Community Relationship Manager Jobs

About Brightside

Brightside is on a mission to help young people make confident and informed decisions about their future. For over 20 years, we’ve used technology to connect young people facing barriers with inspiring mentors. We deliver online mentoring programmes in collaboration with schools, universities, businesses and charities to provide young people with access to networks, online career information and high-quality mentoring. Read our latest impact report here.

Role overview

The Senior Programme Manager will lead our delivery team and work closely with the Partnership Manager to ensure that we’re designing and delivering mentoring projects that meet our partner objectives. The postholder will line-manage key staff in the delivery team, delegate programme activity and oversee quality across our portfolio. The postholder will be accountable for engagement across our portfolio and for ensuring we meet targets and key performance indicators set by our partners for project outcomes.

The postholder will also lead the delivery of Brightside Mentoring, our London based mentoring project that’s currently funded until 31 December 2025. This will involve leading the ongoing design of the project as we learn from each cohort, recruiting young people to take part from across our London networks and reporting to the funder on project progress. Our ideal candidate will therefore be based in or around London, as frequent travel will be required.

Responsible for (our partner portfolio)

• Overseeing project deliverables across our portfolio, ensuring tasks are delegated across the team and that deadlines are met
• Chairing weekly delivery team meetings to stay on top of project launches, delivery updates and upcoming evaluations
• Ensuring that roles and responsibilities for project delivery are clear across the delivery team
• Collaborating with the Partnership Manager to manage our approach to risk across the portfolio
• Collaborating with the Data and Insight Manager to ensure recommendations and learning are embedded into future projects
• Monitoring quality in our project delivery, and developing systems to do this efficiently
• Managing our training calendar, ensuring that mentor and mentee training sessions are staffed as required
• Overseeing our training content, reviewing as necessary
• Acting as an escalation point for challenges that may arise in projects
• Acting as an escalation point for any safeguarding concerns
• Providing monthly reports to the Senior Leadership Team on progress with strategic programmes and the portfolio
• Proof reading end of programme evaluation reports

Responsible for (Brightside Mentoring)

• Acting as Programme Lead for Brightside Mentoring, our London-based mentoring project (currently funded until December 2025)
• Leading the programme design process, embedding learning from previous cohorts and addressing previous challenges through innovation
• Working closely with the Partnership Manager to lead mentee recruitment, ensuring that we’re reaching young people and getting them onto the project
• Attending recruitment events across London, working with contacts in and beyond our network to recruit young people
• Delegating tasks across the delivery team
• Working with the Interim Head of Innovation to recruit volunteers
• Ensuring that all volunteers are trained and DBS-checked before participating

Accountable for

• Engagement across our portfolio – monitoring participation of mentors and mentees, identifying success, challenges and developing strategies to improve engagement
• Programme management processes – ensuring we implement robust programme management processes that lead to success, with clear workflows for the team to follow
• Programme records – ensuring that the delivery team keep accurate records of meetings, updates and learning
• Participant conversion – ensuring that as many young people as possible fully participate in programmes after they sign-up

Team working

• You will be line managed by the Interim Head of Innovation
• You will line manage a Programme Manager and the Data and Insight Manager
• You will lead the delivery team and chair weekly team meetings
• You will work closely with the Interim Head of Innovation and Partnership Manager to lead the Programmes Team

Essential criteria

To be successful in this role, you should:

• Be strongly aligned with our mission
• Embrace Brightside’s values and contribute to a positive staff culture
• Understand the challenges faced by young people in education and careers
• Demonstrate a significant track record in programme management
• Be confident in delegation
• Have significant experience in making data-driven decisions (using insights to inform programme design)
• Have a strong track record in leadership and team coordination
• Have experience of line management
• Be able to build strong relationships and collaborate well with others
• Have excellent organisation and prioritisation skills
• Be able to work to tight deadlines and manage competing priorities

Desirable criteria

We are especially interested in candidates who:

• Have experience using Salesforce or other CRM software
• Have experience of using project management software such as Monday .com for tracking deliverables

A DBS check at the enhanced level will be required for successful applicants

Your development

You will be supported and challenged in this role. All staff can get involved in activities across the organisation. We are committed to the learning and development of staff and your line manager will work with you to create a personal development plan to support your growth and career progression.

We’re committed to promoting a diverse and inclusive community where everyone can be themselves and succeed in the workplace and beyond. Our culture is inclusive and supportive to staff from all backgrounds, and we provide flexible policies to cater for the differing needs of all staff.

