Community facilitator volunteer volunteer roles in Edinburgh

Are you passionate about creating transformative learning experiences that empower individuals and communities? 

Tell My Truth and Shame the Devil C.I.C. is seeking a skilled Instructional Designer to join our founding volunteer team. This role is central to designing, structuring and delivering educational programmes that support survivors, young people and marginalised communities to access knowledge, develop skills and achieve personal and collective growth.

Purpose of the role:

The Volunteer Instructional Designer supports our mission by designing engaging, effective and learner-centred educational materials. In this role, you will collaborate with subject matter experts, program staff and other volunteers to transform ideas and content into structured learning experiences that are accessible, inclusive and impactful.

About the Role:

As Instructional Designer, you will work closely with the Membership Director, Book Club Coordinator, and Social & Digital Media Education Lead to develop structured learning pathways, modules, and resources for our membership programmes. Your work will ensure that all learning experiences are engaging, accessible, and aligned with our anti-capitalist, community-driven, and survivor-centred mission. This is a hands-on, impactful role combining strategy, creativity, and operational delivery.

Experience Qualification and Requirements

Essential Technical Competencies:

• Experience in instructional design, curriculum development or educational programme creation in formal or informal learning environments.
• Proven experience designing and delivering community-based education, training or learning programmes.
• Experience using content creation tools (e.g., Microsoft PowerPoint, Google Workspace, Canva).
• Basic familiarity with e-learning tools, learning management systems or content creation software is a plus.
• Ability to develop structured learning pathways with clear outcomes and assessments.
• Ability to translate complex or technical information into clear, accessible and inclusive learning materials.
• Knowledge of accessibility and inclusive design best practices.
• Hands-on experience contributing to open-source projects.
• Implementing security, accessibility or system optimisation practices in real-world projects.

Desirable / Can Be Developed:

• Experience in instructional design, learning design or educational content creation.
• Developing skills in structuring learning objectives, activities and simple assessments.
• Willingness to collaborate with facilitators, subject matter experts and community members.

Qualifications:

• Formal qualifications are not required but desirable.
• Experience in education, instructional design, learning and development or a related field is valued.

Main Responsibilities/ Key Duties

• Design and develop educational programmes, courses and learning resources for members and volunteers.
• Collaborate with subject matter experts, facilitators and leadership to ensure content is accurate, relevant and impactful.
• Structure learning experiences with clear objectives, assessments and progression pathways.
• Integrate digital platforms, multimedia resources and interactive tools to enhance accessibility and engagement.
• Evaluate learning outcomes and gather participant feedback to continuously improve programmes.
• Ensure all learning programmes comply with safeguarding, accessibility and data protection standards.
• Ensure all integrations follow best practices for security, data privacy and performance, maintaining
• compliance with GDPR and other relevant standards.
• Facilitate knowledge transfer by providing clear resources for onboarding new volunteers, team members and technical contributors.
• Maintain documentation of course materials, learning pathways and instructional guides for internal use.
• Support capacity-building by training facilitators, volunteers and community members in programme delivery.
• Collaborate with leadership, technical teams and stakeholders to define the long-term vision and goals for digital platforms and systems.
• Identify opportunities for innovation, including new features, technologies, tools or workflows that improve platform functionality, user experience and operational efficiency.
• Continuously monitor the open-source platform to ensure optimal performance, uptime and reliability, using monitoring tools, analytics, and performance metrics.
• Identify and diagnose technical issues, bugs, or system errors promptly, assessing root causes and prioritising fixes based on impact and urgency.

What This Role Offers You:

• Leadership experience in designing and delivering learning initiatives that directly impact communities.
• Personal and professional growth through hands-on instructional development and facilitation.
• The opportunity to shape transformative learning systems within a pioneering, values-led CIC.
• The satisfaction of empowering survivors, young people, and community members through education.

What This Role Is Not For:

• Individuals seeking purely administrative or content curation work without engagement.
• Those unwilling to adapt learning resources to diverse audiences and community needs.
• People expecting pre-packaged or rigid course structures—this role requires creativity, collaboration, and active problem-solving.

Next Steps

Shortlisted applicants will be invited to

• A values-led conversation.
• If you are ready to design meaningful learning experiences that empower communities and foster personal transformation, we want to hear from you. 
• Apply now and help build education systems that create lasting social impact.

A Final Word
Design learning turns knowledge into action. Shapes the path from curiosity to competence.

