Communications manager jobs

Action Foundation was established in 2005 to assist asylum seekers, refugees and other migrants in Tyne and Wear. We aim to empower refugees, asylum seekers, and other migrants to live independently through a commitment to supporting them to achieve self-sufficiency and integration into the community.

The Language and Learning service has developed and enhanced its support towards better integration to include three streams of support which include employability workshops and advice, digital skills courses alongside non-accredited ESOL classes. We are looking for a full-time project manager to lead our staff and volunteer teams in the delivery of these streams of support.

You will line manage the Project Officer(s) responsible for different aspect of the service work and support them with the delivery of in-person classes and where required any online classes. You will also play an important role at a strategic level in developing partnerships and networks with formal and informal providers of ESOL, employability and digital skills to promote and enhance the service.

Action Foundation is an Equal Opportunity employer, and we welcome applications from all sectors of the community, particularly those who have lived experience of migration and language learning. We also have a strong focus on safeguarding in the organisation and a DBS (Disclosure & Barring Service) check will be part of the recruitment process.

Application deadline is 23:59 on Monday 5th May 2025

Interviews are planned to be held on the week commencing 12th May 2025 at Action Foundation Newcastle, (subject to change)

Essential Information

Hours: 35 hours per week (Full Time)

Location: Based at Newcastle offices. Occasional regional or national travel for training or networking when necessary.

Salary: £31,483- £36,581 plus 6% pension contribution

Contract: 35 hours per week (Full Time)

Annual Leave: 28 days + English Bank Holidays

Application deadline: 5th May 23:59

Interviews to be held: Week commencing 12th May 2025

Please go to Action Foundation website for a link to the Job Description and Application Form.  If you are interested in applying and require more information about the job role, or if you would like any support in the application process, we would encourage you to contact the named person in the advert on Action Foundation website.

Note: We reserve the right to close this vacancy early should we receive sufficient applications.

Vacancy type: Permanent, full time

Location: Burgess Hill Store

Salary: £21,213, per annum + benefits

Hours per week: 35h

Closing date: 30th April. We are reviewing applications as they come in so early applications are encouraged.

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country. Our retail stores play a vital part in helping us achieve our mission by bringing in significant revenue generation, building awareness and engaging local communities.

Join our team and be part of a dynamic retail environment where your can-do attitude makes a real difference. We're looking for courageous individuals who take initiative, considerate team players who put customers first and trustworthy colleagues who take pride in what they do. If you thrive in a collaborative workplace and enjoy helping people, we'd love to hear from you.

As a Retail Manager, you will join an incredible team and support them to encourage sales, provide excellent customer service, and uphold the highest standards of stock and store presentation.

You will be responsible for:   

Lead store operations bringing energy and vision to create a memorable shopping experience.

Utilize your eye for design and style, to curate your donated product through great visual merchandising with enhanced feature displays and strong commercial windows to drive sales and footfall.

Keep up to date with the latest fashion trends and local market demands, identifying opportunities for growth.

Managing staff and volunteers where you'll get to work with some amazing people. Taking the lead in recruiting, training, managing and supporting volunteers and staff members to ensure the effective operation of the store.

Customer engagement and leading by coaching volunteers and staff to have great conversations with every customer on" Rounding up" their purchase, making an "add donation" for our charity and signing up for our loyalty scheme.

Ensuring sales targets are met and direct costs are kept within managed budgets.

Ensuring all financial reporting and management, cash handling, daily banking and security procedures are followed.

Ensuring donated goods are processed according to set standards and timeframes, and that pricing is in line with charity guidelines.

Key Criteria: 

Solid retail experience, preferably in fashion/clothing.

Experience in managing a team. Managing volunteers would be an advantage.

Comprehensive understanding of retailing and merchandising display.

Experience of cash handling and financial management procedures (including completion of sales records).

Strong interpersonal and communication skills, with a customer-first attitude and the ability to communicate with tact and discretion.

Good organisational skills and the ability to prioritise workload, balancing competing demands.

Understanding of health and safety procedures in a retail environment.

Please see the full job description here.  

For more information or an informal chat please contact Noel Fawcett by email at [email protected]@org.uk

Application Process 

To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie.

In this role you will have sole responsibility for the running of the store, which will involve lone working. Due to this, we are unable to recruit anyone for this role who is under the age of 18.