Salary and benefits

Salary: £35,900- £38,900

Contract: Fixed term (ending 31 December 2025)

Hours of work: 37.5 hours a week (full-time)

Holiday allowance: 25 days

Other benefits include:

• Three days additional leave between Christmas and New Year
• Three days of volunteering leave
• Tenancy deposit loan scheme
• Up to one month ‘work from anywhere’ policy
• Employer pension contributions
• Flexible working hours
• Regular staff socials
• Option to buy up to five additional days of annual leave

Application instructions

• Submit an answer via CharityJob to the following question: ‘Describe a successful programme you managed. What strategies or actions did you take that contributed to its success?’
• Submit a one-page cover letter, outlining how you meet the role’s essential criteria
• Submit your CV

Applications must be submitted by 8am on Monday 21 October

Applications without a cover letter will not be considered

Successful applicants will be invited to first interviews from the week commencing 28 October

Successful applicants from the first interview will be invited to a second interview on the week commencing 4 November. The second interview will include a presentation and/or task.

Your primary role will be to support the development of good quality voluntary provision for children, young people and families. As part of a countywide team, you will be expected to actively support the planning of countywide programmes/events with your colleagues, providing opportunities and training on SCVYS objectives. 

The key purpose of the Service Impact & Youth Engagement Manager role is to proactively support the delivery of a range of service functions that meet the needs of and promote growth within the voluntary and community sector in Staffordshire, specifically services focused on children, young people and families. This includes:

1. Support the SCVYS team to work to agreed key performance indicators including outcomes aligned to the SCVYS Strategic Plan and various contract delivery plans. Utilising the Lamplight Case Management System aligned to the Value of Infrastructure Programme functions.

2. Regularly reporting on all relevant performance information to a variety of funders including Staffordshire County Council, the Office of the Police, Fire and Crime Commissioner, the Young Foundation and the Integrated Care Board in line with agreed timescales and contract monitoring requirements.

3. Alongside SCVYS managers support and contribute to all elements of internal Quality Assurance ensuring SCVYS remains committed to excellence across everything we do and all we say about what we do.

4. Line management of the Youth Engagement team including an exciting portfolio of programmes including UK Youth Parliament, Young Community Researchers, elected Countywide Youth Council, Summer War Graves project and any other pieces of commissioned work, alongside partners including Staffordshire University, Staffordshire County Council and the German War Graves Commission (Volksbund).

5. Contribute where required to any additional externally commissioned work that includes research, consultation and evaluation elements as and when required within capacity limitations.

6. Take a lead in designing the look and content of publications such as the Annual Report, Social Value Report, etc. and supporting the updating of the State of the Sector report published approximately every 4-5 years.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 

About Brightside

Brightside is on a mission to help young people make confident and informed decisions about their future. For over 20 years, we’ve used technology to connect young people facing barriers with inspiring mentors. We deliver online mentoring programmes in collaboration with schools, universities, businesses and charities to provide young people with access to networks, online career information and high-quality mentoring. Read our latest impact report here.

Role overview

The Data and Insight Manager will be responsible for monitoring and evaluating quality and impact across our mentoring programmes. The postholder will work closely with our Programme Managers to build evaluation frameworks that reflect our partners’ objectives and support the delivery team to plan projects that deliver on the partners’ target outcomes. The postholder will lead on analysing end of project survey data, drawing insights and recommendations and using these to write and deliver end of project evaluation reports. The Data and Insight Manager will monitor impact and outcomes across our portfolio and support our Senior Leadership Team to understand the impact our projects are having across our mentoring portfolio.  This is a varied role, suited to candidates interested in using data and insights to improve processes and articulate impact to a wide range of audiences.

Responsible for

• Creating evaluation frameworks for our projects based on logic modules, ensuring our mentoring delivery is outcomes-driven
• Collaborating with the programme delivery team to ensure partner aims are embedded in evaluation frameworks alongside our organisational Theory of Change
• Creating and maintaining Power BI dashboards to oversee end of programme and termly impact data
• Sharing start of programme data with the delivery team to encourage in-project changes based on findings
• Analysing quantitative and qualitative data to use in evaluation reports and to support wider organisational activity
• Writing end-of-project evaluation reports, using data to make recommendations
• Overseeing the efficiency and accuracy of our data collection tools
• Proofing and testing evaluation surveys to ensure accuracy of questions and survey logic
• Reviewing and improving our evaluation planning and reporting templates as appropriate (including focus group templates and documentation)
• Delivering focus groups and/or interviews as required by project evaluations or wider organisational impact reporting
• Termly data analysis of outcomes across our portfolio to track impact progress
• Working with the fundraising team, using our data and case studies to bring our impact to life
• Using our significant qualitative and quantitative data to explore hypotheses
• Identifying patterns or results that help us to understand our impact and key drivers to ensure a high-quality experience for our mentees and mentors

Accountable for

• Evaluation processes – embedding systems to collect essential information and context from the programmes team for writing evaluation reports
• Embedding learning – ensuring that there are systems in place for project learning to be captured in future project plans
• Accurate data collection – ensuring that all surveys are set-up correctly and that data is gathered accurately

Team working

• You will be line managed by the Senior Programme Manager
• You will work closely with the programmes team to gather partner aims and objectives to support evaluation frameworks and reports
• You will work closely with the fundraising team to support their work in communicating our impact

