Community Management Jobs

About us 

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

Job title: Structured Coach (Housing), internally this role is known as Coach, Structured Coaching

Location: Based in Crisis Skylight London, 50-52 Commercial St, E1 6LT 

About the role 

This is an exciting time to be joining Crisis Client Services as we work towards our Vision to 'End Homelessness' for more of the members we work with. We are a value's driven organisation with members at the heart of what we do.  

Working in a psychologically informed way, you will establish an open, trusting and strength based professional relationship with members supporting them into sustainable housing. Offering high quality coaching, advice and information and motivating members to identify and work through the changes they need and want to make whilst supporting their wellbeing and development of resilience and interpersonal skills.  

About You 

We are looking for an experienced, skilled, and driven person to join the team as a Coach within the Structured Coaching team. You will deliver high quality coaching that enables members to achieve their goal of sustainably ending their homelessness by providing flexible, planned, person-centred support including access to housing, employment and the appropriate learning and skills development both internally and through access to community-based specialist services. You will hold a holistic view of a member's journey with us as part of our "one worker, one member' lead working approach.  

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

As a member of the team, you will have access to a wide range of employee benefits including: 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 
• Pension scheme with an employer contribution of 8.5% 
• 28 days’ annual leave 
• 10 additional days leave 
• Enhanced maternity, paternity, shared parental, and adoption pay. 
• Flexible working around the core hours 10am-4pm 
• And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.   

How to apply 

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below. 

Closing date: Sunday 25 August 2024 (at 23:59)

Interviews will be held on Wednesday 4 and Thursday 5 September at Crisis Skylight London 50-52 Commercial St, E1 6LT. 

Are you passionate about supporting older people with dementia and their carers to enage with activies across Lewisham? If so, we want to hear from you! 

Age UK Lewisham and Southwark is looking for a part time coordiantor to deliver arts and crafts, physical exercise and singing groups for people with dementia in Lewisham. You will be delivering the programme with the support of our volunteers and working directly with freelance workers and community partners.

The successful candidate will have a good undersatnding of the needs and issues affecting older people including dementia awareness. 

They will be able to work as part of a team and travel within Southwark and Lewisham. Great interpersonal skills required along with the ability to work to Age UK Lewisham and Southwark’s values to empower and enable older people to lead fulfilled lives.

Employee Benefits:

• 26 days annual leave + bank holidays (pro rata)
• Additional 1 day leave for Birthdays
• Access to an Employee Assistance Programme including access to a helpline for partners and dependents
• Generous contractual sick pay scheme, allowing staff to recover without the worry of loss of income
• CycleScheme members – enabling employees to save 25-39% of the cost of a new bike & accessories whilst also spreading the cost
• TechScheme members – enabling employees to purchase tech and home furnishing through AUKLS and spread the cost from their salary

AUKLS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

For full details, please download the Recruitment Pack which includes a Job Description and Person Specification.

Closing date for applications – 9am on Monday 12 August 2024.

Interviews will take place week commencing 19 August 2024 at Stones End Day Centre, Southwark.

Senior Fundraising Officer (Corporate Partnerships)

Hours per week: 35  

Closing date: 23rd August 2024 

This is an exciting time to join the Corporate Partnerships team at YMCA England & Wales; in the last 12 months, we have launched two new multi-year partnerships and tripled income in the Corporate Partnerships function!

And now we are growing again: The successful candidate will join a supportive and highly ambitious team.

As Senior Fundraising Officer (Corporate Partnerships), you will:

• Identify and develop potential new business relationships and funding opportunities for YMCA England & Wales, including developing compelling new fundraising propositions and staying abreast of emerging areas of interest for businesses and innovation within the corporate charity partnerships space.
• Manage and grow YMCA’s portfolio of Events Sponsors to maximise sponsorship income and support the growth of YMCA Events.
• Support the account management of high value partnerships.
• Lead or support cross-team projects, campaigns or events that support the Corporate Partnerships and/or Fundraising strategy.

The successful candidate will be commercially aware, a great communicator (verbal and written) with strong interpersonal skills and have a demonstrable track record of working with both internal and external stakeholders to drive the success of projects and partnerships.

