Community Service Manager Jobs in Westminster, Greater London
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Please note that we will be reviewing applications and inviting for interviews on a rolling basis, so we advise you submit your application by the 11th of November at the latest to give yourself the best chance to be invited to an interview.
We are excited to be recruiting a new team member to cover one of our Wellbeing Support Workers who will be on maternity leave from December 2024 to December 2025. This role will involve coordinating and providing 1-to-1 emotional and practical support to people in the community.
About Likewise
Likewise is an innovative social care and mental health charity working at the heart of the Camden community to support individuals experiencing marginalisation and social exclusion.
Our culture is all about being human together - more human organisations do more human work. We put a lot into having authentic relationships, work hard to support each other’s sense of belonging and love learning together through the work we do.
About our Floating Support service
The Floating Support Service has been running for over 15 years and is a long-term source of support to adults in Camden. We provide person-centred, mutual and holistic support for those in the community who may be finding life difficult. We think the client knows what is best for them and we follow their lead, whether that be working in their home, at our hub, or in the community, and whether that be focusing on emotional, practical or social support. Some of our clients fund their own support, whereas some have funding from Camden Council; for all, we work to help clients navigate their lives with a sense of acceptance and belonging.
What we're looking for
You don’t need any specific qualifications or similar experience as prerequisites for applying. However, we’re looking for some amount of previous professional experience (in any industry or sector) and the role is suitable for someone looking for a career change.
As a Wellbeing Support Worker, you must first and foremost be a learner and a leader:
Learner: we need individuals who are committed to their own learning, growth and development. People who can sit with the discomfort of being outside their comfort zone, are ready to engage in the diverse experiences of our work and are prepared to tap into their vulnerability.
Leader: we need leaders who take responsibility for finding the potential in themselves and others, and who have the courage, commitment and care to develop that potential.
We’re looking for people with:
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A deep sense of commitment to your own personal and professional growth *
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A good understanding of, and openness to working within Likewise’s values *
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Clear and consistent communication, including deep and active listening skills *
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Emotional and relational intelligence – willingness to reflect on and share authentically how your emotions are impacting your work *
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Empathy, warmth and proactivity in building and navigating complex relationships
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Ability to work with challenging situations skilfully and actively seek support when needed
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Good enough professional skills – organisation, time-management, reliability, self-management and capacity for lone working
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Understanding of the principles of equity, diversity and inclusion and fostering this in the work
More info and how to apply
To find out more and apply for this role, please see the information pack on our website. We will be reviewing applications and inviting for interviews on a rolling basis, so we advise you submit your application by the 11th of November at the latest to give yourself the best chance to be invited to an interview.
The client requests no contact from agencies or media sales.
About the Investment team
The Investment team is responsible for selecting portfolio partners, managing our investments and supporting our portfolio partners to improve and scale their impact.
The Investment team also leads the Impetus Leadership Academy, a leadership development programme to support talent from ethnic minority backgrounds in the UK youth sector to progress into senior leadership roles.
The team is made up of 18 people, including former teachers, charity chief executives, charity impact leads, management consultants, social investment portfolio managers and impact consultants.
The team is led by a Portfolio Director who sits on the Senior Management Team. The Portfolio Director has 5 direct reports: a Deputy Portfolio Director, three Sector Leads (who lead our work in school engagement, school attainment and employment sectors) and an Impact Lead. Sector Leads line manage 6 Investment Directors. Investment Directors line manage Investment Managers (currently 5). Investment Directors and Investment Managers tend to primarily focus on a sector but might have mixed portfolios, depending on need, experience and interest.
The Investment team has a good track record of role progression. All four Leads and a number of our Investment Directors were promoted from within the team.
The team is passionate, rigorous, determined, creative and warm. We come from a range of backgrounds and bring a broad mix of perspectives. We care deeply for our colleagues, our portfolio partners and the young people we serve.
Job description – Senior Impact & Performance Analyst (SIPA)
The Senior Impact & Performance Analyst (SIPA) is essential to advancing Impetus's mission through providing a clear picture of both the impact of our portfolio partners and the effectiveness of Impetus's support. In so doing, it ensures that strong data collection, rigorous analysis, and actionable insights are at the heart of Impetus’s efforts.
This role is ideal for a motivated, detail-oriented team player passionate about driving social impact. Collaborating closely with the Investment Director - Impact Lead, the SIPA will manage end-to-end data processes, from collection through to analysis and reporting, ensuring data remains accessible and actionable. This role then requires strong communication skills to engage with cross-functional teams and portfolio partners, presenting insights clearly to enable impactful, data-informed decisions.
The SIPA will additionally develop performance management tools, such as those within Salesforce, and champion organisation-wide data accessibility.
About this role
To make a real difference to the lives of young people, we believe it is essential that organisations have strong data on their programmes and performance, and a culture of using it with curiosity to deepen their impact.
The Senior Impact & Performance Analyst (SIPA) role at Impetus is integral to enabling us to do the same:
- To understand how our portfolio partners are performing: the impact they are having, the growth they are achieving and the progress they are making on EDI commitments.
- To understand how we are performing: how effective our support for portfolio partners is and the impact we’re having on them.
- To use insights from this information to enable our team to continually improve our support to our portfolio partners to help them become stronger, better and bigger; to reduce the gap between young people from disadvantaged backgrounds and their better-off peers in school attainment, access to university and finding and keeping a job.
Key responsibilities
1. Data collection and management
- Map annual performance reporting calendar for all relevant stakeholders.
- Maintain and develop templates and processes for i) collecting internal and external data and ii) generating key performance reports.
- Manage and develop performance databases and knowledge, ensuring i) they meet the needs of different users within Impetus, ii) compliance with GDPR and data security.
- Lead the collection of tri-annual performance and annual survey data from portfolio partners, Impetus teams and other stakeholders, including significant liaison with Investment Directors.
- Lead and document processes for auditing data quality and understanding nuances in data (e.g. the different outcomes our portfolio partners target, and the different groups of young people they work with).
2. Performance reporting, analysis, and presentation
- Support definition of KPIs and measurement scales where relevant.
- Produce regular performance reports vs. KPIs for key stakeholders: Investment Team, all staff, Investment Committee, SMT, Board, and Impetus’ donors and co-investors.
- In collaboration with the Investment Director, run our tri-annual ‘portfolio review’ process, incl. data collection from portfolio partners, analyses on performance data, pulling-out key insights and risks, agenda-setting, session-planning, facilitation and follow-up.
