Community Management Jobs
EduSpots is an innovative, dynamic, and community-driven UK and Ghanaian registered charity which connects, trains, and equips voluntary community educators to drive community-led change through education spaces named ‘Spots’. Our vision is of our world where communities unite to create the futures they want to see, through education.
Since 2016, through collaborating with over 300 local volunteers, who take a central leadership role in the development of the network, we have supported 50 communities in creating and running community-led and owned education spaces named ‘Spots’’. Together, we are developing a model for a community-led education space with accompanying network engagement that could have global relevance. Read our model of change document here.
Our Ghanaian-based team creates collaborative learning opportunities through three leadership programmes for volunteers: the Ignite, Catalyse and Inspire Mentoring Programmes. These enable the Catalysts to lead DigLit, EduSTEM, EduKidz and Ignite Equity clubs, alongside locally designed education projects, reaching over 10,000 students of all ages annually. Read our 2023 Impact Report here.
We are in an exciting period of our development, having more than doubled our income, programme breadth and reach in the last year. We have been recently selected for two accelerator programmes, who are supporting us as we consider the scaling potential of our model.
We won the Tes International Award in 2018 and the Big Give Supporters’ Choice Award in 2022, and we were recently selected as a finalist for the Their World Scale-Up Innovation Prize. In 2021, our Founder was a Finalist in UNESCO-backed The Varkey Foundation’s $1 million Global Teacher Prize.
We are excited by our future.
About this role
Following the significant development of EduSpots’ income and activities in the last year, we are looking for an experienced finance and operations professional to provide exceptional support to the Chief Executive Officer, Head of Development, and Head of Operations (Ghana-based) to ensure the development of robust financial and operational systems, policies and processes.
The candidate can work from any location, but will have a strong knowledge of UK law and charity accounting in an international development charity context. You will be a self-starter, able to work independently on tasks assigned, whilst proactively suggesting improvements to our systems, policies and wider strategic development.
We are looking for a team player with a genuine desire to contribute to greater educational equity, with a strong personal alignment to our organizational values of teamwork, care, play, passion, community leadership and sustainable impact.
Main duties and responsibilities
- Work with the UK Finance Officer (volunteer) and Ghana based Finance Manager and Head of Operations to oversee global finances, so that consolidated management accounts and donor financial reports can be produced.
- Support with the roll-out of new accounting software and reviewing intercompany financial processes to ensure accountability and compliance with recognised accounting standards.
- Support with bank account management and reviewing funds transfers.
- In future, possibly manage staff payroll, including tax and pension contributions.
- Oversee the onboarding and screening of new staff, contractors or volunteers in the UK and other locations outside Ghana, including reference checks, criminal records checks, preparing contracts, etc.
- Review and keep organisational policies and procedures (including staff handbook) up to date, staying abreast of any changes in the wider external legal and operating environment.
- Monitor compliance to organizational policies and escalate compliance and operational risks to the CEO.
- Monitor and renew insurance cover.
- Support with other tasks related to finance and operations as time permits.
Personal Specification
Knowledge & Experience
- Qualification in accounting, or working towards one.
- Experience working on finance within an international NGO.
- Knowledge of governance requirements within a UK charity, and of working in compliance with the Charity Commission of England and Wales.
- Experience developing organisational policies and procedures.
- Experience in recruitment and some knowledge of good HR practice.
Personal Qualities & Skills
- A genuine commitment to educational equity and community-driven change.
- Outstanding organisational and time management skills.
- Proactive and able to work to maintain a high standard of performance with minimum supervision in an impact-driven environment.
- Excellent numeracy and analytical skills, able to manage complex spreadsheets, systems and databases.
- Strong communication skills, with an ability to build strong working relationships with people from diverse backgrounds, with an openness to new ways of working.
- A team player with a belief in the value of collaborative approaches to learning.
Please send a tailored covering letter and updated CV addressed to the CEO by Sunday 18th August with a hope to meet shortlisted candidates for a first-round interview shortly afterwards, with a planned start date in September.
This job description will be reviewed annually and may be subject to amendment or modification at any time in consultation with the post holder. It is not a comprehensive statement of procedures and tasks but sets out the main expectations of the role.
EduSpots is committed to the safeguarding of children. Appointment will be subject to child protection screening appropriate to the post.
Are you passionate about making a difference to the lives of vulnerable children, young people and their families in Cumbria? Do you have a track record of generating charitable income through grant funding and building partnerships across sectors? We invite you to lead the strategic fundraising and communication activities of an impactful mental health charity. This is a unique opportunity to make a meaningful difference within a dedicated, local charity.
Role Overview
Reporting to the Manager of The Windmill Trust, the Business Development Manager will play a pivotal role in ensuring the charity’s financial sustainability and growth. This role involves identifying new funding opportunities, writing and submitting grant proposals, building relationships with corporate partners and donors, and developing strategic partnerships to enhance revenue and supporter relations. Extensive networking within Cumbria is essential to source new funding opportunities and support the charity’s mission and goals.
Key Responsibilities
- Identify funding opportunities
- Write and submit compelling grant proposals
- Build and maintain strong relationships with partners, donors, schools and other stakeholders
- Identify and develop strategic partnerships
- Networking within Cumbria
- Monitor and evaluate the effectiveness of fundraising activities
- Ensure compliance with all relevant legal and ethical standards in fundraising practices
- Monitor and measure the impact of fundraising activities
Person Specification
Please download the job description and person specification for full details.
