Community Fundraising Administration Volunteer Volunteer Roles

In-Deep Community Task Force is a grassroots charity working with isolated older people and children with Special Education Needs (SEND) and their families in Westminster, Kensington and Chelsea, Lambeth and surrounding areas.

We aim to promote friendship and understanding in the community, and tackle loneliness and isolation by bringing people together to take part in meaningful activities. We offer a range of services and support for those in need.

In-Deep is run by a board of trustees and our activities are supported by volunteers, including volunteers with disabilities, students and people from the local area. In-Deep volunteers were thrilled to be awarded the Queen’s Award for Voluntary Service in 2013; this is the most esteemed award for volunteers of any charity, and a testament to their dedication.

In-Deep’s Mission Statement

We want to promote an inclusive society where everyone feels welcome and connected to the community. Our vision for the future is to extend our activities to different boroughs in London, so that more people can come to our activities and experience friendship.

Office Assistant Role

Schedule: 1 to 2 days a week (Monday, Tuesday, and/or Thursday)

Responsibilities:

• General administrative duties
• Emailing and making new contacts to promote services
• Assisting in fundraising applications
• Finance and budgeting tasks
• Supporting current staff

Requirements:

• Comfortable making phone calls
• Ability to work independently
• Willingness to receive training and guidance from current staff

Skills:

• Strong organizational and time management skills
• Excellent written and verbal communication
• Proficiency in MS Office and other relevant software
• Attention to detail and problem-solving abilities

Ideal Candidate:

• Proactive and self-motivated
• Friendly and approachable
• Adaptable to various tasks and responsibilities

This role offers a great opportunity to gain experience in a supportive environment while contributing to the team’s success

Every year hundreds of people run, abseil, skydive and eat cake, to raise funds to help Rainbows care for babies, children, young people and their families across the East Midlands. Behind them are a team of dedicated Event Volunteers who are vital in ensuring our events run smoothly.

From local concerts and golf days, to daring abseils and firewalks our events are vital in helping to raise not only funds, but awareness of the work Rainbows Hospice does across the East Midlands and they simply wouldn’t be possible without our enthusiastic volunteers helping on the day. Not only is it a great opportunity to connect with a range of different people; it is also one of our most flexible volunteering roles, allowing volunteers to choose events which fit around their schedule and commitments.

We’ll keep you in the loop with our regular newsletter, packed with exciting updates on Rainbows’ activities and a list of upcoming events needing volunteer support. 

Typical tasks the role could involve:

• Be the Welcoming Face: Collect tickets and entrance fees, welcome guests with a smile and help set the tone for an unforgettable event.
• Get Hands-On: Assist in setting up and taking down equipment and stalls.
• Be a Cheerleader: Join a cheer station and support our runners to the finish line •
• Guiding Star: Assist with marshalling duties, from directing car parking to guiding runners along their routes, ensuring the event runs smoothly and safely.
•  Refreshment Hero: Serve refreshments to participants, supporters and staff, keeping everyone energised and ready for action.
• Information Sharer: Actively engage with members of the public and be the go-to person for those seeking information about Rainbows and our important work.
• Entertainment Champion: Run our raffles, tombola’s and other fundraising games engaging participants and members of the public.

Will it suit me?

If you enjoy striking up conversations with new people, working as part of an exciting team, and diving into a variety of hands-on tasks, volunteering at our events can be so much fun! Join us and turn your enthusiasm into unforgettable experiences while making a real impact! Our events, typically held on weekends or evenings, offer flexibility with no fixed commitment throughout the year. Any time you can give helps fund our vital work. 

Alliance for African Women Initiative (AFAWI) welcomes volunteer interns from around the world. As a grassroots organization we foster a knowledge sharing environment that promotes an experience to learn about international development, Ghanaian culture and our projects that empowers women and children to create a better future for communities. AFAWI is not a placement agency, all the projects are owned and operated by our staff. Our organization was built to serve Ghanaian communities with a focus on women and children.

Volunteer Internship Tasks:​

Implementation of on-going projects

Planning of new projects

Fundraising

Social Media

Marketing

NGO Management Assistance

Administrative Assistance

Data Collection and Evaluation 

Partner Meetings

Internal Trainings 

​ ​

AFAWI has a number of ongoing projects for Volunteer Interns to choose from. These projects are located in rural communities no tour companies have access to.

