Community advice volunteer roles in swindon, wiltshire
Become a Trustee at Sunrise Multicultural Project
Are you passionate about making a difference in your community?
We are looking for dedicated, enthusiastic individuals to join our Board of Trustees and help guide the future of Sunrise Multicultural Project.
As a trustee, you will play a vital role in shaping our strategy, ensuring we stay true to our mission, and supporting the development of initiatives that promote inclusivity and integration. We are seeking individuals with a range of skills, backgrounds, and experiences – whether in community work, finance, governance, fundraising, or marketing – who share our commitment to empowering minority groups and fostering a more connected, diverse community.
If you are eager to contribute your time, expertise, and passion, we would love to hear from you!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
HOPE not hate Charitable Trust’s vision is a world without hate and we achieve this by supporting initiatives challenging far-right hate and building hopeful alternatives for communities. We are a fundraising and grant making Trust.
We are keen to hear from candidates who share our passion and vision; who can reflect the diversity of the communities we work with; and who can apply their skills and expertise to help us reach our goals.
About us
HOPE not hate Charitable Trust, which was formerly known as Searchlight Educational Trust, was created in 1992 and over the years has raised over £20m to pursue its mission. In 2022, it changed its remit from being a conventional Charity, employing staff and running programmes, to become a fundraising and grant making Trust. HnHCT primarily supports the work of HOPE not hate Ltd, but it can also make grants to other organisations which meets our charitable objectives.
The Trustees meet four times a year to review the fundraising targets and ensure the grant made to HOPE not hate Ltd is being spent effectively and within our charitable objectives. One of these meetings is a joint away day with the Directors of HOPE not hate Limited, where the two bodies and the Senior Leadership Team of HnH Ltd discuss the state of hate in the UK and priorities for the forthcoming year.
If you’re passionate about challenging the far right and building hope in communities, and would like to use your expertise to help us do both, we would welcome you to apply to become a Trustee.
Trustee role description
The role of a Trustee is to ensure that HOPE not hate Charitable Trust delivers on our mission, vision and values.
Duties:
· Ensuring that the organisation pursues its stated objects (purposes), as defined in its governing document, by developing and agreeing a long-term strategy
· Ensuring that the organisation complies with its governing document (i.e. its memorandum and articles of association), charity law, company law and any other relevant legislation or regulations
· Ensuring that the organisation applies its resources exclusively in pursuance of its charitable objects (i.e. the charity must not spend money on activities that are not included in its own objects, however worthwhile or charitable those activities are) for the benefit of the public
· Ensuring that the organisation defines its goals and evaluates performance against agreed targets
· Safeguarding the good name and values of the organisation
· Ensuring the effective and efficient administration of the organisation, including having appropriate policies and procedures in place
· Ensuring the financial stability of the organisation
· Protecting and managing the property of the charity and ensuring the proper investment of the charity’s funds
· Following proper and formal arrangements for the appointment, supervision, support, appraisal and remuneration of the chief executive
In addition to the above statutory duties, each trustee should use any specific skills, knowledge or experience they have to help the board of trustees reach sound decisions. This may involve scrutinising board papers, leading discussions, focusing on key issues, providing advice and guidance on new initiatives, or other issues in which the trustee has special expertise.
Person specification
· A commitment to the organisation
· A willingness to devote the necessary time and effort
· Strategic vision
· Good, independent judgement
· An ability to think creatively
· A willingness to speak their mind
· An understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship
· An ability to work effectively as a member of a team
Roles we are seeking to fill
As well as being passionate about our cause and committed to our mission and values, at this time, we are particularly interested in hearing from candidates who can bring one or more of the following:
· Financial management skills to the board, helping to guide and support the charity’s operational finances.
· Experience in fundraising and networking
· Charity leadership including governance
· Experience in and/or and understanding of the communities susceptible to far right hate
It is not essential to have sat on a board before. In fact, we actively encourage those who are passionate about our work and will bring new perspectives.
We welcome applicants from all communities, backgrounds and geographies in order that we reflect the diverse nature of the people we serve and who support us.
