Community Fundraising Project Manager Jobs

Are you passionate about gender equality and women's rights? Do you have a knack for building vibrant communities and a strong understanding of fundraising? The Fawcett Society is looking for a dynamic Membership Lead to join our team!

Fawcett values equality and is committed to becoming an anti-racist organisation. We particularly welcome applications from disabled candidates, older candidates, and Black and racially minoritised candidates, who are currently underrepresented in our organisation. Each applicant will be individually assessed regardless of age, gender, ethnicity, sexual orientation, disability, religion, or belief. In the case of a tie-break situation, we will use positive action on the basis of race and/or disability.

Position: Membership Lead
Location: This is a hybrid role (Office in Angel, London) with applications from remote candidates welcome. Remote postholders would be expected to pay for their own travel to our office or alternate London venue. We anticipate this to be approx. once every two months for team meetings or for Fawcett events.
Salary: £32,000 per year (pro rata – full-time hours are 37.5 per week)
Hours: Part-time (25 hours per week)
Reports to: Head of Trusts and Membership

Why Join Us?

• Make an Impact: Help grow and engage our membership community.
• Collaborative Environment: Work with a passionate team dedicated to gender equality.
• Flexible Working: Choose remote or hybrid working to suit your lifestyle.

About The Role:

• Engage and Inspire: Create compelling content to engage our movement of members.
• Drive Growth: Develop strategies to increase membership retention and growth.
• Collaborate: Work closely with colleagues to align membership initiatives with our mission.
• Lead with Confidence: Champion our membership programme and contribute to strategic decisions.

What We're Looking For:

• Strong Organiser: Manage daily operations and multiple projects effectively.
• Great Communicator: Engage and inspire diverse audiences.
• Data-Savvy: Use data analysis to inform strategies and track success.
• Creative Thinker: Innovate to attract and retain members.

Application Process:
To apply, please view the recruitment pack on our website and follow the online application instructions. We particularly welcome applications from disabled candidates, older candidates, and Black and racially minoritised candidates, who are currently underrepresented in our organisation. Each applicant will be individually assessed.

Closing Date: 11.59pm, Monday 29th July 2024
Interview Dates: Please keep time available on 1st and 2nd August when all interviews will be held.

About the Organisation

Together We Learn is a small international development charity with a vision to break the cycle of poverty in Ethiopia by enabling disadvantaged children to access quality education.

We have been working closely with our Ethiopian partner organisation for over 25 years to achieve this. Our UK team is a small, close- knit team that supports the fundraising, international communications, and project delivery of the Ethiopian team.

Our approach is to work alongside state education infrastructure, addressing a range of needs related to access to and quality of education, as well as children’s wellbeing.

Our work with schools includes school infrastructure projects - providing safe, local schools - and supporting teachers with training and resources to inspire children to flourish in the classroom. We also work closely with the children, their families and communities to understand and address the issues they face at home and how these impact their ability to attend and concentrate in school.

We are at the start of a new strategic phase with a focus on building the capacity of our Ethiopian partner organisation to shift the power and be more locally-led in our work.

We are particularly interested in hearing from candidates with a connection to Ethiopia, or from the African diaspora.

Project Coordinator

The Role: The Project Coordinator supports our Ethiopian Projects team deliver, monitor, evaluate and report on our various project activities. The role involves regular communication with both our regional project teams and management, supporting the team to meet project deadlines, driving continual programme improvement through monitoring, evaluation and learning, and supporting the UK Chief Executive with project reporting and funding proposals.

Reports to: Chief Executive
Hours: 15 hours per week (part-time role 40%)
Salary: £8,620 per annum (21,550 pro rata)
Location: London office, preference for hybrid working, remote applications considered, employee must be living in the UK.

(We are also seeking a part-time Sponsorship Coordinator (40%) and would consider applications to work in both roles. If you wish to apply for both, please state this in your cover letter)

Responsibilities

Supporting project delivery (70%)

• Regularly liaising with our project teams in Ethiopia to support them to monitor project deliverables alongside project plans in a timely manner and ensure changes are communicated to relevant parties
• Support with monitoring, evaluation and learning processes by ensuring monitoring and evaluation deadlines are met, collating, analysing and formatting data for review, leading discussions on impact review and supporting discussions for continuous programme development. Including managing office volunteers to support our work in these areas.
• Support the Ethiopian team to track and understand markers of good quality, sustainable projects and to continuously improve upon these.
• Supporting the Ethiopia team to develop projects, applying learning from evaluations and developing new project concepts.
• Supporting the team to include and prioritise beneficiary perspective to lead project design, implementation and monitoring procedures 
• Support the Ethiopian team to develop, include and adhere to all organisational policies and procedures, with special attention to safeguarding.

Fundraising (20%)

• Reporting to donors and funders on project delivery, ensuring deadlines for reporting are met, collating data and Ethiopian team feedback, and writing up funder reports in a timely manner.
• Supporting the Chief Executive to research potential funders and prepare and evidence funding proposals.
• Drafting template funder proposals.
• Occasionally attending funder events
• Support the UK team to communicate with supporters via monitoring the fundraising inbox, liaising with international volunteers, tour guests or other queries.

