Community Development Jobs
Contract type: Permanent
Hours: 37.5hrs per week
Salary: £32,074 - £34,240 per annum
Are you an experienced legacy case officer, who wants to be part of our lifesaving team?
We’re looking for a Legacy Case Officer to join our Individual Giving team, to ensure that Thames Valley Air Ambulance is processing gifts efficiently, playing a crucial role in the administration of this pivotal income stream.
About us
Thames Valley Air Ambulance is one of the UK’s leading air ambulance charities. We’re here for people in Berkshire, Buckinghamshire, and Oxfordshire when they need us most. Bringing hospital-level care by land and air.
We exist to give everybody in our community the best chance of surviving and recovering from an emergency. Our mission is to do everything in our power to protect, save and revive lives, with the best critical care at the scene and beyond.
We love what we do. Our charity is a place where people care for each other, provide support and encourage everyone to be their best and we pride ourselves on being one of the UK’s leading air ambulance charities. As an innovative charity, we are continually developing our organisation and pushing the boundaries of patient care to deliver a unique emergency service, where and when it is most needed. We are driven to do the right thing for our patients, their families, our supporters and community. All our staff live our values: passion, excellence, respect and care.
The role
As Legacy Case Officer you will:
- Be first point of contact for the Legal team, representing the charity in communications with legal professionals
- Be responsible for the day to day management and coordination of legacy case file administration and stewardship for Thames Valley Air Ambulance to meet the legacy income budget
- In conjunction with the Individual Giving (and legacy?) Development Manager, develop, deliver and evaluate a legacy programme, in line with the Fundraising department strategy and Thames Valley Air Ambulance aims
- Act as a source of expertise in legacy fundraising for the charity
About you
To be successful in this role, you will need strong administration skills, with the ability to manage a varied and busy workload effectively. You will also need excellent communication skills, from drafting written correspondence to interacting with the public on the phone, or face to face at events. Ideally you will have experience of having sensitive conversations as you will be in regular contact with bereaved families. A knowledge of Wills, Probate and Trust law would be desirable.
If this role sounds like it’s for you, we would love you to apply!
We offer a competitive salary and great staff benefits such as:
- 25 Days holiday
- Hybrid Working with the option to work up to 3 days remotely
- Holiday Trading
- A day off for your birthday (pro rata for part time)
- Free Flu Vaccination
- Option to purchase a Blue Light Card
- Employee Assistance Programme
- Company Pension Scheme
Closing Date: 1 August 2024
This post may close early due to high numbers of applications, so you are advised to apply promptly.
You may have experience in the following roles: Legacy Officer, Legacy Coordinator, Legacy Manager, Fundraising Administrator, Probate Administrator, Trusts and Estates Administrator, Charitable Giving Coordinator, Donations Administrator, Individual Giving Officer, Fundraising Manager, Legal Administrator, Wills and Probate Assistant, Estate Planner, Charity Administrator, Bereavement Support Officer, etc.
REF-215 189
We have an exciting opportunities for a Triage & Early Intervention Officer to join the Adult Support Team in Preston working 22.5 hours a week (Wednesday to Friday, hours can be discussed at interview).
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your Birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based in Preston. We offer the option of hybrid working after completing an initial probation period. 22.5 hours a week working a shift pattern of 9am-5pm and 10:30am - 6:30pm, Wednesday to Friday.
As a Triage and early Intervention Officer you will provide high quality support to all victims and witnesses of crime, leading on completing initial impact and risk assessments that are comprehensive and holistic. Providing immediate and short term intervention via telephone to anyone impacted by crime.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
We have an exciting opportunity for a Independent Stalking Advocate (ISAC) to join the team in Cumbria, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your Birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
We are looking for an Independent Stalking Advocate (ISAC) to support victims of stalking including victims of high risk domestic abuse across Cumberland. The role is home-based but regular travel to Carlisle & Workington Police station and local VS offices is required.
As an ISAC you will be:
- Providing a high quality support and advocacy service to victims of stalking.
- Managing a caseload; identifying and assessing risks and needs, providing a tailored crisis intervention service through individual safety planning, advocacy, emotional and practical support.
- Working with other agencies and advocating on behalf of service users in order to help them access services to keep them safe.
- Working within a multi-agency framework consisting of partners as well as MARAC and other local partnerships to offer a coordinated response to domestic abuse.
- Promoting the service and raise awareness of stalking
You will need:
- To be able to prioritise work and deal with competing or conflicting demands/needs and interests and promote organisation interests and values.
