Community Service Manager Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Vacancy Reference Number:
WCM/COMMS/FR/UK-R1
Position title:
Website Content Manager
Reports to:
Head of Digital
Location:
Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE
OR
Muslim Hands UK, 595-597 Commercial Road, London, E1 0HJ.
OR
Remote / Hybrid
Hours of Work:
Full-time, 35 hours per week
Salary guideline:
(Up to) £39,500.00 per annum (commensurate with experience)
Terms of Employment:
12-Months’ Fixed-Term Contract (subject to successfully completing a 6-Month Probationary Period, Contract is extendable and renewable subject to performance)
Application Process & Closing Date:
Please send an introductory email detailing why feel you are most suitable for the role along with your up-to-date CV by no later than 4th November 2024.
Ensure the Vacancy Reference Code is added within the Subject line of the Application Email.
Approx. Interview & Role Commencement Date(s):
Interviews: ASAP – as and when we find a suitable applicant
Start: ASAP thereafter
Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold an Online Interview with Muslim Hands; therefore, please familiarise yourself with ZOOM, Team Link, MS Teams, and Skype post successful submission of your application.
Job purpose:
The Website Content Manager will lead on the content strategy for our new and improved website - delivering engaging content which inspires our audiences to take action from praying to donating in order for Muslim Hands to continue it’s lifesaving work. The Website Manager will have oversight of all pages, from blogs to appeals, responsible for optimising our each for SEO and CRO.
Main responsibilities:
- Produce and publish new pages from appeals to blogs in line with the organisation’s needs – this includes copywriting and liaising with designers for creative.
- Create and deliver the website content strategy inline with our key fundraising touchpoints – delivering an approach which puts the audience at the centre of our plans.
- Lead on our SEO strategy in partnership with our agency to deliver SEO audits, SEO driven blogs and to improve our overall website ranking.
- Lead on creating and delivering our conversion rate optimisation strategy.
- Deliver a test plan of website content which optimises the user experience.
- Create, update and audit website pages in line with the orgs needs. Including copy, creative, landing pages, functions, journeys in line with our brand guidelines.
- Work closely with the external developers to suggest new features we’d like to test in terms of the site’s functionality.
- Communicate website updates to the wider organisation.
- Lead on reporting for organic search, SEO and CRO metrics on a weekly and monthly basis – sharing with SLT.
- Work closely with the digital marketing team to provide optimal user journeys to improve our fundraising and retention efforts.
- AOB the organisation sees fit for the role.
Person specification:
- A strategic thinker who will problem solve to deliver the website strategy.
- Project and time management skills including ability to implement test strategies.
- Proficient communicator with internal and external stakeholders.
- Experience working in an agile fundraising environment and collaborating across multiple teams with strong stakeholder management skills.
- Detail orientated to provide complete and accurate content, some of which may need regular updating.
- Strong copywriter and storyteller.
- Previous Umbraco experience.
- Experience of SEO and SEM.
- Data driven and comfortable digging into analytics of website metrics.
- Experience working in a fundraising role.
Additional Requirements:
- Travel: Occasional travel may be required for meetings or events.
- Flexibility: Willingness to work outside of normal business hours when necessary:
- Ability to demonstrate current eligibility to work within the United Kingdom
- Must be able to either:
- Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands; OR
- Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.
Deadline for applications is 4th November 2024 however Muslim Hands reserves the right to end the application procedure early should the right candidate(s) be found.
NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.
Other Information:
Muslim Hands is a UK based international relief organisation working in over 40 countries worldwide. The Head Office in Nottingham and a fundraising team in Whitechapel London; occasional travel between the two locations. Muslim Hands UK is seeking an enthusiastic and passionate individual to join our team during an exciting period of growth and change as we have ambitious plans to grow our activities by 2030.
Muslim Hands is an NGO that is at the forefront of delivering live saving aid and emergency relief to those who need it most, as well as building long term solutions that help the needy and impoverished worldwide.
The client requests no contact from agencies or media sales.
The Policy and Campaigns Manager is responsible for leading on CLAPA’s campaigning and policy work across the UK. This is a new direction for CLAPA and a key part of the role will be to develop a clear strategy and action plan to ensure a focused and targeted approach to this area of work.
The post-holder is responsible for ensuring that work is delivered to the highest standard and that the wider staff team and board of trustees are kept informed on progress and development.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a passionate Store Manager to join Barnardo's on a Full Time, Permanent basis.
As a Store Manager you will manage the day to day running of our Ipswich Store, leading a team of colleagues to maximise store sales and profits. By doing so you will play a crucial role in raising the funds for the amazing services and support Barnardo's provides for children, young people, parents, and carers across the UK.
Location: Unit G, Greenway, Neighbourhood Centre, Ravenswood, Ipswich, IP3 9QJ
Working Pattern: As the store is open 7 days a week, the successful post holder will be required to on a rota basis which will include weekend, evening, and bank holiday working.
Some but not all key responsibilities are:
- Ensuring stock is generated over the door by members of the public and donors sign up to the Gift Aid scheme.
- Ensure that the high standard of service to customers that is expected by Barnardo's is maintained at all times.
- Implement promotions in the Store as directed by Head Office or your Area Business Manager.
- Maintain a high standard of presentation, both in the windows and the interior of the Store.
- Ensure there is adequate stock available on the shop floor, at all times, on all key lines
- Provide training, development, work reviews and appraisals for paid staff to enable them to perform their jobs efficiently and effectively.
