Community Development Jobs

Are you passionate about collaborating and building relationships and want to support the people who access our services have a say in the service they receive? 

Do you have experience of bringing new ideas and developing new projects to improve how we include people who use our services?

You have a certificate in youth and community work, DipSW, NVQ Level 5 social care (or other relevant qualifications), or significant proven experience of working in a similar role, plus a commitment to complete NVQ level 5 Health and Social Care. All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as a Service User Participation Worker.

Derby Family Drug and Alcohol Safeguarding Service specializes in working with parents, families, and young people across a range of home and community settings supporting parents to build insight into the impact of parental substance misuse whilst developing safety and risk management strategies to minimize risk to the wider family. The support package includes person-centered 1:1 intervention as well as peer groups, YP activities, and educational parenting courses.

Right now, we’re looking for an energetic, self-confident and flexible individual to develop and implement a participation plan and co-production and support the delivery of a volunteer programme across the service. Among your challenges will be the need to ensure general service user participation and empowerment is implemented across the service to help adults and young people who use it have input into service delivery decision making and development. You’ll also be responsible for supporting the recruitment, placement and retention of volunteers. And, when it comes to creating a strategy for obtaining service user feedback or playing your part in wider organisational forums and groups, again, we will count on you to deliver.

To succeed, you’ll need broad experience of working with volunteers/peer mentor service users and promoting their needs, including within the substance misuse sector. A good understanding of the functional approach to substance misuse and the harm caused to individuals, families and communities by substance misuse and gambling will be key to your success, as will a commitment to the Recovery Agenda. Great at engaging with clients, you have what it takes to communicate and work effectively with people at all levels and from diverse backgrounds. What’s more, you work well both independently and as part of a team and are adept at prioritising, planning and managing your workload. A willingness to work evenings and weekends and travel, mostly locally, is also required.

This is a fixed term part time role funded until 31st March 2025 and requiring the post holder to work 22.5 hours per week.

The role is generally between office hours of 9am-5pm with some occasional flexibility to support groups / activities in evenings if required as part of core working hours arrangement.

So, are you ready to take on this rewarding role that comes with some really great benefits? Apply now via our website. 

Please note: An enhanced DBS disclosure will be required for this post.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.  

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.

Aquarius was a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. On 1st June 2024 Richmond Fellowship merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius became a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind will be renamed to reflect the new organisation, of which Aquarius will remain a subsidiary.

Job Purpose

Our mission is to inspire, involve and empower older people in Scotland, and influence others so that people can enjoy better later lives. To help us achieve that, our Individual Giving fundraiser will aim to acquire new donors and maximise income from existing donors.

As an Individual Giving Fundraiser you will plan, develop and implement a programme of individual giving campaigns to acquire new one-off cash and regular donors, secure repeat donations from our warm database and upgrade donors to maximise and grow our induvial giving income.

You will analyse and monitor performance of campaigns and make tactical and strategic recommendations to enhance results using the full marketing mix. You will lead on developing donor journeys for our existing and new supporters ensuring donors feel valued and understand the impact their donations make.

Living our values, you will approach the role with integrity, while involving, inspiring and empowering our teams, so that together we can create better outcomes for older people in Scotland.

What you’ll do

Individual Giving

· Using a storytelling technique develop and deliver all aspects of direct marketing appeals ensuring effective and emotive copywriting and by working collaboratively with colleagues and external suppliers to deliver within budget and meet income targets.

· Co-ordinate all aspects of Age Scotland’s donor acquisition programme to develop and build our individual donor base using traditional and digital channels.

· Lead the creation and implementation of donor journeys to recruit, retain, upgrade and re-activate donors. Review and make recommendations where appropriate.

· Explore, develop and test new ways of recruiting new donors and generating income.

· Lead the creation of a strategy to re-activate lapsed donors.

· Develop and implement plans to recruits payroll giving donors.

· Work with colleagues throughout the organisation to identify, engage and cross-sell individual giving opportunities to key stakeholder groups.

· Evaluate all campaigns and prepare reports and recommendations for the development of individual giving based on data and insight.

· Provide expertise and guidance on all matters relating to Gift Aid, including maximising income, and work closely with the fundraising and database administrator to ensure gift aid declarations are processed timely and accurately.

