Community Engagement Jobs

This is an excellent opportunity to join a dedicated team supporting vital services for individuals. The role focuses on recruiting, training, and developing volunteers who provide emotional and practical support, as well as coordinating innovative volunteer-led projects.

In this position, you will:

Recruit, onboard, and train volunteers, ensuring they have the tools and support to succeed in their roles.
Manage referrals and support volunteers in delivering befriending services.
Facilitate volunteer group sessions and conduct performance monitoring to maintain quality support.
Handle safeguarding concerns, ensuring all protocols are followed and logged appropriately.
Contribute to volunteer recognition initiatives to foster engagement and a sense of community.

We are seeking a candidate who:

Has experience supporting volunteers, including recruitment and training.
Can communicate effectively, demonstrating empathy and understanding for diverse lived experiences.
Excels in organisational skills, managing competing priorities with ease.
Is proficient in using digital tools, including CRM systems, to maintain records and streamline processes.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Mind in Enfield and Barnet is a fast-growing charity in North London providing much needed therapy, wellbeing support and advocacy services to people with mental health problems. 

An exciting opportunity has arisen for 2 experienced Crisis Outreach Workers to support Mind in Enfield and Barnet's Family Hubs Service.This role is to support individuals during the perinatal period (expecting and up to 2 years after birth)  presenting at the Family Hubs experiencing mental health crisis and problems gain immediate support

The purpose of the Outreach Worker is to work with adults during the perinatal period (pre birth up to 2 years after birth), including both parents and carers. You will work as part of MiEB perinatal family hub team to identify those at risk of crisis and ensure referral pathways are in place to facilitate rapid engagement

The successful candidates should have a minimum 2 years experience of working with people with mild, moderate and severe mental health issues. Experience of utilising de-escalation techniques, and supporting clients presenting in emotional distress

Please see the attached job descrition which includes all duties and skills required.

This is a part-time position, 22 hours per week covering the service between 9-5 Monday to Friday. There may be a need for crossover hours up until 6pm to facilitate joint working with our crisis café 

The role is based at the Family Hubs within Craig Park and Ponders End in Enfield. You will also be based at the  Enfield Mind office at 275 Fore Street, N9 0PD.

Advocating for persecuted Christians in fulfillment of the ACN (UK) Strategic Plan for Advocacy. Working as part of a dynamic and growing team, this post would enable the successful candidate to expand the advocacy outreach of ACN (UK), while supporting the department’s other responsibilities including press and media work, research and article-writing, and the preparation of fund-raising materials (text and visuals).

ACN (UK) is a Catholic charity, supporting persecuted and suffering Christians around the world.

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services. 

About the role

You’ll empower your clients to take actions for themselves or will advocate on their behalf for better service, support and outcomes, so they can live their life with Parkinson's in the way they choose.

You’ll deliver tailored information and support through a range of channels including telephone, video and email and, where appropriate, home visits and in community settings.

You’ll be responsible for building excellent relationships with healthcare professionals and other relevant agencies, as well as our network of volunteers and groups.

What you'll do:

• Provide professional person centred, in depth support to clients by a range of means, ensuring the most efficient and effective use of resources.
• Provide support on a variety of health and social care issues, including appropriate emotional, employment and welfare benefits support and advocating with and on behalf of clients. 
• Work flexibly across the service responding to enquiries through a range of channels.
• Work closely with clinicians, specialist nurses and other professional colleagues to raise the profile of the service, increase depth of support and achieve improved outcomes for people with Parkinson’s.

What you'll bring:

• Experience of managing and delivering individual case work, including advocating for clients and supporting people to navigate  the health and social care system 
• Experience and understanding of safeguarding and your role in keeping clients safe and  implementing organisational policies and procedure
• Ability to be calm and use emotional intelligence in challenging casework
• Demonstrable digital competence, with experience of effective use of a range of tools including online case management systems
• The ability to build effective working relationships with others including working within multi disciplinary teams internally and externally 

You must live in the area you’re applying for in order to carry out this role. 

Please apply by sending us your CV, together with supporting statements. The supporting statement should fully demonstrate how you meet all the criteria as stated in the "What you'll bring" section of the role description.