Other (10%)

• Support with building the capacity of the Ethiopian team through working practices and training in relevant areas.
• Communicate about our work with stakeholders via writing blogs, newsletter and Annual Report chapters.

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity and may be amended in the light of the changing needs of the organisation. 

Person Specification

The lists below specify qualities and experience that we feel would be essential or desirable for this role. However, we would like candidates to apply regardless, if you can provide an explanation for why another skill, experience, or characteristic makes up for not meeting that criteria.

Essential

• Understand and share the organisation’s vision and mission
• Ability to work remotely within an international team, working sensitively across cultures, respecting differences and collaborating for a shared goal
• Motivated, with a friendly, helpful attitude
• Excellent organisational and time management skills
• Good written and verbal communication skills
• Proactive approach to addressing problems and identifying solutions
• Good attention to detail, producing work of a high quality
• Proficient with Microsoft packages, including Word, Excel and Publisher

Desirable

• Experience of working across cultures
• Experience in project oversight, NGO work, or in an education setting
• Understanding of global poverty issues, pedagogy, work to support children, or international development
• Experience of working or living in Ethiopia, or other developing countries, or a connection to habesha or other African culture
• Relevant degree

How to Apply

To apply for the role please read the job description above and send your CV and a cover letter. The cover letter should include the reason for your interest in the role, how you meet the person specification, or what skills you could bring to the role, and how the part-time role fits with your situation.

Applications will be reviewed after July 30th and interviews will be scheduled for the week commencing 6th August.

(We are also seeking a part-time Project Coordinator (40%) and would consider applications to work in both roles. If you wish to apply for both, please only apply once and state this in your cover letter)

The Mark Evison Foundation is a charity working in London state schools promoting the personal development of young people through challenge. We invite and mentor non-academic proposals for challenge from 17 year olds. It is exciting work, bringing out the best in young people.

The Role

This is a fantastic opportunity to join this fast-growing charity at an exciting time and make a significant impact as our first Development Director. You will be responsible for our fundraising strategy and setting up and professionalising our fundraising function. You will have the backing of a committed group of Trustees and volunteers who are eager to help and support your work. You will also be responsible for fundraising for the MEF across several areas, and for developing funding initiatives for our future.

We are looking for someone with a great track record of success in fundraising, who can thrive in a small ambitious team. We will expect you to represent our interests in a range of public and private contexts; to be a confident and pro-active verbal and written communicator; and a skilled networker with a strong track record of relationship building.

Responsibilities and Duties 

• To establish a fundraising strategy and ensure fundraising compliance.
• To generate income from individual donors at the low, mid and major gift level. To support the Executive Trustee steward existing, and cultivate new, major donors.
• To research and develop a trust and foundation pipeline and prepare and submit grant applications and draft progress reports
• To grow our income and diversify our donor pool through targeted campaigns
• To grow our network – including influencers and organisations that can help to raise our profile
• To ensure appropriate stewardship processes are in place so that donors at all levels feel well thanked and informed of their impact.
• To grow our presence amongst small to medium businesses, London schools and local residents
• To build partnerships with businesses to extend our profile and find new funding opportunities
• To effectively engage schools and businesses to support the Foundation, to raise awareness and help raise funds
• To liaise with the team on a regular basis to explore better community engagement, local connections, and fundraising opportunities
• To report regularly to the Board on income, prospects, and strategic objectives in alignment with our objectives
• To help foster a positive culture of fundraising across the organisation
• To promote the MEF widely, through the written word and social media
• To research and plan fundraising events, with other MEF staff and the charity’s trustees 

For more information please visit our website or see the attached Job Description below .

Please note applications will be reviewed on a rolling basis so the post may be filled before the published closing date below .

As Green Connections Community Coordinator, you’ll champion and build relationships with communities in Darnall and the S9 area. You will work with the Curator of Natural Sciences to facilitate a programme of activity, for example events, displays, workshops, nature walks or digital content, developed in collaboration with communities. This programme will be inspired by Sheffield’s Natural Science collection and on the theme of climate and environmental crisis.

The Job

The purpose of the job is to:

· Build relationships and liaise with community groups in Darnall and the wider S9 area, in order to increase awareness of and engagement with Sheffield’s collections and museums.

· Work with the Curator of Natural Science to facilitate a programme of activity (for example events, displays, exhibitions, workshops, nature walks, films or other digital outputs) developed in collaboration with communities, inspired by Sheffield’s Natural Science collection and on the theme of climate and environmental crisis.

· Promote and facilitate access to Sheffield’s collections.

· Work with the Curator of Natural Science to plan and co-ordinate the Green Connection project.

· Work with colleagues to develop and test evaluation models.

