Community Management Jobs

Location: Hybrid - Minimum one day per week from Nottingham office. Remaining time can be home based, or office based.

What will you do:

As Services Co-Ordinator, you will take the lead on two of Headway UK’s vital services. You will be responsible for processing applications to our Emergency Fund, which provides travel and hotel grants to family members, to support them to be at the bedside of loved ones, when their family member is in hospital, after acquiring a brain injury. Your role will include making recommendations for funding, signposting applicants onto other organisations, keeping detailed records and producing basic financial reports to highlight the Emergency Funds’ position throughout the year.

You will also lead the annual renewal of the Headway UK’s Solicitor’s Directory, ensuring it remains a vital resource for those seeking specialist solicitors with experience in handling brain injury cases. 

You will work alongside colleagues within the wider Services Department to provide exceptional co-ordination and administrative support, to some of our direct services, including training and our network of local independent Headway charities and volunteer led branches.

On occasion you will also be required to work with the Project Lead for Brain Injury Identity Cards and assist with processing Brain Injury Identity Card applications.

About you

We’re open-minded & welcome all applicants who believe they can succeed. Though ideally as Services Co-Ordinator, you will:

• Have a passion for improving the quality of life for others, especially those with disabilities and long term health conditions.
• Be able to communicate effectively and confidently to brain injury survivors, families, carers and staff within hospital settings
• Have exceptional administrative skills
• Strong attention to detail and able to consistently input accurate information into our CRM
• Have the ability to manage multiple tasks autonomously
• Be an active member of the Services Department and contribute to its culture

Benefits

As a staff member at Headway UK you’ll have access the following range of benefits;

Financial Security 

• Competitive Salaries
• Pension - You’ll be automatically be enrolled into the People’s Pension with Headway contributing between 5 – 8%
• Occupational Sick Pay Scheme – Increasing with length of service.
• Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for

Flexible Working

• Remote working – For the majority of our roles we can facilitate fully remote or hybrid working.
• We understand that a healthy work-life balance is essential for our team to thrive. Headway UK offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.

Wellbeing

• You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
• Eye Test Vouchers
• Mental Health First Aiders

Holidays and leave

• You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.

Benefits

• You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.

About us

Headway UK plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway UK is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway UK strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.

Embark on a fulfilling career with Headway UK and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway UK, where every role plays a crucial part in empowering those on the path to recovery.

Safeguarding

At Headway UK we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a DBS check and two satisfactory references.

Equality, diversity and inclusion 

We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.

We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.

Please don’t hesitate to drop us an email if you need support with the application or you would like a chat about what it’s like to work with us.

Thank you for your interest in Headway UK and we look forward to getting to know you!

Next steps

• Closing date: Wednesday 14th August.
• Interviews: Wednesday 21st and Thursday 22nd August.

Would you like to use your skills in public affairs to help horses in Europe and around the world?  Leading international charity World Horse Welfare is seeking an experienced Public Affairs Officer to assist with the development and implementation of the charity’s public affairs activities.  In association with the Senior Public Affairs Officer and working closely with the Chief Executive, Director of Communications and Public Affairs and teams across the charity you will support the increase in the charity’s influence and profile within the EU and internationally, working with governments, civil servants, institutions, networks and other NGOs.

You will be proactive with excellent communications skills, highly organised and educated to degree level.  The successful applicant will have a proven track record of success in a related EU or international role and be fluent and accurate in both spoken and written English (other languages a plus).  Knowledge of policy development in the European Union is essential.

This is an excellent opportunity for someone seeking to hone their public affairs skills while helping improve the welfare of horses, ponies, donkeys and mules. 

Head of Services & Development

Reporting to: CEO

Salary: £41,600

Terms: Permanent, 37.5 hours a week

Buckinghamshire has a growing older population who are the heart and soul of our communities – for example as employers, workers, volunteers, mentors, carers and child-minders. They help make our worlds go round. But when the challenges of older age feel overwhelming, and someone’s own world shrinks, Age UK Bucks is there to support them. Based in Aylesbury and working across the county, our services support older residents to maintain their independence and well-being, especially when times are difficult:

Job purpose: As a key member of the senior leadership team, you will help lead the organisation through transformational change to more effectively and sustainably deliver our mission - to support, champion and empower older Bucks residents to meet the many challenges and opportunities of ageing.

The role: You will oversee the development and delivery of high quality, person-centred, compassionate and effective support and services for older people across Bucks that has demonstrable impact and quality. You will help shape the charity’s structure and improve operational capability, building the team’s skills and nurturing new relationships with partners and clients to achieve this.