If you know that: Education is the bridge between knowledge and action.A bridge between knowing and doing

Are you committed to supporting the emotional wellbeing of survivors and marginalised communities through culturally informed therapeutic practices? Tell My Truth and Shame the Devil C.I.C. is seeking a skilled Clinical Lead, Cultural & Emotional Therapy Liaison to join our founding volunteer team. This critical role ensures that all clinical and therapeutic support offered to members is safe, effective, culturally responsive, and aligned with the CIC’s survivor-led, values-driven mission.

As Clinical Lead, you will provide professional oversight, guidance, and liaison for all cultural and emotional therapy initiatives within the organisation. You will work closely with membership, engagement, and programme teams to ensure services are trauma-informed, culturally competent, and responsive to the needs of survivors, young people, and marginalised communities. This role blends strategic leadership, operational management, and community-facing support to build safe, transformative, and accessible therapy systems.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Professional qualification and current registration in Clinical Psychology, Counselling Psychology, Psychotherapy, Counselling, or a closely related discipline (e.g. HCPC, BACP, UKCP, BABCP, or equivalent)
• Demonstrable experience providing trauma-informed therapeutic support, with strong understanding of how trauma, culture, identity, and systemic factors affect emotional wellbeing
• Proven ability to deliver or advise on culturally competent practice with diverse cultural, ethnic, faith-based, and marginalised communities
• Sound knowledge of safeguarding frameworks, risk management, and ethical practice within clinical, voluntary, and community-based settings
• Working understanding of GDPR and data protection principles, particularly relating to confidential health and safeguarding information
• Experience supervising, mentoring, or providing reflective practice to clinical practitioners, facilitators, or volunteers (including non-clinical staff delivering emotional support)
• Ability to assess risk, respond calmly to complex or sensitive situations, and provide clear, proportionate clinical guidance
• Strong organisational skills, balancing strategic oversight with operational input in a volunteer or resource-limited environment
• Excellent communication skills, including the ability to explain clinical concepts to non-clinical audiences and work collaboratively across teams
• Experience working with survivors of abuse, trauma, exploitation, or systemic harm, and/or within grassroots, community-focused, or voluntary sector organisations
• High levels of professional integrity, emotional intelligence, cultural humility, and commitment to inclusive, ethical care

Desirable / Can Be Developed

• Role assumes senior-level competence; scope may evolve with organisational growth

Qualifications

• Current professional qualification and registration with a recognised regulatory body (as listed above)

Main Responsibilities/ Key Duties

• Provide strategic and hands-on clinical oversight to ensure the effective delivery of culturally informed emotional and therapeutic services. Ensure that programmes are safe, ethical, inclusive, and responsive to the diverse needs of members.
• Oversee the planning, delivery, and evaluation of emotional wellbeing and therapeutic services, ensuring that interventions are culturally appropriate, trauma-informed, and aligned with the organisation’s mission and values. This includes supporting programme design, session structures, referral pathways, and evaluation frameworks to promote positive member outcomes.
• Liaise closely with therapists, facilitators, programme leads, and safeguarding officers to ensure consistent alignment with clinical governance, ethical frameworks, safeguarding policies, and professional standards. Provide expert consultation on complex cultural considerations, trauma impacts, emotional safety, and effective engagement strategies, particularly for members from marginalised or under-served communities.
• Support the recruitment, onboarding, training, and supervision of therapy facilitators and volunteers. Advising on role suitability, contributing to training content, offering reflective supervision, and promoting best practice in boundaries, self-care, and ethical decision-making.
• Review and approve therapy protocols, session guidelines, risk assessments, and safeguarding procedures, ensuring they are clinically sound, culturally sensitive, and proportionate to the needs and risks of the service users. Ensure that all therapeutic activity complies with relevant professional regulatory standards, safeguarding legislation, and data protection requirements, including GDPR.
• Monitor member wellbeing outcomes, qualitative feedback, and service impact data to inform continuous improvement, learning, and programme development. This includes identifying trends, risks, or unmet needs and advising on appropriate service adaptations.
• As the primary clinical point of contact, the role holder will provide professional oversight for complex cases, escalations, or member concerns that require clinical judgement, risk management, or safeguarding intervention, working collaboratively with internal teams and external professionals where required.