The Bigger Picture

You will:

· Actively listen to communities, learn about their needs, the barriers to engagement and perceptions of Sheffield Museums to evolve our working practices and programmes in order to be more inclusive and useful.

· Help to create, sustain and retain connections with individuals and communities, broker relationships and inspire people to engage with Sheffield’s collections and natural heritage.  Show that museums provide a vital and relevant service to the city’s population.

· Utilise and test collaborative working practices and provide feedback that will be shared across Sheffield Museums.

· Work collaboratively with communities, colleagues, creative practitioners and other specialists, to deliver outputs inspired and directed by communities, connecting their needs with Sheffield’s natural science collections and wider natural heritage, to improve engagement with, and ownership of, Sheffield’s collections and environment.

· Contribute to and deliver against Sheffield Museums’ strategic plan, significantly increasing community ownership and the different perspectives and lived experiences that are represented in the city’s collection.

· Advocate for wider ownership of the collection across the city, proactively sharing information about the collection with colleagues, visitors, partners and communities.

· Facilitate access to the collections through visits to the store, digital platforms, and workshops.

· Develop a network of individuals and community representatives who will advocate for the role and importance of the museums and collections within the city.

· Help to supervise and administer volunteers and community project participants to support this work.

The Day to Day

You will:

· Help to identify community partners in Darnall and establish trusting relationships with them.  Liaise directly with them, helping to identify their needs and develop opportunities for the museums and collections to be useful to partners.

· Collaboratively facilitate projects with communities that will use the collections to explore environmental change in different ways, trying new things and evaluating impact.

· Act as a representative and advocate of Sheffield Museums and liaise with external stakeholders and partners including but not limited to universities, community and interest groups, creative and environmental practitioners, businesses and specialist network agencies, taking the opportunity to promote fundraising where appropriate.

· Be responsible for your own safety, the safety of colleagues and visitors, taking all appropriate measures required to maintain the security and safety of collections, buildings and people

· Monitor the activity of volunteers to ensure a high standard of service is provided.

· Be available for out of hours emergency call out at all sites as required.

· Undertake any other reasonable duties that may be required by the post holder.

This post is supported by the Esmée Fairbairn Collections Fund delivered by the Museums Association.

Harris Hill is delighted to be working with a renowned health charity based in London who are seeking a Trusts and Statutory Manager to join their team.

This is an exciting opportunity to play a vital role in enabling the charity to fund research and to find new treatments and cures.

As Trusts and Statutory Manager, you develop and maintain a strong pipeline of medium to high value prospects (£50k+), working both independently and with the Prospect Research Manager to identify and qualify prospects with a particular focus on high value, strategic and multi- year opportunities. You will create compelling high quality funding proposals to generate income for a range of projects. You will account manage key Trusts and Statutory funders, leading on all aspects of donor care. You will also be leading on development of cultivation and stewardship plans for key funders, demonstrating creative and relationship-led approach to Trusts and Statutory fundraising.

To be considered for this role, you will need: 

• Experience of creating bespoke written proposals and reports for Trusts and Statutory supporters, with a track record of building and managing a pipeline of high value prospects.
• Excellent written communications skills, including ability to summarise complex information into accessible language for lay audiences and showcase impact.
• Experience of Developing project summaries and budgets and maintaining effective systems to report back on project progress and expenditure to funders. 

If this role sounds of interest to you and you want to have a chat and review the full job description, please do contact Dominic at Harris Hill on [email protected] or call him on 020 7820 7332. 

Salary: £39,000 - £42,000

Permanent, Full-time (35 hours per week)

Location: London with hybrid working (minimum two days per week in the office)

Deadline – Applications are being taken on a rolling basis, so please send your CV and Cover Letter to Dominic ASAP. 

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Are you looking for new role to gain hands-on experience in the non-profit sector? Do you have natural curiosity, ability to self-lead and vibrant faith? At TLG we're excited to bring an excellent opportunity for recent graduates to develop key skills and contribute to impactful programmes. With continuous learning, early responsibility and varied experiences, this graduate opportunity is a great way to start a successful career whilst making a real difference.The role and learning is designed to stretch and challenge you, while providing the skills and experience to help you progress your career and contribute to TLG's continuing success.

You will have unique involvement in key aspects of TLG - building on your own indiviudal passions, skills and interests.  We're looking for someone with the potential to develop into a senior leader at TLG who may be a graduate with one to two years current work experience. You will be looking for the next step in your career and will have the humility, emotional intelligence, faith and drive to make a real difference to children and families. 

The role will be predominantly based within our Fundraising, Partnerships or Executive Support team to maximise career development and understanding of the sector but will also involve spending time within different departments, teams and external partners.  This will incorporate diverse experiences that could range from liaising with funders, leading new projects, exec suppport through to involvement in strategic development.

