Community Manager Jobs

Are you a finance professional with a passion for making a difference? Justice & Care is seeking an experienced Programme Finance Lead to drive and manage the financial processes that support our global efforts to combat modern slavery.

About Us

Justice & Care is an international anti-slavery organization dedicated to addressing slavery and human trafficking, providing vital support to victims, dismantling criminal networks, and advocating for systemic change. We work closely with policy makers, governments, and other key stakeholders to protect communities and bring perpetrators to justice.

Position: Programme Finance Lead

Location: London (Hybrid) or Fully Remote with occasional travel to London

Salary: £40,000 - £50,000 (dependent on skills and experience)

Contract: Permanent, Full-Time or Part-Time (Flexible working options available)

Why This Role?

As the Programme Finance Lead, you’ll play a pivotal role in our exciting new ten-year strategy, overseeing financial management for international projects funded by the US State Department and UK Government. You’ll also lead the UK audit process, manage income and expenditure forecasting, and support strategic decision-making through regular financial analysis.

Key Responsibilities:

• Collaborate with country finance leads and programme teams to develop and manage budgets for funding proposals, including full cost recovery.
• Monitor programme spend against budget, advising on financial and compliance decisions.
• Lead on project management of the UK audit process and ensure financial compliance on restricted grants.
• Deliver regular funder income and expenditure forecasting, supporting strategic decision-making with financial insights.
• Act as the finance point of contact for the UK team, managing queries and fostering strong relationships with budget holders.

What We’re Looking For:

• Highly Numerate: Ability to produce, manage, and interpret budgets and financial data.
• Detail-Oriented: Strong attention to detail, especially in financial reporting and compliance.
• Team Player: Passionate about working as part of a global team with excellent communication skills.
• Self-Starter: Motivated, adaptable, and able to take the initiative in a fast-paced environment.

Why Join Us?

• Impact: Be part of a mission-driven organization making a real difference in the fight against modern slavery.
• Flexibility: We offer flexible working arrangements to help you balance your professional and personal life.
• Growth: Opportunity to contribute to a growing organization with a new long-term strategy.

How to Apply:

If you’re ready to use your financial expertise to support a global cause, we want to hear from you! Please complete the online process on this platform and we will contact you if your skills match this role.

Applications will be reviewed on a rolling basis, so don’t wait to apply!

Join us at Justice & Care and help us build a world free from modern slavery.

#FinanceJobs #ProgrammeFinanceLead #AntiSlavery #JusticeAndCare #FinanceCareers #CharityJobs #RemoteWork #LondonJobs

About this role

Join the mission to protect our planet's future by becoming our Senior Grant Officer. Synchronicity Earth is a growing organisation with an expanding team, and we are now looking for an experienced Grant Administrator to take ownership of the grant-making process within the team and organisation, building on the structures already in place to ensure we are a supportive and dynamic place to work.

Our grant-making model is unique. We channel philanthropic donations from trusts and foundations, corporate foundations, corporates or individual donors through partners and grantees (identified by our in-house team of conservation experts who make up the ‘Research Team’), which are undertaking conservation work in those areas that most critically need support. The central core and operating costs of Synchronicity Earth are generously covered by the Synchronicity Foundation, which means that any donation we receive is disbursed out to the field without a management or administration fee taken. This enables the donor to have confidence that 100% of their funding is going out to the field and delivering impact.

Synchronicity Earth’s mission is clear: we blend passion and action to provide safe havens for endangered species, support communities living in harmony with nature, and turn conservation into a worldwide effort. By joining, you're not just taking part; you're weaving your own story into a future that's brighter and sustainable for all.

We understand that life sometimes takes unexpected turns, and we welcome candidates who may have taken a career break. Your unique experiences and fresh perspective will only enhance our team's diversity and strengthen our ability to tackle the complex challenges facing our planet.

Specific responsibilities will include the following:

• Oversee and manage the distribution and administration of all grants within our programmes.
• Work with both the Programme and Philanthropy Teams to ensure all grants are matched with the relevant income stream.
• Oversee the grant admin work of programme officers to ensure accuracy and timely delivery of grant paperwork.
• Monitor and track grantee compliance with all report submissions and any other key deliverables.
• Manage the grant pipeline, reporting issues to the Programmes Team, working towards solutions with partners and enabling speedy grant giving.
• Support the Programme Team in development of rolling 3-year plans for funding, and liaise with Philanthropy Team to allow planning for fundraising.
• Provide advice and guidance to applicants and grantees on administrative procedures, policies and practices.
• Act as the internal point of contact for all grants in our database (Salesforce).
• Coordinate and deliver on reporting requirements to the Finance, Research, Operations and Risk teams for all grant giving.
• Support across teams as required on entry, cleaning, research and administration relating to data management.
• Work to develop processes and systems to improve efficiency.

For the right candidate, there will be opportunities to increase your experience and responsibilities and potential career development as the organisation grows.