Benefits
- Up to 35 days annual leave (including public holidays)
- Company laptop and phone
- Employer pension contribution
- Access to flexible and hybrid working arrangements
Location
This role will involve working from our main offices in Wigton along with some travel around Cumbria. Our hybrid working model allows flexible, work from home options. You must have a full UK driving licence at the time of application with access to your own vehicle.
Application
Please submit your application before 12th August 2024, with a CV and covering letter. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.
We are committed to safeguarding the welfare of children and young people we serve. This post is subject to necessary safeguarding checks including an appropriate level DBS Disclosure.
We're committed to promoting equality, valuing diversity and creating an inclusive environment - for everyone who works for us, works with us, supports us and who we support.
The Windmill Trust is a UK registered charity working in Cumbria to transform young lives through specialist psychotherapy. Charity No: 1195160.
Our vision is a future where, regardless of economic background, children and young people have access to researched, effective therapeutic interventions to alleviate distress and ward against long term mental health issues. We work directly with infants, children, teenagers, young people, parents and carers. We aim to provide therapeutic support to those at risk of suffering long term effects who are least likely to have access to therapeutic professionals.
The Windmill Trust is a UK charity based in West Cumbria, dedicated to providing long-term, specialised therapeutic support to young people.
The client requests no contact from agencies or media sales.
Position type: Full time, permanent, 37.5 hours per week. (Flexible working considered)
Responsible to: Chief Operating Officer (COO)
Location: HQ, Truro, Cornwall. (hybrid – mixture of office and home working).
Role purpose:
The overall purpose of the role is to work closely with the COO to support the delivery of ShelterBox’s Mission, strategy, and plan.
The role of Business Operations Manager will play a key role in coordinating the delivery of 2022 – 2027 Strategy, supporting the operations of the organisation including internal communications across the global org, and assisting with the delivery of the strategy through accountability, structure, engagement, skill sharing, and communications.
Who are we looking for?
ShelterBox is seeking an accomplished and highly competent individual to provide excellent operational support to the organisation. You must have proven experience of roles where you have had a high degree of autonomy and highly developed planning and organisational skills.
We are looking for candidates with experience in strategy, internal communications and improving operational efficiency. Ideally, you will also have knowledge or experience of working for the voluntary sector or a charity.
This is a varied and busy role and to be successful you must have strong prioritisation and time management skills, excellent verbal, and written communication skills along with the ability to develop effective and positive working relationships internally and externally.
You will be a strong team player, who can also work autonomously to clear deadlines. You must also be able to analyse and summarise large amounts of information quickly.
Strong interpersonal, relationship management and influencing skills are also important, as is the ability to work with a variety of stakeholders with different agendas
The role requires a rigorous and critical thinker, able to ask probing clear questions and drive toward solutions quickly. You must have the ability to anticipate and assess situations accurately and recommend/implement effective courses of action, with a predisposition toward simple and practical solutions, through consensus building.
Main role and responsibilities
The Business Operations Manager will:
· Support the COO with overseeing strategy delivery, ensuring the coordination of strategic projects and providing project support where needed.
· Manage the strategy accountability framework.
· Support organisational engagement and internal communications.
· Enhance operational efficiency.
Duties will include but not be limited to:
· Representing the COO where appropriate in working groups/meetings internally.
· Working with COO and strategy owners to set targets and overseeing delivery against budgets / timescales in line with the organisational strategic plan.
· Managing strategy reporting: tracking KPIs and deliverables/outputs.
· Supporting projects to meet strategic KPIs including specific support (on a short-term basis) for delivery.
· Keeping current on progress, risks, etc for 9 organisational Strategic Objectives
· Supporting the refreshing / revising of strategic objectives and KPIs as needed
· Future scanning external landscape to ensure strategy objectives still relevant and achievable.
· Managing quarterly Strategy Delivery Board with COO (Chair) and relevant accountability mechanisms for strategy reporting/collating. Presenting dashboard.
· Communicating our strategy to internal stakeholders, helping them find and feel their place in it on an ongoing basis.
· Actively instigating senior stakeholders, including the Executive Team, to communicate frequently and with clarity to the wider organisation.
· Support timely and effective dissemination of internal communication, keeping all stakeholders across the ShelterBox network updated on delivery of our mission and strategy.
· Supporting identification of key communications themes and messages from meetings you attend.
· Working with the COO to deliver projects relating to operational efficiencies.
· Provide holiday cover for key organisational duties as appropriate.
Other responsibilities
· Any other duties as required which are deemed appropriate to the level and grade of the post.
The client requests no contact from agencies or media sales.
Are you passionate about leading a community organisation and driving sustainable, impactful change?
Can you inspire and manage a diverse team of staff and volunteers to achieve collective goals in a dynamic, inclusive environment?
Then we’re looking for you to lead Moseley Community Development Trust
Role Summary:
The Chief Executive Officer will lead Moseley Community Development Trust (CDT) into an exciting new phase as it develops and grows its asset base: two buildings, a committed core team, and wider community of active citizens and volunteers. They will develop a refreshed strategy for the charity focused on organisational sustainability, social impact, and climate resilience, and use their energy and profile to bring the wider communities around Moseley into that process.
The Chief Executive Officer will develop the organisation’s operating model to include its newest building ‘The Hive’: a flexible space which enables a wider set of people to organise around creativity, solidarity, and other shared endeavour. They will also inherit a community vision for the space and deliver a capital programme to update it in line with that vision.
