Community Service Manager Jobs

Vacancy Reference Number:

WCM/COMMS/FR/UK-R1

Position title:

Website Content Manager

Reports to:

Head of Digital

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

OR

Muslim Hands UK, 595-597 Commercial Road, London, E1 0HJ.

OR

Remote / Hybrid

Hours of Work:

Full-time, 35 hours per week

Salary guideline:

(Up to) £39,500.00 per annum (commensurate with experience)

Terms of Employment:

12-Months’ Fixed-Term Contract (subject to successfully completing a 6-Month Probationary Period, Contract is extendable and renewable subject to performance)

Application Process & Closing Date:

Please send an introductory email detailing why feel you are most suitable for the role along with your up-to-date CV by no later than 4th November 2024.

Ensure the Vacancy Reference Code is added within the Subject line of the Application Email. 

Approx. Interview & Role Commencement Date(s):

Interviews: ASAP – as and when we find a suitable applicant

Start: ASAP thereafter

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold an Online Interview with Muslim Hands; therefore, please familiarise yourself with ZOOM, Team Link, MS Teams, and Skype post successful submission of your application.

Job purpose:

The Website Content Manager will lead on the content strategy for our new and improved website - delivering engaging content which inspires our audiences to take action from praying to donating in order for Muslim Hands to continue it’s lifesaving work. The Website Manager will have oversight of all pages, from blogs to appeals, responsible for optimising our each for SEO and CRO.

Main responsibilities:

• Produce and publish new pages from appeals to blogs in line with the organisation’s needs – this includes copywriting and liaising with designers for creative.
• Create and deliver the website content strategy inline with our key fundraising touchpoints – delivering an approach which puts the audience at the centre of our plans.
• Lead on our SEO strategy in partnership with our agency to deliver SEO audits, SEO driven blogs and to improve our overall website ranking.
• Lead on creating and delivering our conversion rate optimisation strategy.
• Deliver a test plan of website content which optimises the user experience.
• Create, update and audit website pages in line with the orgs needs. Including copy, creative, landing pages, functions, journeys in line with our brand guidelines.
• Work closely with the external developers to suggest new features we’d like to test in terms of the site’s functionality.
• Communicate website updates to the wider organisation.
• Lead on reporting for organic search, SEO and CRO metrics on a weekly and monthly basis – sharing with SLT.
• Work closely with the digital marketing team to provide optimal user journeys to improve our fundraising and retention efforts.
• AOB the organisation sees fit for the role.

Person specification:

• A strategic thinker who will problem solve to deliver the website strategy.
• Project and time management skills including ability to implement test strategies.
• Proficient communicator with internal and external stakeholders. 
• Experience working in an agile fundraising environment and collaborating across multiple teams with strong stakeholder management skills.
• Detail orientated to provide complete and accurate content, some of which may need regular updating.
• Strong copywriter and storyteller.
• Previous Umbraco experience.
• Experience of SEO and SEM.
• Data driven and comfortable digging into analytics of website metrics.
• Experience working in a fundraising role.

Additional Requirements:

• Travel: Occasional travel may be required for meetings or events.
• Flexibility: Willingness to work outside of normal business hours when necessary:
• Ability to demonstrate current eligibility to work within the United Kingdom
• Must be able to either:
  • Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands; OR
  • Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.

Deadline for applications is 4th November 2024 however Muslim Hands reserves the right to end the application procedure early should the right candidate(s) be found. 

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.

Other Information:

Muslim Hands is a UK based international relief organisation working in over 40 countries worldwide. The Head Office in Nottingham and a fundraising team in Whitechapel London; occasional travel between the two locations. Muslim Hands UK is seeking an enthusiastic and passionate individual to join our team during an exciting period of growth and change as we have ambitious plans to grow our activities by 2030.

Muslim Hands is an NGO that is at the forefront of delivering live saving aid and emergency relief to those who need it most, as well as building long term solutions that help the needy and impoverished worldwide.

Birmingham Hospice are opening more shops and as a result is looking for a new Retail Area Manager to join it’s Retail Area Manager Team.

Our charity shops raise vital funds for Birmingham Hospice.  The generosity of our donors and shoppers plays a crucial role in supporting the community, helping us to provide care for local people living with a terminal diagnosis and for their families. 

We are looking for a highly motivated and commercially focused individual, with experience of area management.  Experience of the charity retail sector would be a real bonus for this role.

