Community Group Volunteer Volunteer Roles in Manchester

Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs. Cats are at the centre of everything we do and our objectives are: homing, neutering and educating people about cats and their care. We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, staff and supporters.

A bit about this role

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising events organisers have the exciting and varied role of helping plan and deliver local fundraising events to raise the vital funds needed to help our feline friends. Our fundraising events organisers use their passion for cats and people to plan cake sales, barn dances, quiz nights and everything in between.

What can you expect to be doing?

• Planning fundraising events and activities like cake sales, quiz nights and barn dances in Mid-Sussex RH15, RH16, RH17, BN6, BN45.
• Providing the treasurer with information on funds raised from fundraising events
• Encouraging and promoting a professional image of Cats Protection 
• Following policies and guidelines and ensuring licences and permits are obtained for events

A bit more information about this role and the team

• This is a flexible role. The amount of time you offer can work to your availability and convenience.
• There may be opportunities for your activities to be fully remote and/or admin based if you'd prefer.
• You will need your own transport if you wish to attend events, ideally a car or van since items, stock and equipment will usually be needed.
• We ask that you complete training to support you in your role. This can be completed online if you have access to the internet and the necessary device (computer/laptop/tablet etc). Support can be offered or paper versions of much of the training if needed.

What are the benefits to you and the cats?

You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise funds through events. You will also meet new people, make new friends and be part of a dedicated group of volunteers.

We’re looking for someone with

• Good organisational skills
• Strong interpersonal skills
• The ability to prioritise and delegate
• An appreciation of the importance of handling money and charity resources responsibly
• Knowledge of your local community

Time expectation

Our fundraising events organisers usually spend two to three hours per week in this role, which is flexible and can be shared by more than one volunteer.

Support, guidance and keeping you safe

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

Main Tasks: 

• Researching organisations, ideas and opportunities, keeping accurate records 

• Making approaches to organisations or companies using email, phone or letter 

• Updating our donor database or spreadsheets 

• Putting together and sending out fundraising materials

• Filing, shredding, laminating, photocopying 

• Inputting events or volunteer opportunities onto third-party websites 

• Sending thank you letters, cards, mail shots to supporters 

• Designing posters/props for events and campaigns 

• Work with staff to help generate ideas for events 

• Helping with event preparation 

We are looking for people who are: 

• Willing to learn about the work of Yorkshire’s Brain Tumour Charity 

• Ability to use a computer and Internet an advantage 

• Ability to communicate in a confident manner to a range of different groups 

• Great team players with fantastic customer service skills 

• Ability to communicate with the charity team to ensure work is carried out with a ‘joined-up’ approach 

• Someone able to commit to agreed requirements and provide reliable support

We can offer you: 

• The opportunity to gain experience as part of a busy charity team 

• Induction and ongoing training 

• Ongoing support and supervision in your role 

• Opportunity to learn new skills 

• YBTC commitment to health and safety 

Background 

Founded in 2003 and originally named Andrea’s Gift and later Brain Tumour Research and Support Across Yorkshire (BTRS), Yorkshire’s Brain Tumour Charity (YBTC) is Yorkshire and Humber’s leading brain tumour charity.  Offering practical, financial and emotional support to both adult and child brain tumour patients, together with their families.

We fund brain tumour research in Yorkshire; we hope this research, dedicated to identifying new approaches to the discovery and treatment of brain tumours, will improve outcomes for patients. 

At YBTC we are a small team who are growing to meet the needs of those affected by a brain tumour in Yorkshire. Around 15 new cases of primary brain tumours are diagnosed in the region every week. 

Our charity values are: Integrity, Compassion, Community & Ambition. 

Our Vision/Mission 

To improve the lives of people impacted by a brain tumour in Yorkshire through local support and research. 

NEUROMANCERS CIC is a peer-led organisation providing autonomous, abolitionist, and accessible mental health care for and by the neurodivergent+ community. 

We are looking for volunteers who can dedicate their much-valued time and passion as Membership Coordinators. We are a digitally-based, national organisation so all volunteering will be remote. 

Our Membership Coordinators will support our wonderful membership community by helping to run events and increase engagement. You will co-facilitate live events, welcome members to the space, and share resources.

