety of yourself and others.
- To participate in all training workshops and take responsibility for your own learning and development.
Campaign Support
- Assist with annual campaigns (e.g., Ramadan, Qurbani, Emergencies), including preparation of feedback reports, proposals, and donor summaries.
- Flexibility to support team cover during critical campaigns.
- Collaborate with other departments to address donor needs efficiently.
- Quality monitoring, updating and distributing a variety of documents (Emails, letters, project proposals, feedback updates, donor summaries etc) to new and existing donors.
SPECIFICATIONS
Essential
- Minimum 5 GCSEs** (or equivalent), including Grade 4/C or above in English.
- A high standard of verbal and written communication skills
- Exceptional verbal and written communication skills – confident, articulate, and well-spoken.
- Demonstrable experience of customer service, donor care, or call-centre environments.
- Proficiency in IT systems and data entry with high accuracy.
- Familiarity with Microsoft Office
- Ability to handle complaints sensitively and resolve issues professionally.
- Professionalism, customer focussed with attention to detail.
- Able to multi-task, high organisational skills and prioritising of workload.
- Team player and positive attitude when working with others.
- Adaptable and flexible in working style.
- Problem solver.
Desirable
- Knowledge of Islamic principles and charity sector regulations.
- Experience of working in a multi-cultural environment.
- Commitment to Islamic Help’s mission and values.
About you
For us, it’s not just what we do, it’s how we do it. Our mission and values are important to us and we’re looking for people who will not only share them but live and breathe them.
Additional information
Safeguarding: We are an organisation that takes safeguarding very seriously. All staff will be expected to adhere to our policies, processes, and approach.
How to Apply
To apply, please email a CV and covering letter to us detailing how you meet the requirements for the role.
We regret that only shortlisted candidates will be contacted.
We are an equal opportunities employer and welcome all applications regardless of age, gender, ethnicity, faith or disability.
Note: Strong applicants may be contacted sooner, ahead of the closing date of 15th August 2025.
Islamic Help is a UK-registered charity delivering sustainable solutions that empower people in need across the world.
The client requests no contact from agencies or media sales.
Agency Framework Manager (Marketing and Communications)
Reference: JUL20254891
Location: Flexible in England
Contract: Permanent
Hours: Full-Time, 37.5 hours per week
Salary: £39,205.00 - £41,856.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
At the RSPB our mission is a big one and we have an ambitious strategy to tackle the nature and climate crisis. We cannot deliver the impact we need with our internal resources alone and require smart, effective use of trusted suppliers to deliver our communications, marketing, fundraising and campaigning activities. As the Agency Framework Manager, you will be responsible for designing, implementing and managing our first procurement framework for agencies, consultants and freelancers, with a remit to maximise value for money, minimise internal transaction costs and deliver maximum impact for the RSPB.
Reporting into the Head of Planning & Delivery, you will also have a dotted line into one of our Senior Programme Managers. You will collaborate with Procurement colleagues, as well as key stakeholders across our HQ and Country teams, to initially focus on the setting up and establishment of the Agency Framework.
You will then transition into the management and implementation of the Framework, acting as support and consultant to the organisation to ensure our ways of working with external partners are appropriate and robust.
This is an important role which needs to embed itself across the organisation and be recognised as the main contact for all marketing and communications agency use. We’re looking for someone who is skilled at navigating internal cultures, comfortable making decisions and having sometimes difficult conversations with both internal and external parties, and able to communicate effectively at all levels.
Key activities will include:
- Design, implement and manage an agency framework for all comms, marketing, fundraising, and campaigning agency spend in line with central procurement processes and policies.
- Work collaboratively with the Procurement team on the tendering process for the creation of the agency framework, working with subject matter experts to ensure we have the right suppliers to meet the needs of the organisation.
- Develop user friendly templates and documentation to make the process of engaging an agency as clear and simple as possible.
- Provide support and guidance for internal teams with the creation of effective briefs, making sure the information we’re providing to agencies is appropriate.
