Community Management Jobs

Job Title: Communications Officer

Salary: £26,000 - £30,000 dependent on experience

Team: Communications and Marketing Team

Hours: 37.5 hours per week

Location: Shooting Star House, Hampton / Christopher’s, Guildford

About Shooting Star Children’s Hospices

We have an exciting opportunity for a Communications Officer to join our team at Shooting Star Children’s Hospices.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.

About the role

Your key purpose will be responsible for developing inspiring and compelling written content to support income generation and raise awareness of our important work. The postholder will need to bring knowledge and understanding of what makes a good story, working closely with teams across the charity to capture and develop engaging content for a myriad audiences.

Main job responsibilities:

• Copywriting / Storytelling / Content gathering
• Internal communications
• PR and media support
• Reporting and collateral management

About you

This role requires experience of copywriting and storytelling, with a strong understanding of what makes a good story. You will require relevant experience of generating compelling storytelling ideas and building relationships with colleagues at all levels.

You will also have an ability to work under pressure, through heavy workloads and to tight deadlines and have the influence and communication skills to work effectively with internal and external stakeholders. You will possess an unyielding attention to detail, a can-do attitude and a passion for creativity.

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

What we offer

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions

Annual leave

• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5,10 and 15 years’ service

Contractual benefits

• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card

Health and wellbeing

• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site.

Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.

Equality, diversity and inclusion

Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

We're recruiting for a new Head of Income and Partnerships to join our team. 

ReachOut is a charity providing targeted youth development interventions which uplift individuals and drive positive societal change. We’re driven by our vision of a society where all young people are equipped with the skills and behaviours to lead fulfilling lives. 

We work in under-resourced areas where opportunities are more limited for young people and where educational inequality threatens young people getting trapped in a cycle of poverty.   

Reporting to the CEO, the Head of Income & Partnerships plays a pivotal role within our organisation, forming part of the Senior Management Team (with the CEO, Head of Programmes & Impact, and Head of Operations and Finance). 

They will drive the strategic development and delivery of our income generation (currently c.£1m pa) and marketing and communications work, working with established and new partners. 

We are seeking a dynamic, highly motivated individual with a proven track record in partnerships development and income generation and a good understanding of communications. 

The postholder will lead a small, multidisciplinary team, working collaboratively with the CEO, SMT and others across the organisation to acquire and retain the funds, volunteer and pro bono resources needed to deliver and grow our work. 

The Head of Health and Wellbeing, will be part of the Senior Management Team and will drive the success of our Health and Wellbeing strand, contributing to the achievement of the department’s strategic objectives. This role will develop and maintain partnerships, oversee the strand's growth, and manage a dedicated team.

Key Responsibilities:

- Manage the Trust’s Health and Wellbeing projects in line with their KPIs and within the proposed delivery plans.
- Write and oversee funding applications.
- Manage contractual expectations and reporting processes.
- Work with key stakeholders to identify areas for development within the city-wide provision.
- Produce high-quality written reports for internal and external purposes.
- Monitor and report on income and expenditure, monthly and quarterly, to the Executive team.
- Deliver, monitor and evaluate departmental expectations, aims and objectives.
- Lead the strategic health and wellbeing goals of PNECET to reduce health inequalities, leveraging the influence of Preston North End Football Club to create a lasting legacy across Preston.

Key Relationships:

- Reporting to the Deputy Chief Executive Officer.
- Line management of Health and Wellbeing programme Leads and Coordinators.
- Collaborate with health and wellbeing partners, PNECET staff, and external stakeholders.
- Engage with external commissioners and organisations to promote Health and Wellbeing programmes.
- Liaise with Preston City Council, Lancashire County Council, National Lottery, The Armed Forces Covenant Trust and other partners.

Key Performance Indicators:

- Success will be measured by the outcomes and impact of the programme against contractual expectations.
- The expansion and impact of Health and Wellbeing provision in Preston.
- Achievement of strategic objectives outlined in the Trust's "North End Together" strategy.
- Positive engagement with stakeholders, and the establishment of sustainable partnerships.

