Community Service Manager Jobs
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The Client Delivery Consultant will manage and develop long-term business relationships, consulting with workplace clients and applying our whole organisational approach to create healthier workplaces.
The postholder will deliver an exceptional customer experience by working closely with the Client Development Consultants to fully understand client needs and expectations. Working with our associates to plan and deliver the implementation of our products and services in a way that achieves customers outcomes and delivers a whole organisational approach to create healthier workplaces.
Please see the job description for more information including key responsibilities and person specification.
To apply for the role please submit your CV and cover letter.
The client requests no contact from agencies or media sales.
Contract: Permanent, full time 37.5 hours per week
Salary: £25,011 - £27,047 per annum
Location: Sheffield, S7 2PY
Closing date: Sunday 10 November 2024
Interview date: 19 & 20 November 2024
We're recruiting an Assistant Manager – Offsite Services to lead and streamline our home-based pet operations. In this role, you'll ensure that every pet finds the perfect match with their new family as quickly as possible, while maintaining top-quality care for both our pets and clients throughout the entire adoption journey. Join us in making a difference, one pet at a time!
More about the role
This is an exciting opportunity to join Blue Cross and lead a dedicated team at our Sheffield rehoming, advice, and behaviour unit, located just a short drive from the stunning Peak District. Our proactive team is committed to helping the local community in various ways, from supporting people and pets in need through our food bank to offering rehoming services for a wide range of pets.
In this role, you’ll play a key part in ensuring exceptional care for both pets and clients while making well-connected, efficient decisions that prioritise pet welfare. As the leader of our home-based pet operations, you’ll oversee the smooth running of daily activities, acting as the subject matter expert in practical animal handling and assessment. Your goal will be to prepare pets for adoption as quickly and effectively as possible. You’ll work closely with your team to ensure timely pet assessments, behaviour management, and training, while providing full support to foster carers.
You’ll also be responsible for achieving pet-related targets, ensuring your team of Pet Welfare Assistants maintains the highest standards of animal care and adheres to national processes in case management. Since we don’t have cattery or kennel facilities, innovation and teamwork are essential to address the most urgent cases effectively.
Motivating and managing your team is central to this role, enabling the centre to provide top-quality home-based pet care while helping your team develop professionally.
This is a full-time position, working 37.5 hours per week, including weekends and bank holidays.
About you
You’ll be a great people manager, bringing finely honed skills from your experience in an animal-related environment, along with expert knowledge of pet welfare and care.
As a dynamic and innovative leader, you know how to inspire and motivate your team, driving continuous improvement. You’ll lead a team of Pet Welfare Assistants, empowering them through effective management and coaching.
With excellent communication skills, you adapt your approach for different audiences, ensuring your message resonates. While juggling multiple tasks, you remain calm and organised, making confident decisions in high-pressure situations.
Your strong analytical skills enable you to monitor and evaluate effectively, implementing meaningful improvements. Rather than resting on your laurels, you’ll have a genuine desire to enhance onsite facilities and services, actively engaging your team in the process.
Having worked in emotionally charged environments, you understand the importance of resilience and have excellent “bounce-back ability.” Your emotional intelligence and empathy will shine as you support your team and the public, creating a compassionate and effective workplace.
Knowledge, skills, and experience
- Significant experience in managing a team.
- Significant experience in delivering high level Customer service in a fast-paced environment.
- Significant subject matter expertise and application of pet welfare and handline of domestic animals
- High standard of verbal and written communication.
- Current full driving licence
- The ability to demonstrate, understand and apply our Blue Cross values
It would be great (but not essential) if you also had:
- Performance management and improvement experience.
- Experience working with volunteers.
- Understanding of safeguarding issues.
Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need.
How to apply
Please visit our website, click the apply button and complete the online application process before the closing date on Sunday 10 November 2024.
We reserve the right to close this vacancy early should we receive an overwhelming response.
Job Benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Enhanced annual leave entitlement: 30 days plus bank holidays
- Pension scheme with enhanced employer contribution
- Health cash plan
- Life assurance
- Unlimited access to an employee assistance programme
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife
- Recognition scheme Annual volunteer days
- Claim for professional fees
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
About Blue Cross
Blue Cross is a national charity that has been helping sick, injured and homeless pets since 1897.
Every month we help thousands of pets and their people by providing veterinary care, expert behaviour advice and find homeless pets loving families. We also offer education for future generations plus pet bereavement support for those who have lost their beloved pet companion.
We love the ways that pets can make such an amazing difference to the people they live with and we offer lifelong support and advice to help that unique relationship thrive. With your support we can give back to more pets and their families who need our help.
Pets change lives. We change theirs.
Our commitment to diversity and inclusion
We believe that every pet should enjoy a healthy life in a happy home, and we always seek to recruit the best people who share our values and commitment so we can continue to help and support pet owners across the UK to achieve this.
At Blue Cross, we want you to feel that you belong, without the need to hide any part of who you are.
Diversity and inclusion at Blue Cross means creating a workplace where all people, regardless of gender, race, sexual orientation, religion, nation or country of origin, disability, age, and socioeconomic backgrounds are welcome, respected, supported, and have access to equal opportunities.
We are working hard to reflect the world we live in and the communities we serve at every level of our organisation. As much as we have made positive advances, we consider diversity and inclusion to be a work in progress – a continual commitment that remains a priority for all of us.