TLG is a Christian charity hence, we are looking for individuals with a strong and vibrant Christian faith. As part of our commitment to safeguarding, the successful applicant will be required to undertake an enhanced disclosure via the DBS. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Closing Date: July 19th

Initial Online Interviews: July 23rd 

Final In Person Interviews: July 30th 

Job Description – Operations Manager
IcFEM Dreamland Mission is a Christian charity set up to help fund and support the work of IcFEM in
Kenya. We had been running for almost 20 years with volunteers
running a home-based UK office. Three years ago we employed staff in the UK for the first time. We
currently have income of £350k- £400k a year depending on the projects running. IcFEM Kenya is a
locally run organisation based at Kimilili in Western Kenya. IcFEM Kenya runs community projects as
well as a school and hospital. The past five years has seen our work grow significantly, including the
school and hospital which have developed into large institutions that are valued by the community
in Kimilili and fit well into the local government set up.
We are looking for an individual who is ambitious to see our ministry grow and is experienced at
blending trust in God with human endeavour.
We are seeking an Operations Manager who has experience of the charity sector and is prepared to
be flexible and adaptable to the needs of this small charity. There is the potential for flexibility within
this role and we would be willing to discuss a variation in hours worked. Some occasional evening or
weekend work will be needed, and occasional travel to Kenya is an important part of the role,
particularly to build relationships with the Kenyan team.

Operations manager
Full-Time: 37.5 hours a week or part time/job share considered.
Flexible working available
Work from home
Salary: £30,000-£40,000 PA (Based on experience)
Annual Leave: 25 days PA plus Bank holidays and your birthday if it falls on a weekday. The office
will shut 25th December -1st January and these days will not be counted as part of your leave
entitlement.
Accountable: Chair of Trustees, Treasurer and Secretary
Contract: Permanent (6-month probation)
Handover period: During the probation period some work currently undertaken by Trustees will be
handed over to the post holder. Upon successful completion of the probationary period the post
holder will report to the Chair of Trustees.
Job description

Governance and legal compliance
➢ Review and keep updated UK policy and procedure documentation, writing new policies
where necessary to encompass latest regulations
➢ Regularly review the Safeguarding policy, and risk assessment, with the Trustee who leads
on safeguarding
➢ Work with the Treasurer and Secretary to ensure compliance and deadlines for Charity
Commission
➢ Review “new volunteer” and “new staff member” packs to ensure they meet the legal
requirement of the Charity Commission and all data protection policies
➢ Ensure all staff and volunteers hold correct documentation such as DBS certificates
➢ Ensure compliance with all regulatory authorities and regularly report on these to the
Trustees
➢ Maintain up to date knowledge of Charity policy and procedures

Finance and administration
➢ Manage the charity income and donations, including processing of cheques, bank transfers
and donor management system to acknowledge donations
➢ Grow the number of individuals and churches in the UK who support this charity
➢ Develop and manage donor relationships.
➢ Maintain and develop appropriate financial policies
➢ Manage income from giving sites such as Just Giving, Virgin Giving and PayPal
➢ Manage designated project funds and other finance tasks
➢ Oversee the marketing and communication role to promote the charity
➢ Line manages the Operations Assistant
Project management
➢ Alongside the Operations Assistant, and working closely with the Kenya team, continue to
manage the school sponsorship scheme for IcFEM DEC primary school
➢ Alongside the Kenyan team grow and develop the secondary school sponsorship scheme
➢ Alongside the hospital staff, co-ordinate the UK funded DMH hospital projects including
reports and stories from Kenya
➢ Present own ideas for projects and start to take ownership of new projects
➢ Work with donors including churches to develop current and new projects
➢ Represent the charity externally and strengthen partnerships with all relevant stakeholders
➢ Manage the UK end of Community based projects (e.g. Tree Growing and Bee’s & Honey)
including communications, funding, donor and partner management
➢ Monitoring and evaluation
➢ Set up and manage a monitoring and evaluation system for all UK-funded projects
➢ Provide regular feedback to relevant Trustees or Volunteers who are partners on specific
projects and once a quarter feedback to Trustees meetings
General administration and IT
➢ Oversee regular updates to the website, and social media
➢ Manage enquires both on the telephone and via email
➢ Co-ordinate volunteers both in the UK and those wishing to visit Kenya
➢ Co-ordinate the office including annual leave and day to day planning
➢ Assist Trustees with other administrative matters
Person specification
We are seeking a servant-hearted, emotionally intelligent, self-aware and authentic individual who is
outward looking, a good communicator, level headed and tenacious.
Required experience
➢ Have had extensive experience of the charity sector
➢ Book-keeping, banking or other finance skills and/or experience
➢ Experience of managing teams including volunteers
➢ Proven track record of being a team player
➢ Proven track record of managing charity offices and projects
➢ Experience of working with the highest levels of discretion, integrity and honesty.
Desirable experience
➢ Experience of working in East Africa
➢ Experience of using Beacon Donor Manager, and Xero finance manager systems, and if not
willing to learn
➢ Experience of managing online donor platforms
➢ Experience of website management
➢ Educated to degree level in relevant area or relevant professional qualifications
➢ Fundraising experience
➢ Experience of marketing in a charity setting
➢ Experience of working with volunteers
Required skills and abilities
➢ Able to work with minimal supervision
➢ Good relationship management skills
➢ Have tact and diplomacy skills
➢ Excellent written and verbal communication, marketing and PR skills
➢ Have excellent IT skills including Excel and the ability to learn website management
➢ Highly organised, able to manage multiple tasks at once and under pressure, and adept at
building good relationships
➢ Able to foster a culture of innovation and initiative-taking, creating a ‘can do’ atmosphere
that values everyone’s contribution and coaches out the best in the team.

