Communications Jobs

The Community Fundraising team at Alzheimer’s Research UK (ARUK) is responsible for securing income from individuals, regional businesses and groups fundraising in the community, effectively managing relationships to maximise income.

The Regional Fundraising Officer role will play a significant part in contributing to a high-performing fundraising team. The role will cover the North East & Yorkshire regions.

You will report to the Community Fundraising Manager and support the Head of Regional Fundraising to drive the continued growth of the charity’s community fundraising income in your area. You will also be required to show excellent relationship-building skills to support community partnerships and volunteer groups, driving towards agreed targets.

Main duties and responsibilities of the role:

Strategy, finance, and reporting

· Responsibility for 3 income streams within the region including corporate, community groups and Do It Yourself (DIY) fundraising.

· Identify and apply for ‘Charity of the Year’ partnerships with corporates in the region, account manage these relationships up to a value of £50,000 per annum and support the Partnership Development Team with partnerships in your region with a value of up to £100,000.

· Support existing volunteer fundraisers to encourage continued loyalty to the charity and to maximise funds raised, following fundraising legislation and good practice.

· Recruit new fundraising supporters in line with strategy.

· Support the Community Fundraising Manager (CFM) and Head of Regional Fundraising (HORF) in developing the Community Fundraising strategy for ARUK to increase income within this stream.

· Support and extend volunteer networks within the geographical area in line with strategy.

· To ensure that fundraising activity is implemented and managed locally to deliver budgets, targets and income in line with strategy. To achieve this by supporting and facilitating the development of groups and volunteers across the geographical area.

· Work across a diverse geographical area and within a geographically dispersed team, whilst managing own workload cost-effectively and proactively.

Supporter Management

· Provide excellent customer service to community fundraising supporters (including maintaining a polite, enthusiastic manner with prompt responses to enquiries), to acknowledge support and increase long-term loyalty.

· Provide high-quality account management to volunteer groups in geographical area.

· Effective management of volunteer relationships within geographical area.

· Support, motivate and develop local fundraising volunteers, ensuring they have a clear understanding of ARUK to enable them to represent the charity’s work effectively.

· In liaison with the Partnership Development Managers and Partnership Development Officers, provide high-quality account management to corporate supporters within the specified geographical area and/or of relevant value.

· Keep up to date with fundraising legislation and codes of practice to be able to provide relevant advice to fundraisers.

· Ensure volunteers and fundraisers have all necessary materials for fundraising initiatives.

Increasing Community Support within geographical area

· Use own initiative to extend volunteer networks, develop new groups and supporters, and respond to fundraising opportunities within the geographical area, in line with strategy.

· Run volunteer events with both a recruitment and cultivation function, liaising closely with the Stewardship and Events team to ensure a seamless supporter journey, and with the Press team to include media volunteers.

· Manage the recruitment process of new ARUK volunteers in the geographical area, providing relevant support and training.

· Liaise with local community organisations (e.g., golf clubs, educational institutions etc.) – both previous and new potential supporters – to extend income and activity in line with the strategy.

· Initiate and roll out community fundraising events in the geographical area with evidence of effective ROI and achievement of strategic goals.

· Provide face-to-face talks and presentations to community organisations for recruitment/ cultivation purposes.

· Arrange appropriate volunteer representation at events in the community (for example, for cheque collections and talks), spreading the charity’s reach cost-effectively.

· Identify, research and target prospective community organisations, in liaison with CFM.

· Identify, research and target prospective local corporates in liaison with CFM / HORF and ARUK’s Partnership Development Managers and Partnership Development Officers, in line with both community and corporate strategies.

· Accurately track and record contact with both community and corporate prospects for planning and reporting purposes.

Monitoring and Reporting

· Ensure that your activity is monitored and evaluated, clearly communicating progress to your Community Fundraising Manager.

· Manage relevant information on the charity’s database, keeping detailed, up-to-date records of activity and income.

What we are looking for:

· Experience in partnership fundraising and/or relationship-building.

· Experience in public speaking, such as giving presentations and talking at events.

· Knowledge of recruiting key volunteers and fundraising supporters.

· Experience and a keen interest in building long-term relationships with supporters.

· Proven ability to provide excellent stewardship.

· An ability to manage a busy and varied workload.

· Excellent communication skills, both verbal and written.

· Excellent organisational skills.

· Full driver’s license with access to own vehicle. 