Our projects have a set schedule and at different times of year some projects may be more of a priority.  Volunteer Interns personal preference will be accommodated as much as possible, though depending on the time and length of your stay,  the implementation activities and the level of results witnessed may vary. There is opportunity to learn about and contribute to multiple projects. 

​

Our shops wouldn't exist without the amazing support of our volunteers! You play a vital role in our high street presence, helping us raise awareness for Rainbows, sell our fantastic products, and generate crucial funds to support our hospice's incredible work. As a Retail Shop Volunteer, you'll be part of a dynamic team that serves as the friendly, professional and welcoming face of Rainbows for every visitor who walks through our doors. 

Typical tasks the role could involve:

• Create a warm, welcoming atmosphere! Deliver top-notch customer service that makes every visitor feel special. Enjoy the thrill of serving customers on our tills, handling payments, and issuing receipts.
• Be a gift aid guru! Advise customers of our gift aid scheme and help boost our fundraising efforts.
• Showcase our treasures! Keep shelves, rails, and shop windows looking fantastic with regularly refreshed stock, following Rainbows' guidelines.
• Get creative with displays! Help design eye-catching arrangements throughout the shop, including stunning window displays.
• Transform donated items into treasures! Sort, steam, hang, price, ticket, and display donations to turn them into irresistible finds.

Will it suit me?

Imagine showcasing and selling unique Rainbows products and delightful donated items, whilst speaking to a wide variety of people. If you like the sound of this then this volunteer role is perfect for you! You don’t need retail experience - just the ability of good communication, a willingness to dive into tasks and passion for being part of a fun-loving team.

Do you want to make a difference to the lives of local people with mental health conditions? We are looking  a Trustee who can think strategically and complement the existing Board.

Mental Health Resource is a well-established, independent charity based in Tunbridge Wells, Kent. We are passionate about improving mental wellbeing in our community, and aim to do this by enabling people to feel supported and valued, providing opportunities for social connections and by raising awareness of mental health. We deliver high quality and effective services across West Kent providing safe spaces and person-centred mental health support.

We provide comprehensive services with both a focus on short term and long-term mental health support, enabling people to access our projects for as longs as they want or need support. Our beneficiaries have complex and enduring mental health conditions, including anxiety, depression, PTSD, self-harming, psychosis, schizophrenia and bi-polar and, on average, we work with over 900 adults and young people each year.  

About the Trustee roles

You would be working with other trustees who have different skills, knowledge and experience. It's an interesting role in which you can help formulate ideas about how we as an organisation can best address the challenges and opportunities that exist in an increasingly complex and changing environment.

We would love to hear from you if you have a true interest in helping to improve the lives of those with mental health conditions in our community, and especially if you have skills or experience in working in a charity or in finance. No experience of being a trustee is necessary.

You would be expected to attend and participate in six Board meetings per year which are held via Teams/Zoom and last 2-3 hrs. The Board is also supported by two sub-committees: Finance and Risk and Marketing and Fundraising, which meet four times a year, and trustees are encouraged to also be a member of one of the sub-committees.

Be there for people who desperately need someone.

Our incredible volunteers run more than 200 branches and locations across the UK and Ireland. They offer their time to help to deliver our 24-hour emotional support service to callers in many ways, from answering telephones and emails, to fundraising, generating publicity, administration and finance.

You don’t need to have been through a particular life experience or be from a certain walk of life. Anyone who wants to help others, is tolerant and open-minded is welcome to apply.

What you get out of being a volunteer?

Listening volunteers are there for anyone who needs someone. Every year, they spend over 900,000 hours responding to calls for help and they can change the course of someone’s life.

Above all you’ll have the incredible satisfaction of knowing you’re helping people who are in despair. In addition, you’ll learn valuable new skills, make new friendships, and be part of an amazing group of people.

This role is to provide confidential emotional support for people experiencing feelings of distress or despair, including those which may lead to suicide. 

We would love you to join our amazing team at Blackpool, Fylde & Wyre branch.

Join the Calendar Team at the International Humanity Foundatiaon (IHF)!