Desirable knowledge
➢ Be up to date with charity law and have experience of coordinating policy and procedures
➢ Educated at least to A level or equivalent with GCSE passes English and Maths
➢ Knowledge of charity governance and developing new policies for growing charities
Personal qualities
➢ An active Christian faith with an openness to engage in devotions in the office
➢ Willing to work with ethos of a Christian Mission including partaking in prayer meetings and
church meetings
➢ Model professionalism and a passion for excellence.
➢ Willing to be flexible and work some evenings
➢ Comfortable lone working or with only one colleague
➢ Be willing to travel to Kenya when required
This job has an occupational requirement under Schedule 9 of the Equality Act 2010 to be held by an
active, practising Christian who assents to our Statement of Faith. 

The Café forms part of a central hub, housing a daytime café for the community and an after-school Youth Café that connects vulnerable young people to positive and inspiring role-models from their community, empowering and inspiring them to become active citizens in their community. The space is used for two similar, but distinct purposes and excellent working relationships between these are essential. This role is responsible for the daytime café and related income generating activities.

An initiative of the Matrix Trust, our café has built an excellent reputation, with the vision to provide a space for local people to retreat to, where they will find a friendly welcome and an opportunity to give back to the community. Key elements include: quality coffee, delicious healthy food, a calm but welcoming environment, and an eco-friendly, low waste ethos.

The Café is open 5 days a week, 8:30am to 3pm on Tuesday to Friday and 10am to 3pm on Saturdays. 

Day-to-Day Responsibilities

● Oversee the efficient daily operation of the café, ensuring high standards and excellent customer service.

● Engage customers, take and serve orders, and drive sales.

● Ensure all health & safety and food safety standards are met.

● Maintain a clean, welcoming, and friendly environment for customers.

● Manage stock levels, place supply orders, and handle cash management, including cashing up and reporting till adjustments.

● Develop and maintain a visually inviting space with up-to-date menus and quality food offerings.

● Implement and follow food rotation and waste management procedures to minimise waste and maximise margins.

● Utilise and develop methods that encourage repeat business.

● Secure the café at the end of the shift.

● Ensure all food and drinks served are of the highest quality.

● Achieve and maintain an excellent food standards rating.

● Liaising with the Head of Operations, oversee maintenance and repair of café equipment, ensuring everything is in working order.

Customer Service

● Ensure customers have an efficient and enjoyable experience, consistently exceeding service and value expectations.

● Address customer complaints or refunds in a professional manner.

● Upsell products as appropriate and ensure the team is knowledgeable about the menu items.

● Foster a welcoming atmosphere for all customers, including regulars and first-time visitors.

Team Management

● Recruit, train, support, and lead a small team of paid staff, volunteers, and apprentices, including at-risk young people.

● Plan staff rotas, monitor performance, and conduct appraisals to recognise training needs and potential.

● Ensure the team maintains a clean, visually inviting space.

● Act as a positive role model for young apprentices, volunteers, and work experience students.

● Develop and implement staff development programmes, including team-building activities.

Café Development

● Develop seasonal menus and menu items to celebrate calendar events.

● Promote the vision of Matrix through the café.

● Be passionate about the vision of the café.

● Achieve café goals and targets set by the Board of Directors.

● Identify areas for development that will drive the business forward, keeping abreast of new concepts and ideas in the industry.

● Ensure that customers are given an efficient and enjoyable experience and that service and value expectations are consistently exceeded.

● Collaborate with marketing and business development to create promotional strategies, including social media campaigns.

Building and Event Management

● Liaise with the Head of Operations about any building maintenance issues.

● Promote the hireable spaces and arrange events that enhance the café’s offerings.

● Encourage use of the café by local groups such as creatives, book clubs, parents etc.

● Manage café events, ensuring the team sets up the space as required and that the hirers are properly looked after.

● Coordinate with local businesses and community organisations for partnerships and events.

General and Wider Charity Involvement

● Be a proactive part of the wider Matrix team, getting involved in projects that benefit the mission of Matrix, such as fundraising activities or team projects.

● Ensure knowledge of current Matrix projects and their impact.

● Participate in community outreach programmes and initiatives that align with the café’s social enterprise goals.

For further details, please see attached Job Pack.