If you are interested in discussing the role further, please get in touch and we’ll arrange an informal chat with a member of our team to find out more.
The Role of an HNHCT Trustee
This is a voluntary role requiring attendance at four board meetings and one in-person away day per year.
While meetings are currently virtual, we hope that in the future we will be able to meet in person at least twice a year in London.
The client requests no contact from agencies or media sales.
Introduction
Do you care about the future of the countryside in North and East Yorkshire? Do you have skills and experience in supporter development/fundraising that you could bring to our work? CPRE North and East Yorkshire are looking for a Trustee and Supporter Development Lead to contribute to our important work protecting our beautiful local countryside and green spaces.
Who we are
CPRE campaigns nationally and locally for positive solutions which safeguard the long-term future of our precious countryside. At national level, the charity produces in-depth research and sound arguments to press government, Parliament and other decision-makers to support our countryside, be it national landscapes or simply much loved local green spaces, through policies which ensure:
- The right development in the right place
- Active support to improve biodiversity and
- Countryside protection from climate change impacts and contribution to climate change solutions.
Here in North and East Yorkshire, the largest of the CPRE regions (6,900 square miles!), we have a successful track record of enabling residents and community groups to help shape development in ways that enrich the countryside around them. We also use our planning expertise to proactively campaign for local authority planning policies that safeguard and enhance our beautiful and varied landscapes.
The role
Our small but energetic team of volunteer Trustees enable people to protect the countryside they love and enjoy the benefits it brings wherever they live. But with your support we can do even more!
In joining us as a Trustee on the Board you’ll have a general role in developing the charity in line with our strategy and, together with other Trustees, ensuring compliance with Charity Commission and other legal and governance regulations. However additionally as our Lead for Supporter Development you will use your specialist knowledge to inform and guide the Trustee Board in this area and coordinate and drive forward related activities to meet agreed aims. As part of this remit, you will also oversee the recruitment of a Communications and Supporter Care Officer (a brand new role) and have ongoing responsibility for communicating organisational requirements and providing feedback to the individual once engaged.
+Trustees initially serve a three-year term and may serve up to six years in total.
What we need and what’s in it for you
You don’t need to have prior Trustee experience but we are looking for applicants with manager/senior level expertise in Supporter Development/Fundraising. By volunteering with us you’ll be using what you know to help find positive solutions for the major issues facing the countryside and the environment as well as being part of a group of people who share your passion for the countryside. Our friendly team will provide you with initial training and support to develop in your role. You’ll gain valuable skills and experience in charity governance and leadership. Further information on role responsibilities and our skill requirements are provided in the supplementary documents available on our application website CPRENEY.
The client requests no contact from agencies or media sales.
Introduction
Do you care about the future of the countryside in North and East Yorkshire? Do you have skills and experience in in policy development in or for Local Authorities that you could bring to our work? CPRE North and East Yorkshire are looking for a Trustee and Local Authority Communications Lead to contribute to our important work protecting our beautiful local countryside and green spaces.
Who we are
CPRE campaigns nationally and locally for positive solutions which safeguard the long-term future of our precious countryside which is facing multiple threats. At national level, the charity produces in-depth research and sound arguments to press government, Parliament and other decision-makers to support our countryside, be it national landscapes or simply much loved local green spaces, through policies which ensure:
- The right development in the right place
- Active support to improve biodiversity and
- Countryside protection from climate change impacts and contribution to climate change solutions.
Here in North and East Yorkshire, the largest of the CPRE regions (6,900 square miles!), we have a successful track record of enabling residents and community groups to help shape development in ways that enrich the countryside around them. We also use our planning expertise to proactively campaign for local authority planning policies that safeguard and enhance our beautiful and varied landscapes.
The role
Our small but energetic team of volunteer Trustees enable people to protect the countryside they love and enjoy the benefits it brings wherever they live. But with your support we can do even more!
