Community Supporter Care Officer Jobs in Greater London
We are seeking a Head of People and Operations to join our Senior Leadership Team. This is a multifaceted role, leading the people and culture agenda along with responsibility for the smooth running of our operations, including overall office management and managing our IT provider.
Reporting directly to our Chief Operating Officer (COO), the successful candidate will be both forward thinking and focussed on long term sustainable improvements as well as hands on, developing initiatives that will improve efficiencies and ways of working throughout FNF and will have proven experience in working in an operational role within a similar sized environment.
Principle Duties and Areas of Responsibility
People and Engagement
- Work closely with the Senior Leadership Team on the development and delivery of a people plan that drives engagement and performance. This includes proactively listening, learning and acting on feedback from our people engagement survey
- Lead on all aspects of HR, including recruitment, onboarding and performance management, staff benefits, leave allowances and mandatory learning.
- Responsible for managing our employee relations provider, ensuring that their service is fit for purpose and supporting all managers within the charity
- Work with our Occupational Health outsourced service to ensure that we are providing our people with an effective occupational health solution
- Create an approach to reward and recognition that celebrates success and encourages people to go above and beyond and making a difference for FNF, fully utilising our recognition platform
- Lead on the diversity, equity and inclusion agenda, ensuring that inclusion is considered throughout the employee lifecycle
- Work with our Marketing and Communications team to drive internal communications including our newsletter and team meetings
- Champion and embed the new values and behaviours across FNF, ensuring they are reflected in HR policies, practices and employee engagement initiatives to drive a positive and inclusive workplace culture
Policy and Governance
- Ensure that the people KPIs are monitored each month, looking at any themes and trends and associated actions
- Develop and maintain people policies and processes which are fair, transparent and comply with relevant legislation promoting FNF as an employer of choice.
- Maintain all employee records in line with regulation and organisational policy ensuring that all information is up to date and relevant
- Provide transparent and clear people and workforce information to the Board along with the relevant FNF committees
- Work collaboratively with our Finance team and Pension administrator to effectively manage the FNF salary exchange pension
Health and Safety
- Ensure that health and safety standards are met across FNF, this includes the communication of health and safety policies to ensure they are understood and adhered to
- Conduct regular risk assessments across all areas of FNF including office spaces, remote working environments and any other areas where the charity operates
- Establish and maintain an effective system for reporting, managing and investigating accidents, incidents and near misses
- Work with external partners to keep up to date with changes in legislation and to conduct the annual health and safety audit and ensure that any recommendations are implemented promptly
IT
- Act as the primary point of contact between FNF and the IT provider, ensuring clear and effective communication to ensure they deliver high quality services that meet our needs
- Review and manage the IT service contract ensuring that all terms and SLAs are monitored as well as considering value for money and service experience
- Manage the budget for the IT function at FNF
- Maintain an inventory of IT assets (hardware, software licenses etc) and ensure they are properly managed and documented. This includes the procurement and disposal of IT equipment as needed.
Office Management / Administration
- Partner with managed office provider to ensure that all services are delivered as per the contract, building a strong working relationship with the building and facilities team
- Ensure that the office environment is well maintained, welcoming and conducive to productive work
- Oversee the management of office supplies, ensuring that stock levels are maintained and ordered are placed
- Implement best practices in office management, including document management, filing systems and communication protocol
- To identify areas across the charity where processes, systems and collaborative working can be made more efficient, and support the team in implementing improvements
Person Specification
Experience, Knowledge, and Skills
- Relevant professional qualifications in business administration or a related field would be desirable
- Previous experience working in a similar varied role ideally within the non-profit sector
- Demonstrable experience in reviewing and improving processes to enhance efficiency and effectiveness
- Previously managed HR activities such as recruitment, onboarding, performance management and engagement
- Experience in development and implementing policies and procedures, ensuring compliance and best practice
- Knowledge of managing relationships with vendors, including SLA’s and contract terms
- Highly organised with strong multitasking abilities, juggling different pieces of work and meeting deadlines
- Strong analytical and problem solving skills
- Exceptional verbal and written communication skills, interacting with people internally and externally
- Excellent analytical skills with the ability to distil and communicate information in a way that is easy to understand
Competencies
- Proactive and committed to continuous improvement
- Adaptable and flexible to changing circumstances and handling unexpected challenges with resilience and flexibility
- Demonstrates a high level of integrity and professionalism
- Able to demonstrate strong leadership inspiring teams through collaboration and communication
- Develops and establishes strong relationships both internally and externally to enhance organisational partnerships and drive success
First interviews will be held: w/c 14th October 2024
Strictly no agencies please.
The client requests no contact from agencies or media sales.
As the leading specialist mental health charity for women who have experienced domestic abuse, Woman’s Trust’s mission is to help survivors to overcome the devastating mental health impact of Domestic Abuse.
This is a pivotal time to join our dynamic Fundraising team as we work towards our strategy. As our Senior Trusts & Foundations Fundraising Manager, you will manage existing and develop new funder and partner relationships across trusts and foundations, and other donors, to ensure we can meet the needs of the increasing number of women we support across London and build on our systems influencing work nationally.
If you are looking to make a real impact on women and children’s lives in your fundraising career, supported by a committed and evidence-led fundraising team then please do get in touch.
Hours: 35 hours per week, part-time will be considered minimum 28 hours.
Location: Based at Woman’s Trust’s office, Paddington, NW1/hybrid working.
About Woman's Trust
The charity, established almost thirty years ago to meet the gap in specialist mental health services, is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We support 900 women and children annually, with an income of £1.04m and 41 staff in 2023/24. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.
