Community Manager Jobs

Head of Fundraising

Working Well Trust is a specialist employment charity in London.  All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment. This role will be working with clients who have mental health support needs, wanting to gain paid employment.

We are recruiting for a Peer Employment Worker to join the Tower Hamlets Mental Health Employment Service.

Experience of employment support is not essential, it is more important that you share our passion and commitment to supporting people to find the right job for them. You will receive training around employment support and in supporting people with mental health issues.  As this is a Peer role applicants must have lived experience of mental health, either personally or through a close contact. 

You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. You must be willing to share your experience of mental health and employment to support clients to address their concerns about employment and to support them to develop strategies to support them sustaining work.  Good organisation skills are essential for this role, in addition to an interest in mental health, and the role it plays in the workplace.  Experience of pre-employment support such as CV and application writing, and interview practice is desirable.

The role we are recruiting for is as follows: 

One Full Time: 35 hours per week - we offer flexible working which for this role is three days on site in our office in Bethnal Green and two days working from home.

You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences, to access training, education and volunteering opportunities. You will use a client led/person centred support approach.

You will also be working to targets whilst maintaining a high-quality service. 

If you would to discuss this role please see the Job Description for contact details.

Please click apply to send your CV after answering the screening questions. 

Candidates need to clearly outline how they meet the person specification points in their personal statement.

Staff benefits include an employer contribution to a personal or workplace pension equivalent to 6% of gross salary. 30 days annual leave plus paid public holidays (FTE). 

Working Well Trust is an equal opportunities and Confident about Disabilities.

Closing date:  9am Friday 13 September

Telephone interviews: These will be scheduled in as applicants come through so please apply early, if we get enough applicants we may close the advert early

Final Stage interviews: Friday 20 September

Application Instructions

Please complete the screening questions and press apply to send your CV.

Are you a policy professional looking for your next step?

The Fundraising Regulator is the independent regulator of charitable fundraising in England, Wales, and Northern Ireland. They stand up for best practices in fundraising, to protect donors and support the vital work of fundraisers. The Fundraising Regulator is seeking a talented Policy Officer to join their dynamic team. The organisation operates a flexible hybrid work pattern between its central London office and home working. 

The Fundraising Regulator is committed to diversity, equality, and inclusion. They want their workforce to be truly representative of the society they are here to support and protect so that they can regulate effectively. They also want each employee to feel respected and able to give their best. They do this by operating a fair and inclusive recruitment process, which aims to reach a diverse pool of candidates. This is supported by a range of policies that encourage a flexible and supportive working environment. If you require any part of this application or interview process to be adjusted to accommodate your needs, please let us know.

As a Policy Officer, you will be instrumental in developing and implementing evidence-based policy work across the organisation. Reporting to the Policy Manager, you will manage multiple projects, contribute to the development of the Code of Fundraising Practice, and generate insightful, evidence-based reports. Your responsibilities will include handling enquiries from fundraisers and the public, identifying trends and emerging issues to inform policy development, and drafting clear and concise correspondence on complex matters. You will also engage with stakeholders, including fundraisers, charities, and regulators, to promote best practices in fundraising. Additionally, you will support the Policy Manager and Head of Policy in ensuring effective operations of the Board and Committees.

The ideal candidate would have experience in a policy, regulatory, or similar environment, with strong investigative research and analytical skills. Excellent verbal and written communication skills are essential, along with the ability to manage multiple projects and effectively prioritise tasks. You should demonstrate strong ethical standards, a commitment to working with integrity, and a solid understanding of legal frameworks. Strong stakeholder engagement skills and the ability to work effectively within a small team are also crucial. While not essential, knowledge of charities, regulation, and/or the Code of Fundraising Practice would be beneficial. This role offers a unique opportunity to contribute to the development of fundraising standards and make a meaningful impact in the charitable sector. If you are passionate about policy work and eager to be part of an organisation that values diversity, learning, and collaboration, we encourage you to apply.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

A4ID is a global charity with a vision to see the law and lawyers play their full part in the global eradication of poverty. The mission of A4ID is to be an authoritative voice of the legal community, to inspire and enable lawyers to join the fight against poverty, and to ensure that legal support is available for those engaged in that fight.

A4ID seeks to recruit a dynamic, vibrant and experienced Policy, Research and Learning (PRL) Officer who will champion and be responsible for supporting the development of A4ID’s policy, research and learning portfolio. In collaboration with the Programmes Team and under the supervision of the Policy, Research and Learning Lead, the PRL Officer will conduct cutting-edge and rigorous research, write policy papers and briefs and creative content for articles, reports, and presentations to communicate A4ID’s policy recommendations.