We are looking for someone who is empathetic to the needs of older people and their families. You will need to have great communication skills and have the ability to flex between day to day service delivery support and strategic planning and development.

If you would like to view the full job description please visit our website.

To apply for the role, please send your CV with a covering letter detailing:

· Why you are applying for this role.

· What skills and experience will you bring.

· What are your areas of development.

Equal Opportunities

Age UK Buckinghamshire strives to meet the needs of all older people in Bucks but is also aware that some communities could be better served by us. We therefore want to become more representative of the community we serve. We encourage equality, diversity and inclusion in the workplace and encourage applications from our wonderful rainbow of talent in Bucks and people of all ages.

Location: London
Department: Frontline London
Contract type: 1 Year Fixed Term Contract
Hours: 35
Salary: £23,933 per annum

Big Issue Changing Lives CIC is looking for an Support and Outreach Assistant to support the direct the direct delivery of services to individuals participating in Big Issue enterprises, including selling the Big Issue magazine. The core of the role is facilitating access for members of our Roma Communities to the Hand Up Service and other local services, resources and networks required to address the barriers they are facing to moving forwards out of poverty. Where local services and resources are not available you will also support the Outreach Team with the delivery of information, guidance and some direct interventions, such as training sessions, directly.

This is self-starter role in which you’ll be responsible for connecting with potential service users within the Roma community, introducing the service to them, sharing information from our Hand Up plus services and supporting them to engage with the core Hand Up service. You’ll be working within a small team of Outreach workers and will work to maintain a set of Service Standards which help maintain the quality of the service nationally.

The role is highly flexible and no two days are the same. You’ll bring your own experience and knowledge to the role, as well as your ability to speak Romanian. We will support you to build on that through an ongoing training and development programme which aims to ensure all Hand Up Service Team members have up to date, relevant, knowledge in key areas including housing, benefits, debt, immigration and more. In the course of a day, you’ll usually be working with service users across multiple of these issues and supporting engagement with a wide range of external agencies such as health services, local authorities, charities and more, to get access to services for those you are supporting.

Your main roles and responsibilities will be:

- Undertake phone and in person outreach to introduce the Hand Up service to Roma Big Issues vendors
- Delivery of direct intervention to Roma vendors using guidance and resources provided
- Join meetings with Roma Vendors and Outreach Workers to support with action planning and provision of support and guidance
- Support with translation and interpretation within your local team to enable accessibility of the service for Roma vendors
- Support the local Hand Up Service to build current knowledge of local and national agencies that can support Roma vendors
- Support the organisation and delivery with Roma Vendors of 1-2-1 and group training sessions and drop-ins
- Ensure that your work meets service standards and targets and complete surveys with vendors as required
- Involving Roma service users in the service design and delivery as local and national opportunities arise
- Adhere to all required policies and procedures including with regards to safeguarding, lone and safe working, case work management and expenses and finances
- Undertake any other duties as required by your manager (within reasonable expectations)

You need to be:

- Passionate about and committed to supporting those living in poverty
- Confident communicator face to face and on the phone in both Romanian and English, with ability to convey information clearly
- Able to build rapport with diverse individuals from the Roma community
- Knowledge and understanding of the challenges and inequalities that individuals from the Roma community may face in the UK
- Excellent time management and very organised, with the ability to complete tasks by agreed deadlines
- Good data entry skills
- Able to represent the organisation to other professionals and partner agencies
- Able to work with individuals in both one to one and group formats
- Able to follow guidelines and work within policies, seeking support from line manager as needed
- Willing to work in flexible locations including our community office, as well as visiting vendors at pitches and attending community meetings. This role is not suitable for home- based working.

Please use your cover letter to demonstrate how you meet each of the following requirements. We recommend addressing each requirement specifically within your application. Voluntary experience and lived experience are welcome as evidence of your relevant experience, knowledge and skills, as well as any work experience.

Salary and Benefits offered:

- Salary of £23,933 per annum
- Incremental holiday entitlement starting at 25 days per year plus bank holidays (pro-rata for part time staff) plus paid leave to care for a sick child or grandchild and a sick or elderly relation
- Company Sick Pay
- Enhanced contribution to our workplace pension
- Enhanced maternity pay
- Training and development opportunities including an open learning library and management training schemes
- Health benefits include life cover, a health cash plan scheme which provides access to counselling and a range of therapies
- Please note that we reserve the right to review and amend our staff benefits and they do not form part of any contract of employment

Workplace details

This role could be based at our Big Issue office in London, but you will be mostly be working out and about within the community.

Closing date - 16 June 2024. Please note that we may interview before the role is closed so please apply asap.