This role is great for people who love building authentic community and providing support to others!

Commitment: Minimum six months (1st March - 31st August 2025). Role can be renewed every six months. 

Hours: Approximately 3hrs per week, or less depending on how many people occupy the role. Our volunteer roles can be shared between multiple people - if you are interested in sharing the role, please note this in your application. 

Tasks: We are a digitally-based, national organisation so all volunteering will be remote. You will be expected to attend monthly meetings and meet deadlines. Most tasks will be done in your own time. 

Criteria: We hope that all applicants have experience relevant to the role of interest. If not, please ensure you clearly outline how you could fulfil the role in your application.

Alongside this, applicants will be...

• Self-identified as neurodivergent+
• Organised, responsible, and reliable communicators
• Able to navigate technology such as email, design templates, or web meetings 
• Aligned with NEUROMANCERS values
• Based in the UK with access to a quiet working space
• Knowledgable about non-clinical peer support practices, Disability Justice, prison, police, and psychiatric abolition and the neurodivergent paradigm
• Committed to anti-racism, LGBTQ+ rights, anti-speciesism, anti-ableism, and total liberation for all

NEUROMANCERS CIC is a peer-led organisation providing autonomous, abolitionist, and accessible mental health care for and by the neurodivergent+ community. 

We are looking for volunteers who can dedicate their much-valued time and passion as Media & Admin Coordinators. We are a digitally-based, national organisation so all volunteering will be remote. 

Our Media & Admin Coordinators will support us behind-the-scenes, working both independently and collaboratively. Your main responsibilities will be writing and designing social media posts and newsletters to entertain and inform our community.

If you love creating digital content, are chronically online, and passionate about neurodivergent liberation, this may be the role for you!

Commitment: Minimum six months (1st March - 31st August 2025). Role can be renewed every six months. 

Hours: Approximately 3hrs per week, or less depending on how many people occupy the role. Our volunteer roles can be shared between multiple people - if you are interested in sharing the role, please note this in your application. 

Tasks: We are a digitally-based, national organisation so all volunteering will be remote. You will be expected to attend monthly meetings and meet deadlines. Most tasks will be done in your own time. 

Criteria: We hope that all applicants have experience relevant to the role of interest. If not, please ensure you clearly outline how you could fulfil the role in your application.

Alongside this, applicants will be...

• Self-identified as neurodivergent+
• Organised, responsible, and reliable communicators
• Able to navigate technology such as email, design templates, or web meetings 
• Aligned with NEUROMANCERS values
• Based in the UK with access to a quiet working space
• Knowledgable about non-clinical peer support practices, Disability Justice, prison, police, and psychiatric abolition and the neurodivergent paradigm
• Committed to anti-racism, LGBTQ+ rights, anti-speciesism, anti-ableism, and total liberation for all

Mothers’ Union Southwest

Trustee and Honorary Treasurer

Location – Remote

Salary – Unpaid Voluntary Role

The Organisation

Mothers’ Union is a federated  global Christian movement working to transform lives, strengthen families and advocate for change. Active for nearly 150 years and now with 4 million members in 84 countries, our programmes have extraordinary reach and an approach that is in line with best practice – our members serve in their local communities, have strong established relationships, and are there for the long term. They see what is needed, where it is needed and work as volunteers to facilitate change and help others. This local knowledge, combined with their Christian faith perspective enables transformation in the communities they serve.

Our work around the world is focused around the three pillars identified by our members of stopping violence (especially gender based violence), poverty and injustice.

The Role

We now seek a Trustee and Honorary Treasurer for a new charity being formed in England as apart of a pilot reorganisation and consolidation of operations within Britain. This is an exciting opportunity to use your skills and experience to help transform our movement and drive lasting change in communities in the South West of England.

For further information, please click apply for this role and see the job pack attached.

Closing date for applications is 24th January 2025.

Interviews to be held week commencing 27th January 2025

- Join the Movement: Empower Young Migrants with We Belong! -

Board of Trustees Chair Role

Are you passionate about making a difference in the lives of young migrants? Do you believe in creating a fair and inclusive society for all?