You will also have the opportunity to work with experienced staff across the organisation, and the PRL Officer will ensure that A4ID has up-to-date, relevant evidence and creative policy solutions on salient issues as delegated by the Policy, Research and Learning Lead in close consultation with the CEO, CPO and the Programmes team. You will contribute to the effective delivery and successful administration of the Law and Development Training Programme (LDTP) in the UK and in the development and roll-out of other learning offerings in close consultation with the PRL Lead and the Programmes team. The role requires a deep understanding of the intersection between law and international development, strong analytical skills, and the ability to translate complex research data into actionable policy recommendations.

For further information and to apply, please visit our website via the Apply button.

Closing date: 15 September 2024.

We have a number of Youth Development Lead positions we will be assessing at our assessment centre on the 19th September.  Please note you must be available to attend on that day. If you would like to be considered for more than one specialism, please indicate your preference on your application in the answer box provided. You can find out more about each role specialism and the relevant job description by viewing the adverts on our Careers site, however, you will not be required to submit multiple applications - we will consider all candidates for any suitable role on the day.

Let's make every day a chance to create a brighter future for the next generation!

Would you like to be part of the coolest team in town, collaborating with our Outreach and Marketing legends and our friendly customer service team here at The Prince’s Trust? Together, we'll ensure that our young people get onboarded and engaged in our programmes safely and with style.

Dive deep to uncover any barriers that stand in their way, helping to remove those barriers to enable them to shine and propelling them on their journey towards amazing outcomes. Responsible for a group of young people, for one-on-one support and guidance or just gently pointing them in the right direction. You'll be on a mission to assist with travel expenses and find clever ways to handle their other commitments. You'll champion their support and learning needs with employers, and you'll be the ultimate liaison, working alongside partners like the job centre to ensure that nothing stands in the way of their success!

You’ll also be the guiding light for our delivery partners and service providers as we want them to deliver the best experience and outcomes for our young people. High-fives all around! Roll up your sleeves and deliver employability sessions directly to our incredible young people. You'll also help our Delivery Partners and volunteers do the same, both in person and virtually through our trusty MS Teams. When we're doing things face-to-face, you’ll need to hit the road and be there in person to help with programme delivery or programme visits to make sure all is running as smoothly as possible.

And if that’s not enough to keep you busy, you’ll also be keeping meticulous records of information and data on our young people, volunteers, and partners. It's all about making sure every step of their journey is accurately reflected in our systems so that it complies with our funding contracts.

We are a massive advocate of Equality, Diversity and Inclusion so it would be amazing if you could lead the charge in creating an environment where everyone feels seen, by implementing a local action plan that supports our big-picture EDI goals. Let's make positive change happen!

Be ready for anything and everything. Alongside all these fantastic responsibilities, you might find yourself wearing different hats and rocking them like a pro, this could even include deputising when the need arises.

Join the Princes Trust Team and let’s make magic happen!

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The Prince’s Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Youth Development Leads? 

Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home. 
• You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – PT CAN (Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The Prince's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people who can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network). 

Safeguarding 

The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks by the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

• You will have substantive experience in providing immigration advice and casework, with the relevant Level 2 OISC qualification (or OISC level 1 working towards Level 2). Please note only candidates with the relevant OISC qualification and legal experience will be considered.
• You will be part of a specialist team that provides a migration service within a centre for people experiencing homelessness and interconnecting needs.
• You will have experience of working jointly with other agencies and building strong, effective partnerships internally and externally.

Full job description can be found on our website.
 

Salary: £36,159
Closing Date: Sunday 22nd September
Interview Date: Friday 26th September

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

We are recruiting for a Children’s Support Worker who will be working closely with children and their mothers who are living in our refuges escaping domestic violence and other forms of violence and abuse, to provide personal welfare support and ensure that our clients are provided with a safe, supportive, and welcoming environment.