You are a self-motivated, enthusiastic, positive creative thinker, who feels comfortable working both autonomously and as a great team player.  You should have experience of delivering income generation, growth and results, through effective people management and engagement, collaboration and confidence in leading by example when required.

This is a hands-on role that is fully involved in all aspects of the retail business from stock generation to new shop openings, health and safety, and commercial acumen, to successfully develop new business strategies along with managing recruitment, training, and inspiring and motivating shop teams and our large team of volunteers to maximise sales, control costs, and deliver excellent customer and colleague experiences.

You will be exposed to a fast paced, varied and exciting role, with opportunities to get involved in helping set and run new initiatives, in a dynamic and growing retail charity chain.

Most importantly, though, you will have a passion for retail, amazing people skills, and the drive and tenacity to succeed working with both an employed and volunteer workforce.

If this sounds like the role for you then we’d love to receive your application. 

We are looking for an experienced and enthusiastic social researcher to join our fantastic Surrey Health Determinants Research Collaboration (HDRC) team.

Based with Good Company, a local anti-poverty charity, the Community Researcher role would design and conduct research on wider determinants of health (e.g., poverty, food insecurity) and their impacts on health inequalities, with a particular focus on co-production and other forms of participatory research. The wider determinants of health are a diverse range of social, economic and environmental factors which influence people’s mental and physical health. Systematic variation in these factors constitutes social inequality, an important driver of the health inequalities.

In addition, this role would seek to increase the capacity of local voluntary sector organisations to carry out their own participatory research, as well as supporting the HDRC programme team in promoting participatory research methods across Surrey and building the local evidence base on the wider determinants of health.

There will be a second Community Researcher post based with Reigate & Banstead Council which will focus on building the participatory research capacity within the local authority.

About Surrey Health Determinants Research Collaboration (HDRC):

This role would form part of the new and innovative Health Determinants Research Collaboration (HDRC) programme funded by the National Institute of Health and Care Research (NIHR). The Surrey HDRC programme is delivered by Surrey County Council,  University of Surrey (UoS), alongside local partners Reigate & Banstead Borough Council, Good Company and Surrey Minority Ethnic Forum (SMEF).

Surrey HDRC is designed to boost the capacity of Surrey County Council to do research, together with our communities, with the aim of improving health outcomes and reducing health inequalities in Surrey communities. Surrey HDRC will develop a sustainable research culture, build research capacity and capability, and increase our local evidence-base on wider determinants of health.

About this role:

The post holder will be based at Good Company and will work as part of the Surrey HDRC programme team, leading on participatory research and co-production. The role includes:

· Developing a programme of research on wider determinants of health inequalities, with a particular focus on co-production and other forms of participatory research.

· Strengthening the participatory and co-production research capacity across Surrey, with a particular focus on the Voluntary, Community, Faith, and Social Enterprise (VCFSE) sector.

· Actively supporting the wider Surrey HDRC team in promoting the value of participatory research and co-production across Surrey County Council and its partners and building the local evidence-base on the social and wider determinants of health.

The post holder should have demonstrable skills in qualitative research methods, including experience of conducting participatory research. Ideally, they will have an understanding of health inequalities and the social and wider determinants of health. Experience of working or volunteering within a community setting would also be desirable.

Operations Manager

We have an exciting opportunity for an Operations Manager to join the team in this part-time, remote working role.

Position: Operations Manager

Location: Remote (travel to Edinburgh is required, up to 4 times per year)

Hours: Part time, 25-30 hours per week

Salary: £34,000 pro-rata

Contract: Fixed Term Contract - 18 Months

Closing Date: 5pm on Friday 8th November

Interviews: 18-19 November

The Role

The purpose of this role will be to manage and deliver administration services associated with operational areas including Technology and Data, Human Resources, Health and Safety, and Facilities. You will be responsible for supporting or leading business improvements to policies, processes and ways of working within these areas to ensure a more efficient and effective business as usual approach moving forwards.

Why join the team?

You will be offered on the job training and support for your development alongside other fantastic benefits:

• Opportunity to work your hours flexibly
• 35 days annual leave per year (pro rata) including the opportunity to take most bank holidays when you choose
• Employer pension contribution of up to 6%
• Employee assistance programme
• Enhanced Maternity Pay
• Budget for personal development and training
• Positive organisation culture with a firm understanding of supporting remote (hybrid) teams
• Opportunity to help share live music with people who may not otherwise get to experience it. 