If you would like to talk to us about any reasonable adjustments or changes to our recruitment process to support you to be your best, then please get in touch.
Our values
Our values define the way we do things. We use them every day to guide us, and to make sure we put people and pets at the heart of everything we do.
Compassionate: We listen, we are non-judgmental, we are kind and caring to the pets and people we encounter, and we offer support in difficult times
Courageous: We make brave decisions, embrace change, and encourage innovation, ensuring we always act with integrity – doing the right thing even when no one is looking
Inclusive: We value all our relationships and work in an open and positive culture where we celebrate our diverse talents and empower you to be you
The client requests no contact from agencies or media sales.
Coeliac UK currently has an exciting opportunity for a Commercial Business Development Manager, to join our team based in the UK. You will join us on a full time, 12-month fixed term contract with the possibility to extend. In return you will receive a competitive salary of £35 -£37k based on experience.
Coeliac UK represents over 60,000 members providing information and support to those affected by coeliac disease or following a gluten free diet. We also campaign on behalf of all those living with coeliac disease and undertake research into the causes of the disease.
The Commercial Business Development Manager role:
Retail/Foodservice and Branded FMCG experts!
Do you want to work with some of the most recognisable global Brands?
Have you been thinking you want to do something that makes a real difference to people? Want to use your commercial and sales expertise to help make money for a good cause? Ready for something new, different, with bags of potential? Want to make a step-change both personally and professionally?
You’ve come to the right place!
Here at Coeliac UK, we are looking for someone like you! We have an exciting role for you as our new Commercial Business Development Manager.
As an experienced sales professional you will sell our Crossed Grain Trademark Licensing and appropriate services to improve the accessibility and safety of gluten free food. Our community relies on our work to enjoy life to the full, despite having lifelong health challenges.
providing support for people affected by coeliac disease and pay for important research that we hope will one day lead us to a cure.
We’re a talented, committed and friendly bunch, already working with the most recognised global Brands. We are passionate about making a difference and working as a team to regularly punch above our weight in a very competitive charity sector. We’ve been around for over 50 years and are seen as the global experts in supporting people with coeliac disease. Despite our longevity, we’re still excited about all the new opportunities around us to improve the impact we make. We just need the right people to help us.
If you enjoy big picture thinking, developing new business and fostering long term partnerships this is the role for you. In return you will be joining us as we transform the way we work - investing in new technology, new premises, working flexibly, thinking innovatively, and having fun together, to inspire us all to bring out the best in everyone and make life better for people affected by coeliac disease.
If you would like to be considered as our Commercial Business Development Manager, please apply now with your CV and cover letter. For your application to be considered, please combine your covering letter and CV into a single document for uploading purposes. We’d love to hear from you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
About us
Myaware is the only charity in the UK dedicated solely to the care and support of people affected by myasthenia related conditions. Our vision is that all people with a myasthenia condition can live well now, and in the future. To achieve this the charity provides support for people with myasthenia conditions, and their families and carers. Members of the charity have access to a wide range of educational resources, online events, peer-to-peer support groups, and a welfare benefit advisory service. The organisation campaigns for better medical services for people with myasthenia and raises the awareness of healthcare professionals in acute and primary settings. In addition, the charity develops and promotes worldclass leading research in the treatment and prevention of myasthenia conditions.
About you
We’re looking for the best of the best to be part of our caring and innovative organisation. The Communications Manager will be a skilled communications professional with strong campaign and project management experience and a passion for driving the conversation about healthcare. They’ll be a proactive team player with excellent writing skills, experience of engaging across different channels, from PR to digital and a track record of delivering communication campaigns with impact, writing educational resources and audience-led website content. The Communications Manager will work collaboratively across the organisation to support the timely and effective delivery of large communications projects. They will put strategic thinking into action to help identify key communications priority areas across the charity and facilitate the generation of creative content.
It is an exciting time to join Myaware UK, as we have recently had a change in leadership, with a new CEO at the helm and a dynamic members-led strategy to support the delivery of our objectives and long-term goals. We need your drive, knowledge, creativity, fun and sensitivity to help us raise awareness of the purpose of the charity, enabling people with myasthenia to be supported throughout their lives, and for our scientists to continue to work towards finding new therapies, treatments, and a cure.
Key Benefits
· Flexible working
· Generous holiday allowance
· NEST workplace pension scheme
· Employee Assistance Programme
· Life assurance after 6 months of service
· Investment in your personal and professional development
Your Role
The post holder will be a strong planner, organiser, pro-active team player and hands-on campaigner. You’ll be a key member of the Communications Team and use your strong collaborative skills to work effectively with our Fundraising and Membership Support Teams to create powerful, transformative communications and campaigns.
You will be results driven and enjoy managing multiple communications projects across different channels to increase engagement levels with different stakeholders. This is an exciting opportunity to join our fast-growing charity and directly contribute towards improving lives of people living with myasthenia.
Line Manager: CEO
Line Management Responsibilities:
Line management of our Digital staff, but we are looking to grow our Communications Team and hope to have a Social Media specialist soon.
Your Responsibilities will include:
Campaign development and management:
· Develop and project manage a programme of integrated communication campaigns that grab attention and encourage action to support our vision and mission.
- Work closely with the Fundraising and Membership Support Teams to develop aligned messaging and campaign assets and to deliver these across a variety of platforms.