Are you organized, punctual, and passionate about coordination? The International Humanity Foundation (IHF) is looking for dedicated volunteers to join our Calendar Team!

 About Us

IHF is a global NGO committed to providing quality education and support to children and communities in need. Our mission is driven by the power of education, volunteerism, and humanitarian efforts.

Role: Calendar Team Member (Volunteer)

Responsibilities:

- Ensure all meeting links are sent out on time to all teams.

- Save important dates and reminders for various events and deadlines.

- Coordinate with different departments to schedule meetings and events.

- Maintain an organized and up-to-date calendar for the organization.

- Assist in managing time-sensitive communications and notifications.

Requirements:

- Exceptional organizational and time-management skills.

- Attention to detail and ability to manage multiple tasks.

- Proficiency with calendar management tools and software.

- Strong communication skills and a proactive attitude.

- Commitment to IHF’s mission and values.

- Ability to dedicate a few hours per week to this volunteer role.

What We Offer:

- A chance to play a crucial role in the smooth operation of a global NGO.

- Experience in calendar management and coordination within an international organization.

- Opportunities for personal and professional growth.

- A supportive and collaborative team environment.

 

Join us in our mission to ensure seamless coordination and help us make a difference in the world!
 

We look forward to welcoming you to our team!

Together, we can achieve great things.

Brentford FC Community Sports Trust (BFCCST), an award-winning independent charity in partnership with Premier League Brentford Football Club, is seeking 2-3 new Trustees to join our dynamic Board.

Role:Brentford FC Community Sports Trust Trustee (x3) 

Term: 3 years (Renewable for up to 9 years)

Time Commitment: 1-2 days per month on average.

Trustees will be expected to attend at least 4 in-person Board meetings per year. Plus at least 4 sub group meetings and 2/3 Strategy Days per annum, as well as visiting programmes in action that the Board delivers and attending bi monthly events. Depending on the skill set offered by individuals, Trustees will also have regular additional meetings with Officers in specialist areas to help shape strategy.

Remuneration: This is an unpaid role but reasonable expenses incurred are refundable in accordance with BFCCST’s Trustee Expenses policy. 

Closing Date: 10th November 2024

Brentford FC Community Sports Trust

Brentford FC Community Sports Trust was set up as an independent charity in 2005.

The Trust’s aim is to use the power of sport to engage, inspire and empower people in west London, by providing opportunities to take part in programmes and activities, thereby improving physical and mental wellbeing, increasing engagement in education and training and enabling people of all ages to realise their potential. Further general information including our Inclusion and Safeguarding Statements is included below.

The Trust’s annual income has grown to over £4 million. Independent assessment of the social impact delivered in recent years has shown a social value in the most recent annual reporting period to March 2023 of over £70 million.

We now face increasing challenges as we:

• develop and manage a wide range of facilities

• deepen our progressive and socially inclusive programmes in sports participation, health and well-being, education, employability, youth work and community engagement

• widen our reach across communities to the west of London

• establish a trading subsidiary

As we prepare for the future, we are looking for dedicated individuals to join our Board of Trustees, bringing fresh perspectives and strengthening our strategic direction to continue delivering substantial social impact. 

For more information about the Trust please visit our website.

The BFCCST Board of Trustees

Looking ahead to the next three years, three of the current nine Trustees, including the Chair, will be retiring after many years of dedicated service.

The BFCCST Board is therefore aiming to recruit new Trustees to strengthen its range of skills and experience.  In line with its Inclusion policy the Board is keen to widen and increase the participation of members from diverse local communities and encourage younger people with the relevant skills and expertise to join the Board, as it enters this exciting period of evolution and change.

For  full details of the role, please see the attached job description.

Inclusion Statement

Brentford FCCST is an organisation which values and is passionate about diversity and inclusivity. We welcome and encourage applications from qualified candidates, including those from underrepresented groups – such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities.

Should you require any workplace accommodations (also known as ‘reasonable adjustments), you will have the opportunity to let us know at the appropriate points in the hiring process.