· Project and forecast income.

· Support the development of a mid-high level donor strategy.

Fundraising administration and processes

· Work closely with the Fundraising & Marketing Assistant to warmly thank donors for their support and ensure an exceptional level of donor care.

· Capture monthly income from the different individual giving income streams on the fundraising database.

· Lead on tracking individual giving income to meet targets and ensuring costs are within budget.

· Project and forecast income and contribute to annual operating plan.

· Ensure the website is up to date with individual giving fundraising activity.

· Ensure all individual giving activity is run in compliance with the Chartered Institute of Fundraising codes of practice.

· Maintain accurate and up to date records and accept responsibility for the safe and secure handling and storage of confidential information, and in accordance with GDPR and Age Scotland’s own data protection policies.

· Work with the fundraising and database administrator to ensure gift aid claims are processed accurately and timely.  

Other Duties

· When required, support in taking donations or setting up regular donations over the phone.

· During peak campaign periods support in the processing of donations.

· Attend, present and participate in events and meetings, as appropriate, to represent and promote Age Scotland’s interests.

· Work collaboratively with colleagues to ensure that each income stream feeds into and supports others so that funds are maximised.

· Ensure that all activities are carried out in accordance with relevant legal and regulatory conditions.

What you’ll bring

Experience:

· Minimum 2 years’ experience within a similar role.

· Demonstrable experience of delivering direct marketing appeals and a proven track record of securing income using the full marketing mix.

· Experience of managing individual relationships.

· Experience of developing existing income streams and new successful fundraising initiatives.

· Experience of ensuring activities and fundraising materials are aligned with brand and tone of voice.

· Experience of working in a target driven environment and of meeting or exceeding targets.

· Proven experience of copywriting and storytelling to create engaging content.

· Experience in project management, reporting and analysing results (desirable).

· Experience of using website content management systems (desirable).

· Experience of monitoring budgets (desirable).

· Experience of using Raiser’s Edge or similar CRM (desirable).

· Experience of monitoring budgets (desirable).

Qualifications:

· Member of the Institute of Fundraising (desirable).

Knowledge, Skills & Qualities:

· Knowledge of Gift Aid, GDPR and fundraising best practice.

· Excellent communication skills – both written and oral – and the ability to communicate to a variety of audiences and write concise and engaging copy.

· Ability to work on own initiative but to also work closely with colleagues and managers across a variety of functions to achieve objectives. 

· Strong people skills with the ability to develop and cultivate relationships.

· Excellent interpersonal, listening, communications, presentation and networking skills including the ability to make a compelling case for support.

· Ability to win people over and convey ideas succinctly and persuasively.

· Good organisational skills, ability to work flexibly, prioritise workloads, manage competing demands and work under pressure and to tight deadlines.

· Team approach and ability to work collaboratively with colleagues to ensure that each income stream feeds into and supports others so that funds are maximised.

· Competent user of Microsoft Office applications, including Excel, Word, Outlook and Teams.

· Knowledge of current fundraising trends and social and political issues particularly in relation to Scotland’s older people (desirable).

· Ability or knowledge of storytelling techniques in fundraising (desirable).

· Confidence in public speaking and to a range of audiences (desirable).

Additional requirements

· Desire to seek out professional development opportunities and to shadow other fundraisers to learn and grow.

· The role requires occasional travel in Scotland and occasional weekend work.

· Commitment to the aims and vision of Age Scotland and the ability to demonstrate our values (Empowering, Inspiring, Inclusive & Integrity) in your work.

· Commitment to work alongside and support volunteers.

· An understanding of and commitment to equal opportunities.

· Willingness to work from the Edinburgh Office as part of the role (NB, travel costs from home to the office will not be reimbursed by Age Scotland.)

· Employees are expected to have a suitable homework space with a good broadband connection for occasional home working.

· Employees are expected to undertake any and all other reasonable and related tasks allocated by their Line Manager.

· Employees enrolled in Multi-Factor Authentication (MFA or 2FA) will be expected to install and maintain an app on either their personal or work mobile device.

