Communications Lead Jobs
Overview of Role:
As Human Resources Advisor you will be joining a small, friendly and supportive HR team providing advice and support to managers and staff across the full range of employee life-cycle activities. This is a maternity cover post, so is offered on a fixed term contract for 12 months. As this is a short-term contract, we are looking for someone with HR experience at this level who can also embody our culture as a charity with a Christian ethos.
You will provide HR advice and support, to our Centres of Mission (CoM) (which are local projects run in partnership with Diocese to share the Good News of Jesus); our central services team in Sheffield known as Co.Lab; and our Sheffield based conference centre and accommodation.
The HR Advisor will play a key role in developing and strengthening the relationship between the staff, line managers and HR and ensure we deliver an effective HR service which is aligned with the service to the wider organisation. The post holder will work closely with managers in making sure the Christian ethos and values of Church Army are part of their culture and practice as line managers.
This role suits someone who is a HR generalist with strong knowledge of key HR practices including recruitment and retention, employee relations and development and training. The ideal candidate will be experienced in working in HR and hold a related qualification such as CIPD. As the role will be the link between HR, CoMs and our Co.Lab team, the post holder will play a key part in ensuring the vision, values and ethos of Church Army are evident. They will also bring their day-to-day experience of those areas into shaping the practice of the HR Team.
Salary: £21,029 (0.7) per annum / £24,033 (0.8) per annum (FTE £30,041) per annum
Hours: Flexible options for part-time hours (FTE is 37.5 hours):
26.25 hours (0.7) per week
30 hours (0.8) per week
Working pattern flexible between Monday to Friday.
Pension: Church Army is an auto enrolment pension employer. You will be assessed under pension auto enrolment criteria.
Annual Leave:173.25 hours (0.7) per annum / 198 hours (0.8) per annum (inclusive of Bank Holidays) (FTE is 247.5 hours = 25 days plus eight days bank holidays)
Contract: Part-time, Fixed Term (Maternity Cover)
We want everyone everywhere to encounter God’s love and be empowered to transform their communities through faith shared in words and action.
The client requests no contact from agencies or media sales.
We have an exciting opportunity to join us as a Multi-Crime Team Leader at Victim Support Wiltshire, working 30 hours a week.
Do you want to make a difference every day?
Do you want to lead and inspire a team to achieve their goals, continually learn, and adapt to provide the best service for victims of crime?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances & maternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is home-based, but will require extensive travel across Wiltshire and Swindon to attend in-person meetings and work from various community hubs.
- Ensure the delivery of excellent services to victims of crime and retain and develop contracts for services by supporting and managing operational staff
- Work collaboratively with the Operations Manager and management team, in order to achieve the implementation of work force plans and the development of the service to maximise positive outcomes for those that access the service
- Proactively promote the service, raise awareness of services & work with professionals collaboratively to improve the access to and quality of services
You will need:
An understanding of the Criminal justice system and the impact of crime on victims and witnesses
An understanding of legislation relating to equal opportunities and diversity, inclusivity, safeguarding and risk assessments
A practical understanding of the requirement for confidentiality and safe working practice and maintenance of records in accordance with the Data Protection Act and other legal requirements
Experience of working in a challenging and changing environment with an emphasis on customer focus and excellence in service delivery
Demonstrable experience of providing crisis management, support and guidance in sometimes stressful and difficult situations to a team with a client service focus
Excellent communication, negotiation and advisory skills, both written and verbal when interacting professionally with a range of agencies and individuals.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Supporter Care Manager
REQ000786
£36,489pa
Woking Surrey GU21 4LL / Hybrid Working
This is a UK based contract and as such, you are required to have the Right to Work in the UK. Evidence of your Right to Work will be checked prior to interview.
At WWF-UK we’re committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.
About the role
We’re looking to recruit a Supporter Care Manager to join our Supporter Income and Engagement team to help embed and nurture a supporter-centric culture within WWF UK.
As Supporter Care Manager, you will be responsible for developing your team and helping to foster a culture of excellence, accountability, and teamwork, where vision is shared, quality and service standards are outstanding, and success is celebrated. This will include working with all members of the wider Supporter Care team, including 2 other Supporter Care Managers, and line managing a small team of Supporter Care Specialists. You will build rapport with supporters and continually drive efficiency, innovation and quality of processes and services to maximise supporter satisfaction and retention.
We’re looking for someone with:
· Used to leading & developing team members.
· Experience of successfully managing complex customer enquiries/complaints.
· Good understanding of Supporter Operations role in ensuring supporter satisfaction, retention & loyalty.
· Knowledge of risk management & contact databases.
· Understanding of compliance within a customer-facing environment, including GDPR, PCI DSS & safeguarding procedures
· Strong communication, team working & interpersonal skills.
Benefits, rewards & location
The salary for this role is £36,486. We also offer a full benefits and rewards package including:
· Annual leave starting at 26 days a year, rising one day each year to a maximum of 30 days plus bank holidays
· Flexible working options
· 5% employer contribution to pension, increased to 10% with employee contribution.