Essential skills and experience

• Grant management experience (at least 3 years).
• Experience of working with finance and database systems i.e., Salesforce, NetSuite, Fluxx.
• Proven track record of managing grant pipelines and financial implications.
• Proven track record of working and communicating across multiple teams and stakeholders.
• Excellent attention to detail.

Candidates from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities with the above essential criteria who opt-in to our Guaranteed Interview Scheme will enter the first recruitment stage, see more information at the bottom of this advert.

Your development: skills and experience from this role

The following list is meant to provide guidance for your application while also demonstrating the type of skills and experience you will utilise and develop as part of this role. If there is anything here which you currently have no experience in, but would like to develop, then this would be a great role for you. Please let us know in your application if any of these particularly appeal to you, or you have some experience already.

Key skills and training:

• Experience of working with a diverse range of global organisations i.e., local grassroots, BINGOs etc.
• Experience of working in the charitable sector.
• Experience of working in the environmental sector.
• Project management skills.
• Accountancy skills.
• Second language (French, Spanish).

About us

Synchronicity Earth is a UK-based, global environmental charity which funds and supports organisations and individuals that aim to make our planet a better place to live for all its inhabitants.

We are a medium-sized charity which supports partners working to protect less well-known species and ecosystems around the world that receive less attention but face the greatest threats. We do this through our conservation Programmes, which identify, fund, and support organisations with a focus on: Amphibians, Asian Species, Congo Basin, Biocultural Diversity, Freshwater, and Ocean. We also support projects across two other areas: the More than Carbon initiative, a portfolio of climate and biodiversity projects targeted at corporate donors; and the Synchronicity Portfolio, which aims to foster systemic change to promote a greater focus on biodiversity conservation within different sectors. Our partners are mostly organisations embedded within their local communities, and often projects which also consider social impacts such as women’s health and empowerment, engagement with Indigenous Peoples, and sustainable livelihoods (e.g., small-scale fisheries) in addition to wildlife conservation.

Our workplace values and culture

We pride ourselves on having an open and inclusive culture. Our team supports each other and encourages new ideas and creativity to help us develop new projects and reach new audiences with our work. We aim to apply the same dedication to a flourishing diversity of people and wildlife on our planet through our programmes to our working environment and strive to make this environment open and inclusive for everyone. We recognise that the environment sector (and our organisation, as part of it) does not reflect the diversity of the global community it serves (particularly in terms of ethnic diversity) and has a long way to go to be as inclusive as possible to ensure people from all backgrounds and personal situations feel welcome in the workplace.

Reporting, location, and work hours

This position is a permanent position that is based in Synchronicity Earth offices in Central London, with the option for hybrid office/home working if the successful applicant wishes with a minimum of 3 days a week in the office (laptop would be provided for home working). During a 6-month probationary period we would require 4 days per week in the office.  The successful candidate must be eligible to work in the UK until at least the end of 2028, we cannot accept applicants who require visa sponsorship for this role. 

Application & Recruitment Process

Inclusion is a priority throughout our workplace culture and is embedded in our recruitment process (we are actively still seeking to improve it through employee and candidate suggestions). For example, the first stage of recruitment will be anonymised to mitigate against unconscious bias. We welcome applications from people of all backgrounds for this role, particularly non-graduates, and are happy to discuss flexible working arrangements. Please let us know at any stage during the recruitment process if you have any accessibility requirements, we can accommodate for you, and which pronouns you would like to be referred to by.

How to apply:

• Fill in our candidate survey.
• Submit a cover letter (one side of A4) outlining any relevant skills and experience you have for this role, why it interests you, and any particular skills that you would like to develop in this role, with your CV (no longer than two sides of A4) via Charity Jobs.

Closing date for applications: 22nd September 2024, 12noon

Expected first-stage interview dates:

• First Stage Interviews (Zoom): 30th September - 4 October 2024 (TBC)
• Second Stage Interviews (in-person): 7th October - 10th October 2024 (TBC).
  • Step free access and accessible bathroom available.

Guaranteed Interview Scheme

We recognise that people from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities are under-represented in our sector, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond.

As part of our commitment to attract and retain talented individuals from under-represented groups to the conservation and environment sector, if you belong to these groups, you can opt in to the Guaranteed Interview Scheme (GIS) in our candidate survey (found in the supplementary material). If you meet the essential criteria for a role, you'll be guaranteed a first-stage assessment. In most cases, this will be a 20-minute interview held via Zoom, however, in the case of an extraordinary number of applicants, the first-stage candidates (including GIS) will receive a short assessment. The results of this assessment will be used to select candidates for the second-stage interview.

The postholder will be experienced, skilled and knowledgeable, with an essential interest in and experience of working with migrant and refugee clients with complex needs; and the post would suit someone with previous experience in the migration or advice sectors who is interested in working with a mixed caseload that includes needs around destitution, homelessness, immigration and NRPF issues. We actively welcome applications from those with lived and relevant experience.

