Communications Jobs
Are you excited about the prospect of working in the environment sector at the grass roots level?
Are you interested in local energy issues that address the climate emergency? If so, we have a great opportunity for you.
You’ll be working in CSE’s Local and Community Empowerment team whose mission is to ensure that all communities feel inspired and able to play a meaningful role in the transition to a more sustainable and fairer energy system.
Pay and conditions
- The role is full-time (37.5 hours per week).
- The salary for the role will be £23,820 – £25,369 per annum
- You will be entitled to 25 days paid holiday (plus statutory holidays).
CSE offer a range of benefits including (but not limited to):
- Subsidised bike purchase
- Tech Scheme
- Life Assurance
- Health Cash plan
- Retail discounts and discounted breakdown cover
Specific responsibilities
An applicant appointed to the role will be expected to:
- Engage with a range of stakeholders, potentially building community groups, local authorities, town and parish councils, and voluntary sector organisations to take action on climate change.
- Provide administrative support for timely delivery of project activities, accurate record keeping and robust reporting across a range of CSE projects and initiatives.
- Help with the planning, promotion and delivery of training sessions, workshops and events.
- Represent CSE on a range of projects, in external, in-person and online meetings and events.
- Develop materials and approaches to promote our projects, activities, reports and publications to ensure effective engagement with our target audiences.
Essential attributes for this role include:
- O’level/GCSE Maths and English
- Basic understanding of the broad themes driving the sustainable energy, fuel poverty and climate change work of CSE.
- Highly organised and able to manage time and busy workload.
- Excellent written and verbal communication skills.
- Experience of working as part of a team.
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.
How to apply
To apply, please download and complete the application form available from our website. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification.
The closing date for applications is 12:00 midnight on Friday 16 August 2024.
Interviews are expected to take place Wednesday 11 September at our offices in Bristol though this date is subject to change.
If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.
Harris Hill are delighted to be working with an East London Hospital Charity to recruit a Legacy Fundraising Manager.
This newly created position will become part of the Public Fundraising team and will develop and implement a legacy fundraising programme that will allow the charity to realise the great untapped potential of gifts in wills for the Charity. The Legacy Fundraising Manager will be tasked with increasing the number of legacy enquirers and pledgers from existing and new supporters and contribute to the charity’s sustainable long-term income growth
Gifts in wills are an important income stream for the charity, last year raising over £2M towards our fundraised income, despite limited promotion in this area. This is an exciting opportunity for an experienced legacy fundraiser to really make their mark and develop a programme of activity that will feed our future legacy pipeline.
Your key responsibilities will include;
- Developing and driving forward an engaging and inspiring programme of activity that will increase numbers of legacy enquirers and pledgers from existing and new supporters.
- Project managing legacy fundraising activities, including creative development, briefing and managing external suppliers, briefing data selections and assessing results.
- Managing a legacy pipeline - engaging prospects, generating enquiries, moving supporters from enquirers to pledgers, stewarding pledgers and legator family members.
- Applying a strategic approach to legacy fundraising, producing annual fundraising plans, and contributing to longer term strategic growth of legacy income for the charity.
- As the programme grows there will likely be opportunities to develop and deliver legacy cultivation and stewardship events, alongside a digital and offline communication plan - making the most of existing events in the calendar as well as working with colleagues in the major giving team to explore other opportunities to engage those on the legacy pipeline in person.
This position would ideally suit a candidate with;
- A strong track record of legacy fundraising, with a broad knowledge of the gifts in wills marketplace and an ability to champion legacies
- Excellent experience and knowledge of relationship fundraising, marketing, cultivation and stewardship techniques needed for legacy fundraising
- Strong analytical and strategic planning skills, and competent using data and insight to plan supporter focused activity
- Passion for improving healthcare and patient experience for the people of East London, and in supporting the amazing NHS staff who work for this Health Trust
- Willing to contribute to the wider fundraising strategy and to represent fundraising both internally and externally with passion and professionalism
This is hybrid role requiring 2 day per week working from their office. This is a full time position, but requests for more flexible working may be considered.
For more information about this position and next steps please apply here now.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Are you interested in working in a role which makes a lasting difference to the lives of vulnerable adults in Bristol?
We have some exciting opportunities to join the teams across Bristol as Assistant Support Workers (known internally as Duty Worker) where you can develop valuable skills and experience while playing a key role in providing support to St Mungo’s clients. We currently have vacancies available as part of our Complex Needs service in Longhills and Speedwell, and at our Bristol Women’s Pathway (*women only).
Where you will work:
We are committed to working with a Recovery Based Approach. Our teams offer a safe and supportive environment to meet people’s individual needs and recover from the effects of homelessness.
Our mixed complex needs service provides level 1 hostel accommodation and housing-related support for vulnerable adults with complex needs. It is open to individuals and couples (and pets!) with diverse backgrounds, including ex-offenders, and people with mental health or substance misuse problems.
Our Women’s only service provide specialist safe space accommodation to women with complex needs, and who experienced abuse, exploitation or Violence Against Women and Girls (VAWG).