- Lead on the creation of compelling campaign assets and content (e.g. educational and self-help, online actions and campaign toolkits).
- Manage campaign timeframes and budgets seeking a good, quantifiable return on investment.
- Responsible for the organisations membership database (currently on Raisers Edge) and champagning the charity to grow its membership base.
- Gather and present audience insight to inform our campaigns and ensure our campaigning work is evidence-led.
- Set and measure campaign KPIs, conduct campaign de-briefs and write campaign evaluations, encourage a culture of testing and learning and growing our campaigning approach.
- Seek relevant external collaboration opportunities with allies and partners to amplify our campaigns.
- Where appropriate, commission and manage the relationship with external creative, campaigning and advertising agencies.
Projects and events management:
- Organise, plan and deliver our involvement at online and in person events, and help showcase the different types of support Myaware UK has to offer the myasthenia community.
- Design, deliver and project manage cross-organisational communication activities which will raise the profile myasthenia related conditions.
- Support the CEO to deliver the organisations new website aimed at supporting the needs of people living with myasthenia, raising awareness of healthcare professionals, and championing world-class research.
- Support the Fundraising Team with the communication requirements for events, the Research and Partnerships Team with communication about new research and medical advances, and the Membership Support Team with communication about our services.
Cross-functional collaboration
- Work closely with the Fundraising and the Membership Support Teams to integrate campaign efforts and identify the relevant campaign issues, priorities and opportunities for fundraising, influencing policy and network membership growth.
- Support Myaware UKs broader communications that are strategically aligned with locally focused communications activities, projects and events.
- Collaborate with freelancers, consultants, agencies, volunteers, supporters, and stakeholders to amplify our communications and campaigns reach and impact.
- Represent Myaware UK alongside other team members at events, workshops, conferences and more to advance our communication and campaign objectives.
Innovation and improvement:
- Stay current with sector and specialist trends, best practices, and emerging technologies to continuously grow our communications and campaign effectiveness.
- Implement feedback and lessons learned to refine and improve our communications and campaigns approach.
Skills, experience and behaviours
1. Education:
Essential
- An undergraduate degree or equivalent professional training or at least 5 years relevant experience in a relevant subject area (e.g. Communications, Campaigns, Marketing, Media, Social Campaigns)
Desirable:
- A professional qualification in a relevant subject area (e.g. CIPR, CIM, CIDM)
2. Experience:
Essential:
- At least three years' experience leading in a communications and campaigns role in a comparable organisation, leading successful campaigns to further organisational objectives.
- Proven experience in executing multi-channel paid and low/no cost integrated communications campaigns (owned, earned and bought) to drive advocacy / behaviour change.
- Experience in managing communication projects resulting in effective events or activities.
- Experience in creating and implementing innovative, bold and effective communications ideas that gain traction.
- Experience of evaluating communications and campaigns and measuring impact.
- Experience in managing budgets and financial planning for campaigns.
- Proven experience of adapting communications approaches for a range of stakeholders to create maximum impact.
- Experience of briefing, commissioning and collaborating with communications, campaigns or creative freelancers and / or agencies.
- Experience working in a sector relevant to Myaware UK - understanding the UK healthcare landscape.
Desirable:
- Experience of working in communications and campaigns in a membership-led organisation.
- Experience of working in communications and campaigns in a fundraising context.
- Experience of working in communications and campaigns in an advocacy context.
- Experience of working in communications and campaigns in healthcare.
- Understanding of the workings of national, local and devolved governments.
3. Skills:
Essential
- Exceptional verbal and written communication skills for effective engagement.
- Strong organisational skills with experience in managing multiple projects and deadlines.
- Ability to work collaboratively with cross-functional teams and external partners.
- Ability to use digital campaigning tools and Client Relationship Management systems.
4. Personal qualities:
Essential:
- Proactive, creative and flexible, with a positive ‘can-do’ attitude.
- Self-motivated with the ability to work effectively and autonomously from home, while also working collaboratively as part of a caring team.
- Has a passion for campaigning and what it can achieve in shifting behaviour and enabling more rewilding to happen.
- Creativity, with the ability to unlock innovation as an individual and a team player.
- A professional qualification in a relevant subject area (e.g. CIPR, CIM, CIDM)
- Understanding of the workings of national, local and devolved governments.
- Experience of working in communications and campaigns in a fundraising and advocacy context
This job description is not all encompassing and may change to reflect need. Your duties may be reviewed from time to time and revised and updated in consultation with you to reflect appropriate changes.
We are a fun team who work from home and/or co-working spaces. We will support you to achieve a suitable virtual working environment. This role will be involved in coordinating and attending events and meetings face to face across Britain, so a willingness to travel with occasional overnight stays is essential.
Equality in employment: Candidates will be shortlisted and selected according to suitability for the post without regard to age, disability, gender reassignment, marriage or civil partnership, pregnancy, race, religion or belief, sex or sexual orientation.
Please note: no applications will move forward within the recruiting process without a tailored cover letter.
Applications close at: Thursday 14th November 2024 11:59 hours
Interview date: Tuesday 18th November 2024. Interviews will be held over Microsoft Teams.
This post, due to its nature, duties and responsibilities, will be subject to an enhanced check by the DBS. This is funded by Myaware UK.
