Community Development Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
FareShare
Job Description –Account Manager
Reporting to: Senior Corporate Partnerships Manager
Location: London/Hybrid - in person working on Mondays (either head office or local network office), with flexibility of home/office for the remainder of the week
Contract: 24 Month Fixed Term Contract
Hours: 35 Hours, week
Salary: £39,414- £41,488
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
About FareShare
FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to nearly 8,500 frontline charities and community groups.
The food we redistribute is nutritious and good to eat. It reaches charities across the UK, including school breakfast clubs, older people’s lunch clubs, homeless shelters, and community cafes. Every week we provide enough food to create almost a million meals for vulnerable people.
Every year, more than three million tonnes of food go to waste in the UK, enough for 7 billion meals. Meanwhile, the cost-of-living crisis is driving millions into food insecurity.
We are fortunate to benefit from the support of major retailers, the media, ambassadors and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.
FareShare’s Strategy & Vision
Our vision is of a UK where ‘No good food goes to waste’.
Our mission is to use surplus, fit-for consumption food to feed those who are vulnerable in the UK by supporting frontline charitable organisations that tackle the cause and not just the symptoms of poverty.
Our values run through everything we do and set out a clear framework for us to approach our work: passion, ambition, respect, collaboration, and focus.
The role
We are seeking a fundraiser or an experienced account manager who relishes the excitement of exceeding income targets and developing strong relationships. You will identify opportunities to increase the value of your partnership portfolio and work closely with the Corporate Development Team to ensure the transition between new business and account management is seamless for both FareShare and our partners.
You will manage a portfolio of partners: designing and delivering tailored partnership plans and an innovative and personalised suite of partnership activity. You will work with colleagues across fundraising to ensure we maximise the value of our partnerships. We currently have partnerships with a large variety of exciting brands from Tesco to Oliver Bonas, McDonalds to Subway, Kellogg’s to Pink Lady apples and Bloomberg to Burberry – our partners support us in a variety of ways including cause related marketing campaigns, staff and customer fundraising, corporate donations and wider sponsorships and partnerships.
To be successful in this role, you will have a proven track record of excellent partnership/relationship management and ideally have experience of delivering a variety of fundraising partnerships including commercial brand licensing. You will have excellent communication skills and will be comfortable negotiating bespoke deals and benefits packages and will lead renewal plans to secure and grow the support of current partners.
Cross team collaboration is crucial to the role and you will be able to demonstrate strong relationship building and influencing skills.
Main areas of responsibility
1. Deliver first rate account management of corporate partnerships and promotions with existing corporate partners to achieve objectives and build excellent relationships that facilitate future growth.
- Provide a high standard of professional relationship and account management to a portfolio of partners, delivering a mix of partnership types including; Charity of the Year, commercial brand partnerships/campaigns and retail partnerships
- Working with the Senior Corporate Partnerships Manager and wider team to implement bespoke cultivation and stewardship strategies for each corporate partner, that encourage development of strategic, multi-faceted partnerships thinking creatively and entrepreneurially to maximise the value of each partnership and meet agreed targets and KPIs
- Ensure FareShare’s strategic priorities are addressed through our partnerships and that the brand is protected and appropriately valued
- Prepare and deliver engaging and confident presentations (both at one-to-one level and at a much larger scale)
- Establish, agree and monitor key milestones for each relationship
- Ensure that benefits are fulfilled and delivered on time
- Monitor and maintain systems and processes; including Salesforce database, financial accounting, pipeline, contracts and due diligence.
2. Work closely with internal project teams to maximise the potential for fundraising
- Work with the Corporate New Business function on the development of new partnerships and to ensure a smooth transition from new business to account management
- Work with other areas of Fundraising, the Food Team and Operations Team to maximise possibilities for partners and FareShare and to report to partners in a timely manner
- Work with Marketing and Communications Team to promote partnerships across FareShare and partner channels.
3. Legal, Compliance & Policies
- Efficient and effective management of commercial income activity ensuring compliance with GDPR, legal and charity regulation and FareShare’s own Ethical Gift Policy
- Manage all legal and financial aspects of partnership agreements
- Manage and work within FareShare’s IT systems and data guidelines
- Represent Fundraising where required on internal working groups
- Undertake training and skills development and keep up to date with the changing requirements of the role
- Undertake other duties as required
Person Specification
If you are a real team player with a proven track record in delivering exceptional account management, always meeting targets, as well as having excellent communication and relationship building skills, along with a tenacious approach, then we’d love to hear from you.
As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.