Fundraising at YMCA England & Wales has three pillars:

• Fundraising for distribution through initiatives such as our RoomSponsor programme
• Fundraise to support YMCAs and fund our policy, campaign and research work, to lobby government and change the lives of young people
• Facilitate YMCAs to raise funds themselves by providing assets, propositions and advice

We run as a federation with 80+ local YMCAs working independently to support young people to belong, contribute and thrive in their communities, collectively supporting more than 375,000 young people each year.

Our work spans Housing, Family & Youth Work, Health & Wellbeing, Support & Advice and Training & Education, and we are the largest provider of safe, supported accommodation for young people in England and Wales, providing a home for more than 20,000 people experiencing homelessness each year.

Tearfund has an ambitious vision to grow a global community of people who are committed to ending extreme poverty. We invite people and churches to give, pray, campaign, volunteer and make lifestyle changes with us. Fundraising is our ministry. We inspire people to live generously – in every sense of the word. 

We have an exciting new opportunity to lead our Fundraising Data and Insight team whose work is a core part of our strategy going forward.  Do you have experience of leading and delivering data strategy? Are you a strong communicator with data experience? If so, then this may be the role for you.

Our Data and Insight Lead works across the Global Fundraising & Communications group to embed user-centred thinking at the heart of fundraising strategy. The role will provide leadership, vision and strategy to drive our data maturity, consolidate our data and develop core elements of horizon scanning, user testing, market research, audience insight and analytics. The post holder will lead their team to examine what data is useful today and in the future and how it is collected and presented. This will include responsibility for building an understanding of audiences and holding oversight of the insight work done across the group. 

Our ideal candidate: 

• Has the ability to communicate technical issues in a clear positive way at the appropriate level
• Is a strategic thinker with influencing skills.
• Is an experienced leader who is comfortable working with large quantities of data and builds strong working relationships.
• Has experience developing audience segmentation

Do your skills, experience and passion match the above? Then we'd love to hear from you!

We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.

Hybrid working: This role is eligible for hybrid working and you will be required to work from a designated Tearfund office and from your home by agreement with the line manager.

All applicants must be committed to Tearfund's Christian beliefs.

The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.

About us

World Jewish Relief provides life-saving and life-changing action to people in crisis around the world. We work with our trusted local partners to help people survive the consequences of conflict and disaster, to thrive and rebuild their lives. We deliver programmes using our expertise, with urgency to achieve maximum and sustainable impact for those within and beyond our community.

About you

We are looking for an experienced, enthusiastic, and organised Trust Fundraiser with outstanding written communication skills to join our friendly, hard-working, and ambitious Major Giving Team.

You will be responsible for:

• Managing relationships, reporting, and application cycles for Trusts and Foundations
• Leading on our prospect research programme to identify new funding sources
• Working closely with colleagues in the programme team to identify projects suitable for prospective funders.
• Using our database of potential donors, write quality and compelling proposals to attract new and significant sources of funding.
• Maintaining accurate and up-to-date records, meeting notes and project restrictions on World Jewish Relief’s database (Raiser’s Edge).

You should have:

• Proven track record of fundraising within a trusts, statutory, or a grants role, or other relationship management/business development positions
• Experience of researching and developing proposals for funders, clients, or other stakeholders
• Experience of building both narrative and financial reports for funders, clients, or other stakeholders
• Highly developed writing skills – the ability to write compelling and accessible proposals, reports and appeals

Benefits

We offer a range of benefits including:

• 23 days holiday plus bank holidays and Jewish holidays. After 2 years’ service holiday entitlement increases to 25 days.
• Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
• Life Insurance – up to 3 times salary to nominated beneficiaries.
• Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
• Enhanced maternity & paternity pay.
• Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
• Season ticket / travel to work loan.
• Cycle to Work Scheme.
• On Friday the office closes at 3pm.
• We encourage flexible working and offer a range of flexible working options

Equality, Diversity and Inclusion

World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role. You don’t need to be Jewish to work for us, but you must share our desire to assist those who need help based on their vulnerability, not their identity, recognising the dignity and potential of all people.