The post holder will assess, prioritise and triage new enquiries and referrals and allocate cases as appropriate within the generalist team. You will also carry your own caseload and provide one-to-one generalist advice, casework and practical support to migrant and refugee clients on
issues including immigration status, housing & homelessness, welfare benefits, asylum support, community care and destitution; as well as signposting and referring to internal and external local services including support groups, wellbeing activities, digital inclusion, ESOL, training and employability.

You will oversee our phone and email advice provision and organise and take part in the weekly advice rota. You will administer our destitution hardship grants and liaise closely with our food bank staff in relation to destitute clients in need of food bank support. You will attend and participate in local migrant sector meetings and networks as appropriate and, along with all staff and volunteers, you will have responsibility for identifying and raising any safeguarding concerns. You will jointly oversee and supervise casework volunteers and provide support and advice to our current generalist caseworker where needed.

The advice & casework team supports clients holistically on a range of different matters and our core caseload includes refugees, asylum seekers, those with NRPF, complex EUSS cases, spousal visas and undocumented migrants. Many of those we work with are homeless or precariously housed, destitute, and/or struggling to access support through statutory services for mental health, housing, welfare benefits and children’s services. The balance of time spent between different client groups and cases will need to be responsive to the ongoing demographic changes we see in the city and region, and the post holder will be expected to provide casework management and co-ordination of relevant services, liaising closely with other providers and with interpreters.

You will work as part of a small, supportive team that currently includes one other f/t generalist caseworker, one f/t immigration caseworker and a number of active casework support volunteers. The wider frontline staff team includes four refugee resettlement caseworkers; our group work facilitator; a skills & employability caseworker; an ESOL tutor; a food bank co-ordinator; and a volunteer co-ordinator.

Regular supervision and support and in-house and on-the-job training will be provided, as well as external training on specific issues where needed. However you will need to be ready to step immediately into a busy advice environment with the necessary confidence, skills and knowledge to begin to deliver advice and casework and take over an existing caseload.

On rare occasions you might be required to work out of hours where there are emergencies or if and when there are new arrivals in need of immediate support.

Postholders will need to have the right to work in the UK.

Purpose of the Job 
 

This role is within our crisis alternative emergency department (ED) service, which is an out of hours service providing a safe and welcoming space for people who present at A&E, feeling distressed and experiencing crisis. The service will work collaboratively with hospital Psychiatric Liaison Team (LPS) to ensure those in crisis are supported by the appropriate team. The service will operate 365 days a year from 5pm-1am across three ED’s in West London. 

Staff within the service will triage, assess and provide face-to-face support to anyone who is experiencing mental health crisis. This will be person-centred and will be in various forms of de-escalation support; practical, emotional support, grounding techniques, safety planning, care/action planning etc. Staff within the service will work alongside LPS and escalate if clinical intervention is required. Staff will also actively participate in MDT discussions for frequent attenders and take a key role in initiating and promoting alternative crisis support in the aim of preventing A&E use. Staff in our Safe Space ED service are required to have experience in a mental health clinical setting (such as inpatient, A&E, or other clinical setting) however, they do not need to hold a clinical qualification for this role.

Key Responsibilities

• Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
• Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
• Listening to clients and encouraging positive steps towards self-management of crisis and recovery
• Providing advice, information, practical and emotional support to clients
• Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action; ability to escalate to LPS

You will have

• Minimum of 2 years working in clinical mental health services or settings
• Minimum of 2 years supporting clients experiencing severe mental health distress and crisis
• Minimum of 2 years supporting clients with moderate/severe mental health
• Extensive experience of managing challenging behaviour and dealing with clients with complex needs
• Experience of fast-paced environments and ability to act quickly
• Experience of integrated and collaborative working
• Experience of triaging, action planning, multi-agency discussions and case work
• Experience and knowledge of health coaching skills
• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children

Benefits of working with us

• Contributory Pension Scheme
• 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata].
• Employee Rewards and Benefits Platform/Wellness Hub (Perkbox)
• Cycle to Work Scheme
• Flexible working
• Employee Assistance Programme (EAP) including free counselling sessions
• Paid time off for medical appointments
• Training and personal development opportunities
• Access to shared resources and training opportunities via Mind Federated Network

How to apply
 

Please provide your CV, and a cover letter demonstrating how you meet the requirements of the Person Specification (see JD attached) and why you want this role.

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

About Age UK Lambeth

We support older people in Lambeth to live enriched, productive and purposeful lives: challenging the stigma of ageing, reducing social isolation and ensuring they get the right support at the right time. We are kind, person-centred and outcome-focused - finding solutions that work by listening, being flexible and including older people in delivering services. 

What you’ll be doing? 

