Community Management Jobs

FareShare

Job Description – Business Analyst

Reporting to: Head of Project Delivery

Location: Hybrid/London or Sheffield,

Contract: Permanent

Hours: 35

Salary: £43,563 – £45,856 (National), £46,674- £49,131 (London),

We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.

About FareShare

FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to nearly 9,500 frontline charities and community groups.

The food we redistribute is nutritious and good to eat. It reaches charities across the UK, including school breakfast clubs, older people’s lunch clubs, homeless shelters, and community cafes. Every week we provide enough food to create almost a million meals for vulnerable people.

Every year, more than three million tonnes of food go to waste in the UK, enough for 7 billion meals. Meanwhile, the cost of living crisis is driving millions in to food insecurity. FareShare has a plan to help tackle the cost of living crisis using England’s surplus food.

We are fortunate to benefit from the support of major retailers, the media, sports ambassadors and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.

FareShare’s Strategy & Vision

Vision: We have the vision of a UK where “No good food goes to waste”.

Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.

Our Purpose: We are doers. We are a community. We change lives.

Our Values:

Passion – for our cause and the challenge that lies ahead

Ambition – to go the extra mile and drive the change that must happen

Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries

Collaboration – it’s only by working with others that we can be stronger

Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.

The role

We have recently set a new 3-year strategy, leading to a major transformation of the organisation. To support this, we are building a new Project Delivery function and investing in key capabilities, including project management and business analysis. This role involves collaborating with project managers and stakeholders to define and refine project requirements, develop comprehensive business cases, and ensure the successful delivery of project outcomes. You will also provide mentoring to colleagues and support the organisation in adopting new practices and methodologies.

This is a hybrid role, based in London or Sheffield, with regular travel across the UK.

About you

You are an experienced business analyst with a strong background in supporting complex projects, particularly those involving technology. You have a track record of eliciting and translating business needs into comprehensive and accurate project requirements and working collaboratively with technical teams and stakeholders to deliver successful project outcomes. As a self-starter, you can quickly build relationships and support colleagues in adopting new project management and business analysis methodologies. You are patient and supportive, capable of fostering adoption of new practices and ensuring consistency across the organisation.

Main responsibilities

• Collaborate with stakeholders to understand and refine project requirements.
• Develop comprehensive business cases to justify project initiation or continuation.
• Conduct detailed analysis to identify business needs, opportunities, and solutions.
• Translate business requirements into clear and concise user stories or specifications.
• Work with stakeholders to ensure project requirements are fully understood and met.
• Facilitate project reviews to capture organisational learning and ensure continuous improvement.
• Lead UAT processes, support end-user testers, gather results and feedback, and ensure the solution meets the requirements.
• Mentor colleagues with limited business analysis experience.
• Contribute to training and support for people affected by new systems and processes.
• Champion new project management and business analysis methodologies, supporting colleagues in adopting new practices.

As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.

Person specification

Essential criteria

• Proven track record in identifying vulnerabilities in organisations’ processes and devising data-driven solutions for improvements.
• Demonstrable experience supporting complex projects to successfully meet strategic goals.
• Critical thinker, able to break down complex problems, identify patterns and gather relevant data
• Excellent communication and influencing skills.
• Experience with different project management methodologies (Agile, Waterfall).
• Self-starter with a proactive approach.
• Patient and supportive, capable of guiding colleagues through new methodologies.
• Ability to work in an unstructured environment.
• Proficiency in MS Office and business analysis tools.
• Business Analysis qualification (BCS, IIBA, or equivalent).
• Commitment to FareShare’s mission and vision

Desirable criteria

• Understanding of the food sector.
• Experience working with a 3rd party provider to deliver project outcomes, preferably in the technology space.
• Experience leading UAT processes and supporting end-user testers.
• Experience in change management and understanding of change management principles.
• Experience in project management and understanding of project management principles.

Benefits

• Hybrid / Flexible working, with regular UK travel
• 28 days’ annual leave + 8 bank holidays
• Employers pension contribution
• Employee Assistance Program
• Interest free bicycle purchase loan scheme
• Season ticket loan

The Director of Finance and Operations is at the heart of Severn Wye’s programmes to tackle climate change and fuel poverty. By ensuring the effective management of the charity’s finances and core services you will guarantee all our programmes grow and have real impact. 

The Director of Finance & Operations is responsible for the good financial management and smooth operations of Severn Wye. In turn ensuring Severn Wye projects and programmes are as effective and efficient as they can be in tackling Climate Change and Fuel poverty through the energy system. Responsibilities include finance management, budgeting, forecasting, reporting to the board of trustees, producing annual accounts, liaison with auditors and acting in the role of Company Secretary. The role manages a staff team responsible for HR, Health and Safety, GDPR, office management and legal compliance.

The role reports directly to the CEO and is a member of the executive team, sharing collective responsibility to deliver Severn Wye’s work and plan for its future.

The successful candidate will have substantial management and financial experience, with relevant accountancy qualifications, preferably with a proven track record in the charity sector.