About the role:
In the role of Duty Worker, you will be the first point of contact at reception for St Mungo’s clients and visitors and have the opportunity to create a welcoming and supportive environment within the project. Other responsibilities will include:
- Jointly running the project day to day with other members of the team.
- Working on reception to answer phones, oversee entry to the building, and provide basic advice and support to clients.
- Keeping communal areas and office space clean and tidy.
- Coordinating important Health and Safety checks and other administrative duties.
- Work alongside the team to provide a person-centred support to residents and clients.
- In this role your typical working hours will be Monday – Friday 9am – 5pm.
About you
This is a fantastic role for people looking to develop a career in the sector; a number of current Managers started their career as Duty Workers. If you can demonstrate the below, we encourage you to apply!
- Good communication skills, and some experience of dealing directly with the public and/or clients or customers in a busy service environment.
- Personal experience of homelessness and/or an understanding of; and empathy for the issues faced by people experiencing homelessness.
- A genuine interest in helping vulnerable people to make positive changes in their life, and the willingness to develop these valuable skills.
- Good organisational skills, with basic IT and admin skills.
*For posts in our Women’s service for genuine occupational requirement reasons we are looking to appoint a female only for these posts (exemption under the Equality Act 2010 Part 1 Schedule 9).
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10 am on 12 August 2024
Interview and assessments on: 21-22 August 2024
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
Our client, a prestigious London University, is currently seeking a dynamic individual to join them as a temporary Clinical Trials Manager. The position is 35 hours per week, for 3 months in the first instance. The role offers hybrid working, with at least one day per week based in Whitechapel, one day per week in Chelsea and the rest remote.
Key Responsibilities for this role include:
- Responsibility for the overall set-up and coordination of the trial and feasibility study.
- Acting as the main liaison between the various stakeholders involved within the unit.
- Monitoring trial progress and ensuring adherence to the project plan; identifying, evaluating and rectifying problems at various trial sites as they arise.
- Travelling to various sites, where necessary, to conduct monitoring activities, perform source data verification and assess adherence to relevant protocol and regulations.
- Processing various financial paperwork, including invoices, credit notes, expense claims and transfers for participating trial sites, ensuring all documents are kept up to date.
- Providing both regular and ad hoc information to all trial sites, including reports, updates and guidance.
- Establishing procedures to ensure adherence to protocols and various administrative requirements, and training staff in relevant procedures.
- Keeping up to date with subject related and professional issues and relevant legislation by attending meetings, conferences, training courses and reading relevant materials - applying gained knowledge through working practices.
- Monitor trial progress and prepare progress reports for the Trial Management Group, Steering Committees, various relevant stakeholders and regulatory authorities.
- Maintaining trial files; overseeing the management of the master and site files.
- Keeping accurate written and digital records, ensuring all records are stored securely, maintaining confidentiality of all stored data in line with data protection regulations.
To be considered for this position, you should possess:
- Previous experience in a similar role, preferably within a higher education setting.
- Demonstrable, strong experience in managing or coordinating clinical research studies, specifically multi-centre trials.
- Experience of working with patients and/or research participants.
- Experience in study development and set up, including necessary procedures for study approval with research ethics committee.
- Understanding of the research & development processes and sponsor organisations.
- Knowledge of good clinical practice, and data protection guidelines and regulations.
- Excellent communication and organisational skills with a keen attention to detail.
- Evidence of advancing your own knowledge and understanding of diversity issues.
- Proficiency in using various IT systems.
- Excellent interpersonal skills, enabling constructive and useful interactions with both internal and external stakeholders.
- Analytical skills and ability to problem solve and make quick decisions.
The position aims to start as soon as possible, requiring candidates to be available immediately or have a short notice period to be considered.
If you would like to be considered for this opportunity, kindly express your interest by submitting your CV in Word format.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Location (UK): North West England
Benefits: Read more about the excellent benefits we offer on our profile page
Travel: Frequently across the region and occasionally to attend meetings/events across UK
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
Our Services and Influencing Directorate is a supportive team, passionate about providing high-quality services to people with arthritis, helping people to take greater control of their condition and to make positive, informed choices to live well with arthritis.
We are looking to develop our services in the North West of England to be able to offer services to people living with arthritis and chronic pain.
About the role
The service offers peer-led self-management and physical activity courses both within communities and online. Courses are designed to support people to develop the confidence, knowledge, and skills to live well with their condition.
You will help us to develop and pilot services for young people transitioning from our Young People and families service to adult services.
You will help us to ensure our services reach diverse communities in the North West, by co-producing resources and testing ways of working.
You will co-ordinate all aspects of the Versus Arthritis service, including recruiting volunteers, course promotion and building relationships in the community. You will be responsible for supporting volunteers to deliver services, as well as monitoring and evaluation so that we can effectively demonstrate the impact the service is making.
About you
If your knowledge, skills and experience include the following then we’d love to hear from you.
To be successful in the role, you will be committed to the Versus Arthritis values and behaviours as well as having:
- Experience of delivering services within the voluntary sector.
- Experience of supporting volunteers.
- Experience of building and maintaining relationships with local organisations and stakeholders, to develop effective partnerships.