The role must also model the values that are core to Moseley CDT:
- Inclusion: working, relentlessly to ensure that the organisation’s assets serve all parts of Moseley’s diverse communities of place and interest,
- Positive innovation: embodying a ‘can-do’ attitude by creating space for staff, volunteers, and active citizens to explore how things can be done,
- Collaboration: forming and nurturing productive partnerships around shared goals
Responsibilities:
To lead Moseley CDT as an organisation and system actor:
- Lead the development of a new organisational strategy, working with the Board.
- Lead and manage the team of staff and volunteers.
- Maintain and develop relationships in the local and thematic ecosystems around Moseley CDT, ensuring that the organisation is adept at innovating, anticipating, and responding to issues, risks, and opportunities.
- Build relationships to widen participation in community life.
- Develop new sources of funding and increase organisational capacity around business development and funding applications.
- Support and strengthen existing enterprises, services, and assets – including through planned capital works at The Hive.
To develop, update, and model good governance:
- Ensure that the Board meets regularly, and has the strategic, organisational, and community insights it needs to make good decisions.
- Revisit Moseley CDT’s organisational policies, and update where necessary.
- Increase organisational capacity around policy updates and compliance.
- Use research, data, and insight to ensure that the organisation can be nimble and responsive to changes and trends.
Community development:
- Use the organisation’s assets to support community organisation, enterprise, and development.
- Support and grow co-working membership to unlock maximum benefit for the wider community around Moseley CDT.
- Create space for innovation and collective problem solving, developing new services and projects as required.
- Invest into the Moseley CDT staff team so that they can continue to thrive at work, and to grow into their potential.
Person Specification:
Experience and Knowledge:
- Leadership within the voluntary, community, faith, and social enterprise sector
- Asset-based community development
- Operational management of buildings
- Programme Management
- Managing volunteers
Skills and Abilities:
- Resourceful, practical, and entrepreneurial
- Developing and delivering strategy
- Effective communicator
- Financial management
- ICT literacy
- Creating and nurturing partnerships
- Leading a team of staff and volunteers
The client requests no contact from agencies or media sales.
Ecommerce Manager
Salary: £25,959 to £29,217 per annum
Hours: 37.5 per week, Monday to Sunday
Location: Unit 11, Canal Road, Gravesend, Kent, DA12 2PA
Are you an experienced ecommerce manager looking for an opportunity to support your local charity?
As an ecommerce manager, you will have a background in ecommerce operations and experience managing multiple sites. You will lead teams across various locations to optimise ecommerce operations and achieve strategic objectives and targets.
ellenor is a hospice charity in Gravesend providing palliative and end-of life care within the local community. At ellenor, we value inclusivity and focus on providing high-quality services with compassion and care.
We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.
Key Responsibilities of the role include:
· Collaborate with the Head of Retail to plan, set, and manage the annual ecommerce operating budget, taking corrective actions as needed.
· Ensure your teams are delivering as per the strategic plan and in line with company policies and procedures.
· Monitor and evaluate the performance of ecommerce operations.
· Oversee ecommerce performance, and management, ensuring compliance and maintenance of databases.
· Work with internal teams for campaigns and digital marketing.
· Ensure product offering and pricing is competitive across markets.
Essential requirements:
· Proven experience in managing, supporting, and resourcing a geographically dispersed team through setting and monitoring objectives and targets.
· Proven experience in managing and setting budgets.
· A good understanding of ecommerce management and the challenges of working within the voluntary sector.
· Sound knowledge of
· Excellent customer service skills.
· Good organisation and planning skills with the ability to manage and prioritise workload.
How to apply:
By application form either online, downloadable from our website or by submitting a CV and cover letter. CVs without a cover letter will not be considered.
Application Deadline: Sunday 11th August 2024
Interviews will take place on Monday 19th August 2024
ellenor is committed to recognising and valuing people's differences and promoting an inclusive environment for everyone. We are committed to recruiting and retaining an outstanding and diverse team of individuals who will work together to support our patients and their families at one of the most difficult times of their lives.
Supporter Services Manager
We are seeking a passionate and dynamic Supporter Services Manager to lead a Supporter Services team
Position: Supporter Services Manager
Location: London, N1 7GT
Salary: £40,560 per annum
Contract: Full time, Permanent
Closing Date: Thursday 1st August 2024
About the role:
As Supporter Services Manager you will play a pivotal role in ensuring that supporters receive exceptional care and that all donor processes run smoothly. Your leadership will help the charity continue their mission of providing timely and effective humanitarian aid.
Key Responsibilities:
- Team Leadership: Manage and develop the Supporter Services Officer and temporary staff, ensuring clear objectives and personal development plans are in place.
- Workflow Management: Oversee donation processing and enquiry handling, ensuring all deadlines and service level agreements are met.
- Supporter Care: Champion excellent supporter care across all teams and channels, staying informed about best practices in the sector.
- Service Improvement: Develop and refine service level agreements and key performance indicators, continuously improving supporter experience.
- Legal Compliance: Ensure all activities meet relevant legal requirements, including Data Protection and Gift Aid regulations.
- Relationship Management: Build and maintain strong relationships with internal teams and external suppliers to support fundraising efforts.
- Complaint Handling: Manage escalated supporter complaints, ensuring timely and satisfactory resolutions.
About you:
To be successful in the role of Supporter Services Manager, you will need proven experience in line managing a customer or supporter care team, with a strong track record in nurturing talent and achieving results.
Other key skills and experience include:
- Experience of managing gift administration processes and procedures, including Gift Aid, in a UK charity.
- Proven ability to establish, manage and drive outstanding performance from relationships with external suppliers and consultants.
- Experience of financial management including budgeting and forecasting.
- Experience of working in a pressurised rapidly changing environment.