You will be joining the Woman’s Trust Fundraising team as we work towards our strategy 2022-2027, to double our income and the number of women we support each year. We are focused on developing innovative mental health services for young women and girls, launching peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awareness-raising workshops and training for professionals, building on our research and policy to improve systems nationally.
About you and how to apply
As a creative and tenacious senior fundraiser, aligned to our feminist ethos and our service users', you will have experience in securing six-figure, multiple-year grants, with the proven ability to effectively communicate services, and to develop funder and wider sector relationships aligned to our strategic priorities. You will be able to manage and deliver the whole cycle of income generation, including regular prospecting, grant management and impactful funder reporting.
If you are looking at the next step in your career into management, whilst making a real impact on women and children’s lives, we want to hear from you! This role offers opportunities for advancement.
To apply, please send your CV and a cover letter of no more than 2 pages outlining your experience, skills and knowledge, relevant to this post and showing us, through examples, why we should choose you.
Please also provide us with the details of two referees. We require their name, contact information, and relationship to you. Referees will not be contacted until an offer of employment is made.
Closing date for applications: 10.00am on Monday 30th September 2024.
Interviews will take place week commencing 7th October 2024.
This post is open to female applicants only, in line with the Equality Act 100 pursuant to Schedule, 9 Part 1 applies. We particularly welcome applications from women from black and minoritised, and disability communities.
To apply, please send your CV and a cover letter of no more than 2 pages outlining your experience, skills and knowledge, relevant to this post and showing us, through examples, why we should choose you.
Please also provide us with the details of two referees. We require their name, contact information, and relationship to you. Referees will not be contacted until an offer of employment is made.
Background to the role
AUKEL recruited a new Chief Executive in April 2023, and a new chair in February 2024. In March 2024 we published an ambitious five year strategy which sets out how we want to increase the extent we meet the needs of older people in East London. We have a number of organisational transformation objectives which underpin the strategy; these are things we need to do to strengthen our foundations (following a period of rapid growth) and equip us to deliver safe effective services, at scale, across our footprint.
We are looking for someone to join our team to work with the Service Director to lead the transformation of our Hospital and Home services. These:
- Currently are provided at four hospitals broadly covering four boroughs: Homerton (Hackney), Newham (Newham), The Royal London (Tower Hamlets), Whipps Cross (Waltham Forest). And are staffed by 16 AUKEL employees – three co-ordinators, two project officers, 10 support workers, and an administrator.
- Homerton and The Royal London are jointly commissioned until end March 2029. Newham has been extended to the end of June 2026. Whipps Cross is due to be re-procured, with a short extension under consideration, we aim to jointly bid for this with our neighbouring AUKs.
- Assist vulnerable adults in getting home from hospital, carrying out safety checks in the home, give advice on practical and wellbeing matters, and visiting regularly for a period of four to six weeks after discharge
- Are commissioned based on meeting pre-agreed targets for the number of referrals accepted, and are fully embedded into the hospital discharge system.
- Typically include provision of handyperson services, which is operationally delivered separately by three handypeople.
- Include our (paid for) Home and Care service which is delivered separately to our hospital discharge services, and currently supports c. 40 individuals.
This will be a challenging and rewarding role; you’ll need experience of change management and of leading operations. You will be resilient and will have values which align with ours: Kind, Accountable, Collaborative, Flexible and Inclusive. This is a chance to join our team at an exciting time; we’ll expect a great deal of you but in return you’ll be well supported, invested-in and given lots of opportunity to learn and grow as an organisational leader.
We’re particularly hoping to recruit someone from the global majority as our leadership team doesn’t currently adequately represent the communities we serve.
Job description
Job Purpose
The Head of Hospital and Home Services will work with the Director on strategic and operational planning and provide operational leadership for the range of Hospital and Care services delivered by Age UK East London. This role is a fantastic opportunity to be part of significant organisational change, to make an impact at a local level, and ensure that older people’s needs are recognised and met effectively. The purpose of this role is to:
· Take responsibility for the delivery of the Hospital and Home service, ensuring its delivery requirements are met and we are responsive to new opportunities.
· Manage and maintain good relationships with commissioners and professionals in the local health and social care system.
· Lead a programme of structural and cultural change in the Hospital and Home service:
- Review the service staffing and delivery arrangements, assessing which services need allocated staff and which would be better delivered by a central team.
- Introduce processes and embed good practice in case recording, reporting and data collection.
- Motivate and engage a dispersed workforce, developing a supportive and flexible culture with consistent service standards.
- Ensure that older people who are supported by the Hospital and Home team also benefit from the range of AUKEL services and those provided by other local partners.
· Ensure the hospital discharge service, the handyperson service and the home and care (paid for service) work together efficiently and effectively.
· Address performance issues in the Home and Care (paid for service), working with senior colleagues (in communications, finance and HR) to develop a financially sustainable model.
· Work with senior leaders across AUKEL, contributing your experience and expertise to problem solve, spot and develop opportunities as well as make an impact on our overall organisational development journey.
As the role develops or AUKEL begins delivering new services, the scope of the role may expand. The post holder will need to:
· Use sophisticated interpersonal and influencing skills to build rapport with a wide range of stakeholders including commissioners, partner providers, senior health and social care professionals, operational staff, volunteers and service users / patients, and maintain AUKEL’s profile with these audiences.
· Motivate and inspire a frontline staff team, using excellent communication skills, a strong understanding of key issues affecting older people, and familiarity with the commissioning environment
· Ensure the services are run to the contract KPI’s for quality and delivery, overseeing data management and analysis to ensure compliance and insight that supports future development and demonstration of impact, taking a continuous improvement approach
Summary of Duties - Key Accountabilities & Deliverables
Coordination and Management of service
· Line manage service coordinators, and oversee the good management of all service staff.