To apply

As part of your application, we ask you to demonstrate your suitability for the role by answering the following questions in your cover letter:

• Why does this role appeal to you?
• Referring to the Job Specification, what skills do you have that will enable you to excel in this role?

Terrence Higgins Trust have an exciting opportunity for a Health Promotion Specialist to join their team working as part of the Essex Sexual Health Service.

The post holder will support in the design and delivery of effective health promotion (HP) and behaviour change communication (BCC) interventions appropriate to the needs of Young People and other groups at increased risk of poor sexual health outcomes. The post holder will work closely with educational establishments to directly deliver relationship and sexual health education (RSHE), parent sessions, and educator training in both primary and secondary settings.

Delivery will also involve community engagement approaches that tackle health inequalities including HIV related stigma and discrimination. Delivering targeted interventions that increase knowledge and awareness of sexual health issues including: sexual health testing, consent, confidentiality, LGBTQ+ inclusivity, whilst also increasing access to eC-Card and access to care treatment and the uptake of broader sexual health services across Essex and Thurrock.

The post holder will hold a clean full UK driving licence with access to a vehicle.

We will be reviewing & shortlisting applications on a rolling basis and may close the vacancy earlier if recruited to. 

Step-Out Mentoring is an early intervention mentoring organisation that provides support for children and young people in the heart of South London through outdoor based 1:1 mentoring and group workshops. We work with children and young people aged 8-18 who are disengaged with education and/or life. tion that provides support for children and young people in the heart of South London through outdoor based 1:1 mentoring and group workshops. We work with children and young people aged 8-18 who are disengaged with education and/or life.

As the Mentoring Manager you will be responsible for overseeing the work of supporting young people in the community. Through recruiting and training local volunteers to be Youth Mentors and matching them to young people referred to the program. Supporting 1:1 and group sessions with a particular focus on delivering outdoor based, fun, and engaging sessions. This role is specifically to support the young women and girls on the programme.

Main Responsibilities

• Manage a caseload of up to 20 active 1:1 mentee / mentor relationships.
• Building appropriate relationships with, and supporting YP through 1:1 and group mentoring
• Supporting girls through focused workshops and group activities. Developing a curiculum of suport for them.
• Create pathways for inspiring YP to engage in positive volunteering opportunities.
• Managing referrals from other organisations and being involved in the support systems in place for those young people.
• To co-ordinate and train a team of volunteer mentors who will provide support to young people on a weekly basis. Specifically female mentors.
• To ensure the volunteer mentors support young people to access services and develop skills and support them in making choices which will help them improve their physical, psychological and social well-being.
• To ensure safeguarding and child protection processes are in place and adhered to at all times.
• To work with community organisations and statutory agencies to create referral and access pathways into and out of the mentoring project and to promote the project as widely aspossible.
• Plan, organise and manage the 3 residential trips a year, in collaboration with other staff.
• Organise day trip activities in partnership with other staff

How to Apply

If you would like an informal chat about this role please do contact us.

Applications are open until we find the right candidate. We are looking to start this role in September 2024

This role benefits from regular clinical supervision from a qualified Clinical Psychologist. We believe that all staff delivering face-to-face services should have additional support and a confidential space to reflect and talk through the impact of their work on them.

The Mental Health Foundation is recruiting for a BAM Counsellor to support our BAM Team.

Deadline: 19th August 2024

Location: London

Salary: Starting salary 36,724 plus £3,285 London Weighting (Grade C: £36,724 to £40,755)

Hours: Full time

Contract type: This is a fixed term full time role ending August 2025 with the potential for extension, at 32 hours per week as part of our 32-hour week pilot. This is due to be reviewed in March 2025 and may revert to 35 hours per week.

Becoming A Man (BAM) is a two-year school-based counselling and mentoring programme that guides young men as they learn, practice, and internalise social-emotional skills, make responsible decisions for their future, and become positive members of their school and community. BAM was first developed in Chicago by Youth Guidance in 2001 and has been validated by two randomised control trials, having shown long-term positive outcomes for young people. Since 2020, BAM has been delivered in six secondary schools across Lambeth and Islington by the Mental Health Foundation (MHF).