About You

With project management and change management knowledge and skills to support you in this role, you will have experience of:

• Coordinating and delivering administration services.
• Business improvement projects and reviews.
• Working with different stakeholders to explore policies, processes and ways of working.

This is a remote working role but you will be required to travel to the Edinburgh offices up to 4 times per year.

When applying for this role you will be asked to submit a CV and Covering letter of no more than 2 sides of A4.

About the Organisation

The charity seeks to give joy through live music through the provision of live music sessions for people receiving care or treatment in healthcare settings across the UK, including those who are vulnerable, the elderly, those with dementia and in critical care.

Live music concerts are presented by individual or small groups of skilled musicians who have been carefully selected through a process of audition. Sessions are tailored to the both the setting and the audience to ensure that they can reach and connect people, encourage communication and meaningful interactions and evoke emotions and memories to make people feel good one tune at a time.

The successful applicant will require a DBS (Disclosure and Barring Service) or equivalent check.

The charity is committed to becoming an organisation that reflects society and promotes diversity and inclusion, and would particularly welcome applications from people who are currently under-represented, including disabled people and those from Black, Asian and other minority ethnic communities.

You may have experience in areas such as Operations, Operations Manager, Operations Lead, Operations Supervisor, Operations Team Leader, Finance and Operations, Operations Support.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Sydenham Garden is seeking a Community Activities & Volunteering Lead on a fixed term 3 year contract to join our team of 15 staff and approximately 60 volunteers in delivering adult mental health and dementia services in our beautiful garden setting in south-east London. 

Why we need you

Sydenham Garden, based in Lewisham in South-East London, is a unique wellbeing centre utilising its gardens, nature reserve and activity rooms to help people living with and recovering from mental and physical ill-health. We provide nature and arts based creative, social and therapeutic activities for co-workers (the name we give to our primary beneficiaries). With 3-year funding from The National Lottery Community Fund to help us ‘grow our community’ and increase the sustainability of our impact we’re seeking a Community Activities & Volunteering Lead to drive continuous improvement and development of volunteer-led community activities for the benefit of co-workers as well as managing the day to day running of our volunteer programme.

Why you should join us 

We’re a friendly team who are passionate about creating a supportive and inclusive community for people living with mental and physical ill-health. You’ll be part of a supportive team of staff and volunteers, and benefit from spending time in our beautiful gardens and nature reserve.

What we’re looking for

You’ll have experience of delivering group activities and working with people with mental/physical-ill health and/or Dementia. You’ll have experience of recruiting, working with, and managing volunteers and be confident building positive relationships with a wide range of people. You’ll be able to innovate and develop new initiatives as well as balance competing priorities while being willing to play a team role and get stuck into different activities.

Equity, Diversity and Inclusion

Sydenham Garden is committed to Equity, Diversity and Inclusion (EDI). We want to build a diverse and inclusive staff, volunteer and trustee team where everyone feels that they belong and that reflects the profile of the communities we serve. Therefore, we will welcome and consider applications from candidates of all backgrounds and protected characteristics, and we particularly encourage applications from people of African or Caribbean heritage to ensure our staff team represents the communities we serve.

PLEASE SEE BELOW TO DOWNLOAD THE JOB DESCRIPTION & PERSON SPECIFICATION AND FOR FULL DETAILS OF HOW TO APPLY INCLUDING OUR EQUAL OPPORTUNITIES MONITORING FORM.

This role sits within the Irish Chaplaincy IC Traveller Equality Project team.  Responsibilities include:

Liaise with London Probation, prisons and other agencies to advance equality of opportunity for the GRT community; assist in giving presentations; Probation office visit with easy reading culturally specific books, GRT resources, take part in market style events, explain services, deliver presentations in person and over teams, participate in relevant conferences and meetings.

Deliver an effective advocacy service to the GRT community in prison and their families in response to referrals arising from prison visiting, allocating follow up casework as necessary. Provide advocacy with a wide range of external bodies.

Take responsibility for caseload of clients and to liaise with others in the service delivery to provide comprehensive service to those preparing for release / re settlement and those on probation in the community in London.

Provide, by telephone, email and letter, information about legal and penal systems to prisoners and their families and put them in touch with agencies for specialised help. Mail outs / resource packs to prisoners. Data form management.

Proactively engage with HMPPS, legal/welfare groups and other relevant organisations as requested by GRT prisoners while they are in prison and on probation

Keep, collate and maintain accurate detailed records for own work (via database) ensuring adherence to data protection rules; maintain the cultural and educational resources of the Project; disseminate resources to prisons and other relevant bodies; assist with the production of a newsletter; contribute material to quarterly reports, funder applications and other reports.

