Community Management Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Benefits
We offer a number of benefits to team members including:
- 25 days annual leave per year
- A bonus day of leave for your birthday
- 3% matched pension contribution
- Access to Rising Sun’s counselling service
- Employee Assistance Programme
- Health care cash plan for you and your children for a number of health treatments (e.g. dental, optical, physiotherapy etc.) and also discounts in shops and attractions
- Up to four weeks sick pay in any 12 month period (eligible after probation period)
OVERVIEW OF THE ROLE
The Hospital IDVA (HIDVA) will be part of our dynamic, responsive and highly regarded HIDVA team, providing excellent trauma informed support, crisis intervention, advocacy and advice to survivors in hospitals and health settings, both patients and staff Impacted by domestic abuse.
The HIDVA will also provide advice and training to hospital staff and ensure robust referral pathways are established within the different departments.
We offer an out of hours phone service (Friday evenings and weekend days) together with on-site cover within the hospitals during important events where domestic abuse has been shown to increase, such as Christmas, Bank Holidays, Valentine’s Day and Football Tournaments. The post holder will be expected to participate in the out of hours rota, TOIL and flexible working to recompense for this, as well as overtime for bank holidays/ special events if required on site.
The HIDVA will be based in the William Harvey Hospital Ashford, and will be expected to visit other hospitals across the trust from time to time to attend meetings, deliver training and cover other team members. There is also flexibility to work from the Rising Sun main office in Canterbury to attend team meetings, supervision and training.
We are looking for someone with an excellent understanding of domestic abuse and its effects on women and children, who is experienced in supporting survivors with varying needs such as, drugs/alcohol, mental health, homelessness and patients with no recourse to public funds. Experience with Elderly People, Dementia Sufferers and their Carers or knowledge of midwifery would be desirable, although not essential.
MAIN DUTIES AND RESPONSIBILITIES
Support to Survivors
- Be present in the hospitals daily to respond to referrals or requests for domestic abuse advice and to meet with survivors.
- Ensure that survivors are aware of their rights and options and explain the effectiveness of criminal and civil sanctions available to them.
- Produce safety plans with the client, enabling them to assess and manage their own safety.
- Carry out needs assessments, including DASH (Domestic Abuse, Stalking and Honour Based Violence) risk assessment, to effectively deliver holistic, survivor centred support.
- Work in partnership with hospital staff, safeguarding departments and other services e.g. the police, housing, social services, mental health (amongst others) to advocate for survivors and complete referrals to ongoing support services where appropriate.
- Attend Multi Agency Risk Assessment Conference (MARAC) meetings and refer service users to MARAC when appropriate.
- Assist clients in gaining access to solicitors, benefits agencies, housing departments, education, medical treatment, counselling, support networks, community groups, employment support etc.
- Recognise, respect and address the needs of survivors who face particular barriers when seeking access to services, including those from minority groups or with protected characteristics
- Safeguard the welfare of children, young people and adults at risk; working within safeguarding policies, Child Protection Procedures and local procedures for safeguarding adults at risk.
- Maintain accurate client records, outcome and monitoring data. Prepare information or reports for the monitoring and evaluation of the service.
- Complete daily ward rounds to raise awareness and identify any potential DA support needs for staff or patients.
- Participate in an out of hours rota, providing an on-call phone support service to hospital staff on Friday evenings and weekend days as timetabled.
Partnership Working and Training
- Promote the HIDVA service in the hospitals and build positive relationships with hospital staff, in particular safeguarding teams and clinicians.
- Attend safeguarding, mental health and frequent attenders meetings to screen patients for potential domestic abuse and provide advice to staff. Together with any other helpful meetings that may arise.
- Deliver training to staff in various health settings across Kent to raise awareness of domestic abuse, safe enquiry and appropriate responding.
General
- Maintain commitment to and work in line with the Rising Sun Framework.
- Uphold the rights of women, children and young people who have experienced domestic abuse, and proactively assess the gender specific, trauma informed needs and the safety of children and women to ensure that any risks/needs identified are addressed, having full regard to Rising Sun Safeguarding Children policy and Safeguarding Adults policy
- Ensure confidentiality on all appropriate matters, and adhere to the requirements of the Data Protection Act.
- Comply with Rising Sun’s policies and procedures.
- Demonstrate a commitment to continued professional development, being responsible for personal learning and keeping up to date on research, relevant legislation, policy and practice, and other literature relevant to the role.
- Work across teams and undertake such other duties, appropriate to the grade and nature of the work, as may reasonably be expected.