Essential criteria

To be successful in this role, you should:

• Be strongly aligned with our mission
• Embrace Brightside’s values and contribute to a positive staff culture
• Understand the challenges faced by young people in education and careers
• Significant experience in evaluation methodologies, such as logic models and Theory of Change
• Significant experience in creating and using Power BI dashboards (or similar systems) to analyse data
• Demonstrate a strong track record in data analysis
• Significant experience in evaluating a project or process from start to finish
• Be comfortable working with stakeholders from non-analytical backgrounds
• Strong writing and editing skills with attention to detail
• Have experience of monitoring impact and project outcomes across several projects
• Demonstrate a strong track record of translating complex findings into accessible reports and presentations for a wide range of audiences
• Be solutions-focused with the ability to work through challenges with others
• Be able to use creativity to find stories in project data
• Have excellent organisation and prioritisation skills
• Be able to manage competing deadlines

Desirable criteria

We are especially interested in candidates who:

• Have experience using Salesforce or other CRM software
• Have experience of using project management software such as Monday .com for tracking deliverables
• Knowledge and understanding of social mobility and/or the fair access sector
• Experience of integrating youth voice into evaluation methodologies
• Have experience in facilitating focus groups and interviews

A DBS check at the enhanced level will be required for successful applicants

Your development

You will be supported and challenged in this role. All staff can get involved in activities across the organisation. We are committed to the learning and development of staff. Your line manager will work with you to create a personal development plan to support your growth and career progression.

We’re committed to promoting a diverse and inclusive community where everyone can be themselves and succeed in the workplace and beyond. Our culture is inclusive and supportive to staff from all backgrounds, and we provide flexible policies to cater for the differing needs of all staff.

Salary and benefits

Salary: £30,400-£35,900

Contract: Fixed-term (ending 31 December 2025)

Hours of work: 37.5 hours a week (full-time)

Holiday allowance: 25 days

Other benefits include:

• Three days additional leave between Christmas and New Year
• Three days of volunteering leave
• Tenancy deposit loan scheme
• Up to one month ‘work from anywhere’ policy
• Employer pension contributions
• Flexible working hours
• Regular staff socials
• Option to buy up to five additional days of annual leave

Application instructions

• Submit an answer via CharityJob to the following question: ‘Can you give an example of how you've used data to drive decision-making in a previous role?’ 
• Submit a one-page cover letter, outlining how you meet the role’s essential criteria
• Submit your CV

Applications must be submitted by 8am on Monday 28 October

Applications without a cover letter will not be considered

Successful applicants will be invited to interviews from the week commencing 4 November.

A second interview for successful candidates will involve a task and/or presentation.

Brightside will conduct a blind recruitment process, removing names and gender-identifying features from applications before being reviewed by the hiring manager for shortlisting.

We're recruiting 2 x Community Education Officers to join the team in Merseyside. One role is available at 2 days per week, the other role is available at 4 days per week. Please make it clear the role type you are applying for in your cover letter.

Community Education Officer - Liverpool (2 days or 4 days per week)

Reporting to: Senior Project Manager

Salary: £24,375 per annum, pro rata (£9,750 per annum for 2 days per week, or, £19,500 per annum for 4 days per week)

Hours: 2 or 4 days (15 or 30 hours) per week, with flexibility of working hours (core hours 10.00-16.00) 

Duration: Fixed Term – 15 months

Start date: As soon as possible

Location: This role is based in Merseyside and is currently homeworking with travel within the region, and weekly in-person team meetings. We recommend that this role visits the London office a minimum of once a quarter.

Anti-oppressive statement: Feedback is actively seeking to move through an anti-racist and anti-oppressive journey in every aspect of its work. We acknowledge that the environmental sector is less open to people from under-represented backgrounds, and we are strongly committed to identifying and correcting where we may be perpetuating patriarchal, white supremacist values and other forms of oppression in our organisational culture, partnerships, and community work. We especially want to hear from you if you feel that you have lived experience of power structures preventing you from accessing opportunities like this. 

ABOUT US 

Feedback is a UK- and Netherlands-based campaign group working for food that is good for people and planet. We want a world where: 

• All people have secure access to delicious, culturally appropriate food that is nutritious and does not cause environmental harm 
• Global supply chains, farming and fishing contribute to food sovereignty, good livelihoods, mitigate climate change and enable nature to thrive 
• Communities have agency to create food economies that are inclusive, equitable, resilient and celebratory 

To meet these objectives, we carry out the following activities: 

• We delegitimize corporations 
• We ideate and advocate for policy change and regulation
• We nurture community agency 
• We widen our circle of allies 
• We change culture and public discourse 

ABOUT THE ROLE 

The Community Education Officer plays an important role in both collaborating with communities to take part in shared learning and disseminating findings to wider audiences throughout the project, informing how it develops and boosting its impact. You will work in partnership with individuals and their communities, under the supervision of the Senior Project Manager as part of the education and advocacy programme. This will include cooperative identification of changes to the food system in Knowsley in the last century, engaging project participants in discussing those changes and raising awareness to wider audiences, supporting the project to achieve its aim of creating a shared understanding and celebrating Knowsley’s heritage and influencing strategies to shape the future of the borough, through sustained, quality engagement. You will support the Community Research Coordinator to capture qualitative and quantitative data that will inform reporting and contribute project monitoring and evaluation, participant outcomes and signposting groups & individuals to project activities with the aim of improving community participation & influence in our work.

