Community Service Manager Jobs

Closing Date: 5 November 2024

Ref 6864

We're looking for a proactive, adaptable and engaging individual with proven experience of delivering excellent customer or supporter care to join our team as a Central Community Fundraising & Engagement Assistant!

You'll get to work with our fundraisers and teams across the Fundraising & Marketing Division to help build lasting relationships with our supporters, plus enable the Regional Fundraising & Engagement team to deliver exceptional support to individuals, groups and corporate partners who raise vital funds and awareness for our work.

Please note: This role will require the successful applicant to work from our London, Farrington office 2-3 day a week. 

 About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.  When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.  We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the Role

As Central Community Fundraising & Engagement Assistant, you will be responsible for the delivery of central fundraising and engagement support to regional supporters.  You will be the first point of contact for incoming enquiries and will proactively communicate with supporters across the department, using relationship fundraising techniques to provide an excellent supporter experience and build long term relationships.  Our successful candidate will also ensure processes and materials are in place to enable staff and supporters to carry out their fundraising in a compliant and effective way.

You will:

• Be point of contact for regional supporters and provide an excellent supporter experience across multiple channels
• Be responsible for maintaining and updating supporter records, fundraising activity and communication history
• Ensure supporters have the fundraising materials needed to deliver successful, enjoyable and compliant activities
• Assist in the creation and delivery of regular and engaging communications to both internal and external audiences, ensuring data is accurate and contact preferences are adhered to
• Maintain oversight and accurate recording of income and expenditure for the team, including regular reporting of the performance of our supporter's online giving platforms, donation coding and tracking team expenditure
• Provide central support to the regional teams, incl. coordinating logistics for departmental meetings and events
• Support the Challenge Events team in supporter stewardship and event delivery

To be successful, it is important that you have:

• Proven experience of delivering exceptional fundraiser/customer care
• Experienced relationship manager, able to quickly build successful relationships with colleagues, supporters and suppliers
• Excellent project management skills and highly organised
• Impeccable attention to detail and the ability to work independently without supervision
• First-class interpersonal, prioritisation and communication skills, both verbal and written
• The willingness to carry out duties outside office hours in the case of an emergency appeal
• A commitment to Save the Children's vision, mission, values and approach.

What we offer you:

• Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
• The opportunity to make a tangible difference in the lives of children globally in a dynamic, supportive, and collaborative work environment.
• To have the best (and happiest) employees we focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.

Closing date: November 5, 2024

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, however, this role will require the successful applicant to work from our London, Farrington office 2-3 day a week. Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Job Title:                 Community Coordinator (North London)

Reporting To:            Community Engagement Manager

Salary:                       £28,000 - £34,000 pro rata

Contract Type:        Full-time, Permanent.

About The Felix Project

The Felix Project is London’s leading food redistribution charity, dedicated to ensuring good food is never wasted and no one goes hungry. Last year, our nearly 180 staff and over 15,000 volunteers collected 32 million meals of surplus food, distributing it to Londoners in need through a network of over 1,100 community organisations, charities, and schools.

In London, one in five households with children lack reliable access to nutritious food, while the UK wastes 20 tonnes of food per second. The cost of living in London has risen by 24% in the last three years, and food prices continue to climb. About 14% of working families have turned to food support services for the first time in the past year, and 100,000 London families have less than £3 a day for food.

Our work has never been more needed, and demand continues to grow: we are building our expertise and impact in response. The Felix Project now operates from four main depots in North, South, East, and West London, with ‘point-to-point’ projects in Central London and Canary Wharf. The East London depot has a kitchen producing up to 5,000 meals per day from surplus food. A new 'Multibank' in Ealing distributes non-food essentials.

Purpose of the Job:
Based in one of our operational warehouses you will help support Felix’s missions through the development of a network of charities, community groups and other key stakeholders involved supporting vulnerable Londoners across London. Your work will help to build the network’s capacity to accept and distribute food through our depot operations, Green Scheme & Felix Connect and non-food items through Felix’s Multibank. 