Big Issue Group is striving towards Equal Opportunities. We particularly welcome applications from those who are underrepresented in our sector, such as women in senior roles, and people with disabilities and from Black and Minority Ethnic communities.

Since 1991, The Big Issue has fought poverty by creating opportunities and supporting people to take control of their lives. Over time our organisation has grown and now The Big Issue Group consists of The Big Issue Company Ltd and Big Issue Invest Ltd (our social investment arm). In addition, we also have our sister charity The Big Issue Foundation.

REF-215645

To provide a comprehensive and efficient welfare benefits service to older people, carers and those they care for, in Tower Hamlets in order to maximise their income, undertaking welfare rights checks; providing information and advice; and supporting carers with applications for a range of benefits such as: Pension Credit; Housing Benefit/Council Tax Reduction; Carers Allowance; Attendance Allowance and Personal Independence Payments & Universal Credit. 

You will provide information, advice and support with applications for other benefits and services available to older people such as grants, blue badge applications etc. 

You will work at our hub, The Carers Centre and in the community to meet the needs of our clients, and promote the service amongst partners and colleagues. You will raise awareness of the rights of older people (who may be carers or cared for persons), developing partnerships across the borough in order to increase the identification and referrals of older carers or carers of older people. 

Employed by the Carers Centre and supervised by the Welfare Rights Manager, the post holder will be expected to work both alone and as part of a team.

Do you want to make life better for LGBT+ victims and survivors of abuse?

Galop, the UK’s LGBT+ anti-abuse charity, is seeking an individual with a background in finance, and a proven ability to manage projects, a team and relationships with stakeholders. This is an excellent opportunity for someone self-driven, energetic and proactive looking to take on the challenge and responsibility of managing a small finance team in an organisation making a difference in the lives of LGBT+ survivors of abuse and violence.

Galop works directly with thousands of LGBT+ people who have experienced abuse and violence every year. We specialise in supporting victims and survivors of domestic abuse, sexual violence, hate crime, and other forms of abuse including honour-based abuse, forced marriage, and so-called conversion therapies. We are a service run by LGBT+ people, for LGBT+ people, and the needs of our community are at the centre of what we do.

At Galop, we believe in equity and understand the importance of inclusion for staff with a wide range of lived experience. No matter your age, race, faith, orientation, gender identity, disability, or class, we want you to feel welcome here. To that end Galop has a multi-year Equity, Diversity, and Inclusion plan in place, currently focusing on equity and inclusion for trans staff and staff members of colour. We are committed to listening and learning, and to constant improvement. We believe it is our job to make sure that all our staff, particularly those from minoritised backgrounds, feel welcome, safe, and able to thrive at Galop.

Galop is a charity registered in England and Wales, with around £4m of income and 65 employees.

About the Role

As the Financial Controller you will be part of the Senior Leadership Team (SLT) and report into the Chief Executive Officer. You will lead a small team and manage the relationship with our existing outsourced finance team, payroll provider and auditors to deliver high quality professional finance services to the charity. You will be responsible for the financial systems and processes and ensuring the quality and timeliness of work delivered.

Galop has gone through a period of rapid growth and you will be continuing the work to align its financial practices to its new operating model. Personally, you will be resilient and driven to develop, implement and improve financial policies. You will be working with the Treasurer and SLT to improve financial management and controls. Your financial analysis and reporting skills will be exceptional and you’ll have the ability to manage people setting clear goals and priorities for your team whilst providing support and challenge where needed.

You will work closely with other teams to establish regular, clear, and consistent channels of communication at all levels within the organisation. You will build and maintain strong relationships with senior managers and their teams and will; improve the understanding of charity’s performance; influence decision-making; deliver analysis and insight on business opportunities and support options and scenarios planning including funding applications.  

Location

Hybrid – this role requires some working days to be in our central London office, and some days working from home.

Hours

0.8 - 1 FTE, Part-time (28 hours per week) or Full-time (35 hours per week)

Contract

Permanent

Reports to:

Ben Kernighan – Interim CEO

Salary

Salary scale - £47,369.25 - £54,010.33 (including inner London Weighting of £4,129.42 which is available to staff who live in London and/or work from the Galop office in central London). Dependent on experience and pro-rated for part time roles. 

Closing Date

Applications should be submitted by midnight on Sunday 4th August 2024.

Interviews will be held on a rolling basis with the first sets during week commencing July 22nd. Further rounds will be conducted through August.

Please visit our website to apply. 

The International Programme Officer will report to our Global Operations Director and will work closely with personnel and partners in different countries where WW supports development programmes, to ensure the work we support is aligned with WW’s strategy, and that the delivery of our work has impact, is on track and is in line with donor agreements and budgets. 