· Training and development opportunities
· Regular wellbeing initiatives.
This role is hybrid and you’ll be required to be in the office 20% of your contracted hours. The job is based at our UK head office, the Living Planet Centre in Woking, Surrey. The Living Planet Centre is one of the greenest buildings in the UK, and you’ll hot desk among trees and gardens.
About WWF-UK
We’re a global conservation charity with hundreds of projects around the world and millions of supporters.
At WWF-UK, we’re bringing our world back to life. Protecting what’s left is not enough – we’re now in a race to restore the natural world and prevent catastrophic climate change before it’s too late. And it’s a race we can still win.
We’re courageous and passionate about fighting for the future we want to see – a world where people and nature can thrive.
We were born out of passion and science, and for more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We operate with integrity, collaboratively and with respect for those we work alongside.
How to apply and the recruitment process
Please click on the link and apply via our website by completing the application form and submitting a copy of your up-to-date CV and a supporting statement to highlight what makes you a good fit for us.
Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.
Deputy Chief Finance Officer
University Hospital Dorset NHS Foundation Trust
Band 9 salary package £105,385 - £121,271 dependant on experience
About Us
University Hospitals Dorset (UHD) comprises three hospitals: the Royal Bournemouth, Poole and Christchurch Hospitals which provide services to around 750,000 people across Bournemouth, Poole, Christchurch, East Dorset, Purbeck and parts of the New Forest.
In addition; we have secured over £500 million in national capital funding through the Sustainability and Transformation Programme, New Hospitals Programme and Frontline Digitisation Programme to enable our once in a generation transformation.
Beyond the walls of the hospitals, we provide specialist services such as Oncology, Neurology and Cardiac across the whole of Dorset, South Wiltshire and parts of Hampshire and we also provide services in many community settings, including patients' homes. Our population is one of the oldest in the UK and there are some very significant health inequalities.
The Role
We are currently looking to recruit an exceptional, professional and highly motivated Deputy Chief Finance Officer to provide leadership and support to the Chief Finance Officer and wider Finance team. Each year we are entrusted with over £850 million of public money and you will play a crucial role in ensuring we achieve the maximum possible value for our patients.
In conjunction with the Chief Finance Officer, the Deputy Chief Finance Officer is responsible for providing a fully comprehensive financial management service to the organisation to develop and implement the Trust's overall financial and commercial strategies.
You will support the CFO to develop and deliver the finance strategy, which supports delivery of the overall Trust strategy. This includes ensuring that resources are effectively deployed to provide the best possible care and value for money for our patients.
The role will provide leadership to the finance function including a focus on leadership and culture, talent and skills development, and recruitment and retention.
You will also have responsibility for reporting the financial position to Committees of the Trust Board, including being a standing member of the Finance and Performance Committee deputise for the CFO at Trust Board, Council of Governor and other meetings as necessary.
About You
To succeed in this role you will:
* Be a qualified accountant with significant experience working in a large, complex organisation and ideally experience of providing expert advice on both strategic and operational matters relating to all aspects of the finance and commercial portfolio.
* Have excellent verbal and written communication skills and demonstrable experience of leading and engaging with finance and other corporate functions to develop a mature and rounded service. You will be expected to work with partners across the Dorset Integrated Care System to develop comprehensive financial plans that are fully aligned to clinical, operational and workforce plans and stand up to detailed regulatory scrutiny so prior experience in this area would be useful.
* Be financially and politically aware, bringing a high level of NHS knowledge on the delivery of good financial control and financial governance ensuring that an effective service is delivered, deputising for the CFO as appropriate.
* Be a strong leader able to communicate well with your peers and team members and have resilience to adapt quickly to changing priorities and demands from internal and external stakeholders and the wider health economy.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT THE ROLE
We are seeking a Programmes Coordinator/Facilitator to join the Safe Ground team in HMP Lowdham Grange, Nottingham and take the lead in the effective setup, delivery, and evaluation of Safe Ground's programmes. The role involves delivering arts-based interventions aimed at supporting participants in their personal development, family relationships, and rehabilitation. You will be based at HMP Lowdham Grange, where you will develop collaborative partnerships with colleagues at the Visitors' Centre, as well as with key prison teams, wing staff, and, most importantly, the programme participants.
SIG Safe Ground is a nationally recognised and award-winning arts organisation, specialising in the design and delivery of impactful, arts-based therapeutic group interventions. With nearly three decades of experience, we have established ourselves as leaders in transforming lives within both prison and community settings. Our evidence-based programs are known for their artistic high quality and adaptability, offering flexible delivery options and bespoke solutions tailored to the specific needs of each service.
You will be required to undertake additional training and vetting as per the requirements of the prison.
Hours/Shift Pattern: 37.5 hours Monday to Friday 09:00 - 17:00, hours may vary dependent on needs of the service.
We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity .
As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.
