Community Manager Jobs

You must be a qualified Advocate or working towards your qualification in order to apply*

Morgan Hunt are proud to be working exclusively with Rethink Mental Illness on their search for a part time Multidisciplinary Advocate (14 hours a week)

Rethink are the leading expert charity for people with conditions including schizophrenia and bi polar. Working tirelessly to transform the lives of everyone severely affected by mental illness, and how our nation approaches mental illness, Rethink provide over 80 services, 120 local support groups, and run campaigns that bring about real change within the UK.

As a qualified advocate, you will provide statutory and / or non-statutory independent advocacy to those who are eligible for the service within the community or case settings.

You will manage your own caseload, using a person-led, issue based advocacy approach, closing cases efficiently when the work has concluded and identifying when the person you are supporting has additional advocacy needs.

In order to apply you need:
To have completed the Independent Advocacy Level 2 Award in Independent Advocacy and are willing complete the Level 4. - Or are a fully qualified advocate, having completed the Level 3 National Advocacy Qualification or the Level 4 Independent Advocacy Practice qualification.

Rethink pride their-selves on supporting their staffs well-being and offer some fantastic benefits including opportunities to develop your advocacy skills and knowledge.

Rethink also have Transgender, women and family friendly policies and flexibility including generous annual leave.

Please contact Amara Howe at Morgan Hunt to find out more.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

We're looking for 2 kind, compassionate and resilient Specialist Support Workers to join our Mental health service in Ealing

£28,500.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Specific details about the service and team. Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post. Specialist Support Workers provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Support is also provided to develop a model of self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
- Building supportive, trusting relationships with young people and creating a positive atmosphere
- Carrying out holistic assessments which incorporate relevant statutory referral information
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to support young people in their journey
- Ensuring ongoing assessment and management of risks within an attitude of 'positive risk taking
- Supporting young people to access relevant services and empower them to self-manage their medication through informed consent and decision making
- Co-producing the design, development and delivery of the service with young people
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Ability to advocate for young people in different professional and community spaces
- Values working collaboratively with young people to ensure the service best meets their needs.
- An understanding of peoples' contexts and how this might be impacting them their lives and mental health
- Cultural awareness and respect for the many different ways a person might make sense of their experiences and distress.
- We welcome applications from people with lived experience of some of the challenges that this service aims to support with for example, mental health difficulties.
- Plans and encourages involvement in local activities.
- Approachable and open behaviour
- Recognises the value of both 1:1 working with young people and the importance of working as part of a group or team

What you'll bring:

Essential:
- Up to NVQ Level 2/3 or equivalent or experience supporting young people or people experiencing mental health challenges.
- Specialist knowledge relevant to supporting young people with a Mental Health diagnosis.

Desirable:
- Experience of working in a complex mental health environment
- Demonstrable experience of trauma-informed practice

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see the full job description on our website

Join us for a Recruitment Day at Oaklands and St Kilda Service on 18th and 19th of September 2024!

We're looking for a kind, compassionate and resilient Specialist Support Worker to join our Mental Health service in Ealing.

£28,500.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post. Specialist Support Workers provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Support is also provided to develop a model of self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support.

Oaklands & St Kilda is a pair of 6 unit supported accommodation mental health rehab services working with young people between the ages of 18-25 who may have experienced a mental health related hospital admission to gain and develop skills for future independent living. The service will support individuals transitioning from Child and Adolescent Mental Health Services to Adult services.

The rota will include early shifts (08:00 - 16:00), late shifts (14:00 - 22:00), and weekends.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Building supportive, trusting relationships with young people and creating a positive atmosphere
Carrying out holistic assessments which incorporate relevant statutory referral information
Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to support young people in their journey
Ensuring ongoing assessment and management of risks within an attitude of 'positive risk taking
Supporting young people to access relevant services and empower them to self-manage their medication through informed consent and decision making
Undertake support work in partnership with external stakeholders to compliment their interventions
Developing productive relationships with partner organisations to improve service outcomes

For the full list, please see our website.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Ability to advocate for young people in different professional and community spaces
Values working collaboratively with young people to ensure the service best meets their needs.
An understanding of peoples' contexts and how this might be impacting them their lives and mental health
Cultural awareness and respect for the many different ways a person might make sense of their experiences and distress.
We welcome applications from people with lived experience of some of the challenges that this service aims to support with for example, mental health difficulties.
Plans and encourages involvement in local activities.
Approachable and open behaviour
Recognises the value of both 1:1 working with young people and the importance of working as part of a group or team

For the full list, please see our website.