The role of the Energy Advisor is to provide specialised energy advice casework to Lambeth residents. We're currently looking for one part-time Advisor to job share. As an advisor you will be responsible for:

• Providing advice and support to individuals to reduce their energy consumption, the cost of their energy and thereby increase their resilience, health and wellbeing.

• Have a Level 3 Energy Awareness or be willing to complete Level 3 Energy Awareness training upon starting the role.

• Provide 1-2-1 general information and advice and energy advice to Lambeth residents.

• Provide support in a variety of settings i.e. drop-ins, community spaces, home visits to provide advice and information, to ensure individuals have accessible support. 

• Raise awareness of the energy advice service and the benefits of energy resilience measures within Lambeth.

What you need to bring

• Able to write compelling communications to advocate for your clients. 

• Able to work collaboratively with a wide range of stakeholders 

• Able to analyse data and create engaging reports 

What you’ll benefit from

• Generous pension provision - 7% employer contribution

• 26 days holiday a year rising to 31 days after 5 years

• A great staff culture with kindness at its heart

Closing date

16th September at 5pm

Interviews will take place the week commencing 23rd September.

The Support Services Coordinator is crucial in helping with the administration and data management of the Support and Information team. We are a small and friendly team of 8, who need a coordinator with excellent I.T. and data skills who is keen to put these into practice to directly support bereaved families and the professionals who work with them.

This is a great role for someone with excellent organisational skills and a passion for the work of the charity.

Please answer the following three questions in your cover letter

Q1 It is 4pm on a Friday and aftr a busy week you still have the following tasks to undertake:

1. Complete the End of month statistical report for your manager and for Fundraising (this usually takes 2 hours to complete).

2. Post bereavement packs to 3 families

3. Email the helpline befrienders the weekend helpline rota.

4. Import Professionals e-Newsletter sign-ups into Raiser’s Edge (database)

5. A colleague has been locked out of the training platform and requires help.

6. Respond to an email from a bereaved parent asking for directions to the Family Day which is happening this weekend.

7. Run an urgent report the National CONI Lead requested this morning.

8. Email training certificates to delegates following completion of their online training evaluation

Please put these in order of priority and explain your reasoning

Q2 You have received an excel spreadsheet with a download of our online training evaluation forms, each form contains about 10 questions and you have about 100 answers already. You have been asked to analyse this data and provide a draft report with graphs, % and some simple explanation/analysis. Tell us step by step on how you will approach this task?  

Q3 - Outline an example of where accuracy, thoroughness and timeliness of your record keeping has been important and explain how you went about achieving this.

The Baobab Centre is a non-residential therapeutic community that supports young asylum seekers and refugees who have experienced human rights abuses and have sought asylum in the UK as unaccompanied minors. Our two focus areas are rehabilitation and justice.

The role of the Baobab Casework Advocate is to provide care and support for our community of unaccompanied asylum seeking and refugee children and young people. An ‘advocate’ is someone who supports another to express their views and wishes, to stand up for their rights, to enable one to make choices and access opportunities, while understanding the individual’s vulnerability and need.  As Casework Advocate you will work within our multidisciplinary team to provide the intensive support required, identify indicators of risk and safeguard young people from significant harm.

Please read the below alongside the full Job Description and Person Specification attached.

Mental Health

As Casework Advocate you will understand the impact of specific human rights abuses on the development of children and young people in exile and their individual experiences of loss, trauma and grief on their mental health and well-being.  All the young people Baobab supports suffer significant mental health and developmental difficulties and many function in an unstable and more immature way than their chronological age. Due to their experiences, it takes time to gain trust from the young people in our community.

Baobab’s Model

It is our experience that it takes a significant amount of time to understand Baobab’s model of working, which aims for rehabilitation and justice through attending to both the internal and external world of each young person (see more detail in accompanying ‘Baobab Model’ document). It is critical that as a Casework Advocate you strive to have an insight to the experiences of both the internal and external factors impacting on the lives of unaccompanied young people attending our centre. It is also critical you understand the the ways in which UK society and policy impacts on young asylum seekers (including invisibility, marginalisation, discrimination and the fact of waiting in uncertainty for a long time)

Multi-disciplinary Working A key aspect of the role is communicating with members of the team at Baobab and building relationships with other workers in the networks around each young person including social workers, teachers, foster carers, lawyers, clinicians in hospitals and community settings. Baobab aims to be a reflective, thinking organisation and we place a high value on shared thinking time, sharing responsibilities and working together with others who have a key role in relation to each young person both within and outside of Baobab.

Accessing rights and entitlements

The Casework Advocate supports community members to better understand the context in which they are living and how to access appropriate care, rights and entitlements. This involves working closely with each young person’s Key Work Clinician, and together strengthening relationships with external networks and developing holistic support plans to meet identified needs. As a Casework Advocate you must be prepared to challenge certain decisions and practices by external agencies where required for the welfare of the young person. The role involves supporting young people to initiate legal challenges when necessary and advocating on young person’s behalf where they are unable to.

