Conference coordinator volunteer volunteer roles in Bristol

We are recruiting for Volunteers to to join our team in the National Domestic Abuse Helpline Team.

Job Title: National Domestic Abuse Helpline Volunteers

Location: Homeworking
Salary: Voluntary role and therefore Salary not applicable
Contract type: Voluntary

Hours: 3-4 hours per week. (We are currently looking for candidates who can support us for shifts between 10am-10pm. Any day, Monday – Friday and 10am-6pm Saturday & Sunday)

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as a Helpline Volunteer to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges.

We are looking for volunteers to ensure those who contact us are provided with a safe, supportive and welcoming service as well as providing trauma-informed emotional support to women who are experiencing domestic abuse and other forms of violence against women and girls (VAWG). You will also aid survivors in their understanding the dynamics of domestic abuse and the different forms it takes.

For further information on the key accountabilites for this volunteering role, please see our job profile document.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 2nd March 2026

Interview Dates: From Monday 30th March 2026 to Thursday 9th April 2026 (online)

Induction dates:Monday 11th May 2026 – Friday 15th May 2026 inclusive 9.30am-4.30pm (online) (Please note that you would need to be availble for these dates)