What you'll bring:

Essential:

Up to NVQ Level 2/3 or equivalent or experience supporting young people or people experiencing mental health challenges.
Specialist knowledge relevant to supporting young people with a Mental Health diagnosis.

Desirable:

Experience of working in a complex mental health environment
Demonstrable experience of trauma-informed practice

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Harris Hill are delighted to be working with a medical research charity to recruit  a Senior Individual Giving Officer. The Senior Individual Giving Officer will deliver and support the Individual Giving programme, which includes direct marketing fundraising campaigns and communications, through multiple channels.

You will work on creating Individual Giving appeals, writing compelling communications which will inspire and drive income. The ideal candidate will have experience of working in a charity environment, and be able to manage multiple projects simultaneously.

This charity are investing in technology to ensure they are able to use a data driven impactful approach to their donors, and are keen for someone to employ a test and learn approach to develop their successful programme further, meaning excellent development opportunities for the right candidate.

Key responsibilities will include;

• Managing direct marketing campaigns in a charity environment.
• Leading projects from start to finish.
• Creating compelling and professional communications for a variety of audiences and channels.
• Analysing campaign results and using insight to optimise future campaigns.
• Collaborative working with multiple internal and external partners to deliver campaigns.

This is a full time, hybrid working position, requiring 1 team working day per week in the North London office.

This position is available now so will be interviewing candidates on a rolling basis, so please don’t delay your application. Please apply below now with your CV and a consultant will be in touch to discuss your application further.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

CIPS, the world's leading procurement and supply professional body, seeks an experienced finance professional to play a critical role in driving CIPS' transformation and ensuring financial robustness across all our global offices. You'll lead a dynamic global finance team across the UK, Australia & New Zealand, South Africa, and the Middle East, impacting 60,000 members in 150 countries.

Please note short application closing date of Monday 16th September.

As Finance Director, you will be responsible for:

• Strategic Leadership: Contribute to the development and execution of CIPS' overall strategy, ensuring alignment with financial priorities and organisational goals.
• Financial Management: Lead the annual business planning and budgeting process, ensuring financial prioritisation across all departments for operational budgets, corporate projects, and capital investments.
• Performance Analysis: Provide financial analysis and reporting on global performance, ensuring clarity and understanding at all levels of the business.
• Compliance & Risk Management: Ensure all financial systems and processes are robust, compliant, and capable of supporting both current activities and future developments. Manage effective tax planning, financial risk management, and currency exposures.
• Audit & Governance: Oversee the timely management of the annual audit and financial accounts, ensuring adherence to governance standards and regulatory compliance.
• Team Development: Direct and develop the finance team, fostering a high-performance culture that aligns with CIPS’ strategic objectives.
• Change Management: Be a champion of change, driving continuous improvement in financial processes and team effectiveness to support the organisation's transformation.
• Project Oversight: Provide strong advisory and oversight for all corporate projects, ensuring financial commitments are managed effectively.

About you:

• Qualifications:
  • Professional financial qualification (ACA, ICAEW, or CIMA)
• Experience:
  • Proven experience in managing a strategic financial team within a global organisation
  • Extensive experience in international financial management and budget setting
  • Demonstrable experience in ensuring financial compliance across multiple regions
• Skills & Competencies:
  • Strong commercial awareness and financial acumen
  • Exceptional decision-making skills, with the ability to analyse complex scenarios and make strategic decisions
  • Excellent communication skills, both written and verbal, reflecting CIPS' values
  • Leadership qualities that foster a collaborative and consultative environment
  • Proficiency in change management, with the ability to secure stakeholder buy-in and transform concerns into confidence
  • Commitment to fostering a high-performing organisation through continuous improvement and creative solutions

Why Join CIPS?

As the Finance Director at CIPS, you will play a crucial role in shaping the future of the procurement and supply profession. You’ll have the opportunity to work in a global, purpose-driven organisation that values integrity, compassion, connection, and dedication. Join us and be part of a community committed to making a positive difference in the world.