The Community Coordinator role will support the depot and operational teams, responding to enquiries from the community network to help ensure the smooth flow of food and non-food items whilst delivering excellent customer service. This will include ensuring recipients of our food are compliant with all relevant legislation and guidance as required by our food partners and food business operators. 

Your work will help us to effectively monitor and evaluate our growth against our strategic objectives through robust data collection, monitoring and updating using our CRM system.

Benefits

• 25 days annual leave per annum (+ bank holidays) plus up to 5 days additional leave for length of service.
• Enhanced Maternity and Paternity leave.
• Birthday day off.
• Access to benefit platform for a wide range of discounts on everyday spends plus gym discounts.
• Training and development opportunities.
• Employee assistance programme including 24 Hour GP helpline.
• Cycle to Work Scheme.
• Opportunity for free meals whilst working at our depots.
• After work activities such as Felix’s softball team, running club and cycling club

BCPC is a registered charity and not-for profit organisation which has been training counsellors and psychotherapists since 1984. BCPC has over 500 graduates. It is based in central Bath and serves the Southwest of England.

BCPC has three core purposes:

• To provide excellent training for adult learners in Listening and Foundational Skills, Counselling and Psychotherapy and opportunities for personal and professional growth and development through a range of training experiences
• To provide counselling and psychotherapy services for the public through the BCPC Referral Service and through our low-cost counselling services available to those with low income, through our student placement service.
• To provide a professional community for its graduate membership.

Recruitment of a Finance Manager

Our current Finance Manager is leaving us after 10 years, and we are seeking to appoint an engaged, ambitious and strategic Finance Manager with strong interpersonal, management and communications skills to play a key role, ensuring BCPC’s continued growth and success. 

As the Finance Manager, you will be responsible for all aspects of finance within BCPC. The role will work closely with the Director to ensure the long-term financial health and stability of the organisation.  This is an excellent opportunity for someone who wants to make a difference and play a key role within the organisation.

Closing date: 25th November 2024 at 10am

First interview date: December 2nd 2024 - in person at BCPC

Second interview date: To be confirmed

Position starting date: February 2025

Important Note: Due to the nature of the role we will only consider applications from candidates based in or around Birmingham.

People’s Economy aims to build the agency and power of people facing injustice and working for social change so that they have the expertise, capabilities and resources to develop their own analysis of how the economic system is a root cause of the injustice they face, develop strategies to change it and then take action with others. Our vision is for a world with economies that meet the needs and priorities of people currently experiencing economic injustice.

We are looking for people who are: passionate about addressing economic injustice, hold a deep knowledge and connection to Birmingham and are capable of working with and supporting changemakers and community groups across the city.​

We have worked in Birmingham for five years and the need and urgency for our work is greater than ever, with the many live grassroots campaigns across Birmingham mobilising people to come together to save libraries, youth services and social housing. We know that a shared root cause of all of these crises is the city’s economic system. 

This role leads our work across Birmingham to help build our collective capacity to analyse, strategise and take action for economic system change in the city. It will coordinate our Programme team to deliver different initiatives that support a growing movement for economic justice across the city - particularly focused on building support and engagement amongst grassroots changemakers and communities experiencing economic injustice. It will manage projects and resources, conduct programme development and delivery, oversee outreach and partnerships, changemaker recruitment and contribute to fundraising - ultimately play a key role in shaping our regional impact. This position is crucial in coordinating our work across Birmingham and driving meaningful collaboration with local and national stakeholders, in particular working collaboratively with Economic Justice Brum, a long term initiative working on local economic systems change.

Online Open House

Come and meet us! We are hosting an online open house on Monday October 28th at 12pm for anyone who is interested in hearing more about the roles we’re currently hiring for or what People’s Economy is all about.

You can use this space to ask any questions you might have about the role, find out more about the organisation and meet some of our staff team. Curious?  This will be hosted as a webinar and questions can be submitted via the Q&A function so you will be able to remain anonymous unless you choose to unmute or turn on your video to ask a question.