- On an annual basis run more detailed and comprehensive analyses on performance data, including portfolio partner outcomes vs. benchmarks, to inform the focus of our annual review. The Annual Review aims to give a full view of our impact and value for money in the year and seeks to improve our programme of capacity-building support.
- Produce clear and insightful summary presentations in PowerPoint, for a range of audiences.
- Design and develop tools to help make information more accessible for a range of stakeholders, including external comms.
- Present and communicate data (incl. in ad-hoc reports) to help facilitate discussions, enhance our work, and influence internal and external stakeholders.
- Document and track progress against agreed actions from Annual Review and Portfolio Reviews, including for strategic planning and projects; implementing relevant actions where appropriate.
3. Leading on key organisational and ad hoc data/performance projects to deepen understanding of Impetus’ and our portfolio partners’ performance and impact
- Support in the development and ongoing review of Investment team and Impetus-wide impact strategy, plus the scoping and planning of projects within this.
- Play a leading role in ongoing efforts to benchmark portfolio partner outcomes and trace the impact of Impetus’ work on charity performance, including with a value for money lens.
- Lead efforts to transfer all portfolio partner performance data and collection onto Salesforce, including advising the Digital team, wireframing, setting up accessible dashboards and supporting change management efforts.
- Lead ad hoc data/performance projects, such as: i) cross-portfolio analyses of portfolio partner income, costs, staffing and EDI metrics, and ii) supporting portfolio partners to upskill data/ impact management capabilities.
- Work closely with Impetus’ Communications team to support efforts to ensure all staff have a strong understanding of our impact, and that of our portfolio partners, and are confident in speaking to it in their respective work (e.g. Philanthropy in pitching, Public Affairs in comms. on our impact/ use in policy work).
- Be Impetus’ key point of contact for data and impact, providing support, advice and training on data management and analysis for the wider Impetus team where needed, including contributing to digital transformation efforts.
The SIPA may also be asked to support on other workstreams on an ad-hoc basis.
Person specification
Essential
- Passion for drawing insight from data to continually improve performance and impact, with a strong affinity to Impetus’ mission and EDI commitments.
- A background including data analysis, with the ability to produce high-quality outputs to clearly explain findings and tell a meaningful story.
- Highly analytical and numerate:
- Experience manipulating, processing, and extracting value from sometimes large and nuanced data sets.
- Advanced proficiency in MS Excel and PowerPoint.
- Experience of working with CRM systems (experience with Salesforce a bonus).
- Highly attentive to detail, with a clear approach to auditing own work and analyses, and suggesting process improvements.
- Strong communication and relationship-building skills:
- Able to form productive, trust-based relationships with colleagues and external partners.
- Experience of tailoring communications and presentations to a range of different audiences (incl. non-technical ones).
- Experience in facilitating team-wide discussions.
- Strong planning and time management:
- Able to make right trade-offs or seek timely input from line manager to prioritise work.
- Ability to lead on organisational projects, taking responsibility for planning, scheduling and monitoring own and others work to meet key deadlines and requirements.
- Displays tenacity and initiative, with a desire to seek out and act on feedback.
Desirable
- An understanding of education or youth employment sectors, and of the outcomes Impetus targets.
- Experience in running training sessions to improve data literacy across teams.
- Experience of change management (i.e. digital transformation).
- Knowledge and experience of using data presentation tools e.g. Tableau, Power BI or Google Analytics.
How to apply
You will need to:
- Complete the online form (including the equal opportunities monitoring form)
- Upload a comprehensive CV and supporting statement
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is 11.59pm Sunday 24 November 2024.
Interviews
First round interviews and an assessment task will take place on 2nd and 3rd December 2024.
Second round interviews will take place on 10th December 2024.
You will also be required to provide proof of your eligibility to work in the UK
Our commitment to equity, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need in order to be successful.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, race, age, disability, religion, belief, sexual orientation or marital status. We value diversity and welcome applications from people of all backgrounds.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.
The client requests no contact from agencies or media sales.
Head of Fundraising
Hours: 35 hours a week. Flexible working considered.
Salary: £48,980 – £54,136
Contract: Permanent
Location: London (with hybrid working options)
More than one in four children are growing up in poverty in the UK. It doesn’t have to be this way. The new UK government has announced its plans to develop a strategy to tackle child poverty, something that Child Poverty Action Group has led the way in calling for.
This is an exciting opportunity for an experienced fundraising professional to play a pivotal role in delivering change for the 4.3 million children growing up in poverty. You will have a demonstrable track record in securing six figure and multi annual grants primarily from trusts, foundations and/or the National Lottery.
You will have the ability to work confidently as a creative and analytical problem solver, and a hands-on fundraiser. CPAG’s fundraised income has grown significantly, and the team raises nearly £3 million annually.
You will be responsible for managing all aspects of fundraising income generation, and leading and supporting a small fundraising team. You will be able to build and nurture relationships with funders, donors and other stakeholders, and have excellent communication skills.
We understand that many people, especially people who identify as women, people from ethnic minority backgrounds or from other underrepresented groups, only apply for jobs when they believe they match all the criteria. If you don’t meet all the criteria in the person specification and want to play a key role in helping to tackle UK child poverty, please consider applying.
We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.
For more information about this post and to apply download the Head of Fundraising job pack and application form.
If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process please contact us at the email address listed in the application pack.
Closing date for applications: 9am, Monday 18th November 2024
Interviews will be held in London on: Monday 25th and Wednesday 27th November 2024
Child Poverty Action Group works to prevent and end child poverty – for good.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
JOB DESCRIPTION AND PERSON SPECIFICATION
LGBTQ+ Project Worker (Supported Housing)
This role provides support to LGBTQ+ people who are living in Stonewall Housing supported accommodation or in the community. The goal is to help people prepare for independent living in their own tenancies. People usually stay with us for 6 – 18 months and the project worker will meet with each resident to assess their needs and agree goals which will help them achieve independence. The Project Worker then puts together a support plan and meets regularly with residents to provide support, challenge and encouragement as they make their journey.
Collaborating closely with our housing providers, our project worker will actively develop fresh partnerships within the local community to enhance the support and services available to our residents.
Key Responsibilities
· To provide a high quality, flexible and responsive support service to LGBTQ+ people, supporting them for independent living or suitable alternative housing through the provision of 1-1 support sessions and group work.
· To assess the individual needs of each person and provide a bespoke support plan.
· To ensure that effective service user participation mechanisms are in place.
· To ensure a high level of customer care and practice at all times.
· To develop links with relevant external agencies.
· To work 2.5 days per week in Newham and 2.5 days per week in Ealing, working flexibly across both sites with a total of 12 residents.