Salary range £33,000 - £37,000 per annum (£26,400 - £29,600 pro-rated) | 28 hours per week (Part-time) | Permanent

Hybrid working from home and WGN offices (main office based in Vauxhall, occasional travel to community offices may be required within London) with regular evening work

About us

Women and Girls Network (WGN) was established in 1987 and has spent over 30 years supporting women and girls across London affected by gendered violence. This includes childhood sexual abuse, domestic violence, rape, prostitution (including trafficking and sexual exploitation), female genital mutilation (FGM), and so-called 'honour' based crimes such as forced marriage.

Our goal is to promote, preserve, and restore the mental health and wellbeing of women and girls, to empower them to make a total and sustainable recovery from the experiences of violence.

About the role

With expansion plans over the last few years at Women and Girls Network (WGN) and increase in the Executive Senior Leadership team, we are excited to be adding to the team with this hire of an Executive Assistant and Clerk to Trustees to join and support in making an impact in everything we do!

The position of Executive Assistant & Clerk to Trustees will directly support the two CEO’s (Clinical & Development), Director of Finance & Resources and Director Services; they will also act as Clerk to the Board of Trustees.

About you

We are seeking an outstanding administrative professional, who has directly supported CEO and Director level professionals previously in non-profit sector role. You will be highly organised, with a meticulous attention to detail and able to hold confidentiality to the highest standard. The ideal candidate will be friendly, proactive and bring a positive energy to work.

Interview details

The interview process will consist of two stages, it is anticipated that the first stage interview will take place the week commencing 12th August 2024. 

Further information

This post is subject to satisfactory references and a DBS check.

WGN’s employee benefits include: 3% pension contribution, enhanced leave entitlement and an Employee Assistance Programme, as well as the opportunity to work with a leading multi-cultural, women-led feminist charity.

We welcome and encourage applications from women of all backgrounds. We particularly welcome applications from Black, Asian and Ethnic communities.

WGN is an equal opportunities employer. Posts are exempt under the Equality Act 2010, Schedule 9, Part 1.

Family Support Worker

£23,000 pa + benefits (including 25 days annual leave, company car and pension)

Southampton Care Team - This role covers Southampton and surrounding areas, covering parts Dorset, parts of Hampshire, parts of Wiltshire and the Isle of Wight

About the role:

We are looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our Southampton Care Team.

Reporting to the Family Support Manager working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness

Having worked in a stressful and emotional environment you will have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss, and change - and how best to help others deal with its impact.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly.

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website. More information can also be found in our Candidate Pack.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

How to apply:

To apply please visit our website via the link.

Interview dates: Interview Dates to be confirmed.

Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. Registered Charity No: 1070532

Civitas Recruitment are delighted to be working with a fantastic charity who help young people from minority communities, faith backgrounds, and disadvantaged backgrounds by supporting their education whilst encouraging positive integration into British society. An exciting opportunity exists for a Foundation Director to join the team. As Foundation Director, you will be responsible for overseeing the organisations overall management, direction and growth, leading on broad areas including finance, operations, fundraising and programme development. You will develop and implement the strategic vision and direction of the foundation in collaboration with the Board of Trustees. This is a full-time, permanent role, hybrid working in East London.

Who are we looking for?

The ideal candidate will have experience of working with young people and supporting their development. You will have direct experience of working with those from disadvantaged backgrounds including faith backgrounds. Your broader experience of the charity sector will involve budget setting, programme development and fundraising and applying for grants. You will be able to demonstrate exceptional leadership skills and be collegiate in your approach. Your strong communication style will also allow you to manage stakeholders both internally and externally and you will be confident and be persuasive in your approach; being able to work with a board of trustees and senior staff. Please note that we encourage applicants from all backgrounds to apply for this role who feel like they fit the criteria.

If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged

Prospect Research Officer

Do you have experience in prospect research? Are you able to build positive relationships with others? Great news, we have a role in our Fundraising team that may be right for you. 

We are recruiting a Prospect Research Officer to work full time (37.5 hours per week) on a permanent contract. We are based in our London office, we would love to see you there for our team planning days and in person meetings, but we are fully flexible to where the work is done the rest of the time. There may be events on occasions (4-5 events per year) we would like you to attend in London. 

This is an exceptional opportunity for someone who is looking to take their next step in philanthropy fundraising.

Do you have the skills and experience to join is as a Prospect Research Officer?

