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Communications Manager Jobs in Charing Cross, Greater London

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Top job
The Lucy Faithfull Foundation, Epsom, Surrey (Hybrid)
£32,000 - £34,000 per year
An opportunity for a digital expert to join our charity in a highly rewarding role committed to keeping children safe
Posted 3 days ago
Top job
The Royal College of Radiologists, Central London (Hybrid)
£51,724 per year increasing to £57,167 per year following two years continuous service
Posted 3 days ago
Closing today at 17:00
Children and Families Across Borders, London (Hybrid)
£23,933 per year
Posted 2 weeks ago
Churches Conservation Trust, Remote
£31,203 - £35,000 pro rata per year plus pension and benefits
We're looking for a motivated person to join us and play a key role in securing the future of our nationally significant historic chapels.
Posted today
Centre for Responsible Credit, Remote
£38,000 - £45,000 per year
We work to improve credit regulation for lower income households and support for people in debt. Will you help maximise our impact?
Posted 3 days ago
Health Data Research UK, Remote
£34,000 - £39,000 per year
Posted 1 week ago
Royal Geographical Society, SW7, London (Hybrid)
£41,645 - £44,285 per year
Posted 3 days ago
Closing in 2 days
Animal Action Greece, London (Hybrid)
£55,000 - £60,000 per year
Seeking an ambitious and entrepreneurial Chief Executive to lead our growing charity working to improve the lives of animals in Greece.
Posted 6 days ago Quick Apply
Green Alliance, London (On-site)
£26,000 - £29,673 per year
Posted 5 days ago
Page 22 of 55
London, Greater London (Hybrid) 2.52 miles
£57,816 per year
Full-time
Permanent
Job description

About the Role

Medical Aid for Palestinians (MAP) is responding to the largest emergency in our 40-year history. Over the last year support for our cause has seen significant growth in income as tens of thousands of supporters have joined MAP. Our challenge now is to retain this interest and ensure we sustain income as we respond to the ongoing emergency and the longer-term health of Palestinians over the coming years. With an ambition to be a £50m organisation in the next five years, our fundraising operations team, consisting of database and supporter care functions, will play a key role in enabling over one million Palestinians to access improved healthcare annually by 2028.

The Head of Fundraising Operations will enable fundraising operations to keep pace with the growth in income, futureproofing systems to ensure effective co-ordination and organisation to underpin fundraising activity, as well as delivering on an incredible supporter experience. With a new CRM in place, the role will design and implement a range of systems/processes, maximising the capabilities of the database. Working closely with internal teams including finance, the role will support external-facing fundraisers to achieve their targets, through excellence in data quality and the highest standards in supporter care.

About You

You will use your excellent interpersonal and motivational leadership skills to develop and support team members to deliver their best work. Your exceptional communication skills and the capability to manage multiple priorities and deadlines will be valuable.  You will have experience of thriving in a fast-paced fundraising environment, with experience of creating and implementing systems and processes for others to use. With excellent Microsoft Office skills and knowledge of how databases work in a fundraising environment, it is desirable that you have experience of MS Dynamics. Having worked with finance teams, you will be confident in delivery of income and activity reporting.  Knowledge of relevant legislation and fundraising regulations for all forms of fundraising is essential. 

Duties and key responsibilities

Leadership, Strategy and Planning

  • ​Build and inspire a high-performing, results-oriented team focused on delivering fundraising operations and supporter stewardship
  • Lead the development of the data and supporter services strategy
  • Lead the implementation and ongoing management of efficient fundraising operations, including MS Dynamics processes, finance and activity reporting and making sure that the Fundraising Team have easy access to accurate information at all times.
  • Collaborate with the Director, Deputy Director and Heads of teams to develop team plans aligned with the Fundraising strategy. 
  • Working with the Head of Technology, integrate systems and proactively stay ahead of emerging trends and horizon scanning to ensure MAP’s fundraising operations takes forward the latest developments.

Budgets

  • Create and manage annual and three-year rolling budgets for fundraising operations.
  • ·Lead on the tender and appointment of suppliers who will partner on our fundraising operations and supporter services function.

Compliance and reporting

  • Ensure all our fundraising operations remain compliant, following guidance from the Chartered Institute of Fundraising, Information Commissioner’s Office (Data Protection) and the Fundraising Regulator, as well as embedding best practice.
  • Establish and maintain effective systems for donor and prospect pipeline management and provide regular management reports to the Fundraising Heads to enable them to assess fundraising progress, reallocate resources and ensure we meet our income and activity targets.
  • Support the Director and Fundraising leads in KPI reporting to the Senior Management Team and the Board of Trustees. 
  • Develop and maintain documentation on processes.

General Responsibilities

  • Support the mission, ethos and values of MAP
  • Support and promote diversity and equality of opportunity in the workplace.
  • Maintain and improve competencies through continuous professional development. 
  • Treat with confidentiality any personal, private or sensitive information about individuals, organisations, clients or staff and MAP data. 

PERSON SPECIFICATION 

Skills and experience
•Experience of thriving in a fast-paced fundraising environment
•Experience of creating and implementing systems and processes for others to use
•Excellent Microsoft Office skills and knowledge of how databases work in a fundraising environment, preferably with experience of MS Dynamics
•Confidence in delivery of financial and activity reporting
•Knowledge of relevant legislation and fundraising regulations for all forms of fundraising 
•Excellent interpersonal skills and proven ability to persuade others and to work collaboratively to achieve shared aims

Personal attributes and other requirements 

•Commitment to anti-discriminatory practice and equal opportunities 
•Commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding.
•Commitment to upholding the rights of people facing disadvantage and discrimination.
•Commitment to the aims, values and ethos of MAP 
•Ability and willingness to work weekends/evenings in emergencies

Application resources
Posted by
Medical Aid for Palestinians View profile Organisation type Registered Charity Company size 51 - 100
Refreshed on: 21 October 2024
Closing date: 27 October 2024 at 16:23
Tags: Fundraising,Operations,Grants

The client requests no contact from agencies or media sales.