- Experience of service monitoring, evaluation and delivering reports to meet targets.
- Strong communication skills – both written and verbal, and experience of presenting in front of groups of people.
- Strong administrative and IT skills – including Microsoft Excel and Outlook.
- Strong organisational skills and the ability to prioritise work effectively.
You must be based, and hold the right to work, in the UK to apply for this position.
Application deadline and shortlisting
- We advise candidates to apply early as we reserve the right to close applications ahead of this date.
- Only shortlisted candidates will be contacted.
We do not wish to receive contact from agencies or media sales.
Interview
Interview dates to be confirmed.
As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting opportunity to join a high performing and friendly fundraising team and either take the next step in your career or bring your considerable knowledge and expertise to an organisation willing to invest in its fundraising team.
We help children and young people (up to age 25), parents, and families, to rebuild their lives when a child grieves or when a child dies. We also provide training to professionals, equipping them to provide the best possible care to bereaved families.
Special Events Fundraiser
Hours: 22.5 hours (3 days) per week
Salary: £35,000 pro rata per annum (£21,000)
Base: Hybrid Working (From home and from either our Loudwater Head Office in Buckinghamshire or Widnes in Cheshire)
We are looking for a highly motivated and talented part-time Special Events Fundraiser who will take a lead role in the planning and delivery of the charity’s special events involving high value, corporate and celebrity supporters. The postholder will work closely with the Head of Corporates and Philanthropy to plan and deliver a portfolio of special events to exemplary standards to ensure their success.
You will have excellent event planning and management skills; be able to manage the demands of a diverse event portfolio and have confidence in working with high profile event committees, high value supporters and other stakeholders. You will be highly organised and personable, with strong communication and influencing skills. A strong team ethic is essential, with the ability to work collaboratively with colleagues to define and achieve mutual goals.
Child Bereavement UK offers a generous package of benefits including an employee assistance programme, 5% pension contribution and life assurance scheme.
Closing date: 14 August. Initial interviews to be conducted over Zoom
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Applications will be reviewed, and interviews offered, on an on-going basis. We reserve the right to close the role prior to the closing date, should a suitable applicant be found, so please submit your application as soon as possible.
The Charity is committed to creating a safe and welcoming atmosphere for everyone, and one that challenges all forms of oppression or discrimination including those based on age, gender or gender reassignment, marital or civil partnership status, pregnancy or maternity leave, disability, race (which includes nationality, citizenship, ethnic or national origins), religion/faith or belief, sexual orientation(collectively known in law as the ‘protected characteristics’), as well as any oppression or discrimination based on other physical characteristics or impairments, occupation, income, wealth, or unrelated criminal convictions.
No agencies please.
This full-time post is available immediately, on a permanent basis.
This role offers the opportunity for hybrid working – some time on campus and some from home.
Summary of the role
Philanthropy plays an increasingly significant role in the success of the University of Exeter. Our most recent campaign, Making the Exceptional Happen, raised over £70m and 100,000 volunteering hours in support the institution’s mission. As the University begins a new chapter with the launch of its 2030 Strategy, we are seeking to recruit outstanding, experienced and resilient fundraisers to help us plan and deliver our future philanthropic endeavours.
You will identify and generate significant philanthropic income from individuals (predominantly University of Exeter alumni) and organisations in the UK and overseas. Working collaboratively with colleagues, you will seek funding for a wide range of University priorities, allying them to donor interests.
With a track record of securing major gifts, you will maximise your experience to generate five and six figure donations on a regular basis. Your excellent communication skills and the vision to work across University departments will facilitate revenue generation.
You must be able to develop and demonstrate a thorough understanding of the University and our strengths and priorities. Above all, you must understand donor motivation and expand the pool of potential donors by using your own initiative.
Please ensure you read the Job Description and Person Specification for full details of this role.
Our Equality, Diversity and Inclusion Commitment
We are committed to ensuring reasonable adjustments are available for interviews and workplaces.
Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community.
With over 30,000 students and 7,000 staff from 150 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN and Project Juno for Physics), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer.
We are proud signatories of the Armed Forces Covenant and welcome applications from service people.
Benefits
We offer some fantastic benefits including:
- 41 days leave
- options for flexible working
- onsite gyms and a cycle to work scheme
- sector leading policies around maternity, adoption and shared parental leave (up to 26wks full pay), paternity leave (up to 6wks full pay) and a Fertility Treatment Policy
- stunning campus environments in Exeter and Cornwall, in the beautiful South West of England
Further information
For an informal discussion about the role, please contact Simon Tyson (Head of Development) +44 (0)1392 722152.
The client requests no contact from agencies or media sales.
Senior Privacy/Data Protection Analyst (2088)
Location: Oxford or any existing Oxfam Regional or Country Office location on approval provided the candidate has the right to work from the preferred location.
Hours: 36 in the UK in line with country location (if outside the UK)
Salary: £ 36,826 - £ 45,844 in the UK In line with country location (if outside the UK)
Job Type: Fixed Term
Closing Date: 18 August 2024
Oxfam is a global movement of people working together to end the injustice of poverty.