Working Arrangements:

- Full-time position, 37.5 hours.
- Office-based at PNECET with frequent travel within the community for partnership meetings.
- Flexibility required to accommodate evening and occasional weekend events and networking as part of programme delivery and quality assurance checks.

Job title:                     Senior Policy Manager

Salary: £48,456 per annum (Non-negotiable)

Location: London, E1 (hybrid working)

Contract/Hours: Full time 35 hours, Permanent

Benefits

• 33 days of holidays including bank holidays plus Christmas office closure.
• Option to buy or sell holiday days.
• Generous pension scheme of up to 10% employer contribution.
• Bike loan scheme for the purchase of a new bike.
• LinkedIn Learning with an extensive number of courses available.
• Employee Assistance Programme.

Are you keen to use your policy and advocacy skills to make a difference to the lives of Fairtrade farmers and workers around the world?

The Fairtrade Foundation is recruiting for a Senior Policy Manager to join our Public Affairs and Media Relations team and lead key policy and advocacy workstreams.

You’ll have great understanding of poverty reduction, human rights and environmental sustainability issues, and of how to influence government policy in these areas. You’ll have a strong understanding, in particular, of parliamentary processes and experience of working with MPs and parliamentary groups to influence Government policy. And you will be excellent at building strong relationships with a range of other actors including: senior policy makers, NGOs and businesses, and developing effective advocacy strategies that are based on priorities articulated by Fairtrade farmers and workers.  

It’s an exciting time to join the Fairtrade Foundation – this year we are celebrating 30 years of the FAIRTRADE Mark in the UK. Fairtrade Foundation is a passionate and ambitious development organisation committed to tackling poverty and injustice through trade. We are best known as the independent, not-for-profit body behind the FAIRTRADE Mark, a product label assuring consumers that their purchase helps disadvantaged farmers and workers in developing countries secure a better deal.

At Fairtrade we are committed to the safeguarding and protection of children & vulnerable adults in our work. We will do everything possible to ensure that only those who are suitable to work within this environment are recruited to work for us.

A DBS check is required for this role

Fairtrade is a movement for change that works directly with businesses, consumers and campaigners to make trade deliver for farmers and workers.

Fairtrade is a global movement with a strong and active presence in the UK, represented by the Fairtrade Foundation.

The international Fairtrade system (of which the Fairtrade Foundation is a member) works on behalf of farmers and workers to drive sustainable livelihoods, empower producers and workers, and make trade fair.

The Fairtrade Foundation is an equal opportunities employer and welcomes applications from all sections of the community

Closing date: Tuesday 6th August, 9am.

First round interviews are currently expected to take place w/c 12th August.

We may require a second round of interviews for a smaller number of candidates. If so, these are expected to take place w/c 2nd September.

Contract: Full time, Permanent

We are recruiting an interim Grants Operations and Data Manager, responsible for the systems, processes and data that contribute to the smooth running of the Foundation’s funding programmes.

The Rothschild Foundation delivers funding programmes both locally, in its home county of Buckinghamshire, and nationally, across England. Our areas of interest are Arts and Culture and Regenerative Food and Farming, where we make a number of multi-year investments each year, as well as operating a Community Fund which provides small grants to support local communities.

This is an exciting time to join the Grants Team. We have begun to refine our approach to our local funding through a Theory of Change process, involving local stakeholders in developing our intended outcomes. Following a review of our food and farming activity, we are developing a rejuvenated Regenerative Food and Farming strategy for our national activity in spring 2024. We have recently begun to develop our evaluation and learning processes.

We are lucky to call the beautiful Waddesdon Estate our home, operating from an office based on the Estate. Our grant-making is inspired by the art collection and buildings of Waddesdon Manor and the natural environment and farming practice of the Waddesdon Estate. We develop close working relationships with our grantees, often using our spaces and our cultural and environmental assets to support their work.