- Excellent interpersonal and communication skills, both oral and written and a confident communicator with all audiences.
About the organisation:
You will be joining a unique and dynamic membership organisation which comprises 15 of the UK’s leading humanitarian agencies. Since it was founded in 1963, they have run over 77 fundraising appeals and raised more than £2.4 billion to help save lives and protect livelihoods in disaster-affected communities around the world. The DEC offers hybrid working; during an appeal, office attendance is mandatory for two weeks.
Other roles you may have experience of could include: Supporter Care Manager, Supporter Experience Manager, Supporter Development Manager, Senior Supporter Experience Manager, Fundraising Experience Manager, Customer Experience Manager, GiftAid, #INDNFP etc.
How to apply
If this role is of interest and meets your skills, experience, and knowledge, then please apply with an anonymised CV (i.e. please state your initials only, not your full name) and a cover letter detailing why you feel you are suitable for the role.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Salary: £52,208 - £58,011 per annum
Position Type: Permanent
Hours: Full-Time or Part-Time
Closing Date: 12/08/2024
We have an exciting opportunity for an experienced Strategic Programme Manager to join us to manage the development and delivery of one of our key programmes, working closely with colleagues across the organisation to transform our Publishing business.
We are looking for someone with experience in managing programmes in complex business and technology settings with multiple delivery methodologies. You will have also managed the full lifecycle of a programme in the past, including facilitating programme governance, budget and risk management while ensuring the alignment of the initiatives to the programme’s aims and the organisation's strategy.
More about the role:
• Manage the development and delivery of Modernisation and Transformation Programmes in RSC.
• Ensure continuous alignment of the Programmes to RSC’s strategy.
• Support the Programme Governance Groups and associated groups in their decision making as set out in the terms of reference.
• Develop and manage Programme artefacts, manage interdependencies between various initiatives that span projects, products and other workstreams within a Programme.
• Take overall ownership of and oversee the effective management of Programme budgets, risks and issues.
• Take overall ownership of Programme’s benefits and realisation plan. Define, quantify, measure, monitor and report Programme benefits.
• Ensure that stakeholder management and communications are integrated into individual projects, products and other workstreams across the Programme. Ensure productive, two-way communication with all key stakeholders.
• Draft and provide support for business case development as required.
• Design, develop, maintain, monitor and report Programme plans, troubleshooting, or escalating issues where necessary.
We are looking for:
• Significant experience of Programme and project management, roadmap development and management, directing strategic recommendations and decisions.
• Experience in overseeing and working across multiple delivery teams and implementations at the same time and able to accurately choose the appropriate management methodology for the task in hand.
• Demonstrates a sound understanding of our customers and their requirements.
• Experience in business impact and KPI development and reporting.
• Experience in risk management and mitigation.
• Proven ability to effectively interact with and influence key stakeholders.
• Demonstrable problem solving and change management skills.
• Excellent communication and interpersonal skills.
• A sound knowledge of budgets and cost management.
About the RSC
The Royal Society of Chemistry’s purpose is to help the chemical science community make the world a better place. As a not-for-profit publisher, we reinvest surplus funds back into the global scientific community.
At the RSC we embrace flexibility and offer hybrid working, which means our teams come together when they need to collaborate.
Although this role is contractually based at our Cambridge office, you will have the opportunity to also work mostly from a UK location other than this. Applicants should be aware that there is an expectation that employees will attend our Cambridge office several times a month.
Benefits
• At the Royal Society of Chemistry, we promote a healthy work/life balance and flexible working options across the organisation. We offer a comprehensive benefits package to all employees including:
• 26 days paid holiday per annum
• 35-hour working week with flexible options
• Enhanced maternity and paternity leave
• Paid volunteering days
• Pension plan with up to 12% employer contributions (depending upon your contribution)
• Life assurance at four times basic annual salary
If you are interested in this role, please apply, as we will be reviewing and interviewing candidates on a regular basis. When applying, you will need to provide an up-to-date CV and a supporting statement (no more than 500 words) indicating how your skills/ expertise match the competencies outlined in the Job Description here.
Visit our Work For Us website to learn more about us, our benefits, equal opportunities statement and inclusive culture pledge.
At the RSC, we recognise the benefits of a diverse workforce and welcome applicants from a range of backgrounds to apply. We particularly encourage applications from disabled and ethnic minority candidates.
As a part of the Disability Confident Scheme, we endeavour, where possible, to offer an interview to candidates meeting the essential criteria of the role, who has a substantial physical/mental impairment which impacts their ability to carry out day-to-day tasks.
No agencies, please. All recruitment enquiries from third-party recruiters will not be considered.
You may have experience in the following: Programme Manager, Project Manager, Strategic Planner, Transformation Manager, Business Change Manager, Portfolio Manager, Technology Programme Manager, Enterprise Programme Director, etc.
REF-215 743
Services Manager
Would you like to be inspired every day in a highly rewarding role? Whether it’s the veterans and family members we support, your colleagues or the partners we collaborate with, you will be working with an exceptional group of people.
Position: Services Manager
Location: Home-based with significant travel across England and Wales, ideally based in London and/or South East England. However, we will consider applications from any area of England or Wales.
Hours: Full-time
Contract: Permanent - 37.5 hours per week (part-time or flexible working options available)
Salary: £42,000 per annum
Closing date: 11th August 2024
About the role:
The role of the Services Manager is pivotal to leading the delivery of our services; developing and improving our existing services; and creating new services to widen our impact on veterans and their families, ensuring our clients are supported into meaningful and sustainable employment, with an approach that is tailored to their individual needs.