Do you have experience in working with personal data, applying data protection principles and ensuring data rights are fully met?
Do you have experience in working in a professional team, and building effective support networks?
Do you have a passion for privacy and data rights?
If the answer is yes, then we would like to hear from you.
The Role:
Oxfam Great Britain is seeking a Senior Privacy Analyst to join our Data Protection team on a maternity cover basis until June 2025. This role comes at an exciting time of growth and development as we work to raise awareness and support culture change regarding data and data rights throughout the organisation.
As a Senior Privacy Analyst, you will ensure compliance with data protection regulations, manage data protection risks, and handle data subject requests. You will also provide expert advice on data protection issues, conduct privacy impact assessments, and deliver training to staff to embed best practices across the organisation. Additionally, you will play a key role in helping us build and develop a network of local data protection focal points to extend our reach and ensure a consistent approach to data protection.
Your work will be crucial to Oxfam’s commitment to creating a kinder, radically better world where everyone has the power to thrive, not just survive. By protecting data rights, you will help us fight the injustices and inequalities that fuel poverty, aligning with our mission to overcome these challenges and make a lasting impact on the most vulnerable people on the planet.
What we are looking for:
We’re looking for a candidate who cares about Oxfam's mission to end poverty and is personally aligned to our feminist principles and values of empowerment, accountability and inclusion in all you do.
An ideal candidate for the role will also be / have:
Experience:
- Demonstrated experience in a privacy or data protection role, preferably within an large organisation.
- Proven track record of managing data privacy projects, including conducting privacy impact assessments and ensuring compliance with data protection regulations (such as GDPR).
- Experience in providing strategic advice and guidance on data protection matters to various stakeholders within an organisation.
Knowledge:
- In-depth understanding of data protection laws and regulations, including GDPR and other relevant privacy frameworks.
- Strong knowledge of information security principles and how they intersect with data protection.
- Awareness of the ethical considerations related to data privacy, particularly in a humanitarian or development context.
Competencies:
- Excellent analytical skills, with the ability to interpret complex legislation and translate it into practical advice and actionable policies.
- Strong communication and interpersonal skills, capable of conveying complex privacy concepts to non-expert audiences and engaging effectively with diverse stakeholders.
- Proven ability to work collaboratively in a multicultural and multidisciplinary environment, demonstrating respect for diversity and inclusion.
- High level of organisational skills, with the ability to manage multiple tasks and projects simultaneously while maintaining attention to detail.
We believe in empowering our team members to make a real impact and are looking for someone who shares our commitment to accountability and inclusion. If you are passionate about privacy and data protection and want to contribute to a global cause, we would love to hear from you.
We offer:
We offer a competitive salary and a range of additional benefits to staff including flexible working options, generous pension scheme, annual leave, additional leave allowances, company sick pay, life assurance and a range of other benefits.
This role offers a fantastic opportunity for someone looking for a secondment to develop their skills or gain experience in a step-up position within a large global organisation. You'll have the chance to make a tangible difference in the way Oxfam operates, ensuring no inadvertent harm is done. You will play a key role in creating and implementing practical and effective policies and processes, working alongside a team of passionate specialists in their respective fields.
You will have the opportunity to share your knowledge, experience, and skills within the team, while also learning from your colleagues. This role will help you maintain, extend, and develop your data protection expertise, and acquire additional skills for effective collaboration across the organisation. You will work with various teams, including those raising funds, running campaigns, and working directly with beneficiaries worldwide, to enhance the quality and safety of personal data handling.
From the day you join Oxfam we invite you to stretch and learn in your role. Our wide range of Learning & Development opportunities includes in-house courses, e-learning modules, on-the job learning opportunities, coaching and mentoring, and much more.
Flexfam:
We believe flexible working is key to building the Oxfam of the future, so we’re open to talking through the type of flexible arrangements which might work for you.
How to apply:
As part of your online application, please upload your up to date CV and Cover Letter explaining your suitability against the essential criteria in the job profile.
Our values and commitment to safeguarding
Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.
We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.
About us
Oxfam is a global community who believe poverty isn’t inevitable. It’s an injustice that can be overcome. We are shop volunteers, women’s right activists, marathon runners, aid workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water engineers and more. And we won’t stop until everyone can live life without poverty for good.
Oxfam GB is a member of international confederation of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries.
A thriving diverse Oxfam:
It’s people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we’re committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today.
To do that:
- We need to dismantle the unequal power structures that exist everywhere, this including Oxfam and the wider development and charity sectors.
- We need an inclusive Oxfam where everyone can bring who they are to our work and feels celebrated for the differences they bring.
- We want and need everyone, and that means we need you.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This role provides support to LGBTQ+ people who have experienced domestic abuse and are living in safe accommodation in the community. The goal is to help people prepare for independent living in their own tenancies. The Resettlement Worker will meet with each resident to assess their needs and agree goals which will help them achieve independence. The Resettlement Worker then puts together a support plan and meets regularly with service users to provide support, challenge and encouragement as they make their journey.