In joining us as a Trustee on the Board you’ll have a general role in developing the charity in line with our strategy and, together with other Trustees, ensuring compliance with Charity Commission and other legal and governance regulations. However additionally as our Lead for Local Authority Communications you will use your particular knowledge of policy development in this arena to inform and guide the Trustee Board on Local Authority campaigning and coordinate and drive forward related activities to meet agreed aims.
+Trustees initially serve a three-year term and may serve up to six years in total.
What we need and what’s in it for you
You don’t need to have prior Trustee experience but we are looking for applicants with manager/senior level experience in policy development in Local Authorities and/or as policy advisor to Local Authorities. By volunteering with us you’ll be using what you know to help find positive solutions for the major issues facing the countryside and the environment as well as being part of a group of people who share your passion for the countryside. Our friendly team will provide you with initial training and support to develop in your role. You’ll gain valuable skills and experience in charity governance and leadership. Further information on role responsibilities and our skill requirements are provided in the supplementary documents available on our application website, CPRENEY.
The client requests no contact from agencies or media sales.
Do you have proven experience in the charity sector, preferably at senior level? Would you like to make a positive, impactful difference to the lives of our vulnerable clients by using your skills?
What will you be doing?
We're looking for passionate and committed people to join our Board of Trustees! Ashford Place is a thriving forty-year old charity based in NW London, making a real difference in the lives of vulnerable individuals. From one-on-one guidance to engaging group activities, we focus on building resilience and improving well-being in our community. As a trustee, you'll help guide our work and ensure we remain strong and sustainable, especially during these challenging times. It’s a chance to be part of something meaningful, shaping our future while helping us continue to provide vital support in London NW2.
What are we looking for?
- Proven experience in the charity sector, preferably at senior level.
- Commitment to, and an enthusiasm for, our mission and values.
- Skills in governance, finance, legal, fundraising, risk management, and/or advocacy.
- Understanding of trustee responsibilities, including financial oversight and strategic planning.
- Collaborative mindset and excellent communication skills.
- Solutions driven
- Available
What difference will you make?
As a valued member of our board, you will play a pivotal role in shaping our vision, steering our strategic direction, and driving the success of our mission. In an increasingly competitive charitable world, your expertise and leadership will be instrumental in ensuring we continue to meet the needs of our community.
As a local charity, a significant proportion of our funding is derived from partnerships with statutory organizations. We are seeking a trustee who can strengthen our engagement within this sector, increasing our meaningful connections and identifying opportunities to secure vital funding. Your efforts will enable us to sustain and expand our impact, ensuring we can continue delivering essential services to those who rely on our work.
Before you apply
Please contact us via Reach with any questions.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Local Walk Campaigner for MenWalkTalk, you will play a vital role in supporting a local walk leader, helping to increase the impact of MenWalkTalk in your community. This involves promoting the walk, building relationships with local social prescribers, and growing the community network. In some instances, you may also step in as a backup walk leader when needed to ensure continuity (Subject to meeting necessary criteria). This role is ideal for someone passionate about men’s mental health, community building, and teamwork.
Key Responsibilities:
• Assist the local walk leader by managing non-walk-related tasks.
• Function as a backup walk leader to ensure walks continue seamlessly if the leader is unavailable (Subject to meeting necessary criteria).
• Promote local walks through sharing our social media posts, and distribution of marketing materials (flyers/posters etc.), in local businesses and community boards, to reach a wider audience.
• Share photos and success stories (subject to participants permission) for our Marketing Officer (MO) to create engaging content to highlight the benefits of walking and talking for overall wellbeing and encourage participation.
• Encourage participants to promote the walk in their networks.
• Build relationships with local social prescribers, businesses, and community organisations to support and expand the walk's network.
• Function as a liaison between interested organisations, the walk leader, and MWT office team, ensuring smooth communication and collaboration.
• Identify opportunities to increase walk attendance.
• Collaborate with Fundraising Officer (FO) to identify grants and funding opportunities.
• Assist in planning and executing events or initiatives to increase awareness about MenWalkTalk’s mission.
Our volunteers must have:
• Passion for Mental Health: A commitment to improving men’s mental health and supporting your local community.