Main Duties of the Post
Support Sessions
· To give holistic support to LGBTQ+ people accessing our supported accommodation service and to provide proactive support to these service users who are sometimes hard to engage.
· To meet service users regularly to provide structured support, in relation to LGBTQ+ and Housing specific issues, such as gender identity pathways, mental health services, health issues, safeguarding, liaising with the professional network.
· To work with LGBTQ+ people accessing supported accommodation to develop and review individual support plans and risk assessments.
· To liaise with other service providers ensuring service users receive the necessary support to sustain their accommodation, acquire relevant independent living skills, maintain or improve positive physical and mental health and access into meaningful occupation of their time.
Financial Support
· To assist service users in maximising and managing their income including universal credit, ESA, PIP and Housing Benefit.
Semi-independent Living Support
· To work with service users to enable them to develop the life and social skills necessary to sustain their accommodation and prepare them for independent living.
· To assess individual service user’s suitability for independent accommodation.
· To act quickly to manage incidents and to advise, support and assist service users unable to maintain supported accommodation into more appropriate housing options.
Resettlement
· To support service users in the completion of application forms necessary to support move-on housing, including the private rented sector.
· To ensure that all service users are provided with information about local services whilst in supported accommodation and during their move on.
· To ensure all service users are fully aware of their rights and responsibilities in their home.
· To work with housing providers, both public and private, to negotiate move on options.
Groupwork, Consultation and Participation
· To work as part of a team in developing user participation.
· To identify and develop appropriate and flexible processes for consulting with our service users, via social media platforms, newsletters, events and workshops.
· To devise innovative and creative ways of involving LGBTQ+ people in the running of the schemes with an independent approach.
· Supporting our residents to participate in group and peer support and to access online support mechanisms.
· Facilitating and promoting an LGBTQ+ group work programme.
Other Duties
· To establish and maintain accurate and complete records in all areas of work.
· To complete statistics for the collation of performance and funding information.
· To maintain up to date knowledge of legislation and regulations in relation to funders and other key areas.
· To participate in individual and clinical supervision meetings, annual appraisals and training.
· To act in accordance with the organisation’s Diversity Policy, Health and Safety Policy, Code of Conduct and all other corporate policies and procedures.
· To act in the best interests of Stonewall Housing and its clients at all times.
· To work evenings as necessary.
· To promote Stonewall Housing at external meetings and community events.
· To carry out any other duties commensurate with the aims and objectives of the post that may be require.
PERSON SPECIFICATION
Essential Experience
· Lived experience, or experience of working with homeless people or vulnerable LGBTQ+ people, in a voluntary or paid employment setting.
· Experience of working with and delivering services to a diverse client group with a wide range of support needs.
· Experience of lone working and working as part of team.
Essential Knowledge
· Knowledge and understanding of the causes and effects of homelessness, particularly in relation to LGBTQ+ people.
· Knowledge of the current benefits available to single people.
· Knowledge of common themes, trends and issues within supported and shared accommodation.
· Knowledge of pathways into medical and social support for LGBTQ+ people.
Essential Skills and Abilities
· Ability to provide a range of housing related support services, i.e. assessment, developing and using support plans, support planning, key working, independent living support, welfare benefits advice and providing resettlement support.
· Ability to manage challenging behaviour and complex needs, report and raise incidents and safeguarding alerts.
· Ability to prioritise and maintain case work across multiple projects at the same time.
· Excellent recording and reporting skills to accurately reflect work with young people.
· Excellent written and verbal communication with vulnerable people.
· Ability to effectively involve and engage LGBTQ+ people in services.
· To be resilient in regard to working with challenging behaviour from service users who may have experienced trauma leading them to be mistrustful of support providers.
As with all members of Stonewall Housing’s Team, the postholder will also:
· Be an adept and nimble multitasker who relishes being busy and can keep multiple plates spinning.
· Have strong networking and relationship-building skills.
· Have a positive and can-do attitude.
· Be able to adapt to changing circumstances with flexibility, and to work well under pressure.
· Be required to support the wider Stonewall Housing team when needed, to ensure the smooth running of the organisation.
· Join Stonewall Housing’s All Team meeting in person (held near Liverpool Street Station) once per month.
· Be able to travel occasionally around the UK for key events.
· To work as part of a mostly-remote team, embracing online communication and collaboration tools.
· To receive regular supervision from the line manager and attend training courses as required.
Your attitude and personal attributes
· A commitment to equal opportunities in all aspects of work.
· A commitment to the aims, values and beliefs of the organisation.
· Ability to empathise with vulnerable LGBTQ+ people.
Conditions:
This job description does not constitute a ‘terms and conditions of employment’. It is provided only as a guide to assist the employee in the performance of their job. Stonewall Housing is an evolving organisation and therefore changes to the employees’ duties may be necessary from time to time. The job description is not intended to be inflexible or a finite list of tasks and may be varied from time to time after consultation/discussion with the post holder.
More about who we are:
Stonewall Housing is the UK’s leading LGBTQ+ homelessness charity. We help LGBTQ+ people in the UK who are experiencing homelessness or living in an unsafe environment.
Founded in 1983, we provide specialist housing advice, advocacy and support for LGBTQ+ people who are homeless or at risk of homelessness. We have specialisms in Mental Health, Domestic Abuse and Supported Accommodation.
We’re a team of caring, driven people, fighting to end homelessness and ensure that everyone has a safe and secure space to call home.
Our Values:
· We are LGBTQ+ informed.
· We are tenacious.
· We are empowering.
· We are collaborative.
· We are inclusive.
What we can offer you:
Whatever stage of your career you may be at, we’ll support you with the training and development that you to reach your goals.
Our benefits include:
· Competitive salary
· Flexible working
· Generous annual leave – 30 days (FTE)
· An additional ‘Stonewall Housing’ day off per year
· Pension scheme
· Employee Assistance Programme
Stonewall Housing’s core hours are between 10:00 – 16:00 and staff can agree regular working patterns with their line manager.
Applying for the role:
No formal qualifications are needed for this role, and we encourage everyone with the appropriate skills, experience and potential to apply. We welcome applications from those who are able to understand and show empathy with our mission and purpose.
We’re committed to building a diverse and inclusive workforce that represents the people we support. We particularly welcome applications from people who are Black, Asian or from other minority backgrounds. We welcome difference whether it’s gender, gender identity or expression, race, disability, age, sexual orientation, religion or belief, marital status, national origin, or pregnancy and maternity status; so please be yourself! Additionally, we particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
For more information about us, please visit our website and follow Stonewall Housing on our social channels.