We offer hybrid working with some home-working, with Wednesday a dedicated day with the department all in the office.
Through our funding we are committed to making a difference across all communities. In our organisation we are looking to increase the diversity of our workforce and welcome applicants from diverse backgrounds to apply for this role.

Specific Duties Include
Systems and IT:

• Management of grants database (Blackbaud Grantmaking) including maintenance, auditing and system updates.
• Development of the database including external portal to improve user experience.
• Management and creation of online grant application and reporting forms with associated grantee correspondence and staff management dashboards.
• Working closely with IT and Records Management to structure and maintain the Grants Team’s SharePoint site and shared drives.

Finance:

• Develop, manage and maintain reporting systems to enable effective financial reporting.
• Develop and implement robust due diligence processes for all stages of grant making.
• Oversee grant payment requests and instructions, liaising with Accounts department to ensure payments are made on time and in accordance with grant agreements.
• Liaison with the Accounts department to prepare year end grants reports for statutory accounts and external auditing.

Data and Learning:

• Management and development of systems for collating and organising quantitative and qualitative data to meet evaluation and learning needs.
• Data analysis including creation of infographics and data visualisation.
• Liaison with external partners on systems for collating, organising and sharing data in accordance with current data regulation.
• Supporting the Buckinghamshire Data Exchange (BDEx) by providing data updates and contributing to project effectiveness.
• Ensuring regular grant data updates to the 360 Giving portal are made

Communications:

• Management of the RF website including updates, content creation and liaising with website developers.
• Review of website content to ensure alignment with accessibility guidelines.
• Management of the RF’s social media presence including LinkedIn profile and MailChimp newsletter.
• Assist in production of the RF’s publications, such as Annual Review.

Line Management:

• Line management responsibility of the Grants Officer role.

Administration:

• Manage and improve administrative processes and procedures.
• Preparation of Committee and Trustee papers.
• Minute taking (if required).
• Support where needed in planning and organising logistics for events, in collaboration with Waddesdon’s Private Events and Operational Teams where appropriate.

The role would suit people who have:

• Experience of managing databases, including some experience of grant-making software. We use Blackbaud and training can be provided.
• Experience of share drives and Microsoft office.
• Experience of developing processes for data collection and analysis, including infographics.
• Some financial accounting experience. Strong numeracy skills and attention to detail is a must.
• Strong project management skills.
• Confident and articulate communication, both verbal and written.
• Initiative and are able to work independently, sometimes under pressure.
• An enjoyment of collaborative teamworking.
• Flexibility in approaching new areas with confidence and creativity.
• Access to a car and a clean driving license

Permanent Contract

28 hours per week to include some weekends/Bank Holidays and additional hours in sickness/annual leave cover

£23,436.25 FTE - £17,735.54 pro rata

Location: Bude

We offer many enhanced benefits including:

-Stakeholder pension scheme with matching contributions up to 8%

-Free confidential counselling service: available to all staff and volunteers

-Opportunity for all managers to join our Bespoke Management Development Programme - Compass

Full details about our benefits can be found on our website.

The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.

This role sits within our Retail Division.

We are currently looking for an previously experienced Assistant Manager to join our dynamic, ambitious team in our shop in Bude.

You'll be expected to assist the Shop Manager is all aspects of the retail business including driving sales, managing stock and donations, developing a team of volunteers and assisting the shop manager in growing the business within the local community.

A key part of this role will be your ability to work alongside the shop manager creating a harmonious and successful working relationship and you must have excellent communication skills.

[KEY SKILLS AND COMPETENCIES]

The required skills and competencies for this role are:-

-Previous Assistant Shop Manager experience, ideally 1 year or more within the retail or hospitality sector. With a desire to progress and develop own skills.

-Have a proven track record of good attendance and communication skills.

-The ability to work for long periods on your feet, the role also requires the physical activity of lifting and sorting for long periods so a good level of fitness is essential.

It would also be an advantage if you have any of the following skills and competencies:-

-E-commerce confidence to explore online sales opportunities within the charity sector.