We would encourage you to submit your application at the earliest opportunity as we will be reviewing applications on an ongoing basis, and we reserve the right to bring forward the closing date at any time.
Senior Club Manager
We are looking for an experienced Senior Club Manager to work with one of the UK’s leading Youth charities.
If you have a passion for putting young people first, then we want to hear from you!
Position: Senior Club Manager
Location: White City, London, W12 7TF
Salary: £34,000 per annum
Hours: Full-time, 37.5 hours per week (inc. evenings and weekends)
Contract: Permanent
Closing Date: 9am, Monday 11th November 2024
First stage interviews: Thursday 14th November (in-person)
Second stage interviews with Young Leaders: Saturday 16th November
About the Role
Club Managers are crucial members of the delivery team, responsible for an exciting programme of activities for their given area. As Senior Club Manager, you will work across all Youth Zone sessions and have lead responsibility for:
- Sessions for 13 – 19 year olds and up to 25 with those with disabilities. Senior club takes place Wednesday - Saturday evenings.
- Ensuring there is a high-quality, creative and fun offer, focussed on the needs of young people and in line with the Youth Zone’s aspirations to provide members with the best possible experiences and opportunities.
- The continuous improvement of the delivery and inputting towards the strategic delivery plan for the Youth Zone.
This is a fun, exciting and challenging role in a new, growing, and ambitious charity and no two days will be the same.
About You
We are looking for a Senior Club Manager with a relevant qualification or strong demonstrable experience in Youth Work. You will have evidence of ongoing professional development (for example safeguarding, health and safety, management)
You will have experience of:
- Working with young people aged 13 to 19 (up to 25 for those with additional needs) in a range of settings
- Engaging vulnerable, disengaged or hard to reach young people in activities in-line with relevant guidance and good practice
- Managing a team of staff, ideally including volunteers
If you’re excited about this role but your past experience does not align perfectly with every requirement in the person specification, we encourage you to still apply and demonstrate how your experience is transferrable for this role. You may be just the right candidate.
About the Organisation
Hammersmith & Fulham (H&F) is a London Borough of wide disparities, with an acute need for youth services. This vast difference between those living in different parts of our borough can lead to radically different life outcomes. The Youth Zone is a vital provision that will make a huge impact on the lives of young people, and on the whole borough, levelling the playing field for our young people.
Open 7 days a week, while schools are closed - that’s evenings and weekends, plus all through the school holidays. We offer a safe and active space for young people to flourish in their leisure time, where their interests can be nurtured, and they can grow as individuals. This is a charity that the whole community can be proud of, and you can be part of that journey
As an equal opportunities’ employer, applications are welcome from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion at OnSide, ensuring a culture where everyone can be themselves and thrive.
You may have experience in areas such as Club Manager, Holiday Club Manager, Youth Club Manager, Children’s Club Manager, Recreation Club Manager, Schools Club Manager, After School Club Manager, Activities Club Manager, Senior Club Manager, Senior Holiday Club Manager, Senior Youth Club Manager, Senior Children’s Club Manager, Senior Recreation Club Manager, Senior Schools Club Manager, Senior After School Club Manager, Senior Activities Club Manager. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a senior leader looking for a move into the charity sector OR already in the sector looking for your next challenge?
If so get in touch with us!
At West Devon CVS, we are looking for a new Chief Officer to provide leadership, direction and overall management of the charity and our friendly team of 12 staff.
The role of Chief Officer in a VCSE infrastructure support organisation is wide-ranging and requires an agile leader, adept in relationship and people management and multi-tasking as well as being fearless in furthering the aims and objectives of the VCSE sector in West Devon. Someone who is capable of operating at both a strategic and an operational level.
Our Services and Projects
- Leadership and advocacy: We provide leadership in our community, strengthening our sector’s voice and influence on key decision-makers and funders.
- Partnerships and collaborations: We create and nurture opportunities for collaborative working by building networks and partnerships between local organisations and strategic partners so that communities are better equipped to collaborate and work together to develop and deliver projects; to respond in times of crisis; to understand need and develop solutions
- Community Development: Practical support to local voluntary and community organisations so that people and communities become more resilient and able to flourish. We provide training, resources and advice to strengthen the capabilities of local groups, enabling them to develop and strengthen their services.
- Active Citizenship: Active Citizenship and Volunteering is integral to thriving communities. We encourage and nurture volunteering opportunities, so that people can build connections and work together on things they care about, driving positive change locally.
- Health and Wellbeing Projects: Our projects deliver improved health and wellbeing outcomes where they can be supported by services from the not for profit sector. Current projects are Social Prescribing, Hospital Discharge and HOPE workshop facilitation. Whilst these projects are aimed at individuals it is with the explicit aim of re engaging them with their communities. The understanding of the services required and the ability to support services provide a wrap around service to the groups concerned.
If you enjoy a challenge then this is the role for you.
Please read the Recruitment pack attached
The client requests no contact from agencies or media sales.
Engagement Manager
Fixed Term Contract ending 30/09/2026
Job Ref: V525
Hours/Days per week: 21 hours per week – (Flexible days/hours)
Salary: £25000 pro Rota plus attractive employee benefits package
Start date: ASAP
Location: Homebased (with extensive travel throughout Blaenau Gwent)
Closing date: 4th November 2024
Interview date and Location: WC 11th November. Likely to be on teams TBC
Volunteering Matters
At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.