Essential
- Experience of providing excellent relationship management and stewardship with key external and internal stakeholders
- Demonstrable experience of managing high value six figure partnerships in either a charity or commercial environment ideally including commercial brand licensing
- Ability to create and deliver compelling tailor-made pitches, business plans and proposals to meet corporate objectives
- Excellent communication and interpersonal skills with the ability to influence at all levels
- Proven ability to manage multiple complex projects with competing deadlines
- Experience of financial management
- Excellent negotiation and influencing skills with experience creating legal agreements
- Commercial awareness with knowledge of various corporate sectors and relevant VAT considerations
- Target driven, proactive and creative
- Evidence of – using data, insight and creativity
Desirable
- Experience of working with FMCG brands and retailers
- Experience of working in a third sector environment
- Experience of using Salesforce or a similar database
- Line Management experience
- Understanding of the Institute of Fundraising’s Code of Practice, data protection and other relevant legislation, guidance and good practice
- Understanding of GDPR requirements
Competencies and behaviours
A commitment to Equal Opportunities. An understanding of, and sympathy with FareShare’s mission Flexibility of approach and ability to work in a team and across other internal teams.
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycle purchase loan scheme
- Season ticket loan
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are working in partnership with Chichester Counselling Services (CCS), a registered charity, who are a highly regarded training school and counselling service. Their aim is to provide affordable counselling and training services to the community of Chichester and the wider areas of West Sussex and East Hampshire. CCS’s psychodynamic training programme, accredited by the BACP, has a reputation for rigour and depth. The counselling offered is frequently recommended by local health professionals and is well-respected in the community: around two thirds of their clients approach CCS having been encouraged to do so by professional advisors or by their family, friends, or employers.
The Board of Trustees are seeking an Interim CEO to stabilise the organisation after recent disruption. The Interim CEO will appraise the current situation, and quickly define and deliver a program of short- and medium-term actions to get CCS into a position from which it can move forward. The Interim CEO will be accountable for all aspects of operational delivery, ensuring that targets are met while enabling the Board of Trustees to fulfil its strategic and governance responsibilities. Working with the Board to review the medium- and longer-term strategy for the organisation and developing and implementing a strategic plan, presents a longer-term opportunity.
Required experience and skills:
- A track record of delivery in turnaround situations.
- Experience ideally in health and social care, counselling, or wider mental health.
- Solid engagement skills with the ability to build confidence across a wide range of stakeholders quickly.
- Proven expertise in the development and implementation of business plans to capitalise on opportunities.
- Proven experience of effectively managing resources and budgets.
- Proven financial management skills, with previous P&L accountability.
For more information, please contact Katherine Anderson-Scott, Associate Director, Charisma Charity Recruitment. Applications should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
Closing date: 31 July 2024
Due to the urgent/interim nature of the role, Charisma will be reviewing and actioning next steps for candidates on a rolling basis. Candidates with an immediate start date - 1 months’ notice, are actively encouraged to apply.
Interviews with CCS: Agile / TBC
Finance Administrator
Are you looking for an exciting opportunity to work for an organisation that makes a difference? An organisation that nurtures its staff, encourages development, and rewards staff for their hard work?
If the answer is yes then this could be the role for you!
Position: Finance Team Administrator
Location: Oxford
Hours: Part-time, 25 hours per week, Monday to Friday, worked across all 5 days
Salary: £19,188.89 (FTE £28,399.56)
Contract: Permanent
Closing Date: 4 August 2024
Interview Date: 12 August 2024 in Oxford
It is recognised that August is a popular month for holidays. If you are unable to attend an interview on 12 August 2024, please let us know. If you are shortlisted, we may be able to reschedule for a mutually convenient time. Please note that the final decision on the appointment will be made after the scheduled interview date of 12 August 2024.
The Role
We are looking for an experienced, self-motivated Administrator to join a Finance team. You will have a pro-active approach and ‘can-do’ attitude, which will be key to fulfilling the following responsibilities:
- Providing administrative support to the Finance Department and IT function
- Assist in preparing and circulating agendas, minutes, and other papers to committee members, and accurately take and prepare minutes for review.
- Providing secretarial and administrative support to the Director and Deputy Director of Finance
- Undertaking wider agreed tasks that support the work of the Finance Department and their own professional development
About You
You do not need to be a practising Christian or have a faith to work with her - around 50% of staff are not practising Christians but are comfortable with the Christian ethos that underpins the work. However, all staff do have a desire to make a difference.
To be successful in this role you will have effective verbal and written communication skills and a high level of attention to detail.
You will be a team player with the ability to handle sensitive and confidential information and prioritise tasks to ensure deadlines are met. If this sounds like you and you are able to build effective working relationships, we would like to hear from you.
Benefits and rewards:
- 25 days holiday per annum, pro rata, rising each year by one day to a maximum of 30 days
- In addition to the statutory UK public holidays, the Diocese offers three privilege days
- Hybrid working
- Free parking and subsidised on-site café
- Generous employer pension contribution of 12.5% which includes death in service benefit (5% Employee Contribution)
- Electric car and cycle-to-work salary sacrifice schemes
- Access to wellbeing support via Employee Assistance Programme
- Enhanced family-friendly policies and a generous sick pay provision
- Access to low-interest financial services from Churches Mutual Credit Union including loans
- An attractive modern working environment
The Organisation
The Diocese is the administrative area of the Church, broadly speaking, covers the three counties of Berkshire, Buckinghamshire, and Oxfordshire. There are 815 churches in the Diocese – more than any other diocese in the Church of England. So, in many ways the best description is that it is the family of the 55,000 or so regular worshippers in these churches.