Charity People is excited to be working with the brilliant Haven's House Childrens' Hospice based in North East London for an Individual Giving Manager. With beautiful grounds and a great cause, this is an amazing role for someone who could be looking to step up from a Senior Individual Giving Officer role

Job Title: Individual Giving Manager

Location: Woodford Green, hybrid model with 3 days in the office and 2 days working from home

Contract: Full time/Permanent, 35 hours per week, Monday to Friday 9.00am - 5.00pm (flexi time negotiable)

Salary: £39,500 per annum

About the organisation

Haven House Children's Hospice supports hundreds of families, looking after children and young people who have life-limiting or life-threatening conditions. Their mission is to provide the highest quality palliative and holistic care services to children and their families in their local communities.

The Role

The Individual Giving Manager will play a vital role in fundraising activities to support our mission of providing care and support to children with life-limiting conditions and their families. As the Individual Giving Manager, you will be responsible for developing and implementing strategies to engage individual donors and supporters, cultivating meaningful relationships, and maximising their financial contributions.

At Haven House the focus within the Income Generation and Marketing Team is to put the supporter and donor at the centre of everything we do, ensuring they feel inspired by our work and the children and families we support; engaged and committed to our cause and ultimately make a commitment to do something amazing.

Responsibilities:

• To create and execute strategies to cultivate and grow individual giving income, including donor acquisition, retention, and stewardship programmes.
• To build strong relationships with individual donors and prospects through personalised communication, engagement events, and donor recognition initiatives.
• To coordinate all aspects of direct mail appeals and online fundraising to maximise donor engagement and revenue generation.
• To utilise Raiser's Edge database to track donor interactions, segment audiences, and analyse fundraising performance to inform decision-making.
• To oversee all income processing; some processes are the responsibility of the Individual Giving Manager, others are carried out by the Database Manager and the Community & Events team.
• To work closely with the Digital Fundraising Manager and Marketing team to develop campaign objectives, messaging, stewardship plans and marketing strategies.
• To set up and undertake monitoring and evaluation reporting to assess campaign performance against agreed objectives and ensure these insights inform future decision making.
• To lead on the Local Hospice Lottery, including strategic aspects of the Lottery to drive the growth of membership, monitoring membership progress and trends, and to resolve issues with the general public with regards to complaints

About You

The person who gets this amazing job will need to have lots of energy and be full of ideas as the team wants someone who will bring fresh ideas into the mix and the personal drive to execute them.

• Experience of managing a range of projects or campaigns at any one time
• Knowledge and experience of managing budgets and delivering financial results against agreed objectives, targets and timescales
• Knowledge and understanding of Individual Giving fundraising
• Knowledge and understanding of the importance of donor care
• High standard of copy writing
• Track record of communicating with supporters by telephone and through written communications
• Experience of devising stewardship plans to maximise income and engagement

To kickstart the application process, please contact Seema Choudhury at Charity People today with your CV or profile. We are committed to providing equal opportunities and welcome candidates from diverse backgrounds. If you require any assistance or adjustments during the application process, please don't hesitate to reach out.

For over thirty years, Charity People has been dedicated to recruiting talented individuals for non-profit organizations. We are proud to partner with charities, universities, and institutes that promote diversity and inclusion in the workplace. Join us in making a difference in the charitable sector.

To work with the people of SW London to ensure that our membership reflects the wider community that we are part of. To work with the community of members, staff, and volunteers at Sound Minds to ensure that our members lead the organisation and that Sound Minds is a safe place of creativity.

The successful candidate will be proactive with a can do attitude and combine these different elements to make a real difference and help grow the organisation.

Due to the nature of the work with our members the role needs to be carried out in person and is not suitable for remote working.

We particularly encourage people with lived experience of mental ill health to apply.

Salary: £25,618 per annum pro rata (salary will be 0.6 x £25,618) & 3% contribution to pension

Hours: 21 hours per week, including the core days of Tuesday and Thursday

This fixed term contract ends on 31st March 2027 and is renewable depending on funding.

Key responsibilities:

• Network across the borough of Wandsworth and South West London by visiting organisations and speaking to people with lived experience of mental distress and / or using mental health services and mental health professionals.

• To have a particular focus on reaching people we are keen to see continuing to use Sound Minds including young people, people from BAME communities, and LGBTQ+ people.

• To form ongoing working relationships with people who refer members to Sound Minds such as care coordinators, social prescribers, community mental health teams, local psychiatric hospitals, and housing support workers. 

• To lead the referral team at Sound Minds to ensure the referral pipeline operates smoothly and fits the needs of prospective members.

• To lead on the pastoral care of our individual members. Working with people to help resolve any ongoing problems around areas such as housing, finance, benefits, access to mental health services, having sufficient food to eat and referring and signposting them on to other services.

• Referring members on to other services and ensuring that the offers of Sound Minds are joined up.

• Leading group sessions to help individuals with their wellbeing and recovery journeys.

Lingen Davies Cancer Fund exists to enhance cancer services and improve lives in Shropshire, Telford & Wrekin, and Mid Wales. Founded in 1979, with the aim of bringing cancer services to Shropshire for the first time, our work is now focused in three key areas: cancer prevention and early diagnosis, excellent treatment delivered locally, and living well with and beyond cancer.