This job description sets out the duties of the post at the time it was drawn up and will be reviewed from time to time. Duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.
Equal Opportunities Statement
Rising Sun is an equal opportunities employer. We recognise intersecting identities, and value what having a diverse team brings, both in terms of effectively responding to client needs, and engaging with each other at work. We encourage applicants from all sections of the community; especially from minority groups/groups with a protected characteristic such as B.A.M.E., who are currently underrepresented at Rising Sun. We are disability-friendly, and flexible working is available in the majority of roles. We strive to offer accommodations to all applicants who need them.
Safeguarding Statement
Rising Sun is committed to safeguarding those we provide a service to. The successful candidate will be required to undergo a DBS (Disclosure and Barring Service) check, a ‘right to work check’ in accordance with UK government Home Office guidelines, and to provide two references.
Our vision is a world in which all women and children live free from actual or threatened domestic abuse and all forms of violence.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Civitas Recruitment are delighted to be working with a fantastic UK based charitable organisation working with businesses, governments and communities to clean and protect oceans. An exciting opportunity exists for a Head of Communications & Campaigns to join the team. The postholder will develop and deliver an impactful communications and campaigns strategy that inspires the organisations target audiences to take action and also leads to greater engagement and conservation successes. This is a full-time, permanent role, home based within the UK, flexible working options.
Who are we looking for?
Ideal candidates will have significant experience in leading communications teams. You will have demonstrative experience in delivering creative communications activities across multiple channels, including a wide range of PR tactics. A track record of leading campaign actions for a range of audiences as well as experience in planning and prioritising communication moments across an organisation is essential for this role. You will have significant experience in PR and media management that also includes crisis communications and influencing change. Strong project management experience and good experience in managing budgets is also required for this role. Finally, an understanding of marine conservation would be a bonus however it is not essential for the role.
If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged as we will be reviewing on a rolling basis and roles may closer earlier than initially indicated.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You have great administrative and data entry skills, a flexible approach and lots enthusiasm. All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as an Administration and Data Worker.
Aquarius is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.
Right now, we’re looking for someone like you to join our team in Wolverhampton. You will provide the vital administrative, data entry and reporting and reception support the service needs to run smoothly. This is a substance misuse service that works with adults aged 18+ and is run in partnership with Nacro and Birmingham and Solihull Mental Health Foundation Trust. Your Challenge? To join the Treatment Team and work with a case load of clients using psychosocial interventions to reduce substance misuse. When it comes to developing opportunities, initiatives and activities that support the development of a recovery community in the area the service operates, again, we’ll count on you to deliver..
As well as GCSE English and Maths at Grade C or above (or equivalent), you have significant experience of data entry, manipulation and reporting. We’ll also be looking for a background in an admin role where you dealt with people from a wide range of backgrounds, both over the phone and face-to-face. Familiar with all aspects of electronic communication such as email, diaries and the intranet, you have a good knowledge of Microsoft Office applications and Windows files and folders too. What’s more, you have lots of initiative, are great at multi-tasking, work well within a team and under direction from others and have an absence of an alcohol or substance misuse problem for at least two years.
This is a permanent full-time role fixed term post requiring the post-holder to work 37 hours per week.
We are committed to increasing our diversity and welcome applications from those with Lived Experience.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
To apply, please send a CV and covering letter explaining why you feel you are right for the role.
Aquarius was a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. On 1st June 2024 Richmond Fellowship merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades.
At the same time, Aquarius became a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind will be renamed to reflect the new organisation, of which Aquarius will remain a subsidiary.
This role is based in the London office, you will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days.
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we're open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.
Learn about our vision, mission and values
About the role
The role leads the effective running and supporting of the Director and Senior Leadership Team for Christian Aid's International Department.
This role supports the leadership of the vital international programmes department. This entails working with a wide range of groups and a wide matrix of internal and external relationships, acting independently to ensure outstanding management of these relationships with or without the direct involvement of the Senior Management Team.
About you
Are you an exceptionally organized, detail-oriented individual with a passion for supporting high-level executives? Do you thrive in fast-paced environments, managing multiple tasks with precision and grace? If so, we have the perfect opportunity for you!
Join our dynamic team as an Executive Assistant to our International Director. In this pivotal role, you'll be the right hand to the Director, providing seamless administrative support and contributing to the success of our impactful programs.
We are looking for someone that keeps calm under pressure and is able to manage assignments with sound judgement and with multitasking capabilities. Flexibility to work unsocial hours, including evenings as needed is required. This is a fast-paced environment but working within the team and as part of it is very rewarding
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths and none (with the exception of Director positions where there is a genuine occupational requirement to be a practicing Christian - Exempted under the Equality Act 2010).