- Provide support and guidance for internal teams during the ‘call off’ process for individual pieces of work, helping to navigate conversations and identify solutions/next steps.
- Provide ongoing supplier management, conducting regular reviews with suppliers and internal teams. Putting in place relevant recommendations to ensure all parties are getting maximum benefit.
- Act as the main point of escalation for agencies and internal key stakeholders, working quickly to resolve any issues and find solutions.
- Have oversight of agency spend across the organisation. Ensure agreed spend has gone through the appropriate prioritisation frameworks, that budgets are appropriate and that we are getting best value for money.
- Provide reports and analysis to senior leaders on the efficacy of our external agency relationships and contribution towards strategy.
Essential skills, knowledge and experience:
- Demonstrable understanding and experience of supplier management and procurement best practice.
- Demonstrable experience of working with third parties to deliver impactful and cost-effective communications, marketing and campaigning activity.
- Understanding of content, design and creative delivery processes and skill sets.
- Understanding of multiple disciplines within a large charity or complex organisation, for example Brand, Fundraising, Campaigning etc
- Excellent interpersonal skills - building strong relationships with internal and external stakeholders.
- Ability to negotiate and influence to secure positive outcomes for the RSPB. Confident in being able to challenge where necessary and ensure we are getting best value for money.
- Strong written and verbal communication to be able to communicate requirements, expectations and changes in an efficient and effective manner.
- Cost and budget management.
Desirable skills, knowledge and experience:
- An understanding of Project Management frameworks and processes
Closing date: 23:59, Friday, 22nd August 2025
We are looking to conduct interviews for this position from 8th September 2025.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our recruitment partner's website to complete your application for this position.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.



Marketing & Communications Planning Partner
Reference: JUL20255252
Location: Flexible in UK
Salary: £39,205.00 - £41,856.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
Contract: Fixed-Term for 6 months
Hours: Full-Time, 37.5 hours per week
The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.
We are seeking an experienced and talented ‘Marketing and Communications Planning Partner’ to lead the co-ordination of our marcomms planning process.
The position sits across both our strategic communications and marketing functions in the Digital Technology & Communications directorate and has a responsibility for ensuring that there are plans in place to effectively prioritise our marketing and communications year-round. Their role is to develop audience-focussed, channel-agnostic marcomms plans, which are rooted in our corporate strategy and build from the principles of our brand, ensuring that we are engaging audiences for impactful outcomes.
The ideal candidate will have a successful track record coordinating complex marketing and communications plans for a large organisation and able to quickly collate and analyse information. They will enjoy building trusted and respectful relationships across the organisation with which to bring greater collaboration.
We’re all connected by the wonder of nature. The health of the natural world is fundamental to the survival of all species and has a right to flourish. Nature is in crisis. By working together, we can save it.
Main responsibilities:
- Consistent management of our annual marcomms planning process, through which marketing and communications can be successfully scoped and prioritised.
- Agreeing marketing and communications priorities with senior leads as part of an annual, quarterly, monthly and weekly planning process, ensuring that our approach delivers value for the organisation and a more relevant experience for audiences.
- Ensure that our plans align with the corporate strategy and are effectively designed to enable the RSPB to grow and retain audiences.
- Coordinate evaluations to measure the effectiveness of our marketing and communications and help to identify actionable insights which can enhance our strategy.
- Collaborate with the Planning & Delivery team to ensure a smooth end to end process from marcomms planning into activity (tactical) planning, working to adapt plans according to feasibility assessments
- Working closely with stakeholders on any emerging trends or issues which may result in a change to our plans and priorities and working with key leads to develop planning in response to this, allowing the organisation to respond effectively to new opportunities and to mitigate risk.