· Experience of using data management to support fundraising activity

· Excellent networking skills

· Strong IT skills

· Proven experience of writing compelling funding applications

What will your day look like as a Prospect Research Officer?

· Undertake research to identify new major donors, trusts and influencers

· Implement and develop prospect research strategy to ensure a steady flow of prospects into the High Value pipeline

· Manage and solicit gifts from a small portfolio of prospects

· Support the Senior Philanthropy Manager with the development and cultivation for our major donor programme

This role will close on Thursday 1st August and interviews will take place shortly afterwards via Teams. 

We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.

Benefits

As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.

· 24 days holiday (plus bank holidays) increasing with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme

· Service related sick pay when 6 month probation is completed

· Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.

· Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness

· Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras

· Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.

· Free access to round the clock employee assistance program for advice and support

*T&C's apply based on contract

About Mencap

We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.

Our work includes;

· providing high-quality, flexible services that allow people to live as independently as possible in a place they choose

· providing advice through our help lines and web sites

There are just under 37,000 blind and partially sighted children and young people in England and Wales. Every day, four more children will be diagnosed with sight loss. RSBC believes that every blind young person should have the chance to live life without limits. By giving young people the essential skills to take control of their life, they can unleash their true potential. Prospectus is excited to be helping with their search for a Strategic Partnerships Manager.

Working alongside the Head of Relationship Fundraising, the High Value Lead and the Community & Events Fundraising Manager this role is responsible for winning new business, developing relationships and providing first-class stewardship and account management across a mixed portfolio of individual, organisational and grant-making relationships. The focus will be on long-term mutually rewarding, strategic and/or commercial partnerships.

An accomplished partnerships manager the successful applicant will have a demonstrable track record of securing funding from corporate and/or philanthropic supporters, working to an annual income target of £300k or above. You will be dynamic and results-focussed, thriving when proactively spotting opportunities and converting them into something concrete. If you are curious, tenacious and passionate about the cause then this exciting role could be for you!

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Rhiannon Mehta at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.      
     
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

The Oaklea Group is one of the leading providers of quality care to vulnerable people of all ages in the North of England and is based in Kendal in the glorious Lake District.

We support and care for people and communities so that they can learn, develop and thrive, delivering the finest opportunities in the kindest possible way with individuality, independence, rights, respect and dignity uppermost in all we do.

Following the retirement of our long-serving and dedicated CEO, we are seeking to appoint a new Group CEO who shares our values and beliefs and who can make an exceptional contribution to our development and the lives of the people and communities we are privileged to serve.

The Group CEO role provides strong leadership and has responsibility for the organisation’s administration and financial management.  Working closely with the Board of Trustees, the postholder will develop the organisation’s long-term strategy, budget and business plan.

Job title: Group Chief Executive Officer

Salary: £87,000 p.a.

Location: Office based (Kendal) with travel across the north of England. Approx. 1 day p/w from home.

Contract: Full time / permanent

Benefits: Pension (4% employee / 8% employer), Health Care Cash Plan, gym discounts, employee wellbeing programme, opportunities for self-development & training and an annual company volunteering day. Company car provided.

How to apply:

If you would like to receive an Information Pack on how to apply, please send a CV in confidence to Nick Shanks at Harris Hill via the apply button.

For an informal and confidential conversation about the position, please contact Nick at the above address with your contact details, and suitable times to chat.

Closing date for applications: 9am, Monday 29th July 2024

Both Oaklea Group and Harris Hill operate an equal opportunity policy and commit to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

The International Federation of Gynecology and Obstetrics (FIGO) is the world’s largest alliance of national societies of obstetrics and gynaecology, bringing together professionals from more than 130 countries and territories. For over 65 years, FIGO has collaborated with the world’s top health, rights and donor bodies. We are in official relations with the World Health Organization and consultative status with the United Nations. 

FIGO is dedicated to the improvement of the health and rights of women and girls and to the reduction of disparities in health care, as well as to advancing the science and practice of obstetrics and gynaecology. We pursue our mission through education, research implementation, advocacy and capacity building with our member societies. 