· Ensure the service is delivered in line with contractual requirements
· Working with other senior managers, ensuring good joined up internal referral pathways, clear communication and joint-working where possible
· Ensure the team is fully conversant with the organisation’s CRM (currently Charitylog) and that this is used effectively to record and manage casework and evidence of outcomes and impact of the service
· Ensure the team is knowledgeable about the local service offers and are effective in referring and signposting clients to other relevant services
· Complete and maintain relevant risk assessments.
· Ensure there is cover for gaps in service delivery (e.g. due to A/L or sickness).
· Support team members to supervise volunteers effectively
· Support implementation of any organisation-wide operational changes
· Regularly attend meetings with external professionals as necessary in relation to operational management and delivery of services
Quality and Insight
· Produce quarterly KPI monitoring and evaluation reports for each contract as required to include data, case studies and insight on service delivery and opportunities
· Produce quarterly insight to the Board of Trustees at committee level.
· Monitor compliance in record keeping around key areas
· Continuously review and monitor the service with the aim of improving quality, flexibility, responsiveness and effectiveness, and to identify and respond to new opportunities
General
· Lead the development and delivery of current and future commissioned health services in AUKEL.
· Work with senior colleagues to conduct ongoing ‘horizon scanning’ of changes in national and local priorities and approaches to services, to maximise opportunities and identify upcoming challenges for older people
· Work with local partners to share best practice and develop opportunities to work together
· Develop strategic relationships in the local health and social care system, to gain insights and inroads to future opportunities and build service reputation and influence.
· Continuously gain feedback from the team in considering how the service can develop further, for example around reach, client journey and other areas.
· Work with CE and colleagues to develop new service proposals, to develop the scope and impact of the Hospital and Home team
Leadership and management
· Engage, motivate and inspire the team
· Evaluate and manage overall team and individual performance and wellbeing
· Run regular team meetings with content that promotes team cohesion as well as being informative and operationally useful
· Ensure communication and training of the team is in line with contractual requirements and AUKEL policies
· Encourage and provide opportunity for sharing of knowledge within the team and between colleagues within AUKEL
· Take a person-centred approach to line management responsibilities
· Proactively identify opportunities for team members to stretch and use skills to develop them whilst benefiting the team / service / AUKEL
Other
· Perform other duties in connection with the general work of AUKEL when required
· To undertake any other duties within the competence of the post holder as may be required from time to time for the smooth running of AUKS
· To carry out the duties of the post in accordance with AUKS’s policies and procedures including: Equity and Diversity, Health & Safety, Confidentiality, Complaints, Data security, Safeguarding
· Participate in learning and development opportunities and take responsibility for identifying your own learning needs
Person Specification
Essential Desirable
Experience
Essential
· Of operational service management within Health and/or Social Care within the statutory, voluntary or private sector
· Of strategic service leadership and development
· Of leading change
· Of working with data to monitor outputs, outcomes and reach.
· Of carrying out programme evaluation and report writing.
· Of managing people at (at least) coordinator level, and successfully engaging and motivating staff.
Desirable
· Of working in hospital settings
· Of engaging strategically with the local health and care system
Knowledge & Understanding
Essential
· Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.
· Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their Carers.
· Of the current health and care landscape
Desirable
· Expertise in the needs of older people.
· Clinical knowledge
Skills/Attributes
Essential
· Intermediate IT skills
· Can demonstrate commitment to AUKEL values (accountable, kind, flexible, inclusive, collaborative).
· Commitment to learning and development and reflective practise.
· Resilience
Additional Requirements
· This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
· Flexibility in working hours to meet organisational needs.
Employment Details
Contract type
This contracted post is for 35 hours per week. We welcome application for flexible working including reduced hours and other flexible working arrangements.
Location
We support hybrid working to suit our team. When in the office, the post holder will be mostly based at our office in Plaistow with frequent visits to the 4 hospitals and to our Head office in Bethnal Green.
Salary
Between £41,200 and £46,350 Plus 5% employer pension contribution.
We have recently introduced a salary bands system. This salary range refers to the lowest and top steps of the grade. Salary will progress every year until the top salary is reached.
Holiday entitlement
25 days (pro-rata for contracted hours) of paid holiday per year plus bank holidays. This increases after two years of service to 27 days, and then a further one day per every year of service up to a maximum of 30 days after five years of service. In addition, all employees are entitled to one day off on (or around) their Birthday.
Conditions of employment
The job offer is subject to the receipt of two satisfactory Employment References, an enhanced DBS Check and evidence of relevant Qualification.
How We Value Our People
Learning and development
We are committed to supporting our staff through a variety of training, e-learning, workshop and shadowing. A training needs assessment is carried out annually. During the appraisal and reviewed during supervision. The majority of vacancies are advertised internally to encourage staff to progress their careers within the charity.
Flexible working policy
We welcome flexible working requests from day one and anyone can make as many requests as they wish to.
Family Friendly Policy
We have a competitive Family Friendly Policy which includes maternity, paternity adoption and shared parental leave. We have an enhanced maternity and paternity pay policy based on the length of service.
Sick leave policy
We also have a competitive sick pay policy which will give you up to 4 months full pay and 4 months half pay after 4 years of service.
Death in service insurance
We have a Death in service insurance which will help your family to cope financially should something happen to you while employed with us.
Employee assistance programme
We offer an Employee Assistance programme called WeCare which includes 24/7 online GP, Get fit programme, Mental health support, Financial and legal guidance.
Menopause and menstrual policy
The policy supports employees in their ability to adequately self-care during their period and menopause, while not being penalised by having to deplete their sick leave.