A key requirement is to provide personal one to one and group support to children and young people to ensure they are provided with a safe, supportive, and welcoming environment. The post holder will support children who have witnessed or experienced domestic violence and plan and provide stimulating, safe, and appropriate activities.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

This is an opportunity to join Refuge as a Building Advisor. You will be responsible for ensuring that Refuge complies with statutory building and property obligations and monitor changes in industry standards and regulators requirements. The post holder will also monitor obligations in property agreements and support corporate services and provide technical advice which may require research. The post holder will collect property data to demonstrate compliance and for reporting purposes as well as update Refuge’s property polices accordingly and train people.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Our client provides two very important functions, Helicopter Emergency Medical Services (HEMS) and The Children’s Air Ambulance (TCAA) which provides paediatric transfers across the UK.  Their objective is to save lives, utilising specialist pilots, doctors, and paramedics and with their work centered on saving lives, improving clinical outcomes and being able to react quickly and efficiently to emergencies.
They are at the forefront of innovative clinical care, and they challenge boundaries.
Every day their charity is tasked with a unique set of missions which they respond to with their fantastic services, all of which are funded entirely by voluntary donations, trading and fundraising activities they undertake.  This ethos remains at their core; they are here to work alongside and help the NHS without using their available funds.  The impact they make with their services is to keep people alive, keep families together, to let children grow into adults and to enable the NHS to carry out more work than they would have been able to without their support
 
THey also impact their communities by creating jobs, taking actions to improve the environment, bringing people together as volunteers and creating worthwhile training and experience opportunities.
 
Their work is only made possible by the wonderful support and generosity of the public, together with the dedication, skill and enthusiasm of staff and volunteers in all areas of operation.  This support enables them to invest into their operational services, into developing staff and volunteers and into their future financial stability to protect the services needed now and in the future.
 
Job title (known Internally): HR Advisor
Location: Rugby (hybrid 40% office based)
Full time: 37.5 hours
Annual Salary: Up too £36,645.00
Closing date: 27th September 2024

Job Purpose
 
Are you looking for a role where you can provide responsive and efficient HR support to managers and staff across the organisation? Do you enjoy working in a dynamic environment, helping to manage workforce issues, including change management and employee relations?
 
Join The Organisation as our HR Advisor!
 
As an HR Advisor, you’ll be responsible for delivering professional, customer-focused HR advice that supports the organisation in managing key workforce issues. Whether you’re guiding managers through employee relations cases or supporting change management processes, your role will be crucial in ensuring smooth HR operations and contributing to the success of their charity.
 
With your expertise, they'll enhance HR processes to achieve maximum efficiency and effectiveness, aligning with their charity's mission to make a difference in the lives of those they serve. Your autonomy in achieving specific objectives will be vital in driving their HR strategy forward, ensuring they move toward their organisational goals. You'll be a pivotal part of the HR team, supporting the HR/People Manager to uphold an efficient HR operational service throughout the organisation while focusing on specific goals and objectives to drive the HR strategy.
 
Key Responsibilities

- Provide expert guidance and support on employee relations issues, ensuring compliance with employment law and company policies, including liaising with their solicitors to support effective decision-making.
- Advise and partner with managers and department heads to understand business needs and develop tailored HR solutions that drive organisational performance and employee engagement.
- Support with the implementation of HR initiatives such as contracts for services reviews, Occupational Health and wellbeing providers, Appraisals, Pay and reward, to support their long-term growth and sustainability.
- To adopt a culture of coaching and empathy with all line managers to encourage a positive employee experience.
- Work closely with the Resourcing, and L&D team to continuously improve manager capability, by challenging, influencing, and supporting managers to develop their knowledge, understanding, and ability to manage teams effectively.
- Analyse HR metrics and trends, exploring areas where improvements could be made.
- Work with the Learning and Development team to identify areas where training could benefit employees. Offer ideas for programmes that could help improve skills and competencies, supporting in facilitating HR training sessions or workshops.
- Support managers with employee relations cases, including sickness, disciplinary, and performance issues, providing confident and knowledgeable advice.
- Be prepared to travel across the organisation, supporting managers and teams where needed.
- Input for the development and implementation of HR policies and procedures. Helping ensure that these policies align with employment legislation and company/charity standards.

Person Specification

- CIPD Level 5 qualification or equivalent experience.
- An understanding of employment law, HR best practices, and industry trends.
- Proven track record of building effective relationships with senior leaders.
- Exposure in change management and guiding teams through organisational transitions.
- Demonstrable evidence of behaviour in line with the core values of TAAS throughout career to date.
- Collaborate with cross-functional teams to design and deliver effective policies and procedures and employee development initiatives.
- Demonstrated commitment to diversity, equity, and inclusion initiatives.

Compliance Responsibilities
 
In addition to specific compliance requirements within your area of expertise, you also hold responsibility in your specialism for:

- Health & Safety and Environment.
- Safeguarding
- Data Protection
- Equality, Diversity, and Inclusion
- Quality

You are expected and encouraged to raise and escalate appropriately any potential breaches or areas for improvement regarding the above.
 
The role is subject to a Basic DBS check.
 
Environment
 
TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.
As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of their activities. Their commitment applies to all acting on their behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of their Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people. 
 