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.
Join our team as a Digital Engagement Officer and play a vital role in expanding our digital presence. As part of the Digital Engagement Team at the Motor Neurone Disease (MND) Association, you will drive engagement and growth across various digital channels including email communications, online communities, digital advertising, social media, and content creation.
In this role, you will:
- Collaborate with teams across the Association to plan and execute effective email marketing campaigns using our dedicated platform.
- Moderate our digital channels, respond to queries with key messaging, and escalate any risk or safeguarding issues as necessary.
- Assist the Social Media Officer in planning, creating, scheduling, and moderating social media content, including providing out-of-hours support.
- Oversee the day-to-day running and moderation of our online forum, ensuring it remains a safe and supportive space for all members in conjunction with our helpline, MND Connect.
- Provide training, advice, and support to staff and volunteers on using digital channels, ensuring compliance with relevant policies and guidance.
- Support the Digital Engagement Team with the creation of digital assets to enhance our online presence.
- Use a variety of digital tools to monitor, listen, and report on digital activities, ensuring clear evaluation and analysis.
- Support our ongoing digital inclusion programme, ensuring all digital channels and content comply with accessibility standards and policies.
- Work closely with digital agencies and third-party platforms to support our team's objectives.
We are looking for someone who is proactive, collaborative, and passionate about digital engagement. Your efforts will ensure that our online communities thrive and that our digital communications are effective and inclusive.
If you are ready to make a significant impact and work in a supportive environment, apply today and help us grow our digital presence while upholding our Association's core values of dignity and respect.
Contract Type: 6-month Fixed Term Contract
Opportunity for a permanent role may be available following the 6-months. Details are yet to be confirmed.
Hybrid Working Expectations: Flexibility to attend the office 1 day per week
(Flexibility to attend the office more regularly on occasion may be required to meet business needs.)
What are we looking for?
Experience in moderating and engaging with online communities on social media and forums. You should be skilled in creating compelling content and assets for digital platforms, using tools like Adobe Creative Cloud apps.
Experience with email communication platforms is essential, including planning, creating engaging emails, and managing data. A strong understanding of digital copywriting principles and excellent proofreading skills are crucial. Knowledge of digital accessibility tools and principles is also important.
You must have keen attention to detail, adaptability, and be open to feedback. Excellent time management, prioritisation, and organisational skills are required. Strong interpersonal skills and the ability to work independently, as part of a team, and with staff at all levels are essential.
For full role responsibilities please view the job description located within the Candidate Pack.
Our Benefits
- 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
- Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
- Access to a 24/7 phone and video GP Service
- Life assurance
- Confidential counselling helplines
- Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
- BenefitHub which offers lifestyle discounts and offers on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.
We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.
Important Information
Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.
We request that recruitment agencies do not contact us in relation to this role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Internally your job title will be Recovery Worker.
You've got a good understanding of mental health issues and really enjoy supporting others to achieve independence and lead their own recovery. All you need is the perfect environment to put your skills to great use. Welcome to Bakery Court as a Recovery Worker.
Right now, our Supported Housing service in Ulverston is looking for someone like you to work with us, supporting individuals through their recovery journey, providing innovative recovery and crisis service interventions. Day-to-day, you will work with individuals to support the development and delivery of ‘client led’ recovery and safety planning, helping others to regain sustainable control over their challenges and maximise independence. And, when it comes to liaising with statutory and voluntary agencies to give people access to a full range of services, again, we’ll rely on your expertise.
We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.
No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.
This is a permanent, part-time post requiring the post-holder to work 15 hours per week.
We are committed to increasing our diversity and welcome applications from those with Lived Experience.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
To apply, please send a CV and covering letter explaining why you feel you are right for the role.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.
We're looking for a kind, compassionate and resilient Support Worker to join our Homelessness service in Brent.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
To enable vulnerable people with complex support needs to manage their licences and move towards greater independence within the community by providing a flexible and individually tailored support package across our Pound Lane and Scattered services.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
* Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
* Oversee the daily running of the service ensuring all health and safety responsibilities are met
* Raise safeguarding alerts and complete incident reports within specified timeframe
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Create support/action plans for providing appropriate support based on the assessment and reflecting the services and resources available
* Support customers to undertake domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of living standards
* Support customers to move on from the service through their identified move on pathway liaising with our Resettlement Officer and Brent Housing team.