- Create an organised and pleasant working environment for staff and volunteers.
- Actively recruit the correct/specified number volunteers to deliver the stores objectives and KPI's.
- Ensure all financial, cash handling and security procedures are adhered to as per the Barnardo's Manager's Manual and the relevant Retail procedures.
- Hold the shop keys, ensuring that the shop is secure whenever it is left unattended.
Idea Candidates Must Haves:
- Ability to deliver excellent customer service.
- Experience of managing people
- Ability to liaise and respond to a variety of people from varying backgrounds.
- Ability to meet the needs of customers on a face-to-face basis, in order to generate sales and increase customer usage of the shop.
- Ability to add, subtract, divide, and multiply up to four figures in order to maintain budgets and complete accurately weekly income/banking sheets.
- Ability to handle cash and reconcile accurately.
- Proven experience of meeting targets and KPI's.
- Basic IT skills.
The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.
* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.
Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.
The Retail section consists of more than 700 Barnardo's shops across the UK. These high-street stores are reliant on donations from the public and corporate supporters,and generate funds from the sale of these donated items. There are a wide range of shops, from traditional charity stores to book shops and furniture. The Trading division produces and sells a range of products, including cards and gifts.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
About Barnardo's
At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.
Barnardo's is committed to having a diverse and inclusive workforce for staff and volunteers. Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates.
Our basis and values
Benefits
- Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
- 26 days annual leave plus bank holidays, increasing after 5 years service
- The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
- A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
- Service related sick pay from day 1
- Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
- Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
- Cycle2work scheme
- Interest free season ticket loans
- Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
- Free access to round the clock employee assistance program for advice and support
- Access to Barnardo's Corporate University
*T&C's apply based on contract
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Birmingham Hospice are opening more shops and as a result is looking for a new Retail Area Manager to join it’s Retail Area Manager Team.
Our charity shops raise vital funds for Birmingham Hospice. The generosity of our donors and shoppers plays a crucial role in supporting the community, helping us to provide care for local people living with a terminal diagnosis and for their families.
We are looking for a highly motivated and commercially focused individual, with experience of area management. Experience of the charity retail sector would be a real bonus for this role.
You are a self-motivated, enthusiastic, positive creative thinker, who feels comfortable working both autonomously and as a great team player. You should have experience of delivering income generation, growth and results, through effective people management and engagement, collaboration and confidence in leading by example when required.
This is a hands-on role that is fully involved in all aspects of the retail business from stock generation to new shop openings, health and safety, and commercial acumen, to successfully develop new business strategies along with managing recruitment, training, and inspiring and motivating shop teams and our large team of volunteers to maximise sales, control costs, and deliver excellent customer and colleague experiences.
You will be exposed to a fast paced, varied and exciting role, with opportunities to get involved in helping set and run new initiatives, in a dynamic and growing retail charity chain.
Most importantly, though, you will have a passion for retail, amazing people skills, and the drive and tenacity to succeed working with both an employed and volunteer workforce.
If this sounds like the role for you then we’d love to receive your application.
The client requests no contact from agencies or media sales.
The Community Engagement Department enables our student community leaders to gain the knowledge, skills and connections for themselves and their student communities to thrive.
Working with staff across the Community Engagement Department, the Training Coordinator works closely with the Training Manager to support staff to design and deliver high quality, impactful training for our 3000 student community leaders across 400+ student groups, 1000 student representatives, and our 6 full-time elected Student Officers, among other student communities.
The Training Coordinator will support specialist staff across KCLSU to design and deliver a range of training spanning the breadth of community leadership, including but not limited to: student group management, event management, facilitation skills, volunteer management, project management, assessing impact, health & safety and safeguarding, effective representation, influencing & campaigning, community organising, protecting student rights, inclusion & accessibility, among others.
This role forms a crucial element of the KCLSU and KCL Leadership Learning Initiative, a joint project designed to foster leadership skills among students, particularly those from under-represented backgrounds.
Job Specification
Student-facing Training
- Lead the operational planning and delivery of our student-facing training programmes, including training our student group leaders, our elected sabbatical officers and our academic representatives, among others
- Work with relevant staff across KCLSU to implement the KCLSU Training Strategy and share and promote best practice across the organisation
- Work with relevant KCLSU teams to ensure consistency across student-facing training and ongoing guidance and support through the Community Development Framework and the Services Framework, and ensuring consistency with policy and compliance
Training Design & Development
- Develop best practice guidance for training design and delivery in line with the KCLSU Training Strategy.
- With oversight of all training content, work with the Training Manager to ensure we are utilising efficient and effective methods of delivery.
- Apply a process for assessing learner needs to ensure training is accessible for all, implementing adaptive approaches to training that mitigate barriers to engagement
- Ensure our training content is engaging and reflective of our diverse student membership.
- Maintain a keen understanding of training trends, developments and best practices
Service Development
- Develop the annual operating plans for the Community Engagement Department's Training, ensuring ongoing quality improvement of our training provision in line with KCLSU's strategic plan.
- Review and improve processes, using staff resources effectively and implementing efficient, sustainable and robust working practices.
- Monitor key performance indicators, managing processes for measuring and reporting on impact and outcomes.
- Develop mechanisms for service feedback, consultation and user insight, understanding user needs and perspectives to inform service development.