The post holder will need to be proactive, working both independently and as part of a team, whilst managing and prioritising a busy workload.

The main strategic aims this role is responsible for:

 

Aim 8: FAIR ACCESS TO GOOD FOOD  

By the end of 2025, low-income communities in the UK will have secure, dignified access to nutritious food with low environmental impact, challenging the supermarket redistribution and food bank model

Aim 9: COMMUNITY-ANCHORED FOOD ECONOMIES  

By the end of 2025, regional, participatory, celebratory food economies anchored in place and community will grow, challenging the corporate food model.

Key Responsibilities 

• Primary responsibility for leading the collaborative learning process with community stakeholders in Knowsley (e.g., community groups, local schools).
• Work with individuals, groups and communities to explore the food and farming heritage of Knowsley, creating a shared understanding of what came before Knowsley’s establishment as a Metropolitan Borough.
• Contribution towards the planning and execution of events and workshops in Knowsley in collaboration with the team at Feedback and key community stakeholders.
• Primary responsibility for creating educational resources from information obtained through delivery of Feedback Global’s Heritage Lottery Fund Project, to be utilised throughout this project and in future.
• Working alongside the project delivery team you will work to capture stories and knowledge about residents’ experiences of growing, producing and consuming local or seasonal food.
• Celebrate Knowsley and its heritage through the creation of projects and workshops in collaboration with key stakeholders.
• Create educational resources from information obtained considering the present and future possibilities.
• Capture stories and knowledge about residents’ experiences of growing, producing and consuming local or seasonal food over time.
• Work closely with stakeholders to reach project outcomes
• Produce tangible solutions to issues Knowsley faces
• Use information obtained for advocacy and campaigns to benefit neighbourhoods, change that improves land use, access to fresh locally produced food and creates upskilling and employment opportunities.
• Explore Knowsley archives to understand changes in land use.
• Collate a multitude of existing heritage materials whilst adding dialogue from living residents.
• Assist with the recruitment and ongoing communication between community curators.
• A commitment to the objectives and core values of Feedback - Collaboration, Celebration, Audacity, Solidarity, Impact.
• A commitment to Feedback’s anti-oppression work.

PERSON SPECIFICATION

Essential criteria:

• Excellent interpersonal and oral communication skills and the ability to work alongside a wide range of stakeholders.
• High level of IT skills
• Experience of engagement in local community settings.
• Knowledge and interest in food as a way to engage people in advocacy for change.
• Awareness of partners, stakeholders and projects within Knowsley and the wider Merseyside area.
• Ability to regularly travel in and around Knowsley (public transport, cycle or drive)

HOW TO APPLY

Please apply via Charity Jobs with a CV and cover letter (no longer than 1 A4 page) explaining how you meet the person specification and why you would like to work at Feedback. Please indicate on your cover letter whether you are applying to work 2 days or 4 days per week. Please view the full job description and person specification for more information.

Deadline to apply: 12pm, Monday 21st October 2024

Successful candidates for interview will be notified by Thursday 24th October 2024.

Interviews will be held week commencing 28th October 2024.

For any questions, access requirements, or if you require the job description in a different format, please contact us.

The GMHAN is now looking for a new Network Manager to bring together partners to work to drive action and make a difference. Two years ago, the network restructure and bought in a full-time network manager post, now funded by Greater Manchester Mayors Charity and the Lloyds Foundation.

Since this role was initially bought in, the network structure and funding as strengthened, however we are now looking for someone to play a key role in further developing the GMHAN’s strategic role across the region. This includes facilitating full network events, supporting systems change through our network task groups, driving the work of the coordination group and bringing new partners into the network.

This role will have some involvement in new funding applications for additional roles and will be the line manager for the network’s Lived Experience Co-ordinator post.

While the network has an already established structure, we are looking for someone who has their own ideas about how to mobilise partnership working and will feel confident brining their vision to the network, as well as challenging already established ideas.

If you are interested in delivering coproduction, bringing people together and driving change, then this is a great opportunity to build on your knowledge and develop your skills.

KEY RESPONSIBILITIES

Strengthening the Network

• Working to identify, connect with and involve individuals, organisations, communities, funders, and commissioners to help grow the membership of the network.
• Identifying opportunities for the network to influence systems change and mobilising the wider network to respond to these opportunities.
• Supporting the network’s task groups to work in an action focused way, by having strategic oversight of their work, linking them to opportunities and facilitating joined up working between the groups.
• Identifying funding opportunities to continue the work of the network and working with relevant partners to secure funding for the staff roles and other operational costs of the network.

