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31

Community Champion Jobs in Bristol

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Cleft Lip and Palate Association, Remote
£28,000 per annum FTE (pro rata)
Posted 2 days ago
The Murray Parish Trust, Remote
£35,000 - £45,000 per year
Seeking an experienced fundraising manager, perhaps an aspiring CEO who is looking to develop in charity finance, management and strategy.
Posted 1 day ago Quick Apply
Closing tomorrow
IPWSO, Remote
£31,000 per annum pro rata (£16,534)
We’re looking for a talented and motivated Fundraising and Communications Manager who is based anywhere in the UK.
Posted 1 week ago Quick Apply
The Ammerdown Centre, Radstock, Somerset (On-site)
Aprox £40,000
Posted 6 days ago
Closing in 4 days
British Society for Immunology, Remote
£30,000 - £34,500 per year
The Training Officer will play a crucial role in supporting the development, delivery, and management of our training programmes.
Posted 1 week ago Quick Apply
Closing in 7 days
Soundabout, Remote
£27,295 per annum, pro-rated
Posted 1 week ago
Phoenix Futures, Remote
£43,500 per year
Improve equity of access to treatment for people who use our services, our practice, quality and a diverse and inclusive organisation.
Posted 1 day ago
Closing in 7 days
World Horse Welfare, Remote
£37,684 per year
Are you looking for an opportunity to help protect Horses worldwide through implementing our strategies across developing nations?
Posted 3 days ago
Action Against Medical Accidents, Remote
£52,521 rising to £55,625
Head of Finance for a national charity, leading our financial functions with strategic management and overseeing daily financial duties
Posted 1 day ago
Humanists International, Remote
£27,000 - £30,000 per year (Pro rata if part-time)
Posted 1 week ago
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Remote
£28,000 per annum FTE (pro rata)
Part-time (Flexible up to 21 hours per week)
Permanent
Job description

The role of Supporter Care Officer is a key post in the organisation working to maximise CLAPA’s income from the community. It’s a very exciting time to join the CLAPA team, we have an ambitious Income Generation Strategy in place to increase our income diversity. This role will play an active part in this strategy by providing excellent customer service and building strong relationships with our donors, community fundraisers and event participants.

You will be responsible for delivering and supporting outstanding customer service to supporters, so that their experience of CLAPA is second to none, leaving them feeling valued and committed to on-going support. You will act as the first point of contact for our supporters when they contact CLAPA by phone, email or in person, with all manner of queries. With excellent communication skills and good attention to detail, you will be self-motivated and capable of multi-tasking and prioritising.

The role focuses on the key areas of:

· Supporter Engagement and Communication

· Donation Processing and Acknowledgement

· Data Management and CRM Administration

· Administrative Support and Process Improvement

An empathetic, friendly and helpful attitude will ensure that our supporters feel valued and respected, and you will take great pride in responding to and thanking them in a consistent and timely manner. You will work closely with the Fundraising Coordinators to develop and implement processes to ensure we are delivering an excellent service, every time.  Alongside this, the team are responsible for financial processing - ensuring income is captured correctly on our database, Salesforce.

Please see the recruitment pack for a full list of key tasks.

Application resources
Posted by
Cleft Lip and Palate Association View profile Organisation type Registered Charity Company size 11 - 20
Posted on: 03 February 2025
Closing date: 28 February 2025 at 12:00
Tags: Administration, Fundraising, Database Management, Community Fundraising, Corporate Fundraising, Direct / Supporters

The client requests no contact from agencies or media sales.