* Develop and maintain links with all key agencies and service providers in the local community
* Empower customers to ensure they receive the service and benefits they are entitled to
* Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards in line with GDPR protocol
* Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
* Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
* Engage in learning and development activity to increase knowledge and skills
* Ability to defuse challenging behaviour with awareness of personal safety.
* Adhere to Look Ahead's Policies and Procedures
* Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours
What you'll bring:
Desirable:
Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Location (UK): Office Hybrid* - Chesterfield (covering Midlands and North England)
Benefits: Read more about the excellent benefits we offer on our profile page
Travel: Although you will be based in the Chesterfield office, travel will be required within Chesterfield and the North of England approximately 3-4 times per month.
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
Do you have good practical experience of working alongside volunteers? Could you use your knowledge of volunteering best practice to help provide our volunteers with the best possible experience. If yes, you might want to consider joining our new Volunteer Experience Team based in 5 locations across the UK. We have exciting opportunities within our new Volunteer Experience Team to recruit new Volunteer Experience Coordinators as part of our 3-year sustainability plan in which we aim to expand and empower our network of volunteers delivering services to people with arthritis.
Our new Volunteer Experience Team is based within our People and Culture Directorate which delivers all our people related services across the Charity. We work together to ensure that Versus Arthritis is a great place to work and volunteer and that everyone feels, engaged, motivated, supported, valued and included and able to do their best for people with arthritis.
About the role
Our Volunteer Experience Coordinators provide best practice guidance at a local level to Versus Arthritis volunteers. Over the next three years you’ll be supporting the growth and diversification of our volunteer force and introducing new sustainable products (including digital) and processes to support them.
In this role, you will focus on empowering our volunteers by ensuring they receive a high-quality experience through forging relationships with them and ensuring they have what they need to carry out their volunteer roles. For example, you’ll be triaging queries, inducting and supporting new volunteers, delivering workshops particularly around digital awareness and competency, and encouraging networking between volunteers.
About you
If your knowledge, skills and experience include the following then we’d love to hear from you:
- Great spoken, written and presentation skills.
- Ability to adapt communication style to audience.
- Ability to assimilate information and help drive forward change.
- Ability to build positive relationships quickly and to facilitate interactions between individuals and groups of people.
- Good IT knowledge and ability to share information with others.
- Ability to manage competing priorities and changing requirements.
- Strong collaborative team player as well as able to work effectively on own initiative.
*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.
Application deadline and shortlisting
- We advise candidates to apply early as we reserve the right to close applications ahead of this date.
- Only shortlisted candidates will be contacted.
We do not wish to receive contact from agencies or media sales.
Interview
Interviews expected: in the week commencing Monday 12 August using Microsoft Teams
As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.
The client requests no contact from agencies or media sales.
About MSI
MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.
Today, our organisation has over 9,000 team members working in 37 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centred care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too.
We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.
About the Role
As Head of Regional Operations, Africa Group 2 – francophone countries, you will provide critical support, evidence-based operational guidance and capacity building to drive the growth of high-quality family planning and safe abortion programmes across the MSI Africa Group 2 which includes 7 countries. Under the direction of Director Africa, Deputy and in collaboration with MSI technical teams, you will have significant responsibility for the operational unit’s implementation of MSI’s 2030 strategy.
Drawing on your field and headquarters operational experience, you will have significant responsibility for transformation and sustainability of the region as a successful operating model to ensure delivery of the MSI 2030 Strategy and regional OGSMs. You will contribute to the development, refinement and implementation of best practices to ensure that they are fit for purpose and are embedded within your country programmes. You will identify, document and share examples of learning, good practice and innovation across the operation unit and MSI Africa which will strengthen programme scale and impact, quality and sustainability.
You will lead and supervise Regional Programme Advisors and other team members, as assigned. Coordinating with MSI’s technical experts, you will ensure country programmes have the capacity and ability to meet MSI standards and guidelines and deliver sustainably on their annual business plans which consider projects deliverables. You will support embedding of technical expertise and tools, supporting countries in improvement of their approach to service delivery under Pillars 1 in line with donor requirements, Pillars 2 and 3 (to varying degrees depending on capacity) in line with MSI sustainability plan.
You will support countries in fast and effective problem solving – often working in a fast-paced environment and connecting country staff with relevant teams at GSO to find solutions. You will support projects inception and design, programme implementation, embedding of monitoring, evaluation and learning plan, working with country-programme teams, donor and technical teams to ensure donorfunded projects are implemented in line with workplans and country programme priorities. You will contribute to the development of high-quality donor proposals.