*Please note that we reserve the right to close this before the stated date, should the hiring manager deem there to be enough suitable applicants.

REF-216 395

Civitas Recruitment are delighted to be working with a great charity focused on developing a thriving Muslim community within the UK. This is an innovative charity which aims to help Muslims calculate and give Zakat to those in need across the UK. An exciting opportunity exists for a Director of Finance and Governance to join the team. As Director of Finance and Governance, you will provide strategic direction and leadership of the charity’s Finance, Governance and People functions. You will play a pivotal role in shaping the overall direction of the charity working closely with the Senior Leadership team and the CEO. This is a full-time, permanent role with flexible working options available. Meetings in London once a fortnight at least. 

Who are we looking for?

Ideal candidates will have strategic financial analysis and budgeting ability as well as risk management knowledge and experience. You will be a technically strong with a recognised  qualification such as FCCA, ACA or CIMA. You will have project management experience and experience in financial systems implementation and roll-out. Knowledge and application of Charity governance, legal and compliance processes, including UK GAAP and Charity Commission regulations is essential for the role. With strong knowledge of accounting principles and practices, financial reporting standards, budgeting and forecasting methods, and laws and regulations , you will be able to ensure the charity has robust systems and processes in place. Ideally you will have at least ten years of progressive experience in financial management, including at Director/CFO level preferably in the non-profit sector. Knowledge of the Muslim charity sector and Zakat giving would be a distinctive advantage.

If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged as we will be reviewing on a rolling basis and roles may closer earlier than initially indicated.

Jigsaw4u are recruiting a Support Practitioner to join our specialised and experienced team.

The Jigsaw4u Missing Young People Service is a statutory partnership with the London Borough of Sutton.  Once the missing persons unit has made a referral, the support worker will make efforts to engage the young person so that they can conduct a Return Home Interview to gain insight as to why the young person may have run away or ‘gone missing’.  These interviews can lead to individual support, working on the priorities identified during our assessments in order to reduce risk. 

We also offer advice and consultation to parents, carers and professionals on the issues these young people are experiencing and work closely with Children’s Social Care, Schools, parents and other professionals to reduce and ultimately cease missing episodes from taking place

Job Title – Administrative Assistant (Advice and Information)

Contract – 6 months fixed term (with possibility of extension)

Hours - 14 hours per week (Part-time)

Salary - £10,000 per annum (£25,000 FTE)

Location – CoramBAAF, Coram Campus, 41 Brunswick Square, London WC1N 2QA (with some working from home/hybrid possible)

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime. Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About CoramBAAF

We are the UK's leading membership organisation for professionals dedicated to improving outcomes for children and young people in care. Our corporate members in England, Wales, Scotland and Northern Ireland represent 94% of all local authorities as well as regional adoption agencies, health and social care trusts, independent fostering providers and voluntary adoption agencies, and cover 88% of all children and family social workers.

We support and empower professionals to do the best for children and families who come into contact with adoption, fostering and kinship care.

About the role

The Administrative Assistant (Advice and Information) provides important administrative support to our small, friendly Advice and Information Team, which includes:

CoramBAAF members’ Advice Line which covers all aspect of adoption, fostering, kinship and related areas. It is busy and popular with professionals, primarily social workers, who use the service. It offers telephone and email advice, prioritising speed and quality of service.

The Outbound Permanence service. This provides specialist advice by email, supported by legal research, country-specific written guidance and individual consultations where required, to local authorities making arrangements for children to live with relatives and friends overseas. The service also delivers regular training and events.

The Information Service, which supports the advice line and CoramBAAF members with up-to-date information, research, resources and statistics. Their role also includes managing CoramBAAF’s specialist library, the largest collection of adoption and fostering related resources in the UK, and producing the CoramBAAF Digest, a unique monthly current awareness briefing for everyone working in adoption, fostering, kinship and child welfare covering latest developments in legislation, parliamentary activity, policy, consultations, research, statistics and online resources throughout the UK. The Information Service is also an invaluable internal resource, assisting with survey design and data governance, and helping our consultants, trainers and authors to ensure that they have the latest and most accurate information for practice forum meetings, the guides we publish and the training we offer.

The role will primarily support the Outbound Permanence and Advice services. The role is an opportunity for someone with experience and business support/administrative skills, good attention to detail, customer service focus and a flexible approach.

Working hours can be discussed, but to include Thurs/Fri (Friday am specifically).

Fixed term for six months, with possibility of extension.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: 16th September 2024 23:59pm

Interview Date: 1st or 2nd October 2024 (TBC)

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278

Supporter Development Officer

We have an excellent opportunity for a Supporter Development Officer to join our busy Supporter Development team.