Benefits you'll love: 

35 hour working week

25 days annual leave (exclusive of Bank Holidays) 

Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%) 

Loan schemes for bikes; computers and season tickets 

Continuous professional development opportunities

Industry-leading training programmes 

Wellbeing and Employee Assistance Programmes 

Enhanced bereavement, family friendly and sickness benefits 

Access to Blue Light Card membership 

Subsidised Eye Care 

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one. 

We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity. 

We're committed to making reasonable adjustments to support you throughout the application and selection process. You can request support via [email protected]

We are looking for an additional Community Engagement Officer to join our team working on a contract we hold with the Care Quality Commission. 

Do you live in the south of England? (Please note that this role is remote but you should be based in the south of England and will be required to travel within that region).

Do you have a range of excellent communication skills?

Do you have the skills and experience of engaging with a diverse group of individuals, organisations and groups who represent seldom heard communities?

Are you able to provide outstanding customer care and represent Choice Support in a positive and professional manner to both internal and external agencies?

Are you able to be home-based and have the ability to travel to different locations in the South of England?

Do you want to develop your skills, knowledge and experience of inclusion and diversity and work closely with our Care Quality Commission colleagues?

Then this is the role you’ve been looking for!

What we are looking for:

· A thorough understanding of inclusion and engagement work

· A thorough understanding of seldom heard communities

· To be able work to a high standard with a demanding and ever-changing workload

· Good communication and presentation skills

· Enthusiasm and a positive attitude

· The ability to manage and prioritise a demanding workload

What you’ll receive in return:

· A supportive and collaborative team

· Training and development

· Attendance bonus

· 25 days annual leave plus bank holidays

· Life assurance

· Discounted shopping vouchers

Are you a passionate and strategic fundraiser with a proven track record in securing major gifts? Do you have the leadership skills to drive income growth from major donors and trusts? If so, we want to hear from you!

About the Role

We are working with a leading and ambitious charity punching far above their weight. They are seeking a Major Donor and Trusts Manager to lead and grow a portfolio of high-value donors, trusts, and foundations. In this key role, you will develop and implement a philanthropy strategy that strengthens relationships, delivers significant income, and supports vital services.

Key Responsibilities:

· Develop and implement a strategic philanthropy plan to drive income growth.

· Cultivate and steward relationships with major donors, trusts, and statutory bodies.

· Lead and inspire a team of three experienced fundraisers.

· Create compelling cases for support and impact reports in collaboration with other teams

· Organise and engage donors through exclusive events.

· Ensure best practices in donor stewardship and fundraising compliance.

About You:

· Proven track record in securing five- and six-figure gifts from major donors and trusts.

· Strong relationship management, negotiation, and networking skills.

· Experience in managing and coaching a team to achieve ambitious targets.

· Ability to create persuasive proposals and fundraising communications.

· Data-driven approach with experience using CRM systems.

· Passionate about making a real impact in the charity sector.

Why Join?

· A chance to make a tangible difference through high-value fundraising.

· Supportive and dynamic team culture.

· Flexible working arrangements.

· Opportunities for professional development and growth.

If you’re ready to take the next step in your career and play a pivotal role in delivering life-changing support, we’d love to hear from you!

Summary

• You must have experience working as a PA and experience managing budgets and tracking cost.
• You must be proficient in MS Office.
• You will have the ability to work confidentially and in line with safeguarding policy.

About You

Closing date for applications: 25th April 2025

Interviews will be held on: 7th May 2025

• A salary of £32,205 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

• 25 days annual leave plus eight bank holidays (pro-rated if working part-time).
• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Access to Occupational Health, and an Employee Assistance Programme 
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club.

Role Overview:

The Talent Set is thrilled to be working with a fantastic membership organisation as they search for an experienced and proactive Senior Press Officer to join their media team. This is an initial 6-8 month fixed-term contract, with the potential for a permanent position.

This role will be pivotal in managing media relations, enhancing the organisation’s reputation, and supporting key policy initiatives. The position offers a hybrid working arrangement, with a base in Oxfordshire and occasional travel requirements.

Key Responsibilities:

• Manage both proactive and reactive media relations to ensure effective press office processes, monitoring, and reporting.
• Draft and distribute high-quality press releases, media statements, and editorial content to secure impactful coverage.
• Develop and implement media plans that support organisational campaigns and strategic objectives.
• Build and maintain strong relationships with journalists, media contacts, and key external stakeholders.
• Provide expert advice and media briefings to internal spokespeople, ensuring consistent and strategic messaging.
• Collaborate on digital media strategies and contribute to content creation for social and online platforms.
• Organise and support press conferences, media events, and stakeholder meetings.
• Track and analyse media coverage, reporting on key performance indicators to assess impact.

