Communications Lead Jobs
With 1 in 5 children struggling with their mental health, our surf therapy intervention is needed now more than ever. We transform the lives of children struggling with depression and anxiety. Through our 6 week course we help them to feel calm, confident, to have positive thoughts about themselves, to have higher self esteem and trust in others. We work with over 2000 children and young people across the UK every year and have reached over 14,000 over the past 14 years.
It is an exciting time to join the charity - we have a new CEO in post who has plans to take this charity to new heights - reaching even more children than ever before and we need an experienced fundraiser who can help us achieve that vision. Working as part of a small fundraising team you will have the ability to really make a substantial difference.
The role is advertised as 15 hours however there is the hope that this will end up being increased in the not too distant future. We will consider candidiates working remotely but for those based near HQ (Newquay, Cornwall) you will be able to join in with our pre work swims/paddles/coffee on the beach and our Bring and Share lunches! Please do not feel like you need to be a seasoned surfer for this role - the majority of the non delivery team are also not surfers!
Candidates are welcome to submit their CV and a covering letter or fill in the application form available on our website or on this advertisement
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
To deliver information and advice to older people in Lewisham on benefit entitlements, housing and community care.
This involves managing cases and working with clients one-to-one to identify their goals, provide relevant advice and options, and then empower them to carry out next steps.
The role is to be carried out in our office premises as well as at home visits for clients who are housebound.
The client requests no contact from agencies or media sales.
Senior Grants Manager
The Bloom Foundation
London with 3 days in the office in Camden and 2 days working from home and some national travel (prior to probation this will be minimum of 4 days in the office with 1 day working from home)
Salary £50,000-£55,000 depending on experience
Permanent
Full time, with flexible working hours
Excellent benefits including 25 days annual leave plus 8 bank holidays., employers pension contribution of 3%, private healthcare, onsite employee gym and café
Are you an experienced grants manager seeking an opportunity to make a meaningful impact? Are you passionate about making a difference, bringing out the best in others, acting with integrity, and delivering effectively and efficiently?
Charity People are delighted to be partnering with The Bloom Foundation, a growing UK-based family trust dedicated to "Helping communities thrive". Since its establishment in 2011, the Foundation has focused on addressing key issues and promoting positive change in the communities it serves through strategic grant-making and partnerships.
The foundation donates £5-6 million a year in operational grants and funds a diverse portfolio of charities in the UK and Israel. Its focus areas include mainstreaming a preventative approach to health, creating a more cohesive society in Israel, and strengthening the UK Jewish and Brighton communities.
As the Foundation's portfolio and engagement across its funding areas has grown over the past few years, they are now seeking a highly skilled and experienced Senior Grants Manager to join their small, dynamic team.
The Senior Grants Manager will play a key role in managing the Foundation's grant-making efforts. Supporting grantees over a multi-year journey to helping them achieve their goals, the Senior Grants Manager will need to be an excellent relationship-builder, with a strong knowledge of philanthropy, and a dedication to enhancing impact through effective grant-making.
Key responsibilities
- Grant Management & Compliance: Oversee all stages of the grant lifecycle, ensuring alignment with Foundation guidelines, values, and objectives.
- Relationship & Stakeholder Management: Cultivate strong relationships with grantees, charities, and non-profit organisations, acting as the primary point of contact.
- Strategic Planning & Funding Prioritisation: Collaborate with leadership to design and implement strategies that reflect the Foundation's mission and goals, while identifying emerging opportunities.
- Evaluation & Reporting: Monitor grantee outcomes, assess programme effectiveness, and prepare detailed reports for stakeholders and board members, highlighting impact and progress.
The Senior Grants Manager will have at least 5 years' experience in grant management, preferably in a philanthropic or not-for-profit organisation, or experience of grant-making, carrying out grant assessments and grant reports. The successful candidate will have a strong level of analytical skills, strong experience of working with a grant management database (The Bloom Foundation uses Blackbaud) and an interest in learning from grant making to inform future practice. You will be an excellent communicator with the ability to present complex information clearly and concisely and the ability to think strategically. You will have good relationship building skills and a high level of diplomacy and able to deliver in a fast-paced environment. You will be proficient in office software packages, including MS Office and Excel and confident working accurately with figures.
The successful candidate will be a collaborative team player. You will be interested in and committed to contributing to the overall success of a small and highly motivated organisation with a versatile and flexible approach and a "can do" attitude.
The role is based in a modern, vibrant office in Camden on the canal. You will initially work 4 days a week in the office with 1 day from home. Following a successful probation period, your working pattern will be a minimum of 3 days in the office with 2 days from home. There will be some evening events, and some travel involved nationally to visit grantees. The Bloom Foundation benefits from the use of a gym and a café which serves healthy food and is available for employees of the Foundation. The culture is friendly, flexible and sociable. Please note this role is subject to background checks due to working within a family foundation.
This is a fantastic opportunity to play a pivotal role in managing The Bloom Foundation's grant-making activities. If you are excited by this role and have the relevant skills and experience to apply, we would be delighted to hear from you.