As well as offering an attractive salary, CIPS provides life assurance, private medical insurance, a bonus scheme, pension, 25 days annual leave plus bank holidays. 

To apply:

The expectation is for the Finance Director to work to a hybrid model with typically 2 days in the CIPS head office in Stamford, Lincolnshire, depending on requirements, and the balance working from home or with external meetings.  

Please provide your current remuneration details, your CV in Word format with attached covering 1-2 page Supporting Statement in Word format setting out why you are interested in CIPS as an organisation, why the role of Finance Director is appealing to you and what you offer as a candidate to the position, the organisation and the wider profession. Please submit your CV and Supporting Statement with your application.

Applications close on Monday 16th September 2024.

Candidates for this position should be able to commence in post as soon as possible.

Please do not apply to CIPS directly.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? If yes, then we'd love to hear from you…

What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

Flexible working options including hybrid working
28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
An extra day off for your birthday
Pension with 5% employer contribution
Enhanced sick pay allowances, maternity & paternity payments
High Street, retail, holiday, entertainment & leisure discounts
Access to our financial wellbeing hub & salary deducted finance
Employee assistance programme & wellbeing support

About the role:
This hybrid role is based in Brighton & Hove, which includes a combination of home and office-based working. You will meet regularly with young clients throughout Brighton & Hove at safe locations of their choosing.

As a Children and Young Person's Housing IDVA you will:

Empower young survivors and support them to identify features and dynamics of domestic abuse
Work with young survivors aged 16-25 years, with a particular focus on cases where housing, homelessness and risk of tenancy breakdown is a factor
Hold a caseload of varying complexity, prioritising high risk cases
Conduct comprehensive needs and risk assessments
Participate in the Multi-Agency Risk Assessment Conference (MARAC), acting as the voice of the young person and delivering on actions agreed
Attend multi-disciplinary meetings, including child protection, child in need and others
Use a person-centred, survivor-focused approach, being mindful of the effects of trauma and additional barriers to accessing safe accommodation that children and young people may experience
Take the lead on the development of responses to the needs of at-risk young survivors with a housing need, and the development of relationships and referral pathways with partner agencies in this area
Assist in delivering training, and provide workshops, consultancy and advice to other agencies as required

You will need:

An understanding of the issues faced by young survivors experiencing domestic abuse
A good understanding of housing legislation and accommodation options for young people experiencing housing insecurity, including social housing, private rented, and emergency placement
A good understanding of risk assessment, safety planning & risk management for children and young people at risk of domestic abuse
An understanding of safeguarding issues & the legal responsibilities surrounding these
Experience of working within a multi-agency and legislative framework
Experience of managing a complex caseload, prioritising work and dealing with competing demands demonstrating an organised and methodical approach to work
Ability to deliver indvidualised safety and support plans, demonstrating sufficient knowledge of risk reduction regarding harmful practices and modern slavery
Ability to deliver training sessions to professional agencies
Understanding and knowledge of and active commitment to promoting equal opportunities and diversity

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Senior Business Development Coordinator 

(Midlands and East) 

£31,125 per annum (pro rata for part time hours) 

(Ref: SUS4316) 

Fixed term Contract for 12 Months  

Part Time 25 hours per week – happy to talk flexible working 

Base: Hybrid – or one of our Sustrans offices in Birmingham, or Nottingham. 

About the role 

This is an exciting opportunity to join Sustrans as part of the Partnerships Teams in the Midlands and East Region. 

As the Senior Business Development Coordinator, you will lead on the coordination, and delivery of our business development work, with particular focus on bid writing, client facing product information and performance analytics.

You will provide essential support to our network development teams, design and engineering team, and our behavior change and engagement team, helping them identify and assess funding opportunities and writing funding proposals and competitive tenders, case studies and reports. 

You will build and manage internal and external relationships with key people such as our existing Midlands and E Senior Business Development Coordinator and our Commercial and Business Services team. 

We offer true hybrid working, a flexible mix of working from home and occasional travel to a nearby office hub. This role will involve infrequent travel, but we may occasionally need you to travel during your work, including overnight stays. 

About you 

You should have experience of managing business development processes. As well as experience in securing funding through competitive processes for example: bid writing and tendering. 