- To ideally hold a Paladin ISAC accreditation or relevant degree, vocational qualification or relevant experience of delivering a service and working with victims of stalking and/or victims of domestic /sexual abuse. in a statutory, voluntary or community work setting.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.
We looking forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
We have an exciting opportunity for 6 x Caseworkers to join the Domestic Abuse team in London, working 37.5 hours a week. This role involves both face to face and virtual support in a hybrid model of working, you will work from home and our London office.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
As a DA caseworker, you will:
Effectively manage a caseload of service users affected by domestic abuse, delivering excellent services which support the commissioners and their service goals to victims.
Ensure each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions
Undertake risk and needs assessments to address the specific needs of the client in line with VS operating procedures. To follow relevant safeguarding policies and procedures, working with safeguarding leads and other agencies to ensure an integrated approach to address any safeguarding concerns.
Provide information and advocacy to enable service users to navigate and understand the criminal justice process and ensure their rights are upheld in accordance with the Victims Code of Practice this could include criminal, legal and if relevant, civil remedies to service users.
You will need:
- Experience of working with vulnerable adults and/or families affected by domestic abuse
- Understanding and knowledge of an active commitment to promoting equal opportunities, inclusion and diversity
- Ability to work without direct supervision, prioritise work and deal with competing or conflicting demands/ needs and interests in an organised and methodical manner
- Understanding of confidentiality and safe working practices, in accordance with safeguarding and data protection legislation
- Ability to needs assess, risk assess and empathise with the victim
- Good IT and administrative skills including the use of Microsoft Office packages
- High resilience and the ability to work under pressure
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to Apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Contract: Permanent, Full time
Salary: £42,000 - £46,000 per annum
As Head of External Communications and Engagement, you will be a key part of a talented and ambitious Communications and Engagement Team. You will play a leading role in implementing our integrated external communications and engagement strategy to enhance our brand reputation, co-deliver highly successful integrated campaigns, drive positive media coverage locally and nationally, and raise awareness and increase engagement with existing and new audiences around our lifesaving work and our five-year strategy – Working Together to Save More Lives. Our aim is to reach as many people as possible to inspire and generate the support we need to continue saving lives every day across Kent, Surrey and Sussex.
You’ll be a highly strategic, self-motivated, organised and creative individual looking to make a real difference to the communities we serve, who values and understands the importance and benefit of highly effective and integrated external communications and engagement to widening our reach, strengthening our profile and building our supporter base. You’ll be a strategic communicator with a proven ability to build relationships with media and key stakeholders
The Communications Team sits within the Marketing and Communications (MarComms) Directorate which builds brand awareness and engagement among the public, builds our profile with the media and key stakeholders, and supports fundraising activities to generate income to keep the service running. The team culture is dynamic, creative, fun, collaborative and supports individual growth, learning and development.
MAIN RESPONSIBILITIES:
- Deliver targeted, engaging and impactful communications to support the successful delivery of KSS’s strategic objectives
- Play a lead role, in collaboration with colleagues in the Income Generation and Marcomms Team, in delivering successful integrated campaigns and support income generation activity including generating key messaging and communications
- Work with the team to develop and deliver our PR and Communications strategy, ensuring excellence in all our activity with consistent brand identity, key messaging, and tone of voice to maximise all opportunities.
- Ensure all other teams are confident and equipped in communicating our brand identity, key messages and tone of voice, and support teams in maximising the impact of their communications
- Lead our in-house press office, supporting an increase in media coverage across print, online and broadcast both locally and nationally. Be able to work to a strategic plan as well as have the flair to spot a story and other PR opportunities to further engage our audiences in our lifesaving work.
- Be an experienced and brilliant copy writer, content planner and event manager
- Have a track record in working with high profile ambassadors, celebrities and influencers
- Be experienced in public affairs and confident in working closely with MPs, other public figures and community leaders.
- Work closely with our Digital Team to ensure an integrated approach to on and offline activity to maximise our reach and impact
- Develop relationships with colleagues across Team KSS, including senior colleagues, offering strategic and tactical communications support
- Ensure a high level of confidentiality is kept on sensitive matters including medical information, press enquiries and patient stories
- Write and deliver strategic documents, in partnership with the Governance Team and Senior Leadership Team
- Manage KSS’s reputation escalating risks and threats to the Director of Communications and Engagement and rest of the MarComms Team
- Evaluate and report –through data-driven evidence – how effectively external communications and PR activity is performing
- Work in a manner that supports a culture that embeds and promotes our values
- Attendance at our fundraising events, which may include weekend work, will be expected. Time off in lieu will be provided for additional hours worked.