How to apply:
The application process is CV and Supporting Statement. In the first instance, please send your up-to-date CV to or contact Jen for an informal confidential chat about the role and for further details about next steps. The closing date is Thursday 3 October. Panel Interviews will take place the week commencing 14 October, with the final interviews taking place the week commencing 28 October.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Community spirit. Ceaseless ambition. Passion that just keeps growing.
RELATIONSHIP MANAGER (NEW BUSINESS) - LONDON
Salary: £32,000 - £38,000 per annum
Reports to: Divisional Manager
Directorate: Marketing, Fundraising & Engagement
Contract: Permanent
Hours: 35 hours per week
Location: Home-based with regular travel around the patch, covering the Greater London area. Occasional travel may be required in the wider South region. Candidates must live on patch or within 50 miles of the divisional border. Travel will be reimbursed in line with the organisations travel policy. For more information contact
Closing date: 03 October 2024 23:55
Interview Process: Screening call followed by competency based interview
Interview Date: 11/14 October 1st stage 21/22 October second stage
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
At Cancer Research UK, we exist to beat cancer.
We are looking for an ambitious and driven people person, passionate about raising money to support Cancer Research UK. As a Relationship Manager you will have a direct impact on the relationships we build with our local communities, building a multi-million-pound pipeline of potential supporters that will have a significant positive impact across Cancer Research UK's portfolio in current and future years
This particular role will focus entirely on new business and will be tasked with realising the extremely high potential we have in London and the wider South Division (Hampshire, Kent, Essex) You will use your networking skills to explore the abundance of corporate and community opportunity that will drive income and grow the pipeline .
This is a great role for someone that is a self-starter, who enjoys networking, meeting a diverse group of people and loves to see results - only this time those results have a life changing impact on those living with Cancer.
What will I be doing?
Supporting the development of a prospect pipelines of opportunities and identifying and cultivating leads.
Building strong working relationships with other divisional team members
Work with divisionally based and other CRUK staff to maximise supporter activity with a focus on those that will help support national and divisional strategies
Hitting fundraising targets for CRUK's life saving research.
Planning and delivering effective rewards and recognition to increase supporter loyalty and income.
*This is a home-based role with significant travel across the patch to maximise community engagement. On average this would be 60 percent out in the field (travelling around your patch meeting supporters) and 40 percent home based. However, this is subject to change based on business need. There will be some evening working required to attend committee meetings however you will get this time back via our time off in lieu policy
What skills will I need?
We are open to your background, this could suit someone who is a corporate relationship manager or account manager, sales executive or business development manager. Whatever your background, you 'll need to be able to demonstrate:
Excellent networking and relationship manager skills - and the ability to motivate and influence supporters or customers to reach targets.
Proven ability to generate new ideas, adapt style and approach to meet the needs of different supporters or customers.
Experience of working as part of a high performing team, achieving and exceeding KPIs and targets
Experience of working unsupervised with the ability to drive and generate own workload
A strong solution focused approach to help supporters overcome any challenges and maximise their fundraising efforts.
Great time management, prioritisation and planning skills.
Excellent communication and presentation skills (face to face, written and phone)
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
What will I gain?
Each and every one of our employees contributes to our mission to beat cancer. In return, we create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.
For more information on this career opportunity please or contact us at .
For more updates on our work and careers, follow us on: , , , and .
Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.
- £23,842 FTE (Outside of London); £25,848 FTE (London) Pro-rata
- 21 hours
- Permanent
- Farringdon (London), Bristol or home-based/hybrid
- Closing date: 13th October 2024
- Interviews will be held online (Teams) on 21st & 22nd October
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.
We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.
About the role
We’re looking for someone with a keen eye for detail, transferrable customer service skills and experience of working with complex personal data to join our Volunteering Team.
The main purpose of this role is to ensure the best possible volunteer experience and that Young Lives vs Cancer holds and maintains appropriate records and data on our volunteers in line with volunteering best practice, safer recruitment and GDPR.
Accurate data is critical to the safe delivery of volunteering. This role is responsible for creating and maintaining volunteer records on relevant systems including database and our Learner Management System and overseeing volunteer recruitment and on-boarding ensuring compliance with minimum standards and reporting as appropriate.
This role interacts with stakeholders across the whole of the organisation and is often the first point of contact for volunteering process and procedures.
What will I be doing?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in our Role Details document.
- Supporting the full volunteering life-cycle including recruitment, on boarding, training, reward & recognition
- Managing and responding to volunteer enquires; escalating/signposting as appropriate and ensuring records are maintained
- Maintaining and developing the Volunteer Management Guidance Hub; ensuring colleagues are able to self-serve wherever possible
- Offering support and guidance, signposting to resources to facilitate a consistently excellent volunteer experience
- Working with key stakeholders including Income Generation, Governance & Assurance, Services and Insight to report against compliance and governance requirements
- Leading on streamlining and standardising current processes to enable sustainable and strategic growth
What do I need?