We want our commitment to equality, diversity, and inclusion for all to be reflected in the composition of our staff. We are particularly keen to receive applications from candidates from communities currently underrepresented in the diocese.
You may also have experience in areas such as Administrator, Finance Officer, Finance Administrator, Finance Admin, Finance Administration, Payroll Administrator, Payroll Admin, Payroll Administration, Admin, Administration, Administrator, Payroll Clerk, Payroll Assistant, Payroll, #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Do you want to inspire people to play their part in God’s transforming mission in the world? The Philanthropy Officer will help to find and engage supporters who care about leadership and mission in challenging contexts. If you are someone who is highly organised, enjoys getting to know people and can craft creative, personalised communication, this could be a great role for you.
Full details can be found in the Candidate Pack attached. More information about Innovista can be found on our website.
Hours: Full-time (37.5 hours/week), permanent. Applications are also welcome from candidates who wish to propose a part-time arrangement of 22.5 hours/week or more.
Location: Home-based with a requirement to attend regular 2-day team meetings in Oxford.
To apply, please follow the directions on our website.
- Closing date for applications: 4 August 2024.
- Interviews will take place the week commencing 19 August 2024.
This role has an occupational requirement to be filled by a Christian under the provisions of the Equality Act (2010).
Innovista is committed to protecting the well-being of children and adults at risk. Our Safeguarding Policy and Whistleblowing Policy are available.
The client requests no contact from agencies or media sales.
International Committee of the Red Cross
UK & Ireland Regional Delegation
Head of Policy and Humanitarian Affairs – Job Share (60% FTE) based in our London office, United Kingdom
About us
Set up in 2003, the London regional delegation focuses on pursuing humanitarian diplomacy and facilitating ICRC operations in the field. Through contact with the British and Irish governments, armed forces and members of civil society and other relevant parties, the ICRC seeks to influence policy and decision-making, so as to bolster support for IHL and principled humanitarian action. The ICRC works with the British Red Cross and the Irish Red Cross in various areas, notably to promote IHL and the international Red Cross Red Crescent Movement.
Our Diversity Commitment
ICRC celebrates diversity and we strive to make inclusion part of what we do every day. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination and we are committed to creating a diverse, multicultural environment.
Applicants with protected characteristics are strongly encouraged to apply.
About the role
The Head of Policy and Humanitarian Affairs manages a small, dynamic team based in London, who work with colleagues across the delegation and around the world to support its main objectives: (i) to contribute towards enabling ICRC action to protect and assist people affected by armed conflict and other situations of violence; (ii) to influence the debate and secure improved decision-making on issues relevant to conflict, humanitarian action and international humanitarian law.
Reporting to, and working as adviser to, the ICRC Head (and Deputy Head) of Delegation, the Head of Policy and Humanitarian Affairs develops and oversees the implementation of the delegation’s policy and humanitarian diplomacy strategy in the UK, ensuring it is in line with the ICRC’s overall strategy. They are a member of ICRC’s global network of policy and humanitarian advisors, interacting regularly with the Policy and Humanitarian Diplomacy Divisions/Units at headquarters as well as with delegations around the world, supporting ICRC’s humanitarian diplomacy and policy dialogue. This is a role which requires working collaboratively and at pace on a wide range of issues relevant to the mandate of the ICRC and its global operations.
The Head of Policy and Humanitarian Affairs works closely with the British Red Cross ensuring optimal impact of the Red Cross Red Crescent Movement’s policy and humanitarian diplomacy objectives.
This is an outward facing job, representing the ICRC at public events, with UK Government, Parliament and the wider humanitarian sector.
For a detailed role description, please refer to the accompanying Head of Policy JD.
Person specification (qualifications, skills & experience required)
Essential
- Master’s degree in a relevant subject;
- Strong experience (indicative 10+ years) in humanitarian policy advocacy, diplomacy, conflict analysis and/or a relevant policy position;
- Strong understanding of the UK political and policy environment, with a solid grounding in security, defence and humanitarian issues.
- Knowledge and experience of working in – or with - UK Government, as well as humanitarian/development organizations and think tanks;
- Excellent written and spoken English. French or other second language a plus;
- Proven experience in networking and influencing;
- People management and leadership experience;
- Confirmed analytical, negotiation and presentation skills.
Desirable
- A solid understanding of the Red Cross Red Crescent Movement;
- Prior field experience with the ICRC or another humanitarian/development organization;
- Foundational knowledge of International Humanitarian Law (IHL);
- A good grasp of the impact of new technologies on conflict and humanitarian action.