We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great. And we won’t stop until everyone in the UK has the opportunity to thrive.
People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England. We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.
This is an exciting time to be joining the team. We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business.
Add role purpose, duties, location etc.
Volunteering Friends is our new, National Lottery Community Fund project, which builds on our existing work in Blaenau Gwent. By harnessing the power of volunteers, the project will work with older people (50+) living in Blaenau Gwent who are experiencing feelings of loneliness and/or isolation, and provide companionship, confidence building and encourage involvement in their local community. The project will consist of three interlinking strands: one-to-one befriending, delivered in the person’s home or over the telephone; community buddying, providing support to attend community groups; and the establishment of volunteer-led group activities for beneficiaries to attend based on local needs and interests.
Key Duties:
- Recruit, interview, induct, train and support volunteers.
- Work closely with partners/referral agencies and funders to ensure a steady flow of participants into the projects.
- Manage the matching/placement process of volunteers and participants, setting up and supporting new activities where appropriate.
- Be responsible for project compliance, carrying out risk assessments for volunteer activity and regularly reviewing, including safeguarding arrangements.
- Ensure monitoring evidence and impact data is collected to measure progress against agreed outcomes.
- Provide administrative support for the project where required, processing volunteer expenses and maintaining databases.
- Promote the project through a range of techniques, instigating interest in volunteering and encouraging engagement.
- Maintain effective relationships with stakeholders and project partners on a day-to-day basis.
- Prepare reports to Delivery Leader and Project Manager based on agreed outputs and targets.
- Manage your own time and diary effectively, and in line with the needs of the project.
- Liaise regularly with the Project Manager and project delivery colleagues.
- Play an active role in identifying and developing new business.
- Contribute to joint working and teamwork across Volunteering Matters.
Experience/Skills and attributes:
- Experience of working with older people.
- Experience of managing and working with volunteers, and the ability to motivate and engage them.
- Experience of working in partnership with other agencies.
- Excellent written and verbal communication skills.
- Excellent organisational skills with the ability to prioritise a demanding workload and work under pressure and to deadlines.
- Ability to assess risk and carrying out risk assessments.
- Evidence of good administrative and IT skills and the ability to maintain project monitoring, administrative and financial records.
- Understanding of and commitment to equality, diversity, and inclusion.
- Understanding of and commitment to Data Protection and confidentiality.
Desirables:
Ability to speak Welsh or a willingness to learn.
Qualifications:
Relevant experience and values alignment is more important for this role than specific qualifications.
Other:
Location: This role is homebased and will involve extensive travel throughout Blaenau Gwent. The postholder will require good internet access to enable remote working, and a suitable home office space. IT equipment and infrastructure will be supplied.
This role requires enhanced DBS clearance.
Our Values & Way of Working:
In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments:
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process.
We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
We turn local knowledge into action by working with volunteers and partners across the UK to build stronger communities for all.
The client requests no contact from agencies or media sales.
Purpose of the job
The Evaluation & Learning Manager will work closely with the Assistant Director of Research & Impact and internal/external colleagues. You will help the organisation make good decisions and influence others – informed by the best available evidence, analysis of the charity’s impact, learning from organisations, youth practitioners and young people.
You will be responsible for the day-to-day management and delivery of a portfolio of evaluation and learning projects. This will involve conducting research in-house, as well as managing external research partners. You can also expect to have line management responsibility for a direct report and should work closely with other members of the Impact Function to improve our ways of working and meet the organisation’s system change ambitions.
The Impact Function will not evaluate programmes in isolation but rather help to build a cumulative knowledge base that proves and improves the impact of UK Youth’s activities and youth work more generally. Learning and knowledge management is a major component of this role and you will ensure that insights are easily understood and applied to have real world impact.
Experience we're after
-
Significant experience of using quantitative and/or qualitative and/or mixed research methods to conduct evaluations of interventions in community settings
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Significant experience of managing projects and coordinating effectively with internal and external stakeholders
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Experience of working with large datasets and conducting descriptive and inferential data analysis
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Experience of using qualitative research methods with young people
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Experience of working with external research and/or evaluation partners
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Experience of supporting others to use data and evidence to inform their decision making through creative and persuasive comms, engagement and dissemination.
Who we are
UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.
UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.
Why work at UK Youth?
UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that theyouth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes. UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross-sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to massinequality of access to youth services for young people.
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
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Flexible/Agile Working
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27 days annual leave plus bank holidays (pro rata for part time employees)
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Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
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Other training available in support of your personal and professional development
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Pension scheme (currently UK Youth match employee contributions up to 5%)
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Membership of our life insurance scheme which would pay-out up to 4 times your salary
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Employee Assistance Programme to support employees both professionally and personally
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20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
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IT equipment provided for the duration of contract
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CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: Friday 1st November 2024 at 11:59pm (Midnight)
Interview date(s) proposed: W/c 11th November 2024
**Please note that this opportunity is a 12 Month Fixed Term Contract and not a permanent role at present.
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The client requests no contact from agencies or media sales.
Join The Abbey Centre in the heart of Westminster and lead a vibrant, values-driven community hub. Help us grow and make a real impact on local lives.
Location: Westminster; at least three days on-site
Applications close at 9 a.m. Monday 11th November
Located in the heart of historic Westminster, The Abbey Centre manages a vibrant community hub buzzing with a diverse range of activities and services aimed at addressing local community needs.