Stakeholder Management and Partnerships
- Work with key partners at KCL, including the Students and Education Directorate (SED), Dr Michael Flavin and KCL Careers & Employability
- Identify and cultivate key relationships and partnerships across KCL; students’ unions; higher education organisations, the National Union of Students and other relevant partners
Candidate Specification
Qualifications
- (Desirable) A good standard of general education, ideally to graduate level or equivalent
- (Desirable) Relevant L&D/Training qualifications
Experience
- Experience developing and implementing training programmes
- Experience delivering large-scale events
- Experience supporting others to become effective trainers and facilitators
- (Desirable) Experience of working with young people/education or similar
- (Desirable) Professional experience as a trainer
Knowledge
- Knowledge of various training methods including coaching, workshops, classroom training, mentoring, e-learning programmes and workbooks
- Understand the barriers to accessing and participating in training for different student communities
- (Desirable) Understanding of project management techniques
- (Desirable) Knowledge of e-learning platforms
Skills
- Excellent interpersonal skills
- Strong organisation, planning and time management skills
- Excellent written & verbal communication skills, able to communicate effectively with both internal and external audiences
- Ability to manage working time effectively, and prioritise projects appropriately
Aptitude:
- Flexible and hardworking with a proactive work style
- A commitment to the principles and practices of equality and diversity
- Enthusiasm for working in a student environment
- A desire to empower and develop young people to become community leaders
- Able and willing to demonstrate KCLSU values (Inclusive, Open, Collaborative, Brave)
The list above is not exhaustive. For further details, please review our Job Pack.
You will see on our Job Pack that we are a equal opportunities employer and we live by our 4 main values: Inclusive, Collaborative, Open and Brave. KCLSU is a fun, social and flexible work environment which offers opportunities for development as well as great staff benefits.
Benefits of Working for KCLSU include:
- Hybrid Working Policy
- Pension Contribution
- Interest Free Season Ticket Loan & Computer Loan
- Cycle to work Scheme
- Enhanced Sick Pay
- Enhanced Maternity and Paternity Pay
- Eye Tests & single focal glasses allowance
- 25 days annual leave plus bank holidays and university closure days
- Discounts at KCLSU venues
- £30 wellbeing allowance per term
- Employee Assistance Programme
- "No meeting Friday" ethos
- Death in Service
At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavor to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.
Eligibility
To be eligible to apply for this role you must:
- Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
- Have a National Insurance number, or be in the process of applying for one
- Not be a trustee of King’s College London Students’ Union
KCLSU is an independent charitable organisation that works to further the interests of approximately 36000 students at King's College London. Join us!
Operating across Hertfordshire, Bedfordshire, Buckinghamshire, and Berkshire, our client provide accommodation-based services to those in need of care and support, and to those who cannot afford to buy or rent homes at market rates. They fulfil this mission by constructing hundreds of essential new homes and offering care and supported housing services to a diverse range of people. They are now seeking a dedicated Service Manager for their well-respected homeless night shelter in St Albans.
Our client’s homeless shelter provides emergency accommodation for up to 12 single homeless people in St Albans each night.; their dedicated staff team offer a trauma-informed, safe environment which is person-centred and supports beneficiaries to access the help they need. As Service Manager, you’ll support your team and be responsible for overseeing support, advice and assistance to beneficiaries who are/have been living on the streets so that they are able to access and maintain a safe and secure home of their own.
To apply for this role, you must have previous experience of working in frontline services for people experiencing homelessness, or those with complex needs. You will also have demonstrable line management experience, and a knowledge of relevant legislation in relation to homelessness, housing and the equalities act.
If you are interested in finding out more information about this new opportunity, please register your interest and submit your CV by clicking 'apply now' below. Applications will be reviewed, and interviews scheduled with the client, on an on-going basis.
At Prospectus, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application. If you are enthusiastic about working with a fantastic charity that makes a real difference in people's lives, we would love to hear from you!
Responsible to:CEO
Location:This is a hybrid role, that will require some weekly attendance at our office at Headway Kent - Kent and Canterbury Hospital – Canterbury
Hours: 21 Hours
Annual Leave:17 days plus bank holidays
Pay Scale: £38,000 FTE (pro rata for 21 hours per week is £22,800)
Term: Permanent
At Headway Kent, we believe that every brain injury survivor in the region deserves access to the best possible social rehabilitation services. However, cuts in local authority social care funding have made delivering these services increasingly challenging. To ensure we can continue providing the support our clients need, we are establishing our first-ever fundraising department to diversify our income streams and enhance the range of services available to survivors and their families.
This is a pivotal moment to join our organisation as we embark on a new chapter with ambitious goals. We’ve are just launching a new a new website together with a new fundraising campaign to secure a new building at our current base, allowing us to expand and improve our services. It’s an exciting time of growth, and we’re seeking a passionate, experienced Trusts and Foundations Fundraiser to help us make a significant impact.
This role offers a unique opportunity to contribute to life-changing work while shaping the future of fundraising at Headway Kent. If you are driven to make a meaningful difference and have the skills and experience we’re looking for, we would love to hear from you.
Key Responsibilities:
• Manage and develop existing fundraising strategies while identifying new funding opportunities.
• Cultivate relationships with corporate partners and the wider community to drive sustainable growth.
• Oversee funding partnerships, ensuring excellent stewardship by engaging and updating relevant parties.
• Research and prioritise relevant trusts and foundations.
• Collaborate with the HWK team to compile fundraising proposals and applications for grants and prospective partners.
• Represent HWK at fundraising and networking events when necessary
Please see attachment for further responsibilities
The client requests no contact from agencies or media sales.