We are operating rolling recruitment for this vacancy and reviewing applications as they are received. We reserve the right to close this vacancy when we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

The successful candidate will be required to:

• live in the area specified, and be able to travel freely and flexibly throughout the area and occasionally further afield without reliance on public transport
• Preferably hold a full driving licence
• provide occasional cover on Saturdays and/or Bank holidays
• provide their own broadband service with a minimum download speed of 2Mb 

This role will require an enhanced Disclosure and Barring Service (DBS) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn.

We are committed to working with the principles of fairness and equality. All of our applications are anonymous until the interview stage, and we welcome applications from people from all sections of the community, irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We actively encourage people with Parkinson's to apply.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Cornwall Wildlife Trust is looking for a driven and talented communicator with a passion for nature to join our fight against the ecological and climate crisis in Cornwall. The successful candidate will play a vital role in Cornwall Wildlife Trust, working with friendly and passionate colleagues across our conservation and community teams to develop funding partnerships and secure grants to protect and enhance Cornwall’s wildlife and wild places.

The Fundraising Partnership Officer will develop relationships with grant-making organisations to secure significant income for Cornwall Wildlife Trust’s work to create a Cornwall where nature thrives, attending meetings, writing reports and proposals, and inputting into the development of projects.

It’s a fascinating role with the potential to be part of real change for nature in Cornwall.

We’re open to applications from a range of candidates. You may have direct experience of grant fundraising, be looking for a career change, or be a recent graduate searching for your first role in fundraising and / or conservation. 

So, if you have outstanding written communication skills, can build relationships, have a strategic mindset, are a strong planner, can coordinate others, and believe in our work to create a Cornwall where nature thrives, then we’d love to hear from you.

This is a full time, 37.5 hours per week, permanent position. 

This vacancy involves a unique opportunity to be the Sex Worker ISVA Learning and Policy Influencing Lead  of an exciting new regional partnership program alongside National Ugly Mugs and POW (Notthingham) funded by the National Lottery Communities Fund. Based with Basis Yorkshire, this role will lead on influencing of policy and sharing of learning from this program to improve outcomes for sex workers who have experienced sexual violence including developing resources, organising events and sharing learning based on data from the program as well as working with those with lived experience and those in government and other authorities who help shape health and justice systems. Each organisation will be employing a SWISVA which will be line managed within each organisation. While the post is based within Basis Yorkshire, the post can be fullfilled working hybrid,  but will require frequent travel between Leeds, Nottingham, Manchester and nationally.

Basis Yorkshire is an award-winning charity that was founded in 1995 and now operates across Yorkshire. This is a unique opportunity to join a challenging and vibrant organisation, working with women who are involved in sex work. For more information about what Basis Yorkshire does and its values, please visit our website. 

The Maternal Mental Health Alliance’s (MMHA) Everyone’s Business campaign calls for all women throughout the UK who experience a perinatal mental health problem to receive the care and support they and their families need, wherever and whenever they need it. This role will play a key part in supporting MMHA’s successful campaign and helping drive change for women, babies and families affected by mental health problems during pregnancy and after birth.

Job purpose

• Support the planning, implementation, and evaluation of the MMHA campaigns.
• Contribute to researching and producing campaign materials.
• Maintain relationships with a range of stakeholders to support campaign objectives, including MMHA members, MPs, academics and lived experience champions.
• Support MMHA projects, contributing to the delivery of the MMHA’s strategy.
• Support the campaign team with administrative tasks, meetings and events.

Main responsibilities

• Work with the Head of Campaigns and Policy, Communications Manager, and senior leadership to develop and deliver campaigning activities to improve maternal mental health care in the UK.
• Support the production of campaign resources, including desk research, drafting copy, and proofreading.
• Reading and summarising policy information, such as reports.
• Lead political monitoring, tracking relevant policy developments, identifying opportunities for engagement with MPs and attending meetings.
• Support campaign communication activities, including press and social media support, website editing and copywriting for articles or newsletters.
• Lead monitoring of work with academic partners, maintaining records, liaising with partners and participating in projects, as requested.
• Support campaigning in the devolved nations, identifying cross-nation opportunities.
• Assist the Head of Campaigns and Policy and wider team with administrative and other tasks, including the organisation and facilitation of meetings and events and responding to routine enquiries.
• Help support MMHA projects, as required.
• Work with the team on campaign evaluation.
• Maintain a diary of key campaign dates and events.
• Represent the MMHA at events, as required.