In return for your skills and hard work we offer a competitive salary, training and a company pension scheme. If you’re looking to strengthen your career, broaden your experience and contribute to a sustainable future, we’d love to hear from you.

This role will include 

• Organisational development and management:
• In partnership with the CEO, the executive team and Trustees, ensuring the development and implementation of the charity’s strategic plan.
• Being an active member of the charity’s leadership team and play a proactive role in the management of the charity.
• Being responsible for financial planning, budget setting and financial reporting.
• Ensuring operational support is effective, to review and develop organisational systems and ensure staff are well supported to be able to work effectively. 

 Finance:

• Developing and managing the charity’s financial processes, reviewing and developing policies, procedures and systems to ensure sound financial management and control.
• Being responsible for all financial reporting including preparing annual budget, quarterly reports for trustees, monthly management accounts and cashflow forecasting.
• Being responsible for all project fund reporting, income, budget planning, resources and staff planning.
• Preparing for and liaising re annual audit with the charity’s auditors, ensuring the preparation of the annual accounts for audit and ensure compliance with any audit recommendations.
• Overseeing effective financial record keeping and reporting, including to the Board and external stakeholders.
• Supporting the development team with bid writing including developing budgets and providing financial reports for bids or fundraising.
• Adhering to the Financial Regulations and to good financial practice.

JOB DESCRIPTION

Line management:

• Managing a team delivering day to day financial, HR, office management functions.

Operations:

• Overseeing all areas of the charities operational support including responsibility for:
  • HR.
  • H&S and Safeguarding.
  • Office infrastructure,
  • Policies & procedures.
• Ensuring compliance with employment, company and charity law.
• Ensuring Operational overhead expenditure is kept within budget.

Governance:

• Acting as Company Secretary, to attend Board meetings and providing secretariat support.
• Supporting the CEO and Trustees in all matters relating to the governance of the charity.
• Making the Annual Returns to Companies House and Charity Commission.

PERSON SPECIFICATION 

We are looking for someone with 

• Qualified or part-qualified accountant, ACA, CCAB or CIMA;
• Proven experience of organisational financial management;
• Proven ability to think strategically and lead on organisational improvement;
• Experience of managing the HR requirements of an organisation;
• Excellent communication skills both verbal and written, with an ability to communicate and translate complex financial matters to non-financial staff and stakeholders 

Desirable skills and experience include 

• Understanding of charity accounting, VAT, the charity SORP, the Charities Act, tax, payroll, National Insurance and pensions legislation
• Understanding of strategic risk management, finance audit and internal controls
• Sound knowledge of regulation and legislation affecting charities including H&S, Safeguarding, GDPR.
• Ability to work collaboratively with Trustees, colleagues and external advisors
• Proven experience of leading continuous improvement in relation to finance, HR, IT, & relevant areas
• Experience of managing and developing staff
• Ability to demonstrate a positive approach and to champion organisational change
• Highly self-motivated and able to work autonomously, take initiative and make recommendations to the management team
• Experience of using accounting software (we use Iplicit & Sage Payroll)
• Ability to implement and improve financial & HR management systems
• Excellent Excel skills in formulating and linking spreadsheets
• Commitment to Severn Wye’s charitable objectives, core values and strategic direction 

Severn Wye Energy Agency is a charity working in Wales and England with a vision to live in a stable climate with energy for all.

We achieve this by working with people to overcome fuel poverty and act on climate change by putting energy at the heart of everything we do. 

We work with residents and households to help them use energy more efficiently and lead healthier, more affordable lives. We work with businesses to reduce their carbon footprint. We work with communities to help them meet the challenges of the future, take control of their energy use and implement ideas that reduce fuel poverty and energy use. We work in research and development to pilot innovative renewable technologies. We work with local authorities, government departments and policymakers to promote environmental sustainability through renewable energy and low carbon development. 

We are looking for an Administrator to support our friendly team with day-to-day administrative tasks. Tasks will be varied and flexible depending on current need, some of which are included in the Job Description below. This position is a temporary role to cover a period of maternity leave.

The Forest of Avon Trust is the West of England’s Community Forest, an independent charity and one of a national network of England’s Community Forests. We are growing our work and impact through implementing the Forest of Avon Plan, delivering a multi-million pound tree planting programme ‘Trees for Climate’ as well as delivering many other projects in woodland management, creation, skills, health and wellbeing.

One-year fixed-term contract to cover maternity leave:
•Full-time (37.5 hours per week)

•Flexible working hours

•Office base in St Pauls, Bristol, with some homeworking optional

•Salary band £23,000 - 25,000 per annum pro rata with annual review

•Employee Pension Scheme

•Opportunity to play a key role in a friendly and successful team, supporting an exciting variety of projects.

Job Description

Working together with the Forest of Avon Trust CEO and our team you will:
•Arrange internal meetings and take minutes/list of actions for example team meetings, team training days.

•Organise quarterly board meetings, disseminate information to board members and take minutes.•Manage a team calendar of critical dates such as insurance renewals, etc.

•Assist with general finance admin e.g. preparing invoices, making payments, receipts, bank forms and relaying information between the CFO, third parties and the rest of the team.