• People Skills: Ability to engage and build relationships with individuals and organisations.
• Communication Skills: Strong verbal and written communication skills for promoting the walk and consulting with stakeholders.
• Organisational Skills: Ability to manage multiple tasks, including marketing, networking, and planning.
• Flexibility: Willingness to adapt and step in as a backup walk leader when needed.
• Social media: Familiarity with promoting events or initiatives through social media platforms.
Important thoughts on our volunteer roles
MenWalkTalk has been set up to offer opportunities for men with mental health issues to come together and feel no pressure or stigma about discussing their issues with other men.
Supporting men with mental health issues is at its core, and it may help you in your volunteering if you too have lived experience of a mental health problem, either personally or from a close relative or friend. It will also help if you have an open, non-judgemental attitude, and that you are able to adopt a positive, patient and supportive approach towards supporting people with mental health problems.
We would like you understand that whatever role you are able to volunteer for, when representing MenWalkTalk volunteers should always behave in a professional, confidential and non-discriminatory manner at all times, and promote equal opportunities for all.
What a MenWalkTalk Walk volunteer should not do
MenWalkTalk is about getting more people walking, benefiting from the physical, social and mental wellbeing benefits that come from walking and talking.
Within their volunteer roles, MenWalkTalk Campaigners and Walk Leaders should not offer to provide individual or emergency support for people experiencing mental health problems or in crisis. There are lots of people and organisations who can help, and MenWalkTalk Campaigners and Walk Leaders will be provided with information and guidance on signposting anyone to access the necessary support.
Similarly, unless they are qualified to do so MenWalkTalk Campaigners and Group Leaders won’t provide therapeutic or coaching advice. Again, you will be provided with information on directing anyone to the appropriate support.
More About MenWalkTalk:
Mission
To provide support to any adult male, whether they may have experienced, or are experiencing, a mental health issue or not. To listen to them, support them, walk with them and signpost them to specialist support where appropriate.We want to raise the awareness of mental health issues that men currently face, promoting a better understanding of this area.
Vision
“For men to feel able to speak out, feel heard, understood and supported. To promote a positive change in people’s lives through mutual support and advice”
Values
Welcoming; We understand it can be difficult; we are here for you. Approachable; We are available without judgement. Partnership: We understand there is strength in numbers and will support you to further support. Positive; We will try to find the positive in every situation.
To provide support to any adult male, whether they may have experienced, or are experiencing, a mental health issue or not.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Created by a team of passionate dog lovers from the animal welfare group IAPWA, the I Love Hiking & Dogs UK Facebook community is a space to explore new walking routes, connect with like-minded dog owners, and take part in dog-friendly hiking meet-ups across the UK.
While our group is designed for dog lovers, you don’t need to own a dog to get involved, everyone is welcome to join our community, share experiences, and participate in discussions and events.
We are now looking for dedicated and proactive Facebook Group Admins to help manage and grow our community.
About the Role
Group admins are the backbone of the I Love Hiking & Dogs UK community. This volunteer role is perfect for someone who is passionate about dogs, hiking, and community-building and wants to help shape the conversations and activities within the group.
As a Facebook Group Admin, you will be responsible for:
1. Content Management
- Create and schedule engaging posts based on the monthly content plan.
- Curate and share useful content, including dog-friendly walking routes, hiking tips, and safety advice.
- Organise fun interactive activities such as polls, contests, or themed challenges to encourage engagement.
2. Group Moderation
- Approve or decline member posts and comments to ensure they align with group rules.
- Address inappropriate content, spam, or disruptive behavior in a fair and diplomatic way.
- Ensure that community guidelines are upheld and that discussions remain positive and welcoming.
3. Community Engagement
- Actively comment on posts to keep discussions going and encourage participation.
- Highlight and celebrate member contributions through shoutouts and featured posts.
- Welcome new members with personalized messages or pinned posts to help them feel part of the group.
4. Event Promotion
- Help share updates about Wag & Walks and other group initiatives.
- Pin event details and encourage members to RSVP or participate.
- Support and promote fundraising initiatives such as the Walk For Paws.