Essential skills and experience

• Excellent interpersonal skills and ability to engage with wide and diverse groups.
• Good communication skills including verbal and written communications, familiar with representing information to external audiences, tailoring communication to be accessible and appropriate.
• Excellent organisational skills, including successful events and meetings, with an ability to plan, organise and prioritise work to deadlines and under pressure.
• Familiar with reading, summarising and writing complex documents in the policy arena.
• Experience working with civil servants, MPs, and decision-makers.
• Experience in office administration, including dealing with routine enquiries and database work.
• Experience working in contexts where high levels of empathy and sensitivity are required.
• Excellent teamwork skills.
• Ability to work on own initiative with minimum supervision.
• An interest in the work of MMHA and commitment to our values.

Desirable skills and experience

• Understanding of maternal mental health problems.
• Experience of working within a charity or campaigning environment.

HOW TO APPLY

Application is by CV and a cover letter of no more than two pages of A4. In your letter, please summarise how you meet the list of essential skills and experience detailed above.

We will be anonymising applications before shortlisting. To make this easier, please ensure that your cover letter includes your initials rather than a full name.

Applications should be sent to the recruitment email address provided in the attached Job Pack by 9am on Thursday 5th December.

We are looking for someone to start with us as soon as possible, ideally in January. As part of your application, please indicate your availability.

Interviews will take place virtually the week commencing 16th December. We will send all successful shortlisted candidates interview questions in advance.

We would appreciate it if candidates could fill out our equal opportunities monitoring form (see link in attached Job Pack). This will not be linked to your application and is anonymous.

We are keen to ensure that our recruitment process helps us find the best candidate for the role, not the candidate who is best at completing applications and carrying out job interviews. If there is anything we can do to assist you in the recruitment process or if you have any queries, please don’t hesitate to email us on the details provided in the Job Pack. 

Job title: Waste and Recycling Visitor and Education Centre Coordinator
Salary: £26,865 to £29,927 per annum
Hours: Full Time – 37 hours per week
Location: Waste and Recycling Visitor Education Centre - Campground HWRC, Wrekenton, Gateshead, NE9

About us

Groundwork aims to be the UK’s leading regeneration charity, working through partnership to create communities in which people are proud to live and work. This programme will deliver Groundwork’s mission of supporting people to improve their prospects and reach their full potential. As an organisation, we are proud of the effective role that our Community Project Managers play in delivering significant social, environmental and health outcomes with communities across the region.

About the role

Working as a member of Groundwork’s Local Programmes Team the postholder will develop, deliver and sustain programmes of waste education activity and learning and with communities across South Tyne and Wear. The post will be based at the South Tyne and Wear Waste Management Partnership’s (STWWMP) Visitor and Education Centre at the Campground Waste Transfer Station. This facility is operated by SUEZ and is the regions first centre for dedicated waste education opportunities. This post will provide a valuable resource for Groundwork, the Waste Partnership and SUEZ to achieve their respective organisational objectives.

A bit about you

We are looking for enthusiastic and experienced staff member to develop and lead a programme of community waste education activity across the South Tyne and Wear Partnership area as part of the South Tyne and Wear Waste Management Partnership PFI.

You will have a proven track record of successful project development and delivery backed with appropriate qualifications. Excellent communication skills and an ability to build positive working relationships with a diverse range of partners are essential. Experience of waste and recycling initiatives and a passion for working in local communities, ideally in educational and awareness raising settings, are required.

Based in a purpose built facility you will work largely autonomously to engage and encourage school visits and community ownership. You will develop and deliver an exciting programme of waste education sessions suitable for a range of centre users. Working five days a week the post will require outreach work across the South Tyne and Wear area as well as regular evening and weekend work.

Closing date: Midnight on Tuesday 3rd December 2024
Please note: We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service.

Interested?

If you would like to find out more, please click the Apply button. You will be directed to our website to complete your application for this position.