MHF is seeking a new Counsellor to join the team in continuing the programme across schools in Islington. Strong interpersonal skills, the ability to work in partnership with teachers and school staff, effective leadership skills, and a background in youth engagement will be required.

What does the role involve?

· leading and facilitating four to five weekly BAM groups during the school-day, utilizing youth engagement, clinical counselling, Men’s Work, and Rites of Passage skills;

· collaborating with school administration, teachers, and other Mental Health Foundation programmes to provide and participate in professional development sessions.

Requirements

What skills, knowledge and experience are we looking for?

· The appointed person will be able to effectively engage diverse groups of young people in group activity and be proficient in recording confidential case notes in a timely manner.

· The appointed person will have lived experience of the issues encountered by BAM participants and/or proven experience of working in a therapeutic capacity with groups of young people.

Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including an enhanced DBS check and two most recent references) along with 3-year renewals of enhanced DBS checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK. 

Other information

How to apply

If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application below.  Please ensure you attach an up to date CV and statement of suitability answering all points of the person specification.  Applications will close at 5pm on 19th August and we are unable to accept late applications.  Interviews are planned for 28th and 29th August.  You will be asked to deliver a presentation on the day of the interview.

We believe our people should represent the communities, organisations and individuals we work with.  Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme.  Applications from under-represented sections of the community are actively encouraged.

If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment.  Disabled candidates who meet all the essential person specification criteria will be offered an interview.  Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.

We are currently operating mostly digital recruitment (including interviews via video conferencing).  We have moved to a hybrid working model of a minimum of 2 days per week in the office and the rest working from home.

We look forward to hearing from you!

Job Description

Are you passionate about making a difference and eager to be part of a dynamic and expanding team? Our Individual Giving team is experiencing an exciting period of growth, having recently doubled the number of regular donors and quadrupled the size of our contactable database. This is an exceptional opportunity to join us at a pivotal moment as we develop and implement a new strategy aimed at enhancing our supporter engagement and increasing our impact. You will play a crucial role in this transformation, providing outstanding supporter care and contributing to innovative projects. This position offers a unique chance to learn, grow, and make a tangible impact within a supportive and forward-thinking team.

The role will report into Head of Individual Giving and will work closely with our Individual Giving Consultant, Legacy Officer and the Events Team.

Key Responsibilities

Supporter Care

• Lead on the implementation and development of supporter journeys for individual donors, regular givers, in-memory supporters, and legacy enquiries.
• Ensure all supporters receive exceptional care, feel connected to our cause, and are encouraged to remain part of our community.
• Provide timely and personalised responses to supporter enquiries.
• Create engaging content for emails, social media, newsletters, and other communication channels.
• Collaborate with internal teams to maintain brand consistency and messaging, ensuring cross-sell opportunities are integrated into supporter journeys.
• Cultivate relationships with potential legacy donors and guide those interested in leaving a gift in their Will.

Administration

• Assist with the coordination and delivery of product, appeal, and acquisition activities.
• Record all communications in the database (AccessCRM).
• Prepare reports and analyses to support the evaluation and development of all Individual Giving activities.
• Coordinate meetings, events, and other activities related to donor stewardship.
• Perform other tasks as necessary to assist in achieving the team's strategic aims.

Personal Specification

Essential

· A proactive, positive, and enthusiastic approach to work, with a strong desire to learn and develop new skills.

· The ability to motivate and inspire a range of audiences through relationship building and storytelling.

· Ability to create engaging content for various communication channels and provide timely, personalised responses to supporter enquiries.

· Excellent interpersonal and communication skills, with the ability to build rapport with a diverse range of supporters and stakeholders.

· Willingness to take on additional tasks as needed to achieve strategic aims and support the team’s overall success.

· Good organisational and time management skills, with the ability to prioritise tasks and meet deadlines.

· An eye for detail and a commitment to accuracy in all aspects of work.

· Proficiency in Microsoft Office suite and experience with databases (ideally AccessCRM).

· Committed to PCR’s values – innovation, collaboration, accountability and championing the patient voice

Desirable

· Experience in a fundraising or customer service environment.