What This Role Offers You:

• Leadership experience in shaping culturally-informed clinical and therapeutic services.
• Opportunity to influence the wellbeing and recovery of survivors and vulnerable community members.
• Personal and professional growth through working in a values-led, trauma-informed, and survivor-centred environment.
• The satisfaction of building safe, effective, and transformative support systems that align with community needs.

What This Role Is Not For:

• Individuals seeking traditional, hierarchical clinical roles without collaborative or community-facing responsibilities.
• Those unwilling to work within a survivor-centred, anti-capitalist, and culturally responsive framework.
• People expecting rigid structures or hands-off supervision—this role requires active leadership, decision-making, and engagement.

If you are ready to guide, shape, and oversee culturally-informed therapeutic support while making a tangible social impact, we want to hear from you. Apply now and become a key leader in building safe, transformative systems for survivors and communities.

A Final Word

Care is always about people, never just processes.

Trust grows through compassion, professionalism, and accountability.
Confidentiality is part of safeguarding, not an afterthought.
Respect, cultural awareness, and emotional safety are what sustain meaningful therapeutic relationships.

Volunteer Role: Head of Programme Development & Delivery

Unlock YOUR Potential — Social Mobility Charity

Design and deliver the programmes that will transform lives across England.

Unlock YOUR Potential is a passionate, volunteer‑run social mobility charity supporting adults from working‑class, low‑income, and underserved communities. We break down barriers, open doors, and equip people with the skills, tools, networks, and confidence to thrive.

We are now seeking a visionary Head of Programme Development & Delivery to lead the creation, refinement, and delivery of our empowering programmes. This is a defining leadership role for a charity with national ambition — perfect for someone who wants to build meaningful, high‑quality experiences that unlock potential and drive social mobility.

About the Role

As our Head of Programme Development & Delivery, you will shape the heart of our charity: the programmes that change lives. You will design innovative, enriching, and accessible learning experiences while ensuring they are delivered with excellence, dignity, and impact.

You will lead on:

1. Programme Design & Innovation

• Creating new programmes that build confidence, skills, networks, and professional readiness.

• Designing content, workshops, learning pathways, and participant journeys.

• Ensuring programmes reflect our mission, values, and Culture Code.

2. Programme Delivery & Quality

• Overseeing the delivery of all programmes across England.

• Supporting facilitators, mentors, and volunteers to deliver high‑quality sessions.

• Ensuring consistency, professionalism, and participant‑centred practice.

3. Impact & Evaluation

• Developing tools to measure participant progress, outcomes, and long‑term impact.

• Using feedback and data to refine and improve programme quality.

• Ensuring our programmes genuinely break down barriers and open doors.

4. Volunteer & Facilitator Support

• Working closely with the Volunteering Manager to recruit and train programme volunteers.

• Providing guidance, resources, and development opportunities for facilitators.

• Building a supportive, empowering environment for everyone involved in delivery.

5. Strategic Leadership

• Collaborating with the Founder and leadership volunteers to shape programme strategy.

• Ensuring programmes align with organisational goals and national growth plans.

• Helping position Unlock YOUR Potential as a leader in adult social mobility.

This role is ideal for someone who loves designing experiences, leading delivery teams, and creating environments where adults can grow, thrive, and excel.

What You Bring

You don’t need charity experience — just creativity, organisation, and a passion for social mobility. We welcome people from all backgrounds, especially those with lived experience of the barriers we aim to break.

You are likely someone who is:

• Skilled in programme design, facilitation, education, or training.

• Organised, proactive, and able to manage multiple projects.

• Passionate about creating empowering, inclusive learning experiences.

• Comfortable leading volunteers and supporting delivery teams.

• Excited to build programmes that will be recognised across England.

What You’ll Gain

• A senior leadership role shaping the core of a national‑ambition charity.

• Experience in programme design, delivery leadership, and impact evaluation.

• The chance to build transformative programmes from the ground up.

• A supportive, purpose‑driven community.

• The knowledge that your work directly empowers adults to grow, thrive, and unlock their potential.

Time Commitment

Flexible and shaped around your availability. We value your time and will work with you to create a sustainable, enjoyable leadership role.

Join Us

If you’re passionate about designing and delivering programmes that create meaningful, life‑changing experiences — we’d love to connect with you.

Help us build a movement that opens doors, champions ambition, and unlocks potential across England.

Join Our Mission. Bring Your Joy. Transform Lives.

At Tell My Truth and Shame the Devil C.I.C., we are building a global movement rooted in truth-telling, healing, family, and the transformation of generations. Our mission is to confront childhood trauma, intergenerational trauma, and systemic injustices — and help people return to their true selves through community, knowledge, and love.