What we offer:
- 25 days annual leave, increasing with length of service
- Training and Development including access to courses, upskilling, and progression plans
- Employee Assistance Programme including counselling
- Reflect Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Life Assurance Scheme
- Cycle to work scheme
- Annual Staff Awards
If you have the passion, creativity, and tenacity to make a real difference to people’s lives, challenge stigma and make our communities safer, we would love to hear from you!
ABOUT YOU
We're looking for someone with a passion for arts-based interventions, you will see relationships as central to personal development and be creative in your approach to positively influence and persuade others. You will be able to use group work, arts, and drama techniques to support participants to rehearse new behaviours and experience alternative perspectives. You will have excellent communication skills, and support skills.
What we are looking for:
- Background in arts education, dramatherapy, applied theatre or equivalent
- Practical experience and/or knowledge on group work facilitation
- Experience of working with and engaging with diverse groups of people from varying backgrounds
- IT proficiency, able to learn new software. Confidence in Microsoft packages
- Resonance with Safe Ground and Social Interest Group values
- Understanding and/or experience working with therapeutic groupwork techniques, be able to deliver this to others
- Ability to follow organisational policies and process in line with external governance
What we would like, but not essential:
- Previous experience within a prison or other criminal justice setting and/or within a similar role
- Previous experience in a similar organisation/industry/role
- Understanding/experience working with therapeutic groupwork techniques
- Ability to positively persuade, empower, and influence others
OVERVIEW OF KEY RESPONSIBILITIES
- Create and deliver engaging high-quality programmes which support rehabilitation, reintegration, and reablement for participants within the prison at various stages of their personal journey.
- Coordinate all aspects of promotion, recruitment and evaluation of programmes.
- Develop content and deliver this to different learning needs and styles.
- Co-Facilitate workshops and activities to support rehabilitation, combining arts-based interventions with course delivery.
- Collect and manage feedback, using this to continuously improve content and programmes.
- Support with all aspects of risk management, information management, and case recording as needed.
- Admin will vary.
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Salary and Hours: £20,875 per annum
Contract: Permanent, 35 hours per week
Based: Marie Curie Shop - Chapel Allerton
Closing date: We are reviewing applications as soon as they are received. We advise you APPLY NOW if you are interested.
Interview process: If your application is deemed successful, you will be invited into the store for an interview.
Marie Curie is one of the UK's most loved charities and the leader in end-of-life care and support. We're fighting for a better end of life for all because we believe that every day of your life matters - from the first to the last. You may have seen our recent TV advert here.
Edit by Marie Curie is our new concept store that will sell premium high street brands and premium second-hand fashion, footwear and accessories for the environmentally conscious shopper. With a focus on utilising recycled and reclaimed materials for our store décor and products we can help to build a sustainable future for all!
Our Retail Manager role offers a fantastic opportunity for you to build on your existing retail experience and commercial thinking to create an inviting, minimalistic shop which encourages environmentally friendly sales and promotes excellent customer service.
No week is the same and you'll have bags of variety in your role.
Marie Curie Benefits Package:
- Season ticket loan -for travelling to and from work
- Defined contribution schemes for Pension
- Marie Curie Group Personal Pension Scheme
- Loan schemes for bikes; computers and satellite navigation systems
- Introduce a friend scheme
- Help with childcare cost (TC apply)
- Entitled under Marie Curie Blue Light Card
- Entitled to Benefit-Hub Discount Scheme
- Life assurance - for all employees
- Eye care - (under Display Screen Equipment (DSE) regulations, Marie Curie will pay towards sight tests if you use computer screens and other displays as part of your job)
What's in it for you:
- Annual leave allowance: 25 days plus 8 public holidays (pro rata)
- Competitive Policy for parental/sick leave
- Continuous Professional Development - (Marie Curie supports and encourages personal and professional development)
- Industry leading training programmes
- Flexible Working
- Free DBS
What we are looking for:
- Solid experience working in a retail role in a fast paced environment
- Experience of cash handling and financial management procedures (including completion of sales records)
- Good organisational and leadership skills with the ability to prioritise workload and balance competing demands
- Excellent communication skills and the ability to communicate with tact and discretion
- Strong IT skills with knowledge of using various Social Media channels
- Knowledge of fashion and use of Social Media is desirable
- Team management experience would be an advantage
You'll be part of a friendly, passionate team with a manager who supports you and your career development.
And best of all, the work you do every day will make a real difference in people's lives
To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.
We're committed to making reasonable adjustments to support you throughout the application and selection process. You can request support via [email protected]
This role will be subject to receiving a satisfactory disclosure check.
We reserve the right to close this vacancy early. Agencies need not apply.
Digital Empowerment Officer (Community Engagement)
Home-Based covering a patch around Lincolnshire
£28,718 to £31,909 per annum plus Excellent Benefits
Can you help to empower communities by championing the difference that digital inclusion can make?
Our client is currently recruiting for a Digital Empowerment Officer to join their Community Engagement team. As a Digital Empowerment Officer, you will lead in the coordination, development and delivery of digital inclusion projects, initiatives and activities for Platform customers and communities.