Working towards independence

A key component of the role is to empower individuals to communicate their views, needs and experiences and participate in decision making processes. You will encourage young people to develop their level of knowledge and skills to enable their independence and progression towards their aspirations. Many of the young people Baobab supports find the task of taking responsibility for their own lives and making choices hugely challenging.

About us 

We are National Energy Action (NEA) – and our vision is to end fuel poverty; our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe, however, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK.  Never has this been more important than today. 

NEA’s teams are friendly, knowledgeable and are dedicated to what we do.  We are proud of our expertise and proud of the service we deliver to our clients.

We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives each and every day. 

The role 

Are you looking for an exciting opportunity to work in a small but highly effective charity Fundraising and Partnerships team, generating income to deliver initiatives that will make a real impact on the lives of vulnerable energy consumers?

We have experienced an exponential growth in income from public fundraising leading to an increased awareness of fuel poverty. To build on this success and maintain increased unrestricted income from a wider fundraising mix, we are recruiting a Fundraising Officer to join our knowledgeable and caring team. 

The new Fundraising officer will join a small, friendly, but hardworking team who raise funds from a variety of sources including trust and foundations, corporate partnerships, major donors, events and community fundraisers and individual giving.

What you will need to succeed 

You will have a strong knowledge of fundraising and income generation, and you will play a major part in significantly increasing income growth. Reporting into the Fundraising Manager, you will be a motivated and talented Fundraising Officer who will help us grow our unrestricted income and expand our pool of donors.

You will be required to lead your own portfolio of work, researching and identifying potential new funders, submitting applications and pitching for partnerships and support, as well as building strong relationships with donors.

You should have demonstrable experience of working in a Fundraising role, with the ability to cover the whole spectrum of fundraising duties, thinking strategically and working operationally. 

Your base location is negotiable, but you will be expected to travel across England, Wales and Northern Ireland with overnight stays as required.

Hybrid and home working is subject to necessary H&S and GDPR checks. Post holders must be resident within the UK and be able to provide their Right to Work in the UK. Due to the nature of this role, successful candidates will be subject to a Basic DBS check.  

We are offering:  

• £29,778 to £34,546 per annum (Scale 6 - SO1, Points 18 – 25) plus London weighting of £3,300 if applicable. New appointments will usually begin at the starting point of the scale.  

• 11½% non-contributory pension. 

• 25 days annual leave plus 3 additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum for full time staff, pro-rata for part time staff. 

• Flexible working arrangements including the opportunity for Homebased or Hybrid working (dependant on base location). 

• Enhanced family friendly payments. 

• Employee Assistance Programme. 

• Employee benefits platform. 

The job description provides a list of the duties of the post and the person specification provides the list of essential and desirable criteria.  

The closing date for applications is 12 noon on Monday 09 September 2024.  Interviews will be held on 16/17 September 2024.  Full details of this post and an application form are available on our website. 

How to apply: 

Apply online by clicking 'Apply via Website'. 

Please be aware that National Energy Action is not a sponsoring organisation. Therefore, the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently. 

Previous applicants for the role of Fundraising Officer (R72) need not apply. 

Please note CVs will not be accepted as part of the application process.  No recruitment agency or advertising enquiries, please. 

NEA aims to be an equal opportunities employer. We welcome applications from all people with the necessary skills and experience for the post. Charity Registration No. 290511.  Company Registration No:  01853927 

Role Volunteer Coordinator

About us

Angus Carers Centre is a rights-based charity working with and for unpaid carers from all walks of life living across Angus. We exist to improve the quality of life for all carers by building genuine and equal relationships, connecting carers with each other to create a sense of belonging and community, providing practical and emotional supports, and influencing change at local and national level.

Established in 1996, we have grown significantly over the last 25 years, and we are now supporting nearly 2,000 unpaid adult and young carers across Angus. Our talented and passionate team of 25 staff and over 20 volunteers ensure the needs of our carers are meet. Together with our volunteers we strive to provide a first-class service to carers and their families, to make a lasting difference to their lives.

Our vision is that all unpaid carers in Angus will receive appropriate information and support to enable them to feel valued and confident in their caring situation and to develop their own potential.

Why should you consider applying?

The social, political and policy horizon is changing, and we need to ensure that we provide the right support at the right time. We are entering a new and exciting chapter, and there has never been a better time to join our organisation.

You will form part of the Leadership Team. You will be making an impact by building authentic and empowering relationships with our dedicated and change-driven teams supporting unpaid carers, their families and partner organisations. You will lead on the development of our service demonstrating its impact and added value. But most importantly, you will put the voice of carers at the centre of what we do.

Reporting to the CEO, you will have a positive non-judgemental regard and help unpaid carers exercise their rights and support them to realise their potential.

Job overview

The postholder will:

• Lead, recruit, and support volunteers to ensure they are motivated, and feel valued and respected making a lasting difference in our communities.