Equity is important to the success of our team and work. We don’t want any barriers to applying so if you want to discuss particular aspects of our approach, or get a better understanding of whether Stonewall Housing (or this role) is right for you, then please contact John, our Services Manager, on john[at]stonewallhousing[dot]org.
Interesting in researching more about us? If you're looking us up online to help with your application, bear in mind that Stonewall Housing is both a Community Benefit Society and Charitable Foundation. Our company number is IP24277R and our charity number is 1187437. You can find Stonewall Housing Charitable Foundation (SHCF) on the Charity Commission Register, and Stonewall Housing Association (SHA) on the FCA (Financial Conduct Authority) Register.
Providing LGBTQ+ people of all ages who are homeless or at risk of homelessness with support, advice and advocacy.
The client requests no contact from agencies or media sales.
About Us
The Pepper Pot Centre is a unique Day Centre situated in the heart of Ladbroke Grove which supports over 60s Caribbean, African and other BME communities of Kensington and Chelsea and neighbouring boroughs and is open to all. The Centre opened in 1981 and offers members a range of services in a warm and friendly environment.
We are a meeting place and day centre for older members of the community. Our wide range of activities both inside and outside our centre aim to be culturally sensitive and include the provision of nutritious meals, birthday parties for members, visits to theatres museums and the seaside and much more.
In 1976 & 2006 PPC was visited by the late Queen and by the Duchess of Cornwall in 2020.
We are now seeking a part-time Office Administrator to join our friendly team working 21 hours per week.
About the role
This is an exceptional opportunity for a proactive and community-focused individual with a strong understanding of the administrative needs of our organisation, particularly in supporting older people from Caribbean backgrounds and other BME communities. Join us and take an exciting step forward in your career as an Office Administrator.
We are looking for a dedicated and organised administrative staff member to join our team. The ideal person should be detail-oriented, professional, and have good written and verbal communication skills. Your main job will be to provide administrative support and to work closely with other team members to ensure that that the office operates smoothly and efficiency.
Roles and Responsibilities:
Administrative Support:
- Answer reception enquiries.
- Coordinate volunteers to ensure that the reception and phones are always adequately staffed and answered in a courteous and professional manner.
- Manage incoming calls, emails, and correspondence.
- Maintain records, databases, and filing systems.
- Prepare reports, presentations, and documents as needed.
- Assist in billing, invoicing, and financial record keeping.
Member’s Support:
- Assist members with paperwork, forms, and inquiries.
- Coordinate transportation arrangements for members as necessary.
- Maintain members’ records and update information as needed.
Facility Management:
- Monitor inventory and order office supplies as needed.
- Coordinate maintenance and repairs for equipment and facilities.
- Ensure the cleanliness and organisation of the premises, working with the cleaner as necessary.
Finance:
- Manage petty cash, expenses, and income within budget guidelines and bank cash regularly.
- Arrange for invoices to be paid.
- Maintain a record of payments made and expenses incurred to be presented to the Pepper Pot Centre accountant.
Communication and Liaison:
- Collaborate with other staff members to ensure smooth office operations.
- Collect feedback from members and families to improve services.
Supporting the Centre Manager:
- Assist in compiling data and information for reports and presentations.
- Prepare drafts of reports and documents for the manager’s review.
Professional Development:
- Stay informed about best practices in administrative support and adult day centre operations.
- Attend relevant workshops, training sessions, or conferences to enhance skills and knowledge.
- Share insights and learning with the manager and team to continuously improve operations.
Other:
- Take on related tasks as required by the centre manager and/or trustees.
- Compile and distribute information for Board meetings.
About you
Essential:
- Good understanding of the essential needs of older individuals, particularly from Caribbean backgrounds and other BME communities.
- Proven track record in successfully managing administrative tasks and responsibilities.
- Skilled in both planned and reactive approaches to event planning.
- Proactive and capable of working independently with minimal supervision, as well as collaboratively within a team.
- Attention to detail.
- Excellent organisational abilities with a methodical approach to handling multiple tasks simultaneously and meeting deadlines.
- Strong interpersonal skills with the ability to communicate effectively with diverse populations and build rapport with members and team.
- Proficient in writing letters, and reports.
- Fully competent in the use of Microsoft Office Suite, including Excel, Word, Power Point and other relevant software.
- Proven experience in an administrative role or similar position.
- Strong communication skills, both written and verbal.
- A friendly and approachable demeanour.
- Strong customer service experience and ethos.
Desirable
- Experience working in a non-profit or community-focused organisation.
- Experience of working with a management committee.
- Knowledge of the Statutory and Voluntary sectors.
- Problem-solving skills.
- Strong research capabilities.
- Full clean driver’s license.
Application Process
Closing date for applications:
The application deadline is Month 4th November 2024 with interviews in the week of 18/11. However, we reserve the right to close the application early. An early application is strongly recommended.
The client requests no contact from agencies or media sales.
Support Lead
Working Hours: 37.5 hours per week (5 days), full-time.
Salary: £27,745 per annum
Contract: Permanent
Looking for an opportunity to make a real difference at one of London’s leading mental health charities?
We know that housing and mental health are often linked. Poor mental health makes it hard to cope with housing problems, and housing problems can make mental health worse. With this in mind, we are proud to present this exciting role in our Floating Support Service. This service support people to live independently, and continues to be the only floating support service in the London Borough of Wandsworth. We’re looking for a mental health professional to join our passionate and dynamic team. You will support the Service Manager to manage the team while delivering high quality effective services. We’re a motivated, engaged, and efficient team, all working towards the same ambition. We’re committed to hiring diversely and inclusively, and to supporting those that join us to develop skills and reach their potential. We’re especially keen to hear from those who are innovative, adaptable, and highly creative. If you think you embody our vision, culture, and principles, please get in touch!
You will:
- Provide support for the Service Manager in the Wandsworth Floating Support Team.
- Work directly with a small caseload of service users, delivering support to enable independence and mental health recovery.
- Carry out and evidence regular assessments of support needs; drawing up, implementing, monitoring and reviewing support plans, risk assessment and outcomes monitoring.
- Promote independence, wellbeing, inclusion, and resilience.
- Provide line management and ‘hands-on’ support to the staff team when complex support issues arise, or breaches of tenancy occur and take charge when there is a major incident.
You are:
- Someone with experience within a visiting support, supported housing team and/or a floating support team.
- Knowledgeable and experienced in working directly with people with mental health needs, including experience of working in a recovery-based service.
- Able to support planning and mental health recovery approaches with a compassionate and empathetic approach.
- Experienced in working across multi-agency approaches to health, including social services, landlords, and other service providers.