Safeguarding Statement

Brentford FCCST is committed to equality, the safeguarding and welfare of all children and adults at risk. This responsibility is shared by all staff and volunteers at the club, safeguarding is everyone’s responsibility. Staff will be required to undertake regular safeguarding training to enable and reinforce a proactive approach to safeguarding. This role requires the post holder to apply all relevant policies and uphold the club’s commitment to safeguarding vulnerable people to ensure a safe environment for all. This includes the timely reporting of any safeguarding concern to the safeguarding team.

General Trust Accountabilities

• To ensure compliance with all relevant policies, including health and safety and safeguarding policies
• To ensure compliance with all relevant legal, regulatory, ethical and social requirements
• To build and maintain good working relationships both internally and externally, maintaining a professional image at all times when representing Brentford FC Community Sports Trust
• To keep confidential any information gained regarding the Trust and its personnel
• To maintain a flexible approach to work at all times.

We are seeking an enthusiastic and dynamic individual to join our team as a Mascot. In this role, you will represent our brand at various events, engaging with the public and creating a positive atmosphere. The ideal candidate will possess a vibrant personality and the ability to entertain audiences of all ages while embodying the spirit of our mascot character.

Duties

• Perform as the mascot at events and community functions, bringing energy and excitement to each appearance.
• Interact with attendees, including children and families, to create memorable experiences through fun activities and friendly engagement.
• Communicate effectively with event coordinators and team members to ensure smooth operations during appearances.
• Maintain the mascot costume in good condition, ensuring it is clean and presentable for each event.

Skills

• Excellent communication skills to interact positively with both children and adults.
• A friendly and approachable personality that resonates well with the public.

Applicants need to be -

• Be 18 years of age or older

• Be at least 5’ 4” due to costume size

Do you enjoy multi-tasking and coordinating events? Is attention to detail one of your strengths? If so, we’d love to hear from you. You don’t need an Armed Forces background, just good organisation, and IT skills.

What is an Administration Coordinator?

There are SSAFA branches throughout the UK and overseas, each delivering support to serving personnel, veterans, and their families. Every branch has a team of volunteers who make this possible.

The Administrator Coordinator is a key member of the team, ensuring the smooth running of the branch and supporting day to day operations. This role is at the heart of the branch, overseeing the group inbox, organising meetings, and liaising with volunteers and external stakeholders.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

We aim to provide financial, practical, and emotional support when it’s needed most. To do this we need excellent administrators to keep things running efficiently behind the scenes.

What would you be doing?

• Every SSAFA Branch has different needs, however, below are the main activities of a Branch Administration Coordinator.
• Overseeing enquiries: Overseeing the administration of the branch shared inbox and post, ensuring queries are answered.
• Getting people together: Organising internal meetings, both virtually and face to face
• Planning and organising: Liaising with internal and external stakeholders to arrange events such as the Branch Annual General Meeting
• Note taking and recording: Maintaining accurate records of meetings and decisions.
• Communicating: Supporting the Branch Chair with internal communications, keeping other volunteers up to date and informed
• Tracking and ordering: Keeping a record of branch assets, ordering stationery, and ensuring maintenance of equipment
• Supporting health and safety: Supporting the Branch Chair with administration of personal, office and event risk assessments where required

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Give back to the Armed Forces community.
• Become part of the SSAFA community and build networks across your local area.
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would I receive?

• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local induction and support, from other branch volunteers
• Access to a range of e-learning courses as well as local opportunities to keep your knowledge and skills up to date.
• Support from regional volunteering and operations employees
• Regular meetings and events to learn and share information.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with good written and verbal communication skills.
• Some experience of coordinating people or events is beneficial.
• Good IT skills e.g., confident using email and online diaries– you will receive your own SSAFA email address.
• Respectful and non-judgemental approach.
• Understanding of the importance of confidentiality and boundaries.
• This role would suit someone who would like to volunteer regularly, each week.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA takes the utmost care at every step of volunteer recruitment to ensure that the people we involve are suitable and appropriate. All measures taken are to help make volunteering at SSAFA a positive and safe experience.

Are references required? Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Do you enjoy multi-tasking and coordinating events? Is attention to detail one of your strengths? If so, we’d love to hear from you. You don’t need an Armed Forces background, just good organisation, and IT skills.

What is an Administration Coordinator?