You’ll be managing a delivery team of up to 8 people, supporting them to deliver our services to veterans and their families to a high standard, and working closely with other service managers to ensure consistency. You’ll also lead on engagement & outreach for your designated region, to raise awareness of our services, to ensure we reach all veterans and their families who need our support.
Key areas of responsibility include:
- Working as part of the veterans and families leadership team, contributing to the strategic, cultural, & technical development and service delivery for the organisation and the veteran and families services team and deputise for colleagues where required.
- Working closely with other Service Managers lead on the delivery of our services, ensuring these are effectively and safely delivered, monitoring performance to meet agreed targets, identifying any concerns and taking appropriate action and escalation where required.
- Lead on and contribute to the improvement of existing services and development of new services, aligned with the charity’s strategic objectives, based on evidence and data to meet the identified needs of the UK armed forces community.
- Manage a team of up to 8 people, providing leadership, support, and direction as needed, including recruitment and onboarding of new employees, empowering them to achieve their potential and in a style that best suits them.
- Provide high-quality supervision and caseload management, to ensure good management of individual and overall caseloads, identify any opportunities to improve the service and manage any risks to service delivery.
- Work with the communications team to ensure an overarching outreach & engagement plan is developed to best represent and support our services, to ensure partners and veterans can easily refer to our service and are clear on what we offer.
- Lead on engagement & outreach for each area of responsibility, aligned with the overarching plan, to raise awareness of our services, to ensure we reach all veterans and their families who need our support.
About you:
We are looking for people who are committed to our cause, have a passion for supporting people to overcome barriers to gain employment, and are capable and confident working autonomously and creatively, as well as engaging with and contributing to the wider team culture.
Key skills required for this role:
- Experience in service development and evaluation in a similar or related industry.
- Experience in leading service delivery teams supporting adults with complex needs and barriers to employment.
- Experience in developing and delivering engagement and outreach plans to ensure services are widely known and attract appropriate client referrals.
- Experience in delivering high-quality supervision, an understanding of the different approaches and how to best apply these to individuals.
- Experience in monitoring performance to agreed targets, and how to best achieve this in an environment that supports empowerment and creative thinking.
- Experience in people management and working as part of a collaborative leadership team at both operational and strategic levels.
- Confident, articulate communicator both spoken and written, with strong interpersonal skills and capacity for empathy.
- Demonstrable networking and relationship management skills.
About the organisation:
The employer supports members of the armed forces community (veterans and adult family members) with health conditions on their journey into employment once they have left service, helping them overcome barriers to employment and transform their lives. We have a long and proud history and continually adapt the services we offer to ensure we remain relevant to the modern-day veteran and their families.
Our organisation values open and clear communication, engaging with our teams in all aspects of our organisational development and delivery. Committed to diversity and inclusion our services are open to everyone and we actively seek to make our services more accessible to those with specific needs or from diverse cultures.
How to apply:
To apply for this position please prepare your CV and a cover letter clearly outlining how you meet the essential criteria in the person specification as set out above and submit via the online application process.
You may also have experience in areas such as: Service Lead, Service Manager, Services Manager Deputy Service Manager, Brain Research Manager, Service and Volunteering Manager, Resolution Service, Resolution Service Manager, Social Welfare, Veterans.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Procurement and Contract Manager, Fundraising, Remembrance and Marketing
Location: London, Haig House, with hybrid working
Contract Type: Permanent, Full Time
Hours: 35 hours per week, Monday to Friday
Salary: £43,572 to £47,652 per annum, inclusive of Market and London Supplements
Would you like a key role within the busy Procurement team of a leading UK Charity?
We are looking for a Procurement and Contract Manager to join the RBL team and oversee activity within our Fundraising, Remembrance and Marketing Directorate.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Reporting to the Senior Procurement Manager, this role will see you jointly own the strategy and delivery of the procurement of goods and services for RBL across our Fundraising, Remembrance and Marketing area. This will involve implementing procurement and contract best practice to deliver technical and commercial requirements.
Supporting the Procurement Team, you will be working on implementing activities to ensure RBL procurement is a best in sector function.
Key responsibilities will include:
· Identification and management of procurement projects that deliver maximum value and mitigate risk
· Partner with business stakeholders to become a trusted and valued business partner
· Establish client requirements, lead the investigation, development and implementation of strategic category plans, benchmarking and cost analysis techniques
· Assisting with the growth and development of the Procurement function to include developing and use of tools and templates, reporting and delivering training to business stakeholders
· Provide support on the development of and where appropriate directly manage key supplier relationships to improve delivery performance
Procurement in the UK’s largest armed forces charity offers a fulfilling blend of meaningful impact, professional growth, collaborative work and stimulating challenges. You'll contribute to a valuable cause, collaborate with passionate individuals, and gain specialised expertise while navigating complex procurement challenges.
You will have experience in managing end to end procurement projects and developing procurement strategy and category plans. You will be able to demonstrate experience of undertaking market testing, data analysis and benchmarking and will be confident in engaging and influencing key internal stakeholders.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be contracted to our London Hub. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues and partners but with an expectation of two days/week connecting directly face-to-face with colleagues at the hub.
RBL employs c 2,000 people across the country campaigning on behalf of the Armed Forces community, delivering support services to them, leading Remembrance on behalf of the nation, raising funds to support our work and developing and running the organisation and our network of membership branches. RBL is modernising, and we are ambitious to deliver more for the communities we support. It’s therefore an exciting time to be part of both changing the lives of our customers and changing the organisation and its future capacity and capability.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: Monday 29th July 2024
We will be reviewing applications as they are received and may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
If you require the job advert or job description in an alternative format, please contact our Resourcing team directly.