Make yourself at home

We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.

At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults

This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

Do you want to work in a role where you can use your language skills to support an end to rough sleeping? 

This opportunity is offered as a 6 month fixed term contract, or secondment for internal applicants.

Our belief is that rough sleeping is an intrinsically harmful and dangerous activity both for the individual and for the wider community. Therefore, we take a proactive and assertive approach to supporting people away from this activity. Our aim is to support people to recover from the effects of rough sleep and move away from a street lifestyle permanently.

We are looking for a dynamic, self-driven person with relevant language skills to support the Roma Rough Sleeper Team as an Outreach Worker (known internally as Roma Mediator), working across central London boroughs. In this vital role you will:

• Undertake Street outreach shifts where you will be involved in making contact with people who are sleeping rough, assessing their needs and delivering personalised case management; to support individuals to make the move away from the streets.
• Support teams of Street Outreach Workers to deliver accessible services and ensure that contact is made and sustained with Roma people sleeping rough.
• Ensure the assessments made and the support offered are appropriate and relevant for the client group and that Roma people are supported to engage with the available services.
• Work in partnership with multi-disciplinary teams and agencies and advocate, where appropriate, on behalf of Roma people with external agencies regarding their welfare rights and other support needs.

About you

Above all we are looking for enthusiastic, committed individuals who have a genuine interest in supporting people to rebuild their lives. Even if you don’t think you match 100 % of the criteria, we would still like to hear from you as we value transferable skills. Potential can be equally as important as experience.

If you can demonstrate the below, we encourage you to apply!

• For this role it is essential that candidates possess Roma or Romanian language skills.
• You will be able to demonstrate some experience of supporting people with multiple needs and managing challenging behaviour.
• You may have previous experience of supporting Roma people to access services and/or entitlements is beneficial for this role.
• You will have an understanding of housing and health, work and immigration services and legislation and how this affects people experiencing homelessness.
• You can show good communication skills, the ability to build positive working relationships with a variety of different people and effectively working well with others.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from Roma candidates, alongside all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 4 December 2024

Interview and assessments on: 13 December 2024

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

The Women’s Recovery Service is a dedicated 22-bed accommodation designed to provide a safe, psychologically informed space for women with complex needs. Our mission is to support recovery and empower our clients by offering a nurturing environment that addresses the unique challenges faced by women experiencing multiple disadvantages.

About the role:

As the Team Manager, you will play a vital role in leading and supporting our frontline staff, ensuring the highest standards of trauma-informed, recovery-focused care for our residents. This position requires a balance of strong interpersonal skills and the ability to build and sustain partnerships across diverse stakeholder groups. Working closely with the Service Manager, you’ll provide day-to-day guidance and strategic support, maintaining SHP’s standards and fulfilling contractual requirements.

In this role, you’ll deputise for the Service Manager when needed, sharing responsibility for delivering compassionate, effective support that empowers women on their journey to recovery. A high-level understanding of the issues faced by women affected with homelessness, substance misuse, and the effects of complex trauma—including violence against women and girls (VAWG)—is essential. You will engage with clients across the spectrum of recovery, from those in pre-contemplation stages to those who are committed to positive change.

This role requires a strong commitment to making a meaningful impact, combining strategic oversight with empathetic, hands-on leadership to drive effective service delivery.

About you:

• Demonstrable experience and knowledge of complex issues effecting women including DV, VAWG, Mental Health, Women’s Health and Substance Misuse.
• Experience of, or a strong awareness and understanding of staff and service management and the ability to lead, motivate and develop the skills of both staff and service users, and to motivate and manage a quality service committed to achieving excellence.
• Understanding of Housing Management and compliance, especially in relation to License Agreements, Excluded License Agreements and Assured Shorthold Tenancies.
• Strong networking skills, and proven ability to build positive working relationships with internal and external stakeholders, including those with statutory services, in order to establish or improve services to service users.
• The ability to respond calmly to crisis and deal promptly, effectively, safely and creatively to complex and challenging situations. Experience of managing complex and difficult situations in relation to the provision of service to people presenting with a varied range of needs, including substance use, mental health, dual-diagnosis, personality disorders, physical disability and learning difficulties.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 1st December at midnight

Interview Date: Wednesday 11th December via Microsoft Teams

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Executive Assistant

Salary Band: £25,000 - £30,000 (Full Time Equivalent) per annum

Hours: 30 hours per week

Location: ONSIDE’s Head Office, Worcester

Closing date: Sunday 24th November 2024

Are you looking for a role that can make a difference?