We are looking to recruit a proactive member of the Secretariat team, to deliver high quality, professional services to FIGO. This will be achieved by; 

• Ensuring effective Administrative Processes within FIGO (incl. meetings support, notetaking, communication, facilities management) 

• Supporting the Human Resources function at FIGO (incl. recruitment, BREATHE HR and training) 

• Coordination of Health and Safety/Fire Safety Support

(For further detail about this role, please review the attached Job Description and Person Specification).   

We are an equal opportunities employer and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds. We are an equal pay champion and we don't ask salary history.  

Location: The role is based from FIGO House, Waterloo, London SE1 with 'blended / hybrid working' i.e. with combined office and remote working. 

We are looking for a well-organised, highly motivated and passionate individual to join our team as a full-time Youth Worker (Youth Voice), supporting our mission to enable young people who are homeless, facing homelessness or unsafe to achieve independence and positive futures.
The successful candidate will work within the Youth Work Team to deliver our frontline drop-in service and support our weekly and monthly activities to all young people experiencing homelessness.
You’ll specialise in ensuring a diverse range of young people’s voices are heard, facilitating inclusive activities which increase youth participation across all our services and leading on the delivery of our youth forums. We have an ambitious plan to improve and accelerate our youth voice strategy and this role will be at the heart of this delivery.
You should be experienced in designing, planning and facilitating a range of activities and group work with and for young people and be able to work dynamically in a fast-paced day centre environment. We are looking for candidates who are passionate about youth engagement and skilled in bringing out the ideas, voices and opinions of young people to shape service delivery. We are particularly keen to hear from candidates with a background in running participatory youth projects, co-production, youth engagement sessions and/or community engagement.
The ideal candidate is a team player who enjoys working collaboratively across our organisation. This role also includes working closely with our Campaigns, Impact and Policy team to ensure young people’s voices are at the heart of our external campaigning work.
Finally, you will also be committed to the safeguarding of young people and delivering an inclusive and trauma-informed service.

This role will be based at our day centre in Camden, with some travel to other New Horizon projects within London.

Closing date for applications: Monday 29th July, 9am 2024
Interviews: Tuesday 6th August 2024

*Please note interview dates are fixed and will not be changed.
 

Summary

Salary: Starting salary at £24,525.54 - £27,597.03 (depending on experience)

Hours: 35 hours per week

Location: Birmingham (at MWNUK offices)

Job Type: Permanent (subject to funding)

Deadline: Midday on Friday 2nd August 2024

Interviews: Week commencing Monday 12th August 2024

Start Date: Monday 19th August 2024

About Us

Muslim Women’s Network UK (MWNUK)  is an award-winning national charity based in Birmingham working to advance equality and social justice for Muslim women and girls. MWNUK achieves its aims through research, campaigning, training, engaging with its membership, evidence-based advocacy, and by operating a culturally sensitive helpline and counselling service.

Who we are looking for?

A highly motivated and organised individual who is passionate about women’s rights and has management experience of leading a small team, able to plan ahead, work with minimal supervision and able to use own initiative.

Job Description

Purpose of the Role

The Helpline Manager will manage and provide support and advice to a team of Helpline Support / Case Workers and Helpline volunteers who will be handling calls. The role will also include occasionally providing helpline cover during staff shortages. The helpline supports women on more than 45 different issues with the majority of call related to various forms of violence and abuse as well as mental health and wellbeing.

The Helpline Manager will be responsible in ensuring that the service continues to be culturally sensitive and be able to respond to a diverse population of women with complex needs. A significant part of the role will encompass managing staff / volunteer rotas, monitoring staff performance, identifying and managing safeguarding issues, ensuring that the helpline database is being maintained and providing helpline data to other staff. The role will also include attending external stakeholder meetings and raising awareness of the helpline service. The Helpline Manager will also have some involvement in other MWNUK projects, services and activities as required. The role requires a proactive, organised and practical approach to ensure MWNUK’s projects are delivered effectively and efficiently, providing high quality support and customer service across the organisation, both internally and externally.

Main responsibilities

· Supervising the Helpline team of 11 staff (however this is equivalent to 3 full time staff per day only) and ensuring there is sufficient helpline cover and monitoring their wellbeing.

· Recruiting and training helpline volunteers and staff with the support of senior management and ensuring their development needs are flagged up.

· Monitoring performance of helpline staff through monthly supervision meetings and annual appraisals.