Supporting Co-Production

• Encouraging and facilitating the involvement and leadership of people with personal insight into homelessness at every level by growing and supporting culture shift towards co-production.
• Line management of the network’s Lived Experience Coordinator and working with them give people with lived experience of homelessness opportunities to engage in the network

Communications

• Oversight of network comms to ensure key messages are communicated with the wider network. This includes sending regular newsletters, maintaining the network website and managing social media accounts.
• Coordinating and facilitating full network events, by identifying key contributors and supporting them to share their work.
• Representing the GMHAN at external events and in some cases presenting to a range of stakeholders about the structure and purpose of the network.

Other

• Have overall responsibility for monitoring and evaluation required for funders.
• Carry out other reasonable duties that may be required in the light of the main purpose of the job and as requested by your line manager.
• Follow GTM’s policies and procedures.

About the Greater Manchester Homeless Action Network

The Greater Manchester Homeless Action Network (GMHAN) is a cross-sector partnership that brings together everyone across Greater Manchester working to end rough sleeping and prevent homelessness. This includes a range of sectors and specialisms, such as charities, local authorities, housing providers, faith partners and people with lived experience of homelessness. The GMHAN aims to operate using the principles of co-production and community development, placing people with experience of homelessness in the lead. 

The work of the GMHAN seeks to add value to local networks and build connections at a GM level. This is done by connecting the many smaller local networks, with local and regional public and private sector bodies, including policy makers and politicians, to influence and design policies and programmes that affect the lives of those experiencing/at risk of experiencing homelessness. We do this through large in person events every 3 months aimed at co-designing Greater Manchester’s homelessness policy and showcasing best practice. Our network events focus on different themes (such as the criminal justice system or youth homelessness) and bring together people passionate about that area to share their experiences and form a collective voice to push for social change.

We also run three task groups- Learn, Lobby & Deliver. The groups are a space for action to happen outside of events, where people from all areas can come together to progress this work and identify areas where the network can influence change. All this work feeds into the GM Homelessness Programme Board, where key decisions are made.

In her time in parliament Jo Cox MP established a commission on loneliness with Seema Kennedy MP. After her murder this became known as the Jo Cox Loneliness Commission, and was pivotal in bringing about and influencing the UK government’s first loneliness strategy.

Seven years on from the publication of the Jo Cox Loneliness Commission’s report, we have received funding from The Astra Foundation to establish a new Loneliness Policy Group for the voluntary sector to ensure a joined up approach and collaboration on this issue.

As Public Affairs and Policy Manager (Loneliness) at the Jo Cox Foundation you'll establish this group and lead it, working with trusted partners to generate policy recommendations and engaging policy makers, elected representatives, and other decision makers to advocate for their implementation. 

As you would expect the Jo Cox Foundation has historically strong relationships with politicians across parties. This is especially true of our work on loneliness, where we continue to have unrivalled access to Ministers and Civil Servants.

This is an incredibly exciting opportunity to develop this area of work at the Foundation and drive policy change for the loneliness sector. Through this, you’ll continue the positive legacy already established for Jo in the field of loneliness and support our vision of a less lonely, better connected society in the UK.

Use your insight and creativity to raise the profile of the multi professional membership organisation for intensive care.

You'll manage campaigns to raise the profile of the Society and promote our educational and accreditation activities and events (including our annual 3-day State of the Art congress).

You'll use your knowledge and interest in data to make sure that we gain insight and learn from our website, email marketing, CRM database, and streaming analytics to help inform decision-making and strategy, and make sure our activity is as effective as possible.

If you want to know more download the job description and person specification and come and play a vital role to make sure we're meeting the needs of our beneficiaries and delivering impact for this high-profile national organisation.

.About the role – what you will be doing Develop and maintain a thorough ‘local knowledge’ across London boroughs and their services and youth sector, particularly in respect of young people experiencing crime. Design, deliver and evaluate workshops to trusted adults, including parents, teachers, caregivers, community/religious leaders, community members and youth professionals, with a focus on building their knowledge and skills in providing tools to refer young people who are experiencing being victim of crime to anonymous support services. Design workshop content and materials that are informative, interactive, and engaging, incorporating a range of therapeutic techniques and approaches to recover from the trauma of witnessing or being a victim of crime Provide practical strategies and tools that trusted adults can apply in their interactions with children and young people to promote their emotional well-being. Develop and delivery training that raises the standards of work with young people for youth workers across our membership. 

Research and recruit cohorts of trusted adults across London to attend training Reflect our inclusive culture in your day-to-day work and support a positive health & safety and safeguarding culture in your interactions with colleagues. Follow our organisation’s anti-racism principles and practices as you actively promote and respect diversity and inclusion in all aspects of your work and working relationships.