We work like a family: connected, supportive, purpose-driven… and full of laughter.

We are now expanding our team and looking for a Corporate Entertainer & Culture Animator — a warm, creative spirit who will bring joy, connection, and positive energy to our remote community.

This is a unique role and may be the first of its kind in the UK charity/CIC space.
If you are an entertainer with a heart for people, culture, and community — this could be the perfect home for your gifts.

 Role: Corporate Entertainer & Culture Animator

Location: Remote (UK Time Zone Preferred)
Commitment: (flexible)
Pay: Volunteer role (paid opportunities to apply as the CIC scales)
Start Date: Immediately (after interview)

About The Role

We are looking for someone who naturally lights up a room — even a virtual one.

Your purpose is to help keep our volunteers, creatives, future ambassadors, and leadership team motivated, connected, and full of joy while we build something historic together.
Laughter is medicine — and you will be one of the healers.

You will bring creativity, humour, and fun to our organisation through:

• Games & icebreakers at meetings
• WhatsApp riddles, jokes, challenges & positive energy
• Weekly/monthly fun activities
• Virtual team bonding sessions
• Celebrations, awards & cultural themes
• Future in-person events, trips & gatherings

This role is about building joyful company culture for a mission that deals with serious topics — and reminding all of us that healing also includes play, community, and connection.

Who We’re Looking For

Someone who is:

• Naturally funny, joyful, charismatic, or expressive
• Loves entertaining people
• Creative with games, riddles, challenges, themes, and fun ideas
• Empathetic and sensitive to emotional topics
• Confident online and comfortable speaking in groups
• Culturally aware, especially within the Black and diaspora community
• Passionate about uplifting others
• Excited to help build a future global organisation

Ideal backgrounds include (but are not limited to):

• Comedians
• Actors
• Hosts/MCs
• Spoken word artists
• Content creators
• Team-building facilitators
• Corporate entertainers
• Youth workers with creative flair
• Performers
• Creative arts professionals

If you can bring joy, creativity, and community spirit, we want to meet you.

What You’ll Do

• Add light, energy, culture, and laughter to our team environment
• Create fun moments during Zoom meetings
• Run occasional virtual game nights or mini-events
• Share riddles, humour, and engagement in our WhatsApp groups
• Help team members bond and feel valued
• Celebrate wins, birthdays, and achievements
• Bring creative ideas to improve morale and connection
• Work alongside leadership to shape a positive, family-focused culture
• Support future in-person events such as team days, retreats, and awards nights

Why Join Us?

You will:

• Become part of a beautiful, movement-driven family
• Play a central role in shaping a loving, joyful global collective organisation
• Use your gifts to uplift volunteers, survivors and fundraisers
• Help restore emotional wellness through creativity and laughter
• Create a legacy of culture, joy, and belonging
• Grow with us as we scale towards reaching 1 billion people worldwide throughout the lifetime of the movement

We are building something bigger than all of us — and we want someone who brings light to join this journey.

How to Apply

Please send ONE of the following:

• A short email
• A WhatsApp voice note
• A short video (optional)

Tell us:

1. Who you are
2. What makes you a great fit for this role
3. What creative talents you can bring
4. A sample — joke, riddle, poem, short skit, or anything showcasing your energy

Volunteer Role: Head of People, Culture & Talent

Unlock YOUR Potential -Social Mobility Charity

Lead the heart of a movement that changes lives.

Unlock YOUR Potential is a passionate, volunteer‑run social mobility charity supporting adults from working‑class, low‑income, and underserved communities. We break down barriers, open doors, and equip people with the skills, tools, networks, and confidence to thrive.

We are now seeking a visionary Head of People, Culture & Talent to build and lead the People function that will shape our culture, empower our volunteers, and ensure our charity grows with dignity, excellence, and purpose.

This is a rare opportunity to design something from the ground up — and to leave a legacy that transforms lives.

About the Role

As our Head of People, Culture & Talent, you will create, set up, and manage the full suite of People functions for a growing social mobility charity. You will champion our culture, build our volunteer experience, and ensure every person who joins our movement feels valued, supported, and equipped to excel.

You will lead on:

1. People & HR

• Designing and implementing our HR systems, policies, and processes.

• Ensuring compliance, safeguarding, and best practice.

• Supporting wellbeing, inclusion, and psychological safety.