Specific responsibilities will include:

1. Programme coordination, monitoring, evaluation, reporting and learning

• Support organisational and programme planning, ensuring alignment with agreed delivery targets, outputs and outcomes.

• Support partners to ensure MEAL systems are effective in tracking, supporting and learning from delivery of workplans.

• Monitor financial and material resources relevant to project needs, flagging any concerns to the line manager and UK Director of Corporate Services.

• Champion learning, supporting teams and partners to analyse, package and deliver learning internally and externally for advocacy and communications, focused on driving system change at scale.

• Proactively seize opportunities and troubleshoot problems that arise in the course of the work. Deliver proactive management interventions that keep work on track and maximise impact.

• Ensure social inclusion, where the needs of vulnerable people are clearly heard and acted upon, is at the heart of our work.

• Support effective communication across and with the UK team, and partners in other countries. 

2. Technical delivery and quality assurance

• Provide technical advice and support partners with delivery, investigations and assessments.

• Identify or co-develop appropriate methods and guidance to support delivery of key tasks within the programmes.

• Liaise both diplomatically and effectively with stakeholders. 

• Ensure quality documentation and record keeping.

• Support country teams to undertake desk studies and literature reviews and produce and issue background reports.

• Support organisational capacity building and training of partners, including compliance with internal policies and best practice.

3. Documentation, learning and advocacy

• Mentor and support teams to collate, analyse and synthesise knowledge generated.

• Mentor and support teams in documentation, including writing and reviewing high quality, timely reports programme reports that respond to donor requirements and illustrate impact.

• Develop, co-author and disseminate knowledge products, including case studies, training modules, and guidance materials in support of programmes, liaising with the Director of Public and Political Engagement.

• Support our partners to develop powerful evidence-based stories and narratives to engage media, specific targeted groups, our wider networks and new audiences, including press, multi-media and website content.

• Coordinate and support the effective use of Information and Communications Technology across teams.

• Identify opportunities to increase programme visibility and raise the organization’s profile by disseminating results within and beyond the development community and water sector, liaising with the Director of Public and Political Engagement.

4. Organisational development

• Represent Water Witness and the interests of its stakeholders at local and international meetings as required, and develop strategic relationships with partners.

• Contribute to the strategic development of the organisation including through supporting the development or support of funding proposals, bids and efficient back office support and management.

• Provide advice, support to the Director, Senior Leadership Team, team, partners and the Board of Trustees.

• Help secure and deliver consulting and other work assignments globally as required.

New Vacancy for Operations Director at a well-respected charity in Newport

Do you want to make a difference with your leadership skills? Have you considered a leadership role within a well-respected charity that is making a difference in Wales?

The Gap Wales works to fill the gap between key needs in our community and current public services. The majority of our work is with asylum seekers and refugees. We work with them to help improve their well-being, advocate to meet essential needs and work in partnership with other local services.

After years of helping this community integrate with our wider community, The Gap Wales was registered as a CIO in 2019. Since then it has developed an enviable reputation, including glowing praise in both the UK Parliament and Senedd Cymru. We work in partnership with Newport City Council, Pobl Homes and many other specialist charities.

Last year we completed a Strategic Review of our charity to help us grow well. Demand for our services continues to grow as does the giving from many individuals and bodies who support the positive difference that we are making.

Now we need the right leadership in place. Working with both our highly skilled passionate staff and the Board of Trustees, this new Operations Director role will help lead The Gap Wales into the next phase. Come and join us on this exciting journey.

Although on-site people management is an important part of this role, there is also the opportunity to work remotely every Friday.

There are more details in the attached job description that I've attached. If you believe you could be the right person for the job, please send a cover letter explaining why & your CV.  We are excited to hear from you...

** Deadline for applications = 09th August 2024 **

Job Description

Salary: £43,000 to £48,000 1.0 FTE, part time applicants will be considered

Contract length:           2 years, with potential for extension

Location:                      Thames21’s main office at the Guildhall, City of London; but we also offer hybrid working

Responsible to: Head of Improving Rivers

Responsible for:  Improving Rivers Programme Managers

About Thames21:

Thames21 is a leading environmental charity, working across London and the Thames Basin to deliver high-impact nature-based solutions to the climate and biodiversity crisis through restoring rivers, whilst also connecting communities to their local green-blue spaces and inspiring long-term stewardship of them. 

About the team

The Improving Rivers team is a dynamic and driven team which seeks to deliver effective and long-term restoration of river and catchment ecosystems. We work in cross sectoral partnership across the Thames Basin. The team takes a nature-based solutions approach and explores innovations as well as effectively deliver standard impactful approaches which drive the restoration of river ecosystems. 