Further Details
This post is part of a job share and will be offered as part-time (21 hours/ 3 days per week) resident appointment based in our London office. Your job-share partner also works 3 days per week, with one crossover day. The appointment will be offered on an open-ended contract from the beginning of October 2024 (or as soon as a start date is feasible).
The Head of Policy post receives a salary at C2 ICRC London grade and it will be pro-rata for this 3 day part time role (60% FTE); the salary scale below is indicative of the full time equivalent (100%)
(the final salary upon offer will be dependent on the successful candidate’s previous experience and relevant qualifications):
ANNUAL BASE SALARY £ (GBP)
Tier 1 Tier 2 Tier 3
Min Max Min Max Min Max
81,553 92,621 92,621 108,122 108,122 125,826
We currently operate on a hybrid office/homework basis, and there is an option to work from home for part of the week.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Data Protection Adviser
We’re looking for a dynamic and a highly motivated individual to join a new role in our Compliance and Data Protection team.
This is a remote working role and applications from individuals who are seeking flexible working options are welcomed.
Position: SIT36 Data Protection Adviser
Location: Home-based, UK, Nationwide, however, occasional travel will be required as part of this role (may include team meetings or other work-related meetings)
Hours: Full-time, 35 hours per week (flexible working available)
Salary: Circa £30,100 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance to where you live)
Contract: This is a fixed-term contract for 18 months
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: Friday 2 August 2024 (midnight). We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: Week commencing 5 August 2024
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Compliance Lead, the Data Protection Adviser will drive the development of an improved Compliance culture throughout the charity whilst ensuring that we adhere to all relevant regulations and laws. The role would suit a candidate looking to develop a career in compliance and data protection.
Key responsibilities will include:
· Acting as a knowledge expert on compliance and promoting a culture of compliance within the charity in relation to data protection, fundraising and the provision of support services, by the provision of advice, guidance, internal communications and training.
· Assist in the development of new training materials and communications relating to Data Protection and Compliance including overseeing the relevant intranet pages.
· Help to review existing processes and policies and assist in the updating/development of these, along with tracking changes in the external environment that may have an impact on these policies and procedures.
· Overseeing, managing and responding to queries from the departments different inboxes including those for Data Protection, individual data rights requests and data breaches.
· Project managing a number of key actions from an external review of the organisation’s Data Protection practices.
· Assist the Compliance Lead and Associate Director of Legal and Governance in producing ad hoc and annual compliance reports along with any annual submissions to regulators, 3rd parties or external bodies.
About You
You have experience in, or be able to demonstrate:
· Knowledge of Data Protection and willingness to learn in other areas of compliance
· Experience of working in charities, not-for profit or healthcare sector
· Experience of senior stakeholder management and confidence in communicating with senior stakeholders
· Strong organisational skills
· Desire to learn and develop skills and knowledge relating to data protection and compliance
· Strong sense of resilience and the ability to stay calm under pressure
· Ability to manage evolving priorities and ensure projects are delivered on time
· Accuracy and a keen eye for detail
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further
information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options are welcomed.
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as Data Protection, Compliance, Data Compliance, Data Protection and Compliance, Data, Data Protection Officer, Compliance Officer, Data Compliance Officer, Data Protection and Compliance Officer, Data Officer, Data Protection Advisor, Compliance Advisor, Data Compliance Advisor, Data Protection and Compliance Advisor, Data Advisor.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Individual Giving Officer
Salary: £27500 to £30,000 FTE
Contract: Permanent
Hours: Full Time, 37 Hours Per Week OR Part time 30 hours per week over 4 days
Location: Hybrid / Hatfield
Are you passionate about fundraising? Would you like to play a key part within a growing charity focusing on making a difference to vulnerable young people in your local area? We would love to hear from you!
Herts Young Homeless work with 16-24 year olds who are homeless, at risk of homelessness, those aged 10-15 whose families are at risk of relationship breakdown and those aged 18+ who are in housing need and have mental health and substance misuse problems.
What can we offer you?
- A supportive, knowledgeble team and organistion
- 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
- Holiday Purchase Scheme
- People's Pension Plan contribution
- Group Life Insurance plan
- Opportunities for personal and career development
- Hybrid working - option to work from home up to 2 days per week
- An additional annual leave day on your Birthday
- Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
- Medicash & Employee Assistance Programme - support with wellbeing & personal struggles/ Heath Cash Back Scheme
Job Purpose:
- Contribute to hyh’s overall Fundraising strategy as a member of the Fundraising Team
- Have day to day responsibility for the Individual Giving income stream
- Manage a portfolio of existing Individual Giving supporters, providing exceptional supporter care and building relationships, stewarding and nurturing existing donors.