This is a role where you will be active in communities promoting the use of digital platforms, tackling barriers to digital exclusion, and helping to improve digital skills. Within this role, you will be building on the existing successes with the team and will receive support from your colleagues to be successful in the role.
The Digital Empowerment Officer will be responsible for supporting communities in places including Louth, Skegness, Market Harborough, Gainsborough and Boston. Any required travel will be reimbursed in line with their current policy and current Inland Revenue Mileage rates.
What you can expect from the role
- Working with communities to promote the use of our client's digital services and customer portals.
- Working with internal stakeholders, you will be a digital specialist for project teams who are looking to understand the technological implications from the customer’s perspective.
- Working with external stakeholders and partners, developing relationships with Digital Champions Volunteers to help further promote the digital services.
- Producing marketing material for a range of digital and online training, events and initiatives through a variety of different methods, such as newsletters, blogs, social media etc.
- Playing a pivotal role in the testing and piloting of digital and Internet ready products.
What they are looking for in you
- A good understanding of how digital inclusion can help people and enthusiasm for digital solutions.
- You will be a people person; communication will be key to this role not only for working with our customers but also for working with external stakeholders.
- Experience of working in a customer engagement, community or voluntary environment would be preferred.
- A patient and empathetic approach.
- Proven ability to actively identify new ways to engage successfully with customers and communities.
- Due to the nature of the role the successful applicant will have a DBS check carried out before commencing employment.
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The successful applicant will also need to be able to drive and have access to a vehicle. Whilst part of the role will be home-based you will be expected to regularly travel to the communities around Lincolnshire.
Some of their great benefits include:
- Up to 28 days annual leave (plus bank holidays) with the opportunity to buy and sell leave
- Family friendly policies including generous Paternity, Maternity, Shared Parental and Adoption leave plus 3 days paid Urgent Domestic Leave
- Medicash membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts
- Health Cash Plan worth up to £1700 p/a with cashback for dental, optical, physio and complementary therapies and more
- Pension contribution scheme with employer contributions of up to 12% (inclusive of life assurance and dependent on employee contributions)
- Learning and Development opportunities
- Salary sacrifice electric vehicle scheme and cycle to work scheme
- Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers
Capital Projects Manager
Are you looking for an exciting opportunity to work for an organisation that makes a difference? An organisation that nurtures its staff, encourages development and rewards staff for their hard work. If the answer is yes, then this is the place for you!
We are looking for a Capital Projects Manager to provide an effective and efficient administrative service to approximately 100 schools. Internally this role is known as a Schools Premises Officer.
This is hybrid-working role, with flexibility to work from home for up to 40% of the working week.
Position: Capital Project Manager (internally known as Schools Premises Officer)
Location: Oxford/hybrid (with frequent travelling to schools and premises across Oxford)
Hours: Full-time, 37 hours per week
Salary: £40,041.20 to £43,120.75
Contract: Permanent
Closing Date: Midnight on Sunday 20 October 2024
Interview Date: Thursday 7 November 2024, Oxford
The Role
We are seeking a Schools Premises Officer to provide an effective and efficient administrative service to approximately 100 schools and ODBE in respect of the delivery of capital projects and property management.
This is a key role which will involve working with many different stakeholders across the Diocese, including external consultants, Head teachers, bursars, school business managers, Governing Bodies and their representatives.
About You
You do not need to be a practising Christian or have a faith to work here. Around 50% of staff are not practising Christians but are comfortable with the Christian ethos that underpins the organisations work. However, all staff do have a desire to make a difference.
You will need to have excellent communication skills and ability to deal with people at all levels to gain trust and maintain good working relationships with key stakeholders.
You will have project management experience including co-ordinating contracts to ensure they are carried out within costs, on time, and to the correct quality level.
Due to the nature of the role you must have access to a vehicle for work purposes and be able to travel across the diocese area within Oxford.
Only shortlisted candidates will be contacted for interviews. If you do not hear from us, your application has not been successful.
The Organisation
The Diocese is the administrative area of the Church, broadly speaking, covers the three counties of Berkshire, Buckinghamshire, and Oxfordshire. There are 815 churches in the Diocese – more than any other diocese in the Church of England. So, in many ways the best description is that it is the family of the 55,000 or so regular worshippers in these churches.
Benefits:
- 25 days holiday per annum, rising each year by one day to a maximum of 30 days
- In addition to the statutory UK public holidays, the Diocese offers three privilege days
- Hybrid working
- Free parking and subsidised on-site café
- Generous employer pension contribution of 12.5% which includes death in service benefit (5% Employee Contribution)
- Electric car and cycle-to-work salary sacrifice schemes
- Access to wellbeing support via Employee Assistance Programme
- Enhanced family-friendly policies and a generous sick pay provision
- Access to low-interest financial services from Churches Mutual Credit Union including loans
- An attractive modern working environment
You may also have experience in areas such as Capital Projects, Capital Projects Manager, Capital Projects Officer, Capital Projects Lead, Contract Manager, Property, Facilities, Maintenance, Site, Construction.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
The Global Wind Energy Council (GWEC) is exclusively partnering with Robertson Bell, in our search for a Head of Finance to join our team on a permanent basis. GWEC’s mission is to ensure that wind power establishes itself as the answer to today’s energy challenges, providing substantial environmental and economic benefits.