A great team ethic is really important in this role as you will maximise volunteer potential for Young Lives vs Cancer. This role sits within the ‘People & Culture’ directorate and we need someone with natural customer service skills and a drive for continuous improvement.
Experience within a similar role, or within the charity sector, would be great but we know that a lot of the most important skills in this role are easily transferable from another sector. We want the right person and we will invest in training the right candidate.
The skills we are looking for in this role are:
- Data/detail driven
- Office 365
- Great communicator
- Team work & collaboration
- Pro-active nature
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
- Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
To find out more about our benefits package, have a look on our website.
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy on our website will tell you more.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible. Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health Service in Slough.
£24,960.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
This role enables vulnerable people with mental health needs to maximise independent living skills and opportunities for social inclusion as wells as manage their tenancies.
This role involves early and late shifts as well as occasional weekend and bank holidays.
For a full job description, please visit our website - jobs.lookahead.org.uk
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Support individuals to manage their prescribed medication
Develop and maintain links with all key agencies and service providers in the local community
Empower customers to ensure they receive the service and benefits they are entitled to
Carry out H&S and Fire Safety checks in individual rooms as well as communal areas of the building
Identify and report appropriately any Safeguarding concerns
Promptly report and follow up maintenance issues
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team but is able to work independently
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Takes the initiative to support colleagues if needed
Has good conflict management skills
Is capable of managing time effectively
Open to feedback and self development
Thrives on change and enjoys dynamic diverse environments
What you'll bring:
NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Practical understanding of mental health conditions and how they impact the life of those affected by them
Excellent communication skills including a good command of spoken and written English in both formal and informal contexts
Demonstrable ability to build positive professional relationships
Experience of working as part of a team
Good command of MS Office, ability to use computer and learn new systems
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
We're looking for a kind, compassionate and resilient Support Worker to join our Young People service in Maidenhead.
£24,960.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel valued? You'll feel at home here.
Support Workers will provide support to customers to help them develop the life skills they require to live independently. Support workers must monitor and assess the needs of the customers and provide creative and tailored person centred support to help them achieve their goals and aspirations.
Support workers will work closely with statutory children's services and other external agencies to best support customers to promote social inclusion and teach independent living skills. Support workers will empower and encourage customers to maximise their skills and choices.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Monitoring rent arrears and ensuring that rent accounts are managed effectively. Encouraging and enabling tenants to pay their rent/ service charge.
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/ supervision of Assistant Support Workers/domestic staff/ Personal Support Assistants where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Manager
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours
- Understanding of mental health difficulties and therapeutic methods of support: Mental health difficulties include depression, anxiety, ADHD, personality disorder and psychosis
- Understanding of risks and support needs associated with care leavers
- Understanding of risks and support needs associated with CSE and CCE.
- Knowledge of gang culture and the risks and support needs associated to gang affiliation
- Knowledge of various therapeutic models
- Understanding of psychologically informed environments and trauma informed care
What you'll bring:
Essential:
- NVQ Level 2 or equivalent experience in the social care/charity sector
Desirable:
- Experience working with care leavers
- Experience working with those displaying mental health difficulties
- Experience using therapeutic models of support
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
Community spirit. Ceaseless ambition. Passion that just keeps growing.
RELATIONSHIP MANAGER (NEW BUSINESS) - East, West and Central England and Wales.
Salary: £32,000 - £38,000 per annum
Reports to: Divisional Manager
Directorate: Marketing, Fundraising & Engagement
Contract: Permanent
Hours: 35 hours per week
Location: Home-based with regular travel around the patch, covering East, West and Central England and Wales. Candidates must live on patch or within 50 miles of the divisional border. Travel will be reimbursed in line with the organisations travel policy. Please contact
Closing date: 03 October 2024 23:55
Interview Process: Screening call followed by competency based interview
Interview Date: 11/14 October 1st stage 21/22 October second stage
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
At Cancer Research UK, we exist to beat cancer.
We are looking for an ambitious and driven people person, passionate about raising money to support Cancer Research UK. As a Relationship Manager you will have a direct impact on the relationships we build with our local communities, building a multi-million-pound pipeline of potential supporters that will have a significant positive impact across Cancer Research UK's portfolio in current and future years
You will use your networking skills to explore the abundance of corporate and community opportunity that will drive income and grow the pipeline. This is a great role for someone that is a self-starter, who enjoys networking, meeting a diverse group of people and loves to see results - only this time those results have a life changing impact on those living with Cancer.
What will I be doing?
-
Supporting the development of a prospect pipelines of opportunities and identifying and cultivating leads.
-
Building strong working relationships with other divisional team members
-
Work with divisionally based and other CRUK staff to maximise supporter activity with a focus on those that will help support national and divisional strategies
-
Hitting fundraising targets for CRUK's life saving research.
-
Planning and delivering effective rewards and recognition to increase supporter loyalty and income.
*This is a home-based role with significant travel across the patch to maximise community engagement. On average this would be 60 percent out in the field (travelling around your patch meeting supporters) and 40 percent home based. However, this is subject to change based on business need. There will be some evening working required to attend committee meetings however you will get this time back via our time off in lieu policy
What skills will I need?