· Knowledge of individual giving fundraising principles and best practices.

· Experience with digital fundraising platforms and tools.

· An understanding of data analysis and reporting.

Personal Attributes

· A high level of initiative and self-motivation, with the ability to work independently and take ownership of tasks.

· A collaborative and team-oriented approach, with the ability to work effectively with colleagues across different departments.

· A creative and innovative mindset, with the ability to generate new ideas and solutions.

· A strong commitment to personal and professional development.

We are seeking a highly motivated and adaptable individual eager to make a meaningful contribution to our growing Individual Giving team. The successful candidate will be a quick learner with a passion for supporter care and a drive to achieve fundraising results. If you are a proactive and collaborative team player, passionate about our cause and driven by success, we encourage you to apply.

Benefits: 25 days annual leave with additional day for every year of service, buy or resell options for up to 3 days and an additional 3-5 days given when the office closes at Christmas); 5% pension; 5% of salary for training, Perkbox account with gym memberships and discounts, Bike2Work Scheme and more.

After nearly 18 years, our current Chief Executive has decided to retire. We are therefore seeking a new Chief Executive Officer to lead WRCC into an exciting future!

You will have a proven record of achievement in a senior leadership role in the charity or related sector. You will have experience in developing strategic plans. You will be able to show a commitment to building communities, relieving poverty, challenging disadvantage and maximising social benefit. WRCC prides itself on acting with honesty and integrity – we are trusted by communities – and you will be able to exemplify these values.

We are offering a salary of circa £55k, a 5% contribution to our auto-enrolment pension and 24 days annual leave.

The Chief Executive Officer (CEO) of WRCC is responsible for leading the organisation in achieving its mission and strategic goals. The CEO will provide visionary and operational leadership to ensure the charity's growth, sustainability, and impact. This role involves working closely with the Board of Trustees, staff, volunteers, donors, and external stakeholders.

Key Responsibilities

Strategic Leadership:

• Develop and execute the organisation's strategic plan in alignment with its mission and vision.
• Identify and respond to emerging trends and opportunities in the charity sector.
• Foster a culture of innovation and continuous improvement.

 Operational Management:

• Oversee daily operations, ensuring efficient and effective delivery of programs and services.
• Implement policies and procedures to maintain high standards of governance and accountability.
• Manage the charity's human resources, including recruitment, development, and retention of staff and volunteers.

 Financial Stewardship:

• Develop and manage the annual budget, ensuring financial stability and sustainability.
• Secure funding through diverse income streams, including grants, donations, and partnerships.
• Ensure robust financial controls and reporting mechanisms are in place.

 Fundraising and Development:

• Lead fundraising initiatives, cultivating relationships with donors and sponsors.
• Oversee grant writing and reporting processes.
• Explore innovative funding opportunities and partnerships to diversify income.

 Stakeholder Engagement:

• Represent the charity to external stakeholders, including government agencies, media, and community organisations.
• Build and maintain strong relationships with key partners and supporters.
• Act as the primary spokesperson for the charity, effectively communicating its mission and impact.

 Governance and Compliance:

• Work closely with the Board of Trustees to ensure effective governance and compliance with legal and regulatory requirements.
• Provide regular updates and reports to the Board on the charity's performance and strategic direction.
• Ensure the organisation adheres to its ethical standards and values.

Program Development and Delivery:

• Oversee the design, implementation, and evaluation of programs and services.
• Ensure programs align with the charity's mission and effectively meet the needs of beneficiaries.
• Promote best practices and evidence-based approaches in program delivery.

 Communications and Public Relations:

• Develop and implement a comprehensive communications strategy to raise the charity's profile and engagement.
• Oversee the creation of marketing materials, annual reports, and digital content.
• Manage crisis communications and protect the charity's reputation.

This is an exciting opportunity for an experienced, dynamic, and professional fundraiser to join the team at The New School.

As the Head of Fundraising, you will develop and implement innovative fundraising strategies, generating significant income through a variety of channels, including (but not limited to) trusts and foundations, events, corporate partnerships, individual giving, and major donations. We are looking for someone with a strong track record in senior-level charitable fundraising, who can combine strategic planning with excellent execution.