Registered Manager
Are you looking for a new challenge and would like to lead a team where you can work with like-minded people to make a difference in the lives of some of the most vulnerable children in care? Would you like to be part of the Care Management team for a forward-thinking charity? If so, we would love to hear from you!
Position: Registered Manager - Residential Children's Home
Location: Bury St. Edmunds, Suffolk
Job type: Permanent / Full Time
Hours: 37 hours per week
Salary: £42,119 - £48,978, depending on skills and experience. (Max job rate is £48,978, performance related)
Closing Date: 7th November 2024
As the Registered Manager, you will:
- Join the experienced Care Management Team, alongside sixteen other managers, of which four manage solo or dual children’s homes.
- Use your experience combined with the organisation’s model to lead a team which encourages children to develop a positive sense of self and ensure that professional standards are maintained at a high level.
- Collaborate with the organisation’s Therapeutic team, who provide two days a week of therapeutic support, including advice and practical tools, to support your team in providing trauma-informed nurturing care for each child.
- Provide effective support to staff, including advice and guidance, reflective supervision and annual appraisal. You will be able to guide your team's development using the organisation's extensive specialist workforce training programs.
- Work in partnership with young people, their families and friends, colleagues, and other agencies to achieve the best outcomes for each child in your care.
- Work collaboratively with the organisation’s Staying Connected service for a smooth transition when a young person leaves care, benefiting from in-house support and the organisation's lifelong offer.
- Benefit from over 50 years of innovative practice, an experienced Head of Service and peer support.
- Have exciting opportunities to develop your career through our extensive workforce training programs.
About you:
To perform well in this role, you’ll need:
- Minimum of a relevant qualification (minimum - childcare related Diploma at Level 3)
- If not already held, attain the Diploma in Leadership (Level 5) or other Management qualification within 2 years of appointment
- 2 years’ experience working in a position relevant to the residential care of children in the last 5 years
- Minimum of 1 year experience in supervision and management of others in a care role
- Work in a residential or field social work setting relevant to the job
- Experience of inter-agency work
- Able to work toward targets, and set goals for others
- Evidence of continued professional development
- Experience of working with young people who have experienced trauma and disrupted attachments
- Experience of working toward agreed outcomes for children and evidencing progress
- Experience of working with children with complex needs
In your role, you’ll have access to the following benefits:
- Free, career-enhancing qualifications
- A “golden hello” scheme welcoming you to our services, with £2500 paid to you one month after your start date and a second £2500 at the six-month mark. (Not available to candidates referred by recruitment agencies) (Subject to conditions)
- A referral scheme offering £1000 if you recommend a contact who goes on to be employed by the organisation in Care Services. (subject to conditions)
- 33 days annual leave per year (including bank holidays)
- Annual leave purchase
- Additional service-related holiday from 2 years
- Employee Assistance Program (EAP)
- Company funded medical cash plan
- Enhanced sick pay and family-friendly leave
- Pension salary sacrifice
- Life assurance to the value of 3x your annual salary
- Access to the Blue Light benefits platform enabling you to access discounts across a range of shops, venues and services (your membership fee will be reimbursed)
- Access to multiple Wellbeing initiatives
- The opportunity to influence the organisation’s strategy and direction through our Staff Consultation Forum
- Cycle to Work and Tech Scheme
- And more
The first interview will be a Safe Care/Warner style interview, followed by a formal interview if successful. An enhanced DBS check is required for the role. This will be funded by the organisation.
To comply with the Immigration Asylum & Nationality Act 2006 and additional amendments, and UK Visa and Immigration (UKVI) requirements, all prospective employees will be asked to supply evidence of eligibility to work in the UK.
Your application may be considered for other roles within the organisation.
About the organisation
The employer is a forward-thinking non-profit organisation that has delivered unique support for young people across East Anglia for over fifty years. Co-production with staff, young people and families is at the very heart of everything they do. They have a range of residential services, a fostering agency, Staying Close, Staying Connected and services for disabled children and their families. As a trauma-informed organisation, all their young people and employees are supported by their highly skilled therapeutic team - and their lifelong offer means that even when young people leave their care, they will always be there for them.
With low staff turnover and vacancy rates, all their services are rated good or outstanding and they deliver great outcomes for our young people. Their ambition is to grow and build even further - creating an environment where people can develop their talent and see the difference they make. You could be part of this.
You may have experience in roles such as Registered Manager, Home Manager, Team Leader, Senior Home Carer, Senior Care Worker, Service Manager, Home Manager, Registered Care Home Manager, Care Operations Coordinator, Deputy Care Manager, Residential Care Manager, OFSTED Registered, #INDSCP etc.
PLEASE NOTE: This role is being advertised by Social Care People on behalf of the organisation.
POSITION OVERVIEW
The Avenues Youth Project is recruiting a part-time HR Manager who will work to manage all aspects of the employee lifecycle across our youth centre. This standalone HR position reports to the Chief Executive and will manage and continue to develop all HR practices and processes, working with the various managers to improve the quality of working life at The Avenues. This role is crucial in ensuring the organisation attracts, recruits, develops and retains high-performing team members.
Ideally you will have experience of working as an HR Manager, we recognise that some elements of the role can be learned. Therefore, this role could suit someone who has solid HR experience at an Administrator level but who is proactive and self-sufficient.