About You
We recruit talented, dynamic people with diverse backgrounds and experiences, all united by a belief in our mission and a focus on delivering measurable results. We’re proud to be an equal opportunities employer and are committed to creating a fully inclusive workplace, where everyone feels able to participate and contribute meaningfully. You must be open-minded, curious, resilient, and solutions-oriented, and committed to promoting equality, and safeguarding the welfare of team members and clients alike.
To perform this role, it is essential that you have the following skills:
- Proven management experience from a complex international organisation
- Proven experience of driving impact, quality and sustainability in international programmes and improving operational standards
- Demonstrable ability to thrive in a matrix management environment. Highly developed interpersonal and communication skills including influencing, negotiation and coaching
- Demonstrable ability to collaborate with team members who have a wide range of experiences and backgrounds.
- Excellent project management skills related to organisational development projects and international, cross- functional teams with a proven history of delivering results
- Proven capacity into donor compliance whilst delivering projects
- Experienced in facilitation and team building skills
- Experience of solving complex issues through analysis, definition of a clear way forward and ensuring buy-in from the necessary stakeholders
- Strong analytical and technical skills
- Highly developed relationship development and communication (oral and written) skills
- Highly developed problem solving, diplomatic, networking and negotiation skills
- Demonstration of ‘making things happen’, operating at pace and delivering effectively through others, as well as adapting quickly to shifting priorities
To perform this role, it is essential that you have the following experience:
- Proven experience of driving impact, quality and sustainability in international programmes and improving operational standards
- Experience implementing complex international development programs and projects inessential (or highly desirable)
- Ability to produce, deliver and present meaningful financial analysis and recommend appropriate actions to enhance organizational performance.
- Ability to initiate, develop and maintain relationships with their staff, peers and external stakeholders at a senior level
Formal education/qualification
- Educated to degree level MSc, MBA, MA, MPH or equivalent degree (desirable, but not essential)
- Knowledge of French language (essential) in addition to English
Personal Attributes:
We seek exceptional individuals who are aligned to MSI’s mission and entrepreneurial mindset. You must be a strong communicator, self-motivated and solutions-seeking, committed to driving social change in an environment that measures sustainable results and impact at an individual and global level. You must be able to work effectively with and across diverse teams and be comfortable with ambiguity.
For this role, we’re looking for an individual who is:
- Energy, drive and unwavering commitment for MSI’s mission, with the ability to push boundaries, and make tough decisions and challenge others in line with our mission.
- Passionate about our clients and strives to consistently meet and exceed expectations, putting the clients at the centre of everything, and ensuring we deliver high quality, high impact services that meet their individual needs.
- Highly motivated with the ability to motivate and develop the skills of the team and inspire individuals and teams through situational leadership and by providing clear direction.
- Works as part of a team, providing support and flexibility to colleagues, demonstrating fairness, understanding and respect for all people and cultures.
- Ability to influence key stakeholders at all levels both internally and externally within the organisation. Acts as a true MSI ambassador.
- A commercial mind-set, understanding the levers for profitability for success within the marketplace. Focuses on results, ensuring long term sustainability and increased impact.
- Ability to work independently and be self-motivated in defining goals and objectives
- Ability to work well with others in a team environment and across disciplines and cultures
- Passion for service excellence and improving quality
- Highly motivated, collaborative work style, creative thinker, highest levels of integrity, and a strong ethical sense
- Strong supporter of the cause of family planning and the right to safe abortion
- Ability to travel (up to 20% of the time) and at times to fragile and conflict settings, at short notice
Please see the job framework on our website.
Location: London Support Office (hybrid working – 2 days per week in the office) or where any MSI country programme operates.
Full-time: 35 hours a week, Monday to Friday for UK based team members (for other countries the working hours will be in line with the local labour law).
Contract type: 3 year fixed term contract.
Salary: £46,000 - £59,600 per annum for UK based candidates. Discretionary bonus + benefits. For all other locations, the salary will be banded within the national context.
Salary band: BG 10
Closing date: 9th August 2024 (midnight GMT+1). Interviews may take place before this date for exceptional candidates.
For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply.
EMMS International is Scotland's longest-serving international healthcare charity having been set up in Edinburgh in 1841. Its mission is to help improve health and healthcare, to heal the sick in some of the poorest communities in the world. This includes developing healthcare human resources via education, improving climate-friendly infrastructure in hospitals, tackling the emerging vast numbers of Non-Communicable Disease cases through improving palliative care, and responding to health emergencies in places where our partners work. All EMMS work tackles inequalities and discrimination based on matters such as age, disability, sex, religion or belief, and so empowers the vulnerable. EMMS also has one project in Scotland within its palliative care programme.