About the role

Join ONSIDE and discover the role as an Executive Assistant in the charity sector. This role is key as it will be supporting our Chief Executive with executive administration, project coordination and by providing wider support to our Directors, Senior Management Team and Trustees.  

An Executive Assistant will be the primary contact for internal and external communications with the Chief Executive and our Trustees and will be vital in providing crucial professional support to the Senior Management Team with their operational and strategic objectives.

This role will be part of a wider team who are passionate about supporting and making a difference to vulnerable and disadvantaged people.

ONSIDE’s Benefits

• 26 days annual holiday + Bank Holidays
• Pension Scheme
• Company Sick Pay Scheme (after qualifying service)
• Additional Maternity & Paternity Pay (after qualifying service)
• 24/7 Employee Assistance Programme
• Access to premium Calm App
• Employee Engagement Forum to ensure our employee’s voices are heard!
• Your ‘Birthday Day’ Off
• Supportive working environment & good work/life balance culture
• Support with continuous professional development

Who are we looking for?

We are looking for someone who can quickly ascertain what tasks need to be done to progress with the work. Someone who has the confidence to think on their feet and work autonomously and will use their own initiatives in a fast-paced dynamic environment.

The ideal Executive Assistant has knowledge and experience of working at a senior executive level and has supported Senior Management Teams. They will need to have the ability to build strong relationships with people at all levels internally and externally to the charity. We are looking for someone who can prioritise and work autonomously.

You will be intuitive, highly organised and will take a proactive approach identifying areas of improvement. You will have the ability to be resourceful and have advanced skills in project management and Microsoft Office.

If you’re looking for a job that you can be proud of, apply now. More people need our help than ever before. Because of that, we are growing faster than ever before. The role of Executive Assistant is a real career opportunity to discover!

Someone like you?

If you embrace difference and champion diversity.

If you are creative in your approach, can think around problems and find new ways to solve them.

If you’re looking for a job that you can be proud of and be passionate about. Please submit your application.

These values run through our entire organisation. ONSIDE is a creative, collaborative community where people feel free to share new ideas or ask for support. If something’s not right, we don’t just change it. We change ourselves too.

Who are ONSIDE?

ONSIDE is a charity working across Worcestershire and Herefordshire, established in 1993 stemming from a belief that everyone has the right to be a valued human being and to be treated in a just and fair way.

In support of this belief, we provide a range of support services across advocacy, wellbeing and mental health for adults, children and young people who may be vulnerable, disadvantaged or discriminated against. This includes mental and physical ill health, sensory impairment, learning disability, drug and alcohol misuse, older people, and carers. ONSIDE is funded through a range of sources to maintain its independence and ensure that the support it provides reflects the views and perspective of the people it wishes to help.

Our amazing team of skilled staff and volunteers make a difference to the lives of over 11,000 people a year!

More people need our help than ever before. Because of that, we are growing faster than ever before. The role of Executive Assistant is a real career opportunity to support vulnerable and disadvantaged people in your community!

ONSIDE reserve the right to withdraw this vacancy before the closing date.

This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community. 

About the role 

You’ll build and maintain relationships between Parkinson’s UK and existing, as well as potential new supporters, through high quality communications. You’ll also process voluntary income and associated data received at the UK office. You’ll look to maximise the potential of each supporter, as well as how the charity can support them, working with your team and colleagues across the charity. You will ensure that every supporter has a great experience of Parkinson’s UK. 

What you’ll do:  

• Provide a welcoming, efficient, proactive and professional service to supporters and potential supporters of Parkinson’s UK
• Be the first point of contact for any supporters contacting the charity. Manage numerous inboxes and entry points for teams across the organisation.
• Processing and thanking all offline income received at the UK office, paid over the phone or into the bank account through a variety of methods.
• The team are experts in providing excellent customer care and have to maintain good working knowledge of all fundraising activity; research developments; current campaigns and the requirements of people affected by Parkinson’s 
• Contribute to the ongoing development and improvement of systems and procedures including the organisation's feedback function. 