Sign up here:https://us02web.zoom.us/webinar/register/WN_w2oUR_ckS6ycbSMqExXrkw#/registration 

Job Description

Birmingham Programme Development

• Working closely with the Programme Director and the Programme Team, lead the translation of People’s Economy’s strategy into a programme of work in Birmingham
• Working closely with the Programme Director and the Programme Team, identify the resources People’s Economy needs to deliver its strategy in Birmingham and contribute to fundraising for the organisation’s programme of work in Birmingham
• Working closely with Programme Director lead outreach and relationship building with community and civil society partners, including members of the Economic Justice Brum
• Working closely with the Head of Community, lead the development of People’s Economy’s programme of outreach and relationship building with changemakers in Birmingham including current grassroots campaigns such as Save Birmingham, Save Birmingham Youth Service (SBYS), Ladywood Unite, Save Druids Heath and the Birmingham Fair Housing Campaign.

Birmingham Programme Delivery

• Working closely with the Programme Team, coordinate the delivery of People’s Economy’s programme of work in Birmingham and ensure it is well embedded, integrated and supportive in the local economic justice landscape
• Play a leading role in our collaborative work with Economic Justice Brum ensuring consistent coordination, support and relational working
• Lead our work on developing and delivering a creative communications plan for Economic Justice Brum, as People’s Economy is its appointed communications partner
• Lead on organising the logistics and resources required to effectively deliver People’s Economy’s programme of work in Birmingham 
• Working closely with the Programme Team, coordinate the monitoring, evaluation and learning of People’s Economy’s programme of work in Birmingham
• Working closely with the Programme Team, recruit and onboard changemakers from Birmingham to opportunities within People’s Economy’s training and support programmes
• With support from the Head of Training, contribute to the delivery of learning and skills sessions when appropriate
• Facilitate spaces and workshops for our changemakers, partners and other stakeholders
• Maintain relationships with changemakers from Birmingham while they are involved in People’s Economy’s programmes and act as a key point of contact

Supporting other work strands

• Feed into the development and implementation of other work strands including community building and the organisational communications strategy

Managing projects and people

• Work with the Head of People and Operations to recruit freelancers to help deliver People’s Economy’s programme work in Birmingham
• Line manage freelancers contributing to People’s Economy’s programme of work in Birmingham, and any staff roles which (in future) report to Programme Manager Birmingham
• Manage (or contribute to) non-programme projects that contribute to achieving People’s Economy’s goals, as agreed with the Programme Director
• Work collaboratively with the Programme Team to ensure a joined-up approach across People’s Economy’s work Financial management and income generation
• With support from the Programme Director, develop and manage budgets for programme work in Birmingham
• With support from the Programme Director, contribute to income generation by leading the development of agreed identified opportunities, including by holding key relationships with existing and potential funders

Financial management and income generation

• With support from the Programme Director, develop and manage budgets for programme work in Birmingham
• With support from the Programme Director, contribute to income generation by leading the development of agreed identified opportunities, including by holding key relationships with existing and potential funders

For full role description and person specification see attached application pack

Our ideal candidate will be an experienced, committed and highly organised Fundraising Manager. The postholder will have a central role in working with the Head of Fundraising to secure grants from statutory agencies and trusts and foundations but will also work to steward relationships with individual donors, support innovative digital fundraising campaigns and assist in the delivery of targeted fundraising activities and events. There is significant scope and opportunity for the Fundraising Manager to develop the charity’s work arounds trusts and foundations, individual giving, challenge/community events and corporate partnerships.

You will be ambitious and creative with a positive attitude, happy to roll up your sleeves and get involved to enable us to achieve our goals. This role would be ideal for applicants with successful fundraising experience and could suit someone wishing to progress their fundraising careers by stepping up into a Fundraising Manager role.

It is a rewarding role where your work will be transformational working within a friendly and hardworking team committed to keeping children safe from sexual harm.

Safeguarding

We are committed to safeguarding and protecting the vulnerable adults, children and young people that we work with. As such, all posts are subject to a safer recruitment process including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Equality, diversity and inclusion

We believe in creating a positive environment where our differences are respected and each of us feels valued for our contribution. Showing respect and consideration to all is part of our values and at the core of our culture.