There is a small but very expert staff team of 7. Each person joining EMMS supports the overall strategic goals and growth of the organisation. Each person’s views and opinions matter in a charity which prides itself on a fantastic collegiate and collaborative culture.
EMMS is currently rolling out a new fundraising strategy which is focussed on diversifying its income channels. In a drive to grow its major gift income, it is looking for an outstanding Head of Philanthropy and Partnerships to raise awareness across multiple audiences and, specifically, develop the strategy around High Net Worth individuals (HNWI) and Ultra HNWI as well as corporate partnerships. EMMS already enjoys some success in this area but is looking for a very driven and experienced person to attract new donors and supporters. This is a solo role within the fundraising team, so you will need to have the drive, determination and tenacity to deliver excellent results as well as the knowledge, skills and experience. You will have the support of the very experienced Director of Fundraising and Communications.
We are interested in hearing from candidates who have a major gift fundraising or client-facing sales/account management background. You will need to evidence excellent prospect research, stewardship and cultivation skills. A passion for and commitment to the work of EMMS is essential. While EMMS was founded on Christian principles, it is a non-denominational charity and only asks that its staff are respectful of Christian values as this may be a motivational element for some supporters.
HOW TO APPLY
Please email to request an information pack, full job description and person specification.
Closing Date: Midnight, Sunday 25th August
Interview Date: Friday 6th and Monday 9th September
This search is being conducted for EMMS international by BTA (Bruce Tait Associates). Our leadership team have all worked in the voluntary sector and we use this experience to match organisations and individuals to create great appointments.
Role: Administrative Coordinator to CEO and Leadership Team
Duration: 6 months fixed term contract
Salary: £35,000 - £40,000
Hours: 35 per week
Location: London (Hybrid)
We are working with a wonderful charitable trust to recruit an experienced Administrator to support the CEO and leadership team.
About the role:
You will be responsible for providing administrative support to the Foundation’s CEO and its Leadership Team (comprising 9 Directors). You will liaise with the Foundation’s Trustees and other Board and Committee members, organizing papers, logistics, and taking minutes of meetings.
Key Responsibilities:
1. Personal Assistance to the CEO (approx. 40%)
• Manage CEO’s diary
• Monitor inbox and correspondence, flagging items for attention and follow-up, drafting responses where appropriate
• Book CEO’s travel and accommodation, processing expenses
• Plan and schedule cyclical meetings, producing and monitoring the annual calendar
• Occasionally collate information and draft outline papers and presentations
• Coordinate and plan for the wider Leadership team, including authorizing annual leave requests on CEO’s behalf
2. Trustees and Committees: Servicing and Meeting Administration
• Schedule and coordinate all Trustee and Committee meetings, and other events
• Draft meeting agendas, collate, format, and publish meeting papers using Diligent Boardbooks
• Ensure meeting room layout, AV, and catering requirements are in place
• Arrange Chair’s briefings prior to meetings
• Take meeting minutes and record action points for follow-up
• Organize periodic Trustee dinners
• Book accommodation and process Trustees’ expenses
• Act as the first point of contact for Trustees on general queries, diary management, and signing of papers
• Collate and record annual declarations of conflicts of interest for audit purposes
• Maintain Trustee and Company Secretarial document folders in SharePoint
3. Assisting the Leadership Team
• Plan monthly Leadership Team meetings and occasional away-days
• Draft agendas, collate and circulate papers, take minutes, and circulate action points
• Monitor follow-up of actions arising
• Assist Leadership Team members with diary and scheduling matters
4. Other Support, Including Meeting and Event Management
• Schedule and coordinate monthly all-staff meetings and other events
• Manage all operational aspects, including scheduling, invitations, circulation of papers, room layouts, catering, speaker, and guest liaison
• Provide administrative support on the day of events (e.g., greeting visitors, recording sessions)
Skills/Experience required:
Essential (E) / Highly Desirable (HD) / Desirable (D)
Experience
• Administrative/PA support for senior Directors or CEO (E)
• Working in a central coordinating role, liaising with internal and external stakeholders (E)
• Managing a complex diary and workload, prioritizing tasks (E)
• Handling confidential information with absolute discretion (E)
• Drafting agendas and minute-taking of complex meetings (E)
• Working with non-executive Boards (D)
• Experience in a grant-making or non-profit organization (D)
Knowledge and Skills
• Excellent organizational skills (E)
• Numerate (E)
• Strong written and verbal communication skills (E)
• Well-developed IT skills (including Word, Excel, Outlook, CMS) (E)
• Ability to work with high detail and accuracy without supervision (E)
• Some knowledge of academia (D)
Personal Qualities
• Flexible and open approach (E)
• Ability to work to deadlines, managing peaks and troughs of work (E)
• Proactive approach to problem-solving (E)
• Initiative and ability to work independently (E)
• Methodical and well-organized (E)
• Collaborative, willingness to help out as needed (E)
• Tact, discretion, and ability to maintain confidentiality (E)
• Excellent people skills, ability to develop positive relationships with colleagues, Trustees, and others at all levels (E)
• Interest in social policy and the mission of the organization (E)
• Strong interpersonal skills and emotional intelligence (E)
• Good judgment with confidence to make decisions and take responsibility (E)
• Interest in learning new skills (D)
How to Apply
If you meet the above criteria and are passionate about contributing to social justice, we would love to hear from you.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
We have an exciting opportunity for an administrator to join the learning and development team, focusing on our Victim Awareness Course (VAC) service, working from home for 22.5 hours a week. Hours can be worked flexibly across the week, 4.5 hours each day, will include one Saturday a month with a day off in lieu.