What you’ll bring:

• Proven experience of delivering effective customer service/supporter care with the ability to deal with enquiries in a diplomatic and sensitive manner
• Demonstrable experience of working with a relational database and accurate data entry
• Ability to understand numerous complex data manipulation and financial processes, procedures and platforms; necessitating a high level of skill, accuracy and understanding of data and financial dependencies
• Ability to work flexibly and effectively as part of a team 
• Ability to develop positive working relationships with a range of people internally and externally.

Please apply by sending us your CV and a detailed supporting statement to show how you match what we’re looking for, as outlined in the "What you'll bring" section of the job description.

Interviews will be held on Monday 16th December 2024. 

As well as flexible working hours, this role is offered on a flexible contract giving you the opportunity to also work from home, on an agreed working pattern.  You will be required to cover your own travel expenses to the office.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Do you have retail and people management experience? Do you have a passion for delivering great standards and developing your team? Do you want to be part of something exciting that will truly make a difference to the lives of people around you?

Then we might have the perfect job for you!

Retail Shop Manager and Assistant Shop Manager roles - Brockworth
Location: Brockworth, Gloucestershire
Shop manager salary: £25,340.04 FTE (32-40 hours per week, across 4-5 days)
Assistant Shop manager salary: £23,880.12 FTE (24-40 hours per week, across 3-5 days)
Duration: Permanent

At Great Western Air Ambulance Charity, we’re going big on charity retail. We already have nine shops located in Westbury-on-Trym, Yate, Cheltenham, Gloucester, Cinderford, Bath, Thornbury and Keynsham but plan to open up to four new shops a year over the next five years, giving our charity a physical presence in the heart of communities we have served since 2007. Our Brockworth shop is one of our next to open so this is a superb opportunity.

The shops will sell a variety of goods, as well as being a hub for our charity activity locally. Our shops need to perform well financially to help fund our lifesaving service, but we also want them to be a place where everyone feels welcome, the local community can learn life-saving skills and former patients or supporters can pop in for a chat.

We are looking for an experienced retail staff who can lead and support the financial delivery, team engagement and community presence in our new Portishead shop. In return, we offer a competitive salary, the opportunity to be part of an amazing retail team and involvement in the exciting variety that retail growth will bring. We also believe strongly in developing individuals’ leadership skills and provide leadership development opportunities.

GWAAC is a great cause to work for, and we have amazing stories to tell and experiences to offer. Our work is very rewarding for our team too – at GWAAC we know that we are contributing to saving local lives every week. We’re looking for someone who shares our passion for that.

You would be joining GWAAC at an exciting time, as the charity continues to grow and innovate in the field of pre-hospital care. You will be supported in developing your skills and be part of a dedicated team committed to saving local lives.

We actively encourage applications from candidates from a range of backgrounds and experiences as part of our keen commitment to equality, diversity and inclusion. GWAAC puts people first and upholds a culture of safeguarding.

Please Note: All retail staff are required to undertake a Basic DBS check due to their contact with vulnerable people and the public. Further information can be accessed in our Ex-Offenders Policy which is accessible on the website.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

PLEASE DO NOT UPLOAD A CV OR A COVER LETTER AS THESE ARE NOT ACCEPTED.

Please complete and upload the application form via Breathe HR. Your application will be rejected without a completed application form (Please see vacancy documents at the bottom to download the form)

 If you have any problems with attaching the form, please send it to talent @ bookmarkreading . org

At Bookmark Reading Charity, we have a simple vision: we want every child to read. Bookmark Reading Charity is seeking a flexible, experienced and dynamic PR & Communications Manager to lead our public relations efforts, manage key partnerships, and work with ambassadors to grow and enhance our profile and achieve our marketing goals. This role is essential to driving forward our wider strategy and ensuring that our message reaches a broad audience, ultimately contributing to the charity's key performance indicators. You will be managing our communications strategy in close collaboration with the Head of Marketing & Communications.