Immigration is not just a topic of discussion—it's a reality for thousands of young people in the UK. At We Belong, we're pioneering change. We're not just another charity; we're a community led by young migrants, fighting for equal treatment and an end to the hostile immigration environment.

Our Mission:

Co-Founded in 2019 by Chrisann Jarrett MBE, We Belong is more than a charity—it's a force for change. We've already achieved significant victories, from challenging unfair immigration policies to securing scholarships for deserving young people. In 2021, We Belong’s work contributed to a new shorter route to settlement being introduced. Young migrants who are fully integrated in the UK now have five-year route to settlement, rather than the previous 10-years. It’s estimated that that over 300,000 children and young people could benefit from this policy change. Now, we're on a new mission: to ensure that every young migrant has the opportunity to thrive in the UK.

What We Offer:

- Immigration Support: Legal advice, training, and resources to empower young migrants.

- University and Career Support: Guidance on applications, scholarships, and career pathways.

- Leadership Development: Mentorship programs to nurture the leaders of tomorrow.

- Engagement Opportunities: Join our outreach and community engagement efforts.

- Safe Space & Community: A supportive network for guidance and connection.

You can learn more about our work by watching our videos: Education, Leadership Progammes, Mental Health and Support. Please see Position Description attachement for the links to the videos.

The Opportunity:

We Belong is seeking a voluntary Chair to lead our board of Trustees. This is a chance to drive real change, working alongside passionate individuals dedicated to our cause. We need someone with strategic vision, governance experience, and a commitment to diversity and inclusion. 

Key Responsibilities:

- Chair board meetings and provide strategic leadership to the Trustee team.

- Ensure compliance with governing documents and charitable objectives.

- Support the CEO on strategy and best practices.

- Critically assess risks and opportunities and develop effective strategies in the context of the Charitable purpose of We Belong.

- Resolve conflicts and make timely decisions.

Experience & Skills:

We're looking for someone with a background in the migration field, governance, or related fields. Experience in leadership is essential, advocacy, or youth development is highly desirable. We value lived experience and so candidates with lived experience of the UK immigration system are welcome to apply. Most importantly, we need someone with a passion for making a difference.

Time Commitment & Location:

Preparation for quarterly board meetings, both in person and remote, as well as the opportunity to participate in selected committees. The Chair will also supervise the CEO through regular 1:1 meeting and represent We Belong at sector events.

Join Us: Shape the Future!

This is an exciting opportunity to lead We Belong into our next phase of development. If you're ready to champion diversity, empower young migrants, and drive meaningful change, we want to hear from you.

Apply Now: Send your CV and a covering letter outlining why you would like to be the next We Belong Chair to us by the 26th February 5pm. Interviews will be held on the week commencing 3rd and 10th March depending on availability.

Together, let's create a brighter future for young migrants in the UK. With We Belong, you belong.

We Belong - Empowering Young Migrants

The Main tasks will vary according to the specific details of the events we are hosting but may include: 

• Work with staff to help generate ideas for events 

• Helping with event preparation 

• Manning checkpoints 

• Walking support 

• First-aid support 

• Marshals 

• Support drivers 

• Helping with community stalls 

We are looking for people who are: 

• Willing to learn about the work of Yorkshire’s Brain Tumour Charity 

• Ability to communicate in a confident manner to a range of different groups 

• Great team players with fantastic customer service skills 

• Ability to communicate with the charity team to ensure work is carried out with a ‘joined-up’ approach 

• Someone able to commit to agreed requirements and provide reliable support 

We can offer you: 

• The opportunity to gain experience as part of a busy charity team 

• Induction and ongoing training 

• Ongoing support and supervision in your role 

• Opportunity to learn new skills 

• YBTC commitment to health and safety 

Background

Founded in 2003 and originally named Andrea’s Gift and later Brain Tumour Research and Support Across Yorkshire (BTRS), Yorkshire’s Brain Tumour Charity (YBTC) is Yorkshire and Humber’s leading brain tumour charity.  Offering practical, financial and emotional support to both adult and child brain tumour patients, together with their families.