About you – what you bring to the role Demonstrate excellent skills and knowledge in facilitation; proven experience in designing and delivering high quality training Ability to design and deliver workshops adapting to a variety of audiences Experience of working in community youth work settings and/or therapeutic spaces with young people. Ability to plan and manage a busy and complex work programme, prioritise tasks and deliver results on time. Knowledge of therapeutic techniques and approaches, such as cognitive-behavioural therapy, mindfulness, play therapy, or trauma- informed care. Proven experience in delivering interventions or workshops to children, young people, or trusted adults. Excellent communication skills, with the ability to convey complex concepts in a clear and accessible manner. Working knowledge of Safeguarding, the ability to follow procedures, and develop and work within a culture of safe practice. Demonstrate a thorough knowledge, understanding and use of evidence based therapeutic interventions Knowledge and understanding of the barriers and challenges faced by young people who have been victims of crime. Demonstrate living our values of Being Ambitious, Being Collaborative, Being Inclusive, Being Accountable.

Fundraising Manager 

We have a fantastic opportunity at a highly respected and successful Charity for a Fundraising Manager to become part of a growing team, in a role which you can really make your own from day one. 

Position: Fundraising Manager 

Location: Hybrid/West London 

Salary: £37,500 - £40,000

Contract: Full time, Permanent 

About the role 

Part of the senior management team, as Fundraising Manager, you will be responsible for generating vital income from a variety of sources, including community fundraising, individual giving, corporate partnerships, legacy donors, and trusts and foundations. 

This is a unique opportunity to work closely with the CEO, the Marketing & Communications Team and with Admin Support to build and shape the fundraising department from the ground up.

You will be provided with mentoring and support from a focused and driven Management and Trustee team with excellent internal & external fundraising expertise and training available to help you succeed and thrive in your new role.

Some of your key responsibilities will include: 

• Community Fundraising 

• Individual Giving 

• Corporate Partnerships 

• Legacy Giving 

• Trusts and Foundations 

• CRM Database Management 

• Donor Relations 

• Financial Management 

As Fundraising Manager, you will have the following skills and experience: 

• Demonstrable experience and success in one or more of the following types of Fundraising - Community, Corporate, Legacy, Individual Giving or Trusts and Foundations. 

• Related field or equivalent experience in, Business, Marketing, Non-Profit Management, a related field or equivalent experience.

• Awareness of legislation surrounding Direct Marketing and compliance with the Fundraising Regulator's Code of Fundraising Practice. 

• Strong knowledge of donor development and customer service/supporter care principles. 

• Sound knowledge of GDPR and its impact on fundraising. 

• Experience in prospect research, identifying funding opportunities, and writing tailored applications. 

• Demonstrable experience of working in a fundraising team. 

• Experience in developing and implementing community fundraising initiatives. 

• Experience in creating and managing donor acquisition and retention campaigns. 

Other roles you may have experience of could include: Fundraising, Fundraising Manager, Senior Fundraising Manager, Corporate Fundraising, Trusts and Foundations, Legacy Giving, Community Fundraising, Individual Giving, Fundraising Management, Corporate Partnerships Manager. 

You may also have a recognised qualification in Fundraising. 

Please note: This role is being advertised by NFP People on behalf of the Charity. 

Closing Date: 28 October 2024

Ref 6811

We're looking for a Store Manager with a passion for sustainable fashion to join our team in our Chester shop!

We want to bring the wonders of charity shops back to our high-street and we need driven and passionate people to get us there!

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the Role

Located in Chester, this is a large busy shop in a brilliant location, with a vibrant community!  As Store Manager, you'll be leading and motivating a diverse, passionate and experienced volunteer team, as well as focusing on maintaining standards and building strong connections within the local community to ensure the shop's continued success.

About You

You will be someone with exceptional people skills, a leader who understands the importance of community and enjoys supporting people to exercise similar passions through volunteering.

You'll bring:

• Proven experience leading and motivating teams, ideally having managed volunteers, or a retail team previously 
• A strong understanding of what good looks like in a busy and successful community-led shop, ideally with some experience within Retail or a clear passion for sustainable fashion and knowledge of products and trends
• A can-do attitude and ability to approach challenges in a positive way, knowing when to reach out for support and guidance where you need it.

Previous charity retail experience is ideal, but not essential. If you have transferable leadership skills or experience managing volunteers in other settings and are looking for a new challenge, we'd love to hear from you!

Ways of Working: On-site – this role will be based in the Chester shop. The shop is currently open Mon-Sat 9am-5pm. We're looking for someone able to work 5 days (35 hours) per week to include some weekend working.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview. 

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Engagement Manager  

Fixed Term Contract (fixed term until 31/03/25 with possibility of extension) 

Job Ref: V523 
Hours/Days per week: 21 hours per week – (Flexible days/hours) 
Salary: £25,000 (pro rata) plus attractive employee benefits package 
Start date: ASAP 
Location: homebased or office based 
Closing date: 28th October 2024 
Interview date and Location: TBC On Teams

Volunteering Matters  

  

At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.