Person Specification

• 3–5 years of proven experience in media relations, PR, or press office functions.
• Excellent written and verbal communication skills, with the ability to craft compelling press materials.
• Strong media contacts and the ability to secure coverage across a variety of platforms.
• Experience working in a fast-paced press office, managing multiple priorities under tight deadlines.
• Proficiency in digital media platforms and social media engagement.
• Strong networking and relationship-building skills with internal and external stakeholders.
• High level of accuracy and attention to detail in written communications.
• IT literate, with experience using media databases and distribution platforms.
• Willingness to travel and attend events outside standard office hours if required.

What’s on Offer:

• This is a hybrid role, with just 2-days per-week based in Oxfordshire.
• A salary of £37,000 to £40,000 per annum for the successful candidate.
• Additional benefits such as flexible working, employee assistance program, retail discounts, and more.
•  

How to Apply:

To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.

We aim to get back to all successful candidate within 48 working hours.

Commitment to Diversity:

The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Permanent Contract

37 hours per week (5 days out of 7 trading days)

£25,760 per annum

Location: Calverton Bookshop (Brand New Shop)

We offer many enhanced benefits including:

-28 days holiday a year, plus Bank Holidays

-Stakeholder pension scheme with matching contributions up to 8%

-Free confidential counselling service: available to all staff and volunteers

-Opportunity for all managers to join our Bespoke Management Development Programme - Compass

Full details about our benefits can be found on our website.

We are opening a brand new bookshop in Calverton during 2025 and we are seeking a passionate and experienced Bookshop Manager to lead our diverse volunteer team and oversee daily operations to maximise income for our charity. The ideal candidate will have a strong background in retail management, a love for books and media, and excellent customer service skills.

If you have the skills to build a community team of volunteers and maximise retail income in our newest shop, we want to hear from you.

You will be working in a creative environment, working closely with donated goods and serving the local community. If you have what it takes to work hard but have some fun along the way then this role for you.

You will need to be driven and focused on making money, and have excellent communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.

As a Bookshop Shop Manager you will manage an Assistant Shop Manager along with a team of diverse Volunteers, you will need to demonstrate that you have great people skills and that you are confident and competent working with people from different backgrounds, creating a welcoming and positive experience for all of our staff, volunteers and supporters.

You will make a real difference to young people in England by helping to raise the vital funds needed to support our frontline work. Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for young people even more.

We look forward to receiving your application.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

The closing date for applications is at midnight on Wednesday 23rd April 2025. If, after 14 days, we have received enough applications we reserve the right to close the vacancy from Wednesday 9th April onwards.

Interviews will be held on a date to be confirmed.

IN2

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 52,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £16m.We are a registered charity employing over 100 career staff and 300 student staff, with an annual turnover of more than £12m, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.

We are looking for a HR and OD Manager to enhance the Students Union’s provision of Organisational Development as well as provide high quality advice to managers on a range of HR policies, procedures and HR best practice. The post holder will also complete projects in line with the Union’s People Strategy, working towards the Investors in People Gold accreditation and beyond.

The role is full time and permanent. This role is based at our offices on the Bloomsbury campus with flexibility to work remotely on a 40/60 basis (40% working from the office). We will consider applications to work on a part-time, flexible, and job share basis wherever possible.

Key Requirements

Do you have experience in providing high quality advice to managers on a range of HR policies, procedures and HR best practice? Do you have experience of delivering training and development programmes as well as supporting colleagues through coaching and mentoring? If the answer is yes, then we want to hear from you.

Our ideal candidate will have strong working knowledge of employment law and the ability to influence others and to develop effective working relationships.

Respect is the UK charity stopping perpetrators of domestic abuse. We want a world where everyone is free from domestic abuse. Where it is never ok to control, harm or cause fear. Where those who perpetrate domestic abuse are stopped, held to account and given the chance to change. We will not stop, until domestic abuse stops. Founded in 2000 by Jo Todd CBE, who is still at the helm, Respect was established to focus on perpetrators of domestic abuse, and this, including our vital work with young people who cause harm, remains our key priority. Alongside this work, we deliver expert support to male victims of domestic abuse. Everything we do is shaped and driven by our values: we are pioneering, collaborative, accountable, and respectful.

This role is based within the Drive Partnership and be part of the pilot for the roll out of the positive requirement element of the DAPO’s.