· Flexibility to work some unsocial hours and willingness to travel independently.

· Live within Norfolk, Suffolk or Cambridgeshire.

Additional Information:

Ways of working: As part of our Remote ways of working you will be home based. You will only need to attend the office for specific requirements of the role and the business needs.

Roles that are classed as part of the Remote ways of working are able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £31,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 18th August 2024, with interviews likely to be held week commencing the 26th August 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, your CV will be anonymised as part of the selection process.  Should you need any adjustments at either the application or interview stage, then please do contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK:

Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:

• 48th in the 100 Best Large Companies to Work For in the UK.

• 19th in the 100 Best Companies to Work For in the East of England.

• 3rd in the 50 Best Companies to Work For in the Charity Sector.

In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.

In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.

In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge. 

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

Do you want to coordinate a holistic and innovative healthy living programme at Share? We are looking for a Health and Wellbeing Coordinator to coordinate activities which will result in sustainable benefits and support adults with learning disabilities to live healthier and happier lives, make connections and feel less isolated. You will plan, co-produce and deliver a series of workshops and interventions and identify changes to be made across Share services while embedding good practice across the organisation.

Share is a registered charity and a centre for training and wellbeing. We provide a range of programmes helping adults with learning disabilities, autism and other support needs become more happy, healthy, and independent. Our vision is a world where disabled people are fully included in society, living the life they choose, and we need talented people like you to help us make that happen. 

Main responsibilities 

• You will plan and coordinator a holistic health and wellbeing project which is delivered across Share projects and which supports students; learning goals, health, wellbeing and social development 
• You will plan and deliver specialised workshops in a variety of topics related to health and wellbeing  
• You will work closely with students and recruit student ambassadors to co-produce the project 
• You will line manage a small Health and Wellbeing team 

Who we’re looking for 

• You have experience of working within a health or social care environment and providing services directly to the community 
• You have experience of managing inclusive health and wellbeing activities and achieving targets 
• You have experience of identifying, building and maintaining positive relationships with a wide range of organisations on behalf of clients 
• You have experience of working in a way that promotes self-advocacy and supports people to make their own choices 
• Most importantly, you’re passionate about helping disabled people enjoy more autonomy and you understand how to make this happen 

Why work for us? 

Share is committed to empowering disabled people. You’ll make a difference every day, helping people to live as independently as possible. 

Our values drive us forward. They provide the framework for everything we do, including who we hire. We believe everyone has something to offer others, and we build on people's individual talents, interests, and abilities. We think happy employees are successful employees. 

We hold gold Investors in People accreditation and are a committed employer under the Disability Confidence Scheme. This means we truly understand the value of people: we focus on what people can do, not what holds them back. We have robust policies in place so that every single person working at Share takes ownership of making our programmes come to life. 

We’ve been praised for our supportive working environment where everyone has a voice and is valued. You’ll be surrounded by people who support you, challenge you, and inspire you. 

How to apply 

We positively welcome applications from all parts of the community and from people with diverse cultural backgrounds and lived experience.  

Please send us your CV and a cover letter. In your letter, please tell us: 

• Please can you tell us what attracted you to this post? What qualities do you believe you possess which will make you successful in this role and why?
• What experience do you have of planning, coordinating and evaluating health and wellbeing projects for a diverse local community?
• How will you plan a programme of sessions which will support learning for a cohort of students with substantially varied levels of capability, and what will you do to ensure these sessions are inclusive for all students? 

If you would like to have a chat about the role or visit us prior to applying, please contact a member of the HR team. 

We focus on ability and believe people work best when they feel valued, safe and happy. We do all that we can to make sure that Share is friendly and welcoming to everyone. All CVs and applications are sanitised to ensure unbiased recruitment, and if you make it to the interview stage, some questions will be sent in advance. All disabled applicants who meet the minimum criteria will be offered an interview. 

This job is subject to two satisfactory references, an enhanced DBS check and providing evidence of the right to work in the UK. If you are disabled and would like to discuss other ways of submitting your application, please contact us. 

We look forward to receiving your application. 

Saint Paul’s is a dynamic church at the centre of our capital city, London. We have a vision to Encounter God and Awaken the City. Our desire is to become a white-hot centre of faith, where people can meet with God and learn what it means to be empowered by His Spirit in their everyday lives. We inspire our congregation to see God’s Kingdom come here on earth as it is in heaven, wherever He has called them to live, work and play their part in awakening our city with the good news of Jesus. If we have any particular emphasis after being a community who honour and seek God’s presence, it’s to empower the emerging generation as we pass on the baton of faith and raise up disciples who will lead and influence in every sphere of society.