The Head of Finance is a new role which supports the growth of the global finance team in line with the rapid organisational growth and spread internationally. The Head of Finance role shall provide financial leadership, alongside the CFO, through proactive engagement with each business unit vertical, robust support, monitoring and challenge of financial decision-making in context of plans and strategic directives informing key decisions across the Global Organisation.
The organisation:
We are a high-profile non-profit organisation and trade association leading the international clean energy transition as the world seeks to stay within 1.5c global warming target. We have innovative programmes and collaborations promoting sustainable offshore and onshore wind development, mentoring women working in wind industry, education and energy access.
GWEC are a Belgium registered association with subsidiary companies and offices in the UK, India, China, Portugal, Singapore, UAE and Vietnam and a global staff of around 75. We have grown our revenue five times in as many years and have bold growth plans over the next decade as we seek the urgent scale up of wind and clean energy in new and existing markets. We have over 20 live grants of up to $4m in value to support our work, particularly in the regional focus markets such as Southeast Asia.
The key duties of this Head of Finance are as follows:
- Prepare annual global organisation budgets by entity, business unit and project.
- Prepare multi-year forecasts and financial plans built on known and likely projects, activities, expected growth and blue-sky scenarios.
- Prepare regular financial performance reports for the Executive Committee and Board.
- Have critical oversight of the global results consolidation.
- Lead the Global Finance team with 3 direct reports and outsourced local relationships for each office jurisdiction.
- Prepare quarterly global and entity forecasts and supervise cashflow.
- Hold oversight of global fiscal and tax compliance.
- Plan, forecast and monitor recovery of funds from grant funded projects.
- Promote the visibility of financial data and outputs to stakeholders through continuous improvement and integration of finance and related systems and processes.
- Deputise for the CFO on Financial matters at Senior Management Team and Executive Committee meetings as required.
The successful candidate will have:
- Qualified as an Accountant: ACA, CIMA, ACCA or equivalent.
- Non-profit experience, particularly with grants and project financial reporting.
- International experience – ideally at HQ group level (non-profit or commercial) demonstrating an understanding of cultural and logistical challenges.
- Excellent FP&A experience, including modelling, budgeting and forecasting.
- Experience of managing a finance team.
- Experience providing a proactive partnering role to business operations, especially in ensuring achievement of budgets
- The willingness to travel internationally to other GWEC offices on an infrequent basis.
Candidates must live within a commutable distance from our offices in Southwick, Brighton, although opportunities to work from home will be on offer for 3-4 days per week.
The deadline for applications is on Sunday 6th October but applications will be under continuous review in advance of this date, so submit your CV today to make sure you don’t miss out!
The Children's Society (TCS) is at an exciting stage of its journey with a clear organisational goal and renewed commitment to reverse the damaging decline in children's wellbeing. This is no ordinary job, with the scale of the crisis needing strong policy and public affairs advocates. As we move towards addressing the strategic goal of reversing the decline in children's wellbeing, we need to create innovative policies that seek to address the drivers of low wellbeing and the structural inequalities young people experience, including the risks they young people are facing on a daily basis. The Policy and Public Affairs Manager (Adolescent Risk and Vulnerability) is a high-profile role, both internally and externally. This critical role is part of our newly established Policy, Advocacy and Influencing knowledge group, which brings together colleagues across policy, public affairs and campaigning to work together to ensure effective strategic influencing in our three policy areas ( adolescent risk and vulnerability, mental health, poverty). The role sits within our Youth Impact domain, which brings together teams directly supporting young people across the country in practice and our national programmes. What connects us is our desire to be grounded in youth voice and to change the systems that surround young people for the better to ultimately lead to improved outcomes for young people. ROLEWe are looking for a talented and ambitious manager to develop and deliver an ambitious new policy and influencing programme for our risk portfolio. The ideal candidate will have an in-depth understanding of the issues facing children and young people most at risk, as well as prior experience in influencing local and national government to bring about tangible change across systems, services and support. With a new government, there is a renewed momentum and opportunities for change, and we are looking for someone to mobilise and leverage this to deliver real impact for young people most at risk across the UK. A key part of this role will be your ability to understand and react to the current political environment, and to work both internally and externally to ensure that our policy and public affairs engagement is grounded in the insights and experiences from our practitioners and young people we work with. KEY SKILLS AND COMPETENCIESThe required skills and competencies for this role are:
-Knowledge of social policy issues affecting the most at risk children across the UK: ambitious and optimistic for change in children and young people's lives - with an interest and experience in driving policy change at a strategic/governmental level. Specific knowledge in one or more of the areas within adolescent risk and vulnerability.