Key Responsibilities
• To provide a high quality, flexible and responsive support service to LGBTQ+ people who have experienced domestic abuse, supporting them towards independent living or suitable alternative housing through the provision of 1-1 support sessions and group work.
• To assess the individual needs of each person and provide a bespoke support plan.
• To ensure that effective service user participation mechanisms are in place.
• To ensure a high level of customer care and practice at all times.
• To develop links with relevant external agencies.
Main Duties of the Post
Support Sessions
• To give holistic support to LGBTQ+ people accessing our domestic abuse resettlement service and to provide proactive support to these service users who are sometimes hard to engage.
• To meet face to face with service users regularly to provide structured support, in relation to LGBTQ+ and Housing specific issues, such as gender identity pathways, mental health services, health issues, safeguarding, liaising with the professional network.
• To work with LGBTQ+ people to develop and review individual support plans and risk assessments.
• To liaise with other service providers ensuring service users receive the necessary support to sustain their accommodation, acquire relevant independent living skills, maintain or improve positive physical and mental health and access into meaningful occupation of their time.
Financial Support
• To assist service users in maximising and managing their income including universal credit, ESA, PIP and Housing Benefit.
Semi-independent Living Support
• To work with service users to enable them to develop the life and social skills necessary to sustain their accommodation and prepare them for independent living.
• To assess individual service user’s suitability for independent accommodation.
• To act quickly to manage incidents and to advise, support and assist service users unable to maintain supported accommodation into more appropriate housing options.
Resettlement
• To support service users in the completion of application forms necessary to support move-on housing, including the private rented sector.
• To ensure that all service users are provided with information about local services whilst in safe accommodation and during their move on.
• To ensure all service users are fully aware of their rights and responsibilities in their home.
• To work with housing providers, both public and private, to negotiate move on options.
Groupwork, Consultation and Participation
• To work as part of a team in developing user participation.
• To identify and develop appropriate and flexible processes for consulting with our service users, via social media platforms, newsletters, events and workshops.
• To devise innovative and creative ways of involving LGBTQ+ people in the running of the service with an independent approach.
• Supporting our service users to participate in group and peer support and to access online support mechanisms.
• Facilitating and promoting an LGBTQ+ group work programme.
Other Duties
• To establish and maintain accurate and complete records in all areas of work.
• To complete statistics for the collation of performance and funding information.
• To maintain up to date knowledge of legislation and regulations in relation to funders and other key areas.
• To participate in individual and clinical supervision meetings, annual appraisals and training.
• To act in accordance with the organisation’s Diversity Policy, Health and Safety Policy, Code of Conduct and all other corporate policies and procedures.
• To act in the best interests of Stonewall Housing and its clients at all times.
• To work flexibly and outside of regular working hours as necessary.
• To promote Stonewall Housing at external meetings and community events.
• To carry out any other duties commensurate with the aims and objectives of the post that may be required.
PERSON SPECIFICATION
Essential Experience
· Experience of working with homeless or vulnerable people, in a voluntary or paid employment setting.
· Experience of providing advice and advocacy support to vulnerable people in a professional setting.
· Experience of working with and delivering services to a diverse client group with a wide range of support needs.
· Experience of lone working and working as part of team.
Essential Knowledge
· Knowledge of Housing Legislation and how it applies to those experiencing or at risk of experiencing homelessness.
· Knowledge and understanding of the causes and effects of homelessness, particularly in relation to LGBTQ+ people.
· Knowledge of the current benefits available to single people.
· Knowledge of common themes, trends and issues within supported and shared accommodation.
· Knowledge of pathways into medical and social support for LGBTQ+ people.
Essential Skills and Abilities
· Ability to provide a range of housing-related advice and advocacy services, i.e. assessment, developing and using opening letters, support planning, case working, independent living support, welfare benefits advice and providing resettlement support.
· Ability to manage challenging behaviour and complex needs, report and raise incidents and safeguarding alerts.
· Ability to prioritise and maintain case work across multiple service users at the same time.
· Excellent recording and reporting skills to accurately reflect work with young people.
· Excellent written and verbal communication with vulnerable people.
· Ability to effectively involve and engage LGBTQ+ people in services.
· To be resilient in regard to working with challenging behaviour from service users who may have experienced trauma leading them to be mistrustful of support providers.
As with all members of Stonewall Housing’s Team, the postholder will also:
· Be an adept and nimble multitasker who relishes being busy and can keep multiple plates spinning.
· Have strong networking and relationship-building skills.
· Have a positive and can-do attitude.
· Be able to adapt to changing circumstances with flexibility, and to work well under pressure.
· Be required to support the wider Stonewall Housing team when needed, to ensure the smooth running of the organisation.
· Join Stonewall Housing’s All Team meeting in person (held near Liverpool Street Station) once per month.
· Be able to travel occasionally around the UK for key events.
· To work as part of a mostly-remote team, embracing online communication and collaboration tools.
· To receive regular supervision from the line manager and attend training courses as required.
Your attitude and personal attributes
· A commitment to equal opportunities in all aspects of work.
· A commitment to the aims, values and beliefs of the organisation.
· Ability to empathise with vulnerable LGBTQ+ people.