-Confidence in IT skills, competence in using programmes such as Microsoft Outlook, Word and Excel and confident in using Epos till software.

-Previous Voluntary or Charity retail experience.

[INFO ABOUT THE CHILDREN'S SOCIETY]

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

This vacancy closes at midnight on Thursday 8th July 2024. If, after 14 days, we have received enough applications we reserve the right to close the vacancy on Thursday 25th June.

Interviews will be held on a date to be confirmed.

The Children's Society is currently undertaking a pay and grading review - this review is intended to improve our current approach, we are currently consulting with our recognised trade union and any changes are due to be implemented in the near future.

IN2

About The Role

Are you passionate about creating exceptional user experiences? We're seeking a talented User Experience Manager to join us at our HQ, Haig House, Southwark, in a hybrid role that blends remote and office work.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

In this role, you'll bring your expertise in human-centered design to shape and iterate experiences, collaborating with internal and external stakeholders to drive our customer experience vision forward. You'll lead the design strategy for all our digital applications, ensuring they deliver value-driven outcomes that resonate with our diverse customer base.

Your responsibilities will span from understanding user needs and developing personas to prototyping, user-testing, and championing accessibility and inclusive design principles. You'll have the opportunity to unleash your creativity by conceptualising innovative ideas to bring our brand to life in the digital space.

Reporting to the Head of Digital, you'll play a pivotal role in defining and assuring the overall quality and strategy for digital product design. Your ability to build relationships and influence key stakeholders will be crucial as you navigate complex UX and UI concepts, securing buy-in for your visionary ideas.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub. 

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

About Us: 

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.

At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:

  

Benefits: 

• 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas
• Life Insurance
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
• A variety of social and wellbeing activities each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Free Gym Membership
• Free breakfasts/snacks

Reports to: 

Based: Wandsworth/Battersea 

Salary: £38,000 - £43,000

Contract: Permanent, Full Time/Part Time 

Work Arrangement: 40 hours per week, Hybrid/Office

DBS: Basic

  

Role Overview: 

You'll be the go-to person for transforming our unique venues – from the Pump House Gallery to the Battersea Park Bandstand and Bowling Green, and the Wandsworth Civic Suite – into dream settings for weddings and private events. The role will also be responsible for proactively selling our wedding spaces and managing enquiries all the way through to event delivery and ensuring that health and safety procedures are adhered to when on-site.

 The Events Team are a busy, creative, tight knit group of vibrant professionals who are looking for someone to join the team who pride themselves in 5 start customer service and going the extra mile for their clients. In the Events Team we celebrate creative problem solving, autonomy and integrity in our approach to work. 

Main Duties/Responsibilities:  

Sales

• Generate leads, convert enquiries into bookings through quotes and site visits and build strong client relationships along the way
• Collaborate with the Deputy Head of Events and weddings team to create fresh event packages and initiatives that complement existing income streams
• Actively build new sales pipelines by leveraging networks and community connections
• Manage all enquiries in Priava, keeping track of venue availability, quotes and site visits
• Drive revenue growth by exceeding income goals set by the Head of Events
• Occasional evenings and weekend site visits for prospective clients across our venues 

End-to-end Event Management

• Support the Weddings Team in managing customer queries, feedback and delivery
•  Oversee event management ensuring all event paperwork complies with Event Policy requirements
• Ensure events are properly staffed, and staff are fully briefed on client needs
• Liaise closely with the Events Team and other park services to ensure seamless coordination of the entire events program
• Line management of Events Coordinators within the Weddings function and the Events Support Assistant
• Occasional event delivery dependant on department / team needs 

Event Production

• Support the Head of Events and team with the delivery of Enable-produced events throughout the year
• Assist with the physical setup and dismantling of events. Including managing contractors, suppliers and event equipment
• Create, manage and deliver a program of Community Events Admin and Finance
• Log venue bookings, budgets, and all recorded income in Priava
• Create client invoices, liaise with the Finance Team, and follow up on invoices
• Seek quotes aligned with Enable's Procurement Code and raise purchase orders
• Achieve targeted income through smart booking selection and balancing the needs of public use venues 
• Carrying out other duties as directed by the Deputy Head of Events