-Experience and understanding of UK politics and policy making, including legislative processes (nationally and locally): experience of navigating local and national politics, with a view to influencing the political agenda through policy and campaigning, for the benefit of children and young people.
-Youth voice and influence: a commitment to amplifying young people's voices and the ongoing development of lived experience influencing your work and that of your teams.
-Safeguarding knowledge and experience: experience of working in an environment where the safety and safeguarding of children and young people is an organisational priority; and the ability to apply safeguarding principles and application of safeguarding policies to the work of your teams.
-People management and leadership (leading multi-disciplinary teams): a brilliant people and resource manager - able to work with colleagues in multi disciplinary teams to ensure they prioritise and deliver, as well as work strategically to join people, services, projects, and initiatives together to achieve our organisational objectives.
-Networking and relationship building: ability to work across the organisation, collaborating internally, and within external networks and partnerships to benefit our work, and achieve our goal.
-Critical thinking and data literacy: curious approach - applying critical thinking, able to produce, interpret and report high quality data to showcase your team's impact and performance, and the impact of the organisation. Experience working with practice colleagues/frontline staff to translate evidence to strategic policy is an added value
-Strategic policy skills: Proven ability to strategically influence government policy through targeted policy projects, and through external partnerships with strategic partners.
-Anti-discriminatory practice: A commitment to equality, diversity, and inclusion to progress the Youth Impact domains commitments to anti-racism, adopting an intersectional lens to our work.
-Excellent communication skills: Ability to synthesize and communicate complex policy and systemic issues to a rage of audiences. Excellent written and verbal/presentation skills. Media training and experience preferred. Ability to communicate complex topics, simply - internally and externally.
INFO ABOUT THE CHILDREN'S SOCIETY
The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
Therefore, candidates applying for work in our Youth Impact Domain will be required to complete full employment history as part of the application process.
The closing date for applications is 11.59pm on Sunday 13th October.First-round assessment/interviews will be held virtually on Monday 28th October.Final interviews will be held in London on Tuesday 12th November.
Family Support Worker
£23,000 pa + benefits (including 25 days annual leave, company car and pension)
Liverpool and the surrounding areas
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are is looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our Liverpool Team.
Reporting to the Family Support Manager and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a stressful and emotional environment you will have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss, and change - and how best to help others deal with its impact.
Location:
This role covers Liverpool and surrounding areas. The role does require travel, however you have the freedom to plan your own diary around the demands of both the families you are working with, your team, and also any personal appointments you may need to attend.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly.
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees, this includes.
· Flexible working hours to balance home and working life
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please visit our website via the link and apply online.
Close date: 31st October 2024
Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Head of Operations
We’re looking for a Head of Operations to support the ongoing growth and development of an exciting charitable organisation.
Position: Head of Operations
Location: Remote, with occasional UK travel to meetings and events (travelling expenses and subsistence paid)
Hours: Part-time: 0.6FTE – 08.FTE
Contract: 2-year fixed-term contract
Salary: Up to £43,000 pro-rata depending on experience
Closing date: 12 noon Friday 4th October
About the role:
We are seeking a Head of Operations to work with the CEO and senior leadership team to manage a broad scope of operational functions, including workplace governance, people management, digital support, data and risk management. The Head of Operations will be a collaborative and hands-on professional with project and people management skills, a track record of operational change management, and the ability to inspire colleagues in new ways of working that ensure the efficient day-to-day running of the Foundation - driving system, quality and process improvements.
Key areas of responsibility include:
- Working with the CEO to deliver effective day-to-day operations for the organisation, managing the Operational Excellence Workstream and our approach to Quality.
- Oversee HR, culture and people function, including recruitment, retention, performance evaluation, employee learning & development, working with our external HR advisors when required.
- Promote a culture of equity, inclusion and collaboration, nurturing a positive and supportive environment for all.
- Embed cross-team working, building key relationships and highlighting synergies across our working practices to deliver efficiencies and improvements.
- Oversee compliance with relevant legal, regulatory, and ethical standards, ensuring all policies are current and regularly reviewed, including annual review by trustees (e.g. GDPR, Charities Commission) and manage our Complaints process.
- Lead on the management and implementation of safeguarding - ensuring appropriate policies, training and guidance are regularly reviewed.
- Support the CEO in maintaining strong governance and adherence to best practices in charity governance and reporting, including keeping the risk register up to date and progressing actions.
- Produce management reports for the CEO and Trustees as required, supporting the Annual Report & Accounts production and Board of Trustees administration.
- Oversee cyber security and coordinate IT support services, including the Foundation’s IT and digital platforms – maintaining licenses, agreements and contracts.