Position: Supporter Development Officer

Location: Sidmouth, Devon / Hybrid working

Hours: Full time, 35 hours per week, 08.30-16.30, Monday-Friday

Salary: £29,626 per annum

Contract: Permanent

Closing Date: Sunday 8th September 2024 – we reserve the right to close this vacancy before the advertised date and therefore encourage early applications.

The Role

We have an excellent opportunity for 2 proactive and professional team players with outstanding communication, decision-making making and interpersonal skills and a strong customer service ethic to join our busy Supporter Development team who cover several areas including raffles, lottery, membership, regular giving, reactivation, consent management, gift aid and cash giving.

As Supporter Development Officer, you will deliver campaigns and activities for the Supporter Development side of the Individual Giving team, successfully managing the supporter development activity in line with the agreed annual targets and the Fundraising Strategy. Working with the Senior Supporter Development Officers, teams across the organisation and the wider Income Generation Department you will deliver the supporter development roadmap, continuously monitoring performance and making improvement recommendations.

Your principal duties and responsibilities will include:

• Managing integrated donor journeys on channels such as online, post and social, with a donor centric approach.
• Inputting into and delivering the Fundraising Strategy within the Supporter Development Team.
• Working within the Supporter Development Team to deliver a donor centric lifetime value optimised approach.
• Report on the targets and KPIs of campaign activity.
• Applying a test and learn strategy for supporter journeys, and sharing learnings with the Supporter Development Team, upskilling team knowledge and experience within key areas of delivery.
• Project managing campaigns and activity including expenditure budgets.
• Working closely and in partnership with The Donkey Sanctuary’s external agencies to deliver campaign activity.

About You

You will have:

• Demonstrable experience in managing fundraising or customer service campaigns and Activities.
• Project management experience.
• A proven track record of working within a team environment with complex internal stakeholders.
• Experience in managing direct marketing budgets and supporting direct marketing analysis to enhance the performance of channels, products, and specific appeals.
• Knowledge and experience of CRM systems.
• Able to maintain a high level of accuracy and attention to detail whilst working with several conflicting demands and deadlines.

About the Organisation

The charity is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.

“The Sanctuary is a positive place to work with friendly staff and a wonderful charity. With amazing work throughout the world, once you join you never want to leave!”

Benefits include:

• Competitive pension
• Life assurance – 4 x annual salary
• Sickness income protection
• 31 days of holiday (including Bank holidays), rising to 34 will each full year of service
• Wellbeing team.
• Recorded Pilates and Yoga classes
• Long service awards
• Healthshield plan
• Free parking
• Subsidised restaurant and shop

The organisation is a Disability Confident Employer and is committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

You may also have experience in areas such as Support Development Officer, Campaign Management, Individual Giving Officer, Supporter Development, etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

22.5 hours per week / £49,015 per annum, pro rata / Permanent / Hybrid (two days onsite and one from home) Monday and Thursday, 9am-5pm, Friday 9am-4.30pm.

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

YMCA DownsLink Group has been delivering counselling and therapeutic services to children, young people and families through our YMCA Dialogue Service in community and school settings for over 25 years.

We have a fantastic opportunity for an experienced practitioner to join us to develop and implement service wide standards and frameworks, to maintain and strengthen our demonstrable clinical excellence. We are looking for a Clinical Lead to join our experienced and supportive counselling team to coordinate and deliver an innovative and clinically excellent mental health and wellbeing service. You will provide dynamic leadership; motivating and inspiring clinical practitioners in our Dialogue service to ensure the highest quality counselling service is delivered to children and young people.

In delivering the role, you will work closely with the Service Manager and Head of Service, to provide and oversee operational clinical governance including responsibility for Reflective Practice and Clinical Supervision across the service, holding a caseload and providing clear direction and support for our stakeholders. and enhancing our offer to Young People, their carers and families.

ABOUT YOU: We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.

You will have been trained to a Post graduate level, with further experience and/or training in a recognised psychological therapy with professional accreditation (see attached job profile for further details). You will already have experience of working in Counselling and Mental Health Services for Children and Young People, or similar services, as well as managing and/or supervising a team, along with working knowledge of Trauma Informed Care and Psychologically Informed Environments and be able to hold a clinical and supervisory caseload. You will have good communication and facilitation skills and the ability to successfully manage challenging and changing priorities whilst remaining calm and solution focused. In addition, you will have experience of overseeing safeguarding procedures for young people or adults at risk and be an accredited member of a recognised Counselling and or Psychotherapy regulatory body.