2. Volunteer Management

• Creating a joyful, empowering volunteer journey.

• Leading recruitment, onboarding, training, and retention.

• Building a culture where volunteers feel connected, appreciated, and able to thrive.

3. Learning & Development

• Designing training pathways for volunteers and programme facilitators.

• Creating resources, workshops, and development opportunities.

• Embedding a culture of growth, reflection, and excellence.

4. Culture & Values

• Bringing our Culture Code to life across the organisation.

• Championing equity, belonging, and representation.

• Ensuring our values shape every decision, experience, and interaction.

This role is perfect for someone who is passionate about people, culture, and social mobility — and who wants to build something meaningful, ambitious, and lasting.

What You Bring

We welcome people from all backgrounds, especially those with lived experience of the barriers we aim to break.

You may be a HR professional, a people‑focused leader, or someone with experience in volunteer management, organisational culture, or talent development. What matters most is that you are:

• Passionate about social mobility and equity.

• Skilled at building relationships and nurturing people.

• Organised, proactive, and able to design systems from scratch.

• Committed to creating inclusive, empowering environments.

• Excited to help shape a movement that champions ambition and unlocks potential.

What You’ll Gain

• The chance to build a People function from the ground up.

• A leadership role in a charity with national ambition.

• Experience in HR, culture, volunteering, and organisational development.

• A supportive, purpose‑driven community.

• The knowledge that your work directly transforms lives.

Time Commitment

Flexible and designed around your availability. We welcome volunteers who can commit consistently, but we will shape the role around the right person.

Join Us

If you’re passionate about people, culture, and creating environments where adults can grow, thrive, and excel — we’d love to connect with you.

Help us build a movement that opens doors, champions ambition, and unlocks potential.

Volunteer Role: Head of Business Development & Operations

Unlock YOUR Potential — Social Mobility Charity

Drive growth, build partnerships, and shape the operational backbone of a movement transforming lives across England.

Unlock YOUR Potential is a passionate, volunteer‑run social mobility charity supporting adults from working‑class, low‑income, and underserved communities. We break down barriers, open doors, and equip people with the skills, tools, networks, and confidence to thrive.

We are now seeking a strategic, ambitious Head of Business Development & Operations to lead two critical pillars of our growth: expanding our reach through partnerships and ensuring our internal operations run smoothly, sustainably, and with excellence. This is a defining leadership role for a charity with national ambition — perfect for someone who wants to build systems, relationships, and opportunities that unlock long‑term impact.

About the Role

As our Head of Business Development & Operations, you will shape the charity’s growth strategy while building the operational infrastructure that keeps everything running smoothly. You will help us form powerful partnerships, secure opportunities, and create the systems that allow Unlock YOUR Potential to scale across England.

You will lead on:

1. Business Development & Growth

• Identifying and securing partnerships with employers, funders, community organisations, and stakeholders.

• Developing new opportunities that expand our programmes, reach, and impact.

• Supporting income‑generation activities, including grants, sponsorships, and collaborations.

• Representing the charity in meetings, pitches, and networking spaces.

2. Operational Leadership

• Designing and implementing efficient, scalable operational systems.

• Overseeing day‑to‑day coordination across programmes, volunteering, and administration.

• Ensuring smooth communication and workflow between teams and functions.

• Supporting data management, reporting, and operational documentation.

3. Strategic Planning

• Working closely with the Founder and leadership volunteers to shape long‑term strategy.

• Helping prioritise projects, manage capacity, and align operations with our mission.

• Ensuring that growth is sustainable, ethical, and mission‑aligned.

4. Quality & Delivery Oversight

• Supporting programme planning, scheduling, and quality assurance.

• Ensuring volunteers and facilitators have the tools and information they need.

• Monitoring delivery to ensure consistency, professionalism, and impact.

This role is ideal for someone who thrives at the intersection of strategy, relationships, and operations — someone who wants to build both the engine and the runway for a movement with national reach.

What You Bring

You don’t need charity experience — just strong organisational skills, strategic thinking, and a passion for social mobility. We welcome people from all backgrounds, especially those with lived experience of the barriers we aim to break.

You are likely someone who is:

• Strategic, proactive, and able to see the bigger picture.

• Skilled at building relationships and spotting opportunities.

• Organised and comfortable designing systems and processes.

• Confident representing a mission‑driven organisation.

• Passionate about equity, empowerment, and community impact.