We ask that you be able to develop working relationships with people from all backgrounds. The ability to communicate authoritatively and persuasively on the benefits of active travel and Sustrans approach. 

You will also need to have excellent written and verbal communication skills, including presentation skills. 

You will also be confident in analyzing data to draw out trends and make recommendations. 

Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.

What we offer 

In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.

Wellbeing 

28 days’ leave per annum plus bank holidays for full-time working 

Ability to buy an extra week of annual leave (pro-rata for part-time staff) 

Staff volunteer days 

24/7 free, impartial and confidential support service 

We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes 

Financial 

Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans 

Bike, computer and season ticket loans 

Discount benefits 

London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London) 

Death in Service benefit – 3 x annual Salary 

Family Friendly 

Enhanced maternity and paternity pay 

Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) 

Additional information 

Closing date for the receipt of completed applications is 23:59, 8 September 2024..   

Interviews will take place  via MS Teams during the week commencing 16 September 2024 

About Sustrans 

At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.  

We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone. 

You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.  

 We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.  

You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.   

We are looking for Call Agents to join our busy Contact Centre team. You will be required to receive information relating to crime from members of the public by phone and via online forms and will need to question callers. From that information you will create a well written report which will be forwarded to various law enforcement agencies and other stakeholders for further development. In return you will receive a competitive salary of £24,145.00 per annum.

At Crimestoppers we believe everyone has the right to feel safe from crime, wherever they live. Hundreds of thousands of people trust us each year with their crime information by calling in or using our untraceable online form.

Crimestoppers is a charity which gives people the power to speak up about crime targeting them, their communities and the most vulnerable people in society. Our reporting line and website gives the public the confidence and ability to pass on vital information in total anonymity. Every day approximately 1,800 people contact us about crimes including knives, drugs, child exploitation and fraud.

Our charity gives people the power to speak up and stop crime, 100% anonymous. Always.

Benefits of becoming our Call Agent:

• Potential increment of £1,200 per annum after 2 years’ service
• Life insurance
• Free parking
• Excellent transport links
• Cycle to work scheme
• Employee discount scheme

About the role: 

To ensure that information is passed from the public to the relevant agency accurately and securely, without any reference to the caller’s identity.

Key responsibilities of our Call Agent:

• Record information from members of the public via the telephone or other relevant medium. Question the source where possible to ensure best information is received.
• Input the sanitised information onto the database before forwarding to the appropriate Intelligence unit or external agency, ensuring information complies with data protection and disclosure requirements.
• In the event of the Contact Centre receiving information regarded as time critical or a threat to life, contact Police Control rooms/Major Incident Rooms and have information noted/actioned for appropriate response.

What we're looking for in our Call Agent:

• Enables staff/others to perform well and to develop
• Collaborates with and supports others to produce better results
• Develops effective relationships with callers, service users. Stakeholders, partners and colleagues
• Understands Crimestoppers purpose and goals and their relevance to own role
• Assesses the extent and scope of a problem or issue and decides what action to take
• Does what needs to be done to get the right outcome at the right time
• Provides a positive influence and demonstrates integrity
• Uses a range of methods to present a professional image of self and Crimestoppers
• Takes responsibility for self development and be accountable for own actions

To apply, please submit your Covering Letter and CV in one document. In your covering letter please outline how you meet the specific skills, knowledge, experience, and qualifications required.

Closing date: Thursday 12th September 2024 – 12:00pm

Interview date(s): Friday 20th and Monday 23rd September 2024

Start Date: Monday 7th October 2024

No agencies please.

Reg.Charity 1108687

Your new company

This organisation is the largest independent regulator of the UK's 710,000 registered nurses, midwives and nursing associates.

This regulator sets the qualifications students must achieve to step into their first job with the right skills and knowledge to look after patients, mothers, and the public with kindness, skill, respect and compassion. Better and safer care for people is at the heart of what we do, supporting nurses, midwives and nursing associates across the UK to strive for the highest standards. By promoting professionalism, we help to inspire confidence amongst the public and pride amongst nurses, midwives and nursing associates. Held in high regard, they are able to act as leaders in their communities.

Your new role

To provide support to the Assistant Registrar and team in enabling them to make informed decisions regarding applications to the register and following the Registrar's decision to assist in the management of the Registrar's appeal process.