• Develop volunteering strategy, ensuring it is inclusive, future-focused, and carers-centered.

• Promote and champion the role of volunteers by building and maintaining relationships with key partners, local organisations, and influencers.

• Provide safe, nurturing, and developmental support supervision to a team of volunteers.

• Design, deliver and evaluate volunteering activities ensuring they align with local need and organisational vision.

• Continuously evidence and communicate the impact of volunteering, internally and externally to further demonstrate its value: individual, organisational, and societal.

• Establish strong relationships with other volunteer organisations to share learnings and good practice and build a network of support.

• Build a network of supportive organisations and communities of interest to strengthen the role and profile of unpaid carers.

• Collaborate with other teams, business support, finance, fundraising and others, to support all aspects of volunteering, including events management, training, and professional development.

• Continuously strive for excellence by ensuring learning is embedded in practice, policies, and systems

• Keep abreast of legislation, policy and good practice related to volunteering.

• Ensure organisational and local safeguarding and health & safety policies are adhered to and effectively implemented.

• Comply with Angus Carers Centre’s policies and procedures.

Job overview

The above does not represent an exhaustive list of responsibilities and tasks but indicates the main responsibilities required from employees in the role. The organisation reserves the right to require employees to perform other duties from time to time.

Key values

• Strong sense of integrity.

• Authentic and true to themselves and others,

• Compassionate and boundaries,

• Drive for social justice and equity.

•

Qualifications and knowledge:

• Degree in community education, social care, project management or relevant experience in developing, leading, and supporting volunteers.

• Knowledge of safeguarding, health and safety, and data protection.

• Understanding of the needs of diverse individuals and communities.

• Full Driving License and a suitable vehicle for work with business insurance.

Experience

• Experience in all aspects of effective Volunteer Management (recruitment, training, support)

• Experience of collaborating with external stakeholders including communities, voluntary and private organisations, and individuals,

• Experience of project management, achieving goals, managing a busy workload, and working to deadlines

• Experience of partnership working, preferably in the Third Sector

• Experience of service development, delivery, and evaluation

Working hours

16 hours per week subject to organisational needs. Some work may have to be undertaken outside office hours, including evenings and weekends.

Special conditions

The post entails work with vulnerable people and falls within the definition of “regulated work” under the provision of the Protection of Vulnerable groups (Scotland) Act 2007. The post holder will require to be registered as a member of the Protection of Vulnerable Groups Scheme, which will involve a Disclosure Scotland check.

Office base

The post is based at 8 Grant Road, Arbroath, DD11 1JN.

Equal opportunities

Angus Carers Centre is committed to being an Equal Opportunities Employer and we encourage candidates from diverse backgrounds to consider joining Angus Carers Centre.

Benefits

• Training and development opportunities

• Employee Assistance Programme

• 6% employer pension contribution

• Free car park

• 31 days of annual leave

• Flexible working, subject to organisation’s needs.

ID: 1283Fundraising Officer

Service: External Engagement

Salary: Grade 2 Point 16-19: £28,513 - £31,022 FTE including Inner London Weighting (28 hours per week = £21,577.41 - £23,476.11 per annum, pro rata)

Location: London Head Office, N1 - We typically work 2 days a week in the office. Our office space is wheelchair accessible.

Hours:  Part-time (28 – 37 hours per week) or full-time (37 hours per week). We offer flexible working arrangements - please see below for more details.

Contract type: Permanent Contract

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

As Fundraising Officer you will supporting the Individual Giving Manager in the development of all engagement with individual supporters including individual giving (acquisition and engagement), digital fundraising, in memoriam, legacy and major donors. This position will be pivotal in writing and disseminating donor communications and will help co-ordinating email marketing.

The role will be closely supported by the Individual Giving Manager, and training and coaching can be provided to enable you to take on the responsibilities of the role.

Main Responsibilities:

· Supporting Individual Giving Manager in the development of all engagement with individual supporters including individual giving (acquisition and engagement), digital fundraising, in memoriam, legacy and major donors.

· Maintaining accurate records on the CRM database, including data entry, finance reconciliation work

· Supporting in the writing and disseminating donor communications, including appeals, e-newsletters, and relevant website fundraising pages.

· Help co-ordinating email marketing, [HK1] and actively participating in planning email campaigns.

· Supporting the development and implementation of digital campaigns to acquire new donors, including social media activity, email activity and website conversion pages.

· Using the CRM to analyse and report on campaign performance.

· Providing the team with wider administrative support as required.

Main Requirements (for details check the job description and person specification):

· Strong digital skills; the ability to learn and feel comfortable with new systems including digital marketing tools and social media management tools. The post holder will work across many systems including  Salesforce, Pardot, Google Analytics and Meta Ad Manager.

· Accurate administration and strong organisational skills and an attention to detail, including IT (Microsoft Office, Google documents etc).

· Solid understanding of delivering excellent customer service (internally and externally).