Open Door policy
The purpose of policy is to encourage open communication, feedback, and discussion about any matter of importance to an employee.
Wellbeing policy
The policy is aimed to promote mental wellbeing among staff and volunteers and tackle the causes of work-related mental health problems.
Duncan Robertson Award
For the outstanding contribution to the wellbeing of older people.
Cycle to work scheme
The scheme allows employees to obtain commuter bikes and cycling accessories through their employer, whilst spreading the cost over 12 months and making unbeatable savings through a tax break
Other benefits
Through Age UK National we provide the BUPA Employee Assistance Programme, the Blue Light Discount Card, access to a discount portal provided by AON and Ticket for Good.
Next Steps
How to apply
To apply, please complete the application form on our website.
Recruitment Timetable
Deadline to receive applications: Monday the 07th of October at 9am
1st stage interviews: Thursday the 10th (online)
Final interviews: Week commencing 14th of October 2024 (in person)
Have any questions? If you want to find out more about the recruitment process or the role, please contact our HR department with 2-3 potential slots.
The client requests no contact from agencies or media sales.
Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
We value diversity and aim to have a diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.
An exciting opportunity has come up within the small, specialised library of Anna Freud. The library supports over 600 University College London (UCL) postgraduates students and the staff of Anna Freud.
We are looking for a librarian who is able to respond to varied user needs and dedicated to providing a friendly high standard service. The role would suit an enthusiastic and responsible self-starter with strong collaboration and planning skills, who is familiar with the requirements of higher education and small specialist libraries. The post is a three-day per week job-share with one of the current librarians. Together they will support the diverse information needs of the users at Anna Freud including both staff and students.
The two part-time Librarians share the responsibility for the management, and promotion of the library’s services and resources and for ensuring the delivery of a high-quality information service that meets the needs and aims of Anna Freud.
This is a great opportunity to be involved in the planning and provision of a changing and expanding library service within a dynamic and high-profile mental health charity.
Location
Hybrid (a mixture of home/onsite working). London site (4-8 Rodney Street, London N1 9JH). This post requires a minimum of 7 hours onsite per week.
Contract duration
Permanent
Closing date for applications
Midday (12pm), Monday 14 October 2024.
Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview
Shortlisted applicants will be notified no later than Thursday 17 October 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews
Interviews will be held in person at 4-8 Rodney Street, London N1 9JH on Tuesday 22 October 2024.
How to apply
Please click on the 'Apply now’ button. We are unable to accept CVs and kindly request no contact from agencies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re recruiting for a new Head of Fundraising and Communications to build on the growth and development we’ve experienced in recent years, and move us to the next level.
You will work closely with senior leadership to raise crucial funding, public support and awareness to underpin our organisational strategy, and with colleagues across the organisation to gather and communicate stories and information in a powerful and accessible way.
This is a ‘doing’ role as well as a senior one. It’s also a wide role and you won’t be expected to be an expert at everything, so we are looking for someone with the knowledge, confidence and strategic approach to play to your strengths and those of your team, while drawing in other expertise and capacity where needed.
This is an exciting and inspiring opportunity for the right person, both in terms of the role itself, but also the key part you’ll play in helping to enable survivors to recover and rebuild their lives.
Our mission is to ensure survivors of trafficking and exploitation have all they need to recover and build lives that are safe and free.
The client requests no contact from agencies or media sales.
This is an exciting time to join The BRIT School team, as we continue to build on our successful corporate partnerships programme and the momentum of recent years. Joining us as Corporate Partnerships Manager, you will be at the heart of our efforts to #keepBRITspecial, helping the School to realise its plans and ambitions.
We are looking for someone who has a passion for the ethos and ambition of The BRIT School.
As a member of an impactful team, you’ll have the autonomy, responsibility and freedom to bring your own creativity, drive and skills to the role, and to make an impact… not only on our fundraising ambitions, but on the lives of the young artists we support.
We would welcome candidates who are looking to move into corporate fundraising from other fundraising backgrounds, or relevant sales environments. We are supportive of - and happy to consider - flexible working arrangements, including hybrid/home working.
The BRIT School is committed to Equality, Diversity and Inclusion, which is the bedrock of our ethos and values.
We look forward to receiving your application, and we hope to meet you soon.
Battersea’s Finance and Corporate Services incorporates a range of functions that support the rest of the organisation, working strategically and collaboratively to ensure that Battersea can be here for every dog and cat.
We are looking for someone to join our team as a Risk Manager, to manage and improve Battersea’s existing enterprise risk management approach at a strategic and operational level.
To be successful in this role, you will have strong experience of being a risk leader, a comprehensive understanding of enterprise risk management, and practical application of risk management across a similarly sized organisation, with significant analytical skills.
More about Battersea:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.
All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.
Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
What we can offer you:
We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
- Discounted gym memberships and cycle to work schemes
- Life insurance
- Support for your professional and career development, including access to digital and in-person training programmes, a wide range of tools and resources, leadership and management training, mentoring and much more.
Our hybrid working policy:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to maintain the benefits of home working, while allowing for collaboration and maintaining a connection to our cause. In addition to this, our offices are in a great location within London, have modern facilities, offer great employee socialising spaces and a discounted café. Best of all, coming on site offers you the opportunity to meet our lovely rescues with lunchtime cat socialising and the occasional office dog!
Equality, diversity and inclusion at Battersea:
At Battersea, we are committed to providing equality of opportunity, and developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.
As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments.
Closing date: 2nd October 2024
Interview date(s): w/c 7th October 2024; w/c 14th October 2024
If you think you’re a good fit for the role, and you’re passionate about dogs, cats and our work, then we’d like to hear from you.