Are you passionate about making a real difference in people’s lives and address health inequalities?
Do you want to play a pivotal role in empowering individuals to take control of their health and wellbeing? If you're a motivated, compassionate individual with a knack for building connections and promoting positive life changes, this could be the perfect opportunity for you!

We’re excited to announce a fantastic opportunity to join our dynamic team in Southwest London. You’ll be helping to launch and shape an innovative Health and Wellbeing Coaching & Social Prescribing Service based at St Georges Hospital within the Red Cell Pain Management & Psychology department and you will be employed by Merton Connected - Merton Social Prescribing. In this role, you will be at the heart of a life-changing initiative, working with patients affected by sickle cell disease and thalassemia. You’ll be helping them connect to vital community services, manage their health, and reduce isolation.

About the Role:

As a Health & Wellbeing Coach and Social Prescriber, you will:

• Use your coaching skills to support patients in developing self-management strategies, achieving personal goals, abd improving their physical, mental and social health
• Help reduce clinical workload by linking patients with local non-clinical services such as social activities, education, housing, employment support, and more.
• Collaborate with multi-disciplinary teams and local agencies to build a robust referral network, ensuring patients have access to comprehensive support.
• Play a vital role in promoting the benefits of social prescribing and coaching to both clinical staff and patients, fostering a personalised care approach.

You’ll be joining a team committed to making lasting improvements in health and social outcomes, helping patients regain control of their lives, and offering support that goes beyond traditional medical treatment.

Key Responsibilities:

• Engage with individuals living with long-term health conditions and connect them with community-based services that address their holistic needs.
• Offer one-on-one coaching sessions, helping patients identify goals and build self-confidence in managing their health and wellbeing.
• Collaborate with local voluntary, social care, and health services to ensure a seamless patient experience.
• Promote awareness of the social determinants of health, such as housing, employment, and social isolation, and help patients overcome these barriers.
• Maintain accurate records of interactions and service delivery to contribute to evaluation and reporting.

What We Offer:

• The opportunity to be part of an innovative, growing service that has celebrated its 7th year of transforming lives in the Merton area.
• The chance to work with an inspiring, supportive team and a variety of partners across statutory, voluntary, and community sectors.
• Ongoing professional development and training to stay up-to-date with the latest coaching and social prescribing practices.
• A collaborative, multi-disciplinary environment, where your contributions will directly influence the health and wellbeing of the local community.

What We’re Looking For:

• 2+ years of experience in health coaching, motivational interviewing, counselling or a similar framework that supports individuals in making health, lifestyle and other changes.
• A strong understanding of personalised care, person-centred approaches, and the ability to support self-management.
• Proven experience working in multi-disciplinary teams across health, social care, and community settings.
• Excellent communication skills and the ability to build trust with a diverse range of people.
• A proactive and self-motivated approach, with the ability to work independently and collaboratively.

More information about the role | How to Apply: 

• 21 hrs per week - 3 days  - 9 - 5 pm - including Wednesday - Friday on site
• 1 year fixed term contract (with extension for another 11 months for the second part of the pilot; if the pilot is successful it might be funded for longer)
• £ 32,964 per annum pro-rata - plus 5% pension, includes Outer London Weighting, generous annual leave and excellent training opportunities
• Closing date for applications:Tuesday 26th November 2024 (midnight)
• Please ensure that you fill in your application using the job specification headlines.
• Formal interviews will be held on Monday 9th December 2024
• Applicants will be notified by email if they are to be invited for an interview a day before the interview date

 Join Us:

This is an incredible opportunity to be part of a transformative service, where your work will have a direct impact on improving the lives of people living with complex health conditions. If you’re ready to take on a rewarding role in an innovative environment, we’d love to hear from you!

Please fee free to make enquiries about this role. Contact Marina, Kelly and Yvonne.

Do you have retail and people management experience? Do you have a passion for delivering great standards and developing your team? Do you want to be part of something exciting that will truly make a difference to the lives of people around you?

Then we might have the perfect job for you!

Shop Manager – Gloucester
Salary: £25,340 FTE (£12.15 per hour), plus performance bonus
Hours: 40 hrs per week across 5 days
Contract: Permanent

At Great Western Air Ambulance Charity, we’re going big on charity retail. We already have nine shops located in Westbury-on-Trym, Yate, Cheltenham, Gloucester, Cinderford, Bath, Thornbury and most recently Keynsham but plan to open up to four new shops a year over the next five years, giving our charity a physical presence in the heart of communities we have served since 2007.