- Oversee continued improvement in our approach to planning and prioritisation, resulting in better collaboration within the organisation, an enhanced experience for stakeholders and ultimately ensuring that we can reach the right audience, with the right message at the right time
Essential skills, knowledge and experience:
- Experience of complex marketing & communications planning to achieve specified outcomes
- Ability to engage in negotiation with all levels, managing expectations and influencing aligned with objectives
- Experience of successfully managing complex projects, involving multiple stakeholders, from start to finish
- Strong relationship building and stakeholder management skills
- Experience of coordinating evaluation of activities and using this information to drive insight led decisions
- Able to demonstrate continual learning in the field of communications
- Excellent writing, planning and verbal communication skills
- Ability to quickly collate, analyse and comprehend large amounts of information
- Strong communication skills with an ability to listen and understand stakeholder issues
- Experience of working in a large, functionally and geographically diverse organisation, preferably in the voluntary sector
- Experience implementing new processes, templates and frameworks
- Demonstrated ability to multi-task in a fast-paced environment
- Self-starter & fast learner who is detail-oriented and organised
- IT literacy - competent in MS Office
Desirable skills, knowledge and experience:
- Experience implementing new planning and work management systems and software, such as Jira, and/or Miro
Closing date: 23:59, Mon, 11th Aug 2025
We are looking to conduct interviews for this position from w/c 25th August 2025.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
As part of this application process, you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.
This role will require completion of the standard pre-employment checks.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a finance role with purpose?
We are looking for an experienced financial manager who can help us drive forwards our work bringing nature and communities together - for the benefit of both.
The Railway Land Wildlife Trust has grown significantly over the last 5 years - delivering more substantial projects, working on more sites and reaching more beneficiaries. With this, our income has grown along with the complexity of our financial management and reporting needs.
We are now in a position to recruit a new team member to lead on developing and implementing financial management systems and preparing financial reports, to manage venue hire and to provide extra support in keeping the organisation running smoothly.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Marketing & Projects Coordinator: We're looking for a detail-oriented and proactive individual to join our high-performing marketing function at Islamic Help in a unique role at the intersection of project management, internal communications, and marketing delivery.
Responsible to: Director of Marketing & Technology
Status: Full-time, Permanent
Salary: £26k-£29k (dependent on experience)
Location: Birmingham – primarily office-based
Deadline for Applications: 6pm Friday 1st August 2025
Islamic Help is a UK-based international relief and development organisation that has developed rapidly since being established in 2003 and has provided support and assistance in 49 countries. Our programmes aim to help and empower disadvantaged communities in the UK and abroad; some of the key areas we work in are emergency response, WASH, education, livelihood and environment conservation.
As part of our continuing commitment to improve and enhance our relationships and communications with our donors and stakeholders, we are currently seeking a Marketing & Projects Co-ordinator who will be based at our Birmingham office.
WHAT WE OFFER
Islamic Help acknowledges that our employees are our most valuable resource. Therefore, we provide a variety of benefits aimed at promoting their professional growth, as well as supporting their mental and physical well-being, and maintaining a healthy work-life balance.
- Holiday entitlement of 30 days per financial year (for full-time roles; includes bank holidays entitlement – due to the nature of the role, you may be required to work on bank holidays)
- Personal learning and development opportunities.
- Automatic enrolment into our workplace Pension Plan (option to opt out).
- Employee Assistance Programme for support with health & wellbeing, financial matters, and any other assistance.
- Free office car park for staff.
The Role
We are looking for a detail-oriented and proactive Marketing & Projects Coordinator to join our high-performing marketing function at Islamic Help. This is a unique role that sits at the intersection of project management, internal communications, and marketing delivery.
You will not be solely responsible for designing social media posts, editing videos, or running ad campaigns - we already have expert teams in place for that. However, you will be invited into those processes, with opportunities to observe, contribute, and grow. We are always open to ideas that improve our work, and there is definitely scope for development in this area of marketing over time.
The core of this role is to co-ordinate, connect, and communicate - ensuring that everything runs smoothly, projects are delivered on time, and the many moving parts of the marketing department stay aligned.