The client requests no contact from agencies or media sales.
Are you excited by the opportunity to work for a values-driven organisation in a commercial role?
Be a part of our commercial services team, driving the development of our cafés and bars and providing truly excellent customer-focused services.
Who are we?
Located in the heart of Manchester, The Union is part business, part charity, part membership body. Operating independently from Manchester Metropolitan University, our aim is to support and represent each one of our student members to achieve personal success. Each year, our growing team of around 60 full-time and up to 150 part-time staff work alongside elected student leaders to make change, improve lives and help fulfil student potential.
The Union is one of 550 students’ unions across the country. And we’re one of the most exciting – with over 38,000 student members and 100 student groups, a huge range of services and a bold strategy.
What’s the job?
In this brand-new role, you will lead and manage our cafés and bars, maintaining high standards of customer service and quality. You’ll:
- Focus on continuous improvement – driving performance with staff, standards, and service.
- Ensure our outlets maximise income potential and are managed and maintained safely and responsibly.
- Drive our commercial performance, working towards ambitious turnover and profitability targets.
What are we looking for?
An experienced commercial operator: someone passionate about providing excellent customer care who is outcome-focused and committed to continuous improvement.
Why apply?
There has never been a better time to work for The Union. Based just off Oxford Road, in the centre of vibrant Manchester, this is the perfect opportunity to work for a progressive, value-driven organisation and a great opportunity to help us develop our services.
We have great rewards and benefits, and we offer 40 days’ holiday, including Christmas closure. So, if you are looking for a new challenge and want to develop as a commercial leader and join a great team, then look no further.
We want to support diverse and inclusive work environments. We welcome applications from individuals regardless of their race, ethnicity, sexual orientation, religion, age, gender, or disability status and particularly welcome BAME applicants.
To apply, please download the application pack below or from our website via the ‘apply’ button.
Closing date: Noon on Thursday 8th August 2024
Interview date: Friday 16th August 2024
Work somewhere professional but different. Build a career with students’ unions.
We currently have a fantastic opportunity to join us as a Programme Manager, Entrepreneur Development, forming an important part of the wider Change Makers team and the Change Makers for Ventures programme. As the Programme Manager, you will be responsible for the development and operational delivery of a portfolio of high-quality Masterclass events for founders and founding teams of deep tech chemistry ventures.
Our flagship venture programme, Change Makers for Ventures, offers a unique package of support for founders and founding teams of eligible deep tech chemistry ventures. This offer includes access to the following core elements of support: 1. deep tech chemistry mentors, 2. masterclasses, 3. peer networks, 4. investment support and 5. professional services support.
Responsibilities:
• Develop, deliver and continually improve a portfolio of high quality Masterclass events for founders of deep tech chemistry ventures.
• Engage with Change Makers ventures to understand their challenges and needs, and plan Masterclasses accordingly.
• Ensure the Masterclass programme is relevant, impactful, and inclusive.
• Build relationships with leaders in the Change Makers ecosystem i.e., entrepreneurs, investors, innovation partners and identify the best-in-class thinkers as Masterclass speakers.
• Create proposals for new Masterclasses programmes
• Negotiate, schedule and contract individuals to deliver the pipeline of Masterclasses that address the entrepreneurial needs identified.
• Contribute expertise to our joint agendas with the Policy and Influence, Inclusion and Diversity and Strategic Partnerships teams.
Requirements:
• Educated to degree level or higher in chemistry or a science-related field.
• A good understanding of the needs of STEMM-based innovation-led startups and scaleups, ideally gained through working within such companies or in an incubator, accelerator, or scale-up support environment.
• Demonstrable business development and engagement skills.
• A good understanding of the UK’s entrepreneurial ecosystem, including startups, investors, funding bodies, industry, science parks and other stakeholders.
• Experience of planning and delivering online and in-person events, including training events.
• An ability to prioritise, cope with pressure and ambiguity, self-motivated and well organised.
• Good collaborator; willing to share ideas and offer solutions to problems
At the Royal Society of Chemistry, we will support you in your career and reward your contribution with an excellent pro rata benefits package.
About the RSC
The Royal Society of Chemistry is a not-for-profit organisation whose mission is to advance chemical sciences. As a not-for-profit publisher, we reinvest surplus funds back into the global scientific community, supporting our purpose to help the chemical science community make the world a better place.
The RSC strives to continuously innovate its product and services to adapt to market and customer needs, maintain relevancy and diversify revenues from print journals. This requires a market-led and ‘outside-in’ thinking approach to product and service innovation.
At the RSC we embrace flexibility and offer hybrid working, which means our teams come together when they need to collaborate.
Although this role is contractually based at our Cambridge or London office, however we are currently embracing hybrid working, and therefore you will have the opportunity to also work mostly from a UK location other than this, as agreed with your line manager. Applicants should be aware that there is an expectation that employees will attend our London (and sometimes Cambridge) offices and travel as required in their role.
Benefits
At the Royal Society of Chemistry, we promote a healthy work/life balance and flexible working options across the organisation. We offer a comprehensive benefits package to all employees including:
• 26 days paid holiday per annum
• 35-hour working week with flexible options
• Enhanced maternity and paternity leave
• Paid volunteering days
• Pension plan with up to 12% employer contributions (depending upon your contribution)
• Life assurance at four times basic annual salary
If you are interested in this role, please apply before the end of the closing date. When applying, you will need to provide an up-to-date CV and a supporting statement (no more than 500 words) indicating how your skills/ expertise match the competencies outlined in the Job Description.