•Scan and email documents, send out letters, support filing and organising.

•Complete stationary and other supplier orders for the team, organise and book training, etc.

•Office management. including ordering IT equipment and liasing with the landlord and building manager.

•Support CEO and fundraiser in small grants administration.

•Support our communications team with event planning and volunteer support.

•Assist with gathering information for Trees for Climate reporting to Defra, e.g., planting agreements, hectares planted, site photos and maps, proofs of expenditure.

•Fielding initial enquiries, liaising with the Tree Officers on new sites, compiling Trees for Climate landowner agreements and processing claims at the end of the planting season.

•Arranging team wellbeing and social events.

•Recruitment and onboarding of new staff.

•Opportunities to get involved with tree-planting during the winter season, and Health & Wellbeing activities where appropriate.

Essential Criteria

To be evidenced through your experience, skills, qualifications and achievements:
•Administrative experience or equivalent skills

•Good communication skills.•Good organisational skills.

•The ability to complete a varied workload in a timely and proactive manner.

•Flexible with an eagerness to learn and develop efficient systems.

•Good understanding of Microsoft Office programs, including Outlook, Word, Excel and Teams.

•Accuracy and attention to detail, keeping data, plans and information in an organised way.

•A professional manner in representing the charity and its work.

•A commitment to the Forest of Avon Trust’s goals and values.

We are pleased to be an equal opportunity employer and applications will be considered without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, veteran status or age. The Forest of Avon Trust is committed to safeguarding and promoting the welfare of vulnerable people and expects all members of staff to share this commitment.

Please send a CV and a written statement of your experience addressing the essential criteria. Closing date: 5pm on Wednesday 7th August 2024.

Applications will be anonymised prior to shortlisting. Interviews will take place on Thursday 15th August.

Are you ready to make a difference to the lives of children and young people in Croydon?

The current Chief Executive Officer at Reedham Children's Trust is stepping down after a dynamic 10 years in post, and the Board of Trustees is looking to recruit a new CEO with energy, drive and enthusiasm to continue to develop its strategy of direct investment in youth organisations and services which is changing lives for the better for children, young people and their families in Croydon. For over 180 years, Reedham Children's Trust has worked in and around Croydon - what we do may have change over the years but our committment and belief in what we do has not.

Characteristics of our next CEO:

• a committed, confident and highly motivated individual who is excited about leading a small but ambitious charity.
• an inspiring leader with exceptional communication skills and a proactive approach to building sustainable relationships
• someone with a clear vision to shape the future trajectory of our charity and nurture positive change within the community of Croydon.

Your strategic leadership will drive positive outcomes for the children and young people we support while upholding a culture of excellence, accountability, and continuous improvement within our organisation.

In return, you will have the opportunity to lead a small, highly skilled and dedicated team, adept in self-management and committed to supporting the CEO and Trustees in delivering high-quality operational and governance services.

Reedham Children’s Trust values diversity and inclusivity – we welcome applications from both experienced CEOs and individuals ready to embark on their first Chief Executive position, especially from those with lived experience of the communities and areas we support, to enrich our organisation and the people we serve.

We believe that with your drive, vision, and leadership abilities, you can help Reedham Children’s Trust continue our mission of transforming lives and creating a positive impact for children and young people in Croydon.

Interviews anticipated for mid-September.

We are looking for an energetic, knowledgeable, friendly, flexible person to lead the Energy Team based in Wrexham. You will lead delivery on a wide variety of energy and carbon reduction programmes and activities with communities, businesses and individuals across North Wales, coordinating and engaging with more vulnerable groups within communities, including older people, people with disabilities and households experiencing fuel poverty.

You will also be required to lead the work to achieve the renewal of the Green Dragon standard and lead the organisations development and delivery of our Carbon Reduction Plan, and will lead a small domestic energy advice team in Wrexham.

See our website for full details.