About KSS:
We are Air Ambulance Charity Kent Surrey Sussex (KSS), and we fight every day to save lives. We are Team KSS, a close-knit team of dedicated, skilled, sector-leading experts with an incredible level of expertise. We are passionate about what we do which drives us to always deliver our very best.
We’re driven by our purpose of saving lives and ensuring the best possible outcomes for our patients. Last year alone we responded to over 3,000 incidents. We are fearless and tireless in fighting to save every life.
Our charity headquarters and forward operating base are located at Rochester Airport, with our aircraft hangar and maintained at Redhill Aerodrome. When the call comes, we can reach any part of Kent, Surrey or Sussex in under 30 minutes.
Additional Information:
The closing date for this role is the 12th August 2024 However, the role may close prior to this date if a suitable candidate is found.
Benefits: 33 days annual leave rising with service Occupational/Enhanced Sick Pay Enhanced Parental Leave Access to the Blue Light Card and Blue Light Events Access to the Wellbeing Hub Money Purchase Pension Scheme Group Life Assurance Cover Group Income Protection Cover Critical Illness Cover Employee Assistance Programmes Hybrid working Development opportunities
REF-215 510
Harris Hill are delighted to be working with a fantastic international charity to recruit for a Fundraising Administrator in order to support the philanthropy team in managing fundraising initiatives and will be achieved through efficient administration, researching donor prospects, and specifically supporting the team and Head of World Fellowship and Philanthropy with all administrative duties.
This is a great role for a graduate or someone who is looking to move into the charity sector.
As a Fundraising Administrator you will:
- Provide general administrative support for the Philanthropy team. Coordination of meetings for various groups such as our Development Group and Special Projects Advisory Committee;
- Be an alternative point of contact for team enquiries.
- Monitor the general email inbox, and distribute enquires to the relevant person(s).
- Assist team leads with general administration when requested, including biographies,
letters and receipts.
- Provide support to donors as and when is required such as providing information on
events.
- Proactively supporting with administration of financial transactions such as creating payment reminders and receipts.
- Aiding in the creation of the quarterly newsletter, collating news pieces on the Award and events.
- Assist the team in the run up to events and at events.
- Assist with the day-to-day administration of our CRM, Salesforce, for the team.
- Conduct due diligence reports on new donors and lead the reports through the appropriate channels for approval.
In order to be successful, you must have experienced :
- Previous experience of delivering a high standard of administrative support in a busy office environment
- Demonstrable experience of communicating to a broad range of stakeholders using various media (eg email, publications, letters).
- Experience of Salesforce or similar data management tool
- Experience of working or supporting others in the management of relationships with important stakeholders.
- High level of written and verbal communication skills. Fluency in English.
- Meticulous attention to detail.
- Strong organisational skills.
- Computer literate. Experienced user of MS Word, Excel and PowerPoint.
- Understanding of email and marketing platforms such as Account Engagement.
- Able to work on own initiative and with little supervision.
- Experience with Canva or another design tool would be beneficial
Salary: £25,670 per annum
Contract type: 12 months FTC
Location: Central London, hybrid working, 2 days a week in the office
Deadline: on rolling basis
Interview: ASAP
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
Please note that only successful candidates will be contacted.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for an equal future for disabled people.
We are looking for an ambitious Legacy and In Memory Lead to join Scope’s Public Fundraising team.
Permanent, 35 hours a week
Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW with working from home.
The role
You will:
- Lead on the planning of our Legacy and In Memory strategy to build and retain our database of loyal supporters
- Ensure excellent stewardship, driven by audience insight and an effective proposition is at the heart of the programme.
- Deliver impactful campaigns across a variety of channels, including Scope’s annual Legacy Awareness Month and identify opportunities to attract new pledgers.
For more information about the role’s responsibilities, and the skills and experience required please use the apply link to go to the full job description on our website.
About you
We’re looking for someone who is a strong leader and who plays an active and strategic role in the public fundraising leadership team and wider income generation planning activities.
You will:
- Have excellent sector knowledge of legacy and in memory giving that align to charitable goals and represent the brand.
- Thrive on developing relationships with internal teams, supporters and external agencies with excellent interpersonal skills when speaking to members of the public and colleagues about Gifts in Wills.
- Have end to end experience planning and delivering legacy and in memory activities that deliver against budgeted key performance indicators and have a strong working knowledge of fundraising compliance.