Case management of registration applications

• Manage a caseload of registration applications. Gather evidence in order to ensure the Registrar is able to make informed judgements and decisions.
• Evaluate whether applications for renewal or readmission satisfy the post-registration education and practice standards.
• Assess information provided by the applicants and from other relevant sources.
• Liaise with internal and external stakeholders to ensure that the management of cases is supported by the appropriate expert advice, including the police service and medical professionals and employers.
• Act as the contact point for the applicants, responding to their queries and proactively updating them on the progress of their cases.
• Investigate any issues that may affect the Registrar's judgement on registration applications. Issues of whether the applicant is safe and effective to practise, whether they hold approved qualifications and whether they satisfy the prescribed standards of continual professional development.
• Quality assure each case prior to presentation to the Registrar, ensuring all relevant information is presented.
• Prepare reports and present cases to the Registrar for decision and offer advice on cases when required.
• Minute meetings to ensure decisions are accurately recorded and updated. Relay these decisions to applicants in line with SOP.

Case management of Registration appeals

• Manage a caseload of appeals ensuring that cases are created appropriately and managed in line with standard operating procedures
• Act as the contact point for the appellants, responding to their queries and proactively updating them on the progress of their cases.
• Engage with all stakeholders, including witnesses, employers and other organisations as required. Write witness statements and take evidence from witnesses.
• Liaise with members of registration and legal advisors to ensure that appeals are managed through investigation within the agreed timescales and KPI's.
• Record the outcome of appeal hearings and meetings, updating the in-house and other data recording systems.

What you'll need to succeed

• Casework management, able to organise, prioritise and respond flexibly to changing demands. Able to work proactively to deliver against targets and tight deadlines.
• Good communication skills. A clear and assured communicator both verbally and in writing. Able to present information clearly and listen actively.
• Able to understand and explain complex policy and legislation to internal and external stakeholders, with the ability to display empathy and understanding whilst dealing with customers.
• Experience of working with sensitive personal information and appropriate data protection measures. Excellent attention to detail when dealing with sensitive information.

What you'll get in return

The client is looking for a Case Officer to join the team asap.
The role is on a hybrid working pattern for 2 days in the office in Stratford, and 3 days working from home.

What you need to do now

If you have the above recent skills and if you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
The client is reviewing CV's and looking to hold meetings in the week of the 16th of September 2024. Start date circa the beginning of October for a 6-month duration.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We're looking for a kind, compassionate and resilient Enhanced Support worker to join our Mental Health service in Westminster.

£28,069 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

To enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community, by providing flexible and individually tailored support.
What you'll do:

* Undertake initial and continuous assessment of needs and potential risks and agree levels of support actions and capture outcomes in Support and Risk Management files.
* Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
* Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
* Develop and maintain links with all key agencies and service providers in the local community especially the local mental health system to ensure that customers receive the best treatment available
* Lead on an area of specialism (e.g. , health and wellbeing) , build partnerships and develop internal and external opportunities for service-users in this area
* Empower customers to ensure they receive the service and benefits they are entitled to
* Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
* Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team

* Work patterns are over a 7 day shift rota (shift pattern is a mix of early shifts (8am-4pm) and late shifts (2:30pm-10:30pm) . The service operates 24 hours 7 days a week.
* All staff members must be confident using IT.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Approachable and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Flexible
* Open to feedback and self-development as well as thrives on change and enjoys dynamic diverse environments.
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is essentially customer-focused
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:

* Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:

* Experience working in mental health

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

Build flexibly on your Charity Career with this person-centred charity supporting unpaid carers

This is a full-time role in a well-established charity based in Twickenham. This role would suit someone who wants to have the opportunity to work flexibly and build their career in the Charity sector with experience of working in social care.

Richmond Carers Centre has the mission to help unpaid adult carers to live a full, active and meaningful life by providing them with advice, information, activities, breaks and emotional support either face to face, by phone or by email to enable them to live well.