Diversity at Thames21

Equity, Diversity and Inclusion at Thames21 is key to our success and as such we employ staff from a diverse range of backgrounds, this we feel is key in ensuring that everybody has an equal opportunity and is not treated differently or discriminated against because of their characteristics. We value the voices of our individual employees, and we strive to work in a collaborative, innovative balanced way. The postholder must actively support this.

Purpose of the role

The postholder will support the strategic development of the Improving Rivers portfolio in collaboration with the Head of Improving Rivers and Improving Rivers Managers. The postholder will be responsible for implementing the strategic development of the team in partnership with the Improving Rivers Managers, whilst oversee and supporting the Improving Rivers Managers to implement Thames21 projects and programmes that achieve our 5 year plan goals. The Improving Rivers team covers a diverse portfolio including teams focused on River Restoration, Environmental Evidence, Catchment Partnerships and Rural Solutions. These programmes including cross sectoral work including public, private, academic and community partners, as well as using mechanisms such as Environmental Markets and implementing (and challenging) government policy.  These outcomes are integrated into the work on Thames21’s Engagement and Learning Team that develops and delivers a wide range of practical volunteering activities and targeted recruitment and awareness raising to ensure project better reflect the communities we work in and improve health and wellbeing outcomes.

Thames21 is looking for a skilled leader and with strategic vision who must have a genuine passion for and understanding of our mission and a love of rivers.

 Main duties and responsibilities:

1) Strategic Direction
Support the strategic development of the Thames21 Improving Rivers Portfolio of work, in liaison with the Head of Improving Rivers and the Chief Executive.

o Support development of operational targets that directly contribute to achieving the organisations mission and priority area of Thames21’s 5 year plan 2023-2028.

o Support development of strategies and oversee the implementation of action plans to achieve targets and organisation mission.

o Ensure that effective Monitoring and Evaluation procedures are embedded across the organisation’s projects and programmes. 

o Ensure E&L projects and programmes integrate and complement Thames21’s other work, whilst maintaining good relationships with the senior management team.

2) Leadership and Management

Managing the Improving Rivers Team, support and  directing managers, programme and budget oversight to achieve the objectives of Thames21’s strategy plan.

o Support and develop Improving Rivers Managers to achieve their targets and objectives including the development of their teams/areas of work

o Guide, support the Improving Rivers Team in the delivery of the portfolio of work, ensuring their well-being, performance at work and professional development. 

o Enable cross team collaborations and development for multi-benefits.

3) Business and organisation development

Support and enable delivery of Thames21’s wider strategy.

o Support development that will enhance the organisations performance and be responsible for seeing them through to implementation

o Support oversight of and lead on bids and project development for funds/programmes which are assessed on their technical competencies related to the Improving Rivers portfolio

o Support development of Strategic Environmental Markets and support/lead development of large/strategically important government bids/funding for Improving Rivers in partnership with other areas

o Support the creation of systems that build the skills of the team so they can develop more strategic and impactful projects and programmes independently and ensure they are implemented.

o Development and support strategic partnerships to achieve the organisation goals.

4) Work with the Head of Improving Rivers and Senior Management Team to ensure the organisation is performing effectively and that its systems and processes support the successful implementation of the Five-Year Plan.

o Ensure the organisation is financially sustainable and carry out accurate financial management, auditing invoicing, reporting and planning. 

o Support development of organisational policies, practices and structures and ensure they are applied across the organisation. 

o Ensure resources are applied proportionally across the organisation. 

o Establish and maintain practices of data collection for portfolio measurement indices, ensuring the data is entered into Thames21’s data collection platforms. 

o Oversee the application of Health and Safety throughout the team

 Other Duties

This job description cannot cover every issue or task that may arise within Thames21. At various times the post-holder will be directed to carry out other reasonable duties in support of other Thames21 activities that are consistent with those in this Job Description.

For more intormation and how to apply, please see the attached job description. 

The Third Age Project is dedicated to creating an inclusive world where a secure, healthy, and independent Third Age is accessible to all.

Located in the heart of Regents Park Estate, Camden, our community centre values its strong connection with service users. By fostering meaningful relationships, we can collaboratively develop programs that meet their specific needs.

As a centre coordinator, you will play a crucial role in our vision. You will support the organization's growth, coordination and development and contribute your own ideas.

Position: Centre Coordinator

Responsible to: General Manager

Location: Third Age Project, Regents Park (On-Site)

Hours: 28 hours per week, primarily on weekdays, with some evening and weekend work required. The hours are 9 am—5 pm, with an unpaid one-hour lunch break. Any overtime will be paid in time in lieu.