We are open to your background, this could suit someone who is a corporate relationship manager or account manager, sales executive or business development manager. Whatever your background, you 'll need to be able to demonstrate:
-
Excellent networking and relationship manager skills - and the ability to motivate and influence supporters or customers to reach targets.
-
Proven ability to generate new ideas, adapt style and approach to meet the needs of different supporters or customers.
-
Experience of working as part of a high performing team, achieving and exceeding KPIs and targets
-
Experience of working unsupervised with the ability to drive and generate own workload
-
A strong solution focused approach to help supporters overcome any challenges and maximise their fundraising efforts.
-
Great time management, prioritisation and planning skills.
-
Excellent communication and presentation skills (face to face, written and phone)
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
What will I gain?
Each and every one of our employees contributes to our mission to beat cancer. In return, we create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.
For more information on this career opportunity please or contact us at .
For more updates on our work and careers, follow us on: , , , and .
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Programmes Manager
If you want to change lives, call us - we want to hear from you!
Become part of a dynamic charity, with a great mix of people committed to making a real difference for young people through a range of fun and challenging programmes and initiatives.
Action4Youth changes lives and creates better chances for young people by creating opportunities to discover their personal strengths and potential.
We work with young people from all backgrounds and all abilities to make a real difference to their futures.
We are a respected and dynamic charity based in Buckinghamshire and Milton Keynes but reaching young people across the wider south east region.
This is an opportunity for someone with a can do attitude and a strong desire to make things happen.
You will join a supportive, driven, committed team whose desire to achieve is matched by an intention to enjoy work on a day to day basis. You will be based in Aylesbury. You should expect to enjoy being part of a collaborative, loud and energetic organisation.
Our Mission; To support all young people’s growth towards fulfilling and responsible adult lives, Action4Youth develops physical, mental, spiritual, moral and cultural abilities which act as:
· A Springboard towards realising dreams
· A Safety Net for those at risk
· A Voice of influence from the young and for the young
In order to benefit as many young people as possible while maintaining Action4Youth’s financial stability, we partner with those (government, schools, youth clubs, businesses, trusts and foundations and others) who share our mission.
What we do; Action4Youth delivers various youth programmes including; the National Citizen Service (NCS), Grow Your Ambition, The Inspiration Programme (TIP), The Breakout Programme, The Junction and an established mentoring programme.
Action4Youth takes the strategic lead for the voluntary organisations supporting children and young people aged 5 – 25 years across its area. It has around 75 organisations in membership and offers a range of essential support and services.
Our outdoor education centre, Caldecotte Xperience in Milton Keynes, creates opportunities for young people to have amazing, challenging, fun and sometimes transformational experiences. They learn what they can do rather than what they can’t, building their confidence and self-belief.
Action4Youth is the operating authority for Buckinghamshire, Milton Keynes and Northamptonshire for Open Awards Groups for the Duke of Edinburgh Award Scheme.
REPORTING TO: Programmes Director
HOURS: 37 hours per week – the role requires some evening and weekend work
LEAVE: 28 days holiday per annum plus bank/public holidays
CONTRACT: Full time, permanent
SALARY:Approx £37, 376- £44, 903
PENSION: Up to 5% matched contributions
TRAVEL: Travel around Buckinghamshire, Milton Keynes and surrounding counties will be necessary.
PURPOSE OF THE JOB:
Primary Function
Support the Programmes Director with design, planning, delivery and reporting of current and future Action4Youth Programmes and initiatives. The Programmes Manager will line manage specific programme teams, will have responsibility for working within a set budget and will be a key link with partner organisations ensuring best practice and efficient programme delivery. They will be responsible for monitoring contractual KPI’s and take the lead on reporting and impact measurement of specific programmes.
The Programmes Manager will need to provide cover for all their direct reports, as well having some of their own programme delivery. They will need to be confident with large groups of young people and be able to work flexibly. We are looking for an experienced line manager with good knowledge of HR processes and experience managing multiple different work streams. This a senior role suited to an experienced and insightful manager who will contribute to the strategic growth of Action4Youth.
Action4Youth currently operates a number of programmes/ services. The Programmes Manager will lead on the following; The Junction Youth Centre, The Inspiration Programme and Training/ Membership and Mentoring. You will also be required to assist with delivery and the on call rota for the National Citizen Service (NCS) programme during peak times. Other programmes may be added in future as Action4Youth develops new initiatives based on the needs of the young people we work with. This role will focus on each or any of these as required within Action4Youth’s overall senior team.
The Programmes Manager will directly line manage the Programmes Leader, The Junction Centre Manager and The Inspiration Programme Manager.
Programme Specific duties and responsibilities:
The Junction Youth Centre
The Junction is a multi service youth centre based in High Wycombe town centre, it is open 7 days a week from 4-9pm. The Junction is for young people aged 12-18 years (up to 25 with SEND) and is funded entirely from Grants and Trusts. The service offers a variety of sessions ranging from a general youth space, health and wellbeing, cooking and 1:1 mentoring.