You should bring advanced knowledge of a variety of fundraising channels, compliance expertise, and strong teamworking skills. Experience in the education or youth sectors and relevant qualifications in fundraising are advantageous.

In return, we offer an opportunity for you to play a key role in the exciting scale up journey of an educational social enterprise that can positively change mainstream schooling. This is a broad role, with aspiration to become permanent, with further recruitment to develop and fundraising and philanthropic partnerships team, which you will lead.

We also provide a flexible work environment with options for home and regular engagement with TNS community, as well as part-time opportunities (i.e. 28 hours per week over 4 days, or similar), with school holiday flexibility.

General Administrative Assistant

The successful candidate will work within the admin team closely supporting the training managers and coordinators to deliver high quality training. This will include general admin and reception tasks. Providing office cover including the monitoring of shared email accounts, electronic filing, and data collection as well as working closely with the training managers and  coordinators to deliver high quality training. Focusing on our customers and promoting the growth of the training programme.

Key Responsibilities: 

To support the delivery of the annual training programme of the BPF

• Assist in the receiving and responding to general enquiries, signposting to relevant TM & TC or to other BPF staff as appropriate.
• Assist in the formatting and distribution of annual programmes, handbooks and all training related documents as directed.
• Assist in the setting up of zoom and teams’ meetings.
• Work with the librarians and the admin team on gathering reading lists in a timely and productive manner.
• Collating feedback from trainees and seminar leaders for distribution as directed
• Assist in maintaining trainee records.
• Processing purchase orders and supporting claimants with queries.

Support the application process for the training programmes

• Answer queries and directing customers to information, events and advisors.
• Assist in processing training applications and enquiries. Gathering and collating information, e.g. chasing references, DBS checks, etc.
• Arranging interviews and appointments 

General support to the team and the wider organisation

• Checking shared email accounts such as the enquires and room bookings addresses.
• Making room bookings as requested.
• Printing of daily schedules and weekly room bookings
• Ordering supplies
• supporting trainers in setting up screens and IT equipment.
• General office cover
• Working collaboratively with the whole bpf staff to ensure the smooth running of all bpf training and membership activities.
• Being part of the office duty system.
• Adhere to bpf policies and procedures.

Person specification

Qualifications

• Good level of general education.

Experience

• Some experience in an administration role, preferably in a client/customer-facing training or education environment.
• Knowledge of higher education or professional healthcare training, in relation to psychotherapy or counselling an advantage.
• Experience of working with a purchase order system desirable but not essential.

 Knowledge, skills and abilities

• Excellent verbal and written communication skills, including the ability to compose communications to a wide range of professionals, and to take accurate minutes.
• Good general computer literacy including competency in Microsoft Office, databases, Zoom and Microsoft Teams, and the ability to be self-supporting.
• Excellent organisational and time management skills.
• Able to work independently and be proactive as well as able to exercise judgement about when to draw on colleagues’ expertise and ask for assistance.
• Methodical with good attention to detail.
• Able to use initiative and continue to think under pressure when faced with sensitive interactions.
• Ability and commitment to maintain strict confidentiality.

A DBS check will be undertaken by the bpf.

 Benefits of working with us

• Competitive salary
• Pension
• Substantial annual leave entitlement, plus bank holiday 
• Flexible working arrangements   
• Access to travel loan facility
• Friendly colleagues and pleasant office environment, close to the Tube

The bpf is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

The bpf is also committed to compliance with all fair employment practices regarding immigration status.

How to apply

If you are interested in applying for this role please visit our website. You will need to complete an application form (available to download on the vacancy page of our website)  togethe with a supporting statement of no more than 750 words and return it return itdirectly to the bpf: 

Closing Date: Sunday 11 August 23:59.

First Give

First Give is a national charity that inspires young people to make a difference to the causes they care about. We do this through working in partnership with secondary schools, providing a fully resourced scheme of work that guides an entire year group of students to engage with local charities and causes and then carry out social action (fundraising, raising awareness, campaigning, volunteering etc.) in support of them.