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your Birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is home based with some travel requirements for meetings, training and visits into one of our offices for printing and postage. The post holder will be required to work one Saturday a month with the remaining hours scheduled flexibly (4.5 hours a day) and can be discussed at interview. Our Victim Awareness Course is a rehabilitative course designed to reduce reoffending thro?ugh increasing victim empathy and improving attitudes and thinking towards crime. Like the Speed Awareness Course, it is not designed to humiliate or hold offenders to account but it is intended to educate them to understand the impact that their actions & choices have had on victims, their loved-ones, themselves and the wider community.
As a VAC administrator you will be:
- the first point of contact for all those needing to complete one of our interventions and our partners.
- manage all of the referrals coming into the project using a case management system and work towards increasing our confirmed bookings.
- provide a high quality administration service whilst being compassionate and non-judgemental responding to queries efficiently.
- manage a demanding workload and will need to be able to prioritise effectively and work in a methodical way.
You will need:
Experience of carrying out a variety of administration tasks including writing letters, managing bookings and responding to internal and external queries in a professional way.
The ability to communicate with people at all levels; offenders, police, partner agencies, facilitators and volunteers both in verbal and written format.
Experience of using a case management system to record client information and manage course bookings.
To demonstrate effective and compassionate customer service across a diverse customer base.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.
We looking forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Artswork Professional Development team contributes significantly to Artswork’s income generation and successful reputation. We provide in person, online and asynchronous training for organisations and individuals working within the creative industries and beyond. Recent clients have included Southbank, Shakespeare’s Globe and Bristol Beacon. We are now seeking a Customer Relations & Finance Lead to join our learning team which works on one of the three key strands of the organisation.
You will need to be highly organised, detail orientated with a background in financial administration and have experience of working within a customer focussed environment.
As a dynamic team focussed on growth, we are looking for someone who will also bring ideas and contribute to the overall direction and strategy of Artswork Professional Development.
The client requests no contact from agencies or media sales.
CAP celebrates the value of diversity and our aim is for our workforce to be as inclusive as possible as well as representing the communities we serve. With this in mind, we welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from candidates from black and ethnic minority backgrounds. We are committed to continue building an environment that embraces diversity and includes all.
Context
As the Brand Strategy team, we’re the owners, creators and developers of CAP’s brand – that means being totally tuned in to what we look and sound like. We spend our days weaving together compelling visual and written content that engages, inspires and motivates our many audiences. We resource, advise and empower the charity to ensure we’re presenting a public face that consistently promotes CAP’s mission.
The Brand Strategy team is part of Communications & Digital Engagement, which sits in the Fundraising and Marketing section of the charity.
Purpose
The Senior Graphic Designer works on projects for all parts of the charity, coming up with new concepts and developing our existing brand assets. The role encompasses design for use in print and digital media.
Personality
A united team of creatives, we’ve got the skills to develop and deliver the brand
on annual campaigns and projects directed at CAP’s varied audiences, but with
an ability to remain focussed on the long-term roadmap for the development of
the charity’s brand.
Passion
We understand the power of a brand and the elements that combine to create it.
We love to bring stories to life in a way that dignifies and empowers those who share. We’re self-motivated, disciplined and uncompromising on quality, but
always know when it’s time to take a coffee break.
Role:
Accountabilities:
-
Work on a wide portfolio of design projects
-
Work with the Brand Strategy and Digital Engagement teams to develop design concepts and outcomes that can be adapted for use across a range of channels and audiences.