Two of our Fundraising Team have recently departed for exciting new projects, and we have taken this opportunity to create some different posts within the team. We really value our relationships with businesses and major donors around the region, and we are very pleased to be recruiting to this role, which will build capacity and focus in this area.

Our Relationship Fundraiser will work closely with colleagues across the charity to deliver excellent supporter care and stewardship, building long term relationships for Lingen Davies Cancer Fund. Attending a range of community events and networking opportunities to act as the face of the charity, including delivery of presentations, and to raise our profile across the region.

You will be responsible for maintaining and growing relationships with local businesses, and ensuring excellent stewardship of our donors, especially those giving larger philanthropic contributions.

You will also take the lead on our Friends of Lingen Davies scheme for regular donors, ensuring they are kept informed and engaged, and building their numbers.

You will work with colleagues to develop the use of our CRM system and apply data analysis to support delivery of the role, and to develop future plans and direction. You will be self-managing, motivated, have excellent interpersonal skills and be computer savvy!

We will consider candidates looking for either full time (37.5 hours) or 0.8FTE (30 hours) for this role. There will be work outside of office hours where TOIL will be occurred. 

We are looking to recruit a Services Development Manager, to develop, scope, and manage high-quality income-generating services that meet the needs of clients and the community. This includes overseeing current and developing services such as foot health, at-home support, counselling, dementia care, and later life planning.

Key Responsibilities:

Service Development:

· Conduct market research to identify potential income-generating services.

· Develop business plans and operationalise new services.

· Collaborate with stakeholders in Herefordshire, Worcester, and Malvern Hills to identify service gaps and establish best practice delivery models.

· Partner with the marketing team to create strategies for promoting new services.

Service Delivery:

· Work alongside the management team to execute the organisation’s strategic plan and deliver services aligned with core objectives.

· Implement detailed planning, monitoring, evaluation tools, and KPIs for each service or project.

· Manage financial aspects, including budgeting and monitoring of income and expenditure, in collaboration with the Finance Manager.

· Lead and develop a team of staff and volunteers to provide high-quality, person-centered services.

· Oversee day-to-day operations, ensuring adherence to operating procedures.

Team Management:

 As a member of the senior management team, you will lead and develop a team of staff and volunteers to deliver a portfolio of high-quality, person-centred services. Your role will involve:

· Conducting team meetings, supervisions, and managing performance issues in partnership with the HR Manager.

· Fostering relationships with key stakeholders, including funders, commissioners, and local partners.

· Developing referral pathways and enhancing the organisation’s profile.

Contract and Grant Management:

· Oversee contracts and grants, ensuring compliance and timely reporting.

· Identify risks to service delivery and take corrective actions.

· Work with the SMT and CEO to develop tenders and bids for funding

General Duties:

· Adhere to all organisational policies and procedures.

· Participate in training relevant to the role.

· Represent the organisation internally and externally.

· Collaborate with colleagues to identify opportunities for innovation and improvement.

· Work with the Finance Manager to manage service budgets effectively.

· Demonstrate a commitment to the organisation’s ethos and mission.

· Make informed decisions to address challenges and implement changes.

· Act as an ambassador for the organisation at all times.

· Perform any other duties as requested by the organisation.

Person Specification

The following criteria will be assessed from information provided on your application and during the assessment process

• High standard of education to level 4 or above, or demonstrable ability to work at this level
• Educated to degree level
• A full driving license and willingness and ability to drive for work purposes

Experience

• Significant experience of designing and developing profitable income generating services
• Significant management experience including line management of a team
• Experience of creating a team
• Experience of monitoring income and expenditure and re-designing as needed
• Experience of managing multiple services with competing priorities
• Experience of working as part of a management team
• Experience of negotiating contracts and other funding streams
• Experience of developing services and projects and writing service plans
• Experience of implementation of relevant policies and procedures
• Experience of performance management and reporting
• Experience of report writing and presentation

Skills

• Strong leadership skills with the ability to manage and motivate staff
• Presentation skills
• Exceptional organisational skills
• Ability to manage change and to manage changing priorities and services
• Creative thinking and meeting of client need
• Ability to work to deadlines
• Ability to manage difficult situations
• Ability to analyse and present data

Knowledge

• An understanding of the current and emerging needs of older people
• Good knowledge of Herefordshire and Worcestershire’s geography
• Knowledge of the health and social care landscape

Salary:  £30k - £35k FTE depending on experience

Contract: Permanent

Hours:                                Full-time in term time (part-time considered). Reduced hours in school                                          holidays (exact hours are negotiable)

Location/Travel:                Hybrid. Predominately home based with up to 8 days travel per month.                                    This will include one office day per week in the Bristol area.  Additional travel to member schools will be UK-wide and may include occasional overnight stays.          

IDPE operates a home-working business model and does not use a permanent office.  The team meets regularly across the Bristol area.