We fund brain tumour research in Yorkshire; we hope this research, dedicated to identifying new approaches to the discovery and treatment of brain tumours, will improve outcomes for patients. 

At YBTC we are a small team who are growing to meet the needs of those affected by a brain tumour in Yorkshire. Around 15 new cases of primary brain tumours are diagnosed in the region every week. 

Our charity values are: Integrity, Compassion, Community & Ambition. 

Our Vision/Mission 

To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and research. 

NEUROMANCERS CIC is a peer-led organisation providing autonomous, abolitionist, and accessible mental health care for and by the neurodivergent+ community. 

We are looking for volunteers who can dedicate their much-valued time and passion as Archivists. We are a digitally-based, national organisation so all volunteering will be remote. 

Our Archivists will assist in the development of a radical digital library. You will collate, catogorise, and develop much-needed resources for our community.

If you are someone who enjoys locating and organising digital resources, you’ll do well in this role!

Commitment: Minimum six months (1st March - 31st August 2025). Role can be renewed every six months. 

Hours: Approximately 3hrs per week, or less depending on how many people occupy the role. Our volunteer roles can be shared between multiple people - if you are interested in sharing the role, please note this in your application. 

Tasks: We are a digitally-based, national organisation so all volunteering will be remote. You will be expected to attend occasional meetings and meet deadlines. Most tasks will be done in your own time. 

Criteria: We hope that all applicants have experience relevant to the role of interest. If not, please ensure you clearly outline how you could fulfil the role in your application.

Alongside this, applicants will be...

• Self-identified as neurodivergent+
• Organised, responsible, and reliable communicators
• Able to navigate technology such as email, design templates, or web meetings 
• Aligned with NEUROMANCERS values
• Based in the UK with access to a quiet working space
• Knowledgable about non-clinical peer support practices, Disability Justice, prison, police, and psychiatric abolition and the neurodivergent paradigm
• Committed to anti-racism, LGBTQ+ rights, anti-speciesism, anti-ableism, and total liberation for all

Role Summary:

The Chair of the Board of Trustees will provide strategic leadership to Hidayah, ensuring the organization remains aligned with its mission to support and advocate for LGBTQ+ Muslims. The Chair will guide the Board of Trustees in effective governance and act as an ambassador for the charity within both the Muslim and LGBTQ+ communities.

Key Responsibilities:

1. Leadership and Governance:
   • Provide leadership to the Board, ensuring that Trustees fulfil their duties and responsibilities for the effective governance of the charity.
   • Oversee the Board of Trustees’ operation, ensuring its members work collaboratively and effectively.
   • Ensure the charity complies with its constitution, governing documents, charity law, and other relevant legislation/regulations.

1. Strategy and Planning:
   • Lead the development and implementation of the charity’s annual strategic plan, ensuring alignment with the needs of LGBTQ+ Muslims.
   • Write the annual report outlining Hidayah’s impact and achievements
   • Work with the Board of Trustees to ensure that strategic objectives are effectively executed and serve the community
   • Write and develop a portfolio of policies to ensure the smooth running of Hidayah

1. Board of Trustees Management:
   • Chair monthly Board meetings effectively, ensuring decisions are taken in a timely manner and that actions are followed up.
   • Facilitate a positive and inclusive Board culture where diverse viewpoints are encouraged and respected.
   • Manage all volunteers taken on by Hidayah

1. Advocacy and Representation:
   • Act as an ambassador for the charity, promoting its work within both the Muslim and LGBTQ+ communities and to a wider audience.
   • Represent the charity at key events, meetings, and functions, and develop relationships with key stakeholders and partners.

1. Financial Oversight:
   • Oversee the charity’s financial health, ensuring it operates within its means and maintains proper financial control and accountability.
   • Work with the Treasurer and the finance team to ensure the Board of Trustees receives accurate and timely financial information.
   • Act as a signatory for Hidayah’s bank account and financial operations.
   • To seek out partnerships, sponsors and endorsements from individuals and organisations.

1. Risk Management:
   • Ensure appropriate risk management policies and procedures are in place and adhered to.
   • Regularly review and address potential risks to the charity’s operations and reputation.