· Excellent attention to detail, ensuring accuracy when reviewing, amending and analysing data

· Experience of working in a team and managing work in pressurised situations without sacrificing quality of work, attention to detail or courtesy. The ability to organise workload and meet competing priorities.

· Strong interpersonal skills; proactive, positive and creative attitude to problem solving.

· Ability to work very occasionally outside of office hours and with occasional country-wide travel.

Benefits:

- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays / of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Complete: the Application Form and send to inbox 25 (email address located on advert document)

· Closing Date: Sunday 8th September 2024, 11pm

· To learn more about Family Action: Recruitment Pack

· To learn more about our terms & conditions: Summary Terms & Conditions of Employment

· To help us fulfil our commitment to diversity and promoting equal opportunities: complete our anonymous Equality & Diversity Monitoring Information survey

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Anthony Grant (email address located on advert document).

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process

applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

Customer Service and Administration Officer

Hours: 28 to 35 hours per week

Starting salary: £25,767 (pro rata)

Location: Contractual base is our office in Chorley.

Contract: fixed term for a minimum of 12 months (potentially longer dependent on funding)

Do you want to join an organisation who are passionate about improving mental health and wellbeing for Lancashire communities? 

We’re looking for a bold and caring person to join Lancashire Mind in a new role: Customer Service and Administration Officer. You will support our range of services with administration support and provide vital customer service support to those contacting Lancashire Mind.

To succeed in the role, you will need excellent administration skills and be highly proficient in Microsoft Office and using databases. You will be warm and friendly with excellent customer service skills, often with people who may be in distress due to their mental health.

You will be flexible and adaptable with excellent time management and organisational skills. This is an exciting time as Lancashire Mind is growing and we want someone who believes in our vision of a Lancashire where everyone can have the best mental health and wellbeing possible. 

Lancashire Mind has a dedicated workplace wellbeing programme to ensure staff are supported with their own wellbeing which includes an Employee Assistance Programme, a half-day wellbeing day and wellbeing activities throughout the year.

We also offer a workplace pension scheme, paid emergency time off to care for dependents, regular supervision, and a commitment to supporting learning and development opportunities. We have also recently enhanced our annual leave offer with basic annual leave of 25 days, plus 3 days closure between xmas and new year, long service leave, the option to buy or sell annual leave and a half-day wellbeing day for all staff.

Above all, we are a friendly and supportive place to work; ‘Great staff team, positive and supportive culture’ (Lancashire Mind wellbeing survey, March 2024)

Please note: This post is subject to an enhanced DBS check.

Deadline for applications: 9am on 23 September

Interviews will be held on 1 October

Registered Charity Number 1081427

Registered Company Number 3888655

Lancashire Mind

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?

If the answer to all of these is yes, we want to hear from you.

Mental Health Homelessness Outreach Team Leader
Reference: 234
Salary: £29,000 - £30,500 per annum per annum incl. Outer London Weighting (OLW)
Hours: 37.5 hours per week
Contract: 1 year
Reports to: Services Manager – Dual Diagnosis Partnerships
Working base: Flexible to one of our seven Wellbeing Centres across Hertfordshire, dependent on location.

About the Service

This is a pilot service working as a multi-disciplinary team (MDT) with housing teams and Drug and Alcohol Services across District and Borough councils. These teams will be working with individuals who are presenting as homeless and have a number of Complex Needs. The Complex Needs Housing Team Leader plays a significant role in the co-ordination and running of the Complex Needs Housing Service.

The objectives of Hertfordshire Mind Complex Needs Housing Service are:

• To improve the mental wellbeing of people experiencing mental ill health.
• To increase early access to help for people experiencing mental ill health in, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To reduce the use of police, ASB, tenancy enforcement, housing needs and environmental health services by clients whose primary need is related to mental ill health.
• To reduce the use of crisis services by people experiencing mental ill health with positive outcomes for the individual.
• To provide an assertive outreach approach for clients who are in crisis and/ or those that may have complex or multiple needs.
• To work collaboratively within a multi-disciplinary team (MDT) consisting of Change Grow Live (CGL), District and Borough councils, housing teams and other professionals.

This role is key to the development and support of the team and the wider organisation. 

The post holder will need to:

• Support the Services Manager with effective running of the Complex Needs Housing Service.
• Provide advice, information, onward referral and holistic support to clients who are experiencing mental ill health or need support with their mental wellbeing. These will be clients who are presenting to District and Borough councils as homeless and need intervention and support with their mental health.
• Line manage staff and where necessary volunteers.
• Lead a team of Mental Health Outreach Workers. Ensuring the team are using databases and outcome tools as required to report for the project.