Overall purpose of the role

In your role, you will be supporting the Associate Pastors by providing administrative and practical support for them and occasionally the wider team. You will be helping to manage the Associate Pastors’ diaries, taking minutes and representing the Associate Pastors in some meetings, initiating and managing projects and events to support the associate pastors, and helping with other ad hoc tasks as required. This is a varied and important role, and will attract someone with a flare for administration and a love for supporting people.

 Main Responsibilities of the Role

· Manage all administrative support for the Associate Pastors and take the lead on various projects within the ministries of the church.

· Manage the Associate Pastors’ diaries, schedule meetings, ensure they are appropriately briefed for meetings and highlight any issues which may arrive from schedule conflicts so that they can be managed appropriately

· Monitor and manage the Associate Pastors’ inboxes and support them in bringing to their attention important information and deadlines;

· Process expenses and invoices. Help manage the budgets that the Associate Pastors hold.

· Gather resources needed for the Associate Pastors’ appointments and services.

· Research assistance for talk preparation and project development.

· Ensure that visitors of the clergy are supported in terms of administrative requirements, logistical needs and hospitality arrangements.

· Co-ordinate internal and external communication on behalf of the Associate Pastors, when necessary.

· Other ad hoc administrative tasks based in the Saint Paul’s church offices and church.

· Ensuring the smooth running of the Associate Pastors logistics on Sundays, and providing practical support where necessary.

· Supporting with Safeguarding administration.

Experience

· Understanding and alignment with Saint Paul’s vision/all associated ministries and active engagement in the church life and community.

· Strong active Christian faith with a passion for ministry and a Godly working environment.

· Excellent communication skills both verbal and written (including spelling and grammar).

· Passion for and strong administration skills and IT skills (Microsoft Office: Outlook, Word, Excel and PPT amongst others) with experience of using technology to maximise efficiency and drive forward processes.

· Ability to multi-task and prioritise using excellent time-management skills. 

· Active team player who is flexible, enthusiastic, with a positive ‘can do’ attitude.

· Attention to detail and accuracy essential.

· Flexible attitude and comfortable with change.

· Professional manner with emphasis on confidentiality in order to handle personal sensitive information and data, in a discrete and professional manner.

Working Requirements

· Proof of right to work in the UK according to UK Legislation.

· Days of work: 21 hours per week, Tuesday – Thursday with some flexibility required (Days could be negotiated between Monday – Thursday)

· This post carries a genuine occupational requirement that the holder be a practising Christian under Part 1 of Schedule 9 to the Equality Act 2010.

Key church services and events

· Annual Parochial Church Meeting, Church Weekend, and some evening events

· Easter and Christmas services

· Attendance at Tuesday morning staff meeting

Package

· Annual salary of £26-£28k FTE depending on experience (Pro-rata 3 days per week)

· 25 days of annual leave (Pro-rata 3 days per week) plus bank holidays

· Extra time off between Christmas and New Year

· Pension

· Annual staff retreat at an offsite location (Usually Centre Parcs)

· Discounted staff coffees at the SPH café

· Staff retreat days and training

APPLICATIONS CLOSE ON 25 AUGUST 2024. INTERVIEWS TAKE PLACE ON THURSDAY 29TH AUGUST 2024.

THE ROLE - Full-time (37.5 hours per week) / Permanent / Job description and application pack are available to download from our website.

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

Are you looking for a challenging and rewarding role where you are able to support young people by providing a safe environment for them to feel safe and comfortable? Do you enjoy working in an environment where every shift is different to the next? Then this could be the role for you.

You will be working as part of the night team providing mobile support to our 24-hour services, ensuring that our transitional properties are safe, secure, and welcoming through the night. You will love helping others by being on hand when they need you. You will be based at the Crawley Foyer and will support the static night worker there during the night as well as undertaking your mobile duties. These duties include carrying out regular and routine checks of unstaffed supported housing projects for young people, including communal areas, gardens, and the exterior of properties. You will help to contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations.

This is a mobile role, requiring all applicants to have a full valid, UK Driving Licence. Our Mobile Night Workers work on four nights on, four nights off rota. Although these are long shifts, you will get four days off after, which can provide a great work life balance. 