At the RSC, we recognise the benefits of a diverse workforce and welcome applicants from a range of backgrounds to apply. We particularly encourage applications from disabled and ethnic minority candidates.
As a part of the Disability Confident Scheme, we endeavour, where possible, to offer an interview to candidates meeting the essential criteria of the role, who has a substantial physical/mental impairment which impacts their ability to carry out day-to-day tasks.
We are committed to making our recruitment processes accessible to all and as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team
Location: Cambridge or London
Position Type: Permanent
Hours: Full time
Salary: £42,995 - £47,772 per annum plus benefits
Closing Date 31/07/2024
Visit our Work For Us website to learn more about us, our Equal Opportunities Statement and Inclusive Culture Pledge and excellent benefits.
You may also have experience in the following: Programme Leader, Programme Director, Programme Coordinator, Head of Entrepreneur Development Programme, Programme Delivery Manager, Chemistry, Science, etc.
REF-215 478
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Prospectus is delighted to be supporting the Royal Society for Blind Children in their search for a High Value Relationship Manager.
The Royal Society for Blind Children offers a range of services including emotional and practical support. They provide life-changing opportunities for children and young people to build confidence and skills through both education and activities. They believe fully, that no child should feel alone or left behind in this world.
This role sits within a friendly, collaborative and wellness-orientated organisation, a and a wider fundraising team. The successful candidate will be responsible for winning new business, developing relationships and providing first-class stewardship and account management across a mixed high-value portfolio of grant-makers, funders and donors, focused on large and long-term relationships.
Working alongside the Head of Relationship Fundraising, the High Value Lead and the Community & Events Fundraising Manager, you will form part of a core team that is on a mission to take RSBC’s relationship fundraising to the next level. You will support on testing new approaches for new business and creating plans and reports for successful relationship management.
The salary for this full-time role is £40k per annum. You will be hybrid working from their London offices approximately 3 days a week.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application, then please contact Flora Cunningham at Prospectus.
If you are interested in applying to this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are really looking forward to connecting with you soon.
We have an exciting opportunity for a Senior Communications Officer to join our team, based in London. You will be working on a part-time, permanent basis (up to 30 hours per week negotiable, Monday to Friday with occasional evening and weekend work). In return, you will receive a competitive salary of £34,000 pro-rata.
About us:
We’re a community hub in south Islington providing services, activities and events for local residents of all ages. We run after-school clubs, employment support, gardening for older people and much more. Our large, modern community centre on Central Street is a great backdrop for our varied activities, and we have several outdoor spaces for visitors to enjoy. Our aim is to alleviate poverty, social problems and poor health throughout the local area. We do this by delivering a wide range of services, and keeping our community centre open for those that need it.
The Senior Communications Officer role:
As our Senior Communications Officer, you will assist with the development and the delivery of the Communications Strategy through use of our various communications channels and functions: websites, social media, newsletters, leaflets, posters, press releases, events etc. You will also increase the visibility of St Luke’s and its brand to the wider community, with the aim to reach new target groups for membership, increase visitor participation in our events and activities and generate income from fundraising and commercial activities.
Responsibilities of our Senior Communications Officer will include:
- Support the Senior Communications Manager to develop and deliver the Communications Strategy for St Luke’s across the spectrum of communications disciplines: media and public relations, internal communication, brand marketing, advertising, marketing, social media and production of materials.
- Design and produce key marketing materials promoting larger events at the Centre. Also oversee production of materials for all activities and events through structured templates and training to members of staff. This involves adherence to St Luke’s Brand Guidelines.
- To shoot and edit film assets and footage for our social media channels, managing our YouTube channel and giving people an insight into daily life at the Centre through our videos.
- To co-ordinate an online events calendar through our membership database, working with Service Managers to ensure events are publicised through the relevant channels including website, newsletter, social media, etc.
- Manage the website content (WordPress) and the membership database, Membership Works, co-ordinating other users who access the system and providing training where needed.
- Provide content for daily updates on social media channels, expanding our scope and keeping up-to-date with developments. Manage sponsored posts. Provide support for staff needing to update social media, including occasional drop-in workshops.
- Manage the photograph library, and assist if staff require specific photos for publicity. Arrange photographers for events and photo sessions at the Centre. Advise staff on GDPR rules around photography where necessary.
Essential Skills, Experience & Abilities we are looking for in our ideal Senior Communications Officer:
- Experience of contributing to and working in a team to deliver a Communications Strategy
- Experience and knowledge of managing and delivering campaigns to build a reputation
- Experience of writing articles, press releases and managing websites
- Excellent written and verbal communication skills with the ability to communicate confidently, effectively and creatively
- Excellent knowledge of the English language, particularly with regards to spelling and grammar
- IT Literate, with knowledge of using social media and design and digital software as well as standard office programs and databases
- Creative flair/mind and an eye for graphic design and understanding of current trends and visual communications
- Self-motivated, able to work independently and demonstrate initiatives in improving our communications’ systems
- Prioritisation and planning skills
Closing Date: we will close this vacancy when we receive a suitable candidate for the role. Therefore, if you are interested, to apply for this role please ensure that you upload a cover letter and include it on your CV.
If you feel you have the skills and experience to join us as our Senior Communications Officer, then please click apply today! We’d love to hear from you.
We reserve the right to close this advert before the closing deadline if a sufficient number of applications have been received.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Garden Organic is looking for a Finance & Compliance Manager to support the Director of Finance & Corporate Resources as part of the small but experienced corporate resources team. The role will entail working with the wider team on financial accounts and all aspects of contractual and regulatory compliance.