Key Responsibilities

• To receive and process referrals from the local district and borough Councils for those who have presented as homeless with a mental health need, as well as other appropriate referrals pathways across Hertfordshire and make direct contact within 72 hours of referral.
• To establish effective pathways across a variety of agencies to maximise and provide effective partnership working.
• To manage a caseload of up to 5 clients.
• Embed a holistic, trauma informed and person-centred service
• Proactively recognise the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies.
• Ensure a direct community service is in place which encourages, motivates and builds patients self-esteem and confidence. This will include goal setting and support with social and practical skills development.
• Ensure all person-centred risk assessments and support plans are completed as appropriate.
• To assist clients to access appropriate mental health services, drug and alcohol services, housing/tenancy services and other services according to assessed needs.
• To work with partners both internal and external to ensure that vulnerable person’s cases are monitored and risks evaluated in order to promote community safety.
• Support clients to build their emotional resilience and crisis planning tools, promoting self-management through building an understanding of their own triggers/coping strategies.
• To work with HMN staff in other services in order to make onward referrals to other projects.
• Liaise with appropriate HPFT staff to ensure that individuals are assessed for personal budgets to support with any longer-term needs.
• Support individuals to develop sustainable local social networks, both through our Herts Mind Network Wellbeing Centres and other community services and resources.

The successful candidate will play a significant role in the co-ordination and running of the Complex Needs Housing Service.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle is essential for this role.

Closing date for receipt of applications is Monday 30th September at 5pm.
Interviews will be held on a rolling basis.
Please note: we reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

We are delighted to have been accredited as a Living Wage Employer.

No agencies please.

Are you passionate about helping churches engage with God’s mission throughout the world? Can you help BMS World Mission continue to make Jesus known, and improve the quality of life for thousands of people? If you want to play your part in connecting and enthusing churches with Jesus’ global mission, then we want to hear from you!

BMS World Mission is a Christian mission organisation founded in 1792, today we are working in around 30 countries over four continents. We are passionate about making Jesus known across the world and transforming the lives of those we serve.

We’re looking for BMS Regional Speakers (five positions) to nurture and strengthen relationships with churches and gain new regular supporters so we can see more communities transformed in Jesus’ name. You should be an enthusiastic advocate for mission, an excellent public speaker and confident in making a financial ask for BMS. You need to be outcome-driven and work towards agreed targets in the number of successful speaking engagements and new regular givers. You will have excellent communication and interpersonal skills, have a strong commitment to outstanding supporter care, have excellent organisational skills, and be proactive and computer literate. You will have a global vision, a heart for mission and be passionate about the role of the UK church in a growing world church. This is a rewarding and very active role. 

You will conduct 15 speaking engagements to allocated churches in your region. 12 out of the 15 engagements need to take place during the main service, most likely on a Sunday morning. Other engagements can happen on a Saturday or mid-week event. If required and individually agreed, instead of two of the 15 speaking engagements at a church, the role holder might represent BMS at a ministers’ conference or a Christian event. Preparation, training, travel and speaking time are compensated and mileage is reimbursed. 

The time required for this role adds up to about 12 hours per month / 140 hours per year. This is made up of 15 speaking engagements, including the time for travel, arriving early and staying for tea and biscuits (5h per speaking engagement), preparation time (0.5h per engagement), keeping up to date with BMS’ development with our regular publications (about 15h per year), organising speaking engagements, including all communications with the church from the offer of a visit to follow up communications after a visit, recording all communications and raising any changes to role holders (2h per engagement), attending training (online and in person), team and coaching meetings (about 15h per year). 

Please note that BMS deems this role to be inside IR35 and, due to the nature of the role, will contract successful candidates via an Umbrella Agency for pay and tax purposes. You would log your hours on an hours sheet which you would submit quarterly.

The successful applicant will be a committed Christian. The nature of this role means that this is a specific occupational requirement. 

Location: Remote

As there isn't a requirement to come to the office: "The role holder must be based in the United Kingdom, with regular UK travel" You will need a driving license and a car for this role. 

Employment type: Part Time

Interview date: Rolling Interview

If you would like to discuss this role further, please contact, Tabea Dilling, Head of Fundraising, at BMS World Mission or visit our website for more information. 

This is a unique opportunity for the right individual to raise awareness of the charity, building it’s profile and engaging communities in West Wales. It will involve helping to organise fundraising events, working with volunteers and encouraging community fundraising opportunities.

Main duties:

1.1 : To help raise awareness of 2wish and the work we do in West Wales
1.2 : To work alongside the support team in Wales, and to build on the reputation of 2wish
1.3 : Research, approach and engage community groups and local supporters using mechanisms for
engaging their support to develop additional sources of income
1.4 : To liaise with the public in West Wales who are fundraising for 2wish
1.5 : To support the delivery of community and corporate events, and monitor the income raised
1.6 : To attend community and networking events where necessary
1.7: To actively participate in and collaborate on financial planning for West Wales, as a business unit, during regular fundraising meetings
1.8 : To submit an annual business plan and budgets for the West Wales fundraising team
1.9: To submit monthly and annual reports to the Fundraising Manager as required and work to monthly targets