Main Duties & Responsibilities

• Plan and lead-deliver a wide variety of energy and carbon reduction projects and activities with communities, businesses, and individuals across North Wales.
• Plan and support the Energy Advice Team to deliver our service in line with all funder and contract requirements, ensuring quality of support, time management and report requirements are all completed in appropriate time aligned with all requirements.
• Manage and monitor the Energy Advice Team through performance monitoring and monthly review.
• Using a standard Groundwork Federation GHG Inventory Tool for emission reporting develop, deliver and monitor our annual carbon reduction plan, working with business managers to ensure data is recoded correctly and improvements to our carbon footprint are made.
• Facilitate the renewal of the Green Dragon accreditation, implementing and managing our internal environment systems and processes up to a level 3 standard.
• Arrange and carry out home visits to support residents in reducing their carbon emissions and to save money by lowering the level of consumption and cost of energy.
• Advocate and liaise for householders with energy companies and gas and electric network providers to ensure customers receive the best possible deal for their requirements.
• Work with referral partners to identify vulnerable households, and evidence eligibility to provide support with energy advice and administer emergency fuel vouchers.
• Provide effective support, both advisory and practical, to enable people to make positive changes to their behaviour and to improve the quality of their lives; record actions and highlight the importance of keeping warm to the health and wellbeing of residents.
• Assist residents to access other relevant and complementary services and agencies, liaising with other agencies to assist residents to access funding and support to deliver larger energy efficiency measures.
• Liaise with residents on a day-to-day basis in a professional and friendly manner and build good working relationships with them either face to face or through the provision of telephone advice.
• Oversee the booking and scheduling of visits and respond to referrals from funders in a timely manner.
• Oversee the ordering of stock, ensuring stock levels are maintained and stock is monitored closely.
• Undertake monitoring information and reporting requirements as required by the Trust and funders, ensuring all the funders’ requirements are delivered on time, within budget and to agreed quality standards.
• Run events or energy surgeries to raise awareness of projects in local communities.
• Deliver outreach activities to generate referrals, e.g. door-knocking, events, road shows, etc.
• Work flexibly as part of the Energy Advice Team and across other teams, including occasional weekend working.
• Contribute to the business development of the Energy Business Area by identifying needs within the sector and collecting evaluation evidence and factual data that back up any development of new bids and tenders.
• Represent the Trust professionally to internal and external contacts, assisting with the promotion of projects and the broader activities of the Trust.

Are you ready to make a monumental impact on the lives of those affected by a rare disease? Do you thrive in dynamic environments where your leadership can ignite change? If so, we have the perfect opportunity for you!

We are a Colchester-based charity looking to appoint a full-time, permanent CEO to lead our small but passionate team.

We support a rapidly growing global community of patients and carers living with eosinophilic-associated diseases and have a network of healthcare and research professionals reaching 43 countries.

As our CEO, you will be at the helm of our mission, guiding our organisation to new heights of success. You will lead with vision and determination, leveraging your expertise to strategise, innovate, and propel our initiatives forward.

You will help to change the lives of people across the world who live with these rare and often isolating diseases and help to fight for awareness, understanding and collaboration among the medical community.

The Role: CEO

Your responsibilities will include:

· Strategic Leadership and Management: Develop and execute strategic plans to advance our mission and objectives, ensuring alignment with our core values and priorities. To be responsible for the management and administration of the charity within the strategic, policy and accountability frameworks laid down by the board of trustees

· Team Empowerment: Inspire and empower our small but dedicated team, fostering a culture of collaboration, innovation, and excellence.

· Partnership Building: Cultivate and nurture strategic partnerships with stakeholders, including patients, caregivers, researchers, key opinion-leading healthcare professionals, and industry leaders.

· Advocacy and Awareness: Be a powerful advocate for eosinophilic-associated disease patients, raising awareness, driving policy change, and amplifying their voices on local, national, and international stages.

·  Transforming clinical practice: influencing national and international treatment guidelines from professional bodies

· Fundraising and Sustainability: Drive fundraising efforts and diversify revenue streams to ensure the long-term sustainability and growth of our organisation.

We are seeking an experienced and dedicated People professional to join our HR team as a Head of People & Development.

The postholder will be tasked with overseeing the operational delivery of the HR service within the Students' Union, with a headcount of 87 Non-Student and 145 Student staff, ensuring they are providing a high-quality service covering areas such as recruitment & selection, onboarding, performance management, learning & development, reward and remuneration (including payroll) and employee relations.

This role is being supplemented by a Director level post to take on strategic responsibilities, however the post holder is expected to influence how the service functions and will have the opportunity to recommend improvements to overall service delivery.

The role holder will also be expected to realise benefits achieved through the continued implementation of an HR information system designed to streamline processes and automate transactions.

Summary of Key Responsibilities:

1. Develop and implement HR systems and processes aligned with the organisation's overall goals.

2. To support the organisational culture to promotes inclusivity, engagement, and high performance.

3. Oversee HR operations including recruitment, performance management, training and development, compensation and benefits, employee relations, and HR compliance.
4. To support managers in addressing cases related to dispute resolutions, disciplinaries, grievances, absence, performance, and redundancy.

5. To deliver appropriate learning and development activity aligned to the overall learning plan.

6. To manage the payroll bureau service.

In order to gain a better understanding of the role, please check our Job Pack which contains the essential criteria and person specification.

About you:

You must have:

• Significant HR management experience, with a proven track record of success.
• Extensive knowledge of HR principles, including UK employment legislation.
• Strong people management skills.
• Excellent interpersonal and communication skills.
• Strong problem-solving and decision-making skills.
• Ability to maintain confidentiality and act with discretion and integrity.

You ideally have:

• Professional HR qualification, such as CIPD. 
• Experience in change management and organisational development.
• Experience in pay and reward.
• Proficiency in HR software management.

About us:

King's College London Students' Union (KCLSU) is an independent charitable organisation that works to further the interests of approximately 36,000 students at King's College London. KCLSU offers a fun, social and flexible work environment attracting talented professionals who want to make an impact on a diverse student body.
We welcome you to join us.