ABOUT THE AVENUES YOUTH PROJECT
The Avenues Youth Project is an exceptional youth club that guides disadvantaged children and young people to explore and develop new skills, connect with their peers and our trusted staff, and find their confidence. The Avenues offers free-to-access fun and meaningful after-school and holiday activities led by trained youth workers. Our excellent facilities include training kitchen, music recording studio, podcasting studio, arts and craft room, sports hall and classrooms.
We currently have an active membership of over 1,100 children and young people, and are open 6 days a week, 48 weeks a year. We hold London Youth's Gold Award, the mark of excellence in our sector.
Our Vision
We believe that every child and young person should have the opportunities to realise their potential, whatever their life circumstances.
Our Mission
Our mission is to deliver high quality recreation activities and skills training to young people in West London, to help them fulfil their potential and boost their long-term outcomes.
Our Values
Our values are:
1. SAFE + COMPASSIONATE 2. POSITIVE + JOYFUL 3. EMPOWERING 4. TRUSTWORTHY 5. COMMITTED to COMMUNITY
These values are at the heart of what The Avenues does and all staff are expected to live up to them at all times.
KEY RESPONSIBILITIES
Recruitment
Lead on recruitment, including drafting job descriptions, conducting interviews, and managing the selection process. Pre-employment (including Enhanced DBS) and Right to Work checks.
Support managers in attracting and retaining staff who have the necessary motivation, values, skills and tools to deliver.
Design and conduct induction programmes for new employees so that they feel valued and ready to “hit the ground running”. Regularly review content to ensure that it is fit for purpose.
Development and Retention
Develop and co-ordinate supervision and appraisal processes to ensure consistency and high performance
Develop a skills matrix and identify training needs on an individual basis and across the organisation. Be responsible for building the training programme, including rollout and delivery (either in-house, or via approved external providers) so that employees receive relevant training in a timely manner on a regular basis.
Work with line managers to identify the ambitions and goals of employees so that relevant career focused training can be delivered, enabling high retention for The Avenues.
Engagement
Staff wellbeing: champion and implement initiatives to support mental health, work-life balance, and team cohesion. Staff reward or other motivational scheme.
Instilling values across the HR process; from contracts to supervisions to recognition scheme.
Maximise Employment Hero/Swag to keep employees engaged and up to date.
Initiate and conduct bi-annual staff surveys
Reporting and payroll
Manage timesheets and ensure clocking in/out is correctly observed.
Work with Finance Manager on monthly payroll
Analyse people related metrics and data to identify trends. Provide regular reporting to the CE on various metrics and identify areas for improvement, along with recommendations.
Compliance
Liaise with HR provider to ensure compliance with latest employment legislation.
Ensure that all employee and freelancer contracts comply with current laws and policies. Set up and maintain employee personnel files.
In conjunction with HR provider, Neathouse, conduct regular reviews of employment policies and the Employee Handbook to ensure compliance and best practice. Communicate any changes to the workforce as needed.
Champion EDI across the organisation and ensure that EDI is embedded in all people related processes across the organisation.
In the event of conflict, to support both the employee and line manager by ensuring there is a process for dispute resolution that is legally compliant, and to help identify solutions.
Review and implement a plan to ensure compliance with the Worker Protection Act, to ensure that Avenues meet requirements and can demonstrate ongoing compliance.
Other reasonable duties that may be required to achieve business requirements.
Person Specification.
Past experience working in an HR role, preferably with CIPD5
Strong written skills with ability to draft policies, procedures and reports.
Good coaching and mentoring skills.
A proactive and can-do approach towards work tasks.
Open communication style, with ability to communicate at all levels in an organisation.
Up to date knowledge of UK employment law legislation.
Experience in recruitment and selection, including competency based interviewing and selection skills.
Experience in advising and supporting management of grievance and disciplinary investigations.
APPLICATION PROCESS
Avenues Youth Project is an Equal Opportunities employer, committed to building an environment that celebrates diversity and tackles all forms of discrimination. We welcome applications from people from all backgrounds. Avenues Youth Project puts the safety of our members first. Candidates are subject to an enhanced disclosure and barring service (DBS) check, Right to Work checks and references.
To apply, please click Quick Apply and you will be asked to submit an email a CV and cover letter, explaining clearly why you are interested in the role and suited to it.
Closing date for application: 3rd November 2024
First stage of interviews: w/c 11th November 2024
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role sits within the Irish Chaplaincy IC Traveller Equality Project team. Responsibilities include:
Liaise with London Probation, prisons and other agencies to advance equality of opportunity for the GRT community; assist in giving presentations; Probation office visit with easy reading culturally specific books, GRT resources, take part in market style events, explain services, deliver presentations in person and over teams, participate in relevant conferences and meetings.
Deliver an effective advocacy service to the GRT community in prison and their families in response to referrals arising from prison visiting, allocating follow up casework as necessary. Provide advocacy with a wide range of external bodies.
Take responsibility for caseload of clients and to liaise with others in the service delivery to provide comprehensive service to those preparing for release / re settlement and those on probation in the community in London.
Provide, by telephone, email and letter, information about legal and penal systems to prisoners and their families and put them in touch with agencies for specialised help. Mail outs / resource packs to prisoners. Data form management.
Proactively engage with HMPPS, legal/welfare groups and other relevant organisations as requested by GRT prisoners while they are in prison and on probation
Keep, collate and maintain accurate detailed records for own work (via database) ensuring adherence to data protection rules; maintain the cultural and educational resources of the Project; disseminate resources to prisons and other relevant bodies; assist with the production of a newsletter; contribute material to quarterly reports, funder applications and other reports.