• Excited to help build a charity with national reach and long‑term legacy.

What You’ll Gain

• A senior leadership role shaping the future of a national‑ambition charity.

• Experience in business development, partnerships, operations, and organisational growth.

• The chance to build systems and relationships from the ground up.

• A supportive, purpose‑driven community.

• The knowledge that your work directly empowers adults to grow, thrive, and unlock their potential.

Time Commitment

Flexible and shaped around your availability. We value your time and will work with you to create a sustainable, enjoyable leadership role.

Join Us

If you’re passionate about growth, partnerships, and building strong operational foundations for a movement that changes lives — we’d love to connect with you.

Help us build an organisation that opens doors, champions ambition, and unlocks potential across England.

Volunteer Role: Chief Operating Officer (COO)

Unlock YOUR Potential — Social Mobility Charity

Build the operational engine of a movement transforming lives across England.

Unlock YOUR Potential is a passionate, volunteer‑run social mobility charity supporting adults from working‑class, low‑income, and underserved communities. We break down barriers, open doors, and equip people with the skills, tools, networks, and confidence to thrive.

We are now seeking a strategic, organised, and mission‑driven Chief Operating Officer (COO) to lead the operational heartbeat of the charity. This is a defining leadership role for a movement with national ambition — perfect for someone who wants to build systems, structures, and processes that empower real, lasting change.

About the Role

As our Chief Operating Officer, you will oversee the day‑to‑day running of the charity, ensuring our programmes, people, and operations work seamlessly together. You will build the systems, processes, and infrastructure that allow Unlock YOUR Potential to grow sustainably and deliver high‑quality support to adults across England.

You will lead on:

1. Operational Leadership

• Designing and implementing efficient, scalable operational systems.

• Overseeing daily operations across programmes, volunteering, and administration.

• Ensuring smooth coordination between teams, roles, and functions.

2. Governance & Compliance

• Supporting the Founder and Trustees with governance processes.

• Ensuring policies, procedures, and safeguarding standards are followed.

• Maintaining compliance with charity regulations and best practice.

3. Programme & Delivery Oversight

• Supporting programme planning, scheduling, and quality assurance.

• Ensuring volunteers and facilitators have the tools and information they need.

• Monitoring delivery to ensure consistency, professionalism, and impact.

4. Systems & Infrastructure

• Setting up digital tools, platforms, and workflows.

• Improving efficiency through smart processes and accessible systems.

• Managing data, reporting, and operational documentation.

5. Leadership & Collaboration

• Working closely with the Founder and leadership volunteers.

• Supporting the development of a positive, empowering organisational culture.

• Helping shape strategic decisions as the charity grows.

This role is ideal for someone who loves structure, clarity, and making things work beautifully behind the scenes.

What You Bring

You don’t need charity COO experience — just strong organisational skills, strategic thinking, and a passion for social mobility. We welcome people from all backgrounds, especially those with lived experience of the barriers we aim to break.

You are likely someone who is:

• Highly organised, proactive, and systems‑minded.

• Skilled at coordinating people, processes, and priorities.

• Comfortable building structure in a start‑up environment.

• Passionate about equity, empowerment, and community impact.

• Excited to help build a charity with national reach and long‑term legacy.

What You’ll Gain

• A senior leadership role shaping the future of a national‑ambition charity.

• Experience in operations, governance, systems design, and organisational development.

• The chance to build an operational framework from the ground up.

• A supportive, purpose‑driven community.

• The knowledge that your work directly empowers adults to grow, thrive, and unlock their potential.

Time Commitment

Flexible and shaped around your availability. We value your time and will work with you to create a sustainable, enjoyable leadership role.

Join Us

If you’re passionate about operations, systems, and building a strong foundation for a movement that changes lives — we’d love to connect with you.

Help us build an organisation that opens doors, champions ambition, and unlocks potential across England.

Are you highly organised, people-focused, and passionate about creating safe, meaningful experiences for communities? Tell My Truth and Shame the Devil C.I.C. is seeking a Retreat Support & Member Travel Liaison to support the planning, coordination, and delivery of retreats, gatherings, and in-person programmes for survivors, young people, and community members. This plug-in role is essential to ensuring that members can participate in transformative experiences with clarity, dignity, and practical support.