The shops will sell a variety of goods, as well as being a hub for our charity activity locally. Our shops need to perform well financially to help fund our lifesaving service, but we also want them to be a place where everyone feels welcome, the local community can learn life-saving skills and former patients or supporters can pop in for a chat.

We are looking for an experienced retail manager that can lead on the financial delivery, team engagement and community presence in our two Gloucester based shops. In return, we offer a competitive salary, the opportunity to be part of an amazing retail team and involvement in the exciting variety that retail growth will bring. We also believe strongly in developing individuals’ leadership skills and provide our shop managers with a leadership development programme.

GWAAC is a great cause to work for, and we have amazing stories to tell and experiences to offer. Our work is very rewarding for our team too – at GWAAC we know that we are contributing to saving local lives every week. We’re looking for someone who shares our passion for that.

You would be joining GWAAC at an exciting time, as the charity continues to grow and innovate in the field of pre-hospital care. You will be supported in developing your skills and be part of a dedicated team committed to saving local lives.

We actively encourage applications from candidates from a range of backgrounds and experiences as part of our keen commitment to equality, diversity and inclusion. GWAAC puts people first and upholds a culture of safeguarding.

Please Note: All retail staff are required to undertake a Basic DBS check due to their contact with vulnerable people and the public. Further information can be accessed in our Ex-Offenders Policy which is accessible on the website.

Deadline for applications: Monday 4 November

Applications may close prior to the deadline if sufficient high-quality applications are received.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

Closing Date: 14 November 2024
Ref 6792

When you join Save the Children as a Store Manager in Cockermouth you will have the amazing opportunity to channel your passion for sustainable retail across a team that is driven to bring the wonders of charity shops back to our high-street.  You will also deliver lasting results for millions of children, including those hardest to reach. That's why we are seeking passionate people like you to get us there.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard.

 About the Role

Located in Cockermouth, Cumbria this is a busy shop in a brilliant location, with a vibrant community!  As Store Manager, you'll be leading the volunteer team, as well as focusing on further recruitment to grow our volunteer team and building strong connections within the local community to ensure the shop's continued success.

 About You

You will be someone with exceptional people skills, a leader who understands the importance of community and enjoys supporting people to exercise similar passions through volunteering.

You'll bring:

• Proven experience leading and motivating teams, ideally having managed volunteers, or a retail team previously. 
• A strong understanding of what good looks like in a busy and successful community-led shop, ideally with some experience within Retail or a clear passion for sustainable fashion and knowledge of products and trends.
• A can-do attitude and ability to approach challenges in a positive way, knowing when to reach out for support and guidance where you need it.

Previous charity retail experience is ideal, but not essential. If you have transferable leadership skills or experience managing volunteers in other settings and are looking for a new challenge, we'd love to hear from you!

 Ways of Working: This role will be based on-site in the Cockermouth shop. We're looking for someone able to work 5 days (35 hours) per week to include some weekend working.

 Our benefits package is extensive and generous, including:

• Competitive Pay – Our transparent pay policy ensures fair and equitable compensation.
• Generous Holidays – Start with 27 days off per year (pro rata for part-timers) and enjoy up to 32 days after 10 years.
• Pension & Life Assurance – Secure your future with excellent contributions.
• Employee Discounts – Save on groceries, high-street brands, home, tech, gyms, holidays, and more! Over 6,000 deals are available through our benefits platform.
• Maternity/Adoption Benefits – Get 21 weeks of full pay after just six months of employment.
• Paternity/Adoption Leave – Enjoy 10 weeks of full pay (plus statutory 2 weeks) after six months with us.
• Additional benefits include cycle to work scheme, employee assistance programme, eye care, flu jobs, season ticket loan

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Come join us at this exciting time and help us bring our new and ambitious fundraising strategy to life!

You will work in an external facing role and the work will include managing existing donors, internal prospecting and pipeline development, building new, external relationships, and creating a network of local significant support. The area of major gifts has been identified as a key growth area and therefore is an organisational priority: you will have plenty of opportunity to develop in this area, whilst being supported by our friendly Philanthropy Team.

To succeed in this role, you will be confident in deal with varied individuals and contacts at all levels, in varied situations. Your excellent communication skills will shine through when projecting yourself in meetings and other situations where you may not know anyone. You will possess the ability to create cultivation and management plans for donors, bearing in mind the interests of the donor, what is appropriate communication and what is the appropriate level of financial ask.