At the end of each programme, a celebratory School Final is held at each school, where teams representing each class deliver presentations about their projects. The class considered to have engaged the best with the programme secures a First Give grant of £1,000 for their chosen charity. By the end of the programme, however, the whole year group will have given back meaningfully to their local community. We currently work in partnership with about 200 schools every year across England and Wales.

Our vision is for motivated and equipped young people using their skills to make the lives of others in their community better. Our values inform what we do at First Give. We are:

• Alturistic
• Inspiring
• Empowering
• Collaborative
• Professional

The Role 

Our facilitators are key to the success of the programme, delivering three inspiring sessions in each school through the course of the programme. They are essentially the ‘face of First Give’, and we rely on them to bring the energy and enthusiasm that makes First Give events special for schools and students.

The purpose and role of the facilitator for each of these in school sessions is outlined below.

Role of facilitator

Assembly

The students’ introduction to the First Give programme, Facilitators ensure a positive start by delivering an engaging and informative assembly to the year group which motivates and inspires students who are about to start their First Give journey. 

Presentation Skills Workshop

A two-hour presentation skills workshop which equips presenting students with the skills and confidence that they need to deliver a high standard of presentation at their First Give Final.

This workshop includes running a series of engaging activities to develop the students' presentation skills and confidence. The facilitator then works alongside the students, giving feedback and promoting discussion for how the students could create an even greater impact.

The group size can range from 30-60 students. 

First Give Final

A 3 hour event broken into two halves, the Final involves rehearsal time and co-ordinating and hosting the First Give Final, which is a celebration of the social action undertaken by the whole year group.

It is at this event that the judges decide which class wins the £1,000 First Give grant for their chosen charity, and should be a true celebration of the students’ hard work across the year group.

Ensuring that this event is a success from the perspective of students, teachers, judges and all other guests. Finals are usually large-scale events with between 150 - 300 people in the audience, depending on the size of the school. 

Pre & post event admin 

For the delivery of each session to be complete, facilitators provide prompt and detailed feedback to the First Give central team after each event via the Salesforce CRM system. All facilitators will have a First Give Twitter account for posting about the events they facilitate too. 

Person specification 

• Experience of working with young people and an understanding of safeguarding 
• Passionate about young people and their potential to drive social change; a passion for what First Give does and engaging young people in the social issues affecting their communities 
• Experience of working with large groups (c. 30+), preferably secondary age young people, in a secondary school setting 
• Very confident leader of workshops and events 
• Very strong behavioural management skills 
• Ability to respond quickly and appropriately to changing situations 
• Experience of confident and engaging public speaking and presenting 
• Ability to positively engage a wide range of stakeholders including young people, teachers, school senior leaders and guests 
• Excellent communication and organisational skills 
• Able to work flexibly including early starts and late finishes 

Application timeline:

1. Wed 21st August: candidates notified of progression to phone pre-screening
2. Fri 23rd August: pre-screening calls
3. Tues 4th September (latest): candidates notified
4. Tues 10th September: in person interviews (Leeds, UK)
5. In person facilitator training: Mon 23rd - Tues 24th September (London, UK)

How to apply

The students we work with come from a diverse range of backgrounds, and so do we. We want to ensure that we are recruiting, retaining and promoting a diverse mix of colleagues. We want to foster a diverse and inclusive culture, to empower our teams to achieve our vision drawing on the broadest possible range of experiences. We therefore particularly encourage applications from candidates from minoritised groups currently underrepresented on our executive team, particularly black and minority ethnic and disabled candidates.

Submit your application via our Microsoft forms application linked. We understand the form is for 'ongoing applications', but please continue with this - this is the correct form. Please note that only applications using the form can be reviewed. 

Safeguarding is paramount to what we do. As part of our safer recruitment process, all posts require satisfactory pre-employment checks including enhanced DBS clearance prior to appointment.

Fine Cell Work (FCW) is a charity and creative social enterprise committed to the rehabilitation of people in prison, and post-release. Our innovative Open The Gate (OTG) programme at our Battersea Hub offers work experience, volunteering opportunities, accredited training, mentoring, and signposting support to participants at any point on their resettlement journey, and we are looking for an ambitious and dynamic Engagement and Support Officer (ESO) to join our team.