We would particularly welcome applications from individuals from a wide range of backgrounds and across all protected characteristics1, particularly from people from the following under-represented groups:

• Black and minoritised people 

• Disabled people

We always welcome and support applications from those who have personal experience of domestic abuse.

About The Drive Partnership

The Drive Partnership, formed by Respect, SafeLives and Social Finance, is working to transform the national response to perpetrators of domestic abuse. We work to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm. Together we have developed the Drive Project to address a gap in work with high-harm, high-risk perpetrators of domestic abuse. We also work to advocate for systems and policy change- to develop sustainable, national systems that respond more effectively to all perpetrators of domestic abuse.

 The Drive Partnership vision 

Our vision is that by 2026 there will be a consistent approach which sees agencies in all PCC and local authority areas across England and Wales – backed by national leaders – working together to disrupt abuse and change behaviour to increase safety for victim survivors, including children and families.

Our Focus  

Respect was founded to focus on perpetrators of domestic abuse and this, including our vital work with young people who cause harm, is our key priority. Our work with male victims is an important, distinct, project.   

Our Vision   

We want a world where everyone is free from domestic abuse. Where it is never ok to control, harm or cause fear. Where those who perpetrate domestic abuse are stopped, held to account and given the chance to change.   

Our Mission  

We work with our members, partners and allies to stop the harms done by those who perpetrate domestic abuse. With innovative practice, robust research and quality data, we build evidence of what works, promote safe, effective practice and drive high standards. We use our voice, in collaboration with others, to call for a response to domestic abuse that matches the scale of the problem. We will not stop, until domestic abuse stops.   

Our Values  

• Pioneering:  We explore innovative ideas and develop new approaches with curiosity and rigour  

• Collaborative:  We work in partnership with our members, partners and allies to bring about individual, societal and systems change  

• Accountable:  We listen to survivors and centre their needs in our work. We hold perpetrators to account for their behaviour and hold ourselves and our members accountable for ours  

• Respectful:  We live up to our name. We are committed to equity, diversity and inclusion in all that we do. We are honest, compassionate and boldly challenge injustice  

Our way of working

Partnership is fundamental to our way of working. We are second-tier organisation focusing on the continuous improvement of service models, sharing best practice and supporting specialist service providers to deliver. 

 We have three core strands of work: 

The Drive Project is our flagship intervention working with high-harm, high-risk and serial perpetrators of domestic abuse to prevent their abusive behaviour and protect victims. The Drive Project challenges perpetrators to change and works with partner agencies – like the police and social services – to disrupt abuse. It is currently being delivered in 9 police force areas. 

Restart is an innovative pilot project providing earlier intervention for families experiencing domestic abuse. It brings together domestic abuse services, children’s social care and housing teams to identify and respond to patterns of domestic abuse at an earlier stage. Restart is currently being delivered in five London Boroughs.  

The Drive National Systems Change programme works across the domestic abuse specialist sector, public sector partners and beyond to develop sustainable, national systems that respond to all perpetrators of domestic abuse.  We identify systemic gaps and build solutions that keep survivors safer by addressing those causing harm.

Background for the role

In April 2021 the Domestic Abuse Act received Royal Assent. The Act introduces a new civil Domestic Abuse Protection Notice (DAPN) to provide immediate protection following a domestic abuse incident, and a new civil Domestic Abuse Protection Order (DAPO) to provide flexible, longer-term protection for victims. DAPOs can impose both prohibitions and positive requirements on perpetrators. Positive requirements can be in the form of interventions aimed at reducing and managing risk, meeting the needs of an individual (for the factors that are not the causation of abuse but impact on risk e.g. mental ill health, substance misuse) and behaviour change interventions.

We were commissioned by the Home Office to design a triage model that will assess individuals for the suitability of these interventions, this triage model launched in November 2024 and will be tested and evaluated in order to prepare for national roll out in 2026.

 Purpose:   

The DAPO Service Manager will manage the operational, and strategic delivery of the DAPO team pilot working closely with the Practice and Development Lead and Programme Manager.

The postholder will have responsibility for managing all DAPO triage teams who are working locally and remotely in the DAPO pilot sites.

This role will require 

a) the effective line management of Triage Team Leaders (who in turn manage triage workers and IDVAs), in providing a high-quality frontline service triaging DAPO referrals for positive requirements

b) the development and maintenance of a multi-agency infra structure that actively engages with the triage team and the triage process 

c) working with the Practice and Development Lead and Programme Manager to ensure safe and effective delivery of the DAPO pilot triage process. 

d) support the development of the DAPO triage model through learning and analysis of the pilot delivery e.g. to initiate, develop, maintain and monitor multi-agency links through procedures and protocols, and to keep safety central to all services for perpetrators and victims of domestic abuse.   