This is a hybrid full-time role with 2 day per week spent working in our office in Cowley, Oxford. Some travel across Thames Valley will be required. Pay range for this role is £35,923 to £46,026 per year, dependent on skills and experience.

Helen & Douglas House offer the following benefits:

- 27 days holiday plus Bank Holidays, rising to 28 days after 3 years, and 29 days after 5 years of service.

- Flexible Annual Leave: buy or sell up to 5 days of Annual Leave per year.

- Life assurance x4 your annual salary.

- We are a direction agency for the NHS Pension Scheme.

- Group Personal Pension scheme with 7% employer contribution.

- Eye care voucher scheme.

- Cycle to work scheme.

- Octopus electric vehicle leasing scheme.

- Occupational sick pay and maternity pay.

- Enhanced maternity leave and shared paternity leave.

- A flexible working environment.

- Investment in your Continuous Professional Development.

- Employee Assistance Programme.

- Recommend a friend scheme.

- Commitment to Equality, Diversity & Inclusion. We welcome applications from all areas of the community and run regular in-house EDI-focused events and workshops.

Helen & Douglas House is a registered hospice charity based in Oxford, providing palliative, respite, end-of-life and bereavement care to life-limited children and their families. We foster a climate where team members feel able to openly question, debate and appropriately challenge their own and the practice of others; as such, we welcome new ideas and strive to constantly improve our delivery of care to our patients.

Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.

Head of Advancement Services (Full-time, all year round)

Sevenoaks School Foundation is currently seeking to appoint a Head of Advancement Services (Full-time, all year round).

We are looking for someone with experience working across large, complex organisations and delivering projects through developing strong relationships with senior leadership and someone who has strong experience in managing a relational database. The successful candidate will have excellent knowledge of the compliance and regulatory requirements of a fundraising office and have excellent IT, systems and organisational skills to manage a complex operations function.

Please see Job Description for full details about the role.

Please Note

For applicants applying from other job boards, please ensure you get diverted to the website that contains our application form.

For applicants applying directly on the support staff vacancy page of the Sevenoaks School website, please click on ‘Read more’ alongside the role you are applying for and then click on ‘Apply Now’ (Blue button) on the next page that appears and follow the instructions.

To be considered, you will need to complete the full application form and also attach an updated CV.

The closing date for applications is 18/11/2024 at 9:00am and first stage interviews will take place on 27/11/2024. The School retains the right to interview suitable applicants and appoint before the deadline.

At Sevenoaks School our mission is to ensure that students secure their full potential. We prepare young people for life in a modern, global society and seek to provide every student with excellent role models. Having a diverse staff enhances our school community and we warmly welcome applicants from all backgrounds.

Sevenoaks School is committed to safeguarding and promoting the welfare of children, and therefore, the offer of employment is subject to the satisfactory completion of a number of background checks including but not limited to an enhanced DBS check with Children’s Barred list check, the taking up and verification of references and the verification of career history and fitness to undertake the role, as well as an online check. Registered Charity No. 1101358.

Full Time (37.5 hrs)

Overview

We are looking for an experienced and inspirational Charity Manager who will help build upon the 25 years of work Dressability has completed in the local community, altering and adapting clothing for people of all ages with learning and physical disabilities, and those with limited dexterity.

The Charity Manager will report directly to the Board of Trustees, and involve all aspects of running a successful charity. The successful candidate will share our passion for ensuring that people with disabilities and limited dexterity are able to dress independently wearing clothing of their choice.

Key elements of the Charity Manager role include strategy and business management, proven fundraising ability, staff and volunteer management, delivering quality services, and managing resources. Ambassadorial skills are key because the Charity Manager will be required to develop and maintain relationships with clients from a broad range of backgrounds, as well as health care professionals, businesses, suppliers and funders. As a small charity, we know that our people are critical to our success, so the ability to inspire and motivate others is essential.

Dressability is at a key point in its journey, and the Charity Manager will have an opportunity to build on our success and shape the future.

If you’re passionate about making a difference for those with disabilities, have previous charity experience, and feel you have the right skills for our Charity, then please get in touch.