- Have a proven track record of successfully planning and delivering legacy and in memory giving programmes.
- Love talking to our amazing supporters about Scope’s work and have an excellent eye for stellar legacy and in memory giver stewardship.
- Understand the importance of an engaging case for support that motivates and encourages supporters to leave a gift in their will or in memory of a loved one and know how to embed a culture of legacy giving.
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.
Our values are being pioneering, courageous, connected, open and fair
By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 27 days holiday plus Bank Holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
How to apply
If you want to become a Disability Gamechanger, we'd love to hear from you.
Click the apply button to create an account and complete your application form.
FARA exists to tackle poverty, and transform lives. This incredible organisation transforms the lives of the most vulnerable and disadvantaged children, and young people living in Romania, giving them a sense of family. Do you want to join the team that provides a family for those without?
FARA is looking to launch the charity's new individual giving fundraising activities programme and is looking for an innovative, personable and collaborative individual to lead the creation and launch of this exciting area of development.
The Role
It is a hugely exciting time for the charity as it embarks on this new chapter! This role presents a once-in-a-career opportunity to build on the charity’s outstanding track-record of trading income-generation and optimise charity-shop customer loyalty by building FARA’s first individual giving programme. Your talent will be a fabulous addition to a highly experienced marketing team with ambitious plans to transform the charity’s communications, and you will work alongside colleagues across the whole organisation to deliver this work.
The Fundraising and Individual Giving Manager will be responsible for:
- Creating systems, structures, activities and messages designed to launch and grow income streams, predominantly from individual givers and community
- Using data to inform Individual Giving campaigns, creating powerful messaging to acquire, retain and upgrade donors through digital and offline methods.
- Creating and implementing methods of attracting and retaining people and community partners to donate and fundraise
- Identifying and optimising any emerging and new fundraising opportunities to help grow income for the organisation
The Person
Are you entrepreneurial, innovative, personable, and collaborative, with the knowledge and passion to develop and deliver a fundraising programme? Are you keen to get your teeth into a new challenge and create something from scratch, albeit based on the foundation of an outstanding trading customer database.
The role requires a candidate with a strong background in building relationships and someone who is able to identify and develop new fundraising messages, campaigns and activities.
The role presents a hugely exciting opportunity to create, test and learn and we are looking for someone with the skills to diversify income sources at FARA, utilising the extensive network of supporters it has gained through its 40 charity shops across London.
The post-holder will need the skills to develop engaging, creative content and be excited by the prospect of pursuing new opportunities for the organisation to engage with existing supporters—many of whom might only have ‘gifted’ the charity via donations of pre-loved clothes and other items to FARA shops.
Why FARA
FARA funds, develops, and manages social support services across Romania for vulnerable children, children with learning disabilities and complex needs, youth at risk, adults with learning dis-abilities, and community-based programmes, tackling poverty through education for Romania’s poorest families. FARA, established in 1991 following the fall of communism, has grown to be one of the biggest and most established NGO’s in Romania, working to building a stronger future for Romania.
This is an exciting new role for the organisation and a wonderful opportunity for the right individual to shape an emerging fundraising programme. You will be joining a relatively new marketing team that is working to build and develop this wider function for FARA to support the shops' net-work and fundraising work. Working with an innovative and creative team, you will be well-supported to test, learn, and apply to achieve success.
The role is permanent and full-time (although reduced hours will be considered), and offers the opportunity to work flexibly from the offices in Teddington and Angel, and from home. Please note the role will also require flexibility to travel between FARA’s shops to build relationships with staff and volunteers (travel will definitely be paid).
If you think you could be the right person to fulfil the exciting opportunities presented by this role, apply here, or get in contact Charlie or Leanne at Charity Horizons for more information. Please note the closing date is 27th August 2024.
Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Charlie or Leanne who will be happy to advise on this.
Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
We have an exciting opportunity for a Digital Communications Officer to join the New Era team in Staffordshire, working 22.5hrs per week.
The Digital Communications Officer will work alongside our Education, Training and Awareness team to create and publish content on our online platforms to raise awareness of our domestic abuse services for victims and perpetrators and awareness of the impact of domestic abuse on those it affects.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based in Stafford, but may need to travel on occasion. We will consider hybrid working after completion of satisfactory probation period.