· Identification, handling and recording of all safeguarding risks and issues for both children and adults, including in instances of domestic abuse, forced marriage, honour-based violence, sexual abuse, self-harm, isolation, housing, marriage and divorce etc.

· Reviewing helpline cases before they are closed ensuring the data has been properly recorded.

· Monitoring helpline data and identifying any trends and sharing them with senior management and the Advocacy Officer.

· Maintenance of accurate records, online databases, filing systems and computer files and gathering of statistics as required by the Operational Director and / or CEO and external evaluating consultant.

· Maintenance of all information in line with confidentiality and data protection policies while observing professional boundaries at all times.

· Holding monthly helpline team meetings and sharing learning as well as identifying and sharing interesting cases with senior management and the Advocacy Officer.

· Attending external meetings e.g. MARAC meetings, engaging with police and social services.

Other duties

· When required (i.e. when there are staff shortages) provide cover on the helpline and respond to phone calls, emails, texts and webchat in a faith and culturally sensitive manner.

· Keeping up to date with helpline issues such as forced marriages, domestic violence, honour-based violence, sexual violence, female genital mutilation, mental health, discrimination and women’s rights – including assisting with projects and services on these issues.

· Promoting the helpline’s services to a range of stakeholders.

· Occasionally (if required) delivering training workshops and leading discussions online and in schools, colleges, and community organisations on issues such as forced marriages, domestic violence, FGM, honour-based violence, child sexual exploitation etc.

· Carrying out duties to support to the Operational Director and / CEO.

· Attending training as required.

· Undertaking outreach work if required.

Person Specification

· Strong experience of dealing with minority ethnic women particularly from Muslim communities who have suffered domestic violence and other forms of abuse such as forced marriage, honour-based violence, sexual violence, mental health issues etc.

· Knowledge of key issues that will arise on the helpline such as domestic violence, forced marriage, honour-based violence, sexual violence, mental health, hate crime etc.

· Strong experience of identifying and handling safeguarding issues for both children and vulnerable adults.

· Experience of managing, supporting and supervising a small team.

· Second language such as Arabic, Bangla, Punjabi or Urdu.

· Excellent IT skills (word processing, databases, spread sheets and Outlook).

· Able to build relationships with whilst maintaining professional boundaries.

· Proactiveness, enthusiasm and commitment along with an honest and trustworthy approach to the role.

· High level of professionalism when dealing with internal and external stakeholders.

· Strong organisational and interpersonal skills with solid communication skills – written and verbal.

· Experience of effective teamwork i.e. listening (including taking on feedback), being respectful and instilling confidence and motivation into staff and volunteers.

· Ability to work independently without supervision and being able to use initiative.

· The ability to work in a positive manner, under tight deadlines.

· Understanding of and adherence to confidentiality and data protection issues and an understanding of maintaining professional boundaries.

· Understanding and knowledge of the voluntary / non-profit women’s rights sector.

· Drive and willingness to go above and beyond role and be able to demonstrate a commitment to women’s rights.

Application Process

· 1st Stage: Please email your current CV and a cover letter outlining your suitability for this role  by midday on Friday 2nd August 2024.

· 2nd Stage: Shortlisted individuals will be invited to attend an interview in week beginning 12th August 2024.

(Please note we will be unable to provide feedback at stage 1 of the application process)

Further Information

· Basic DBS clearance is required.

· If successful, references will be requested. To help speed up the process please include references in your CV.

· Please note that in accordance with The Equality Act 2010 (Schedule 9, Part 1, Paragraph 1), this post is open to women only.

I’m looking to speak to a communications and PR/ media professional with experience working for an international development animal charity, looking to join an advocacy led charity as Head of Communications and Campaigns. In this remote based role (with ad-hoc travel to London), you will pro-actively develop and drive work to generate PR coverage and awareness for the charity, and ensure working animals are represented in the global news agenda.

You will also represent global influencing and advocacy agenda externally, and you will manage the development of the charity’s content and stakeholder communications, including publications, films and digital media.

The Head of Communications and Campaigns manages the Communications and Campaigns team, which is part of the Global Fundraising, Marketing and Communications department. Experience at an international development and/ or animal welfare charity is essential, as well as line management experience.