- Improve supporter retention and maximise donors’ lifetime value to hyh
- Manage, develop and lead on the use of hyh’s CRM effectively to segment data and make insight-led decisions. This includes developing new reports, liaising with the external CRM consultant to make improvements, writing up procedures and training members of the team in best practice.
- Acquire and develop new donors through solicitation and stewardship plans using a supporter journey programme to build engagement and loyalty.
- Develop marketing and comms materials through digital and other channels to deliver the programme.
- Maximise all opportunities to develop regular giving, appeals, one-off occasion donations, in-mem and legacy
Skills:
- Excellent communicator in formal and informal communications, both verbally and in writing, to all stakeholders
- Excellent interpersonal skills with the ability to build rapport and communicate sensitively; negotiating effectively to generate support among people from diverse backgrounds and all levels
- Strong analytical and methodical IT skills
- Approachable, creative, ‘can-do’ attitude
- Ability to motivate others and work as part of a team
- ·Good numerical skills
Full Job Description available attached to Job Advert.
If you are open, big hearted, passionate, conscientious and take pride in doing a job well, then we would love to hear from you!
Please apply via the link on the vacancy found on our website submitting a cover letter with your CV . If you require any adjustments to support your application please let us know and we will be happy to help where we can.
Equal Opportunities
We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.
hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.
Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so
The client requests no contact from agencies or media sales.
Churches Conservation Trust (CCT) is the national charity caring for historic churches at risk. As the operator of the third largest heritage estate in charitable ownership in the UK, our 356 historic churches include examples of irreplaceable architecture, archaeology and art from 1,000 years of English history.
CCT has an international award-winning reputation in heritage conservation and regeneration. All churches in our care are listed, mostly Grade I and II*, and some are Scheduled Ancient Monuments.
Without our care, these buildings might have disappeared entirely. Instead, they are enjoyed as social, tourism, educational and cultural resources, kept open, in use, and living once again in the heart of their communities.
Sound & Art at St Swithun’s
Sound & Art at St Swithun’s (SASS) is a £2.8M Heritage Lottery Funded project, to create an arts space in the heart of Worcester city centre. The Grade I listed church has been transformed through conservation and adaptation, giving it a new lease of life. SASS launched in late October 2022.
· Sound & Art at Swithun’s aims to be a major player in the city’s cultural life;
· Delivering a programme of performances, concerts, recitals and arts events;
· Deliver a cultural and heritage learning programme;
· Provide an environment for people to recharge and relax; to experience and interact with the space in a meditative way;
Overall job purpose
You will provide effective on-site caretaking and cleaning services as part of the Sound & Art at St Swithun’s Team. You will also assist with the setting up and taking down of equipment for events and ensure the church is opened/locked as required for volunteers, event promoters, workshop providers and venue hires.
If you would like to apply for this role, please visit our website to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
If you have any questions, please contact us.
The closing date for receipt of applications is 8am on Friday 9th August 2024.
There will be a familiarisation day for successful candidates invited to interview on Tuesday 20th August 2024 at St Swithun’s, Worcester and interviews will take place in St Swithun’s, Worcester on Wednesday 21st August 2024. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
Global Head of Campaigns
The is a permanent role that can be based in the United Kingdom, Sweden, New York or Washington DC (other geographies will be considered depending on candidate) subject to the right-to-work eligibility in the respective country.
Working: UK location - A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base for candidates based in the United Kingdom.
In other territories, remote working is available with some periodic travel for team meetings in London.
- United Kingdom (London, Hybrid): £70,800 - £79, 650k per annum depending on experience
- Sweden, Grade E: 47000-56000 SEK Per Month
- USA, Grade E: $110 - 129,000 and $126,500 - $148,637 for US Metro markets (DC/NYC)
Job Purpose
With 10 years to achieve Agenda 2030, the SDG 6 targets on clean water, decent sanitation and good hygiene are among the furthest behind. Achieving universal, sustainable WASH will require a major mobilisation of resources, public demand and political will. Reporting to the Global Campaigns Director, this pivotal role works across the WaterAid federation to achieve the political and policy changes needed to ensure universal access to safe water, sanitation and hygiene.
The Global Head of Campaigns will lead WaterAid's campaigning on one of our two global advocacy priorities (currently climate). They will drive our strategic direction and, create the campaigns plan to embed WASH in the climate change agenda, building up political momentum, broadening out our campaign alliances and influential champions. The post-holder will be a champion for campaigning within the organisation, ensuring we achieve a greater impact than the sum of our parts through effective and strategic campaigning across countries, regions and international levels to deliver WaterAid's mission of WASH for Everyone Everywhere by 2030.