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
Thank you for taking an interest in our Data and Insight Coordinator role.
This role will be central to ensuring our data-driven approach aligns with our goals. You'll work closely with the Head of Evidence and Impact and colleagues across the organisation to:
- strengthen our data infrastructure,
- optimise programme evaluation,
- inform our fundraising and communications efforts, and
- advocate for policy changes that benefit young people.
We're seeking a passionate and collaborative data professional who is excited about using data to drive positive change. We are a small department and this role will help bolster capacity as we embark on an exciting period of growth with our new 2024-2027 strategy cycle.
This role is perfect for someone looking to take a step up in data management, training & information sharing.
Khulisa’s new strategy is focused on evolving our delivery approach for lasting impact. This involved making significant changes to our programme delivery and operating model. This shift towards prioritising long-term outcomes and an evolved delivery approach requires an expert Data and Insight Coordinator who can play a central role in data management and analysis, systems development, MEAL (Monitoring Evaluation Accountability and Learning), and storytelling.
Whilst this role requires proven experience of quantitative skills, we are open to candidates with limited or no experience in qualitative research. This is a varied role and there will be opportunities for fieldwork e.g. conducting interviews, facilitating and moderating focus groups, etc. We can provide training and support to help you develop the necessary qualitative skills.
The ideal candidate is someone who is passionate about data and eager to contribute to our ongoing efforts to improve our data-driven approach. If you enjoy making data fun and easy to understand, are comfortable working with stakeholders from non analytical backgrounds, and get a kick out of improving processes then get in touch.
If you're creative, solution-oriented, and enjoy working with diverse teams, we encourage you to apply. There has never been a more exciting time to join!
Please download the full application pack before applying. You can find further details on Khulisa's website too.
To apply, please share a covering letter addressing the abilities and skills within the person specifications, and a copy of your CV (no more than 2 pages) by 9pm, Sunday 20 October 2024 with us.
Any applications without a covering letter will not be considered.
The client requests no contact from agencies or media sales.
We're looking for two proactive & passionate individuals to join our Housing Advice team to deliver an effective housing advice and advocacy service to young people accessing our day centre.
You will be working within our Housing team to deliver an effective advice service for young people. You should be experienced in delivering housing advice within a youth and community or other relevant setting, of supporting clients with multiple and complex needs, and have a proven track record of referring and progressing vulnerable people into suitable accommodation. There are two roles available.
Key details
- Contract type and hours: Permanent. The role is full-time, 35 hours per week Monday to Friday. Some work over the Christmas period will also be required.
- Salary: The starting salary for the role is £31,200. The salary scale is £31,200 to £34,736 pro rata.
- Location: New Horizon Youth Centre, 68 Chalton Street, London, NW1 1JR.
- Application deadline: 9am, Friday 4 October 2024 *or earlier if enough applications are received, so apply as soon as possible*
Key objectives:
- To deliver an effective Housing Advice service to young people accessing New Horizon Youth Centre, carrying out thorough assessments of need and enabling young people to move on into independence.
- To maintain and build a network of relationships with relevant external agencies and internal specialists.
- To increase accommodation options for young people, both through NHYC’s own projects and with external partners and make appropriate referrals into accommodation and external specialist services.
Reporting to: Service Manager and Head of Services (Housing)
Main tasks and responsibilities
Young people's services
Delivering a housing advice service to young people with multiple needs. This will include:
- Working to ensure young people receive a high-quality service from the point of registration to move-on. Taking a hands-on approach to dealing with complex or difficult cases.
- Carrying out thorough needs assessments with young people accessing the service in order to refer young people into appropriate accommodation and to external specialist services.
- Providing young people with expert advice and guidance relating to their housing situation. Monitoring and evaluating young people’s progress.
- Engaging other relevant external partners, able to provide accommodation and other move on opportunities to young people.
- Referring young people to other internal New Horizon Youth Centre teams in order to support their progression, including Health, Youth Work, Outreach and Jobs, Education and Training.
- Providing advocacy and referring young people to a wide range of specialist external advice services including around advocacy, substance misuse, mental health, immigration, counselling, financial/debt advice, and legal services.
- Attending regular briefings, team meetings, reflective practice and clinical supervision, both with NHYC and project partners. Ensuring that Health and Safety or safeguarding issues are addressed at all times.
Sharing best practice
To proactively share best practice with internal and external stakeholders in order to maximise the impact of the work of NHYC. This will include:
- Identifying and acting to maximise NHYC’s profile by seeking out and responding to opportunities with specialists and agencies who might offer resources, funding, or individual services relevant to client needs.
- Promoting and representing NHYC at relevant forums, meetings and events.
Information management
To produce and maintain accurate and useful information in a range of formats in order to promote effective service delivery and evaluation. This will include:
- Recording all contacts with clients appropriately and maintaining all relevant files and recording systems.
- Producing written reports in a variety of formats to meet the requirements of NHYC, external service providers and funders, e.g., project reviews and assessment reports.
- Inputting and extracting information from client monitoring systems and other accounting and database systems. Utilising other relevant software for the production of reports.
- Being self-servicing in day-to-day administration, and following team and NHYC’s administrative procedures.
Reviewing personal and professional development needs
To be proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement. This will include:
- Reviewing and evaluating own performance to identify strengths and areas for development. Identifying own learning/development needs and opportunities.
- Undertaking development and training opportunities and being responsible for obtaining maximum benefit through review, reflection and practice.
- Taking a proactive approach to supervision including regular line management supervision, team meetings, team reflective practice and clinical supervision.
Other
To contribute positively and constructively to the development of the team, the service and the centre. This will include:
- Covering for other members of the team where necessary.