When many people think of Westminster, their minds often turn to government and wealth. However, Westminster as a community also faces high levels of deprivation and with neighbourhoods ranked among the top 10% of England’s most deprived areas.
We exist to support local residents and have proudly done so for over 70 years. Since 1991, we have operated a busy and vibrant community centre, providing a range of activities for people of all ages, from after-school clubs to programmes for older people. We also run a successful community food pantry, café, and catering operation.
We are ambitious about doing even more for local people and are embarking on a period of growth after developing a new theory of change and securing investment to enhance several aspects of our building.
With our current postholder moving on to an exciting new opportunity, we are looking for a new leader to join our Senior Management Team. We seek an ambitious person with the ability to grow. Some experience in leading teams, managing budgets, and overseeing relevant programmes would be beneficial. However, we are primarily focused on your ambition, your commitment to values-led leadership, and your desire to help us reach even more people in the community.
We are open to supporting someone targeting their first Senior Management Team role. You will benefit from an excellent team, a CEO invested in your development, and a lead Trustee equally committed to your growth. We are also willing to invest in your development, offering financial support for training, coaching, or mentoring.
We are proud that our staff team reflects Westminster’s wonderful diversity, and many of our staff had never considered a career in the charity sector before joining us. We encourage you to bring your full self to work, and we will celebrate the diversity and perspectives you bring to our team.
Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
Applications for this role close at 9 a.m. Monday 11th November.
Prospectus is pleased to support a homelessness organisation in recruiting for a Supported Housing Operations Manager. Operating in Hertfordshire, Bedfordshire, Buckinghamshire, and Berkshire, this national charity is dedicated to supporting individuals in need of care and those who cannot afford to buy or rent homes at market rates. They fulfil this mission by constructing hundreds of essential new homes and offering care and supported housing services to a diverse range of people.
The Supported Housing Operations Manager (Homelessness) will be responsible for the effective day-to-day management of several supported housing schemes designed for individuals experiencing homelessness and multiple disadvantages. This role is critical in ensuring that the services provided are psychologically and trauma-informed, aligned with the Making Every Adult Matter (MEAM) principle.
Key responsibilities include:
- Overseeing the performance and management of services, including supported housing and community-based outreach/support services.
- Ensuring budget control and the provision of high-quality, appropriate support.
- Adhering to policy/procedures, health & safety, and risk management protocols.
- Supporting service development, including taking the operational lead in developing new services and transforming existing ones.
- Collaborating with Scheme Managers to ensure team meetings effectively address key operational issues.
- Developing and reviewing annual plans for services in alignment with the Supported Housing department’s strategic objectives.
This position is part of the middle management team and involves direct management of two scheme managers, focusing on promoting a trauma-informed and psychologically sensitive approach to service delivery.
The successful candidate will have demonstrable experience of developing formal relationships with other organisations, experience of developing operational procedures, experience of safeguarding adults and responding to safeguarding concerns and currently hold or willingness to study to NVQ Level 5 Health and Social Care qualification or equivalent.
At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are currently looking for a Bid Manager (Corporate, Trusts and Foundations) to join us at The Duke of Edinburgh's International Award Foundation.
The Duke of Edinburgh’s International Award (the Award) is a Non-Formal Education and Learning framework encouraging young people to find their purpose, place and passion in the world.
In more than 120 countries and territories, our globally recognised accreditation is available to all 14 to 24-year-olds, of all backgrounds, locations, cultures and abilities.
Through the programme, each young person becomes part of something special while developing their own interests, universal skills and life aspirations.
The Duke of Edinburgh’s International Award Foundation is the international charity that drives and encourages the Award’s growth, access and impact across the globe. Working in partnership with organisations and governing bodies, we oversee the licensing of Award operators – including schools, youth groups, employers and custodial institutions.
The Foundation relies on a combination of operational and voluntary income to fund its work, and we are looking to grow the contribution of Corporate and institutional funders to the current income mix, alongside a strong philanthropic base.
We are therefore seeking an experienced and dynamic Bid Manager (Corporate, Trusts and Foundations) to join our Development team and play a pivotal role in securing funding through successful corporate, trust, and foundation applications. The Bid Manager (Corporate, Trusts and Foundations) will be responsible for researching, writing, and submitting high-quality, compelling funding proposals that bring to life the critical role the Foundation plays in ensuring that all young people have access to the Award, wherever they are or whatever their circumstances.
Our long term ambition is that every eligible young person aged 14 – 24 will have the opportunity to participate in the Award.
The client requests no contact from agencies or media sales.
Volunteering Projects Manager
Maternity cover
Discovery is a student-run, charity based at Swansea University. Each year, more than 400 student volunteers deliver community-based projects to enrich the lives of the community around them.
The role of the Volunteering Projects Manager
The Volunteering Projects Manager is responsible for the support, development and effectiveness of our projects. Providing a high level of support, coaching and development to our student volunteer project coordinators.
Salary – £30,124.49 (Please not this is NOT pro rata. Discovery is a 4 day week organisation, the salary specified above is for a 28 hr working week.)
Working hours 28 per week (we are a 4 day week organisation)
Normal working hours will be agreed between 9 and 5.30, Tuesday to Friday with a half hour unpaid lunch break, some out of hours working will be expected for which time of in lieu will be granted. Exact working hours to be agreed with the Director.