Skills and Experience:  

• Previous wedding / venue management experience with demonstrable experience of end-to-end events management
• Experience in budget management
• Line management experience in a supportive collaborative way
• Comfortable using essential office software like Outlook, Excel, and other databases
• Tenacity to seek out potential new business and client opportunities and confidence to work independently and lead from the front
• Patience and ability to negotiate professionally with suppliers
• Proactive approach and pride yourself on going the extra mile to create the best 5* customer experience as possible
• Excellent written and communicative skills with a high level of confidence speaking to members of the public, other staff, clients and senior management
• Ability to work under pressure and meet deadlines effectively
• Ability to work autonomously under the direction from senior team members
• Hold a full clean manual UK driving licence
• Comfortable working weekends, early mornings and late nights when required 

This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts. 

Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website. 

This is an exciting opportunity for an experienced immigration adviser to lead our dynamic immigration advice team and help shape the future of the programme as part of the senior management team at a fast-growing charity in London.

As IRMO's Immigration Advice Programme Manager, you will bring your expertise and experience together to organise, implement and improve our range of immigration services to offer the maximum benefit for our community, in both the short and long term.

Your responsibilities will include implementing and progressing the programme's overarching strategy; the ongoing development and training of team members; representing IRMO across broader advice networks; and advising on organisational responsibilities related to immigration. You will also have the chance to develop new, cross-over skills beyond advice provision.

Harris Hill are delighted to be working with an international children’s charity to recruit a Face to Face Fundraising Manager that is responsible for ensuring the successful day-to-day delivery of the face-to-face fundraising programme nationwide.

This programme will reach the hearts and minds of the public, engaging them in the charity’s critical work and inspiring them to donate the essential funds needed to support children in the UK and overseas. Reporting to the Senior Manager, you will provide face to face fundraising and operational expertise in order to deliver effective campaigns.

You key responsibilities will include;

• Driving a successful face to face agency program, ensuring channels are performing against agreed KPIs and target
• Managing budget allocation and optimisation across channels
• Leading on the implementation of the face-to-face compliance and safeguarding programme
• Supporting delivery of our sector leading fundraiser engagement and innovation programme to optimise fundraiser performance and motivation.
• Adapting campaign delivery through a data-led test and learn approach.
• Playing a pivotal role in relationship building with agencies by directly engaging, conducting personal site visits and mystery shops and ensure excellent standards & transparency across all channels.

The successful candidate will have;

• Experience of managing the delivery of end-to-end face-to-face fundraising activity or campaigns and teams.
• An in-depth understanding of the F2F landscape and different agency models.
• Experience of designing and delivering exceptional training to drive engagement and action.
• Experience of effectively managing external partners, such as working with F2F agencies,
• telemarketing agencies and fulfilment agencies.
• Experience of managing large budgets.
• Knowledge and experience of the compliance environment for charity marketing.

This is a hybrid role that requires work from  the central London Head office a minimum of 1 day a week. This role may also require occasional travel across the UK to meet with regional teams.

For more information about this position and next steps please apply here now. Candidates will be considered on a rolling basis so please apply ASAP to avoid disappointment. 

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

We're looking for a kind, compassionate and resilient Registered Service Manager to join our Mental Health service in Newham.

This is a fixed term contract of 6-12 months.

£48,000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

The Area Service Manager will be responsible for the operation of specialist services that support customers who experience severe, enduring mental health problems based across London Borough of Newham. The role will be providing line management for Team Leaders and Deputy Contract Managers ensuring that compliance with organisational, local authority and legal regulations are adhered to and the quality of services is pushed to the highest standards as possible to ensure excellent quality of life for customers and a good working environment for colleagues.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Service specific responsibilities:

Proactively pursue development of the service to ensure financial sustainability.
Work closely with Deputy Contract Managers, Team Leaders and Head of Services to understand local priorities and quality of care provided by support workers, jointly addressing issues.
Supervise a management team to deliver Safe, Effective, Caring, Responsive and Well-Led services across the borough.
Effective reporting of incidents and safeguarding to Commissioning Team and Mental Health Services
Using sound financial and accounting principles, understand and manage the funding arrangements for the contract ensuring viability and seeking to ensure sustainability
Continuously monitor the performance of the contract using Look Ahead's reporting tools.