Team Description
The Campaigns Team plays a leadership role across the WaterAid Federation to drive the design and delivery of WaterAid's major advocacy and campaigns efforts to achieve SDG 6. We deliver an ambitious agenda, grounded in national level change and impact, using a variety of campaigning tactics, including advocacy, lobbying and working with influential people and organisations
Accountabilities
Key accountabilities will remain flexible. Work plans, and targets may change significantly according to political and advocacy priorities. Overall, this role will;
Campaigns leadership
- Campaigning leadership of one of the two WaterAid global advocacy priorities (currently climate) in a way that delivers impact.
- Alongside our International Affairs team, lead WaterAid's international influencing strategy, working with other teams to drive our engagement in key global political processes that will drive forward our advocacy agenda, with a clear vision of what success looks like and how it contributes to the theory of change
- Build and lead public engagement and campaigning strategy to drive awareness and action on our global advocacy priority.
- Lead the transition from policy to public campaigning, working with communications colleagues to turn policy into public messaging and events.
- Lead the building of political support and champions with influential stakeholders, working with teams across WaterAid as relevant
- Lead the building of relationships and joint strategies with campaign coalitions, allies and partnerships that expands our network into the women's health/climate change sectors, complements our advocacy approaches, and ultimately drives further progress on our mutual campaign interests
- Lead the organisation to utilise a range campaigning approaches, moving beyond WaterAid's comfort zone where it needs to, that will deliver against the theory of change for the advocacy priority.
- Be a media spokesperson and represent the organisation at strategic events and with high-level campaign targets
- Embed a strong gender, equity and inclusion lens to advocacy priority delivery, as part of addressing the needs of those burdened the most with a lack of access to WASH
- Engage with strategically important country and member teams to drive forward advocacy impact, championing a more 'politically savvy' approach to influencing.
- Identify and initiate new forms of partnerships to collaborate over opportunities, developing joint strategies for advocacy and campaigns.
- Oversee a monitoring and evaluation approach that enables strategic course-correction and learning to maximise impact.
- Support the Campaigns Director to champion and provide campaigning thought-leadership to build WaterAid's federation-wide advocacy approach.
Campaigns operations
- Project Manage the delivery of the global advocacy priority, leading the execution plan, holding team members to account, chairing meetings and managing the budget.
- Provide operational leadership on cross-federation and cross-department collaboration on the global advocacy priority, to ensure the organisation has the buy-in and collaborates effectively for maximum impact.
- Work with WaterAid members, media and communications team, regional teams and country programmes on strategically important campaign moments to ensure strong strategic value and high-quality delivery
- Working with the fundraising teams to identify a pipeline of funding opportunities, collaborate in the development of fundraising proposals as opportunities emerge.
- Budget management responsibilities for the team
- Be an active participant in the Advocacy Steering Group (co-chair), the federation-wide group that has oversight of the roll out of both the global advocacy priorities, and raise up major issues to the Global Campaigns Director
- Work with particular countries or members where strategic support is required to have effective advocacy impact
Team management
- Line manage a Senior Campaigner that drives forward WaterAid campaign priorities and matrix manage a Campaigns Officer on specific projects (and external consultants as needed)
- Play an active role in facilitating strong team communication and coordination across policy, international affairs and campaigns teams within the department for effective delivery of the global advocacy priority.
- Deputies for the Global Campaigns Director when appropriate and undertake any other responsibilities commensurate with the role.
Person Specification
Essential Skills
- An expert in campaigning - public engagement and mobilization.
- Successful track record of campaigning on a specific issue(s)
- A creative force - someone who can find creative ways to meet our goals.
- Experience of working alongside policy colleagues to deliver advocacy that has impact.
- 8-10 years experience of networking, lobbying, advocacy communications, public mobilisation and policy experience on any of the sustainable development goals or similar themes.
- Experience of managing complex projects with multiple stakeholders.
- Proven experience in strategy leadership, with excellent analytical and critical thinking skills with an entrepreneurial ability that has delivered concrete change.
- A creative leader who sees the big picture but has the creativity to build the tactics, events and moments to achieve our goals.
- A keen political 'savviness' and an understanding of how political change can happen in different country contexts, including awareness of country differences in government structures, differing contexts of open or repressive governments, threats to civil society and freedom of expression.
- Some campaign/advocacy experience in developing countries, with an in-depth understanding of the functioning and relationships of key players in the development arena.
- Experience of representing organisations externally, being a spokesperson and influencing decision makers across institutions and processes.
- Ability to collaborate effectively, embrace diversity and maximise on its benefits, build strong relationships and networks based on trust, respect, and a partnership approach.
- Experience in managing, leading, motivating and developing a high performing team. Able to work in a matrix, flexible or distance management culture to deliver change.
- Strong interpersonal skills and ability to successfully manage complex and sensitive organisational relationships to achieve cross-organisational goals
- Excellent written and verbal communications skills in English.
- Demonstrates effective management of finances, and effectively utilises financial processes and information
- Ability to travel internationally for approximately 6-8 weeks a year and occasionally work anti-social working hours
- Working style that reflects WaterAid's values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.