- Following NHYC’s policies, procedures and performance expectations in all functions of the post.
- Undertaking as required any other duties compatible with the level and nature of the post and/or reasonably required by the Service Manager, Head of Services, Director of Operations or CEO.
Application deadline
9am, Friday 4 October - or earlier if enough applications received
The client requests no contact from agencies or media sales.
We are looking for an experienced and proactive Administrator with good organisational skills, an eye for detail and people skills to join us at The Royal College of Radiologists (RCR), a medical charity focussing on supporting doctors to deliver medical imaging and cancer services.
This is an exciting opportunity to join the high performing RCR Exams Quality Team. In this varied role the Examiner and Committee Administrator will be high functioning and able to multitask to support and service the RCR’s exam committee meetings. You will provide secretariat support for committee as well as organising facilities, travel, accommodation, dinners, and expenses as well as manage the examiner recruitment, induction and training process.
The successful candidate will be a good communicator, able to work collaboratively with colleagues, examiners, and chairs of relevant committees. With excellent administrative skills it is important that the successful candidate has a commitment to providing a professional, friendly and proactive service.
What you will do:
- Coordinate committee meetings in person, online or hybrid routinely or as when needed.
- Prepare committee agendas, source papers for timely circulation.
- Keep accurate records including updating the CRM and website.
- Manage examiner recruitment materials, acting as main point of contact for applicants.
- Support examiners with travel and accommodation bookings.
- Evaluate and grow our examiner appreciation work.
What you will need:
- Experience providing high quality support service.
- Experience in providing administrative support and managing administrative processes.
- Good working knowledge of Microsoft packages.
- Good organisational skills.
- Effective interpersonal skills.
If you are an enthusiastic team player, passionate about administration and understands the importance of the support you will provide then please find out more about the role, the RCR and instructions on how to apply by visiting the RCR website and reading the candidate pack.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Hours of work: 37.5
Contract: Fixed Term contract
Job Type: Full-time
Based at: 23 Monck Street, London, SW1P 2AE
Main Responsibilities:
- To provide a high quality, client-led trauma informed support service to children and young people affected by suicide, enabling them to Address issues resulting from experiences of suicide
- Empower children and young people to aspire to a positive future
- Contribute to the prevention of future potential attempted suicide by promoting healthy attitudes to relationships, life, resilience, families and their communities and friendships
Role tasks:
- Provide early identification, intervention and support to CYP to prevent the development of negative health outcomes for children who have been affected by suicide. With a focus on identifiers such as poor school performance, decreased social adjustment and higher levels of stress, anxiety and depression.
- This service will have a pathway dedicated to working with children and young people that runs parallel to the core service. This will comprise of:
- • Immediate response following the suspected incident of suicide loss with a focus on supporting children and young persons around communication and addressing immediate issues of uncertainty, anxiety, anger and blame.
- • Deliver Group interventions and peer support focused on exploring reactions to death and suicide and strengthening coping skills for bereaved children.
- • Individual emotional and practical support and signposting to appropriate specialist services.
- • Coordination with other key stakeholders that may be involved in the care of the child or young person. This may include schools, community groups, GPs and other professionals.
- The service will be sensitive and adaptable to the child or young person’s communication style and ensure any support materials developed are relevant and age appropriate. Parents and carers will also need support to find the best words to share 11 information with children, ways of opening up conversations and how to respond to difficult questions.
- The service will provide support to education settings such as schools, colleges and universities located within NW London. Offer guidance on developing and implementing postvention protocols and procedures to be followed in the aftermath of a suicide in the community.
- This might include providing resources and support to affected students, staff, and parents, as well as facilitating open and honest communication about the incident. In addition, it will offer emotional and practical support and signposting for students and staff who may be experiencing grief and trauma related to the suicide loss.
- This can be done through individual or group sessions, which provide a safe space for individuals to express their emotions and receive guidance on coping strategies.
- Work within a whole family approach to supporting young people, facilitating clear pathways into relevant services and maintaining effective information sharing between services.
- Assess, manage, and review risks to children/young people (CYP), parents, colleagues, and self.
- Assess the needs of CYP and develop outcome focussed support plans using solution focussed, strength-based methods, in partnership with the CYP and, as appropriate, parent/carer, enabling them to increase feelings of safety and recover from their experiences of suicide postvention
- Implement and review support and risk management plans to ensure desired outcomes are achieved.
- Develop and deliver planned interventions to meet needs and improve outcomes for CYP and families, including tailored one to one support and group work.
- Deliver appropriate interventions for CYP relating to postvention suport
- Deliver programmes promoting safe relationships to prevent future experiences of abuse.
- Plan and implement activities to ensure the service is informed by the voices of CYP so we understand their needs and how we can improve our services.
- Work with colleagues to deliver an effective service in line with stakeholder needs, policies & procedures, and budget parameters.
- Ensure personal safety and that of CYP and other staff.
- Safeguard the health & welfare of CYP and their families.
- Work effectively in partnership with multiple statutory and voluntary agencies to enhance service delivery.
- Maintain accurate and confidential case management records and databases and contribute monitoring information for the service.
- Set up and facilitate various user led support groups
- Attend multi agency meetings to support work with families.
- Prepare and present reports where appropriate, including to support legal processes.
- Comply with data protection legislation, confidentiality and information sharing policy and procedures and all legislation connected to your work.
- Respect and value the diversity of the community and recognise the needs and concerns of a diverse range of individuals and families ensuring the service is accessible to all.
- Remain up-to-date and compliant with all relevant procedures, policies and codes of conduct, upholding standards of best practice.