Annual leave allowance – 26 days pro rata plus bank holidays. Usually taken outside of term time and must be agreed with the line manager.
Pension 5% employer contribution to NEST scheme after 3 months employment (employee contribution will be inline with statutory requirements)
This is a fixed term contract beginning early January 2025 ending 31st December 2025
Closing date 12 Noon Friday 15th November
Prosiectau Gwirfoddoli Discovery yn Abertawe
Rheolwr Prosiectau Gwirfoddoli
(Dros gyfnod mamolaeth)
Mae Discovery yn elusen sy'n cael ei rhedeg gan fyfyrwyr ym Mhrifysgol Abertawe. Bob blwyddyn, mae mwy na 400 o fyfyrwyr gwirfoddol yn cyflwyno prosiectau cymunedol i gyfoethogi bywydau'r gymuned o'u cwmpas.
Rôl y Rheolwr Prosiectau Gwirfoddoli
Mae'r Rheolwr Prosiectau Gwirfoddoli yn gyfrifol am gefnogi, datblygu ac effeithiolrwydd ein prosiectau. Maen nhw’n cynnig lefel uchel o gefnogaeth, hyfforddiant a datblygiad i gydlynwyr prosiectau gwirfoddoli.
Cyflog – £30,124.49 (Sylwer NAD yw hwn yn pro rata. Mae Discovery yn sefydliad 4 diwrnod yr wythnos; mae’r cyflog uchod ar gyfer wythnos waith 28 awr.)
Oriau gwaith 28 yr wythnos (rydyn ni’n sefydliad 4 diwrnod yr wythnos)
Yr oriau gwaith arferol fydd rhwng 9am a 5:30pm, o ddydd Mawrth i ddydd Gwener gydag egwyl cinio hanner awr heb dâl. Bydd disgwyl rhywfaint o weithio y tu allan i oriau arferol a bydd amser yn gyfnewid yn cael ei ganiatáu. Bydd yr union oriau gwaith yn cael ei gytuno gyda'r Cyfarwyddwr.
Lwfans gwyliau blynyddol – 26 diwrnod pro rata ynghyd â gwyliau banc. Fel arfer, bydd gwyliau blynyddol yn cael eu cymryd y tu allan i amser tymor a rhaid cytuno ar hyn gyda'r rheolwr llinell.
Pensiwn Cyfraniad gan y cyflogwr o 5% i gynllun NEST ar ôl 3 mis o gyflogaeth (bydd cyfraniad y gweithiwr yn unol â gofynion statudol)
Mae hwn yn gontract cyfnod penodol sy’n dechrau yn gynnar ym mis Ionawr 2025 ac yn dod i ben ar 31 Rhagfyr 2025
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We know how much difference a Health Play Specialist can make to children who are
seriously ill and for a lot of hospitals and community healthcare settings these roles can fall by
the wayside when budgets are critically tight. Our pilot Starlight Health Play Specialist project
has now demonstrated the positive impact of play staff for babies, children and families.
We’ve already learned so much and are designing an impact assessment tool with the
practitioners. Although the setup of the project is done, there is lots of learning still to do and
the manager of this work will facilitate and maximise this learning.
Starlight Health Play Specialists not only create the time, space and opportunity for children to
play, whether that’s for preparation for procedures, management of anxiety, entertainment
during long periods of boredom or aiding recovery. They carry out on-the-ground research,
measure impact of activities, sharing their learning with us and help us to really understand
what makes a brilliant Health Play Specialist and develop standards and training.They are
beacons of good practice, championing and protecting play in healthcare – and that is where
you, our new Play Specialist Programme Manager, come in.
Region Home based
Post Type Permanent
Working Pattern Part time – 15 hours per week
Role Type Strategic
Salary Range £35,000 per annum pro rata
Pension The Company operates an auto enrolment pension scheme
Annual Leave 30 days per year including statutory and public holidays pro rata
Security checks DBS check required
About Us
The National Flood Forum (NFF) is the only independent national charity dedicated to supporting and representing people at risk of flooding. Established in 2002 by those affected by flooding, we passionately put people at the heart of flood risk management. Our goal is to empower individuals and communities to recover from flooding and get the best possible outcomes. We put people first. We act as an honest, trustworthy and independent broker on behalf of flooded people.
We work across four key areas:
- Providing information via our helpline and website
- Recovery Services in flooded areas
- Flood Action Groups
- Policy and Advocacy
With over 300 Flood Action Groups across England and Wales and handling more than 1000 calls annually through our helpline, NFF plays a crucial role in supporting and representing flood-affected and at-risk communities. We collaborate closely with flood risk management agencies, local authorities, and government bodies. We also aspire to a collaborative, supportive, and solution-focused environment for our staff.
About the Role
This is a key role to support our Operations Co-ordinator with accounting and financial administration of the charity.
Responsibilities
- Managing and recording all financial transactions of the business, journal entries, sales ledger and purchase ledger, bank reconciliations and other account reconciliations, general ledger management, banking, making payments, staff expenses, credit control, weekly and monthly reporting to management, closing the sales ledger and purchase ledger at the end of each month, ensuring all month end journals are posted and any other duties as required by the organisation
- Process timesheets, Gift Aid claims and payroll
- Carry out Partial Exemption calculations for VAT purposes
- Reviewing draft contracts for financial implications
- Kashflow software experience preferred but not essential
- Ensuring restricted grants are analysed and allocated accordingly
- Support the organisation with projects and tasks as required
- Respond to queries over the telephone, email and face to face
- Previous experience in a similar role for a charity
How This Role Contributes to Our Strategy
- Community Support: Supporting management team with good financial practices enabling savings and better value for money
- Partnerships: Developing strong relationships with partner organisations.