Benefits of working for KCLSU include:

• Hybrid Working Policy 
• Pension Contribution
• Interest Free Season Ticket Loan & Computer Loan
• Cycle to work Scheme
• Enhanced Sick Pay
• Enhanced Maternity and Paternity Pay
• Eye Tests & single focal glasses allowance
• 34 days annual holidays including Bank holidays, volunteering days and wellbeing days
• Discounts at KCLSU venues
• Wellbeing allowance
• Employee Assistance Programme
• "No meeting Friday" ethos
• KEATS Learning Platform & LinkedIn Learning subscription
• Death in Service
• Access to KCL Libraries

Our commitment to Equality, Diversity and Inclusion:

At KCLSU, EDI is at the heart of everything we do and we endeavor to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post. 

Eligibility:

To be eligible to apply for this role you must: 

• Be eligible to work in the UK, and provide proof of this (i.e.a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
• Have a National Insurance number, or be in the process of applying for one
• Not be a trustee of King’s College London Students’ Union
• Trustees should not apply for a role whilst in their term of office, or should their application be accepted or progressed to the interview stage.
• Ex-Trustees can apply for student staff (non-administrative) roles, as soon as they finish their tenure. Ex-Trustees can apply for career staff / permanent staff roles, only after a year has passed of them being a trustee. Applications submitted within the year should not be accepted or progressed to the interview stage.

Beacon for Rare Diseases is seeking a Senior Scientific Projects Officer to join our established team and support us through the next stage in our charity's development. 

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OVERVIEW OF THE ROLE

As Senior Scientific Projects Officer, you will be pivotal in delivering Beacon’s scientific training initiatives. Your role will involve creating and delivering educational content through written guides, webinars, and workshops, aimed at equipping patient group leaders and academics with the knowledge to contribute effectively to the development of new therapies for rare diseases.

Alongside the Scientific Projects Manager and other key team members, you’ll work across two main areas of the charity’s work:

1. REMEDi4ALL: A European-wide drug repurposing platform, aiming to expedite the use of existing medicines to address unmet clinical needs. Collaborating with our European partners, you will drive the creation of training materials focused on patient engagement and education within the drug repurposing community.
    
2. Rare Disease Research: Supporting the development of the UK rare disease research ecosystem, alongside LifeArc’s newly funded Rare Disease Translational Research Centres. You will help establish new standards in patient-centred research, disseminating findings and insights from this innovative network to accelerate rare disease treatment development in the UK.

Across these projects, you will manage the development of educational materials, including writing and reviewing content, supporting and coordinating volunteers and pro bono contributors, planning and delivering live training events, and assessing needs through feedback and stakeholder engagement.

This role offers an exciting opportunity for someone looking to make a difference in the charity sector and thrive in a small team environment. The successful candidate will have a strong scientific understanding and experience in creating educational training materials, and/or medical communication. Your work will be crucial in driving forward Beacon’s mission of building a united rare disease community with patient groups at its heart.

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RESPONSIBILITIES

• Designing curricula and programmes for live training sessions for patient group leaders, academics, and other stakeholders.
• Creating written and video training materials for our projects, both independently and with Beacon team members, collaborators, and pro bono supporters.
• Developing and maintaining the REMEDi4ALL Digital Repurposing Academy using a WordPress-based learning management system.
• Overseeing and coordinating the expansion of the REMEDi4ALL Digital Repurposing Academy.
• Delivering live training on various topics on behalf of Beacon.
• Leading project work, engaging with a diverse range of stakeholders, and representing Beacon at meetings and forums as you expand your knowledge and confidence.
• Researching and conducting interviews to identify the training needs of our target beneficiaries.
• Performing in-depth research to understand user needs and training experiences and incorporating into training content.
• Collaborating closely, primarily through virtual communications, with project partners across the UK and Europe.
• Managing and updating a database of drug repurposing training opportunities.

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PERSONAL SPECIFICATION 

This is a role suitable for someone with, ideally, 2 or more years of experience within science or medical communication - this may be in the form of medical writing, developing and delivering training or medical science liaison work - and looking to contribute to a non-profit environment.

Essential

• Scientific degree, or equivalent professional experience.
• Proficient in the creation of educational content, particularly in written formats.
• Ability to explain complex scientific processes to a general audience, in both spoken and written formats.
• A confident communicator, able to build strong working relationships with virtual and in-person teams.
• Excellent research skills, with experience in identifying, analysing and collating information from various sources.
• A patient centric focus with appreciation of patient input in medical research.
• A proactive attitude with good initiative and a focus on impactful project outcomes.
• Attention to detail with a drive to achieve and maintain high standards.
• Drive, determination, and self-motivation, with a positive attitude towards work.
• Understanding of, and commitment to, the objectives of Beacon.
• Ability to deliver occasional out-of-hours work to accommodate Beacon events or travel in the UK and internationally.

Desirable

• Experience in project management.
• Experience working or volunteering with charities.
• An understanding of rare diseases and/or the UK healthcare system.

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WORKING AT BEACON

Beacon is a small, tight-knit team, with a friendly atmosphere and strong commitment to our beneficiaries. We aim to give all employees opportunities to pursue their interests, develop their skills and shape their career path.