General responsibilities:

Plan, organise and prioritise operations within your contract to ensure maximum efficiencies/utilisation of all resources
Develop key business relationships with all relevant customers/carers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
Lead quality visits, using Look Ahead's local indicators to monitor quality/performance, set targets and lead action plans to ensure highly rated services that reflect requirements of local funders and local and national standards

For the full list please see our website

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviour

What you'll bring:

Essential:

Educated to degree level or equivalent
Holds relevant CMI/NVQ Level 4 or other Business/Management Qualification. Willing to work towards a level 5 qualification to secure Registered Manager status.
Relevant experience of working with individuals with complex needs, potentially including serious forensic histories.
Relevant experience of managing multi-sites service

Desirable:

Experience of service transformation and leading change
Experience of housing management and tenancy sustainment.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

The Snowdon Trust is dismantling barriers and championing equality for disabled students and graduates. We aim to equip disabled students and graduates with the tools, resources, and opportunities needed to thrive, and challenge systematic barriers and structures that prevent them from achieving educational and career goals.

• We deliver two financial award programmes. Grants provide crucial financial support to cover additional costs incurred by disabled students that otherwise disadvantage them. Annually, we allocate approximately £250,000 to alleviate the financial burden of disability for items like mobility equipment, accessible accommodation and assistive technology. The Snowdon Master’s Scholarship, worth up to £30,000, is awarded annually to a small number of exceptional disabled students, accelerating their journey into workplace leadership. These financial awards help level the playing field and support disabled students to succeed academically and professionally.

 

• We’ve established the Disabled Leaders Network (DLN): The DLN is a dynamic forum for disabled students and graduates to connect and collaborate on themes of leadership and disability. This member-led network empowers its participants through speaker events, webinars, and information-sharing to upskill and support them to drive disability inclusion. The DLN is a hub for change-makers and the disabled leaders of the future.

 

• Partnerships, Research, and Campaigning: We commission wide-scale research to understand and address the needs and challenges faced by our community. We collaborate with other organisations to leverage expertise and add value to our initiatives. Through strategic partnerships, research, and advocacy campaigns, we aim to contribute to a more inclusive society. Our research informs policy and practice, while our campaigns raise awareness and drive systemic change for disability inclusion.

Your role

Yours is a critical role at the heart of our charity. You will be the first point of contact for anyone reaching out to us for support across the range of our programmes and you’ll guide them throughout their relationship with us.

A core part of your role will be to support our financial award programmes. This will include supporting and guiding applicants through the application process, screening applications, helping to prepare papers for selection panel reviewers, and onboarding and communicating with applicants after the award decisions have been made.

You’ll ensure that information and signposting for students is clear and effective and keep our information channels up to date including the creation of social media content which provides information to applicants.

It’s an exciting time to join the Snowdon Trust – we’re working on a new three-year strategy to help us meet our accessibility and inclusion goals for disabled students. It’s likely that our programme activity will expand and you’ll be able to get involved from the outset.

This role is ideal for you if you enjoy interacting with people, have good administrative and organisational skills, are proactive, and have a solution-focused approach.

You

The attached job description and person specification gives you guidance about the person we hope will join the team, and the experience and skills that will be useful. We are a small team with big ambitions, and we are passionate about the people we support. We know many of our awardees by name.

You’ll be happy to dive into your independent work, but you will be a team player who can work collaboratively with our small staff and volunteer team to continuously add value to our charitable activities. You will have a genuine interest in our work, along with the curiosity and desire to learn and develop further expertise that enables our small team to deliver big value across all our programmes.