Person Specification:

Essential:

• Demonstrable experience in a leadership role within a charity, non-profit, or similar organization.
• Strong understanding of governance best practices and charity law.
• Excellent communication and interpersonal skills, with the ability to foster a collaborative and inclusive culture.
• Strategic thinker with the ability to translate vision into actionable plans.
• Strong financial acumen and experience overseeing budgets and financial planning.
• Passion for the charity’s mission and commitment to its values, with a deep understanding of the challenges faced by LGBTQ+ Muslims.

Desirable:

• Previous experience as a Chair or in a senior non-executive role.
• Experience in fundraising and development activities.
• Established network within the Muslim and LGBTQ+ communities and among relevant stakeholders.

Terms of Appointment:

• The Chair will be appointed for an initial term of 3 years, which may be renewed for a further term(s).
• This is a voluntary position; however, expenses incurred in fulfilling the role will be reimbursed as approved by the Board of Trustees in line with Hidayah’s policies.

The Organisation
PMH is one of the few charities in the UK that specifically helps parents who are supporting a child with mental health challenges and whose needs and impact for positive change are all too often overlooked. In most cases support is focused on the child and parents are left isolated, unaware of what the best approach is and have to try and cope on their own. The impact on families can be devastating. Friendships, social activities, work, school and family relationships can be disrupted. All energy is focused on the one child with their siblings often feeling neglected. For parents, realising that their child is struggling with their mental health, that they might be experiencing anxiety and depression, be suicidal, self-harming or have an eating disorder, is incredibly difficult to come to terms with and accept and they feel totally out of control. They often blame themselves for the struggles their child is enduring. It is the start of an emotional roller coaster, with many finding it hard to cope having nobody to turn to for help and support. 

To find out more about the work PMH do, visit the website.

Person Specification:
Preferred:
•  Lived experience of parenting a child with poor mental health
•  Technology, digital, and/or online community experience

Essential:
•  A passion for the aims of Parenting Mental Health and the energy and skill to balance connection to the founding principles with a sustainable, impactful future focused approach
•  Belief in the power of the parent to effect change in their family
•  Commitment to lived experience working and to developing deeper knowledge, process, and potential of our volunteers
•  Collaborative in approach
•  A proven track record of leadership in either the voluntary, public or commercial sectors
•  Experience of operating at a senior strategic leadership level within an organisation
•  Successful track record of achievement through their career
•  Experience of charity governance and working with or as part of a Board of Trustees

Further Information
For comprehensive information about Parenting Mental Health, the role responsibilities and the person we are looking for, please download the Candidate Information Document.

How to Apply
If you are passionate about joining PMH and believe you have the skills and experience we are looking for, please apply with the following:

•    An up-to-date CV
•    A supporting statement of no more than 2 sides of A4, detailing why you would like to be considered, your relevant experience and expertise and what you think you can bring to the role.

All applications are being handled by our recruitment partner, Trustees Unlimited (part of the Russam group). 

All applications should be emailed to Trustees Unlimited.

For an informal discussion about the role, please contact Melissa Baxter, Managing Partner - Charities.

Closing date for applications: Monday 20th January 2025 
Interview with Parenting Mental Health: 30th / 31st January 2025 

We look forward to receiving your application. 

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit an Administration Volunteer for the Bolton Group. Our Administration Volunteers are the linchpin for our local groups’ activities. They act as the first point of contact and they make sure all relevant information is circulated to other volunteers and members. And they play an important role in keeping our data and details up to date to comply with data protection legislation.

In this role you’ll develop your administration and organisation skills. Most importantly you’ll be help your local group run efficiently, so they can keep providing valuable services to our MS community. 

Time Commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Please apply online.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit an Administration Volunteer for the Bolton Group. Our Administration Volunteers are the linchpin for our local groups’ activities. They act as the first point of contact and they make sure all relevant information is circulated to other volunteers and members. And they play an important role in keeping our data and details up to date to comply with data protection legislation.

In this role you’ll develop your administration and organisation skills. Most importantly you’ll be help your local group run efficiently, so they can keep providing valuable services to our MS community. 

Time Commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Please apply online.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.