Desirable Skills
- An understanding of the climate sector and baseline policy is desired but not essential.
Closing date: Applications will close at 23:59 on 14th August 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover in one document either Word Document or PDF format.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective country. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
Job Title: Senior Fundraising Officer (Acquisition)
Location: London/Hybrid
Salary: £40,064.15 per annum
Weekly Hours: 35
Reference: YMC1027914
We’re looking for an ambitious individual, with a strong relationship-partnership mindset, and a passion for all things direct marketing.
It’s an exciting time to join the growing Fundraising team at YMCA England & Wales. You’ll join supportive, highly ambitious colleagues and be a key contributor in delivering the growth strategy for RoomSponsor, unrestricted cash and regular giving acquisition activities.
We’re looking for an expert in charity fundraising, someone who is solutions-focussed and takes an audience-led approach to decision-making. You’ll have demonstrable project management experience where you drove activities that achieved high-performing results. You’ll be able to spot unique, cost-effective and scaleable opportunities to shape and grow the Acquisition Programme.
As Senior Fundraising Officer you will:
- Deliver campaign targets through collaborative and timely project management of restricted and unrestricted activities – old and new.
- Be a curious mind and always on the lookout for new opportunities that would be cost-efficient, to help implement and contribute to, the Individual Giving growth strategy.
- Be a supportive and approachable colleague with a partnership mentality, working closely with both internal and external staff members to solve problems and achieve outcomes.
Across England and Wales, YMCA runs as a federation with 85 local YMCAs working independently to support young people to belong, contribute and thrive in their communities. We’re the largest provider of safe, supported accommodation for young people in England and Wales. We provide a home for more than 20,000 people experiencing homelessness each year.
YMCA England & Wales acts as a national council, supporting each local YMCA within our federation, enabling the development of national programmes and acting as a national voice with Government and decision-makers.
We can’t wait to read your application. Please submit your up to date CV and covering letter (no more than 2 pages A4).
Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian and Minority Ethnic (BAME) candidates, who are currently under-represented throughout YMCA England & Wales. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of Role:
The ICT Officer will provide the first line technical support and ensures smooth ICT operations across the organisation. The role encompasses troubleshooting hardware/software and network issues, whilst managing devices via Microsoft Intune and maintaining Office 365 applications. Additionally, the ICT Officer is responsible for setting up and maintaining meeting room equipment, managing IT assets and ensuring security compliance. This hands-on position requires regular presence in the office to support the organisation’s ICT needs.
About the Role:
- Provide first-line technical support to end-users.
- Troubleshoot and resolve hardware, software and networking issues
- Respond to and resolve staff queries in a timely manner
- Ensure devices are up to dates, particularly with security patches and updates in the security centre.
- Assist in settings up and configuring PCs, monitors and other hardware.
- Manage office 365 applications and the admin centre.
About You:
To be successful in this role, you will need:
- Educated to Bachelor’s degree level.
- Proven experience in a similar help desk or IT support role.
- Proficiency in managing devices using Microsoft Intune.
- Strong knowledge of Office 365 applications and the admin centre.
- Good interpersonal and communication skills and ability to liaise effectively with people at various levels.
- Good team work skills with the ability to work with different and sometime conflicting agendas.
Why you should Apply:
We are looking for someone who is passionate about helping others, enjoys problem-solving, and are looking for a role where you can make a real impact and growth. As an ICT Officer at Muslim Aid, you will ensure the smooth operation of our ICT systems and support our mission to make a positive impact. Provide first-line technical support, help overcome IT challenges, and achieve our strategic priorities. Join us and be part of a team dedicated to making a real difference through your expertise in ICT.
Benefits you will enjoy working for us:
- 37 days holiday (including Bank Holidays and Privilege days)
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to: Training Manager
Location: Hybrid (a combination of office and homeworking)
Salary: £22,366
Hours: Full time 37.5 hours per week
Annual leave: 28 days per annum
Accountability
- Responsible to: Training Manager
- Accountable to: Board of Trustees, Staff and Volunteers, Funders, Stakeholders, Donors
Grassroots Suicide Prevention (Grassroots) is a charity working nationally to prevent suicide. Our vision is ‘A future where more lives are saved from suicide’ and our mission/purpose is; ‘we empower people to help saves lives from suicide through connecting, educating, and campaigning nationally’:
- Connecting: We listen and connect people to support through our Stay Alive app, tools, and resources to help keep people safe from suicide.
- Educating: We offer bespoke and evidence-based consultation and training, co-designed to empower individuals, organisations, and communities to develop the skills and confidence to help save lives.
- Campaigning: We help remove the stigma around suicide. We know that most suicides are preventable with timely intervention and the right support. We raise awareness through campaigning on the ground and influencing at a strategic level.
We are looking for a dynamic and highly motivated Training Support Coordinator to join our team. A keen interest in the charity sector and charity administration is essential. We are looking for someone with a can-do attitude, who will relish the opportunity to support our training team and help all staff and volunteers.