Essential knowledge, skills & experience include:
- Previous experience in a Senior Operations management role, preferably in a charity or not-for-profit setting
- Strong leadership qualities to lead operations and fulfil an executive function
- Reliable with a high level of discretion and integrity – able to deal with sensitive and confidential matters
- Excellent IT and digital skills including Microsoft Office 365. Skilled in using workplace systems including Teams and SharePoint
- Exceptional interpersonal, verbal and written communication skills
- Experience of managing compliance and risk, including safeguarding and GDPR – able to identify and respond to organisational risks
- Exceptional people management and coaching skills with experience of managing HR and L&D functions
- Excellent project management and organisational skills, able to multi-task with attention to detail
- Demonstrable commitment to ED&I, and actioning this through an inclusive culture and positive working practices
- Strong analytical and problem-solving skills
- Risk management: able to identify and manage organisational risks and operational issues
About the organisation:
The Employer is a UK charity that helps people rebuild their lives after gambling harm. The foundation's programs focus on:
- Restoring mental, physical and emotional wellbeing
- Overcoming isolation and reconnecting with a healthier support network
- Rediscovering confidence and self-belief
- Identifying practical coping strategies
The foundation's programs are free and include support from Recovery Coaches who have their own lived experience of gambling harm. The programs help people build stronger, more holistic recovery capital, in order to sustain a positive recovery with reduced vulnerability to relapse
How to apply
Send your CV and a cover letter before the closing date. Your letter should explain your skills and interests and what you would bring to the role. Please explain why you are motivated to apply for this role, applications without cover letters will not be considered.
Diversity, Inclusion and Safeguarding
The employer is committed to creating an inclusive culture. We understand the importance of incorporating all aspects of diversity, equity, and inclusion in everything we do. We aspire to increase the diversity of our team, and we encourage candidates with a range of work and life experiences to apply, in particular people from ethnic minority groups, who are underrepresented in our organisation.
We believe everyone should feel safe in their working environment and be supported to achieve their potential. This role will require an Enhanced DBS check and be subject to satisfactory references and online checks, but experience with the CJS is not an automatic barrier to joining our team.
You may also have experience in areas such as: Director of Operations, Operations Director, Operations Manager, Head of Operations, Regional Operations Director, Multi-site Manager, Multi-site Director, Senior Operations Manager, and Senior Operations Director.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Experienced Associate Independent Investigating Officers (IOs) for Stage 2 Complaints (This role sits within our Independent Person for Complaints (IPC) service)
Contract: Associate
Hours: Variable, according to demand for services/caseload and role in investigation
Salary: £25.25 per hour (50% professional rate for travel plus expenses)
Location: Associate Independent Investigating Officers for Complaints primarily work from home. Some travel may be required as part of an investigation – location will vary according to the referral received from the Local Authority. Cases will be allocated to Associate IOs living locally to the referring authority, wherever possible.
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity, founded by Thomas Coram in London, helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About the Role
We are seeking additional experienced Associate Independent Investigating Officers (IO) for Complaints, to increase our capacity to respond to referrals from Local Authorities to provide an independent element to the formal Stage 2 investigations under the Children Act 1989.
The IO will lead investigations, and will give the complainant (who may be a child, young person or adult) the opportunity to express their view, ensure the child or young person’s rights and best interests are at the centre of the investigation and that the investigation/review process is open and transparent. They write a report on the investigation/review, which is submitted to the referring agency.
The Job Description document sets out the expectations for an Associate Independent Person for Complaints (IPC) who is approved by Coram Voice. IPCs are independent, freelance and responsible for their own work. Nevertheless, IPCs are accountable to the organisation for their professional standards and are expected to comply with Coram Voice Code of Ethics and Practice Guidelines.
Please Note: the nature of associate work means that we cannot guarantee a regular amount of work, and complaints will be allocated dependent on the associate’s availability, location and the needs and demands of the individual case. Investigation work takes place Monday to Friday within working hours. This position is not suitable for applicants who already work or have commitments more than two days within the working week.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: Please note this is a rolling recruitment campaign
Interview Date: TBC
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBTQ+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
We are a leading children’s rights organisation. We champion the rights of children and get young voices heard in decisions that matter to them.
The client requests no contact from agencies or media sales.
Sense has an exciting opportunity for a motivated individual to join us as our National Events Manager on a 6 month fixed term basis. You will be working flexibly between home and our head office in King's Cross, London.
We are looking for an experienced and proactive events manager to join our ambitious National Events team. This role will manage the recruitment, marketing and logistics of events within our National Events portfolio including our largest event, London Marathon, managing a team of 500 and raising over £1M, alongside managing events such as Paris Marathon. This role also manages one direct line report and has strategic oversight of their events. of the events that they manage.
Key responsibilities include:
- Successfully manage allocated events in the National Events portfolio, ensuring the events achieve their financial targets and generate net income and ensuring their continued success into the future.
- Working with the Head of Events to set and regularly monitor income and expenditure budgets, putting mitigation plans in place when needed.
- Lead on the product development of one to two new Sense-owned challenge products to re-engage warm supporters and engage cold audiences through smart data analysis and a good understanding of the challenge events market.