Salary: £25,000 - 26,000 per annum

Annual leave and benefits:

• 26 days annual leave (not including bank holidays)

• ·Enhanced maternity and parental leave

• Pension scheme

How to apply: Click the Quick Apply button below. You’ll be asked to submit a CV and cover letter.

Closing date: 7 August 2024.

Please note, we’re actively reviewing applications and interviews will be held on a rolling basis.

Housing Support Worker – Nottingham

Salary - £23,962 Per annum

Job Type - Permanent/Full-Time

Hours – 40 hours (9am - 5pm)

Location – Nottingham

We are a national social justice charity with more than 50 years’ experience of changing lives, building stronger communities and reducing crime. Last year alone we helped support, house, educate, advise and speak out for 38,000 disadvantaged young people and adults - and you could now help us make an even bigger impact going forward.

Who we are looking for:

We are searching for a Support Worker in Nottingham to provide housing and property management related support to young vulnerable individuals (aged 16-21),  together with the aim of achieving a successful move-on and other measurable outcomes.

Duties and responsibilities include but are not limited to:

• Support with initial assessments for service users.• Interview any new referrals and conduct the initial assessment before we house

• Designing and delivering effective support plans, based on the service user’s needs and abilities.• Maintain contact with service users as required depending on their needs maintaining a professional relationship and becoming a role model.

• Ensuring that where required housing and property management tasks are effectively undertaken in line with procedure and targets.

• Conducting risk assessments at agreed intervals as per the service contract, and being able to effectively identify, record and respond to safeguarding incidents

Previous experience in supporting vulnerable young people (either within the care, residential or education sector is essential and previous housing experience would be highly advantageous. 

A DBS check will be required for this role.

A full driving licence and own vehicle would be advantageous

For a full Role Profile please click 

For Nacro benefits please click 

Please apply online

The King’s Foundation

The King’s Foundation is a charity founded by King Charles III and was first formed in 1990. Inspired by the vision and values of His Majesty, the Foundation focuses on creating better communities where people, places and the planet can coexist in harmony. 

The charity offers education courses for over 15,000 students annually, health and wellbeing programmes for nearly 2,000 people every year, and spearheads placemaking and regeneration projects in the UK and overseas to revitalise communities and historic buildings. 

The King’s Foundation is headquartered at its flagship regeneration project, Dumfries House in Ayrshire, Scotland, and acts as custodian of other historic Royal sites including the Castle of Mey in Caithness, Scotland, and Highgrove Gardens in Gloucestershire, which are open to visitors. The Foundation also carries out its work at educational and cultural hubs in London, based at The King’s Foundation School for Traditional Arts in Shoreditch, Trinity Buoy Wharf on the River Thames and the Garrison Chapel in Chelsea.

The work of The King’s Foundation is underpinned by our Founder His Majesty The King’s philosophy of harmony: that by understanding the balance, the order and the relationships between ourselves and the natural world we can create a more sustainable future. We have a diverse and inclusive workplace, creating a welcoming, safe space for everyone. This means that every member of our team can bring their whole self to work. We encourage qualified applicants from a wide range of backgrounds to apply to and join The King’s Foundation and bring their valuable skills and experiences. 

The Foundation is committed to the equal treatment of all current and prospective employees, including the provision of workplace adjustments. We do not tolerate discrimination based on protected characteristics (age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership) or other difference such as socio-economic background or social origin.

The Role:

Responsible for fundraising from trusts, foundations and statutory sources.

The post holder will report to the Executive Director, Development and have close working relationships with the wider Development Department and programme managers from across The King’s Foundation. 

Key Tasks

Specific Duties will include:

• Research new sources of funds in accordance with activities and objectives in line with the organisational plan.
• Apply to trusts, foundations and statutory bodies, with responsibility for achieving an annual income target.
• Maintain and grow income from existing supporters.
• Liaise with programme managers to ensure applications meet delivery requirements.
• Support on the management of the Department’s database, ensuring that it is regularly kept up to date, adheres to GDPR and funding regulation guidelines and that regular reports and updates are provided to the Finance Department and senior management on a monthly basis.
• Be responsible for grant reporting and draw-down activities as well as keeping good records, files and information on all aspects of the work to ensure that activities and progress are monitored effectively and are made in accordance with GDPR requirements.
• Undertaking any other duties commensurate with the role, within the bounds of his/her own competence.