For further information, please review the job description. 

JOB TITLE: National Fundraising Manager

LOCATION: Milton Keynes, Buckinghamshire Headquarters – based with regular travel across designated UK regions (including regular overnight stays).

SALARY BAND: Up to £35K depending on experience (mileage reimbursement for travel).

JOB TYPE: Permanent, Full Time (37.5 hours per week)

Job Purpose

To lead and manage regional fundraising initiatives around the UK, developing relationships with volunteers, donors, and community groups to maximise income generation and awareness. This role requires a combination of strategic oversight, operational support and hands-on engagement with volunteers and supporters across multiple regions. Ideally the National Fundraising Manager will be present at the charity’s office 1-2 days per week, with the rest of the time dedicated to travel across the UK in support of our extensive volunteer family.

Key responsibilities

Fundraising development

• Identify and cultivate new opportunities for national fundraising.
• Support volunteers with fundraising ideas, materials, and advice.
• Lead and manage the delivery of national fundraising events, from planning through to execution, ensuring they meet financial and engagement goals.
• Drive income from corporate fundraising in close collaboration with the Corporate Partnerships Manager

Volunteer and supporter engagement

• Visit volunteers and fundraising groups in designated regions across the UK to provide guidance, encouragement, and support.
• Build and maintain strong relationships with key supporters and community groups to maximise fundraising opportunities.
• Deliver presentations and attend events to raise awareness about the charity’s mission.
• Ensure all regional volunteer groups are equipped with the tools, resources, and motivation to fundraise effectively.

Administration and reporting

• Maintain accurate records of fundraising activities and volunteer interactions.
• Provide regular updates and reports on regional fundraising performance.
• Monitor budgets for regional activities to ensure cost-effectiveness.

Person Specification

Experience

• 2 years minimum community fundraising experience or fast paced, target driven field sales environment with demonstrable transferrable skills.
• Experience working with, supporting, and managing volunteers, including providing guidance and fostering a positive and motivated team environment.
• Demonstrated experience in planning, coordinating, and delivering fundraising events, both small and large-scale, with a focus on community engagement.
• Experience in developing and nurturing relationships with donors, supporters, and community groups, ensuring ongoing engagement and support.
• Strong background in administrative tasks such as record-keeping, reporting, and using CRM systems to track donations and supporter engagement.
• Experience in a role that requires travel across a wide geographic area, with the ability to manage time effectively and work independently.
• Proven success in working towards and achieving fundraising targets, with a focus on both short-term and long-term objectives.

Knowledge and Skills

 Knowledge

• Strong understanding of regional and community-based fundraising principles and practices.
• Familiarity with event planning and execution in a fundraising or community engagement context.
• Knowledge of the charity sector and compliance with fundraising regulations (e.g., GDPR, Fundraising Code of Practice).
• Awareness of the diverse needs and motivations of volunteers and supporters.
• Understanding of marketing and promotion strategies for fundraising initiatives.

Skills

• Exceptional written and verbal communication skills, with the ability to adapt messages for diverse audiences.
• Strong interpersonal skills to engage and motivate volunteers, supporters, and community groups.
• Proven ability to manage multiple projects simultaneously, meet deadlines, and maintain attention to detail.
• Creative and proactive approach to overcoming challenges in fundraising and volunteer management.
• Competence in using Microsoft Office (Word, Excel, PowerPoint) and experience with CRM or fundraising software.
• Confidence in delivering presentations and representing the charity at events and meetings.
• Ability to monitor and manage budgets effectively, ensuring value for money in fundraising activities.

Other Requirements

• A full current driving license
• Flexibility to work evenings and weekends
• Night away from home
• You will be required to have a criminal record check carried out by the Disclosure & Barring (DBS) when you first join the charity and at regular intervals thereafter.
• Comfortable with dogs in the workplace/office

Collaboration and communication

• Work closely with the central fundraising team, particularly the Community and Events Manager to align regional efforts with national campaigns.
• Attend team meetings at the Centre when required.
• Share success stories and best practices with the broader team to inspire and motivate others.
• Help with the charity’s communications content by spotting unique fundraising stories and provide photos and videos from events.