- Line manage a National Events Fundraiser, ensuring that they are achieving their core objectives, reach the KPIs for their Events and supporting their professional development.
- Lead on the development of the role’s event marketing, promotional and communication plans, ensuring these are fully implemented and adhered to.
- Play an active role in events strategy and planning meetings, contributing viable and carefully evaluated ideas and opportunities.
- Recruit and steward event participants and support other colleagues with this, as required.
Key skills and experience
- Extensive experience of successful events fundraising
- Experience of managing a variety of fundraising events with large volumes of participants
- Demonstrable experience of budgeting and financial reporting.
- Considerable involvement in strategic event planning.
- Proven experience in evaluating current events and implementing these learnings in future project plans.
- Experience in evaluating new event fundraising opportunities.
- Excellent organisational and administrative skills with an ability to prioritise, plan and manage a complex and varied workload
- Able to manage and analyse events and participant data via database management systems
- Excellent networking and interpersonal skills with the maturity and ability to communicate with a wide range of supporters, colleagues, supplier etc.
- A willingness to travel in the UK and to attend and assist at events during evenings and weekends, for both the national and community teams
- Highly organised, efficient, methodical approach to work with strong organisational skills and attention to detail
- Flexible enough to work on own initiative but also team focused
- Supportive, reliable and enthusiastic team member
For a full job description and person specification, please see the link on the left hand side of the page.
About Sense
For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Sense are proud to be a Disability Confident Employer.
Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.
To apply
Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the job description and person specification before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.
For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose:
To lead, co-ordinate, manage and expand our Community Wellbeing Team services for children and families and to ensure the smooth running of these services. To jointly oversee the delivery of services from the Phoenix Youth Centre by YMCA East Surrey and by other partner organisations.
Main Responsibilities:
See attached Job Description
Hours of work:
35 hours a week, Monday to Friday 9.30am to 5.30pm, excluding an hours unpaid break each day, Occasional evening work required (with a corresponding later start time or possibility to claim time off in lieu).
Location:
YMCA Phoenix Youth Centre, Preston Manor Road, Tadworth, Surrey KT20 5FB
Salary:
£33,280.00 to £37,440.00 per annum depending on qualifications and experience
Annual Leave
Five weeks plus bank holidays. Holidays increase after two years service to a maximum of six weeks after six years service. The holdiay year runs from 1st April to 31st March each year. (Pro-Rata for Part Time).
Benefits
The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.
There is free parking available at all sites. YMCA East Surrey also operates a Bike to Work Scheme.
There is an YMCA East Surrey pension scheme - details available on request.
Closing date and Interviews:
Close date: Monday 30th September 2024 at 9am
Presentation and Interview date: Friday 4th October 2024
Main Responsibilities:
Service Management & Development • To develop, oversee and expand existing service provision to meet the requirements of the EWMH services contract with Surrey Wellbeing Partnership. Services will be designed around the iThrive framework to deliver information, advice and early intervention for children, young people and families. They will build on existing YMCA East Surrey services
. • To work with the EWMH Manager to develop and implement a business plan across community services. • To manage a team of practitioners and an office administrator, including carrying out regular one-to-ones, annual appraisals, setting objectives and development and training.
• To be the first point of operational contact for the Community Wellbeing Team, including supporting practitioners with risk management and reporting.
• To work collaboratively and effectively with partners across the Surrey Wellbeing Partnership and Mindworks Alliance to keep up to date on and respond to local and emerging needs, to take referrals or refer on/signpost and to share good practice.
• To promote and publicise the Community Wellbeing Team and EWMH services among relevant agencies, referrers, service users and potential service users.
• To manage administration linked to the recruitment and induction of new staff. Service Delivery/Administration (Community Wellbeing Team Manager 03.06.24)
• To manage referrals into the Community Wellbeing Team and ensure that appropriate data is recorded accurately and kept up to date.
• To liaise with families and other professionals about referrals and service provision.
• To jointly oversee the Phoenix Youth Centre so that it is staffed and appropriately maintained to support delivery of both YMCA East Surrey services and services delivered by other organisations.
• To report to and liaise with the EWMH Manager regarding the delivery of the service. • To ensure that client complaints are investigated and dealt with appropriately
. • To work with the EWMH Manager to identify and manage safeguarding and other risks and to liaise with the Designated Safeguarding Lead in line with YMCA East Surrey protocols and team operational process.
• To contribute to the development and delivery of training and parent/carer workshops as and when required. Service Monitoring & Evaluation
• To set up and maintain appropriate record keeping systems in line with data protection requirements. • To ensure service outcomes and outputs are effectively monitored and evaluated and prepare service statistics in conjunction with EWMH Manager and Mindworks Delivery Manager.
• To produce reports on activity, impact and outcomes plus provide input to the wider YMCA East Surrey Annual Impact Report.
• To produce client case studies for internal and external communication purposes.
Other • Any other duties are required to be performed within the grade and renumeration of the role.
• We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure (with barred children/vulnerable adults). We require you to understand and demonstrate this commitment and attend any required