As an inclusive employer, all qualified candidates will be considered regardless of race, ethnicity, religion or belief, age, socioeconomic background, gender identity or expression, sexual orientation, pregnancy and maternity and caring responsibilities, marital status, nationality and disability including invisible disabilities and neurodiversity. As part of our safer recruitment process we actively remove bias from applications i.e applications are anonymised prior to sharing with the recruiting panel and equal opportunity monitoring forms are removed from applications on receipt and retained by HR for analysis reporting.

Are you someone who wants to use your knowledge and skills in the advice field to play a lead role in growing and developing a small service into a leading quality advice provider?

This role would suit someone without management experience, who is already working in an advice role and seeks career development, or equally someone with experience of managing advice services. 

You will have in-depth and up-to-date knowledge and recent experience of providing casework in welfare benefits, and a willingness to seek further training in basic housing and community care. We will consider applicants who can add to their base welfare benefits knowledge with intensive training within a short period.

You will carry your own caseload while also providing line management, mentoring and support to one trainee advisor. We would expect the Advice Manager’s caseload to reduce over time as we develop and grow the number of advisors on the team.

A key aspect of this role will be working with the CEO to get the organisation ready for the Advice Quality Standard and on the recruitment, training and support of volunteer advisors. 

We would expect the post holder to be proactive in developing the service, preparing information to support funding bids and to be able to think creatively on how we can meet the needs of Camden’s diverse disability community through advice and information.

You will be committed to learning more about the Social Model of Disability and will share our vision for a radically inclusive world where people with differences are never Disabled by the society in which they live.

The IT Manager will lead and maintain the continuous development of the current ICT infrastructure; integrating and managing software systems, databases, and productivity/collaboration tools. They will also be responsible for ensuring the adequacy of the National Offices IT infrastructure and development of that infrastructure with the National Office users.

The IT Manager will be responsible for ensuring that the ICT budget is complied with and maintained and will be responsible for resolving any under/overspends within the ICT budget.

If you would like to apply for this role, please visit our website to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 8am on 4th November 2024

The interviews will take place in 12th November 2024, location TBC. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

Alive is seeking a talented individual to oversee and manage our Community Older People’s Services.  This will involve leading a team of committed and talented staff delivering our gardening and horticulture therapy services (allotments/community gardens/hospital gardens) and our dementia Meeting Centres.  You will have strong experience of working in the health care sector, in particular dementia, and a passion for providing person centred care and services for older people. A compassionate and empathetic leader, you will have strong people skills with experience in management and be able to inspire and motivate a team.

​Alive is the UK’s leading charity enriching the lives of older people and training their carers. We believe passionately that all older people should feel connected to the world around them and our award-winning and innovative activity in the community and care settings make this possible, alongside the training and coaching we deliver to carers to  equip them to engage older people more meaningfully. To find out more about our work, and read inspiring case studies, please go to our website. 

This is a fantastic opportunity to join a vibrant and innovative charity, and to help bring enjoyment and vitality to some of the most vulnerable older people in society. 

We are looking for someone who can ideally work 4 days a week, but we would be interested in candidates who are able to work for 3 or 5 days a week and will adapt the job accordingly.

 Please see the job description and person specification for details. To apply,  please send in your CV with a covering letter detailing why you match the job description and would like to work for Alive. Please send your information in to Alive by 5pm 7th November 2024. Interviews will be held 14/15 November and second interviews 21/22 November.    

 If you would like any further information or for an informal chat, please call the CEO, Isobel Jones in the office. 

This role combines community engagement with active participation opportunities for local people. Being a trusted and influential presence locally this role will seek to create spaces that enable people from a diverse range of backgrounds to share their experiences. The role requires bringing together other community organisations and facilitating opportunities that get people talking and involved in activities they may not have tried before. These roles play a pivotal role in contributing insight to the wider place expansion work programme being coordinated by Together Active.

Role outcomes

• Improve wellbeing outcomes for families as part of place expansion work.
• Increase in number of people attending community activities.
• Mechanism in place for hearing experiences of least heard people in priority communities.
• Contributed to increased community cohesion.