ABOUT YOU - We know there are great candidates who may not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself and why perhaps you are looking to take the next step.

Ideally you will have experience working with young people, those considered vulnerable or with multiple and complex needs along with being able to demonstrate a real passion for wanting to work with young people. You will have an understanding of the needs of single homeless clients aged 16-25 and the ability to engage, motivate and inspire, with a strong commitment to changing the life of others for the better. You will already have clear verbal and written communication skills, good IT and keyboard skills and the ability to self-motivate. You will be an effective communicator who is able to deliver robust, clear handovers and build strong relationships with other members of your team. In addition, you will have the ability to de-escalate volatile situations and manage challenging behaviour appropriately.

CLOSING DATE - 9 August 2024 at midnight.We reserve the right to close this advert early if a successful candidate is found. Successful candidates will already have the right to live and work in the UK.

An inclusive workplace - We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.

Accessibility - If you require assistance or have questions regarding the application process, please contact us. If you are local to our Head Office in Hove, we can provide you with a paper copy of the job advert and application form. If you are not local, we can post these to your preferred address. If you require these documents in another format, please let us know.

For more information on our efforts to build an inclusive workplace, and how we can support you with your application, please see the application pack.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced Disclosure (including the Children’s barred list and the Adults’ barred list) via the Disclosure and Barring Service (DBS).

We have an exciting opportunity for a Caseworker to join the Children & Young People team in Lancashire, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based in Preston.

As a Caseworker you will be:

- Effectively manage a caseload of self-referrals or referred service users.

- Ensure each victim receives an individually appropriate tailored support and information service.

- Undertake risk and needs assessments to address the specific needs of the client.

- Provide information and advocacy.

- Identify barriers to individuals accessing our services and determine solutions.

- To work alongside a team of staff to reflect the diverse community and the needs of victims.

- Develop and maintain effective working relationships and promote effective communication between staff and stakeholders.

- Maintain accurate and confidential case records.

You will need:

- Understanding of the impact of crime on victims.

- Effective verbal and written communication.

- Proven track record of successfully delivering services.

- Using generic IT applications competently.

- Understanding of practical application of equal opportunities and diversity and inclusivity.

- Ability to balance competing needs and priorities.

- Ability to work independently and as part of a team.

- Maintain professional boundaries.

- Knowledge and understanding of the requirement for confidentiality and safe working practices, maintaining records in accordance with the Data Protection Act.

- Clean driving licence.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

We are working with the wonderful Thames Valley Air Ambulance to recruit a Legacy Case Officer, this is an exciting new role supporting their Individual Giving and Legacy Manager to achieve maximum impact.

This role will be looking after their legacy administration and see you liaising with solicitors, bereaved families and internal teams such as finance. You will have strong administration skills coupled with a warm and welcoming embrace.

Main duties for the Legacy Case Officer:
Liaising with solicitors and handling probate cases
Speaking with bereaved family members
Creating reports and producing stats for senior management
Liaising with finance to reconcile income
Working across the charity to identify partnerships across fundraising
Supporting the manager with administration and meeting preparation
Creating compelling documents to support legacy ask

Essential criteria for the Legacy Case Officer:
Excellent communication skills
Strong administration skills
Ability to multi task
Good writing skills
Legacy administration- desirable
Previous experience of working with solicitors- desirable
Fundraising administration experience- desirable

Salary: £ 32,000 - £ 33,000
Contract: Permanent Full time
Location: Stokenchurch 2 days a week Hybrid
Closing date: Ongoing

If you would like to have an informal discussion, please call Chloe on 02030 062787 or email your interest along with your CV to [email protected].

Ashby Jenkins Recruitment is a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, and supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserves the right to end the application period sooner.

As the East Midlands’ only hospice for babies, children and young people, Rainbows is a place where children and young people with life-limiting conditions and their families can find care and support. Our incredible team of people help with end-of-life care, symptom management and respite/short break care, as well as supporting families at home and in the community.

Rainbows is so much more than a building; the Team offers diverse, flexible support to families wherever they are across the East Midlands. We're also there to support parents and siblings through their bereavements.

Ensuring the ongoing needs of young people with life-limiting conditions are addressed is a priority for Rainbows. Therefore, we are seeking a part-time Transition Support Worker to join the existing Transition Team to champion and advocate for the rights of children and young people to have fair access to care, education, and social activities.