This role doesn’t require deep experience in marketing execution. At its heart, it’s a project management and stakeholder coordination position. However, it’s ideal for someone with an interest in marketing and communications who wants to gain exposure and experience across a full marketing ecosystem - including brand, paid media, video, SEO, digital infrastructure, and more - in a fast-paced, mission- and results-driven environment.
You’ll work closely with the Director of Marketing & Technology, the Senior Marketing Officer, and a broad mix of outsourced specialists, including Google Ads experts, SEO consultants, graphic designers, videographers, performance marketers, and UI/UX professionals.
This is a role for someone who thrives in a structured, high-output setting, wants to be part of work that makes a real difference globally, and is eager to gain deep experience in the full A-Z of how a professional marketing team functions.
Key Responsibilities
Project Coordination
- Track and manage marketing projects from inception to completion, ensuring they are delivered on time, to spec, and aligned with brand standards
- Coordinate between internal departments and external specialists (e.g. video teams, print houses, performance marketing agencies)
- Schedule meetings, follow up on action points, and ensure teams stay on track
- Maintain clarity on project timelines, tasks, ownerships, and deadlines
- Manage platforms such as Asana, Hootsuite, and shared file systems to monitor workflow and progress.
Internal Communication & Stakeholder Liaison
- Gather marketing-related needs from other departments across the organisation
- Clarify briefs, manage expectations, and feed this information to relevant creatives or external vendors
- Ensure alignment between campaign objectives and deliverables
- Flag blockers or conflicts early and work with senior leadership to resolve them.
Marketing Support (Fluency, Not Ownership)
- Engage with marketing tools and channels (e.g. Hootsuite, social platforms, content schedules), not as the creator, but as a coordinator
- Analyse and review creative outputs (e.g. social posts, videos, copy) for basic accuracy, alignment, and tone
- Provide constructive feedback or flag potential issues to relevant team members
- Respond to or escalate social media engagement (e.g. DMs, comment moderation) when needed.
Research & Trend Monitoring
- Conduct market research to identify trends, opportunities, or gaps within the sector
- Feed relevant insight to the Senior Marketing Officer and Director to help shape campaign direction
- Monitor sector activity and competitor positioning.
About you
For us, it’s not just what we do, it’s how we do it. Our values are important to us and we’re looking for people who will live and breathe them.
Why This Role Might Be Right for You
- You want to build your career in marketing and/or project management without needing to create all the assets yourself
- You love organisation, timelines, responsibility, and making things happen
- You’re a natural communicator who can keep teams and tasks aligned
- You work well under pressure and don’t shy away from responsibility
- You’re passionate about doing work that supports meaningful causes and helps people around the world
- You want to grow within a professional, supportive team that’s delivering real-world impact.
Skills & Attributes
Required
- 100% command of English, both written and verbal
- Excellent communication and interpersonal skills
- Extremely IT literate, with the ability to learn new platforms and systems quickly
- Strong project management and coordination abilities
- Exceptional time management and organisational skills
- Calm and solution-oriented under pressure
- Comfortable and proactive in seeking guidance or help when needed
- Passionate about the work, the sector, and making a difference — this is not the right role for someone simply looking to clock in and out.
Desirable
- Familiarity with marketing platforms (e.g. Hootsuite, HubSpot, Meta Business Manager, Google Analytics, etc.)
- Some prior experience in a fast-paced or stakeholder-heavy environment
- A career interest in marketing, communications, or project management.
Additional information
Safeguarding: We are an organisation that takes safeguarding very seriously. All staff will be expected to adhere to our policies, processes, and approach.
How to Apply
To apply, please email your CV and covering letter detailing how you meet the requirements for the role.
We regret that only shortlisted candidates will be contacted.
We are an equal opportunities employer and welcome all applications regardless of age, gender, ethnicity, faith or disability.
Note: Strong applicants may be contacted sooner, ahead of the closing date of 1st August 2025.
Islamic Help is a UK-registered charity delivering sustainable solutions that empower people in need across the world.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about people and want to work in a growing team in a Charity that makes a difference every day to people’s lives and the environment? Then joining the Groundwork North Wales Group could be just what you have been looking for.