Key Responsibilities

BUSINESS MANAGEMENT

• Working with the Board of Trustees to develop, co-ordinate, and action the Charity’s strategy and business plan. Setting objectives and managing the challenges and conflicting priorities to ensure the viable running of the services we provide
• Ensure the Charity operates in accordance with the Charity Governance Code, its policies and procedures as well as best practices in order to fulfil all legal, statutory and regulatory responsibilities
• Submitting accurate updates, annual returns and other necessary documents to the Charity Commission and Companies House
• Provide regular reports to the Board of Trustees, detailing operational performance, fundraising outcomes, and strategic initiatives

FUNDRAISING AND BUDGET MANAGEMENT

• Develop and execute fundraising strategies to support the organisation’s mission and growth objectives in conjunction with the Grants & Trusts Fundraiser
• Research, prepare and submit funding applications
• Source diverse income streams and funding to ensure long-term financial stability
• Handle the day-to-day finances of the organisation, managing bank accounts and investments and liaising with accountants and auditors
• Monitoring our income and expenditure against targets as laid out in the business plan
• Work with the Board of Trustees to set annual budgets and monitor spending
• Give external presentations showcasing Dressability’s work

OFFICE MANAGEMENT

• Day-to-day management of all paid employees and volunteers, ensuring efficient operations and high-quality service delivery
• Motivate and inspire staff and volunteers evaluating new projects and ways of working
• Main Office Manager and point of contact for employees, volunteers, trustees, visitors and those sharing the premises with Dressability
• Provide line management to the team, including monitoring standards, performance, the prioritisation of workloads, and conducting meetings with staff and volunteers as necessary
• Manage the recruitment of new employees, as well as securing a broad base of volunteers from the local community
• Manage health and safety on the premises as well as adherence to all policies and procedures
• Co-ordinate on-site events, including campaigns, meetings, press briefings, hosting visitors etc
• Liaise with the landlord for issues related to the shared premises

DELIVERING SERVICE QUALITY

• Develop standards and maintain the quality of the services Dressability provides
• Regularly monitor and evaluate the service to ensure quality and technical standards are met
• Establish new services for clients where appropriate such as outreach projects and access to services in clinical settings
• First point of contact for clients and team members when issues arise

Requirements

• Proven experience in day-to-day management of a diverse workforce, including both paid employees and volunteers, with strong leadership and team-building skills
• Demonstrated success in fundraising, with the ability to develop and implement effective fundraising campaigns and initiatives
• Exceptional communication and interpersonal skills, capable of motivating and inspiring both internal and external stakeholders
• Passion for our mission to ensure our clients with disabilities and the elderly are able to dress independently wearing clothing of their choice. Making a positive impact with our community projects
• Full, clean driving licence and access to own vehicle
• Some knowledge of sewing/dressmaking in order to provide guidance to the team
• Ability to multitask and prioritise the work of yourself and others
• To approach tasks with flexibility, with the ability to adapt to changing dynamics
• Able to sponsor and promote Dressability’s aims and objectives to the community through events, campaigns, online promotions, social media, and traditional news media

Apply

If you possess the required skills and are eager to join our small dynamic team at Dressability, please submit your CV and covering letter detailing your relevant experience and qualifications.

We look forward to reviewing your application and welcoming a passionate and dedicated Charity Manager to our team.

The ideal candidate for the Chief Officer position will have a passion for creativity and community engagement, along with strong leadership, bid writing and strategic planning skills. This role involves overseeing all aspects of the Centre’s operations, including program development, fundraising, and community outreach. 

This role can influence the delivery of the mental health agenda across Greater Manchester and requires the jobholder to be a positive leader and role model for the CLC’s members, employees, and volunteers. 

The Chief Officer will also work on behalf of the Charity to develop and deliver the Vision and Mission through the delivery of the strategic plan, ensuring the CLC’s ongoing sustainability, growth, and success in todays challenging economic environment

Key Responsibilities: 

• Develop and provide strategic leadership and direction to the Creative Living Centre. 

• Develop and implement programs that align with our mission and goals. 

• Oversee budgets, expenditure and management accounts ensuring that income and expenditure is within planned targets. Accountable to the Board of Trustees for the overall financial health of the CLC, including ensuring that new funding opportunities are pursued. 

• Oversee fundraising efforts and build relationships with donors and sponsors. 

• Manage the Centre’s budget and ensure financial sustainability, asset management and risk appraisal. 

• Foster a positive and inclusive community environment. 

• Represent the Centre at public events and in the media. 

• Collaborate with staff, volunteers, and community partners. 

• Ensure all staff are effectively line managed and performance managed

• Take overall responsibility for achieving, monitoring, and reporting on performance against targets in all areas of the CLC’s activities. 