As an Adult Carers Support Worker, you will be part of a small, dedicated team and take a lead on providing emotional support to adult carers and a commitment to enhancing their health and wellbeing. Much of your work will involve actively listening to carers, often via the phone support line, providing information, advice and support. As part of the Adult Carers Support Team, you will also be involved in organising breaks for carers, outreach activities and leisure events, as well as group work to help enhance carers’ health and wellbeing. Part of the role will also aim to improve the identification, recognition and understanding of the needs of adult carers, raise the profile of adult carers and ensure adult carers needs are met. You’ll also be expected to work with our volunteers and to use appropriate monitoring and evaluation reports to show our funders what we’ve achieved.

You will be someone:

• Who works in a person-centred way.
• Is enthusiastic, empathetic and detail conscious
• Communicates well by phone and in person
• Has an understanding of social care particularly in relation to carers
• Has experience of working with clients who have support needs
• Has experience of producing reports for monitoring and evaluation
• Is numerate and has knowledge of budgeting
• Is able to gather and assess information efficiently and think creatively to come up with solutions.
• Has good communication skills including spoken, written and presentational

Main Duties include:

• To provide a regular telephone support-line, face-to-face and email support, offering appropriate, generic advice
• To offer a range of service delivery options and be involved in providing those options e.g., breaks, group work, leisure activities or other outreach activities
• To encourage and assist carers and those they care for to access Care Needs Assessments and Carers Assessments and to take up services that will enhance their lives
• To complete individual grant applications with carers for respite or if they are experiencing financial hardship due to the cost-of-living crisis
• To work where appropriate with other service providers/agencies to promote the carer agenda or jointly deliver carer support issues
• To be proactive in the registration of carers living or caring for someone within the London Borough of Richmond upon Thames
• To keep accurate records of group and individual carer engagement for monitoring and evaluation purposes
• To participate in key events organised by Richmond Carers Centre and other relevant partners to promote services to a wider public

What you are doing now:

• You might be working for or volunteering in a similar charity
• You may be working in social care for a local authority or district council
• You may have the skills we need from some other combination of work and volunteering
• Or you may be looking to return to the workforce after a timeout for personal reasons

In any event if you feel you meet the skills we need, we would like to hear from you!

Richmond Carers Centre welcomes and encourages applicants from all sections of the community regardless of their gender, race, disability, age, sexual orientation, or religious belief.

Benefits of working for Richmond Carers Centre:

• 28 days annual leave plus bank holidays per year (pro rata)
• Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)
• Workplace Pension Scheme with Peoples Pension
• Flexible working/option of working from home (subject to CEO approval)
• Equipment and support to be set up to work from home
• Paid time off for medical appointments
• Employee Assistance Programme (EAP)
• Training and personal development opportunities
• Staff away days and socials
• Access to shared resources and training opportunities
• Supportive and friendly working environment

Closing date: Monday 9th September 2024

Shortlisting week commencing: Monday 9th September 2024

Interviews with Richmond Carers Centre scheduled: w/c 9th September and w/c 30th September 2024

This role is based in the UK on a remote homeworking contract or based in our London office. If the role is based in the London office, you will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days.

Applicants must have the right to work in the UK, we are unable to sponsor visa applications for this role.

Early applications are strongly encouraged as interviews will be conducted on a rolling basis and this role may be filled before the advertised closing date.

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we're open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.

Learn about our vision, mission and values

About the role

This is an exciting opportunity to make your mark and drive forward a developing income stream with great potential.

The role will help to build, shape and deliver our In Memory Giving programme over the 12 months of this maternity cover role. Through engaging communications and campaigns the role will grow both income and the pipeline of new donors. The role will help to innovate and improve existing systems to support its delivery, and also provide excellent supporter care and stewardship.

The role is within the Legacy and In Memory team, and will work in close collaboration with Legacy Marketing colleagues.

About you

You will have experience in fundraising and/or marketing, and have a broad range of skills to successfully deliver on the potential of this role. We are looking for someone to develop engaging campaigns and communications that drives income and long-term relationships, and who has the communication and influencing skills to liaise across internal teams and stakeholders and external agencies/suppliers.

As well as having a head for CRM systems, planning and problem solving, you will have the interpersonal skills needed to communicate sensitively with supporters, including the bereaved.

In our friendly and supportive team you'll be able to apply and develop your experience in a wide-ranging and rewarding role.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.

We have a strong Christian ethos and we encourage applications from all faiths and none (with the exception of Director positions where there is a genuine occupational requirement to be a practicing Christian - Exempted under the Equality Act 2010).

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.