 Event support

• Assist with planning and delivery of events, including volunteer recognition events, fundraising activities, and charity-led campaigns.
• Act as a representative of the charity at external events, building relationships and increasing visibility.

​Benefits

• Sick Pay
• Health Cash Plan
• 26 days holiday, increasing with service.
• 5% Employer Pension Contribution
• Life Insurance
• Free On-site parking

Role: Direct Marketing Manager (Acquisition)

Closing date:                     23/04/2025

Interview date:     13/04/2024

Hybrid working (8 office days per month)

Our offer to you

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Hybrid, Flexible working
• Cycle to work scheme Electric Vehicle Scheme
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

About Us

This is a fantastic opportunity to join a team of over 1,400 employees and over 31,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.  As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future. 

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response & Nighttime Economy) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.

Job Summary

Taking a leading role as part of the Individual Giving management team, you play an important part in helping to achieve a step change in the growth of the net voluntary income of St John. The role will work closely across Individual Giving and the wider Fundraising Directorate to develop an evolving supporter acquisition strategy that will aim to recruit new supporters with a focus on digital. The role needs to focus on managing the implementation of the strategy including using insight and data to develop, implement, manage, monitor and evaluate campaigns across a range of channels, with a cutting edge and contemporary approach whilst staying current with the continuously changing legislation and support climate. Responsibilities include working with agencies and suppliers to project manage the full cycle of direct marketing campaigns.

About You

• Significant experience in a third sector direct marketing role
• Track record in managing effective digital campaigns on a national or regional basis
• Experience of using fundraising databases e.g. Raiser’s Edge, Microsoft Dynamics or similar
• Extensive experience of using a variety of fundraising channels including digital, email social media, direct mail, telemarketing and SMS
• Experience of leading a revenue generating team, including generation of six figure acquisition income 

About the Role

• Oversee the supporter acquisition programme, taking responsibility for outstanding donor recruitment with the highest standard of quality and compliance and ensuring a diverse programme mix; ensuring they are in market on time, on budget and on brand.
• Develop an annual plan of acquisition activity; monitoring and analysing all campaign results, with ongoing test and learn mechanisms in place to drive continuous improvement and making recommendations for future activity to effectively maximise income and ROI
• Working collaboratively with key fundraising and data teams; lead the development and continuous improvement of new supporter product development
• Strong agency relationship management across a variety of partners and suppliers, from building relationships and negotiating to contract and routine performance reviews
• Lead on all KPI tracking, trend analysis and interrogation of results at all levels; including programme optimisation to ensure targets are met and contingency planning as required.
• Work closely with key colleagues across individual giving and in other directorates to ensure they are involved in relevant aspects of acquisition activity

Please see the job description for more detail (this can be viewed on our website or once you click apply)

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below

We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.

St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

Role Overview:
The Talent Set is working with a fantastic Membership Organisation as they search for a Media and Communications Officer to support them on an initial 4 month temporary role

This position offers the opportunity to engage in high-impact media activities, including drafting press releases, managing media enquiries, and supporting senior spokespeople for national broadcast appearances.

Key Responsibilities:

• Draft press releases, op-eds, statements, articles, and social media content for national and trade media outlets.
• Handle daily media enquiries, arrange interviews, and brief journalists on key issues.
• Develop and support communications strategies for C-suite and member events.
• Organise media-focused events such as press conferences and roundtables.
• Arrange and prepare spokespeople for TV, radio, and print interviews with detailed briefing materials.
• Build relationships with media contacts, internal departments, and key external
• Develop creative content for social channels (including X/Twitter and LinkedIn).
• Assist with media-related administrative duties and participate in the out-of-hours press office rota.

Person Specification:

• Proven experience in media relations, journalism, social media, or public affairs
• Understanding of national, regional, and digital media landscapes
• Awareness of business, economic, and political current affairs
• Strong creative writing and storytelling skills
• Effective communication and interpersonal skills
• Sound news judgement and political awareness
• Ability to manage competing deadlines under pressure
• Self-motivated with a collaborative approach to teamwork
• Flexibility and problem-solving capability
• Willingness to participate in out-of-hours media support

What’s on Offer:

• A flexible hybrid working pattern with just 2-days per-week from the organisation’s Central London base.
• A daily rate of £138+ £17 holiday pay.
• Access to comprehensive employee benefits, including private medical insurance, professional development, and well-being support

Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

This role is based in the UK on a remote homeworking contract or based in our London office. If the role is based in the London office, you will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days.