- Able to work cohesively and collaboratively within a team.
- Someone with a wide range of life experience, effective communication skills, and able to demonstrate degree level academic experience.
- Competent in using computer programmes and databases.
About us
We’re a leading community-based organisation dedicated to providing outstanding mental health support and clinical interventions across London. Our experienced clinically led teams are focused on directly addressing a range of mental health needs in our communities. We combine innovative solutions with decades of local community knowledge to empower people to live the life they choose. We partner with the NHS and local authorities to deliver clinically driven frontline services with fantastic outcomes. We focus on early intervention and prevention, targeting mental health conditions at the most cost-effective stage, while also supporting people with
moderate to severe mental health needs across our communities.
Benefits
- Hybrid-working if nature of role permits
- Learning and development opportunities
- Cycle to work scheme (interest free lone paid back 12 months period)
- Employee Assistance Programme A 24-hour helpline from Health Assured to support you through any of life’s issues or problems
- Free eye test
- Flexible working
- Interest free loan, those in financial hardship
REF-217558
Live Music Coordinator
We have an exciting opportunity for a Live Music Coordinator in the North of England to support the delivery of live music experiences improving the health and wellbeing of children and adults through the healing power of live music.
This is remote working role in the North of England, so please only apply if you live within a commutable distance of the area.
Position: Live Music Coordinator
Location: Remote based in the North of England (Yorkshire and Humberside, North West or North East).
Hours: Full time, 37.5 hours per week
Salary: £23,400 per annum
Contract: Fixed term contract until end of June 2025, with the potential to extend beyond this date.
Closing Date: 5pm on Friday 8th November
Interviews: Interviews will be held on 20th and 21st November.
The Role
The Live Music Coordinator will facilitate the delivery of live music experiences across the North of England, improving the health and wellbeing of children and adults through the healing power of live music.
You will work with professional musicians to share live music with people who may not otherwise get to experience it, organising programmes with partner organisations, in line with the organisation’s strategy and operational plan.
You will also support the delivery of the annual programme of live music experiences communicating with hospitals, hospices, care homes and the community. This includes those living with dementia, who have mental health problems, or who are seriously ill.
Main duties and responsibilities include:
- Coordination of the live music programme
- Prepare reports and appropriate feedback to the Live Music Manager and support to the Fundraising and Communications team as per the reporting timeframes required
- Inform the Live Music Manager of progress and developments
- Support the Live Music Manager to manage and deliver services
- Encourage, collate and monitor feedback reports from healthcare centres, participants and musicians
- Ensure effective administration in accordance with the UK-wide system for facilitating and contracting of individual health and care settings and musicians
- Provide copy for publications such the newsletter and Annual Report.
- Support Safeguarding and Health and Safety compliance within geographic area of responsibility
Why join the team?
You will be offered on the job training and support for your development alongside other fantastic benefits:
- Opportunity to work your hours flexibly
- 35 days annual leave per year (pro rata) including the opportunity to take most bank holidays when you choose
- Employer pension contribution of up to 6%
- Employee assistance programme
- Enhanced Maternity Pay
- Budget for personal development and training
- Positive organisation culture with a firm understanding of supporting remote (hybrid) teams
- Opportunity to help share live music with people who may not otherwise get to experience it.
About You
You will have proven administration experience ideally delivering a similar provision within health and social care or arts setting and a passion for live music.
You will have:
- Effective communication skills
- Good knowledge and understanding of data protection
- Proficiency in using MS Office and database systems
- Proven ability to form good working relationships both internally and externally with people on all levels
When applying for this role you will be asked to submit a CV and Covering letter of no more than 2 sides of A4.
About the Organisation
The charity seeks to give joy through live music through the provision of live music sessions for people receiving care or treatment in healthcare settings across the UK, including those who are vulnerable, the elderly, those with dementia and in critical care.
Their live music concerts are presented by individual or small groups of skilled musicians who have been carefully selected through a process of audition. Sessions are tailored to the both the setting and the audience to ensure that they can reach and connect people, encourage communication and meaningful interactions and evoke emotions and memories to make people feel good one tune at a time.
The successful applicants will require a DBS (Disclosure and Barring Service) or equivalent check.
The charity is committed to becoming an organisation that reflects society and promotes diversity and inclusion, and would particularly welcome applications from people who are currently under-represented, including disabled people and those from Black, Asian and other minority ethnic communities.
You may have experience in areas such as Coordinator, Events Coordinator, Conference Coordinator, Concert Coordinator, Music Coordinator, Programme Coordinator, Service Coordinator, Marketing Coordinator, Events Administrator, Conference Administrator, Concert Administrator, Music Administrator, Programme Administrator, Service Administrator, Marketing Administrator, Music, Theatre, Arts, Culture, Events, Entertainment, Admin, Administration.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Family Support Coordinator
£22,000 pa + benefits (including company car, 25 days annual leave, and pension)
London & the South East
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Coordinator to support our care teams in delivering a high-quality family support service in the region, working with families and professionals to ensure the families we support have access to the services they need.
Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for sourcing practical goods and services in the region, applying for grants and benefits, as well as working with other charities or community providers to obtain goods, equipment or funds for families that Rainbow Trust do not provide directly.
Having worked in a stressful or emotionally-demanding environment with an understanding of the complexities of working with children and families, you will have a genuine interest in building supportive relationships and strong networks with other organisation to provide meaningful assistance to the families we support.
What we’re looking for:
· Professional experience of working in an administrative or coordinator role - applications will be particularly welcome from those who have provided services in a health, social care, youth or education setting within a charity environment.
· A friendly and socially-focused approach – you have strong interpersonal skills with the ability to interact and develop effective relationships with a wide range of people, you enjoy helping others.
· Well-organised, with a high level of attention to detail – you work well within established systems, produce high quality work and can manage multiple priorities simultaneously.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident MSOffice user.
· A persuasive and open communicator, you are inclusive in decision-making and are able to build and maintain strong working relationships with external organisations and networks.
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees, this includes.
• Flexible working hours to balance home and working life
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Company car for front line care posts
• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Robust training and development programmes to support your learning and growth
We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please visit our website via the link and apply online.
Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Child Bereavement UK helps children and young people (up to the age of 25) and families, to rebuild their lives when a child grieves or when a child dies.
Their mission is to tackle the inequalities that exist in the availability, accessibility and quality of bereavement support and training across the UK and to build capacity within communities to manage the impact of child bereavement.
In addition to supporting families experiencing bereavement, the charity also provide training to professionals, equipping them to provide the best possible care to bereaved families.