The successful candidate will have a comprehensive understanding of the challenges faced by people in contact with the criminal justice system and will work proactively to establish meaningful and sustainable cross-referral pathways with external agencies. They will nurture an aspirational, inclusive, creative, and safe working environment; use their knowledge, insights, and expertise to support tangible outcomes for all OTG participants; and develop the wider programme offer in line with our organisational objectives. 

The role

As well as offering person-centred support and helping to shape our post-release programmes, you would be responsible for:

• Nurturing an aspirational working environment where participants/Apprentices are inspired to achieve their potential.

• Working to build and maintain referral partnerships with external agencies [including HMP resettlement teams, probation services, approved premises and community-based organisations supporting prison-leavers] to increase participant numbers and sustained engagement with Open the Gate.

• Coordinating referrals and assisting with the development of risk management plans, including information gathering, and dissemination.

• Ensuring timely, accurate, and safe recording of all information and personal data.

• Action-planning and goal setting with all Apprentices, in consultation with the Workshop Manager, supporting them to achieve work-ready outcomes in an agreed period.

• Providing day to day practical, pastoral, and sign-posting support to a caseload of Open the Gate participants, or Apprentices, and providing ad-hoc support to graduate Apprentices when required.

• Working with the wider team at FCW to develop and coordinate a series of employability and creative wellbeing workshops for Apprentices.

• Supporting small grant application processes on behalf of OTG Apprentices.

• Responding to safeguarding concerns in line with FCW policy and procedure.

• Providing remote support via telephone and online to FCW experienced prison-leavers who are not regularly attending the Hub.  

• Supporting the Volunteer and Programmes Manager with the delivery of the Service User Involvement Strategy and championing service user involvement across the organisation more broadly.

• Supporting the Volunteer and Programmes Manager to recruit and delivering training to mentors and other volunteers in roles supporting OTG Apprentices.

• Working with the Volunteer and Programmes Manager to develop and enhance the OTG Mentor Offer including as the first point of contact for Mentors pre- and post- mentoring sessions. 

The person

We are a vibrant, energetic group of people who are passionate about our mission and care deeply about providing a working environment that is inclusive and supportive. 

We are looking for someone with the following experiences and qualities:

Essential

• Compassionate and adaptable ways of working.
• At least 3 years’ professional experience working with adults in contact with the criminal justice system.
• Demonstrable experience of adult safeguarding and risk-management.
• A proven track record of case management, and experience ensuring all case records and caseload processes are clear and up to date.
• Skilled at building rapport and maintaining boundaried relationships with both individuals and partner organisations.
• Excellent organisational skills and an ability to manage competing priorities on a daily basis.
• Experience in monitoring, evaluation, and working to agreed targets and tangible outcomes.

Desirable

• Up to date knowledge of housing support, the benefits system, barriers to employment and other challenges facing people post-release.
• Experience of IT systems including Salesforce or other database management platform.
• Experience of working alongside volunteers.
• A willingness to seek support when needed and an interest in pursuing professional development opportunities.
• An interest in, or appreciation of, the value of creative education.

This role is full time and based in our offices in Battersea, South London. Whilst we offer a supportive and flexible working environment, the successful candidate will need to be in the office full time (with occasional working from home)

Reports to: Director of Programmes

Holiday: 25 days annual leave p.a. plus bank holidays

Salary:  £28,000 - £33,000, dependent on experience

How to apply

To apply please submit a covering letter and CV demonstrating how you meet the requirements of the role - applications submitted without a covering letter will not be considered.

Please note: The application deadline is 9am on Wednesday 31st July 2024. We will contact successful applicants as when we receive their application in order to fill interview slots as soon as possible, so early applications are strongly advised.

Fine Cell Work is committed to the principle of equality. No job applicant, employee, volunteer or worker is discriminated against either directly or indirectly on the grounds of race, colour, ethnic or national origin, religious belief, sex, marital or civil partnership status, sexual orientation, gender reassignment, pregnancy status, age or disability and we will maintain a neutral working environment in which no employee or worker feels under threat or intimidated.