What does this mean day to day?

• Co-produce programme of activities complementary to HAF and other initiatives operating locally.
• Build strong relationships with local providers and influencers
• Work with Together Active development team to embed action research approach into work.
• Support the development of peer researchers to assist activities.
• Be an active and visible presence locally proactively identifying opportunities for informally listening and learning to take place.
• Support local community organisations to test activity provision as part of their offer.
• Collate and analyse feedback and insights gained to place expansion programme board.

How we value you

• Generous annual leave allowance: 27.5 days upon commencement of employment plus bank holidays. This rises by an additional 1 day of leave per year after 2 years of continuous employment, up to an additional 5 days leave in total. (Pro rata for part time staff)
• Three concessionary days leave over Christmas and New Year (pro rata for part time staff)
• Death in service scheme up to the value of three times actual salary
• Wellbeing Grant - £50 voucher per year to spend on health and wellbeing
• Volunteer day to spend either as a team or individual helping out with an organisation or cause you select
• Up to 8% employer contribution to pension scheme
• Reimbursement of the cost of a standard eye test as a user of visual display equipment
• Access to Cyclescheme
• Annual CPD courses offered by Staffordshire University
• Online skills training platform - for employees to use to broaden their professional and personal development across a range of online courses.
• Access to counselling service.
• We are also currently developing a scheme with staff to ongoing costs related to staying well/being active.

We are looking for a talented person who shares our values and is passionate about making a difference through grant funding. We need someone to help our funded projects achieve great things. As a small organisation, this role gives you the opportunity to have a major impact on our work.

With analytical skills that enable you to make judgements, and with good communications skills – both verbal and written, you will be expected to work under your own initiative as well as part of a small team.

This role will manage and assess funding requests made by clubs who are members of the National League and their linked charities. It will also help to support and develop organisations who are new to community delivery. We want to enable them to be able to achieve great results with our funding and to become skilled applicants to allow them to access other grant opportunities.  The successful candidate with need to demonstrate an understanding of Theory of Change and what makes an impactful project. A knowledge of charity governance would also be an advantage.

You will need to have a strong understanding of funding systems and how grant support can enable recipients to make the biggest impact on their communities. You’ll also need to understand the landscape of community activity within football, who the stakeholders are and help to sustain partnerships across the network. Work will include the management of applications to the Premier League’s flagship education programme PL Primary Stars.

Being responsible for a variety of projects you will need to understand and respond to the different needs of our club community organisations (CCOs) by providing advice and feedback and be willing to have challenging but constructive conversations.  You will give pre-application support, assess and report on new applications manage current grants, liaise with grant recipients, undertake project visits, identify and manage risk, while supporting CCOs to deliver their projects and measure their impact.

At Stay we are committed to preventing homelessness and supporting brighter futures.  We provide essential accommodation and services to those experiencing rough sleeping, homelessness, facing homelessness, or a life crisis. Our person-centred approach empowers individuals to rebuild their lives.

As Stay's Fundraising Manager, you'll play a vital role in securing the financial resources necessary to help support our services. You'll develop and implement an innovative fundraising strategy work closely with donors, partners, and the community to build lasting relationships and inspire their support.

Post: Fundraising Manager

Based: Telford - hybrid working available

Responsible to: Chief Executive

Salary: £30,228 (pro rata)

Hours: 20 - 22.5 hours per week worked over a minimum of 3 days per week

Annual Leave and Benefits:

• 25 Days Annual Leave (enhanced according to length of service) 

• Regular supervision 

• Access to Employee Assistance Programme 

• Pension Scheme

• Birthday off once probationary period has been passed 
• Part of a friendly, supportive and flexible working environment

How to apply: Click the Quick Apply button below which will take you to Stay’s website, You’ll be asked to submit a CV and supporting statement and complete a simple application form (contact details, references and declarations).

Closing date: Mid-day Monday 28th October 2024.