The Irish Chaplaincy is a leading social action charity, rooted in faith, providing high quality services and support to excluded Irish emigrants.
Are you passionate about making a real difference in people’s lives and address health inequalities?
Do you want to play a pivotal role in empowering individuals to take control of their health and wellbeing? If you're a motivated, compassionate individual with a knack for building connections and promoting positive life changes, this could be the perfect opportunity for you!
We’re excited to announce a fantastic opportunity to join our dynamic team in Southwest London. You’ll be helping to launch and shape an innovative Health and Wellbeing Coaching & Social Prescribing Service based at St Georges Hospital within the Red Cell Pain Management & Psychology department and you will be employed by Merton Connected - Merton Social Prescribing. In this role, you will be at the heart of a life-changing initiative, working with patients affected by sickle cell disease and thalassemia. You’ll be helping them connect to vital community services, manage their health, and reduce isolation.
About the Role:
As a Health & Wellbeing Coach and Social Prescriber, you will:
- Use your coaching skills to support patients in developing self-management strategies, achieving personal goals, abd improving their physical, mental and social health
- Help reduce clinical workload by linking patients with local non-clinical services such as social activities, education, housing, employment support, and more.
- Collaborate with multi-disciplinary teams and local agencies to build a robust referral network, ensuring patients have access to comprehensive support.
- Play a vital role in promoting the benefits of social prescribing and coaching to both clinical staff and patients, fostering a personalised care approach.
You’ll be joining a team committed to making lasting improvements in health and social outcomes, helping patients regain control of their lives, and offering support that goes beyond traditional medical treatment.
Key Responsibilities:
- Engage with individuals living with long-term health conditions and connect them with community-based services that address their holistic needs.
- Offer one-on-one coaching sessions, helping patients identify goals and build self-confidence in managing their health and wellbeing.
- Collaborate with local voluntary, social care, and health services to ensure a seamless patient experience.
- Promote awareness of the social determinants of health, such as housing, employment, and social isolation, and help patients overcome these barriers.
- Maintain accurate records of interactions and service delivery to contribute to evaluation and reporting.
What We Offer:
- The opportunity to be part of an innovative, growing service that has celebrated its 7th year of transforming lives in the Merton area.
- The chance to work with an inspiring, supportive team and a variety of partners across statutory, voluntary, and community sectors.
- Ongoing professional development and training to stay up-to-date with the latest coaching and social prescribing practices.
- A collaborative, multi-disciplinary environment, where your contributions will directly influence the health and wellbeing of the local community.
What We’re Looking For:
- 2+ years of experience in health coaching, motivational interviewing, counselling or a similar framework that supports individuals in making health, lifestyle and other changes.
- A strong understanding of personalised care, person-centred approaches, and the ability to support self-management.
- Proven experience working in multi-disciplinary teams across health, social care, and community settings.
- Excellent communication skills and the ability to build trust with a diverse range of people.
- A proactive and self-motivated approach, with the ability to work independently and collaboratively.
More information about the role | How to Apply:
- 21 hrs per week - 3 days - 9 - 5 pm - including Wednesday - Friday on site
- 1 year fixed term contract (with extension for another 11 months for the second part of the pilot; if the pilot is successful it might be funded for longer)
- £ 32,964 per annum pro-rata - plus 5% pension, includes Outer London Weighting, generous annual leave and excellent training opportunities
- Closing date for applications:Tuesday 26th November 2024 (midnight)
- Please ensure that you fill in your application using the job specification headlines.
- Formal interviews will be held on Monday 9th December 2024
- Applicants will be notified by email if they are to be invited for an interview a day before the interview date
Join Us:
This is an incredible opportunity to be part of a transformative service, where your work will have a direct impact on improving the lives of people living with complex health conditions. If you’re ready to take on a rewarding role in an innovative environment, we’d love to hear from you!
Please fee free to make enquiries about this role. Contact Marina, Kelly and Yvonne.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Full Time (37.5 hrs)
Overview
We are looking for an experienced and inspirational Charity Manager who will help build upon the 25 years of work Dressability has completed in the local community, altering and adapting clothing for people of all ages with learning and physical disabilities, and those with limited dexterity.
The Charity Manager will report directly to the Board of Trustees, and involve all aspects of running a successful charity. The successful candidate will share our passion for ensuring that people with disabilities and limited dexterity are able to dress independently wearing clothing of their choice.
Key elements of the Charity Manager role include strategy and business management, proven fundraising ability, staff and volunteer management, delivering quality services, and managing resources. Ambassadorial skills are key because the Charity Manager will be required to develop and maintain relationships with clients from a broad range of backgrounds, as well as health care professionals, businesses, suppliers and funders. As a small charity, we know that our people are critical to our success, so the ability to inspire and motivate others is essential.
Dressability is at a key point in its journey, and the Charity Manager will have an opportunity to build on our success and shape the future.
If you’re passionate about making a difference for those with disabilities, have previous charity experience, and feel you have the right skills for our Charity, then please get in touch.