-Salary: £48,937 - £53,459 based in our London Office, hybrid two days per week with three days from home.

-Salary: £44,056 - £48,575 remote homeworker (UK)

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we're open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.

Learn about our vision, mission and values

About the role

As a Digital Marketing Manager at Christian Aid, you will take the lead in developing and executing digital marketing strategies that align with the broader digital and fundraising goals. You will manage key campaigns across different digital channels, from paid search and paid media to email marketing. This role is crucial in driving income, engagement, and awareness by leveraging data-driven insights.

Christian Aid is pursuing an ambitious digital strategy to double our reach and deepen connections with supporters, and your work will play a central role in this journey. You will collaborate with cross-functional teams and work closely with the Digital Lead to optimise digital marketing activities, particularly for humanitarian responses and large-scale fundraising campaigns.

Your ability to strategically manage campaigns, oversee e-communications, and ensure high-performance team operations will directly contribute to Christian Aid's goals in acquiring new supporters and maximising revenue from digital channels. By executing innovative and high-impact digital strategies, you will help drive forward this ambitious vision for growth and strengthened relationships with our supporters.

About you

You are an experienced digital marketing professional with a proven track record in both B2B and B2C environments. You are highly skilled in using digital platforms like Google Ads, Meta Ads Manager, and email marketing solutions to develop and optimize campaigns. While your technical expertise is crucial, you are also a creative thinker who can come up with innovative solutions to engage audiences and drive results.

You are passionate about digital marketing and always eager to stay ahead of trends and innovations in the field. You are a team player who is approachable and open to co-creating ideas with colleagues, fostering a collaborative and inclusive environment. Your leadership and people management skills empower teams to consistently deliver high-quality results while encouraging innovation and creative problem-solving.

You possess a data-driven mindset, using insights to make informed decisions and optimise digital performance. You're able to manage multiple complex projects simultaneously and are comfortable making decisions that impact digital strategy and budget. Your strong communication skills allow you to engage stakeholders effectively, ensuring that digital marketing is embedded across the organisation and that ideas are communicated clearly and persuasively.

Competency questions

As part of your application you will be asked to demonstrate your suitability by giving answers to the following questions:

-Strategic thinking: Can you describe a digital marketing campaign you developed that significantly increased engagement and revenue? How did you measure its success and optimise it for better performance?

-Team leadership: Share an example of when you led a team through a challenging digital marketing project. How did you ensure the team worked effectively and stayed aligned with the overall goals?

-Data-driven: How have you used data insights to optimise a digital marketing campaign? What tools did you use, and what impact did your changes have on the campaign's outcome?

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.

We have a strong Christian ethos and we encourage applications from all faiths and none (with the exception of Director positions where there is a genuine occupational requirement to be a practicing Christian - Exempted under the Equality Act 2010).

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.

You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.

Are you passionate about strengthening the charity sector and being part of positive change in London communities? Are you dynamic, organised, and a strong communicator who understands volunteering, loves building relationships, thrives on making things happen and is interested in using technology to innovate systems?  If this sounds like you, we’d love to hear from you! We're looking for someone to lead our Skilled Volunteering Team and take our programme to the next level.

About Link UP London

Link UP London’s purpose is to build stronger more resilient communities.  We do this by connecting small Social Good Organisations or SGOs (i.e. charities, Community Interest Companies, community groups and social enterprises) with Skilled Volunteers, helping these organisations to address strategic and operational development issues and build capacity and resources to better tackle the multiple challenges facing their communities. Link UP connects these organisations to Skilled Volunteers from a range of professional backgrounds (HR, finance, comms, marketing, legal, data, IT and many more) who have faced many of these strategic and organisational challenges before and want to apply their skills and knowledge to support their community.

We connect skills to SGOs in 3 main ways including:

• Skilled Volunteering Projects: Short-term, structured volunteering engagements
• Social Impact Solutions: Our corporate programme provides structured skills-based employee volunteering opportunities in a range of formats
• Lunch & Learn Sessions: one-hour webinars allow professionals with limited time to share their expertise on topics of relevance to SGO capacity development

Our Skilled Volunteering programme has been a core service of Link UP since its founding in 2016 and is at the heart and soul of our work. We work in all 32 boroughs and the city of London to help organisations to better address poverty, inequality, and marginalisation.  We have ambitious plans to continue to deepen our connections across boroughs, reach even more organisations and volunteers, to build stronger communities by harnessing professional skills for social good.