You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balan

Hours: Full-time, 35 hours per week or part-time (0.8FTE)

Salary: £50,000 starting salary with annual increments based on tenure

Contract: Permanent

Medact brings together health workers to fight for health justice. We recognise that health injustice is driven by political, social and economic conditions, and we mobilise the health community to take action to achieve systemic change, working together towards a fairer, better, safer world.

We address some of the most pressing national and global threats to health and wellbeing including climate change, human rights abuses, militarism, nuclear weapons, institutional racism, and rising health and social inequality. We are a member-led organisation, and our members are made up of people who work in health and social care including nurses, doctors, midwives, and clinical researchers. We strive to embed anti-oppressive politics in our work and governance.

Medact has grown significantly over the last five years and is in an exciting new period as an organisation. As we develop our next five-year strategy we are looking to refine our campaigning and organising practice and grow our membership base to secure long lasting victories in our campaigns for health justice. 

About the role 

The new Executive Director will be responsible for leading the organisation in developing a new strategy to guide us through the next phase growth, while leading the team through an new political climate.

Grants fundraising is of particular importance to the role, and the successful candidate will be the lead person responsible for securing funding for our campaigning and organising work and maintaining strong relationships with donors. 

Our Executive Director will lead an experienced team and an organisation that deeply values collaborative working, consultative decision making, and a commitment to transparency. 

About you

We are looking for someone who is passionate about addressing health, climate, racial and economic injustice and the health impacts of conflict and militarisation, and who understands the vital role that health professionals have in making the connections between these issues and working for peace, to make the world a better, fairer and safer place.

You will have an understanding of the national and international framework within which Medact operates, and you will be able to demonstrate that your values and politics align with those of our organisation. Ideally you will have experience of working in health or with health workers, so that you have an appreciation of the culture within which they work and the potential of their contribution.

You will have strong leadership skills so that, valuing the collaborative approach of our team and respecting varying views, you are able to arrive at clear decisions. You will also have a track record in fundraising in similar fields and a good knowledge of a range of potential supporters.

We are open to applicants interested in applying for this role as a job share between two people. Please include in your application (i) your proposal for sharing the essential responsibilities of the role, (ii) considerations you think are key for sharing a role of this nature and seniority, and (iii) any proposed breakdown of time between post-holders.

Key dates:

Closing date: Monday October 7th, 9am

Interviews: w/c Nov 4th – w/c Nov 11th, date tbc

Our recruitment principles

Medact aims to be an inclusive and supportive employer, and we recognise that recruitment processes don’t work for everyone. We acknowledge that people from certain backgrounds are under-represented in the NGO sector, and we’re committed to doing what we can to correct this. We welcome applications from people with marginalised identities or lived experience of the issues Medact works on. If you have any questions or uncertainties about this position, and whether you are right for it, please do get in touch!

Youth Worker (Women's Worker) – 9 Month Maternity Cover
We are looking for a highly motivated and passionate team player to join our growing team as a full-time Youth Worker (Women’s Worker) on a fixed term 9-month maternity cover contract. 
In this role, you will work within the Youth Work Team to deliver our frontline drop-in service and support our weekly and monthly activities to all young people experiencing homelessness.
You’ll specialise in sharing knowledge and expertise in gender-informed work, leading the delivery of our weekly Women and Non-Binary space, facilitating group sessions and supporting a caselist of young women experiencing multiple and complex needs.
Ideally you should be experienced in working with young people aged 18-25 and/or have demonstrable experience working directly with women (of any age). You will understand gender informed practice and have experience or transferable skills working with those who are survivors of domestic violence and other gender-based violence. You will also be committed to the safeguarding of all young people and delivering an inclusive and trauma-informed service.
You should be experienced designing, planning and facilitating a range of activities, able to work dynamically in a fast-paced day centre environment and be skilled in engaging a diverse range of young people in positive activities.
If you have the required skills and are passionate about supporting young people who are experiencing homelessness, then we would love to hear from you.
This role will be based at our day centre in Camden, with the option of remote working and some travel to New Horizon projects within London.

Closing date for applications: 9am, Monday 9th September 2024
Interviews: Thursday 19th September 2024
Please note, the interview date is fixed and will not be changed. Please ensure you are available on this day when applying for this role.