The Programmes Manager will be expected to work at The Junction one day a week from 2- 9pm and will work with the Centre Manager to ensure the smooth running of the service. You will oversee contractual KPI’s and lead on reporting. This role will include being part of an on-call rota during evening and weekends.
The Inspiration programme
The Inspiration programme is an Action4Youth initiative that aims to broaden horizons and raise aspirations of young people. The programme takes place in schools across Bucks, Milton Keynes and surrounding counties and follows five pillars; Police and Criminal Justice, Health and Wellbeing, Arts and Culture, Community and the Environment and Working Life.
The Programmes Manager will oversee the successful delivery of The Inspiration Programme and support the Inspiration Programme Manager to plan, timetable and deliver high quality programmes. They will be responsible for quality control and will personally deliver at least one TIP programme across the academic year. They will need to work closely with the Development Team on growth of the programme and broaden our reach into more schools and geographical areas.
Training/ Membership and Mentoring
Action4Youth is an umbrella organisation for voluntary youth clubs and groups across Bucks and Milton Keynes. The Programmes Leader provides training, both internally and externally, and line manages the Aylesbury Vale and Milton Keynes Mentor. You will support the Programmes Leader to lead our membership and training programme, achieving set KPI’s, and ensure the smooth delivery of our mentoring programme.
NCS
NCS is the government’s flagship youth development programme, funded through the NCS Trust. NCS offers 16 and 17 year-olds from different backgrounds the chance to take part in a range of challenging activities away from, and in, their communities.
The Programmes Manager will assist their counterpart in delivery of the NCS programme at peak times; specifically working on seasonal staffing, training and wave management. You will be part of an out of hours on call rota and be required to be on site on programme start and finish days. When on call you will be required to provide programme guidance and support on safeguarding and incidents.
Key Tasks and Deliverables
- Work closely with the Programmes Director, Programmes Manager and your direct reports to ensure the successful and effective implementation of the above programmes
- Assist with out of hours on call duties for NCS residentials and The Junction Youth Centre- this will include incident management and safeguarding support
- Provide day to day management of the assigned projects ensuring effective programme delivery
- Plan projects, monitor overall progress, manage risks, opportunities and resolve issues as required to keep projects on track to agreed baselines and objectives.
- Provide direct line management to staff of the assigned programmes
- Demonstrate strong analytical skills and provide workable solutions to challenges/ barriers that may affect delivery
- Deliver programmes within set budgets and report planned and actuals to the Programmes Director/ funders.
- Report progress of projects at regular intervals to the Programmes Director.
- Ensure that reviews/meetings are appropriately conducted in line with the governance framework by chairing reviews and presenting progress reports to the Senior Management Team and external partners.
- Regularly review against agreed standards to ensure that project requirements are being met.
- Ensure you are well informed of contractual requirements and be able to adapt to changes in delivery requirements quickly and effectively.
- In this senior role you will have strategic responsibility for managing areas of activity involving the young people that we work with. You will have significant responsibility for Safeguarding and the safety of young people as they interact with the organisation.
- Raising the profile of Action4Youth, young people, the value of youth work and promote non-formal learning.
DUTIES AND RESPONSIBILITIES
- Support events and meetings when required.
- Effectively monitor, report and evaluate all aspects of work.
- Support the continued development of quality standards as specified by Action4Youth.
- To have regard for the vision of Action4Youth and to display a commitment to equal opportunities and to the protection and safeguarding of children, young people and vulnerable adults.
- Report any behaviour, conversations or comments which are inappropriate within a setting for children and young people.
Other Duties
To carry out any other Action4Youth duties as required by the Programmes Director, SMT or CEO including:
- Attending meetings as required
- Fulfilling any other reasonable duties requested by the Programmes Director, SMT or CEO
- Providing written reports for Action4Youth meetings when required.
- Administering own workload which includes meeting targets and deadlines in line with the Action4Youth Performance Management System.
- Attending relevant CPD training events in line with Performance Management appraisal.
- Undertaking responsibility, as part of the team, for all Health and Safety work related matters.
- Working within the guidelines of Action4Youth policies and procedures.
Person Specification – Programmes Manager
Essential
Experience/ Knowledge:
Strong youth engagement and facilitation experience.
Previous work experience in the youth, education or community sector.
Experience of planning, monitoring and evaluating work with young people.
A full UK driving licence and access to a vehicle.
Technical Job Related Skills:
Excellent communication skills, including being able to positively engage with young people and parent/ guardians from a variety of different backgrounds.
Ability to plan, prioritise and organise own workload.
Confident user of IT, including Excel, Word, PowerPoint, Social Media and CRM systems (Salesforce).
A flexible approach to work including willingness to take on tasks outside the normal remit and to work irregular hours.
Experienced line manager with good knowledge of HR processes.
Personal Job Related Skills:
Integrity and discretion when dealing with sensitive information.
Committed to young people’s personal and social development and to providing opportunities which enable them to reach their full potential.