Conditions:
This job description does not constitute a ‘terms and conditions of employment’. It is provided only as a guide to assist the employee in the performance of their job. Stonewall Housing is an evolving organisation and therefore changes to the employees’ duties may be necessary from time to time. The job description is not intended to be inflexible or a finite list of tasks and may be varied from time to time after consultation/discussion with the post holder.
More about who we are:
Stonewall Housing is the UK’s leading LGBTQ+ homelessness charity. We help LGBTQ+ people in the UK who are experiencing homelessness or living in an unsafe environment.
Founded in 1983, we provide specialist housing advice, advocacy and support for LGBTQ+ people who are homeless or at risk of homelessness. We have specialisms in Mental Health, Domestic Abuse and Supported Accommodation.
We’re a team of caring, driven people, fighting to end homelessness and ensure that everyone has a safe and secure space to call home.
Our Values:
· We are LGBTQ+ informed.
· We are tenacious.
· We are empowering.
· We are collaborative.
· We are inclusive.
What we can offer you:
Whatever stage of your career you may be at, we’ll support you with the training and development that you to reach your goals.
Our benefits include:
· Competitive salary
· Flexible working
· Generous annual leave – 30 days (FTE)
· An additional ‘Stonewall Housing’ day off per year
· Pension scheme
· Employee Assistance Programme
Stonewall Housing’s core hours are between 10:00 – 16:00 and staff can agree regular working patterns with their line manager.
Applying for the role:
No formal qualifications are needed for this role, and we encourage everyone with the appropriate skills, experience and potential to apply. We welcome applications from those who are able to understand and show empathy with our mission and purpose.
We’re committed to building a diverse and inclusive workforce that represents the people we support. We particularly welcome applications from people who are Black, Asian or from other minority backgrounds. We welcome difference whether it’s gender, gender identity or expression, race, disability, age, sexual orientation, religion or belief, marital status, national origin, or pregnancy and maternity status; so please be yourself! Additionally, we particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
For more information about us, please visit our website and follow Stonewall Housing on our social channels.
Equity is important to the success of our team and work. We don’t want any barriers to applying so if you want to discuss particular aspects of our approach, or get a better understanding of whether Stonewall Housing (or this role) is right for you, then please contact John, our Services Manager, on john[at]stonewallhousing[dot]org.
Interesting in researching more about us? If you're looking us up online to help with your application, bear in mind that Stonewall Housing is both a Community Benefit Society and Charitable Foundation. Our company number is IP24277R and our charity number is 1187437. You can find Stonewall Housing Charitable Foundation (SHCF) on the Charity Commission Register, and Stonewall Housing Association (SHA) on the FCA (Financial Conduct Authority) Register.
Have a look at the Job Description and Person Spec and send us your CV and a letter detailing how you meet the requirements and will do an excellent job for our service users. Don't hesitate to let us know what you'll need support with.
Please make sure your cover letter responds to all essential criteria in the Person Specification as this is how we will assess and shortlist.
Providing LGBTQ+ people of all ages who are homeless or at risk of homelessness with support, advice and advocacy.
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The client requests no contact from agencies or media sales.
People, workforce and culture are critical to the future of UK health research, which is why supporting the next generation of researchers to reach their full potential is one of the Academy’s five strategic priorities. The Careers Policy Officer will play an important role in delivering this priority as a key member of the Academy’s Science Base and Careers Policy team.
You’ll have a real opportunity to make a difference, working with a range of colleagues within the Academy as well as external stakeholders like research leaders in academia, the NHS and industry to broaden the range of people and disciplines engaged in biomedical and health research through provision of clear, effective and attractive career pathways.
We are looking for somebody who is committed to improving health for all supported by the best research and evidence, has strong analytical skills, the ability to summarise complex information, and thrives on working with others to produce high quality outputs. You’ll normally have a degree or similar qualification or equivalent work experience in a relevant area.
Experience working on research careers/career development, and knowledge of research policy issues would be advantageous. We will prioritise applicants with relevant work experience. We welcome applications from people with a variety of professional backgrounds.
Benefits
- Salary progression framework
- Hybrid and agile working
- 29 days’ annual leave including Christmas closure dates, plus bank holidays
- Pension (the Academy contributes 7.5% of gross salary to a pension scheme, with an employee contribution of 3%)
- Life assurance
- Season ticket travel loan (interest free)
- Family-friendly benefits (enhanced maternity and paternity leave, coaching for parents returning to work)
- Subscription to Headspace and Class pass
- Staff training to support your development including EDI training
For more information and to apply, please visit our careers page.
Closing date: Midday on Monday, 12 August 2024.
Interview date: w/c 19 August 2024.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As Educational Partnerships Manager you will be a key contributor to the South Central & East of England regional educational partnerships team, supporting the team to achieve shared KPIs for the region and the wider organisation. The role of Educational Partnerships Manager involves working directly with young people and teachers in schools that are delivering / supporting the delivery of our Young Enterprise programmes.