5. Gathering Feedback
- Listen to group members and gather feedback to help improve activities and engagement.
- Share insights with other admins to refine content and community-building efforts.
We’d love to hear from you if you:
- Are active on Facebook and comfortable managing group posts, comments, and content.
- Are passionate about dogs, hiking, and building a friendly online community.
- Have good communication and organisational skills.
- Enjoy engaging with others, fostering discussions, and creating a positive space.
- Can dedicate a few hours a week to posting, moderating, and interacting with members.
- Have previous experience managing social media or online communities (not essential, but a plus!).
Why Get Involved?
- Be part of a growing community that connects dog lovers across the UK.
- Help shape the conversation in a fun, interactive, and supportive environment.
- Develop social media management and community-building skills.
- Meet like-minded people who share your love for hiking and dogs.
- Contribute to a cause that supports dog welfare.
How to Apply
Please click on the 'Apply' button for details of how to apply for this volunteer role.
IAPWA (International Aid for the Protection & Welfare of Animals) is a UK registered charity dedicated to creating a better future for animals in need

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At MS Society all our activities and services are shaped by our MS community – people affected by MS, volunteers, staff and other experts.
We involve our community in every level of shaping our work – from consultation and engagement, to decision-making and insight groups. That’s how we make sure we meet the needs of our whole community and that what we do works for everyone.
We are looking for Co-production Champions so they can raise awareness about principles of involvement and co-production within the MS community, so that members of our Community can help us to ensure that co-production is at the core of all our activtites.
In this role you will:
represent our MS community
engage with and influence decision makers
inspire people to get involved by delivering presentations at events
and make sure our community’s voice is heard.
Bgen, the Botanic Gardens Education Network, is seeking a new Treasurer Trustee to join its Board. This unpaid voluntary role offers a unique opportunity to support a small, but passionate charity at a pivotal moment in its growth.
Bgen is a specialist support network for professional plant and natural world educators. We help our members to connect people and plants in innovative and engaging ways, through online events, face to face training and networking events and our Annual Conference.
We are looking for a Treasurer who will bring enthusiasm, commitment, fresh perspectives and who will broaden the diversity of thinking on our Board. The successful candidate will combine professional financial knowledge and experience with a deep commitment to supporting our mission in this vital non-executive role.
As our new Treasurer trustee, you will play an active role within the Bgen Board and provide leadership on its financial health, ensuring robust processes, accurate records and sound-decision making with transparency and accountability.
This is an exciting opportunity to join the dynamic Board and support our work to empower plant and environmental education and engagement professionals across the UK.
Availability and commitment
As a Board member you will need to be able to attend up to six board meetings per year (held online) and the Annual General Meeting, organised in January – February each year. You will also spend around 2 -3 days per quarter in between meetings, to prepare the quarterly accounts, provide advice and coordinate payments, with support from the Bgen Coordinator and Bgen Bookkeeper. Days may vary throughout the year, depending on activity.
On October 7th, we are hosting a Bgen Board Strategy Away Day at Birmingham Botanical Gardens and your attendance would be extremely helpful.
This position would be for a period of three years minimum (term can be renewed after this time).
Please read the full role description and how to apply (attached).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At MS Society all our activities and services are shaped by our MS community – people affected by MS, volunteers, staff and other experts.
We involve our community in every level of shaping our work – from consultation and engagement, to decision-making and insight groups. That’s how we make sure we meet the needs of our whole community and that what we do works for everyone.
We are looking for Co-production Champions so they can raise awareness about principles of involvement and co-production within the MS community, so that members of our Community can help us to ensure that co-production is at the core of all our activtites.
In this role you will:
represent our MS community
engage with and influence decision makers
inspire people to get involved by delivering presentations at events
and make sure our community’s voice is heard.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At MS Society all our activities and services are shaped by our MS community – people affected by MS, volunteers, staff and other experts.
We involve our community in every level of shaping our work – from consultation and engagement, to decision-making and insight groups. That’s how we make sure we meet the needs of our whole community and that what we do works for everyone.