Key Responsibilities

This newly created role is an ideal an opportunity for someone looking for their next challenge:

What You'll Be Working On:

· Leading on developing and implementing a fundraising strategy for Stay to support our mission and secure the  resources necessary to provide essential services to those in need.  

· Planning and managing fundraising events, ensuring they are successful and meet their goals.

· Building and maintaining strong relationships with donors, corporate sponsors, and community partners.

· Researching and identifying funding opportunities and work with the CEO and Operations Manager to write compelling grant proposals to secure funding from trusts and foundations.

· Tracking and analysing fundraising performance to measure progress and identify areas for improvement.

· Representing the charity at community events and networking opportunities.

This job is for you if:

· you are ambitious and creative with a positive attitude and proven track record of achieving fundraising goals.

· you are someone who can roll their sleeves up and get the job done.

· you are looking to take on a more strategic and project management role.

· you work effectively with others as well as independently

· you have a genuine passion for improving the outcomes of homeless people in Telford and can inspire others to support through your enthusiasm.

Stay is committed to equality, diversity and inclusion in the workplace. We encourage applications from individuals who feel they meet the requirements of the role.

Do you have skills in community engagement, providing advice, support and training? Could you motivate and support local communities to engage with their local railways and sustainable travel?

We’re looking for a community rail support officer to support our network of community rail partnerships (CRPs) and station adoption groups in the Midlands and East of England.

About us

Community Rail Network is a not-for-profit organisation, working across Britain, supporting a growing ‘community rail’ movement, which helps communities get the most from their railways, promotes sustainable and inclusive travel, coordinates volunteering and place-making, and brings people together.

Community rail is made up of 75 community-based partnership organisations, and around 1,200 station friends volunteer groups and other community-led initiatives around Britain. Their activities range from creative projects for young people, to advising train operators on service improvements, to building travel confidence with families and disabled people, to biodiversity projects at stations, to promoting greener travel and tourism by rail.

Our enthusiastic staff team of 22 people works mainly from home in different locations, but we come together regularly in person and online. We work collaboratively to advise our members, provide training, events and resources, run campaigns, and champion community rail and its insights via decision-makers and the media. We believe in developing our team and supporting everyone to reach their potential while having a good work-life balance.

About this role

The purpose of this role is to provide support and advice to community rail partnerships and groups on delivering maximum benefit within and with their communities, working collaboratively with the railways and wider partners. The role will support our members across an area covering the West Midlands, Central England and East Anglia, so it is desirable for you to be based in this area.

You’ll be comfortable engaging and advising local groups and communities to extend existing and set up new initiatives, and to reach wider audiences with an evidence-led, place-based approach. As well as supporting local groups, you’ll work closely with the rail industry, and wider third and public sector partners to ensure collaboration and shared success.
 

Main responsibilities

1. Provide direct support and advice to CRPs and their officers, and other community rail groups in the region. This includes responding to queries and requests, passing on specialist queries to other members of the team, and providing proactive support through an annual planning and accreditation process and as set out in our plans.

2. Support the development of skills, confidence and effectiveness across the network of CRPs and station groups, helping them to increase their positive social, environmental and economic impact, including through referral to our training, events and resources.

3. Support the development of emerging community rail partnerships, station friend groups and community-led stations and railway-related projects in the region.

4. Helping our members to work effectively with rail, transport, local government and community partners, supporting effective relationship building and showing positive leadership and insights on community rail within the region.

5. Work with our regions support manager on delivery and monitoring of our grant schemes, and support CRPs and groups in the region to apply, deliver successfully and report back on funded work.

6. Gather and share examples, feedback and insights from our members across the region, to facilitate best practice sharing and confidence across community rail and to feed into our communications, resources, events and public affairs work.

7. As a member of the Community Rail Network team, participate and contribute to our wider work as relevant, such as Community Rail Week, our annual conference and Awards.

Skills, competencies and experience

1. Skills in supporting community engagement projects; an understanding of and confidence in using community engagement, local communications, project planning and evaluation techniques

2. Interpersonal skills and the ability to work confidently with stakeholders at all levels and facilitate positive discussion; articulate and assertive

3. Excellent writing and presentational skills

4. Awareness of sustainable transport and social inclusion, and an appreciation of the importance of rail, sustainable travel and mobility to communities

5. A demonstrable ability to manage time effectively and juggle a range of activities in an organised and professional manner. 