Post: Finance & Compliance Manager
Location: Head Office, Ryton Organic Gardens, near Coventry (Hybrid)
Reporting to: Director of Finance & Corporate Resources
Contract Term: Permanent
Hours: Full time - 35 hours per week (although 4 days a week would be considered)
Salary: £34,000 to £38,000 per annum (pro rata if not full time)
Role subject to DBS Check: No
The charity:
Our organisation promotes the know-how and benefits of organic gardening to individual and community gardeners. Showing people how they can encourage ecosystems to flourish in their own growing space has never been more important to stem the decline of plant and insect species and aid nature’s recovery. Our work is set in the context of the Sustainable Development Goals (SDG) and we want to ensure Garden Organic is having demonstrable and measurable positive impact, in particular on SDG 15 – Life on Land.
Why it’s a great time to be joining Garden Organic:
Our charity was founded over 60 years ago, when organic growing was an ‘alternative’ way of life. Today, there is huge interest in how gardeners, consumers and businesses can follow sustainable practices, to do their bit to protect the environment and the biodiversity on their doorstep. With our unrivalled expertise, gained through decades of hands-on organic growing, we are in the best possible position to support people to follow the organic way.
Overall purpose of the role:
Garden Organic is looking for a Finance & Compliance Manager to support the Director of Finance & Corporate Resources as part of the small but experienced corporate resources team. The role will entail working with the wider team on financial accounts and all aspects of contractual and regulatory compliance.
What we are looking for:
Our ideal candidate will bring energy and enthusiasm to the role as well as proven experience in the fields of both finance and organizational compliance together with a willingness to learn. You will ideally be qualified in financial management or working towards qualification along with evidence of your Continued Professional Development and desire to stay abreast of financial practice and regulation. We will consider applicants who are qualified by (proven) experience.
Responsibilities & Main Duties:
Financial Management
- Act as an effective internal business partner to all colleagues across the charity, providing timely, accurate and relevant information to support the financial planning and performance of all services and functions.
- Day to day responsibility includes leading month end processes including reviewing and posting journals, purchase ledger, sales ledger, adjustments and balance sheet reconciliations to make sure month end reports are delivered within agreed timelines.
- Working with the team to produce the monthly management accounts pack including P&L, cashflow, balance sheet and other management reports with financial analysis and comments as required.
- Working with budget holders on the cycle of budgeting and reforecasting including working to an agreed timetable, setting up templates and working with budget holders to get them completed, plus finalizing them for senior management.
- Supporting the execution of all day-to-day financial operations and processes including management of payroll, gift aid, charity VAT, membership subscriptions, donations and other charitable income and expenditure.
- Assisting in managing external relationships with auditors, banks, pension providers, payroll partners and insurers.
- Managing relationships with stakeholders in relation to efficient issue of invoices, processing of payments, resolving queries etc
Risk Management and Compliance
- Assist in administrating the charity's risk register in timely manner.
- Assist the Director Finance & Corporate Resources in managing internal assurance and governance processes, including internal audit and compliance testing.
- Assist in compliance with contracts with suppliers and landlord as well as supporting compliance in the delivery of charitable service contracts
- Working closely with Director of Finance and Corporate Resources to ensure that Garden Organic is compliant with all regulatory requirements such as data protection, health and safety, the fundraising regulator etc.
• Take a key role in the Health & Safety working group
General
- It is the nature of the work of Garden Organic that tasks and responsibilities are, in some circumstances, unpredictable and varied. All employees are expected to work in a flexible way when the occasion arises where tasks are not specifically covered in the Job Description and have to be undertaken.
- A valid UK driving license would be useful.
Fundraising Manager - Income Generation and Marketing at Age UK Camden
Are you passionate about making a difference in the lives of older people? Do you have a flair for fundraising and marketing? Age UK Camden is seeking a talented Fundraising Manager to lead our income generation and marketing efforts.
Location: Camden, London
Salary: £38,005 to £40,958 per annum (pro-rata for part-time)
Hours: 21-35 hours per week (flexible)
Working pattern: Hybrid (office and remote)
Benefits:
- 27 days annual leave plus bank holidays (pro-rata)
- Generous pension scheme: 6% employee, 6% employer contribution
- Flexible working arrangements
- Opportunity to make a real difference in your community
About the role: As our Fundraising Manager, you'll be at the forefront of driving our ambitious growth plans. You'll develop and implement strategies to maximise our income and enhance our brand visibility. This is a unique chance to shape the future of a respected charity in the heart of London.
Key responsibilities:
- Lead our fundraising, income generation, and marketing functions
- Develop innovative strategies to increase unrestricted and restricted income
- Oversee marketing and communications initiatives
- Manage relationships with corporate partners and high-value donors
- Identify and pursue new funding opportunities
About you:
- Proven experience in fundraising or income generation
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Creative problem-solver with a strategic mindset
- Passion for improving the lives of older people
Why join us? At Age UK Camden, we're committed to creating a society where everyone can love later life. You'll be part of a dedicated team making a real impact in our community. We offer:
- Supportive and inclusive work environment
- Opportunities for professional development and career progression
- Chance to work on diverse and meaningful projects
- Regular team-building and social events
Our vision: We strive to be an equal opportunities employer, valuing diversity and fostering an inclusive culture. Join us in our mission to support and empower older people in Camden.
Ready to take the next step in your fundraising career? Apply now and help us make a difference!
Age UK Camden is committed to safeguarding and promoting the welfare of older people and expects all staff and volunteers to share this commitment.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.