We are looking for Co-production Champions so they can raise awareness about principles of involvement and co-production within the MS community, so that members of our Community can help us to ensure that co-production is at the core of all our activtites.
In this role you will:
represent our MS community
engage with and influence decision makers
inspire people to get involved by delivering presentations at events
and make sure our community’s voice is heard.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
"Be the Change, Fill the Bucket!"
Join us for bucket collections at Tesco stores across Northern Ireland on 27th and 28th June and help make a difference in our community. We are looking for enthusiastic volunteers to be the face of Mencap, inspiring the community to get involved in raising vital funds. As a bucket collection volunteer, you will engage with shoppers, share information about Mencap, and collect donations to support people with learning disabilities. Your friendly interaction and visible presence at store entrances will encourage giving and promote awareness about our mission. Volunteering for bucket collections is a rewarding experience that makes a real impact. Join us and be part of the change!
As a Mencap Volunteer you will be:
- Friendly and Approachable
- Reliable, Kind and Patient
- A good communicator (including listener)
- Willing to volunteer within guidelines and to take direction where necessary
- Accepting of others who might be different to yourself
As a Mencap volunteer you will:
- Make new friends
- Reasonable out-of-pocket expenses in line with our policy e.g. travel
- Full Training and support
- Volunteer alongside our experienced Fundraising team
- A chance to give back your local community
About Mencap
Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose.
We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At MS Society all our activities and services are shaped by our MS community – people affected by MS, volunteers, staff and other experts.
We involve our community in every level of shaping our work – from consultation and engagement, to decision-making and insight groups. That’s how we make sure we meet the needs of our whole community and that what we do works for everyone.
We are looking for Co-production Champions so they can raise awareness about principles of involvement and co-production within the MS community, so that members of our Community can help us to ensure that co-production is at the core of all our activtites.
In this role you will:
represent our MS community
engage with and influence decision makers
inspire people to get involved by delivering presentations at events
and make sure our community’s voice is heard.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary
The Sussex Area of the Ramblers has two Countryside Officers, one for East Sussex and one for West Sussex. The primary activity in the role is to act on behalf of members where a reported planning development is likely to have an adverse impact on the walking environment in the Sussex countryside.
Description
The Ramblers, which celebrates its 90th anniversary in 2025, is the only charity dedicated to removing barriers so everyone can enjoy walking in green spaces, and to improving Britain’s most popular and least-known walking places. We’re committed to campaigning to keep our countryside open to all and to fighting for the things that matter most to walkers. We lead the way, and the walks, for a vibrant community united by the joys of walking, helping everyone get more out of their walks.
The role of East Sussex Area Countryside Officer involves reviewing planning applications published by Local Authorities and lodging objections on behalf of Sussex Ramblers if an application is likely to have an adverse impact on the Sussex countryside and the places where people walk. Objections may be expressed in writing through a response to the planning process, but could also involve site visits and on occasions attendance at public hearings or meetings with representatives of Local Authorities or with other stakeholders such as Parish Councils and environmental and wildlife organisations.
The role holder will work closely with other Ramblers volunteers such as the East Sussex Area Footpath Officer, the West Sussex Area Countryside Officer and Local Footpath Wardens in East Sussex and where necessary will seek advice and guidance from Ramblers' Central Office. Other main contacts include the Local Authorities, Parish/Town Councils, the South Downs National Park Authority and the East Sussex Local Access Forum. The role holder will be a member of the Area leadership team (Area Council). You will need to be a member of the Ramblers.
Applicants should have a passion for walking and for preservation and protection of the natural beauty of the countryside and the special qualities of urban space, and a good knowledge of East Sussex. Experience and knowledge of the Local Authorities planning process is not essential but would be an advantage. The position is suitable for a mature professional individual who is highly reliable, organised, capable of taking initiative and with an ability to articulate strategic issues clearly in written form. A desire and ability to work in a team environment is essential. You will also need to be comfortable using a computer and the internet, and managing information.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.




The client requests no contact from agencies or media sales.