Person Specification

The essential skills, knowledge and experience required are:

• A proven record in fundraising from trusts and foundations
• Experience of personally managing relationships with grant-giving bodies
• Excellent written and spoken communication skills
• Creative and innovative approach to work

Other:

• The post will be based at The Garrison Chapel, London with the requirement to travel on occasion. 
• Your working hours will be 37.5 hours per week
• You must have the legal right to work in the UK.

Communications and Fundraising Coordinator

The new role of Communications and Fundraising Coordinator will be the first role in PDA Society which is exclusively dedicated to increasing our sustainability.

Position: Communications and Fundraising Coordinator

Location: Home-based with occasional prearranged in-person meetings

Hours: Part-time, 30 hours per week (hours may be worked flexibly over a minimum of 4 days a week)

Contract: Permanent

Salary: £15.87 an hour (Actual salary £24,757 - FTE £28,883)

Benefits: 4% employers' contribution to pension (can be uplifted to 6% with increased employee contributions), truly flexible working in an organisation that understands and values neurodivergence and carers responsibilities.

Closing date: 5pm on 14th August

Interviews: 27th August 2024

About the role:

Supported by our Communications and Community Manager, you will play a key part in our fundraising and communications and developing how we talk about the impact of our work.

Key areas of responsibility include:  

· Ensure our social media and email communications are welcoming, informative and useful for the PDA community.

· Build relationships with trusts and grant-giving organisations and write successful funding applications that help us to grow.

· Develop the communications around our training offer and demonstrate to different audiences how our training could help them with the challenges they are facing.

· Grow the number of individuals who make regular donations by developing the journey people take to become donors and ensuring that all donors know the difference they are making through their generosity.

· Provide digital support and stewardship for community fundraising events, making sure that people who raise money for us feel valued and know the difference they are making.

About you:

We're looking for an excellent communicator and copywriter who is confident crafting engaging messaging for various audiences, has incredible attention to detail, and cares about the difference we are trying to make as a charity. You’ll be able to work autonomously in a remote environment, and in exchange, you’ll get to work with a friendly and supportive team who will be committed to seeing you thrive.

We welcome applications from individuals with experience in fundraising, communications, and marketing, or candidates who have relevant transferable skills. The first stage of the application is anonymous and allows you to demonstrate the skills you would bring to the role.

About the organisation:

The PDA Society is the only specialist PDA charity in the UK.  We provide information, support and training about PDA for individuals, families and professionals. Our goal is to try and make life better for PDA people and their families – we believe that happy, autonomous lives are possible. Our strong commitment to research underpins every step we take towards improving understanding, support and outcomes for PDA people in the future.

You may also have experience in areas such as: Communications, Marketing, Marketing and Communications, Fundraising, Campaigning, Digital Marketing, Digital Communications, Communications Officer, Marketing Officer, Marketing and Communications Officer, Fundraising Officer, Digital Marketing Officer, Digital Communications Officer, Fundraising, Fundraiser.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The Head of Support Services will work with the Director of Support Services to create a positive, supportive culture of personal growth, underpinned by a holistic and empowering health and wellbeing approach.​​

Supported by the trustees, the CEO, staff and service users, the postholder will be a leader and will provide a constant stimulus for self-improvement in a learning, supportive and diverse environment. A candidate with a proven track record of delivery, they will provide high level and efficient management of Betknowmore UK support and community programmes, including all three primary services, GOALS, New Beginnings and Peer Aid, as well as bespoke projects which include the development of Hubs within key London Boroughs and creating digital activities.​

The postholder will work to ensure impactful service provision and outcomes; recruit, train and supervise a team of staff/mentors/volunteers to deliver support and community activities; and oversee service integration and collaboration with the National Gambling Support Network (NGSN) partners and other key stakeholders.​

A key aspect of the role will be to work closely with people presenting with gambling-harm issues and/or people impacted by someone else's gambling. The Head of Support Services will oversee sustainable recovery interventions which may include structured psycho-social 1:1 ​and group activities, counselling and therapy, peer and mentoring support, with services ​co-produced by clinicians and health professionals, and insight and knowledge from experts ​by experience. ​

The candidate should demonstrate previous experience of management and oversight of similar programmes of work, within mental health, addiction or community NHS or voluntary sectors. ​

Experience of gambling support and treatment and/or harm minimisation programmes is desirable, but not essential.​

Working with other members of the Senior Management Team, they will input into the management of the charity, as well as supporting grant, contract and tender submissions, operational management, governance, performance and contract monitoring and outcome reporting. This will include financial planning and budgeting.​

Adherence to health and safety, and equal opportunities and diversity policies is expected at ​all times.​