As Philanthropy Officer, you will join a passionate and collaborative Fundraising Team, working closely with the Head of Corporate, Philanthropy & Events and other CBUK departments. With support, you will take personal ownership of a portfolio of high-value donors and prospects, contributing to the charity’s Major Donor strategy. You’ll be part of a supportive team that fosters creativity and teamwork, working together to secure essential funding that directly impacts the lives of bereaved families across the UK.
We are seeking someone creative and analytical who has strong research, administration, relationship management and database skills, and who can provide excellent donor stewardship.
As Philanthropy Officer, you will:
- Identify and research new potential major donors supporting a team income target c.£1.5m
- Manage a portfolio of major donor relationships at 4-5 figure level
- Develop donor cultivation and stewardship plans
- Implement a patron and celebrity stewardship plan
Ideal skills and experience:
- Fundraising experience from core income streams such as major donor, corporate or trusts and foundations
- Experience of prospect research and preparing donor materials
- Excellent written and verbal communication skills
- Managing records using CRM systems like Raiser’s Edge
Expert recruitment for fundraisers and charities.
St Stephen’s Twickenham is a vibrant, evangelical, charismatic resource church with over 600 people attending every week, roughly 200 of whom are under 18.
Our vision is to Love God, Grow Disciples and Transform Communities. Sundays are central to how we do this, as we gather across four services (one online) to worship together and learn from His Word. We are passionate about worshipping God and equipping each other to be whole life disciples. We love enabling people to explore faith through Alpha as well as our ever-expanding Youth, Children’s and Families ministries and we want to see change in society through church planting and various social transformation ministries.
We are presently undertaking a new strategy process and are excited where God will lead us over the next few years, in all aspects of church life but particularly in terms of our work with Kids and Youth.
The client requests no contact from agencies or media sales.
Family Support Worker
£23,000 pa + benefits (including 25 days annual leave, company car and pension)
London
South East and East London (London boroughs of Southwark, Lambeth, Lewisham, Greenwich, Merton, Sutton, Hackney, Tower Hamlets)
About the role:
We are is looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our London and South East Care Team.
Reporting to the Family Support Manager out of our London and South East team base and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a stressful and emotional environment you will have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss, and change - and how best to help others deal with its impact.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly.
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees, this includes.
· Flexible working hours to balance home and working life
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please visit our website via the link and apply online.
Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Already experienced in Special Education needs, delivering and facilitating youth projects and looking for a chance to make a big difference to the lives of learning disabled and autistic young people?
Ready to be part of a growing team at a community youth organisation based in Westminster?
We are Caxton Youth Organisation. We are a specialist youth club, creating community, breaking barriers and empowering learning disabled and autistic young people. Over the next three years and beyond, we will aim to reach more disabled young people and become more youth-led - and you could help make that happen.
There are many reasons why the work Caxton Youth Organisation does is important. At Caxton, we want to shape a more inclusive society free from disabling barriers where all young people can lead happy, healthy and more independent lives.
Our team of qualified youth workers and practitioners create a safe, welcoming and inclusive space in the community where disabled and autistic young people can make friends, learn new skills, build confidence, and be themselves.
We're a small charity but our work and impact is long-lasting and holistic. For everyone who works at Caxton, it's more than just a job. All the team want to make a lasting difference to the young people we work with. If this sounds like something you want to be part of then I hope you will consider joining our organisation.
The purpose of the role will be:
- To provide innovative, exciting and accessible youth work and youth projects to disabled young people aged 11-25 years old
- To support the running of girls group aged 11 – 25 years old
- To working alongside Caxton Youth Organisation colleagues to support children and young people from the Westminster community to run our youth programmes.
- To support the delivery of our holiday programmes; and residentials providing overnight disturbance cover where you will be responsible for our female member
Required skills, knowledge and qualifications
- A minimum of 1 years experience in the youth work sector.
- A minimum in Level 2 Youth Work.
- Excellent written and communication skills at all levels.
- A strong understanding of the principles of youth work as a distinctive practice of informal education and voluntary participation.
- A good understanding of inclusive practice including different communication methods e.g. Makaton.
- Advanced use of Microsoft packages.
- A good understanding of safeguarding and confidentiality.
- Is able to work as part of a team and to use own initiative.
- Is willing to travel and to work unsociable hours, including evenings and occasional weekends.
- A highly motivated and creative youth worker.
- Strong empathy and a person centred approach.
Desirable
- Experience of supporting learning disabled and autistic young people.
- To have a driving licence and ability to drive a minibus (including a D1 licence and MIDAS qualification).
- First aid training.
Essential Safer Recruitment Criteria
1. A cleared Disclosure and Barring Service (DBS) check at an enhanced level. This check is necessary as the work involves dealing with or having access to children and vulnerable adults whilst undertaking normal duties.
2. The candidate must be able to provide at least two relevant references prior to taking up the post
Caxton Youth Organisation is an Equal Opportunity Employer. We will consider all reasonable adjustments under the terms of the Equality Act (2010) to enable an applicant with a disability (as defined under the Act) to meet the requirements of the post. We encourage applicants from underrepresented groups’.
*For genuine occupational requirement reasons we are seeking female applicants only for this post (exemption under the Equality Act 2010; Schedule 9 Part 1).
Please note that interviews will take place on Tuesday 26th November 2024.
Please can you complete both a CV and a personal statement which shows why you would like to work at Caxton Youth Organisation and how you meet all of the essential criteria in the person specification. The closing date for applications is 9am on Monday 18th November 2024.
Please note that interviews will take place on Tuesday 26th November 2024.
Please note that applications that do not include a cover letter will not be considered.
The client requests no contact from agencies or media sales.
About Reprieve
Reprieve works with the most disenfranchised people in society. Our aim is simple: to consign the death penalty and abuses carried out in the name of “counter-terrorism” or “national security” to history, drawing public and political attention to past harms with a view to preventing them from occurring again.
In our view, you can best judge a society by how it treats prisoners, criminal defendants, and the far-flung targets of an ever-changing counter-terror policy. To us, the rule of law means little if we selectively apply it to people we agree with. It is for all of us. Liberty is always eroded at the margins.
Reprieve’s staff is made up of courageous and committed human rights defenders. Founded in 1999, we provide free legal and investigative support to people facing the death penalty and those victimised by states’ abusive counter-terror policies – rendition, torture, arbitrary detention and extrajudicial killing.
We fight our clients’ cases in courts around the world; investigate their mistreatment; and advocate on their behalf, encouraging public and political debate of human rights issues.