We bring people together to resolve some of society’s most complex issues.  From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great.  And we won’t stop until everyone in the UK has the opportunity to thrive.

People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK.  We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England.  We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.  
 
This is an exciting time to be joining the team.  We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business.  

About Welcome Friends 

Welcome Friends helps to alleviate loneliness and isolation in the over 50’s in Merthyr Tydfil and Rhondda Cynon Taf by recruiting and training volunteers who are subsequently matched to beneficiaries who will visit them every week. Volunteers are encouraged, where it is feasible, to accompany or encourage the older person to interact more with their community, through attending local groups/community events. 

 Key Duties: 

  

1. Recruit, interview, induct, train and support volunteers.

1. Work closely with partners/referral agencies and funders to ensure a steady flow of participants into the projects. 

1. Manage the matching/placement process of volunteers and participants, setting up and supporting new activities where appropriate.

1. Be responsible for project compliance, carrying out risk assessments for volunteer activity and regularly reviewing, including safeguarding arrangements. 

1. Ensure monitoring evidence and impact data is collected to measure progress against agreed outcomes.

1. Provide administrative support for the project where required, processing volunteer expenses and maintaining databases. 

1. Promote the project through a range of techniques, instigating interest in volunteering and encouraging engagement.

1. Maintain effective relationships with stakeholders and project partners on a day-to-day basis.

1. Prepare reports to Delivery Leader and Project Manager based on agreed outputs and targets.

1. Manage your own time and diary effectively, and in line with the needs of the project. 

1. Liaise regularly with the Project Manager and project delivery colleagues.

1. Play an active role in identifying and developing new business. 

1. Contribute to joint working and teamwork across Volunteering Matters. 

Experience/Skills and attributes:  

1. Experience of working with older people.

1. Experience of managing and working with volunteers, and the ability to motivate and engage them. 

1. Experience of working in partnership with other agencies.

1. Excellent written and verbal communication skills.

1. Excellent organisational skills with the ability to prioritise a demanding workload and work under pressure and to deadlines.

1. Ability to assess risk and carrying out risk assessments.

1. Evidence of good administrative and IT skills and the ability to maintain project monitoring, administrative and financial records.

1. Understanding of and commitment to equality, diversity, and inclusion.

1. Understanding of and commitment to Data Protection and confidentiality.

Desirables:  

Ability to speak Welsh or a willingness to learn.

Qualifications:  

Relevant experience and values alignment is more important for this role than specific qualifications.

Other:  

Location: This role is homebased and will involve extensive travel across Rhondda Cynon Taf and Merthyr Tydfil. The postholder will require good internet access to enable remote working, and a suitable home office space. IT equipment and infrastructure will be supplied. 

This role requires enhanced DBS clearance. 

Our Values & Way of Working: 

In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward. 

This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role. 

Diversity & Inclusion  

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.  

Disability Confident & Reasonable Adjustments:  

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application. Which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History.  

Benefits  

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications.  

GDPR Statement  

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.    

Fundraising Manager

We’re looking for an experienced Fundraising Manager to drive our charity’s mission helping to create a better future for children and young people with additional needs.
 

Position: Fundraising Manager

Location: Ealing, London/Hybrid

Hours: Part-time (21 hours per week)

Contract: Permanent

Salary: £33,000 - £35,000 per annum pro rata (dependent on experience)

Closing date: Wednesday 30th October 2024

About the role:

We are looking for a driven, articulate professional with a passion for making a tangible difference in the lives of disabled children and young adults. This role is crucial in developing and implementing fundraising strategies to support our mission and ensure financial stability. This will include finding new funding opportunities as well as continuing to build our relationships with our regular donors. We are looking for someone ambitious and creative and who is happy to roll their sleeves up and happy to get involved to achieve our goals.

As a key member of the senior team, you will report directly to the Head of Service. This position offers an exciting opportunity for someone who is driven, innovative, and committed to making a positive impact in the lives of children and young people with disabilities. 

Key areas of responsibility include:  

• Create and implement comprehensive fundraising plans to meet financial goals.
• Identify and cultivate potential donors and funding sources.
• Build and maintain strong relationships with existing and potential donors.
• Manage donor communications, including thank-you letters, newsletters, and updates on the impact of donations.
• Organise and oversee fundraising events, including logistics, volunteer coordination, and post-event follow-up.
• Ensure events run smoothly and achieve financial targets.
• Research and identify grant opportunities.
• Write and submit grant proposals to secure funding from foundations and other grant-making organisations.
• Develop and implement marketing strategies to promote fundraising initiatives.
• Collaborate with the management team to create fundraising materials, including brochures, social media content, and press releases.
• To establish financial and in-kind support and develop and maintain excellent relationships with community groups and individuals.