The new Head of Skilled Volunteering will be instrumental in helping us grow our successful existing Skilled Volunteering programme and take it to the next level reaching more SGOs and skilled volunteers building new partnerships, and deepening relationships and support provided across London.

Role Details

Title: Head of Skilled Volunteering

Time Commitment: Full time role (4 days a week may also be considered)

Format: Hybrid - remote and in-person (at least 2 days in the London office (Battersea) in-person per week and ability to travel to different parts of London regularly for meetings and events)

Salary: £34,500 full time salary

Purpose:  To lead and develop Link UP London’s Skilled Volunteering programme to ensure it achieves its ambitious strategic objectives as a core programme of Link UP London

Report: The Head of Skilled Volunteering will report to the CEO and oversee the existing Skilled Volunteering team including the Skilled Volunteering Manager and Officer

Role Duties & Responsibilities

Programme Management

• Oversee the day-to-day work of the Skilled Volunteering team including implementation plan, workflow and target realisation 
• Oversee and build new and reliable promotional avenues to access individuals with relevant skills and charitable organisations looking for support
• Monitor and report on progress against annual targets and strategic priorities
• Review and improve the Skilled Volunteering process
• Manage coordination between Skilled Volunteering Projects and the Social Impact Solutions Corporate Skilled Volunteering programme

Relationship Development and Management

• Maintain and further develop existing relationships across London’s boroughs with partners, charitable organisations, funders, CVSs and others
• Initiate and develop new relationships with relevant organisations that are well positioned to complement and/or support Skilled Volunteering activity
• Attend events in-person and online to further build relationships
• Ensure regular communication through various avenues including mailings, phone calls and in-person meetings
• Lead workshops and trainings about skilled volunteering as required

Programme Development

• Facilitate focus groups with volunteers and organisations
• Develop and oversee a new SGO Advisory Group
• Actively engage with CEO on developing new approaches to using Skilled Volunteering to make a deeper impact within London communities

Communications, Thought Leadership and Events

• Work with the Comms team to ensure promotion is effective and targeted 
• Innovate ways to get the word out to both volunteers and organisations
• Help build our voice as a thought leader in the field of Skilled Volunteering in the UK
• Write blogs and other pieces to share different aspects of Skilled Volunteering
• Coordinate, as needed, with the Events Manager to carry out Skilled Volunteering related events

Systems and Operations

• Actively oversee our CRM and ensure established processes are working efficiently
• Contribute ideas to improve effectiveness of the Skilled Volunteering process
• Continue to review and improve our data collection and analysis system
• Ensure other technology is being used and integrated as needed to support our work
• Identify and lead on implementation of new tech that can support Link UP’s growth and efficiency

Other

• Represent Link UP and our expertise in Skilled Volunteering within the communities that we work and beyond at events and forums and other gatherings (on and offline)
• Contribute to proposal development and funding requests as needed
• Actively engage in the development and growth of Link UP as an organisation

Person Specification

Essential Skills

• 5+ years’ experience with programme management and delivery aimed at creating positive results
• Experience managing people and small teams
• Comprehensive experience with monitoring & evaluation and impact measurements and an interest in developing these further
• A love of working with people, building relationships and experience with relationship management
• A great spoken and written communicator
•  Experience with, and enjoyment of, presenting to groups
• Comprehensive experience with CRM management (e.g. working with Active Campaign, Salesforce or similar platforms)
• Technically savvy with the ability to learn new technology easily
• Detail oriented and highly organised
• Ability to work under pressure and deliver at a high quality
• Ability to pitch in as needed to ensure everything is done to the best of our abilities, as required as part of a small team
• Ability to work well remotely and independently as well as in-person with a team

It is also important to have:

• Experience with and an understanding of organisational development / capacity building in the charity sector
• An understanding of volunteering and Skilled Volunteering in particular
• Knowledge, and some direct experience, with the charity sector
• Understanding of the charity sector including opportunities and challenges faced by small organisations today
• Ability to be in London multiple times a week as needed

Qualities that are a good fit for our team

• Personable / warm / caring / friendly
• Energetic, confident and outgoing
• Good networker / relationship builder
• Hardworking / dedicated / committed
• Entrepreneurial
• Professional

Application Details

Please submit a CV and covering letter (max 2 pages) addressing your suitability to this role in relation to the job description and eligibility specifications above

Please note that applications submitted without a cover letter will not be considered.

Closing Date for Applications: Wednesday 30 April 2025

However please note that applications will be considered as they are received on a rolling basis.