As a Digital Communications Officer you will be:
- managing our social media platforms
- ensuring our website is up to date and reviewing analytics
- assisting with the delivery of the local Communications Strategy
You will need:
- digital media skills
- a good understanding of domestic abuse
- excellent written communication skills
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Job Title: Volunteer and Tutor Recruitment Coordinator
Salary: £26,400 (inclusive of £3,000 London weighting)
Closing Date: 5th August
Reporting to: Head of Volunteer and Tutor Recruitment
Contract: Full Time, Permanent
Job Location: Midlands/London with travel to the London office around twice a month
Interview date: Thursday 08th and Friday 09th August
Start date: 19th August (negotiable)
About the organisation
We believe that every young person should have the opportunity to fulfil their potential and make the most of their education. We’re passionate about reducing the educational barriers our students face, helping them to pursue a career in their chosen field and follow their dreams.
Our mission is to support students from under-resourced backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. We work with them to make good applications, get the grades and transition to university.
The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university. Students who receive support from our programme are almost twice as likely to attend top universities as statistically similar students, according to UCAS.
Why work at The Access Project
People who work at The Access Project are motivated by the desire to create a fairer society. We all play an active part in achieving the mission to help students from disadvantaged backgrounds access top universities. At The Access Project, we’re a friendly, collaborative, supportive and inclusive team, with passionate people working together in Programmes, Strategy and Impact, Volunteering, Fundraising and Communications and Operations to achieve our mission.
The vision of our people strategy is to enable and inspire all employees to achieve, grow, succeed and thrive. We regularly have opportunities for people to share their ideas in various working groups, generating strong teamwork across the organisation.
In the last year we engaged with staff across our organisation and co-created an Equality, Diversity and Inclusion vision and strategic objectives. Our work on this will develop throughout 2024 to ensure The Access Project can foster an equitable place to work.
We value every individual who works at The Access Project and we have a wide range of benefits that make this a rewarding place to work. In our last staff engagement survey, 90% said they’re proud to tell people they work at The Access Project.
Our values
Empowerment
We support students and our people to develop the skills and knowledge to accomplish their goals.
Courage
We encourage our students and our people to be authentic, innovative and ambitious in order to reach their full potential and deliver our mission.
Impact
We evolve our programmes through an evidence-led approach, supporting our students to achieve their best outcomes.
Inclusion
We respect and value individuality and engage diverse voices to achieve our mission.
Ownership
We hold ourselves accountable in all our actions and efforts. We ask “What can I do to improve my results?”
About the role
Our volunteers and tutors are fundamental to TAP’s work and the sessions provided by our volunteers and tutors are key to the impact we have on our students’ outcomes. The volunteering and group tuition function is responsible for all stages of the volunteer and tuition process including recruiting volunteers and group tutors, training and onboarding them and ensuring they have an enjoyable experience. Volunteers and tutors work online with students in one-hour long sessions, supporting them with either academic studies or providing skills-based coaching.
This role is instrumental in recruiting volunteers and group tutors and is key in managing relationships with external organisations and providers of volunteers and group tutors.
For this role you will need meticulous attention to detail and excellent organisation, communication and presentation skills. The ability to work successfully with external organisations and work collaboratively with internal teams to achieve collective goals is essential.
We are committed to safeguarding and promoting the welfare of children and young people and will expect you to share this commitment.
Role responsibilities
The Volunteer and Tutor Recruitment Coordinator will be responsible for:
- Recruiting volunteers and tutors to target
- Managing relationships with key contacts at corporate partners, volunteering platforms and universities
- Working with Head of Volunteer and Tutor Recruitment to develop the recruitment strategy
- Providing data and maintaining accurate records on CRM systems and spreadsheets
- Delivering engaging information sessions
- Responding to volunteer queries and expressions of interest
- Creating and maintaining volunteer adverts
- Developing engaging collateral
- Supporting with group tutor recruitment and coordinating and delivering interviews
- Working cross-organisationally with the Partnerships and Communications teams
- Supporting the wider Volunteer and Tutor Management team with other aspects of volunteer onboarding as required
- Other reasonable tasks in line with your role as requested by the Head of Volunteer and Tutor Recruitment
Person specification
We are looking for the right individual who will be a great fit for the role and the team. We recognise that someone with the right skills for this role could currently be working in a position that does not involve volunteer or group tutor recruitment. Full training will be provided to help the right candidate transfer their skills and thrive in this role.
As this role involves regularly leading volunteer recruitment events and sessions it will involve regular travel to partner organisations, of which the majority are based in London. There is flexibility for hybrid working, however the position will require regular attendance in London at The Access Project’s and our partners offices.