There are SSAFA branches throughout the UK and overseas, each delivering support to serving personnel, veterans, and their families. Every branch has a team of volunteers who make this possible.

The Administrator Coordinator is a key member of the team, ensuring the smooth running of the branch and supporting day to day operations. This role is at the heart of the branch, overseeing the group inbox, organising meetings, and liaising with volunteers and external stakeholders.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

We aim to provide financial, practical, and emotional support when it’s needed most. To do this we need excellent administrators to keep things running efficiently behind the scenes.

What would you be doing?

• Every SSAFA Branch has different needs, however, below are the main activities of a Branch Administration Coordinator.
• Overseeing enquiries: Overseeing the administration of the branch shared inbox and post, ensuring queries are answered.
• Getting people together: Organising internal meetings, both virtually and face to face
• Planning and organising: Liaising with internal and external stakeholders to arrange events such as the Branch Annual General Meeting
• Note taking and recording: Maintaining accurate records of meetings and decisions.
• Communicating: Supporting the Branch Chair with internal communications, keeping other volunteers up to date and informed
• Tracking and ordering: Keeping a record of branch assets, ordering stationery, and ensuring maintenance of equipment
• Supporting health and safety: Supporting the Branch Chair with administration of personal, office and event risk assessments where required

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Give back to the Armed Forces community.
• Become part of the SSAFA community and build networks across your local area.
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would I receive?

• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local induction and support, from other branch volunteers
• Access to a range of e-learning courses as well as local opportunities to keep your knowledge and skills up to date.
• Support from regional volunteering and operations employees
• Regular meetings and events to learn and share information.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with good written and verbal communication skills.
• Some experience of coordinating people or events is beneficial.
• Good IT skills e.g., confident using email and online diaries– you will receive your own SSAFA email address.
• Respectful and non-judgemental approach.
• Understanding of the importance of confidentiality and boundaries.
• This role would suit someone who would like to volunteer regularly, each week.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA takes the utmost care at every step of volunteer recruitment to ensure that the people we involve are suitable and appropriate. All measures taken are to help make volunteering at SSAFA a positive and safe experience.

Are references required? Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No 

We would like to hear from individuals with the skills, experience and time to ensure that the board provides the organisation with effective governance whilst at the same time acting as one of its ambassadors. Networks within Essex, whilst not essential, would be an advantage.

The new chair will be essential to supporting the board and the management team as we create a new organisational structure under new leadership.In this role you will act as an ambassador for Parents 1st UK and as a member of the Board of Trustees you will contribute to all aspects of the organisation’s governance.

Information on the Chair role can be found on pages 11-12 of the recruitment pack. 

About the role
The Chair will:
• Provide strategic leadership to the charity and the Board, ensuring that Parents 1st UK achieves its mission.
• Work in partnership with the Chief Executive and team to achieve our mission.
• Lead the board in ensuring that it fulfils its responsibilities for the governance of the organisation.
• Optimise the relationship between the board and Parent 1st UK’s staff and volunteers.
• Plan and chair the board meetings and annual strategic away day, with others as appropriate.
• Act as a spokesperson and figurehead for Parents 1st UK.

About the person
We are looking for people willing to bring energy, enthusiasm and commitment to the role, and who will broaden the diversity of thinking on our board.
What we are looking for:
• Experience of being a Trustee is essential, however you do not need to have been a Chair before.
• A keen sense of strategic purpose.
• An inclusive leadership style: able to inspire and support everyone to participate on an equal footing.
• The ability to listen and engage effectively. You are comfortable with challenge and debate and are able to encourage that in others whilst fostering a collaborative board environment.
• Advocate - be able and willing to champion Parent 1st UK’s work through personal networks, social media, and other channels.
• A strong personal commitment to equity, diversity and inclusion.
• Be responsive as required - as a small charity, things sometimes ‘come up’ that require the Chair to advise, support or give consent to. It is very helpful to have a Chair who is available and responsive.

Personal skills and qualities
• Willingness and ability to understand and accept their responsibilities and liabilities as trustees and to act in the best interests of the organisation.
• Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member.
• Effective communication skills and willingness to participate actively in discussion.
• A strong personal commitment to equity, diversity and inclusion.
• Enthusiasm for our vision and mission.
• Willingness to lead according to our values.
• Commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership.