- Enable service users to participate in the design, delivery, and evaluation of services
- Work in association with other professionals to deliver a holistic service to families living with the effects of suicide
- Accountable for and review own practice using supervision, reflective practice and other opportunities for continuous professional development.
- Promote the work of Mind and the issue of suicide postvention specific to young people
- Contribute to the formulation of operational policy and future development of services as a whole
- Such other duties as Managers or the Chief Operating Officer may from time to time reasonably require.
Application process
Please check Job description to ensure that you meet the requirements of the role.
Deadline for submission of application is Monday 30th September.
Please note, we may close applications early if we receive a high volume of applications
Benefits: Hybrid-working if nature of role permits Learning and development opportunities Cycle to work scheme (interest free lone paid back 12 months period) Employee Assistance Programme (A 24-hour helpline from Health Assured to support you through any of life’s issues or problems) Free eye test Flexible working - core working hours 10.15 - 4pm (depedent on nature of the role)Interest free loan, those in financial hardship
REF-216 672
£40,500 - £47,700 per year
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
We're looking for a Proposition Development Manager to join a newly created team within our Fundraising directorate. The team have been created to work alongside the high value teams (Philanthropy and Partnerships) to provide them with the highest quality donor research, funding propositions and stewardship materials required to create transformative partnerships with businesses, high net worth individuals, trusts and foundations.
As the Proposition Development Manager, you’ll play a pivotal role in this team, supporting our ambitious high value fundraising strategy and the development of Prostate Cancer UK’s first Major Appeal. You'll take the lead in developing the Appeal case for support, and crafting funding propositions. Collaborating closely with our high-value fundraisers, you'll develop bespoke funding propositions ranging from six to seven figures, ensuring they resonate with potential donors.
Your expertise will be central in guiding our high-value teams on creating impactful funding proposals, supported by consistent access to organisational priorities and plans. You'll also establish an 'Information Bank' of materials to support fundraising efforts. Ensuring compliance with data protection regulations, you'll maintain the integrity of our data records in alignment with GDPR and organisational policies.
What we want from you
We’re looking for a fundraiser who understands high value fundraising. You’ll have experience in building compelling cases for support, bids and partnership concepts with major donors, companies, and potentially grant funders. Working in collaboration with our high value fundraisers, Research and Support and Influencing teams to create engaging and bespoke propositions.
You’ll be an excellent communicator, often translating complex and technical information to a range of audiences and stakeholders in multiple formats (e.g. proposals, presentations or web copy). Your exceptional relationship-building, influencing, and negotiation skills will enable you to interact effectively with stakeholders at all levels.
This is a rewarding role where you'll be supporting initiatives to deliver growth in high value fundraising, Philanthropy and Partnerships teams and assist in the development of long-term, mutually beneficial relationships with donors and partners.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace, that represents, and can advocate for the communities we support. We stand against discrimination and prejudice, and we champion tolerance, fairness and equality in everything we do. This makes us stronger and helps us reach more people. We’re all here for the same reason: to give every man the power to navigate prostate cancer.
We're committed to righting health inequalities across the UK, starting with those faced by Black men who are at double risk. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer.
Therefore, we’re particularly interested in applications from those from marginalised and vulnerable communities. This will help us create an environment of inclusion where everyone can bring their authentic selves to work, where personal qualities are as important as professional experience, and our people feel seen and heard.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.
The closing date is Sunday 6th October 2024. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. We’re running a two-interview stage process for this role. Currently first round interviews are scheduled for Wednesday 16th October and second stage interviews are scheduled for Tuesday 22nd October 2024.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Early Years Programme Advisor
We are looking for Early Years Advisors to join the team supporting the contract delivery of the Champions programmes.
Maths Champions is an online professional development programme, enabling early years settings to access CPD from their setting without the need to release staff to attend external training. The programme contains a range of evidence based training, reflective tools, resources and support from an Early Years Advisor.
This role offers hybrid or remote working.
Position: Early Years Advisors (Champions Programme) x3 posts available
Location: Huddersfield/hybrid or remote
Hours: Full time, 37 hours per week (with flexibility to allow for evening and occasional weekend work)
Salary: £30k increasing to £32k following probation
Contract: Temporary until July 2026
Benefits: Include 25 days’ holiday, rising to 29 after service increments plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, flexible working patterns
Closing Date: 1st October 2024
Interview Date: 15th – 18th October 2024
The Role
You will support the contract delivery of the Champions programmes, ensuring contract milestones are met. The Champions programmes are online professional development programmes designed to support early years settings to drive continuous improvement and increase high standards in early education for children from birth to five years, in line with the organisations mission to promote quality in early years for UK and international customers.
Working closely with other early years advisors, delivery partners, managers and cross teams, you will be responsible for the delivery of Champions programmes.
You will work with the private, voluntary, maintained and independent sectors, and school provision providing advice and support relating to Champions programmes that enable practitioners within nursery settings with practice improvement resulting in better outcomes for children.
About You
Educated to degree level/early year’s teacher specialising in children’s speech, communication, language and mathematical development or equivalent in early years you will have experience of:
- Working in early years, leading practice specifically in mathematical, language, literacy and communication as an early years professional or teacher
- Coaching and mentoring early years practitioners to support practice improvement
- Customer service or related experience
- Multi-agency partnership working
- Developing and securing strong partnerships
- Involvement with early year’s networks or groups
- Product development and review
To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.
About the Organisation
The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an envi
ronment in which early learning and care can flourish.
The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.
You may also have experience in areas such as Early Years, Early Years Advisor, Early Years Practitioner, Early Years Teacher, Programmes, Programme Officer, Maths, Teacher, Teaching, Coaching, Customer Service, Education, Schools.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Investment Director - Diversity Focused Fund
Location: London/Hybrid
Department: Big Issue Invest Head Office
Contract type: Permanent
Hours: 35
Salary:£70,000 - £75,000 depending on skills and expereince.