This role will involve you covering the areas of Nottinghamshire, Lincolnshire, and North Derbyshire therefore, you will need to have the ability to travel around without relying on public transport.  You will also need to travel to the Hospice on Lark Rise in Loughborough for your interview, team meetings and events.

Hours of work: 22.5 hours per week with the requirement to work occasional weekends and evenings to support with events like open day, leavers weekends, group sessions and 1-1 support time.

About the role

This role provides the successful candidate with the opportunity to join a dynamic and supportive team working with children and young people from the age of 13 up to the age of 25, supporting them to transition from children’s services into adult’s services.

Some of the key responsibilities include (but not limited to):

· To support the Transition Lead and work as part of a location-based transition team, acting as a resource to colleagues regarding transition issues.

· To support young people and their families in all aspects of transition including health, education, social and welfare.

· To support the transition of young people moving from Rainbows to other adult services working in close partnership with Rainbows’ Family Support Team and external agencies such as schools, colleges, care providers and commissioners.

· Develop relationships with relevant services to aid the transition process.

· Further responsibilities in the role of a Transition Support Worker at Rainbows, can be found by downloading the Job Description.

Requirements

· Significant experience of working with children and young people with complex needs.

· Understanding of the challenges faced by young people transitioning into adult care.

· Ability to engage well with children, young people, and their families.

· Motivated to make and sustain positive relationships with external organisations.

· Further requirements can be found by downloading the Person Specification.

Our Benefits include:

• Free onsite parking at the Hospice, Lark Rise, Loughborough.

• Eligibility to join blue light card discount scheme.

• Bupa Cashback plan.

• Life Assurance.

• 27 days holiday.

• Plus bank holiday allowance but expectation to work bank holidays in this role.

• Free access to our Employee Assistance Programme.

• Access to occupational health.

• Contributory pension scheme.

• Subsidised meals at the Hospice, Lark Rise, Loughborough.

For further information about this role and the responsibilities please contact the people team at Rainbows.

To apply for the role please click ‘apply now’ to complete an online application form. If you require an alternative method of applying or would like to discuss reasonable adjustments further, please contact the people team at Rainbows.

This role is subject to an Enhanced DBS (Disclosure and barring Service Check) and pre-employment checks.

Service Lead

Job type: Full Time, permanent

Salary £35,235 Per Annum + Area Weighting Allowance. This role is also eligible for a one-off retention payment of £1,500  upon successfully completing 9 months service.

The quoted figure is a full-time equivalent value, which will be pro-rated for part-time staff – subject to qualifying eligibility of service and not being under notice at the qualifying date

Hours - Monday - Friday 09:00-17:00 with an hour lunch

Location - Northwest London

Travel is required as and when needed within region.

This role requires regular travel: A Full Driving License and access to your own vehicle are essential.

Nacro is a national Social Justice Charity with more than 50 years' experience of changing lives, building stronger communities, and working with stakeholders towards reducing crime.

Nacro deliver the Community Accommodation Support service (CAS) which is a national service across England and Wales. The service allows Courts to make greater use of bail by providing accommodation in the community with support for adult defendants who could not otherwise be bailed.  CAS also provides support for adults released from Custody in the last three months of their sentence on Home Detention Curfew (HDC) and other Licence Orders

Who are we looking for?

• This is an exciting opportunity to join our team as a Service Lead to manage and lead a team of Support Workers to deliver high quality, effective supported housing services and housing management services to a range of service user groups (including those on Bail, prison leavers and those going through the criminal justice system) that meet their needs, contractual requirements, and organisational financial targets.

• You will be able to demonstrate extensive knowledge of support planning and safeguarding as well as experience of working with vulnerable adults with complex needs (such as substance misuse, physical health, mental health, seeking employment and housing support).

• We are looking for a Service Lead who is able to prioritise tasks effectively; ensuring their team are supported, Service Users needs are prioritised and contractual KPI’s are met. You will need to be adaptable and highly organised to balance your time. You will champion relationship mapping in your region, including developing links with supporting agencies, promoting BASS at external forums and being part of multi-agency meetings.

• You will have previous line management experience and the ability successfully lead and line manage a team. You will have excellent people skills, which will be inclusive of problem solving, and both written and verbal communication skills.

• The role offers flexible working in the community (visiting staff and properties), in the Northwest London region. The role includes lone working, you will meet with your team regularly to discuss complex cases. You will be required to travel for training and team meetings.