The Educational Partnerships Manager role will suit someone who can work with young people, build rapport and engage young people from a range of backgrounds. You will need to be confident in working within education settings and liaising with school staff, volunteers, and corporate volunteers. This can be a varied role, but a very exciting role as well as very rewarding. Your experience in relationship development and management will help with developing new schools as well as supporting existing school relationships. There is not an exhaustive list but is to provide you with a flavour of the role.
We are looking for:
- A motivated self-starter
- Ability to develop new relationships with range of stakeholders and support existing ones
- Confident and happy in presenting and delivering to large audiences
- Good organisational, prioritising, and problem-solving skills, with the resilience to work effectively under pressure
- Excellent manner, rapport and professionalism with young people
- An understanding or experience of managing relationships with volunteers
- A great promoter and inspirer in helping young people achieve their potential
- Computer literacy with understanding of word, excel, PowerPoint and Microsoft Teams
You’ll be working alongside an experienced and passionate small regional team, with a ‘can-do’ ethos of supporting each other and sharing knowledge across programmes and geographies.
This is a home-based role, however, will require significant travel in the Bedfordshire and Milton Keynes area. A DBS will be required.
To apply, please visit CharityJob and send your CV – with a covering letter (no more than 2 sides of A4) explaining why you think you would be right for this opportunity by no later than midday on 21st August 2024. Please note applications without a cover letter will not be considered
We empower young people to discover, develop and celebrate their skills and potential.
The client requests no contact from agencies or media sales.
Are you a fantastic leader who is passionate about supporting young people into employment?
The Prince’s Trust is currently going through an exciting period of development. We have ambitions to grow our offer to young people by providing a blended approach of face-to-face and digital delivery and support. To help us on this journey we are looking for passionate and motivated individuals to lead our dynamic teams to work with young people either directly through 121 work or the delivery of programmes. This work also incorporates our partnership with the Department of Health where we are working to support 10,000 young people into the sector. We need a fantastic leader to help us achieve our ambitions in the South Coast
This role will involve leading a small team of delivery staff working to support young people in Southampton, Portsmouth and the surrounding area. We are passionate about flexible working but it’s worth being aware that this role will be based in the Solent and you will be required to regularly travel across the patch to support your team.
As part of the Leadership Team, you will be responsible for overseeing the delivery of our range of employability & healthcare programmes. Working collaboratively to develop and implement our delivery plan and ensure we meet targets. As a Delivery Manager, you must lead the effective delivery by your team, ensuring that every young person engaged progresses with an appropriate pathway of learning and development and one to one support. You will be a role model for your team, demonstrating best practice in how we work with young people in a safe way to ensure we deliver maximum value for young people and partners.
A background in employment-based programmes would be good, Knowledge of the Healthcare sector would be lovely, the ability to build great relationships and if you can inspire colleagues would be fantastic.
To be successful in the role of Service Delivery Manager, you will be able to engage in challenges with optimism and resilience and be adaptive and flexible – embracing change and innovation.
If you are up for a challenge and working in a great team, we would love to hear from you.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The Prince’s Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need a Delivery Manager - Southampton (Employability)?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Delivery Manager - Southampton (Employability)s!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – PT CAN (Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network), PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The Prince's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network).
Safeguarding
The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
They’re looking for Complaints Resolution Partners to join their Complaints Resolution team in Peterborough.
About the role and person:
Monday – Friday
Permanent
Always motivated to achieve brilliant standards of service, their Complaints Resolution Partners provide a first-class customer experience based on trust with their customers. Whilst they endeavour to always provide the best customer service to ensure their customers feel safe and secure in their homes, things sometimes don’t go to plan. It can be a stressful time when things go wrong, so strong communication skills, empathy, professionalism, and resilience are key.
You’ll liaise with contractors and internal departments to thoroughly investigate complaints and gather evidence to provide clear, detailed responses to their customers and seek their feedback to resolve their complaints within set timescales and enable continuous improvement of the service. This is a great opportunity to make a difference for their customers and gain exposure across the business.
What skills/behaviours do you need to be a Complaints Resolution Partner?
- Excellent customer service skills with the ability to listen, put yourself in the customers' shoes, and respond objectively.
- Process driven with a passion for problem-solving and seeing issues through to resolution.
- Strong attention to detail when liaising and processing customer complaints.
- Strong written and verbal communication skills.
- Stakeholder engagement and influencing skills.
- Ability to manage workload and deliver against set timescales.
- Strong IT skills, including MS Office.
Location
The successful candidate will be required to live within a commutable distance to their Peterborough office.
They’re a keen promoter of agile working and encourage the use of working from home, as long as they meet their customer’s needs.
They’ll provide you with the equipment and software that you’ll need for the purpose of your role; however, it will be your responsibility to have an appropriate space to work from as well as a suitable broadband connection/provider.
Salary
The spot salary for this post is £30,272 per annum for applicants who fully meet the requirements of the post. Applicants who do not meet all the requirements of the post will start 5% or 10% below the spot salary.
What will you get from them?
In addition to a competitive salary and agile working, they also have a focus on employees’ development. They support both professional and personal development, ensuring everyone has a development plan and providing access to a wide range of internal and external learning resources.
You’ll also receive:
- 28 days paid holiday (pro-rata excluding bank holidays) per year rising by 1 day per year up to a maximum of one working week.