Key Responsibilities:

Public Relations:
 

• Develop and execute a comprehensive PR, communications & partnerships strategy to increase awareness and visibility of Bookmark’s brand, mission and reputation. 
• Build and deliver Bookmarks external communications calendar, driving reach and depth to support the Marketing team’s KPIs and objectives.
• Help create and implement a plan for communicating Bookmark’s strategy, impact, and school programs.
• Build and maintain strong relationships with media outlets, journalists, and influencers to secure coverage in national and regional media.
• Write and distribute press releases, pitch stories, engaging content and manage media inquiries.
• Monitor and report on PR activities, measuring the impact on brand awareness and engagement.
• Manage relationships with any external pro-bono PR agencies.
• Own and manage the charity's crisis communications strategy.
• Provide leaders where needed with trusted communications advice and guidance on external communications.

Partnerships:
 

• Identify and establish strategic partnerships with corporate sponsors, educational institutions, and other non-profits to support Bookmark’s goals.
• Negotiate and manage partnership agreements, ensuring mutual benefits and alignment with the charity's objectives.
• Collaborate with partners to develop joint campaigns, events, and initiatives that promote volunteer recruitment and fundraising.
• Manage and maintain positive relationships with media contacts, influencers, and key stakeholders to secure media coverage and maximize brand exposure.

Ambassador Programme:
 

• Create, manage and expand a network of ambassadors, including authors, celebrities, and influencers who advocate for the charity.
•  Develop and implement strategies to effectively engage ambassadors in PR activities, events, and campaigns.
• Coordinate ambassador appearances, endorsements, and social media collaborations to amplify our message.

Marketing Integration:
 

• Work closely with the Head of Marketing & Communications to align PR, partnership, and ambassador activities with the overall marketing strategy.
• Contribute to the development of content and messaging that resonates with target audiences across all communication channels.
• Support the achievement of marketing KPIs, including volunteer registrations, completed applications, and brand awareness metrics.
• Identify and lead projects to improve Bookmark’s external communications.
• Collaborate with support teams to supply communication support for various initiatives, including program launches, corporate announcements, and crisis management.

Person Specification:

Experience:
 

• Proven experience in a PR, communications, or similar role, ideally within the charity, education, or non-profit sectors.
• Demonstrable success in securing media coverage, managing partnerships, and working with high-profile ambassadors.
• Experience in developing and executing PR strategies that align with wider marketing goals.

Skills:
 

• A degree in marketing, communications, media, or equivalent experience or qualification.
• Proven experience in external communications, either in a PR team, or at a PR agency, with some experience of managing contractors or an agency.
• You’ll have outstanding writing, editing and proofreading skills with excellent attention to detail, and ideally, experience in a B2B, third sector, or commercial environment.
• You’ll have the ability to craft compelling stories, press releases and pitches.
• You have experience of working directly with the media, with relevant media contacts a very big advantage. 
• Strong relationship-building skills with the ability to engage and influence stakeholders at all levels.
• Strategic thinking with the ability to develop and execute plans that deliver measurable results.
• Proficiency in using PR and communication tools and platforms, such as media monitoring services and CRM systems where needed.

Attributes:
 

• A proactive team player, willing to learn and seek out information, with strong relationship-building skills. 
• Excellent communication skills: the ability and confidence to communicate with people at all levels, both inside and outside of Bookmark Reading Charity.
• Passionate about literacy and education, with a commitment to Bookmark’s mission.
• Highly organised, with the ability to manage multiple projects, deadlines and you can work under pressure. 
• You’re comfortable working at all levels of an organization and working with confidential information. 
• Creative and proactive, with a solutions-oriented approach to challenges.
• Team player who thrives in a collaborative environment.

Contract type: Permanent, Part-time- two days a week
Salary: £16,800 (42,000 per annum FTE)
Reporting to : Head of Marketing & Communications
Location: Bookmark Reading Charity, Charles House, 5-11 Regent Street Saint James's, London SW1Y 4LR​. Flexibility around coming in but minimum one day per week based at the Bookmark office​ is encouraged.
Hours: 15 hours per week
Deadline:8 December 2024 11:59pm