We are looking for a socially equitable Investment Director to join one of the UK's leading Social Impact Investors.
We encourage and welcome applicants from all members of the community and particularly applications from those who are underrepresented in our sector – women in senior roles, people with disabilities, Black, Asian, or Minority Ethnic backgrounds, LGBTQIA, and from different socio-economic and educational backgrounds.
The Investment Director will lead the Growth Impact Fund which has been designed to address structural barriers facing entrepreneurs from underrepresented back grounds. You will be working closely with Joint Venture Partner – UnLtd. in managing the existing portfolio of diverse social enterprise clients on behalf of the fund.
You will have an understanding of investment from origin, investment and portfolio management to potential exits and a considerable understanding of the financial needs of social enterprises.
You have strong end to end investment tracking skills, the ability to build trust and credibility with stakeholders alongside the ability to negotiate and utilise sales skills when building new business.
If this sounds like you and you are a supporter of our work then please see the attached Job Description for a fuller summary of responsibilities, skills, qualities and experience required for the role.
Big Issue Invest is part of the Big Issue Group which brings together media, investment and service initiatives under the one aim of creating solutions through enterprise, to unlock social and economic opportunity for the 14.5m people in the UK living in relative poverty to earn, learn and thrive.
The Big Issue Invest and Big Issue Group are strongly focused and striving towards equal opportunities and committed to promoting and enhancing diversity, equality and inclusion.
Salary and Benefits:
- Salary is in the range of £70,000 to £75,000 per annum dependent on skills and experience.
- 25 days holiday plus bank holidays that grows incrementally service.
- Flexible working policy
- Pension scheme
- Private Health care cover
- Enhanced Family benefits
- On-going learning and development
- Employee Assistance programme to support your health and wellbeing
- Perkpal Benefits scheme
Workplace details
The role is based in the Big Issue Head Office in Finsbury Park, London.
Closing date – 02 October 2024 (23:59pm). Please note that we may shortlist and interview before the role closes so please apply asap.
Since 1991, The Big Issue has fought poverty by creating opportunities and supporting people to take control of their lives. Over time our organisation has grown and now The Big Issue Group consists of The Big Issue Company Ltd and Big Issue Invest Ltd (our social investment arm) and Big Issue Changing Lives Community Interest Company.
REF-216896
Reporting to: Chief Executive Officer
Salary: up to 55k based circa on capabilities and experience
MindTHNR is open to considering individuals at the Head level or at the Director level
About Mind in Tower Hamlets, Newham and Redbridge
Mind in Tower Hamlets, Newham & Redbridge (Mind THNR) is a local Mind association and community mental health charity. We endeavour to make sure that everyone with a mental health or emotional issue has somewhere to turn for advice and support.
Our vision is a society where everyone is accepted and included; where there is no stigma or discrimination towards people because of mental health issues; and where our clients' needs and ambitions are supported. We provide an extensive range of support services- including for those in crisis, through our work in Tower Hamlets, Newham and Redbridge.
About the Role
The purpose of this role is to lead and shape our People and Culture practices, playing a pivotal contribution in driving the organisation towards its vision and future goals. You’ll collaborate with colleagues at all levels to understand their needs and objectives, ensuring the People and Culture plan facilitates positive organisational change and a great colleague experience for Mind THNR 70 or so staff.
As a key member of the Leadership Team, this role is responsible for ensuring that all human resources functions, including strategy development, governance, staff leadership, and wellbeing, align with and support the overall mission and values of the organisation.
Additionally, the role will be critical in championing diversity and inclusion, ensuring compliance with relevant legislation, and driving continuous improvement through innovation and strategic leadership.
About you
We would love to hear from you if you have:
- CIPD:
Must hold a relevant CIPD qualification, demonstrating a solid HR management and strategic leadership foundation.
- Proven experience in senior-level strategic people management:
Demonstrable ability to provide high-level strategic HR advice, evidenced by specific examples of successful interventions.
- Track record in leading and implementing cultural and organisational change:
Successfully led and facilitated major change programmes, including cultural transformation, that support the organisation's growth and adaptability.
- Expertise in developing and executing complex workforce strategies:
Showcases deep professional knowledge and relevant experience in crafting and implementing comprehensive workforce strategies.
- Effective communicator with diverse communities:
Ability to engage, inspire, and communicate effectively, demonstrated by past successes in fostering inclusive environments.
- Comprehensive knowledge of HR best practices and methodologies:
In-depth understanding of current HR practices, with a proven ability to apply this knowledge to drive organisational success.
- Strong influencing, negotiation, and diplomatic skills:
Proven ability to diplomatically influence and negotiate with key stakeholders, with examples of successful outcomes in complex situations.
The closing date for applications is Sunday 6th October at 23.59hrs
If you would like to discuss the role before applying, please feel free to contact Emmanuel from Diversifying Group
Our Commitment
MindTHNR is committed to being an Anti-racist/Anti-discriminatory organisation – we are advocates for racial justice and equality for all members of our community. We will continue to listen, learn, and keep taking action to influence change. This is not a tick-box exercise for us, this is for our community, this is for our staff, this is for all those who have faced inequity and inequality based on their gender, sexuality, ethnicity, religion, disability, and age. We may just be starting, but we won’t stop!
Accessibility and Adjustments
We are committed to providing reasonable adjustments throughout our recruitment process and we will always endeavour to be as accommodating as possible. If you would like to discuss any specific requirements, please contact Emmanuel Crosser