Dogs for Good is driven by the belief that dogs, and the bond we share with them, enable people to live happier healthier lives.  We want to support more people to benefit from these connections and have an exciting new strategy to expand our reach and impact. 

We are looking for up to four new Trustees to join our Board on a voluntary basis and help us to achieve this ambition.

With ultimate responsibility for the charity, our Board of Trustees provides strategic leadership, guidance and oversight to ensure our continued growth and success.  The Board works closely with, and holds to account, the executive team, supporting the management of the organisation and making sure that we deliver our objectives.

Dogs For Good is committed to having a diverse Board with wide-ranging levels of experience and the knowledge, capability and skills to draw upon in its governance and decision-making; specifically in the following areas:

• Finance, charity and/or social value accounting
• Digital transformation – especially in a charity context
• Marketing, campaigns and public affairs

The Board is currently comprised of the Chair and seven other Trustees.  It meets five times each year in Banbury; one of these meetings includes the AGM.

Dogs For Good holds a variety of events and meetings for volunteers each year, and we encourage Trustees to attend one or two of these, where possible.

Trustees serve a fixed term of three years from the date of their appointment and, if qualified, are eligible for reappointment for a further two terms.  While this is an unpaid voluntary role, reasonable expenses will be paid.

For more information on the role of a Trustee, please download the Trustee Recruitment Pack

The closing date for applications is noon on Monday 18 November.

Dogs for Good is committed to being a diverse and inclusive organisation, with an equally diverse and inclusive Board that reflects the communities we serve.  We welcome applications from individuals of all backgrounds including those with disabilities.  We will never discriminate based on race, ethnicity, country of origin, gender (or gender expression or identity), sexual orientation, marital status, disability or age.  If you are invited for an interview, please let us know if you have any accessibility requirements or adjustments so we can support you to attend.

Do you enjoy multi-tasking and coordinating events? Is attention to detail one of your strengths? If so, we’d love to hear from you. You don’t need an Armed Forces background, just good organisation, and IT skills.

What is an Administration Coordinator?

There are SSAFA branches throughout the UK and overseas, each delivering support to serving personnel, veterans, and their families. Every branch has a team of volunteers who make this possible.

The Administrator Coordinator is a key member of the team, ensuring the smooth running of the branch and supporting day to day operations. This role is at the heart of the branch, overseeing the group inbox, organising meetings, and liaising with volunteers and external stakeholders.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

We aim to provide financial, practical, and emotional support when it’s needed most. To do this we need excellent administrators to keep things running efficiently behind the scenes.

What would you be doing?

• Every SSAFA Branch has different needs, however, below are the main activities of a Branch Administration Coordinator.
• Overseeing enquiries: Overseeing the administration of the branch shared inbox and post, ensuring queries are answered.
• Getting people together: Organising internal meetings, both virtually and face to face
• Planning and organising: Liaising with internal and external stakeholders to arrange events such as the Branch Annual General Meeting
• Note taking and recording: Maintaining accurate records of meetings and decisions.
• Communicating: Supporting the Branch Chair with internal communications, keeping other volunteers up to date and informed
• Tracking and ordering: Keeping a record of branch assets, ordering stationery, and ensuring maintenance of equipment
• Supporting health and safety: Supporting the Branch Chair with administration of personal, office and event risk assessments where required

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Give back to the Armed Forces community.
• Become part of the SSAFA community and build networks across your local area.
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would I receive?

• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local induction and support, from other branch volunteers
• Access to a range of e-learning courses as well as local opportunities to keep your knowledge and skills up to date.
• Support from regional volunteering and operations employees
• Regular meetings and events to learn and share information.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with good written and verbal communication skills.
• Some experience of coordinating people or events is beneficial.
• Good IT skills e.g., confident using email and online diaries– you will receive your own SSAFA email address.
• Respectful and non-judgemental approach.
• Understanding of the importance of confidentiality and boundaries.
• This role would suit someone who would like to volunteer regularly, each week.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA takes the utmost care at every step of volunteer recruitment to ensure that the people we involve are suitable and appropriate. All measures taken are to help make volunteering at SSAFA a positive and safe experience.

Are references required? Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No