-
Effective and clear cross-departmental communication
-
Work with Design & Visual Identity Lead to deliver training and development in visual brand and design across Communications & Digital Engagement
-
Work with the Design & Visual Identity Lead to develop and update self service tools for the wider charity.
-
Shared responsibility for development of CAP’s brand
-
Shared responsibility for protection of CAP’s brand
-
Shared responsibility for branding enquiries email inbox
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Advise peers and managers across the organisation on visual brand and design as part of ongoing working relationships
Measurable outputs:
-
95% of assigned projects delivered to agreed schedule
-
Work meets required high standards
-
Branding enquiries responded to within five working days
-
Projects organised in an efficient and coherent manner, adhering to departmental processes, resulting in achieving agreed deadlines and targets
About the Role
We have a fantastic opportunity to join Sense's engagement team at this exciting time, as Head of National Events. You will be leading the National Events team to deliver against Sense’s ambitious strategy, inspiring and supporting the team. This Includes:
- Support of a £1Million plus London Marathon Event
- Support the Event Managers in delivering 2 new bespoke events
You will drive the creation of a national events strategy to ensure a balanced portfolio of challenge events and support innovation, and creative thinking to further drive income growth and lifetime value across the events portfolio at Sense, delivering impact for people with complex disabilities.
Key Responsibilities
Leadership
- Lead, motivate and inspire the Events team, a team of 4 at present
- To carry out the relevant people management for the team including recruitment, annual appraisals, motivating performance, management of sickness absence and, where necessary, applying HR policies and procedures
- As part of the Engagement Leadership Team, work with peers to provide inspirational leadership to the broader Engagement Directorate
- Collaborate with colleagues across the Engagement Directorate and wider organisation including Digital, Trading, and Volunteering, to deliver fully integrated supporter engagement activities
- There will be a requirement for travel and to work unsociable hours at events with occasional overnight stays in the UK
Strategy development and implementation
- Lead on the development of a National Events' three-year strategy and operational plan to drive growth and create a balanced portfolio of Event offerings
- Oversee the delivery of in-year National Events plans including all marketing and stewardship activities to ensure budgets and targets are achieved
- Manage the Events budgets, ensuring net income is achieved and appropriate mitigation plans are in place where necessary
- Review and interpret research and data to make evidence-based decisions that improve activities within the Events portfolio
- Produce regular reports on progress against the strategy with the delivery of key performance indicators for the Associate Director of Public Fundraising, Group Director of Engagement, CEO, Executive Team, Trustees and other stakeholders as required
- Contribute to the development of the Sense brand by ensuring consistent delivery of high-quality supporter engagement materials that are accessible to all
- Contribute to the development and implementation of the Engagement strategy, ensuring supporters are inspired to actively participate in helping improve the lives of people living with complex needs
Strategic delivery and innovation
- Strategic leadership of the events function, focusing on impact, delivering against our strategy and ensuring financial stability
- Lead and oversee the delivery of the in-year and three-year Events strategy.
- Identify opportunities for the development of the Events strategy through new events, partnerships and products.
- Be an active member of the Events team, attending events and activities where needed.
- Lead on product development activities for key areas of opportunity including mass participation products and virtual events.
- Encourage a culture of innovation and constant improvement in the team.
- Cultivate and manage strategic relationships with key external suppliers and supporters where identified.
- Person specification
Person Specification
Essential
- Extensive experience in managing challenge event fundraising teams in a charity, with a strong track record of generating growth in participation and income
- Experience in creating and bringing to market new events – from inception to launch and review
- Experience in leading a team, including facilitating high-performance and staff development
- Experience in managing stakeholders at all levels and dealing with external contacts/suppliers
- Experience in engaging with colleagues and to bring them on board in line with set targets
- Ability to see opportunities and challenge convention to make improvements to how Sense delivers events
- Demonstrable experience of setting and achieving ambitious growth targets
- Demonstrable experience in using CRM and data to identify and harness actionable insight
- Experience in developing and implementing National Event strategies and plans
- Experience in leading projects, especially innovation development projects
- Experience of setting, managing, and reporting on budgets.
- Strong understanding of the challenge event landscape with a willingness to stay ahead of current trends and developments and apply learning
- Understanding of the regulatory environments including GDPR and fundraising regulations
Desirable
- Experience of using Raiser’s Edge and MS Dynamics
- Experience of working with a volunteer network
About Us
Sense is here to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.
Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.
To apply
Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the candidate guidelines and job description before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.
For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.