A positive, enthusiastic and ‘can do’ approach to work.
Committed to your own learning and development
Confidence to present to and coordinate large/small, formal/informal meetings.
Ability to share information and work collaboratively with other agencies and stakeholders.
Prioritise and manage large workloads.
Work with and report to the Programmes Director.
Proven track record of effective line management.
Ability to work alone using own initiative.
A team player who is enthusiastic, friendly, approachable, flexible and a good problem solver.
Strong interpersonal skills, tact, sensitivity and diplomacy.
Understand the ethos, values and culture of Action4Youth.
Demonstrate an awareness of equal opportunities.
Education and Training:
Be committed to personal development and further training, as appropriate to the development of the role and Action4Youth.
Desirable
Experience working with young people in a residential setting
An understanding of the charitable/voluntary sector
Practical experience of designing and delivering presentations to a varied audience
Previous experience of using a CRM system (Salesforce) and the ability to run reports as required.
The client requests no contact from agencies or media sales.
Join our passionate team at Little St Pancras Nursery, part of the Saint Pancras Community Association in Camden, providing high-quality care and education for young children.
In this role, you'll support children's learning, development, and well-being in a nurturing, inclusive environment.
Ideal candidates will have a Level 2/3 qualification in childcare, a love for working with children, and a collaborative spirit.
Reports to: Nursery Manager
Hours of work: 20 hours per week, including 15 hours contact time with children when the Nursery is open. 39 weeks per year (term time plus one week).
Salary: £13.50 per hour
Full details can be found in the attached job description.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Improving the mental wellbeing of Londoners by supporting them to gain and sustain good employment
We are a dynamic mental health charity on a mission to support Londoners facing mental health challenges to harness good employment as part of their mental health recovery journey. We have been successfully changing lives for over 30 years by applying innovative evidence-based approaches to employment support. Our approach is guided by our core values, and we are dedicated to fostering an equitable, diverse, and inclusive organisation.
As an Employment Specialist at Twining Enterprise, you will play a crucial role in our IPS Workwise Employment Services programme. The service provides employment support to people across Northeast London, with serious mental health challenges, to gain and sustain work, using the internationally recognized Individual Placement and Support (IPS) approach. Your contributions will directly influence the lives of our clients, changing their lives by guiding them towards a path of empowerment and independence. A day in the role might include client meetings in person or online, reviewing client documents and providing feedback, following up on new client referrals, completing client records using Twining and partner databases, completing performance/progress reports, liaising with employers about potential job vacancies, going to jobs fairs, and liaising with referral partners.
Why Twining Enterprise?
Joining Twining Enterprise means more than just a job; it's an opportunity to be part of something bigger. We offer a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of our team, you will have the chance to grow both personally and professionally while making a lasting impact on the lives of those we serve.
We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess:
- A commitment to Twining's mission, vision, values;
- A dedication to promoting mental health and meaningful employment;
- A positivity to champion equality, diversity and inclusion;
- Deliver a high performance, quality-driven service. You will be required to lead by example in line with our values, motivate the team and demonstrate best practice principles of delivering an IPS employment service. This will include working alongside managers and frontline staff and members of partner/commissioner organisations.
- Deliver a role with a dual responsibility to clinical partners and Twining, while complying with Twining's internal procedures and all relationships, both internally and externally.
- Manage a caseload of up to 25 people, advising and supporting clients to overcome barriers, to help them find new employment and remain in work.
- Ensure Twining's CRM and the Trusts Rio system are updated with all plans and actions relating to your clients. Maintain accurate and up to date records of activity and outcomes in line with service performance requirements, ensuring the IT database is up to date and paperwork compliant.
- Create a culture of continuous improvement, taking ownership for problems, adopting forward thinking strategies for improvement in everything we do and take the lead on making change happen.
- To prepare participants for employment through assessing their individual employment needs through vocational profiling and then actively support them to achieve their employment goals in partnership with the clinical team.
- To provide individualised, ongoing support to participants once they have secured employment to assist them in sustaining employment.
- To promote the benefits of supporting participants to access employment, aiming to raise the profile of IPS services and raise expectations around the ability of participants to access paid employment.
- To proactively engage and work with external employers to open up and secure paid employment opportunities for participants who have experienced health problems. Ensuring the service is focused on accessing the hidden labour market to unlock jobs that match with participants preference.
- To provide advice and support to employers, as agreed with the individual, which may include negotiating adjustments and ongoing contact with supervisors to ensure job retention.
- To assess individual support needs related to work which might typically include help with benefits, travel to work, managing health at work etc.
- To provide effective in work support to individuals once they secure paid employment to ensure they retain it.
- To deliver employment workshops with other members of staff as required.
- To develop effective working relationships with a range of external agencies who might be better able to help individuals to achieve their employment goals for example, local colleges, training providers and external supported employment services.
- To maintain a professional relationship with the clients and with staff, with particular attention to confidentiality and maintenance of professional boundaries.
- Update and maintain NHS patient record (Rio).
The role holder must also:
- Pass a Disclosure and Barring Service (DBS) check at an Enhanced level.