Essential characteristics and experience:
Highly organised
- Excellent organisational and planning skills, meticulous attention to detail
- Can problem solve and juggle tasks within a busy team environment
- Happy to work autonomously with minimal supervision and to take initiative
- Excellent time management skills
Confident communicator
- Experienced in presenting in front of small and large groups
- Excellent written communication
- Experience providing front line client or customer service
- Good at building and managing relationships
- Excellent written and oral communications skills
Record keeping and management
- Proficient in use of Excel
- Confident in recording, maintaining and managing Excel spreadsheets
Value driven
- Committed to promoting and safeguarding the welfare of children
- Passionate about tackling educational disadvantage, with a commitment to our mission and values
Desirable to have experience of:
- Recruiting and coordinating volunteers in a paid or voluntary capacity
- Public speaking
- CRM systems
- The voluntary sector
Benefits:
- 25 days annual leave p.a. (pro rata) plus Bank Holidays and Christmas closure.
- PerkBox – offering nationwide shopping discounts, gym memberships, holidays, learning and much more.
- Employee Assistance Programme, a 24-hour helpline for staff
- Online Medical assistance – access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day.
- Interest-free travelcard loans
- Cyclescheme loans
- 3 paid Volunteering Days
- Employer’s pensions contributions (3%)
- CPD options
- The Access Project welcomes requests for flexible working arrangements
Safeguarding Statement
The Access Project is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
Equal Opportunities Statement
The Access Project aspires to represent the diversity of communities across the UK at all levels of the organisation and proactively takes steps to support this. We are committed to creating a culture where the experiences and voices of people from marginalised backgrounds are listened to and valued; where their skills are appreciated; and where their talents are nurtured and encouraged.
The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organization, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+ . We particularly welcome applications from people with lived experience in reference to our mission.
We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments please contact us.
Disclosure of a Criminal Record
The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 applies to posts where there is access to children. This means that applicants for employment that involves working with children and young people must disclose anything listed in their criminal record, with the exception of protected cautions and convictions. All Disclosures are carried out in the strictest confidence and are made only in connection with your application for employment and for no other purpose. The application for a DBS check at a level appropriate to the job role will be activated before your first day of work. Members of staff who are not eligible for a standard or enhanced DBS check are required to undertake a basic DBS check only in line with legal requirements. If you are selected for appointment to the role, you will be subject to this procedure.
Present or most recent employment
It is important to give full information, including the organisation you work in, or most recent employment if not currently working, full dates, address and explanation of any gaps in employment.
References
All appointments are subject to verification of employment and suitability of the candidate for the post applied for. We reserve the right to approach any previous employer for a reference and to verify their identity but will request your permission before doing so. If you have experience of working with children, please include this as one of your references.
Education, Qualifications and Training:
- Ensure you give all the information requested, including dates, establishment where you studied and make clear the level of any examinations e.g., GCSE, GCE 'O' Level or 'A' Level or equivalents etc. and the grades you obtained. Also include any skills training you have had. You will be required to produce original documentary evidence of any qualifications relevant to the job, and these will be detailed on the person specification.
- Proof of qualification is required before the appointment is confirmed.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Team Leader to join the Hampshire & Isle of Wight team, this is a hybrid role working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is a hybrid role with home working allowed twice per week. Your home office would be Chandlers Ford, however you would be expected to travel regularly to offices in both Basingstoke and Southampton. Travel expenses would be paid for these. As a Team Leader you will be:
- Responsible for case management system audits and reports, providing information on required case statistics, compliance and data download issues. Ensuring that the team are recording case information fully, accurately and professionally as well as complying with contract reporting requirements and VS national standards.
- Responsible for the line management of team members including responsibility for recruitment, training completion, performance management and monitoring, continued support and guidance and implementing all relevant VS policies and procedures.
You will need:
- Demonstrable experience of providing crisis management, support and guidance in sometimes stressful and difficult situations to a team with a client service focus.
- Demonstrable experience of providing crisis management, support and guidance in sometimes stressful and difficult situations to a team with a client service focus.
- Work without direct supervision, prioritise work and deal with competing or conflicting demands/ needs and interests in an organised and methodical manner.