Key Responsibilities
BUSINESS MANAGEMENT
- Working with the Board of Trustees to develop, co-ordinate, and action the Charity’s strategy and business plan. Setting objectives and managing the challenges and conflicting priorities to ensure the viable running of the services we provide
- Ensure the Charity operates in accordance with the Charity Governance Code, its policies and procedures as well as best practices in order to fulfil all legal, statutory and regulatory responsibilities
- Submitting accurate updates, annual returns and other necessary documents to the Charity Commission and Companies House
- Provide regular reports to the Board of Trustees, detailing operational performance, fundraising outcomes, and strategic initiatives
FUNDRAISING AND BUDGET MANAGEMENT
- Develop and execute fundraising strategies to support the organisation’s mission and growth objectives in conjunction with the Grants & Trusts Fundraiser
- Research, prepare and submit funding applications
- Source diverse income streams and funding to ensure long-term financial stability
- Handle the day-to-day finances of the organisation, managing bank accounts and investments and liaising with accountants and auditors
- Monitoring our income and expenditure against targets as laid out in the business plan
- Work with the Board of Trustees to set annual budgets and monitor spending
- Give external presentations showcasing Dressability’s work
OFFICE MANAGEMENT
- Day-to-day management of all paid employees and volunteers, ensuring efficient operations and high-quality service delivery
- Motivate and inspire staff and volunteers evaluating new projects and ways of working
- Main Office Manager and point of contact for employees, volunteers, trustees, visitors and those sharing the premises with Dressability
- Provide line management to the team, including monitoring standards, performance, the prioritisation of workloads, and conducting meetings with staff and volunteers as necessary
- Manage the recruitment of new employees, as well as securing a broad base of volunteers from the local community
- Manage health and safety on the premises as well as adherence to all policies and procedures
- Co-ordinate on-site events, including campaigns, meetings, press briefings, hosting visitors etc
- Liaise with the landlord for issues related to the shared premises
DELIVERING SERVICE QUALITY
- Develop standards and maintain the quality of the services Dressability provides
- Regularly monitor and evaluate the service to ensure quality and technical standards are met
- Establish new services for clients where appropriate such as outreach projects and access to services in clinical settings
- First point of contact for clients and team members when issues arise
Requirements
- Proven experience in day-to-day management of a diverse workforce, including both paid employees and volunteers, with strong leadership and team-building skills
- Demonstrated success in fundraising, with the ability to develop and implement effective fundraising campaigns and initiatives
- Exceptional communication and interpersonal skills, capable of motivating and inspiring both internal and external stakeholders
- Passion for our mission to ensure our clients with disabilities and the elderly are able to dress independently wearing clothing of their choice. Making a positive impact with our community projects
- Full, clean driving licence and access to own vehicle
- Some knowledge of sewing/dressmaking in order to provide guidance to the team
- Ability to multitask and prioritise the work of yourself and others
- To approach tasks with flexibility, with the ability to adapt to changing dynamics
- Able to sponsor and promote Dressability’s aims and objectives to the community through events, campaigns, online promotions, social media, and traditional news media
Apply
If you possess the required skills and are eager to join our small dynamic team at Dressability, please submit your CV and covering letter detailing your relevant experience and qualifications.
We look forward to reviewing your application and welcoming a passionate and dedicated Charity Manager to our team.
We discretely alter and adapt clothing for people of all ages with learning and physical disabilities and those with limited dexterity.
The client requests no contact from agencies or media sales.
We are looking for an experienced and enthusiastic social researcher to join our fantastic Surrey Health Determinants Research Collaboration (HDRC) team.
Based with Good Company, a local anti-poverty charity, the Community Researcher role would design and conduct research on wider determinants of health (e.g., poverty, food insecurity) and their impacts on health inequalities, with a particular focus on co-production and other forms of participatory research. The wider determinants of health are a diverse range of social, economic and environmental factors which influence people’s mental and physical health. Systematic variation in these factors constitutes social inequality, an important driver of the health inequalities.
In addition, this role would seek to increase the capacity of local voluntary sector organisations to carry out their own participatory research, as well as supporting the HDRC programme team in promoting participatory research methods across Surrey and building the local evidence base on the wider determinants of health.
There will be a second Community Researcher post based with Reigate & Banstead Council which will focus on building the participatory research capacity within the local authority.
About Surrey Health Determinants Research Collaboration (HDRC):
This role would form part of the new and innovative Health Determinants Research Collaboration (HDRC) programme funded by the National Institute of Health and Care Research (NIHR). The Surrey HDRC programme is delivered by Surrey County Council, University of Surrey (UoS), alongside local partners Reigate & Banstead Borough Council, Good Company and Surrey Minority Ethnic Forum (SMEF).
Surrey HDRC is designed to boost the capacity of Surrey County Council to do research, together with our communities, with the aim of improving health outcomes and reducing health inequalities in Surrey communities. Surrey HDRC will develop a sustainable research culture, build research capacity and capability, and increase our local evidence-base on wider determinants of health.
About this role:
The post holder will be based at Good Company and will work as part of the Surrey HDRC programme team, leading on participatory research and co-production. The role includes:
· Developing a programme of research on wider determinants of health inequalities, with a particular focus on co-production and other forms of participatory research.
· Strengthening the participatory and co-production research capacity across Surrey, with a particular focus on the Voluntary, Community, Faith, and Social Enterprise (VCFSE) sector.
· Actively supporting the wider Surrey HDRC team in promoting the value of participatory research and co-production across Surrey County Council and its partners and building the local evidence-base on the social and wider determinants of health.
The post holder should have demonstrable skills in qualitative research methods, including experience of conducting participatory research. Ideally, they will have an understanding of health inequalities and the social and wider determinants of health. Experience of working or volunteering within a community setting would also be desirable.
Applications will not be accepted without a covering letter that covers how their skills and experience meet the role.