- Possess excellent IT skills, including familiarity with Microsoft Office software, as well as experience updating and maintaining databases.
- Maintain accurate and up to date records of activity and outcomes in line with service performance requirements, ensuring the IT database is up to date and paperwork compliant.
- Receive regular supervision and training to meet individual, team and organization's needs.
- Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.
- Comply with and actively promote all Twining policies and procedures including Equality and Diversity, Safeguarding, Data Protection and the Health and Safety at Work Act 1974.
- IPS delivery experience (D)
- Demonstrable evidence of Continuing Professional Development (E)
- Experience of internal (and external) partnership working (E)
- Demonstrable experience of successfully working to targets (E)
- Experience working within a quality assured framework/standards and commitment to adhering to the IPS model of employment support/fidelity and employment retention (E)
- Experience of working with and supporting people who have experienced mental health problems and other unemployed disadvantaged groups into employment (D)
- Experience of joint working and working in multi-agency partnerships (D)
- Excellent IT skills, including familiarity with Microsoft Office software and previous experience of working with databases (E)
- Excellent verbal and written skills and ability to communicate concisely and effectively (E)
- Demonstrable experience of providing excellent customer service skills (E)
- Understanding of our participant group and the barriers they may face (E)
- Skilled in coaching and guiding people to maximise potential (E)
- Knowledge and understanding of the relationship between employment and mental health (D)
- Effective marketing skills with ability to build networks and develop successful partnerships across health & social care and employment sectors (D)
- Able to present confidently to external stakeholders and partners at various levels (D)
- Experience of opening job opportunities with a range of employers (D)
- Understanding of data protection and information security (E)
- Excellent interpersonal and communication skills (E)
- Dynamic personality, confident engaging with a range of stakeholders to promote the service (E).
- Good at building relationships with both internal and external stakeholders (E).
- Ability to use initiative when required and take a problem-solving approach to work tasks with the capacity to appreciate the strategic service context (E)
- Ability to work well as part of a team and independently when required (E)
- Demonstrates initiative, self-motivation and resourcefulness, being committed to seeing plans through to conclusion within agreed timescales (E)
- Strong belief in the value of employment in supporting good mental health (E).
- Empathetic and person centred (E).
- Open to feedback and proactive in addressing self-development (E).
- Proactive in managing one's own health and wellbeing (E).
- Be able to display an awareness, understanding and commitment to the protection and safeguarding of young people and vulnerable adults (E).
- This post requires a Disclosure and Barring Service (DBS) check at Enhanced level (E).
- Comply with and actively promote all Twining policies and procedures including Equality and Diversity, Safeguarding, Data Protection and the Health and Safety at Work Act 1974 (E).
- Trained in the IPS approach (D).
- Willingness to travel in designated Borough of Redbridge (E).
- Able to work flexible hours as the needs of the job dictate (E).
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Twining Enterprise is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We therefore encourage interested candidates to apply as soon as possible to ensure their application is considered.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for an enthusiastic and motivated candidate to join our team at The Bridge! We are a women's health and wellbeing charity that runs projects and services which address health and gender inequalities.
Want to work within a charity?
Be a welcoming and supportive presence for all who walk in our door?
Provide vital support for the running of women's health and wellbeing services for our community?
You’re our ideal candidate if you’re friendly and approachable; a real team player with excellent interpersonal skills and a passion for delivering top-notch customer service. Comfortable working in an often busy space, you’ll remain calm and organised under pressure, handling enquiries and offering information and assistance in a friendly, approachable manner.
This is the perfect opportunity for anyone looking for experience working in a mission-driven organisation dedicated to improving women’s health and mental wellbeing.
Sounds like you? Then we want to hear from you!
We have two vacancies avaliable with the below shift patterns:
vacancy 1 vacancy 2
Mondays: 16:00 - 20:30 Thursdays: 16:00 - 20:30
Tuesdays: 16:00 - 20:30 Fridays: 15:30 - 20:15
Wednesdays:16:00 - 20:30 (9.5 hours per week total)
Fridays: 07:45 - 13:00
(19.5 hours per week)
the main purpose of the role:
- to offer high quality customer service to all visitors and enquirers;
- to be responsible for the day to day operation of the reception area, providing information efficiently and effectively;
- to undertake administration for gym membership and meeting room bookings;
- to undertake additional general administration for The Bridge and provide administrative support to the management team when required.
Please note this post involves some evening work.
For more information please see the attached Job Description.
The client requests no contact from agencies or media sales.
This is a new role, working in a dynamic charity built on the aim of improving life for local people. We are a small, passionate team driving programmes to meet our community’s needs in North Kensington.
You will be responsible for overseeing Dalgarno Trust’s Programmes, and line managing our Community Champions Manager, Health Works Manager, Foodbank, Volunteer and Room Bookings Manager and Youth Programme Manager.
Purpose of the job:
- To maintain effective oversight of the delivery of a range of projects and programmes being managed by designated managers.