- Income Generation: Supporting income streams through excellent financial practices and supporting business development activity with financial analysis
- Collaboration: Fostering a collaborative approach within the organisation.
The client requests no contact from agencies or media sales.
Your role is all about leading the growth agenda for the Group. You will get under the skin of the whole organisation to identify the needs, create opportunities and develop new ideas to support customers old and new. This role really leads the business growth activity in the organisation, challenges the status quo and drives change – and we need someone who has the confidence and ability to do all that. You'll be able to create something from nothing, building ideas from scratch and bringing everything together to ensure we grow our services to meet the ever changing needs of our communities.
As a Business Growth Manager, a typical day might include:
- Generating growth opportunities for the wider group structure in line with our social purpose, including acquisition, market diversification and complimentary service growth of up to £10m.
- You'll have your eye into the future, ensuring we are maximising our assets and have a pipeline of income to deliver our plans across all delivery sites
- Developing new services or products that meet the changing needs of our customers, our communities, commissioners and policy makers, seeking out contracting and funding opportunities to deliver these.
- Turning stakeholder relationships into strategic partners, delivering return for our customers, maximising opportunities to secure external funding from new income streams including corporate, community, grants, trusts and foundations, partnerships and public sector tenders, in support of business objectives.
- Working directly with the Executive Leadership Team, deliver against our charitable purpose, growing services and new business opportunities in line with our growth strategy and corporate vision.
- Working with the Bid Manager to ensure a pipeline of viable, fundable and sustainable models - leading on the financial viability of programmes through business plans, financial modelling and cash flow forecasting.
- Researching and developing a robust prospect pipeline to meet both financial and strategic targets, identifying opportunities for growth from all sources including partnerships, acquisition, businesses, government-led agencies, and trusts.
- Generating new customers for the group, leading innovative ways to engage, support and improve their lives for the better.
- Working with the Community Impact Manager and Data & Performance lead, gathering insight and needs analysis to develop new ideas and generate new income streams.
- Leading the innovation of ideas, improvements and changes to maximise income, support more customers and make a difference
- Leading team performance against KPI's and budgets, including regular reporting to senior managers budget management.
- Developing new models from scratch - including at times complex and long-term business planning. Working across multiple income streams to ensure full cost recovery and commercial return and seeking approval from Committees and Group Board where required.
- Understanding of wider business modelling approaches, including profit and loss accountancy, opportunities for cross subsidy and contractual and commercial income generation
- Turning stakeholder relationships into strategic partnerships delivering collaborative services for maximum impact, sustainability and growth opportunities
- You'll be able to step in and support with strong, evidenced based and accurate bids with clear delivery outcomes and cost modelling - supporting the wider bids team when required
Some of the experience/skills we need to consider you:
- Full understanding of the funding and grant submission process and a proven track record of securing income through this route
- Experience of securing income, in particular multiyear funding to ensure full cost recovery across all areas and a sustainable approach to delivery
- Experience of generating diversified income through new markets and developing and establishing new models
- Experience of acquisitions and mergers to support business growth
- A proven track record of turning stakeholder relationships into productive and impactful partnerships, working collaboratively to deliver a bigger impact in a funded and sustainable way
- Experience of managing budgets in the region of £1m with a full understanding of the budget planning and management process
- An ability to bring together complex business plans, profit and loss forecasts and financial profiles
- Development of cashflow forecasting, business plans and budget preparation
- Experience of presenting to Board, Executive leadership teams
What will make you stand out from the crowd:
- Marketing qualification would be advantageous but not essential
- financial planning or fundraising qualification an advantage
Being part of the Acis team, you’ll get:
- Generous holiday entitlement – 25 days annual leave every year increasing by one to a max of 30, plus bank holidays
- Pension contributions up to 10%
- The opportunity to undertake professional training, funded by us.
- One days paid leave a year for volunteering work (in addition to your Annual leave entitlement)
- Staff benefits with Paycare – A health and benefits scheme giving you support and contributions towards various health benefits such as counselling, eye tests, vaccinations and much more
- Benefits with Acis Perkz – a discount scheme giving you savings off hundreds of schemes including discounts on your coffee, weekly shop, days out and much more!
- Employee recognition scheme, where we celebrate and award our Stars within Acis, including gift vouchers
- Long service awards for our loyal employees
- Cycle to work scheme
- Employee Assistance Programme to give you confidential advice and support, when you need it
- Professional membership subscription to support your continuous professional development
- Death in service benefit
As soon as a suitable candidate is found for this role we reserve the right to close the job advert ahead of the closing date, so please do not delay in submitting your application.
Acis are committed to equality and diversity, are a proud member of disability confident and welcome application
Acis are committed to equality and diversity, are a proud member of disability confident and welcome applications from any applicant who feel they hold the essential skills to fulfil the role. We recognise that people need flexibility in their role and we’re happy to discuss flexible working options with the successful candidate in addition to any aid with interviewing that you might need
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