• Salary £50,000+. 26 days annual leave, increasing after 2 years of service.
• Full-time hours (34.5 hour week), Permanent.
• Location- Remote based, anywhere in the UK. Travel to the London office, monthly will be needed.

Do you want to play a critical role in the development and delivery of a strategy to transform working animal welfare? Please get in touch!

Closing date- ASAP. The charity is reviewing applications on a rolling basis.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

About the Role 

Sense is recruiting for a Senior Database Officer to join our fantastic team in King’s Cross, London. This is a permanent, hybrid role, working one day a week in the office. The successful candidate will play a crucial role in meeting the department’s complex and varied data requirements.  This is a high-energy varied role and the post holder will be expected to manage and push forward multiple work activities simultaneously. Your core focus will be delivering data selections and exports to all teams in the Supporter Engagement directorate as such, a solid working knowledge - and experience of the Raiser’s Edge is essential. This is an exciting time to be joining the team as we work towards moving over to Microsoft dynamics in March 2025 and the successful candidate will have a hand in shaping this work and support with the transition.

The main duties and responsibilities include: 

• Working with the Data Manager and all Supporter Engagement teams, the post holder will ensure data selections are delivered accurately, cleanly and on time working to an agreed process
• Proactively liaise with supporter facing teams to ensure clarity regarding upcoming selections and potential overlaps between audience groups
• Use this knowledge to champion the supporter’s interests during the planning and development phases of any and all campaigns
• Working with customer teams, produce accurate inclusion queries to extract data.
• Understand and maintain accurate suppression queries to ensure our compliance with both our legal responsibilities and the best practices expected by our supporters.
• Manipulate data exports to ensure consistent formatting and structures before releasing the selection to our internal stakeholders
• Perform quality control tasks on data selections to ensure accuracy before releasing the selection to our internal stakeholders

 
To succeed in this role, you will have: 

• Considerable experience of working with the Raiser’s Edge database with a demonstrable understanding of the single customer view
• Excellent understanding about how data can be used to drive a variety of disparate income streams with different audiences
• A track record of delivering multi segment data selections accurately and on time in a dynamic working environment
• A clear and demonstrable understanding of data protection regulations and other regulatory frameworks
• Sound understanding of direct marketing practices
• Experience of providing database training and documentation to users
• Excellent organisational skills with a logical and investigative approach to problem solving
• Excellent time management and co-ordination skills
• Experience manipulating and translating client requirements for data into a working technical framework with associated hierarchies and suppressions

For a full job description and person specification, please see the link below

To Apply 

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.  We would recommend that you read the job description and person specification before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. 

We require a HR Officer to lead in transactional HR processes to ensure compliance and smooth operation of activities such as recruitment and selection, supporting people processes, advising on our policies, recording and updating people records, liaising and coordinating meetings, reporting on performance and liaising with HR advisory services.

The postholder will carry out all essential administration for the HR & Business Support Manager in line with relevant regulations, standards and legislation and manage the process for HR functions such as safe recruitment, contracts of employment, probations, family leave, disciplinary and grievance issues, training and professional development.

You’ll be an excellent communicator, self-motivated, committed and reliable. You must be able to build effective working relationships with managers and staff, support absence management processes and assist with the preparation of payroll related checks.

We require the post holder to have the ability to work independently with strong time management, organisational and planning skills.  Proficient IT skills (Outlook, Word, Excel & PowerPoint) and experience of working with databases and online systems is essential. 

Two years' experience of HR or relevant function is essential and an appropriate professional qualification (or working towards this) such as CIPD level 3 is desirable. However, we will discuss experience and qualifications on a person-by-person basis if you are selected for an interview.

We offer excellent opportunities for personal and professional development. We also offer 26 days annual leave per year plus bank holidays, pension scheme, Employee Assistance Programme, training opportunities and with flexible working options available.

If this sounds like the next step you are looking for, we would love to hear from you!

Closing date: Monday, 29 July 2024

Interview: Friday, 2 August 2024. However, early applications are strongly encouraged as all applications will be reviewed as soon as they are received.

Caritas follow Safer Recruitment practices and this post is subject to a Basic Disclosure & Barring Service check.

Caritas Diocese of Salford is an equal opportunities employer

Registered Charity Number: 1125808