6. Proactive, positive and self-motivated, able to work on own initiative and inspire and enthuse others, and overcome hurdles to achieve results.

7. IT literate with a good working knowledge of Microsoft Office, the internet and social media

This is a permanent position and includes a probationary period of three months from the date of appointment. Successful applicants will need to provide proof that they have the right to work in the UK and provide two references.

Other information

The community rail support officer reports to our regions support manager within the Support and Development team. This is a new position, expanding our small team.

The role is 3.5-4 days per week (25.9 to 29.6 hours) with a degree of flexibility and out-of-hours working (evenings and weekends). It is home-based, but with regular travel (including occasional overnight stays) across your region and occasionally beyond for member meetings and events and to take part in our wider national activity. Applicants will need local access to a train station to enable rail-based travel for work as needed, including good links across the Midlands and East of England.

We are committed to being a flexible, supportive, inclusive and understanding employer.

ALUMNAE AND DEVELOPMENT MANAGER 

Full time, competitive salary 

We are now looking for an Alumnae and Development Manager to drive the strategic evolution of Alumnae and Development relations at our dynamic school. This is a key role in our efforts to build and sustain a strong culture of engagement.

The post-holder will inspire and build strong and strategic relationships with alumnae and the whole Prior’s Field community, continuing to increase philanthropic income to the school and ensuring that we continue to provide opportunities for our students. 

‘The value-added is exceptional' Talk Education Review 2024 

Start date: as soon as possible 

Applications (by application form, CV and covering letter) are welcome as soon as possible and no later than 8:00am on Monday 28 October 2024. Early applications are strongly advised, as we will interview as soon as a suitable field of candidates present. 

Prior’s Field Priorsfield Road Godalming Surrey GU7 2RH 

We are committed to safeguarding and promoting the welfare of children, young people and adults and expect all staff to share this commitment. This post is exempt from the Rehabilitation of Offenders Act 1974 and will be subject to an enhanced DBS check.

Registered Charity No: 312038 

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Community Key Worker

Salary:   £26,000 - £32,000

Location:            Hammersmith

Contract: Fixed Term Contract – until 31st March 2026

Hours p/w           35 Hours per week

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending.  We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. 

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. 

About the role:

Are you an excellent relationship builder who can work with women and a diverse range of delivery partners to ensure that she meets her potential and successfully progresses through and beyond her probation supervision? Can you meet a women wherever she is at in her journey and work with her to create an individualised support package that gives her the best chance of breaking the cycle of offending?

Are you looking for a dynamic and rewarding role working for a feminist organisation who understand that supporting women in the criminal justice system requires a specialist and gendered approach? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability? 

In your role as a Community Keyworker, you will be working with women involved in the Criminal Justice System; those on Probation in the Community and those women being released from Prison as part of their Post Sentence Supervision; providing some in-reach and ‘Through the Gate’ support. You will be working in a team of Community Keyworkers in your region. Each Keyworker will provide holistic one to one community support to women with a variety of needs.

About You:

To be successful as the Community Key Worker you will need the below experience and skills.

You will need to hold a UK driving licence with access to car that can be used for work purposes. A creative self-starter who will support the service and look for innovative solutions to support clients with complex needs. You are confident professional relationship builder with have good awareness of Safeguarding procedures. Strong Administration skills and understanding of compliant behaviours also, experience of supporting. With good knowledge of the criminal justice system and awareness of other support provisions within the North London.

How to apply:

Please submit your up to date CV along with a covering letter to the Talent email address  - PLEASE WRITE THE JOB TITLE IN THE *SUBJECT* 

• Closing Date for Applications: 16th November 2024 @23:59
• Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we can offer you - Employee Benefits: 

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) 

• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways 

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email  the Talent Acquisition Team via the Advance website and we will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.  We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks.  We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.