• Report to the Trustee Board regularly on progress against key strategic objectives, providing information and answering for the CLC’s performance. 

• Ensure that the Board operates within statutory and corporate approved frameworks, requirements and guidelines. 

Who are we looking for? 

• Proven experience in a leadership role developing business plans, preferably in a non-profit or community organization ideally a mental health charity. 

• Strong leadership style with line management, team building  experience. 

• Robust knowledge of Charity Governance, Policies, and statutory requirements 

• Strong understanding of creative and cultural sectors. 

• Excellent communication and interpersonal skills. 

• Demonstrated ability to develop and implement strategic plans. 

• Experience in fundraising and financial management. 

• Passion for creativity and community engagement. 

• Experience of working closely with Boards of Trustees, advising, and guiding robust decision making 

• Financial management including forecasting, budget setting and monitoring income and expenditure. 

• Risk strategy and management. 

• Knowledge of Mental Health Strategies both at local, Greater Manchester and National levels highly desirable. 

• Strong organisational skills and ability to prioritise multiple activities/workstreams. 

• Excellent IT skills with ability to prepare reports in Word, spreadsheets in Excel and Power Point 

What you can expect in return 

The role is part-time, 26.5 hours per week. The successful candidate can work the hours in a variable pattern which can suit both parties, subject to agreement with the CLC’s board of trustees. The successful candidate will be required to spend time at the CLC each week. 

Equal Opportunity Employer: The Creative Living Centre is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

Please note, this role is subject to the receipt of a satisfactory Enhanced Disclosure and Barring Service check and references. Applicants must also be eligible to work in the UK. 

StreetGames is a charity passionate about harnessing the power of sport to change the lives of young people and their communities. Through our work with 1,500 trusted local community organisations, StreetGames addresses some of the most pressing issues faced by young people growing up in underserved communities, including poor mental health, food poverty, crime and lack of employment opportunities. We do this by delivering ‘Doorstep Sport’ at the right time, in the right place, in the right style, at the right price and by the right people. Doorstep Sport aims to make sport accessible to everyone regardless of their income and social circumstance.

About the role

• The post holder will be responsible for developing and delivering a workforce development plan to grow and maintain a workforce to enable an all year-round multi-sport offer in our priority places.
• The post holder will be responsible for leading the design, development and delivery of the StreetGames Workforce Development offer for the network of over 400 locally trusted organisations (LTOs) in London & the Southeast.
• The post holder will work with LTOs in the StreetGames network to enable them able to access workforce development opportunities that helps them to build capability and capacity, so they are better able to utilise the power of sport to transform young lives & underserved communities – which is core to the StreetGames mission and collective End Game.
• The post holder will work together with the StreetGames training academy and the network support teams to ensure that all LTOs in the network can access the StreetGames core offer appropriate to their workforce needs.
• The post holder will be supported by and work closely with the Development Director of London & Southeast, the Sport 4 Good Development Manager, National Training Academy and the wider StreetGames team.
• The post holder will adopt a ‘learning approach’ and regularly gather, and share, learning and good practice with LTOs and other strategic stakeholders from across the region. The post holder will require a blend of interpersonal skills, youth work, workforce development and sport specific knowledge.
• The post holder will showcase and demonstrate the positive impact that the StreetGames Training Academy & Workforce Development programmes will have on the network of locally trusted organisations to cement our reputation as an action-taking & doing national charity.
• The post holder will work with other regional leads and the central team to review, evolve, innovate and create our training academy offer to ensure it grows and develops so we can continue to meet the needs of our network & our young people in and out of our main priority places.
• The post holder will be required to engage and support LTOs through a range of approaches, including digital engagements and face-to-face meetings.
• The post holder will work with the fundraising and sustainability lead to review potential pipelines for more investment to deliver more training and workforce development opportunities across the region.
• The post holder will prioritise workforce development in our main priority places (Brent, Tower Hamlets, Barking, Lambeth, Haringey, Thanet) but also make sure organisations from elsewhere can still access a quality training and workforce offer to help them support young people through Doorstep Sport delivery.

A full description of the role responsibilities and desired experience, knowledge & skills can be found in the attached job pack.

Benefits

• Hybrid working
• Great work-life balance
• Access to free counselling and support services Enhanced family friendly benefits
• Company socials Eye care allowance Cycle scheme
• Pension scheme of up to 8% employer contributions 25 days annual leave plus bank holidays
• 2 Volunteering days per year