About this role
We are pleased to advertise for a Head of Death Penalty Projects- US to oversee our work against the death penalty in the United States of America.
Reprieve has worked against the death penalty since our founding. In recent years we have built a particular specialism in issues relating to lethal injection, the most popular execution method in the US. Lethal injection has been touted as more humane than other methods – a modern, clean, clinical way to execute. This couldn’t be further from the truth. Lethal injection executions go wrong more often than any other execution method, often resulting in prolonged and torturous executions, commonly known as “botched” executions. Through our work we aim to dispel the myth of the humane execution, working with allies across medicine, business and other sectors to end the misuse of medicines and medical technology in executions.
The existing portfolio of work includes litigation, investigation and analysis, corporate engagement, a wide range of public and private advocacy, and developing and maintaining world-leading expertise on execution methods, particularly the jurisprudence and science relevant to lethal injection.
Contract, location and salary
The role is a full-time, permanent position with a salary of £59,226 per annum less any required deductions for tax and national insurance.Reprieve operates a hybrid working model and we require staff to work a minimum of 40% from the London office and the rest of the week from home. There is the opportunity for international travel in the role.
Reprieve is proud to have an open and transparent pay structure, governed by a 2:1 pay ratio between the highest-paid member of staff and the lowest-paid member of staff. We are a flexible employer and offer a range of non-financial benefits to employees. We welcome applications from a range of backgrounds. You can learn more about Reprieve’s salary structure and ethos on our website.
Full details and how to apply
Please see the job description for full details including a person description. Applicants should complete and submit an application form, and the deadline for applications is 17 November 2024. Applicants must have the right to work in the UK currently and for the duration of the contract.
The client requests no contact from agencies or media sales.
About Impetus
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get the right support to succeed in school, in work and in life.
We find, fund and build the most promising charities working with these young people, providing core funding and working shoulder-to-shoulder with their leaders over the long term to help them become stronger organisations.
At Impetus we focus on the critical factors that influence the education and employment outcomes for disadvantaged young people in the UK, working with charities that have the potential for impact at scale, helping their leaders to deliver lifechanging, benchmark-beating, sustained outcomes.
We provide these charities with the funding and the tools to grow and deliver on their promises to the young people they serve. We also seek to influence government and the wider sector to back effective support for young people and invest with other like-minded organisations to tackle the most difficult and under-supported challenges. We are resolutely focused on outcomes and impact, driven by quality evidence.
Impetus is a registered charity and our charity number is 1152262.
About the Investment Team
The Investment Team is responsible for selecting charity partners, managing our charity investments and supporting our charity partners to improve and scale their impact.
The Investment Team also leads the Impetus Leadership Academy, a leadership development programme to support talent from ethnic minority backgrounds in the UK youth sector to progress into senior leadership roles.
The team is made up of 18 people, including former teachers, charity chief executives, charity impact leads, management consultants, social investment portfolio managers and impact consultants.
The team is led by a Portfolio Director who sits on the Senior Management Team. The Portfolio Director has 5 direct reports: a Deputy Portfolio Director, three Sector Leads (who lead our work in School engagement, School attainment and Employment Sectors) and an Impact Lead. Sector Leads line manage 6 Investment Directors. Investment Directors line manage Investment Managers (currently 5). Investment Directors and Investment Managers tend to primarily focus on a sector but might have mixed portfolios, depending on need, experience and interest.
The Investment Team has a good track record of role progression. All four Leads and a number of our Investment Directors were promoted from within the team.
The team is passionate, rigorous, determined, creative and warm. We come from a range of backgrounds and bring a broad mix of perspectives. We care deeply for our colleagues, our charity partners and the young people we serve.
Job description – Investment Director
The Investment Director (ID) is a key member of the Investment Team, playing a leading role in identifying, assessing, and supporting portfolio partner charities and other non-profit organisations to deepen their impact and scale their outcomes. This role works closely with other Investment Directors and Investment Managers to deliver external facing support to portfolio partners as well as internal projects to support the development of the investment model and portfolio strategy.
Investment Directors use strategic thinking, analytical rigour, and senior relationship skills to support a portfolio of amazing organisations that, together, will help shift the life chances and outcomes of young people from disadvantaged backgrounds in the UK.
Key responsibilities
Finding high potential charities and non-profit partners for our portfolio
- Identifying potential charitable organisations for investment.
- Leading in-depth due diligence process to assess and build partnership foundations with potential partners – covering leadership and governance, and their impact, scale, and partnership potential.
- Modelling from first contact of origination, our approach to engaged and trust-based investment management support.
- Developing and championing high quality investment propositions to our Investment Committee.
Managing partnerships with portfolio partners
- Managing relationships with partner Chairs and CEOs
- Agreeing Service Funding Agreements, including appropriate annual investment milestones to allow for a clear assessment of re-investment potential at end of phase
- Regularly monitoring and assessing partner progress / risks against milestones and making recommendations for progression or exit
- Escalating key risks on performance, leadership and safeguarding
- Conducting annual partnership review with Sector Leads and partner CEOs
- Working with Impetus Finance colleagues to ensure timely distribution of grant payments, in line with Service Funding Agreements.
Supporting portfolio partners
- Providing direct support to CEOs and senior colleagues on key strategic topics, using a mix of at least monthly one-to-one meetings and group facilitation to:
- clarify theory of change
- define long term ambition
- develop growth strategy
- achieve a step change in the delivery and performance management of outcomes
- strengthen leadership (individual and collective) and governance capabilities
- develop path to scale
- build financial resilience
- Scoping and project managing pro bono capacity-building projects (in addition to providing direct management support). Ensure projects are delivered to a high standard and contribute to charity progression
- Identifying engagement opportunities for our donors and supporters with charity partners that are aligned with the charity’s activities and do not distract or undermine their core work
- Collaborating with Impetus philanthropy team to develop new funding streams (additional to direct Impetus grant funding) that support our partners’ ability to deliver impact at scale
- Effectively leveraging the support of investment managers to advance the objectives developed for each charity partner that is managed by an Investment Director
- Identifying engagement opportunities for our donors and supporters with charity partners that are aligned with the charity’s activities and do not distract or undermine their core work
- Collaborating with Impetus Philanthropy team to develop new funding streams (additional to direct Impetus grant funding) that support our partners’ ability to deliver impact at scale
- Effectively leveraging the support of investment managers to advance the objectives developed for each charity partner that is managed by an Investment Director.