At Beacon, we are pleased to have flexible working practices that allow our employees to balance their personal and professional lives. We also recognise the substantial benefits of in-person collaboration and communication to the organisation and its staff. We offer flexible hours and hybrid working to encourage good work-life stability and ensure seamless teamwork across the organisation.

Compensation and benefits

• £27,000 p/a salary 
• 25 days holiday, plus bank holidays and Christmas to New Year closure 
• 5% pension contribution 
• Flexible working practices 
• Access to free mental health support, counselling and 24/7 telephone GP 
• Discounts at major retailers, supermarkets and gyms
• And much more - download our Job Description for a full list of benefits 

Advocacy and Healthwatch are powerful allies for change. As one of the UK’s largest providers of advocacy, advocacy-related and Healthwatch services, this new role offers an exciting opportunity to make a real difference, putting people at the heart of what we do.

Advocacy allows Individuals to have their voices heard and respected when decisions are being made about their health and social care. It raises awareness of people’s rights and entitlements and empowers people to advocate for themselves or to speak up for them when they can’t.

Healthwatch uses feedback from the public to better understand the issues facing the NHS and other care providers and make sure people’s experiences improve health and care for everyone – locally and nationally. Healthwatch can also help people to get the information they need to make the right personal choices to get the support they deserve. You can find out more about what we do on our website.

About the role

The Head of Operations will have oversight of all service delivery to ensure people are at the heart of what we do, and we are the best we can be, through:

• Setting and reaching high standards
• Promoting collective and personal responsibility
• Making best practice happen
• Championing continuous improvement.

What we need from you

We are looking for an experienced leader and manager who is skilled in building and developing effective relationships with colleagues, particularly with a workforce which is geographically dispersed. Looking for a chance to make a real impact, you will have the desire and passion to drive forward the mission and values of The Advocacy People.

Although this role is predominantly working from home the role does require monthly travel to see our local teams which are currently accross the south of England. You must have access to a stable home broadband service, good mobile signal, a full driving licence and your own transport as well as flexibility with working hours.

What happens next

If you’d like to know more, the full job description and information about how to apply can be found on our website 

Anyone joining our team is subject to The Advocacy People’s Safer Recruitment pre-appointment checks. Applicants invited to interview will need to bring evidence (photographic where possible) of their right to work in the UK and new employee start dates will only be confirmed once other mandatory checks, including the appropriate DBS clearance and 2 satisfactory references, one of which will need to be from your most recent or current employer, have been received.

We look forward to hearing from you!

Closing Date: 9am on 5 August 2024

Interview Date: 20 August 2024

Interview venue: MS Teams

If you would like to discuss the role further, please contact Sarah Deason.

About the team

We have big goals over the next few years.

We're going to be fighting for mental health in a way we never have before.

Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Team information

Will you join us?

The Philanthropy Officer will be a vital member of the high performing Philanthropy team, responsible for both hands-on fundraising as well as providing prospect research and administrative support. This fantastic role offers the opportunity to gain wide-ranging experience across high-value fundraising, learning from skilled and successful colleagues in a sector at the cutting edge of philanthropic activity and helping to raise an ambitious £2.5m in 2024/2025.

You will be responsible for proactively identifying and researching new supporters, coordinating introductory letters to newly established trust and foundations, processing income, thanking donors, ensuring accurate and compliant data keeping, and providing administrative support.

There will be plenty of learning and development opportunities, from contributing towards our high value events, working with colleagues on 6 figure opportunities and drafting and reviewing our communications.

If the above sounds interesting, we're keen to hear from you. Previous experience working in a charity sector isn't essential and we're happy to hear from candidates from various sectors who are keen to work for Mind and make a real difference to the lives of those of us experiencing mental health problems.

Key duties and responsibilities

The post holder will:

1. Coordinate the monthly small trusts mailing programme, refreshing mailing lists and ensuring communications are tailored and compelling.

2. Manage a small caseload of higher value supporters and prospects, ranging across trusts, foundations and individuals, and raise income by initiating and developing meaningful and enduring relationships to support Mind's charitable delivery.

3. With a range of tools, help build a strong and up to date pipeline of appropriate funders for the wider team by identifying and qualifying new prospects.

4. Manage the thanking process for unsolicited gifts and donations, ensuring personalised, timely and sensitive communication with funders.

5. Work closely with Income and Operations, Finance and CRM and Data teams to ensure all donations are processed in a timely and accurate way, have correct income codes, resolve income queries, transfers and discrepancies and ensure that the team receives timely reports in the appropriate format.

6. Input into annual and quarterly phasing of income: setting ambitious financial ask targets for donors and prospects in your caseload, carefully monitoring and reporting on progress of income, assessing risk to the budget to inform current and future financial years, and working to mitigate any loss of income.

7. Where required, help with ad-hoc prospect research and due diligence requests, completing and refreshing research profiles, using external resources and databases.

8. Provide support on stewardship event activities including coordination of guest lists, writing guest profiles, recording invites and activity on the database.