IDPE is a membership organisation, supporting fundraising and engagement professionals in schools.  We pride ourselves on having a thriving and engaged community and, as membership manager, you will play a pivotal role in supporting and expanding our community.  This is a relationship management role which requires an engaging, enthusiastic and passionate communicator able to build relationships at all levels, listen to the needs of members and work across the business to ensure these needs are being met.

Key Responsibilities:

Member engagement

• Together with the membership administrator, you will be a primary point of contact for members across the UK and internationally
• Member satisfaction is our highest priority, and you will be speaking to members daily, monitoring forum discussions, identifying key discussion themes at meetings and working with internal staff to ensure IDPE continues to meet the needs of its members  
• You’ll get to know members personally and will be able to understand their challenges and areas of interest, signposting them to relevant services and resources.  You will also identify potential gaps in our services and will work across the business to ensure we meet the needs of all members
• An analytical approach to member engagement is required as you will be responsible for the analysis and interpretation of engagement data, using this to develop an engagement strategy and encourage member participation

Member acquisition

• You will work with the CEO on developing and managing the member acquisition strategy and pipeline, researching prospective members, and managing the relationship through to membership
• You may be asked to represent IDPE at external events or conferences, identifying and connecting with prospective members
• You will work with marketing to communicate member benefits to prospective schools
• Together with the membership administrator you will manage the new member onboarding process, conducting welcome calls and initiating regular follow-ups to ensure new members are engaged and knowledgeable about our services

IDPE’s member acquisition strategy is based on relationships.  We do not cold call or hard sell but build on introductions and approaches from schools interested in joining.

Volunteer stewardship

• You will be responsible for building and managing a nationwide network of volunteers, encouraging their involvement in the member engagement and acquisition process
• IDPE hosts 12 regional meetings and specialist forums, across the UK each term.  You will be responsible for ensuring these happen, working with volunteers to create relevant and engaging agendas and chairing meetings when required
• You will manage the volunteer recruitment, onboarding and engagement process

Membership strategy

• Membership strategy is led by the CEO but, as membership engagement manager, you will be instrumental in influencing this and will lead its delivery. You will also support the CEO in a wide range of membership activities and projects
• You will be an ambassador for IDPE, representing the charity at internal and external events, chairing webinars and over time will become a subject matter expert on IDPE’s membership
• Your analytical approach will enable you to report on trends, behaviours and challenges, providing data to support your narrative.  You will also work closely with the Finance Director to set and monitor membership targets
• You will be responsible for writing membership communications and for ensuring the membership content on the website remains current
• You will be responsible for leading key membership projects

These tasks are not intended to be exhaustive, but they highlight the major tasks that the post-holder may be reasonably expected to undertake.

Are you IDPE’s next membership engagement manager?

This role would suit someone who loves talking to people and building relationships. IDPE's strength lies in the relationships it has with members and the successful candidate will be a natural people person who loves listening to member stories and facilitating the sharing of expertise and knowledge across the IDPE community. It would suit an individual from a sales/account management, alumni relations, fundraising or member services background.

Essential skills

• Experience in membership, relationship management, fundraising, alumni relations or customer service management with a proven track record of leading the delivery of a high-quality service
• Naturally inquisitive with a keeness to listen to members and find out more about their challenges. You will be someone who loves people and is able to listen, question and empathise with individuals at all levels 
• Strong administrative skills, able to set up and manage supporting processes
• Professional at all times, even when under pressure  
• Able to present information succinctly in oral and written form
• IT literate with experience of MS Office and using a database/CRM to record, review and extract data
• Excellent copywriting and proofreading skills
• Working within a small team will require a flexible approach to duties and a willingness to support others with a variety of tasks

Please note: all IDPE staff are expected to attend the IDPE Annual Conference.  This will involve a three day/two night stay each May/June.  The next conference will be on 11-13 May 2025 at Celtic Manor Resort in Newport.  

Battersea is here for every dog and cat and has been since 1860. We are a leading animal welfare charity and over the last 164 years we’ve grown from one site in London to three rescuing and rehoming centres across the Southeast as well as a global education and outreach programme. With around 700 employees and 1,000 volunteers, we have cared for over three million vulnerable animals since we were founded. We also campaign tirelessly to make things better for dogs and cats; sharing our expertise and educating the public and policymakers about responsible pet ownership.

The Philanthropy and Trusts team sits within the Philanthropy, Philanthropy & Commercial (PP&C) team. Our aim is to engage and cultivate new supporters who can make a significant difference to Battersea, while also managing relationships with existing partners.

We are looking for a Philanthropy and Trusts Officer to join us. They will contribute ambitious yearly income targets across the team by managing a mid-level individual giving programme and a small trust mailing programme, managing financial data and reporting as well as supporting the Philanthropy and Trusts teams in in their wider fundraising efforts.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.

By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 7th July 2024

Interview date(s): 15th – 17th July 2024 (1st round); 22nd – 23rd July 2024 (2nd round, if applicable)

For full details, please download our recruitment pack.

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.