Key responsibilities and accountabilities​

Development and Delivery ​

• Manage the strategic and operational performance of services to agreed standards and targets with the Director of Support Services and CEO.​
• Provide management oversight to service teams and ensure the activities they are leading on are delivered to set quality and outcomes, that they are safe and operate in positive environments, and adequately supervised, monitored, audited and reviewed.​
• Provide management oversight to the charity’s portfolio of programmes and projects, including those within the National Gambling Support Network (NGSN)​
• Ensure strategic & performance coverage of all areas of service delivery outlined in the services’ SLAs.​
• Review service delivery and implement necessary changes, to ensure high quality service, reflecting best practice and clear impact for all service users.​
• Conduct regular supervision with staff and service users about service effectiveness and maximise client involvement in service design and development.​

Monitoring and Evaluation​

• Produce a monthly service review, linked to the charity’s strategy and business plan.​
• Manage monitoring and evaluation framework and oversee CMS/CRM systems.​
• Liaise with external support networks, such as universities and research organisations, to aid data management requirements.​

Line Management​

• Ensure staff are recruited, supervised and developed in accordance with Betknowmore UK systems and processes, in particular annual planning and review and objective setting.​
• Support the provision of staff training to the highest standard and in accordance with Betknowmore quality assurance standards ​
• Provide HR support and on-going staff line management.​
• Liaise with Clinical Supervisor to ensure staff have adequate support and resources.​
• Contribute to the development of services knowledge and practice, by keeping up to date with current research and practice and ensuring that the clinical and support approach of the teams reflects such current information as appropriate.​

Partnerships Building and Collaboration​

• Develop our operational and strategic relationship with external partners and stakeholders to maximise the success and impact of Betknowmore UK services.​
• Co-ordinate Betknowmore UK contribution to service-related networks ensuring attendance at relevant operational and strategic meetings and provide feedback and sharing of information.​
• Represent the organisation at events, webinars and other meetings to inform service development and promote best practice in service delivery.​

Financial Management​

• Oversee budgets and expenditure related to the services and help meet targets.​
• Provide oversight to petty cash and day to day expenses.​
• Assist with other fundraising associated with service development as agreed with Senior Management Team.​

Health and Safety Responsibilities​

• Ensure the safety and wellbeing of staff, clients and other beneficiaries is intact.​
• Oversee Betknowmore UK premises and risk assess external sites, ensuring all working environments work correctly to policies and procedures. ​
• Ensure that Betknowmore UK Diversity and Equality policies are upheld.​

General​

• Attend regular supervision sessions with the Director of Support Services.​
• To operate with clear professional & confidentiality boundaries to work within the organisations code of conduct.​
• To carry out other duties commensurate with the post.​

The Disclosure & Barring Service (DBS) - Disclosure ​

Betknowmore UK aims to promote equality of opportunity for all with the right mix of talent,​ skills and potential. Betknowmore UK welcomes applications from diverse candidates. Criminal​ records will be taken into account for requirement purposes only when the conviction is​ relevant. As Betknowmore UK meets the requirements in respect of exempted questions under​ the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013) by SI 2013​ 1198. All applicants who are offered employment will be subject to a criminal record check from​ the Disclosure & Barring Service before the appointment is confirmed. This will include details of​ cautions, reprimands or final warnings, as well as convictions.​

Qualifications or Relevant Experience​

• Educated to degree level or equivalent​
• Evidence of Continued Professional Development relevant to the role purpose and level​
• Two years minimum experience in a similar role​

Essential Knowledge & Skills​

• Knowledge of mental health or drug, alcohol or gambling support and recovery services​
• Ability to manage complex support and training services​
• Experience of establishing a positive recovery culture, aiding sustainable behavioural change​
• Experience of working with complex addiction and/or high support needs service users (group and 1:1 work)​
• Experience of safeguarding lead and procedures​
• Demonstrable track record of achieving successful outcomes and performance indicators at management level in a comparable national/ international organisation​
• Good understanding of IT applications and database​
• Commitment to continuous learning and development​
• Experience of multi-agency working and maintaining positive relationships​
• Ability to work with service users with multiple needs across diverse/emerging communities.​
• Experience in helping people to acquire life-skills including budgeting, healthy life choices, employment/education advice​
• Commitment to the charity’s principles and willingness to work within policies and guidelines​
• Be able to organise and prioritise your work working as part of a team or by yourself​
• An understanding of the principles of user involvement​
• Good verbal and written communication skills​
• Ability to keep accurate records​

Desirable Skills​

• Experience of working within NHS settings​

To find out more about this role, a Q&A webinar will be held on Wednesday 31st July at 7pm. Please register your interest here