9. Support and coordinate team communications, including writing and reviewing copy for impact reports, newsletters, thank you letters and annual review mailings.

10. Ensure Mind's database has accurate and up to date records which adhere to Data Protection requirements and produce reports as required to help senior officers and managers analyse pipeline movement and income projection.

11. Undertake the accurate recording and maintenance of donor records on the database (Microsoft Dynamics), and other systems, adhering to business rules and protocols, Data Protection and Fundraising Regulations.

12. Stay informed of Philanthropy trends across the sector, actively participating in fundraising networking groups and bringing ideas to inform Mind's philanthropy activity.

13. Develop and maintain relationships with key internal contacts across departments such as External Relations, Mind Cymru and local Minds as appropriate.

14. Undertake any additional duties that may, from time to time, be necessary and compatible with the nature and grade of this post.

Mind's equity statement

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.

About the Youth Investment Fund (YIF)

The Youth Investment Fund (YIF) is over £300m of capital and revenue grants, funded by the UK Government.

YIF is a commitment to young people to transform and level up the out-of-school youth sector. It will provide truly innovative youth facilities in levelling up priority areas, and early-stage/seed resource funding to underpin them, enabling more positive activities that deliver improved outcomes for young people.

Phase 1 was launched in January by Children in Need on behalf of the UK Government delivering £12 million of funding for small-scale projects and we’re now delivering phase 2.

Our aim is to deliver grants for up to 300 facilities that:

• represent positive value for money,
• are environmentally sustainable,
• and enable positive activities for young people aged 11 to 18 (up to 25 for young people with Special Educational Needs and Disabilities)

in eligible places across England, by 2024/25

For further information on YIF please visit the Youth Investment Fund website.

About Social Investment Business

For over two decades, Social Investment Business has provided finance and support to charities and social enterprises. We empower these organisations to do what they do best - serve the communities they operate within. 

Our values are: People First, Curious, Bold, Collaborative, Accountable

To find out more about what we do and our values please visit our website.

About this role:

This role plays an important part in enabling the YIF team to support the delivery of the Fund and to provide excellent customer service to its grantees.

We are looking for someone who: is motivated by our mission and is looking for an administrative position at SIB. You will need to like working with numbers, be good at scheduling calls and engaging with customers and have excellent attention to detail.

Key responsibilities

1. To support effective triage of YIF grants to enable timely monthly disbursements to take place.

2. To ensure that calls are scheduled with each grantee due a disbursement in each month.

3. To support the team with reconciling spend evidence.

4. To undertake these calls with each grantee, checking the figures they have shared through the grantee community in Salesforce, updating these figures diligently and accurately.

5. To collect additional information on the progress of each grantee’s capital project, updating relevant fields in Salesforce diligently and accurately.

6. To collate all relevant updates from each month’s calls, and share this reporting with the Senior Relationship Manager and Head of Property Funding to enable accurate cross-checking with the finance team and timely reporting to DCMS.

7. To manage the customer inbox on a daily basis and respond to enquiries from customers using guidance notes and where necessary escalating queries to the YIF Admin Team Leader in the first instance.

8. To maintain grantee tasks in Salesforce and ensure that Relationship Managers are aware of any actions that have arisen from monthly calls.

9. To provide support where necessary to external Relationship Managers.

10. To support general administrative coordination across approved grants, most particularly those relating to disbursements, data input, data checking and task management.

11. To work within the organisation's values, principles and processes to achieve operational excellence.

12. To adopt our continuous improvement and learning ethos.

13. To support and embed equality, diversity and inclusion into day-to-day behaviours and activities within your role as well as contributing more widely across SIB’s commitment to E, D & I.

14. To support and contribute to the implementation and delivery of SIB’s strategy.

15. In agreement with manager to undertake other tasks and work on cross team projects that support the objectives of SIB as required.

Core competencies

· Good team player with willingness to assist others

· Self-motivated, with high energy and an engaging level of enthusiasm

· Previous experience of using a CRM system, ideally Salesforce

· Excellent Microsoft Office Skills, including Word, Excel and PowerPoint

· Excellent customer service skills

· Good numeracy/analytical skills

· Well organised with attention to detail

· Excellent written and oral communication skills that can be adapted for a variety of audiences

· Ability to multitask, work flexibly and willingness to learn new skills

· Ability to negotiate, anticipate and solve problems and to support others to do so

· Ability to deal sensitively and diplomatically with people from all levels with a calm, professional and friendly attitude

Desirable competencies

 Advanced Excel skills

Role Title:  Supporter Contact Officer-

Salary: £35,326 pro rata

Location: London

Tenure:  Temporary 6 months

   

ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty.    As part of the ActionAid Federation, we work with women and girls, our partners, and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want.   

    

Are you a keen advocate of women and girls’ rights in emergencies? 

Do you have experience providing  exceptional customer service?

Would you like to work as part of a passionate, dynamic, and forward-thinking non-profit Supporter Contact Team?

Then we'd love to hear from you! 