Support to Impetus
- Developing expertise about “what works” in the sector through cultivation and use of expert input and engagement as well as investigation into key research and evaluative literature
- Working closely with team colleagues to use learnings from our work and domain expertise to inform our strategy, our model and delivery over time
- Leading on and contributing to internal topics, such as team strategy development, digital transformation, or equity, diversity, and inclusion
- Contribute towards Impetus’ public affairs and philanthropy objectives through input into case studies, research and policy campaigns, donor reports and fundraising events
- Sharing the learning from our work across the team, across the organisation and externally working within Impetus strategy, policies and procedures
- Engaging in Impetus pro bono, communications, and advocacy events, and engage charity partners appropriately in these events
- Where appropriate, line-managing and supporting Investment Managers on the team to grow and develop, and achieve their project, role and team objectives.
Person specification
The successful candidate will need to show evidence that they meet many of the following skills, capabilities and experience.
Essential
- A commitment to Impetus’ mission
- Senior level responsibility and a strong track record of building trust-based relationships with senior stakeholders, advising them on key strategic decisions, and challenging them in a respectful and collaborative manner
- A talent for strategic thinking around complex issues
- Strong financial acumen and analytical skills
- Understanding of impact measurement and evaluation fundamentals
- Tenacity and initiative
- Ability to flex personal style to needs of charity and leadership
- Growth mind-set to seek out and act on feedback
- Proven ability to work independently, and to exercise good judgment
- Strong planning and time management skills
- Interest in partnering closely with charities that are doing what it takes to get better
- A commitment to equity, diversity and inclusion
If you don't tick all these boxes, but still feel that you fit the profile, please apply anyway.
Desirable
- Experience in the non-profit (charity or social enterprise) sector, through work, as a pro-bono volunteer or Trustee capacity
- Experience in consulting, investment management, senior charity management, or other in-depth grant making and advisory work
- Knowledge and expertise in UK education or youth employability sectors
- Board experience in private, public or third sector
- Understanding of or experience with commissioning impact evaluations.
How to apply
- Complete the online form (including the equal opportunities monitoring form)
- Upload a comprehensive CV and supporting statement
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is 11.59pm Sunday 10 November 2024.
Interviews
First round interviews and an assessment task will take place on 18 and 19 November 2024.
Second round interviews will take place on 27 November 2024.
You will also be required to provide proof of your eligibility to work in the UK.
Our commitment to equity, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need in order to be successful.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, race, age, disability, religion, belief, sexual orientation or marital status. We value diversity and welcome applications from people of all backgrounds.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.
The client requests no contact from agencies or media sales.
Schools Coordinator
We have an exciting and rewarding opportunity for a Schools Coordinator (Impact Officer) to work as the primary link between partner schools and the CYUK programme.
This youth social action charity challenges 18 to 25-year-olds to tackle educational inequality through a year of full-time social action. As mentors, tutors and role models in schools, they support pupils growing up in some of the most disadvantaged areas of the UK.
Position: Schools Coordinator (internal title School Impact Officer)
Location: RM8 3EX. 2 days per week from this location
Training Location: E1 6EG -1 day per week, Friday, at this location. With occasional working from home.
Hours: Part - Time, for 3 days per week. Normal working hours are 8:00 - 4:30, Monday to Friday. Working Fridays is essential, the other days are flexible.
Work Schedule: Term-time working (except the second half of August)
Salary: £29,144 per annum pro rata
Duration: Permanent
Start Date: January 2024. We hope to include ad-hoc induction days/half days (all paid) in December 2024, to be agreed upon with the candidate.
Closing Date: 20th November 2024
Interview Date: w/c 25th November.
The Role
We have a rewarding opportunity for a School Impact Officer to train, support and develop volunteers and monitor the programme through effective administration, data management and to build a deep partnership between the school and the charity.
The Impact Officer is based predominantly in a school and is the primary link between the partner schools and the programme and is the enabler of the programme delivery. You will support a team of volunteer mentors, who support school activities by coordinating, managing and evaluating the programme.
The Volunteer Mentors also complete a Leadership and Development programme and you will work with them on a professional development plan to chart their continuous professional development and ready them for employment.
The role is primarily a school-based post from Monday to Thursday and is office based on most Fridays. See locations above.
About You
To be successful in this role you will need to be passionate about social change and serving a great cause. As the School Impact Officer, you will strive for excellence and support the core vision and values of the charity.
You will have:
· Excellent communication and interpersonal skills
· Strong supervision skills, able to connect and communicate effectively with a broad range of stakeholders
· The ability to understand school leadership priorities
· Flexibility in your approach to meet volunteers and pupils developmental needs
· The ability to cope well with multiple demands and to ask for support in ambiguous situations
· Ability to prioritise work to meet tight deadlines delegate appropriately and apply problem-solving skills effectively
· Good IT knowledge
· A proactive attitude, with the ability to use initiative and a professional manner and approach
Whilst not essential experience of working in a school or with schools would be an advantage in this role.
If you want to make a real difference and believe that young people can change the world, we want to hear from you!
Please apply by uploading your CV and cover letter (two pages preferred) demonstrating your suitable experience, knowledge, skills and abilities. Due to the high volume of CVs received, the charity can only respond back to the successful candidates.
Employee Benefits
As an organisation, particular emphasis is placed on fairness, well-being, and inclusion and offer a range of benefits for staff, including:
· Great holiday entitlement
· Training including degree-level qualifications
· Pension scheme enrolment starts at 4% as standard, and employee contributions are matched up to 5%
· Free eye tests and £20 off glasses
· Interest-free travel season ticket loans
· Interest-free bike loans under the “Cycle to Work Scheme”
· Interest-free Loans to assist employees with welfare or financial hardship
· 2 days per year to pursue volunteering opportunities and 2 days per year to support wellbeing
· Regular all staff wellbeing sessions with external wellbeing experts
· Reservist friendly employer - Bronze award
· Laptop and mobile phone
The charity is committed to safeguarding and promoting the welfare of all learners including young people.
Other areas of experience may include School Partnerships, School Partnerships Officer, School Partnerships Lead, School Impact Officer, School Impact, School, Primary School, Senior School, Early Years, EYF, Volunteer Recruitment, Teacher, Education, School Engagement, School Leadership, Volunteer Management, Volunteer, Volunteer Coordinator, Volunteer Engagement, Lead, Teaching Assistant, Teaching, Youth, Secondary School Teacher, Trainee Teacher, Teacher, Youth Support, Family Support, Children’s Support, Support Officer, EYF, Mentor, Youth Mentor, Volunteer Management, School Partnerships, School Liaison, Programme Officer, Programme Lead, Programme Support, Coordinator, Administrator. #INDNFP
Please note this role is being advertised by NFP People on behalf of our client.