You will be an astute and empathetic communicator, able to build the right rapport with applicants and grant holders, and you will be organised and flexible in your approach. 

Above all, you will have a demonstrable passion for our work. We are particularly keen to receive your application if you have lived or professional experience in the areas of our work. Disability is represented in every tier of our staff, trustee and volunteer teams, and as a Disability Confident committed employer, we will guarantee you an interview if you are disabled and meet the minimum person specification for the role.

Experience in some or all the elements of this role will be helpful, but we are just as interested if you have the right skillset and aptitude for the role, even if you don’t have specific prior experience. If you’re not sure, then please call us for an informal conversation.

Permanent contract

22.5 hours per week, [over 5 days, could include Sundays]

£23,436.25 FTE - £14,251.77 pro rata

We offer many enhanced benefits including:

-28 days holiday a year, plus Bank Holidays

-Stakeholder pension scheme with matching contributions up to 8%

-Free confidential counselling service: available to all staff and volunteers

-Opportunity for all managers to join our Bespoke Management Development Programme - Compass

Full details about our benefits can be found on our website.

Location - Cheltenham, Gloucestershire.

Do you like being creative? Or looking for a hidden treasure? Have you got Retail/Management experience? Are you looking for a new challenge in 2024?

We are looking for an Assistant Shop Manager to help lead our team in the Cheltenham shop. You will be working with volunteers in a creative environment, working with donated goods to maximise sales and net contribution of the shop.

You will make a real difference to young people in England by helping to raise the vital funds needed to support our frontline work. You will need to be driven and focused on making money, and have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.

As an Assistant Shop Manager you will support the Shop Manager to lead a team of diverse volunteers. You will need great people skills and be confident at working with people from different backgrounds creating a welcoming and positive experience for all of our staff, volunteers and supporters.

If you have what it takes to work hard but have some fun along the way then this is the place for you.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

We look forward to receiving your application.

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our shops and services.

The closing date for applications is midnight on Monday 29th July 2024. If, after 14 days, we have received enough applications we reserve the right to close the vacancy on Monday 15th July.

Interviews will be held on a date to be confirmed.

IN2

Fixed term to 31st May 2025 (Maternity cover)

24 hours per week (to include Sundays)

£23,436.25 FTE - £15,201.89 pro rata

Location - Northenden shop, 356 Paletine Road, Northenden, Gt. Manchester M22 4HD.

We offer many enhanced benefits including:

-28 days holiday a year, plus Bank Holidays

-Stakeholder pension scheme with matching contributions up to 8%

-Free confidential counselling service: available to all staff and volunteers

-Opportunity for all managers to join our Bespoke Management Development Programme - Compass

Full details about our benefits can be found on our website.

We are looking for an Assistant Shop Manager to work alongside the Shop Manager in our Northenden shop. Are you self motivated with strong interpersonal skills and thrive on challenges and opportunities that come with assisting in the running of a shop? Can you assist the Shop Manager in driving sales and profits and able to work closely with staff and Volunteers to ensure we deliver the best level of customer service.

We are looking for someone who loves working with people and has the ability to lead in the absence of the Shop Manager, inspire and empower people around them. We are looking for someone who is friendly and positive in their approach and can instil an energy to those around them. Have you got a creative ability that you can bring to the role?

You will make a real difference to young people in England by helping to raise vital funds needed to support our frontline work.

It is important that you have retail and managerial experience, and good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop. Experience with online sales would be an advantage.

If you have what it takes to work hard but have some fun along the way, and support your Shop Manager to be the best, then this is the place for you!

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

We look forward to receiving your application.

The Children's Society is committed to Safer Recruitment and as such a range of pre-employment checks will be conducted in line with recommendations made by the Bichard Enquiry, and current best practice. To include a basic DBS check, these will be required before employment can commence.

The closing date for this vacancy is at midnight on Thursday 15th August 2024. If, after 14 days, we have received enough applications we reserve the right to close the vacancy on Thursday 1st August 2024.

Interview date to be confirmed.

IN2