- To ensure performance management expectations are being met by each project and programme and reported to appropriate funders, including internal and external stakeholders.
- To provide leadership and direction to project and programme managers and work with other senior members of staff to achieve organisational goals.
Duties and responsibilities:
Service delivery management
- To keep abreast of key performance indicators expected to be measured and evidenced for each of the projects and programmes and keep under constant review the need for adjustments in processes to be able to achieve expected performance.
- To use Salesforce for monitoring and evaluating project outputs, outcomes, and impact for reporting to funders, including internal and external stakeholders.
- To support managers in understanding what information is required in terms of monitoring information expected by funders and the Board of Trustees.
- To develop and maintain a performance dashboard on all projects and programmes.
- To communicate performance information of projects and programmes (e.g. dashboard) regularly across the organisation and to internal and external stakeholders as directed by the CEO.
Human resources management
- To provide effective line management to designated staff, ensuring all necessary information about their time management, supervision records, leave arrangements, and other HR records (e.g. sickness) are up to date and available for management decisions and service delivery needs.
- To ensure performance targets, monthly one-to-one meetings, reviews, professional development plans are in place and in practice for each direct report.
- To work with other senior managers on creating management reports on workforce performance and development.
- To work with other senior managers and CEO to ensure organisational performance and service delivery information is helping achieve business development and growth.
- To provide leadership through coaching or other means to direct reports where this helps, is needed or achieves benefits for the individual and organisation.
- To promote and implement a culture that encourages proactivity among staff (e.g. learning from any potential failure and celebrating success).
Compliance and assurance
- To take responsibility for the Quality Assurance Mark ISO 9001 and aligning the actions from the Management System with wider organisational activity.
- To take part in the annual audit of actions for ISO 9001 and ensure any new actions are logged and communicated across the organisation as appropriate.
- To ensure all strands of responsibility under each programme is compliant and meeting legal and policy expectations (e.g. health and safety, safeguarding, data protection etc.).
- To ensure that controls on procuring goods and services for the organisation are always in place securing value for money. Strategic leadership and support
- To identify local and strategic issues pertinent to local communities and voluntary organisations.
- To influence/negotiate policies and ideas, projects and programmes of benefit to local communities.
- To effectively represent and where relevant and directed, form partnerships with organisations and / or external bodies, to develop growth opportunities.
- To contribute to maximising the income of the organisation by working with Head of Development and identifying opportunities and implementing necessary actions.
Other duties
- To support a culture of continuous improvement by suggesting, testing, and implementing ideas that help achieve this. To undertake any such other duties that are aligned with the nature of the job to meet the needs of the Dalgarno Trust and as instructed by the CEO.
- To adhere to the organisations equal opportunities policy, health and safety policy and all other Dalgarno Trust policie
A safe and happy Community Centre for the people of North Kensington, London
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Job description
Bristol Charities is entering a season of rapid development and growth and we are seeking a permanent Finance Manager to expand the capacity of the finance team, as we embed a new finance system to assist delivery of a new five-year strategic plan.
Our strategic plan is to expand our impact across Bristol through the implementation of a Hub delivery model, which will allow us to tailor our services and support within priority location and communities across the city.
If you care about Bristol and are passionate for positive change, then please come and join us on our journey.
FINANCE MANAGER
Contract: Permanent
Hours: Part-time (up to 28 hours per week, to be agreed). Additional hours may sometimes be required and can be taken as Time Off In Lieu (TOIL).
The charity’s Finance Manager will slot into the Corporate Services Directorate, working with the Director of Finance (Deputy CEO) to build on the great work of the Interim Finance Project Manager.
The postholder will have the opportunity to drive improvements and efficiencies across our core finance and IT operations. The postholder will help the charity collate, analyse and present its increasingly complex KPIs and data.
We offer the following benefits:
- Competitive salary with index-linked pay awards
- 5% employer pension contribution (matched)
- 4x Life Assurance
- 26 days annual leave, rising with length of service (plus Bank Holidays)
- Health Cash Plan
- Employee Assistance Programme
- BenefitHub discounts and perks platform
- Staff Wellbeing Group
- On-site café
- Free on-site parking
Deadline for applications: Sunday 13 October 2024
Interview dates: Week commencing 21 October 2024 (TBC)
The client requests no contact from agencies or media sales.
The deputy service manager will contribute to the management of the IDVA and community based services, in line with Refuge’s policies and procedures and quality management system. This involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors.
The post holder will provide line management and support to staff. This will include providing supervision on complex casework issues such as child protection, overseeing operational emergencies and ensuring high standards of support. Working closely with the services manager to ensure that contractual and other funding requirements are met fully and that Refuge’s high quality standards are maintained, the role may involve visiting potential sites and contributing to the establishment of new services in conjunction with the development team.
The job involves working closely with members of staff that support victims and survivors of domestic abuse using our services. As a member of the management team, the post holder will be required to participate in an out-of-hours management service.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
As part of this role, you will be required to participate in an out-of-hours on call rota.
Use of a car essential to the role.
The client requests no contact from agencies or media sales.