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required along with police vetting
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health service in Tower Hamlets. No personal care or experience is required, just the right values.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community and move towards greater independence by providing a flexible and individually tailored support package. The position is in Tower Hamlets and consists of one high support building with 20 flats and two low support buildings with 20 lower support flats spread over two sites within close proximity.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Building supportive, trusting relationships with customers and creating a positive atmosphere
Working proactively with other members of the team to handle the service caseload and administrative responsibilities
Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a nighttime routine
Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
Assisting in the recording and reporting of customer incidents
Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork
Developing productive relationships with partner organisations to improve service outcomes
Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
Involving customers in the design, development and delivery of the service
Encouraging and enabling tenants to pay their rent and avoid personal debt
Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc
Taking on shift leading responsibilities by coordinating and leading shifts in the absence of a manager
Being responsible for the handover of key information between shifts
Adhering to all other Look Ahead's policies and procedures
For the full list please see our website
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible
Open to feedback and self development
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours
What you'll bring:
Essential:
Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Desirable:
Experience working in mental health
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
We're looking for a kind, compassionate and resilient Team Leader to join our Young People service in Ealing.
£31,000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're part of one team? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Full time position, 40-hour week.
Primarily weekday working, with occasional weekend work as requested
The post holder will be fully involved in all aspects of the day-to-day management of our Young Peoples Ofsted registered service, including line managing the relevant front-line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
- Responsible for the personal development of staff, identifying high performers and feeding into the organisation's succession plans
- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
- Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
- Manage the Service Rota
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
- Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is passionate and enthusiastic about his/her career and job experiences
- Is motivated towards excellence and improvement of personal performance with a can do attitude
What you'll bring:
Essential:
- Experience of management, leadership
- NVQ Level 3 or equivalent in Health & Social Care or leadership and management
Desirable:
- Team Leader / management experience
- Other relevant professional memberships and/or specialist qualifications are desirable
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
We're looking for a kind, compassionate and resilient Support Worker to join our Tower Hamlets Domestic Abuse Service.
£13,676.00 per annum, working 20 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
We are recruiting a Part Time Support Worker for our Look Ahead refuge to support and empower women to move on successfully with their lives.
The service supports 15 women with/out children in self contained units. The aim of the service is to support women to rebuild their lives following a period of abuse, preparing them to move on within a 6-month period to an accommodation type of their choice either in or out of borough.
We are looking to recruit a part time, enthusiastic and energetic customer focused support worker to join our service and dynamic team. Support workers deliver support along side the in house Independent Domestic Violence Advisor (IDVA) to address the safety of victims, survivors at high risk of harm and to equip women with the tools to move on within the allocated period.
The role requires some flexibility as the post holder will work shifts on 20 hours shared rota which includes weekend's shifts and out of hours on call rota.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Undertake key-working responsibilities for a caseload assigned by the service Manager
To empower and support women and children in the refuge to keep safe and move on successfully with their lives
Complete DASH Risk Assessments, conduct comprehensive and regular customer risk assessments to ensure their safety and wellbeing
Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
Provide practical assistance to support customers to work towards the goals in their support plan (e.g. supporting benefits applications, attending medical appointments and appointments with external agencies
Develop and maintain links with all key agencies and service providers in the local community
Liaise with external agencies such as the Police, MARAC, Social Services and GPs
Help customers to integrate into their local area and access local educational, social, wellbeing and community activities, resources and opportunities
Monitor rent account, encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
Manage customer referrals, completing Dash Risk Assessments and obtaining and maintaining all relevant paperwork
Knowledge of the criminal justice system. Understanding of MARAC protocols
For a full job description, please visit our website
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviour
What you'll bring:
NVQ Level 2 or equivalent or experience within charity/social care sector
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About You
Do you live and breathe social media? Are you an enthusiastic and proactive individual with a flair for
creativity? We are seeking a Social Media Manager to take the lead in driving our online presence across
various platforms including Twitter, LinkedIn, Facebook, TikTok and Instagram.
Your proactive approach will be instrumental in developing and implementing a dynamic social media
strategy that resonates with our target audiences. In addition, you will play a pivotal role in launching and
managing our presence on emerging platforms such as TikTok.
You will also be responsible for managing our online community – Connected Coaches – which currently sits
on Facebook, and providing support to our sister company 1st4sport in the development and execution of
its social media strategy.
The Role
As the leading charitable organisation for sports and physical activity coaches in the UK, our vision is to build a healthier and happier nation through great coaching, and we are looking for people who share in our passion and purpose.
Just as coaches are there for their participants, so we are here for the coach and we provide membership, learning and development, products, and services to support coaches in their coaching practice and everyday lives.
As Social Media Manager, you will be integral in developing and delivering UK Coaching’s communications activities through social media channels with the aim of increasing engagement with our target audience and building the UK Coaching brand.
Key Responsibilities
Reporting to the Head of Marketing and Communications your duties and responsibilities will include to:
• Develop, implement, and manage a comprehensive social media strategy to increase engagement and awareness among our B2C and B2B target audiences – coaches, the coaching workforce and sector partners.