We require someone who can provide a solid foundation of administrative support.
Most importantly, we need someone who is organised, a good listener, pragmatic and solution focussed and is passionate about helping us to continue being an effective and impactful organisation with strong administrative procedures.
Main Duties and Responsibilities:
· The post holder will provide high quality administrative support to meet the day-to-day administrative needs of training and undertaking other ad hoc administrative tasks as they arise.
· Supporting across the full client journey from initial enquiry, booking training, material distribution, stock management, data entry, reporting, technical support during training (if needed), data entry and follow-up and evaluation.
Grassroots employee responsibilities
o All employees are required to abide by the Health and Safety at Work Act, attend annual mandatory training sessions and ensure that they comply with policies and procedures at all times.
o Employees must demonstrate commitment to their own personal development and are required to make a positive contribution to Income Generation and raising the profile of Grassroots locally and nationally.
o Strict confidentiality applying to all aspects of Grassroots business must be observed at all times.
Values and Behaviours
Grassroots has a set of values and behaviours to improve the experience of our clients and supporters. This means that in undertaking this role the post holder is expected at all times to behave in a way that demonstrates commitment to the delivery of thoughtful care to all and continual improvement in line with the values detailed below.
Compassionate: Our caring and empathic approach underpins and informs everything we do.
Courageous: We are brave, challenging and speak out fearlessly to create change to help save lives from suicide.
Collaborative: Our lived experience enables us to co-design and co-deliver our services to meet the needs of the people we work with.
Integrity: We are open and transparent with an inclusive and respectful culture.
Innovative: We are creative problem solvers, forward thinkers, always striving for excellence.
GSP is a developing charity, and the post holder should be aware that their Job Description may evolve to meet the future needs of the Charity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Internally your job title will be Recovery Worker.
You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship’s Adelphi Court as a Recovery Worker.
Adelphi Court is a mental health, supported housing and community based service, working to a recovery model. We provide a range of support services for people with mental ill health to access in their local community, including outreach support, peer support and supported housing. We have been operating in the area for a number of years and offer a staffed service to our residents aged 18 and upwards. Our service is partially staffed between the hours of 09:00 and 21:30, with a mixture of shifts to cover service delivery. You will be required to work every second weekend.
We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.
No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and flexible hours.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.
This is a permanent part-time role requiring the post holder to work 30 hours per week.
We are committed to increasing our diversity and welcome applications from those with Lived Experience.
To apply, please send a CV and covering letter explaining why you feel you are right for the role.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Internally your job title will be Recovery Worker.
You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship’s Anfield Villas as a Recovery Worker.
Liverpool SHS is a mental health, 12 hour supported housing and community based service, working to a recovery model. We provide a range of support services for people with mental ill health to access in their local community, including outreach support, tenancy support, peer support and supported housing. We have been operating in the area for a number of years and offer a staffed service to our residents aged 18 and upwards.
We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.
No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.
This is a permanent full-time role requiring the post holder to work 37.5 hours per week.
We are committed to increasing our diversity and welcome applications from those with Lived Experience.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
To apply, please send a CV and covering letter explaining why you feel you are right for the role.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation
We're looking for a Finance Officer to join our Finance Team, located at our Head Office at Caledonian Road.
£30,282.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're part of one team? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
The Finance Officer will be a key member of the Finance Transactions Team and will undertake a varied and interesting range of income, rebilling and cash collection tasks.
The post -holder will assist in ensuring all invoices are issued in a timely manner and for maintaining the debtor ledger.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
* Process all periodic and adhoc invoices for contracts, rebilling other activities undertaken by the business, on the invoicing system (CSB) per the required timescales
* Liaise with colleagues in the business to establish correct invoice data and required supporting information
* Assist with updating customer data including contact and address information on CSB and SUN
* Provide debt analysis ( spreadsheet and/or reports generated by the arrears management module (Collect Plus) ), as required
* Monitor the Rebilling and Income mailboxes and deal with queries and invoice requests promptly and effectively
* Assist in the provision of an effective credit control function by following established procedures to ensure prompt collection of Look Ahead's debts
* Assist with the allocation of payments by identifying cash received
* Participate in the periodic reconciliation of debtor accounts
* Maintain the invoice registers on an on-going basis
* Run month end reports and extract information as necessary.
* Work flexibly and co-operatively as part of the team and the Finance Department
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage service-user involvement
* Approachable and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is essentially customer-focused
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Ability to cope positively with challenging and diverse behaviours
* Is numerate and confident with figures
What you'll bring:
Essential:
Excellent time management skills, with the ability to manage their own workload
Excellent attention to detail
Ability to cope under pressure
Excellent IT & communication skills
Intermediate Excel skills
Desirable:
Experience of working as part of a Finance team
Advanced Excel skills
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.