As Retreat Support & Member Travel Liaison, you will coordinate the logistical and communication aspects of member participation in retreats and events. You will act as a key point of contact for travel planning, accommodation coordination, accessibility needs, and member queries before, during, and after retreats. Working closely with programme leads, clinical and safeguarding teams, and community managers, you will help ensure retreats are delivered smoothly, safely, and in alignment with our values-led, anti-capitalist, community-driven mission.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Experience in event coordination, travel liaison, member support, or administrative logistics
• Strong organisational skills with high attention to detail
• Ability to manage multiple tasks, timelines, and communications calmly and reliably
• Clear, professional, and compassionate communication skills (written and verbal)
• Confidence supporting participants who may be anxious, unfamiliar with travel, or attending for the first time
• Ability to handle sensitive and personal information confidentially, in line with safeguarding and data protection policies
• Ability to work collaboratively with programme leads, facilitators, venues, and volunteers
• Proactive problem-solving skills and sound judgement when escalating concerns
• Reliability and responsiveness during pre-event and live delivery periods
• Alignment with values of care, respect, and participant-centred delivery

Desirable / Can Be Developed

• Good understanding of, or willingness to learn, safeguarding and wellbeing protocols
• Confidence using digital tools for scheduling, communication, and record-keeping (e.g. email, shared documents, spreadsheets, CRM or event platforms)
• Experience supporting vulnerable groups, community programmes, or residential retreats
• Willingness to contribute to improving systems and processes through reflection and feedback

Qualifications

• Formal qualifications not required; relevant professional, voluntary, or lived experience is valued

Main Responsibilities/ Key Duties

• Coordinate member travel logistics: Provide clear guidance on transport options, arrival and departure details, accommodation information, and local travel considerations. Support members to plan journeys confidently while balancing consistency, cost-awareness, and accessibility needs.
• Primary point of contact for members: Act as a calm, reliable, and approachable contact for participants attending retreats or in-person programmes. Respond to queries promptly, clearly, and sensitively, recognising that travel and participation can be stressful or unfamiliar for some members.
• Support retreat and programme planning: Work alongside programme leads to support retreat schedules, attendance tracking, check-in processes, and on-the-day coordination. Assist with practical arrangements that enable facilitators to focus on delivery and participant care.
• Liaison with venues and teams: Coordinate with venues, facilitators, and internal teams to ensure accommodation, access, catering, room set-up, and transport arrangements meet programme needs, safeguarding standards, and agreed expectations.
• Accessibility, wellbeing, and safeguarding: Proactively identify potential accessibility barriers, wellbeing needs, or safeguarding concerns shared by participants. Escalate issues promptly and appropriately to designated leads, following organisational safeguarding procedures.
• Data management and compliance: Maintain accurate and up-to-date records of participant details, travel arrangements, access requirements, and communications. Ensure all information is handled confidentially and in full compliance with GDPR and data protection policies.
• Post-retreat follow-up and evaluation: Support post-programme processes, including follow-up communications, feedback collection, and contribution to evaluation activities. Help ensure participant experiences inform learning and continuous improvement.
• Systems and process development: Contribute to the creation and refinement of checklists, guides, templates, and systems that improve the consistency, care, and efficiency of future retreats and in-person programmes. Share learning and practical insights with the wider team.

What This Role Offers You:

• Practical leadership experience supporting impactful retreats and in-person programmes.
• Opportunity to contribute directly to transformative experiences for survivors and marginalised communities.
• Personal growth through service-led, community-centred work in a values-driven organisation.
• The satisfaction of helping members feel supported, informed, and safe as they engage in deep personal and collective development.

What This Role Is Not For:

• Individuals seeking hands-off or purely behind-the-scenes work with no member interaction.
• Those unwilling to work flexibly around programme timelines or respond to live operational needs.
• People expecting rigid structures or corporate event management environments—this role requires adaptability, care, and collaboration.

If you are ready to support powerful in-person experiences and ensure members can engage fully, safely, and confidently, we want to hear from you. Apply now and help us deliver retreats that foster healing, connection, and transformation.

A Final Word
Logistics are about people, not just plans.

If you know that:

• Trust is built through clear communication, care, and reliability
• Privacy and safeguarding are essential when supporting travel and participation
• Respectful, attentive support helps people feel safe and welcomed

…then you understand the heart of effective retreat support and member travel liaison.

SLOW, an award-winning charity supporting bereaved families, is excited to welcome an experienced Chair to lead our Board of Trustees, when our current Chair retires in June 2026. The appointee will be tasked with moving the organisation to the next level in delivering the sustainable growth of its bereavement services.