As a Supporter Contact Officer you will be joining an incredible team that acts as the first point of contact for existing and potential supporters - whether that’s by phone, email or social media. The Supporter Contact Team ensures existing and potential supporters receive great customer service, whilst facilitating continued interest and connection between supporters and the vital work that we do! This may take the form of: processing payments, maintaining supporter records, managing enquiries and providing information about ongoing appeals, campaigns and child sponsorships. 

Building rapport with supporters and upselling donations and marketing various donation options and products will be a key element of the position as will maintaining supporter records, managing enquiries and providing information.

You will be responsible for:

Being the voice of ActionAid, building rapport and working with colleagues across the organisation to resolve supporter queries and problems 
Providing information about ongoing appeals, campaigns and child sponsorships 
Processing payments and looking into transactions 
Maintaining supporter records and recording communications
Discussing the work of ActionAid and our range of products 
Handling complaints and complex queries 

Due to the nature of this role, the successful candidate will be asked to participate in criminal records checks at the point of offer. 

   

Additional Information: 

Diversity, Equality, Inclusion and Belonging: 

Diversity, Inclusion and Belonging are key to our organisational culture.  We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees.  We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from underrepresented/marginalised communities. 

AAUK is a disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role. 

Referencing and Safeguarding: 

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include safeguarding, criminal records and terrorism finance checks. By submitting an application, the job applicant confirms their understanding of these recruitment procedures. 

ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK Staff and ActionAid UK Representatives to share this commitment. We will not tolerate our Staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work. 

Working practices: 

ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.   

ActionAid UK has a hybrid working policy for many of our roles.  The requirement will vary from team to team and the responsibilities of individual roles.  As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and “Company Connection days.”  Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.   

Please note that ActionAid UK does not offer fully remote working options.  We encourage you to discuss hybrid working expectations at interview. 

Recruitment Processes: 

Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible.   

If we receive a very high response, we may close the vacancy early and will not accept further submissions.  

The Reception and Administration Assistant will be responsible for the smooth running of our reception area at The Beacon Centre, ensuring a high-quality experience for all visitors. They will support the Director with a variety of administrative tasks, including managing the bookings diary and general enquiries, and offering clerical support to our groups.

Hours: 1 day a week (8 hours)
Reporting to: CEO and Brand Ambassador
Location: London office based (office in central London near Bank station) 

Salary: 1 day a week pro-rata of £30,000 (£6,000) – Overtime is compensated either by pay or time off in lieu 
Holiday: Pro-rata of 30 days a year excluding bank holidays plus holiday office closure (before New Year’s holidays) and 1 day of annual mental health leave
Contract: 18 months temporary contract (including 6 months probationary period)

Main purposes of the job

• Managing The Vavengers social media channels. Mainly Instagram, X, and LinkedIn with development opportunities on Facebook and TikTok.

• Co-managing our Squarespace website, keeping it up-to-date and accessible for our range of audiences. 

• Creating a range of graphic design artwork in digital and print, including but not limited to: social media assets, event branding, marketing materials and educational resources. 

Key tasks

• Planning and executing creative content across The Vavengers media channels. Telling the story of the organisation and our community, engaging with supporters and growing awareness on relevant topics. 

• Keeping our external-facing touchpoints up to date and on brand: website, social media, printed materials and merchandise.

• Providing or sourcing designed materials for the team and our community.

• Exploring creative engagement opportunities for The Vavengers.

• Being flexible and reactive to the needs of the small organisation, knowing when to prioritise your role or fulfil different tasks for the benefit of the team. 

• Documenting events and campaigning activities for social media and charitable marketing purposes. 

Key objectives

• Active social media accounts that engage new and historical followers.

• A strategic approach to social media. Using a test and learn approach to reach high-levels of engagement, both following trends and creating them!

• A consistent, trustworthy and high-quality visual and written brand that is recognisable as The Vavengers. 

• Becoming a core member of The Vavengers team and community through building meaningful relationships. 

Skills

Adobe Indesign, Illustrator, Photoshop, Premiere Pro, Hootsuite, Squarespace, Writing, Editing, Social Media, Videography 

The Vavengers

We are The Vavengers. We listen, we support and we take action. We educate, collaborate, aid and empower. We are a survivor, migrant and female-led organisation, standing with and for every woman affected by Female Genital Mutilation/Cutting (FGM/C) and all other forms of Violence Against Women and Girls (VAWG) - let’s help end it together. Our work takes 3 forms: campaigning, direct support, and awareness raising and education.

Equality commitment

Our sector is under-representation of People of Colour, LGBTQIA+ people and people with long term conditions or impairments, as well as those with lived-experience of Female Genital Mutilation/Cutting. We particularly encourage you to apply if you belong to one of these groups or sit at multiple intersections of disadvantage. We are committed to the Disability Confident standard and will guarantee an interview to any candidates who declare a disability and meet the essential criteria for the role.

The Vavengers is a proud Living Wage Employer, Certified Halo Workplace and member of the Sunflower Network for Hidden Disabilities, as well as a member of the Employers' Initiative on Domestic Abuse. 

If you have any questions or would like to learn more about this role please get in touch.