Interviews will be in Epsom & Ewell, Surrey on Tuesday 12th November.
The client requests no contact from agencies or media sales.
The ideal candidate for the Chief Officer position will have a passion for creativity and community engagement, along with strong leadership, bid writing and strategic planning skills. This role involves overseeing all aspects of the Centre’s operations, including program development, fundraising, and community outreach.
This role can influence the delivery of the mental health agenda across Greater Manchester and requires the jobholder to be a positive leader and role model for the CLC’s members, employees, and volunteers.
The Chief Officer will also work on behalf of the Charity to develop and deliver the Vision and Mission through the delivery of the strategic plan, ensuring the CLC’s ongoing sustainability, growth, and success in todays challenging economic environment
Key Responsibilities:
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Develop and provide strategic leadership and direction to the Creative Living Centre.
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Develop and implement programs that align with our mission and goals.
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Oversee budgets, expenditure and management accounts ensuring that income and expenditure is within planned targets. Accountable to the Board of Trustees for the overall financial health of the CLC, including ensuring that new funding opportunities are pursued.
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Oversee fundraising efforts and build relationships with donors and sponsors.
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Manage the Centre’s budget and ensure financial sustainability, asset management and risk appraisal.
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Foster a positive and inclusive community environment.
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Represent the Centre at public events and in the media.
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Collaborate with staff, volunteers, and community partners.
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Ensure all staff are effectively line managed and performance managed
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Take overall responsibility for achieving, monitoring, and reporting on performance against targets in all areas of the CLC’s activities.
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Report to the Trustee Board regularly on progress against key strategic objectives, providing information and answering for the CLC’s performance.
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Ensure that the Board operates within statutory and corporate approved frameworks, requirements and guidelines.
Who are we looking for?
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Proven experience in a leadership role developing business plans, preferably in a non-profit or community organization ideally a mental health charity.
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Strong leadership style with line management, team building experience.
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Robust knowledge of Charity Governance, Policies, and statutory requirements
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Strong understanding of creative and cultural sectors.
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Excellent communication and interpersonal skills.
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Demonstrated ability to develop and implement strategic plans.
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Experience in fundraising and financial management.
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Passion for creativity and community engagement.
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Experience of working closely with Boards of Trustees, advising, and guiding robust decision making
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Financial management including forecasting, budget setting and monitoring income and expenditure.
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Risk strategy and management.
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Knowledge of Mental Health Strategies both at local, Greater Manchester and National levels highly desirable.
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Strong organisational skills and ability to prioritise multiple activities/workstreams.
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Excellent IT skills with ability to prepare reports in Word, spreadsheets in Excel and Power Point
What you can expect in return
The role is part-time, 26.5 hours per week. The successful candidate can work the hours in a variable pattern which can suit both parties, subject to agreement with the CLC’s board of trustees. The successful candidate will be required to spend time at the CLC each week.
Equal Opportunity Employer: The Creative Living Centre is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Please note, this role is subject to the receipt of a satisfactory Enhanced Disclosure and Barring Service check and references. Applicants must also be eligible to work in the UK.
Please send a CV and covering letter explaining your motivation for applying for the role and the skills and experience you can bring to it based on the attached file of job description and person specification. The closing date for applications is 11th November 2024 but may close earlier if a high number of applications received. Interviews will take place on the 15th November 2024 and will include a presentation
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have retail and people management experience? Do you have a passion for delivering great standards and developing your team? Do you want to be part of something exciting that will truly make a difference to the lives of people around you?
Then we might have the perfect job for you!
Shop Manager – Gloucester
Salary: £25,340 FTE (£12.15 per hour), plus performance bonus
Hours: 40 hrs per week across 5 days
Contract: Permanent
At Great Western Air Ambulance Charity, we’re going big on charity retail. We already have nine shops located in Westbury-on-Trym, Yate, Cheltenham, Gloucester, Cinderford, Bath, Thornbury and most recently Keynsham but plan to open up to four new shops a year over the next five years, giving our charity a physical presence in the heart of communities we have served since 2007.
The shops will sell a variety of goods, as well as being a hub for our charity activity locally. Our shops need to perform well financially to help fund our lifesaving service, but we also want them to be a place where everyone feels welcome, the local community can learn life-saving skills and former patients or supporters can pop in for a chat.
We are looking for an experienced retail manager that can lead on the financial delivery, team engagement and community presence in our two Gloucester based shops. In return, we offer a competitive salary, the opportunity to be part of an amazing retail team and involvement in the exciting variety that retail growth will bring. We also believe strongly in developing individuals’ leadership skills and provide our shop managers with a leadership development programme.
GWAAC is a great cause to work for, and we have amazing stories to tell and experiences to offer. Our work is very rewarding for our team too – at GWAAC we know that we are contributing to saving local lives every week. We’re looking for someone who shares our passion for that.
You would be joining GWAAC at an exciting time, as the charity continues to grow and innovate in the field of pre-hospital care. You will be supported in developing your skills and be part of a dedicated team committed to saving local lives.
We actively encourage applications from candidates from a range of backgrounds and experiences as part of our keen commitment to equality, diversity and inclusion. GWAAC puts people first and upholds a culture of safeguarding.
Please Note: All retail staff are required to undertake a Basic DBS check due to their contact with vulnerable people and the public. Further information can be accessed in our Ex-Offenders Policy which is accessible on the website.
Deadline for applications: Monday 4 November
Applications may close prior to the deadline if sufficient high-quality applications are received.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.