- A choice of Pension Schemes including a Defined Benefit Scheme with a 7.5% member contribution or a Defined Contribution Scheme with a 4% member contribution and 4% employer contribution. Both pension schemes provide Life Insurance Cover.
- Option to purchase additional holiday of up to 2 of your working weeks (at manager’s discretion).
- Employee Assistance Programme.
- "Hapi" Benefits App with multiple discounts.
- Cycle to work scheme.
- Free on-site gym
- Free parking
Who is our client?
They own around 20,400 houses across the North, East, and South of the country. They are home to over 41,000 customers. They exist to improve lives, providing people with high-quality homes, affordably. Whatever their housing need, whether family, single, older, or more vulnerable – their customers come first. They are always at the very heart of their business.
If you feel great about putting customers first, then they feel great about you joining their team.
And they are a team. They live and breathe their values – they are Smart, they are Driven, they are Caring, and they are Inclusive – are you? If you can do what’s right and challenge what you think is wrong, relish the opportunity to work with some fabulous colleagues to improve the customer experience and make sure they keep to their promises, then you are the person they are looking for.
If you require reasonable adjustments to any part of their recruitment process, please let them know they will ensure requirements are met.
Please don’t delay in submitting your application. Where roles are urgent or they receive a high volume of applications, they may interview and conclude the process prior to any closing date indicated.
If you have any queries about the role, please email them.
Please note candidates must have current eligibility to live and work in the UK; our client does not currently hold a sponsorship licence.
Join them and start your own journey. They aim to be number one, and you could help them get there.
You may also have experience in the following: Complaints Management, Resolution Advisor, Customer Service Advisor, Administration, Customer Care, Inbound Calls, Customer Service Officer, Admin Exec, Call Centre, CRM, Query Resolution, Contact Centre, CRM, Customer Service Executive, Customer Service Administrator, etc.
REF-215 357
Permanent contract
37 hours per week
£38,390.76 per annum (plus allowances)
We offer many enhanced benefits including:
- 28 days holiday a year, plus Bank Holidays
- Stakeholder pension scheme with matching contributions up to 8%
- Free confidential counselling service: available to all staff and volunteers
- Opportunity for all managers to join our Bespoke Management Development Programme - Compass
Location : Plymouth
The Children’s Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We’re there for children, every step of the way.
This role sits within our children and families directorate, which works to provide immediate one-to-one and group support for children who urgently need support. Your role will be to help us maintain and develop innovative practice to support our work in our services around the country.
We are currently looking for an experienced Substance Misuse Service Manager to join our dynamic, ambitious team.
A key part of this role will be your ability to manage and support our Substance Misuse Service in Plymouth within The Children's Society's performance management procedures, in accordance with current legislation and safe practice, and to be the safeguarding lead for the service.
In order to be successful in this role, you must have:
- Substantial experience of working with vulnerable children and young people
- Substantial experience of multi-agency working/partnership working
- A relevant professional qualification
- Excellent written and verbal communication skills with the ability to present, train and facilitate stakeholder groups
The Children’s Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children’s lives happier and safer.
Every day we’re changing the lives of children in this country for the better – and with your help, tomorrow we can be there for even more.
The Children’s Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
Therefore, candidates applying for work in our CYP Directorate will be required to complete an “Employment history_template” document prior to interview. The fully completed document should be loaded by the candidate at the point of uploading your CV.
This vacancy closes at midnight on Tuesday 6th August 2024. If, after 14 days, we have received enough applications we reserve the right to close the vacancy on Tuesday 23rd July.
Interviews will be held on a date to be confirmed.
37 hours per week
£38,390.76 per annum (plus allowances)
We offer many enhanced benefits including:
-28 days holiday a year, plus Bank Holidays
-Stakeholder pension scheme with matching contributions up to 8%
-Free confidential counselling service: available to all staff and volunteers
-Opportunity for all managers to join our Bespoke Management Development Programme - Compass
Location : Plymouth
The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.
This role sits within our children and families directorate, which works to provide immediate one-to-one and group support for children who urgently need support. Your role will be to help us maintain and develop innovative practice to support our work in our services around the country.
We are currently looking for an experienced Substance Misuse Service Manager to join our dynamic, ambitious team.
A key part of this role will be your ability to manage and support our Substance Misuse Service in Plymouth within The Children's Society's performance management procedures, in accordance with current legislation and safe practice, and to be the safeguarding lead for the service.
In order to be successful in this role, you must have:
-Substantial experience of working with vulnerable children and young people
-Substantial experience of multi-agency working/partnership working
-A relevant professional qualification
-Excellent written and verbal communication skills with the ability to present, train and facilitate stakeholder groups
The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
Therefore, candidates applying for work in our CYP Directorate will be required to complete an “Employment history_template” document prior to interview. The fully completed document should be loaded by the candidate at the point of uploading your CV.
This vacancy closes at midnight on Tuesday 6th August 2024. If, after 14 days, we have received enough applications we reserve the right to close the vacancy on Tuesday 23rd July.
Interviews will be held on a date to be confirmed.
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