Key skills required for this role:

• Minimum of 2 years of experience in a fundraising role, donor relations, or a related field.
• Proven track record of successful fundraising and meeting financial targets.
• Experience of working with children preferred, although not essential.
• Strong organisational and project management skills.
• Excellent written and verbal communication skills.
• Proficiency in fundraising software and Microsoft Office Suite.
• Ability to work independently and as part of a team.
• Strong interpersonal skills with the ability to build relationships with donors, volunteers, and community stakeholders.

About the organisation:

The employer provides a place where local children and young people with additional needs or disabilities can socialise, grow and have fun alongside their mainstream peers. With its strong focus on inclusivity, the Log Cabin welcomes all children regardless of ability or emotional, physical, behavioural and learning disabilities, allowing them to play and make new friends, and assuring that those with additional needs do not become socially isolated. Our values place the child at the centre of all we do, and this philosophy is shared by all our staff and volunteers.

We are an equal opportunity employer and welcome applications from individuals of all backgrounds. We value diversity and inclusion in our team. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

The employer is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

You may also have experience in areas such as: Fundraising Manager, Regional Fundraising Manager, Fundraiser, Fundraising, Corporate Fundraiser, Events Fundraiser, Corporate Partnerships Manager, Major Donor Fundraiser, Income Generation, Senior Community Fundraiser, Area Fundraiser etc. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Community Fundraising Assistant - Apprentice

Location: Rochester Airport, Kent
Contract; Fulltime - Temporary
Salary: £12,313 per annum

Benefits:

- 33 days annual leave rising with service Occupational
- Enhanced Sick Pay
- Enhanced Parental Leave
- Access to the Blue Light Card and Blue Light Events
- Access to the Wellbeing Hub
- Money Purchase Pension Scheme Group
- Life Assurance Cover
- Group Income Protection Cover
- Critical Illness Cover
- Employee Assistance Programmes
- Hybrid working
- Development opportunities

The Community Fundraising Assistant is fundamental administrative role that supports the Community Fundraising Team in the successful engagement of new and existing supporters. The role consists of a variety of key tasks including; arranging KSS attendance at community events, overseeing the placement and emptying of collection boxes and assisting the Community Fundraisers with the booking of talks to community organisations, groups and schools across our region. The role will also have input into activities such as supporting with fundraising campaigns, maximising income and increasing awareness of KSS in the community.

The post-holder will demonstrate a wide range of administrative skills including good written and verbal communication skills and will be able to establish and maintain good working relationships with a diverse range of individuals including our volunteers. Being organised, adaptable and able to juggle multiple priorities to meet deadlines is key. Although the individual will need to work independently at times, the post-holder should also be flexible, supportive, and able to work collaboratively within a busy team. Providing excellent customer service and support is essential, with previous charity fundraising experience desirable.

MAIN RESPONSIBILITIES:

- Provide day-to-day management of KSS activities relating to talks and presentations as well as event attendance within the local community, acting as a key internal and external point of contact.
- Carry out administration regarding talks, presentations, events and collections attended by the charity, including creating and updating relevant records on the charity database.
- Contribute to the delivery of the Community Teams objectives, with the oversight of key office-based volunteer activity in order to support on projects and weekly administrative tasks.
- Act as a key liaison within the Community Team, ensuring that Community Fundraisers and Community Fundraising Manager are supported as required.
- Explore and propose opportunities for KSS to raise awareness and grow its brand awareness and income, in line with KSS strategy.
- Source volunteers to attend talks, community events and store collections, guiding new volunteers through the process of becoming a speaker for KSS by organising shadowing and ensuring they have all the necessary information and equipment. Liaise with groups and volunteers to ensure that talks and cheque presentations go ahead smoothly.
- Provide excellent stewardship and customer service by responding to all communications in a timely and professional manner, ensuring that the system is updated without delay and that relevant stakeholders are informed as required.
- Understand and keep up to date on all relevant fundraising regulations and best practice guidelines – as set out by KSS’s internal processes, policies and procedures and ensure that these are adhered to in all practices.
- Work closely with colleagues in Marketing and Communications to ensure consistency of the charity’s brand and message within community fundraising activities.
- Oversee the management of our static collection boxes, working alongside our volunteer collection box agents, to ensure this income revenue is maintained and developed.

About KSS:

We are Air Ambulance Charity Kent Surrey Sussex (KSS), and we fight every day to save lives. We are Team KSS, a close-knit team of dedicated, skilled, sector-leading experts with an incredible level of expertise. We are passionate about what we do which drives us to always deliver our very best.

We’re driven by our purpose of saving lives and ensuring the best possible outcomes for our patients. Last year alone we responded to over 3,000 incidents. We are fearless and tireless in fighting to save every life.

Our charity headquarters and forward operating base are located at Rochester Airport, with our aircraft hangar and maintained at Redhill Aerodrome. When the call comes, we can reach any part of Kent, Surrey or Sussex in under 30 minutes.

Additional Information:

The closing date for this role is the 26th October 2024. However, the role may close prior to this date if a suitable candidate is found.

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