• Monitor, respond to, and engage with customers, partners, and complementary brands to foster meaningful connections.
• Create and manage social content calendars, scheduling and posting content across all platforms to maintain a consistent brand voice.
• Take ownership of each social media channel, providing innovative ideas, recommendations, and learnings to drive engagement and growth.
• Report and track social media KPIs, working with the Head of Marketing to set and achieve targets.• Analyse long-term needs of the company’s social media strategy and provide quarterly reports and recommendations to optimise performance.
• Create an analytics dashboard and use it to present performance against target updates on a monthly basis.
• Produce engaging and compelling content that aligns with our brand and encourages audience interaction.
• Collaborate with internal creative teams to develop visually appealing and impactful social media content.
• Build engagement within our existing community to drive user generated content and highlight the impact our learning and development has on inspiring communities and changing lives through sport and physical activity.
• Stay updated on social media best practices, technologies, and trends to ensure our strategies remain innovative and effective.
• Build and nurture relationships with industry professionals and influencers to expand our network and enhance brand visibility.
• Attend sector and organisational events and capture content for social media.
• Collaborate closely with our digital marketing consultant to ensure a cohesive approach to paid media campaign activities.
• Liaise with other departments and key stakeholders, such as Sport England and UK Sport, to create integrated online marketing strategies that drive results.
• Support the wider Marketing and Communications team when required. This may include tasks such as copywriting and website maintenance.
Requirements
To be considered for the Social Media Manager role your experience and skillsets will include:
Essential:
• Proven track record in managing social media strategies with demonstrable results.
• Strong interpersonal, presentation, and report writing skills.
• Strong verbal and written communication skills.
• Proactive, motivated, and well-organised with a keen attention to detail.
• In-depth knowledge of social media marketing and paid advertising techniques.
• Experience in delivering successful social media campaigns and growing audiences.
• Ability to create and execute social media strategies that resonate with target audiences.
• Proficiency in engaging and onboarding influencers to amplify brand reach.
• Hands-on experience in implementing and reporting on paid social advertising campaigns.
• Experience in developing visual content/graphics to support social media activity.
• Experience in using a social media scheduling and reporting tool (such as Sprout Social and Hoosuite).
• Use of analytics tools to monitor performance of social media to inform strategic decision-making, optimise content creation, enhance user engagement, and drive growth in brand visibility and followers.
• Ability to multitask and thrive in a fast-paced environment.
• Strategic and creative thinker with the ability to generate innovative ideas.
• Strong planning and project management skills, with the ability to prioritise and manage workloads effectively.
• Team player with the ability to work collaboratively and independently.
Requirements
Desirable:
• Commercial understanding and experience in driving business objectives through social media.
• Photography skills.
• Experience creating and editing video content for social media and ads.
• Experience in producing and/or sharing podcasts on social media
• Knowledge of UK Coaching or the sport and physical activity sector in the UK.
As an organisation we want to inspire not only great coaches, but we want to inspire our people to help drive change. If you are passionate about what you do and enjoy working collaboratively with likeminded people, then we want you to get in touch.
Salary and Benefits:
The starting salary for the position will be in the range £34,000 - £37,000 per annum depending upon experience and qualifications. Salaries are reviewed each year in April. This is a full-time role but could be flexible.
Our People!
Our People team is focussed on making UK Coaching a great place to work that’s both fair and inclusive for all. We do our best to help everyone be their best. From hiring fantastic people to offering great perks, from supporting continuous personal growth to creating a collaborative coaching culture - it all makes a difference!
Our Perks:
• 25 days holiday, increasing by one day per year, up to a maximum of seven years (32 days).
• A day off for your birthday.
• Contributory Pension scheme.
• Life assurance and income protection schemes.
• Enhanced sick pay and statutory maternity pay.
• Amazing family friendly policies.
• Life leave – five days available to help with matters that might arise in your personal life or to support your interests.
• A values led organisation that really listens and cares about its people.
• Outstanding city centre office.
• Flexible working.
• Modern business utilising the latest Microsoft products with continued and long term investment in technology.
After probation, you get even more, including:
• Access to a healthcare benefits scheme.
• Cycle to work scheme.
• Techscheme
How to apply
Please submit your letter of application and CV to our People team:
Closing date: Open until suitable candidate found
Alternative formats of the application form and job information are available on request.
To access further information on the organisation please refer to our website
The client requests no contact from agencies or media sales.