We are looking for an HR Manager with excellent organisational and communication skills alongside a strong understanding of employment legislation and its application in the workplace. If this sounds like you then we look forward to discussing your application!
Reporting to the Head of HR & Governance, the HR Manager will take responsibility for the operational delivery of the Groundwork North Wales Group’s HR activities and initiatives. With a strong knowledge of all aspects of HR, the postholder will provide proactive, practical support on day-to-day operations across the Group.
Please view the recruitment pack and visit the Groundwork North Wales website for more details.
Closing Date: Wednesday 6th August 2025 @ 5pm
Interviews: Thursday 14th or Friday 15th August 2025
The client requests no contact from agencies or media sales.
Face-to-Face Fundraising Area Manager
Reference: JUL20254890
Location: Flexible within Lancs
Salary: £30,075.00 - £32,108.00 Per Annum
Hours: Full-Time, 37.5 hours per week. Weekend work will be expected as part of the role
Contract: Permanent.
About the Role
As a Face-to-Face Fundraising Area Manager, you'll lead and inspire a team of membership fundraisers based primarily in Lancashire and Cumbria with coverage across this vibrant area. Your leadership will play a crucial role in meeting ambitious fundraising targets while upholding the highest standards in ethical fundraising.
This is a hands-on role-supporting, coaching, and motivating your team while also fundraising alongside them to lead by example.
You will be expected to visit Leighton Moss Reserve frequently as well as off-site venues between Lancs and Cumbria.
Key Responsibilities:
- Leadership & Coaching: Recruit, train, and develop a high-performing team of Fundraisers. Foster a positive team culture and lead by example to achieve fundraising targets.
- Performance Management: Monitor KPIs including membership volumes, average donation amounts, Gift Aid uptake, and attrition rates. Conduct regular reviews and provide coaching to continuously improve performance.
- Operational Oversight: Manage the daily logistics of your team, ensuring compliance with fundraising regulations and alignment with RSPB values.
- Travel & Flexibility: You will be expected to visit Leighton Moss Reserve frequently as well as off site venues between Lancs and Cumbria - A full UK driving licence is essential - Weekend work will be expected as part of the role.
What We’re Looking For:
- Proven experience in face-to-face fundraising and managing high-performing teams.
- Strong leadership skills with the ability to inspire and develop team members.
- Excellent communication and interpersonal skills.
- Knowledge of ethical fundraising practices and relevant codes.
- Ability to plan, organise, and think strategically.
- Comfortable giving and receiving feedback.
- Experience with leadership frameworks such as SMART objectives, root cause analysis, and Situational Leadership.
- Familiarity with the RSPB’s mission and values is highly desirable.
Benefits:
- Vehicle: Company van provided for work travel and expenses paid for - Van for work purposes only.
- Leave: 26 days annual leave plus bank holidays, plus one extra paid volunteering day per year.
- Flexible Working: Hours tailored to suit individual circumstances
- Wellbeing Support: Free 24-hour employee assistance programme for staff and close family.
- Discounts: 20% off in RSPB shops and online store, plus holiday booking discounts.
- Pension: RSPB matches contributions up to 7%.
- Green Benefits: Cycle to Work scheme and green loans.
Additional Information:
- Please note that, given the travel associated with the role, applicants will require a valid drivers licence and be well-placed to reach all of this area.
- To reach the right candidate we are willing to cover relocation costs for this role.
Closing date: 23:59, Sunday, 10th August 2025
We are looking to conduct interviews for this position from W/C: 11th August 2025.
We reserve the right to close this advert at any time once sufficient applications have been received.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
RSPB are committed to ensuring our workforce reflects the communities they serve. People of colour and disabled people are currently underrepresented in our sector, and we particularly encourage applications from these groups.
This role will require completion of a DBS in addition to the standard pre-employment checks.The RSPB is an equal opportunities employer.
This role is covered by the Rehabilitation of Offenders Act 1974.This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract..
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.