KEY RESPONSIBILITES:

• Effectively lead and deliver services which comply with the regulatory framework.

• Meeting service quality standards and ensuring your team are adhering to all operational and policy standards.  Be the accountable lead for the service.

• Ensuring all service user support and safety plans are in place, are in date and reflect individual needs.

• Ensuring your staff team understand and meet the agreed financial standards on voids, arrears and re-lets.

• Acting as a lead operational partner liaising with other agencies, partners and commissioners as required.  Agreeing service level agreements with external agencies that can provide specialist support to your service and build and maintain effective working relationships both externally and internally.

• Work collaboratively with other internal support services –such as Quality, Policy and Safeguarding as well as Finance, IT and HR in order to ensure we are providing the best service to our users.

• Promoting service user involvement in service design and Delivery. Managing the rota and on-call arrangements to ensure that appropriate support is in place and participate in that rota.

 What you can expect from us

• A dynamic and supportive team who delivers results for the people we support every day.
• The opportunity to work flexibly within the community as this role allows you to work from home in between property visits
• A commitment to helping you learn and develop your career.
• Excellent benefits including a great annual leave entitlement, additional special leave, an occupational sick pay scheme which exceeds statutory requirements and cycle-to-work scheme.
• For further information about Nacro’s employment offer, please click .

An Enhanced DBS check is required for this role, as well as registration on the DBS Update Service. These will be completed as part of the Pre-Employment Screening process. 

This role also requires a Prison Clearance.

For further information about the role, pleased click . 

If you have any questions or would like to have an informal chat regarding the role, please contact [email protected]

We are ready and waiting to receive your online application.

Recently featured as an Escape the City Top 100 Places to Work, The Girls’ Network is an award-winning charity with a large and growing network of supporters, mentors and schools across eight regions of England.

We are now looking for a Network Manager to join us in the Sussex region.

FUNCTION: Delivering our successful mentoring programmes in Sussex, with some work across the wider South Easst region also.

WHERE THE ROLE FITS: Reporting to: South Senior Network Manager

PAY BAND: £27,825 per annum

CONTRACT: Short Term Contract - 6 months to cover internal secondment

HOURS: 5 days per week, 37.5 hours (with some evening work)

LOCATION: Home based with weekly travel to schools and partners in Sussex. (Access to own vehicle useful)

WHAT WE DO

Young people from lower income families are 40% less likely to go to University than wealthier peers (Dept for Education, 2020) which can have a lifelong impact on earning potential. Covid-19 has deepened inequalities (Social Mobility Foundation, 2022) and negatively impacted on young people's wellbeing (GirlGuiding, 2020). We believe that no girls should have their futures limited by their gender, sex, ethnicity, background, or parental income and they should be supported to realise their ambitions, to discover their self-worth, and to develop their capacity to shape their world and their futures.

We work in communities of least advantage across England to deliver two core programmes to achieve this vision. Through our mentoring programme we connect 14-19 year old girls with a mentor and a wider network of role models who are women and deliver opportunities which help them to build life skills and nurture their ambitions. Based on the idea that 'you can't be what you can't see', our mentors often help girls to broaden their horizons and create a more positive vision of their futures. After the programme, the mentees can join a free, lifelong network of support - our Ambassador Community, which offers further opportunities to reach their goals, build their confidence and to share their voices and experiences.

Our programmes help girls and young women to develop the knowledge, skills, self-belief and opportunities to thrive, and to be supported as part of a network that champions them and ensures their voices are heard.

THE ROLE

This is an exciting role joining a Programme Team of 15 staff based throughout the UK. There is a small team of three based in the South. You will work closely and collaborate with the other Network Managers and share some priorities across the region, working to develop the region as a whole. The purpose of this role is to facilitate good relationships between the mentors and mentees in the region. 70-80% of the role is about relationship building (with schools, mentors and partners), coordination and the tracking/ administration of those relationships. 15-20% of the role is direct delivery with the girls in the region. You will play a crucial role setting up our Autumn 121 mentoring programmes, liaising with schools, recruiting mentors and ensuring that we have the right mentors for the mentees on programme. You will also deliver our workshop programme within the area.

Mentoring programme

• Manage overall success of the cohorts (groups of mentees and mentors) in your region, including coordinating and administering events and communications for cohorts in your area.
• Deliver engaging on-boarding sessions for mentees.
• Deliver events and workshops for mentees.
• Deliver matching of mentees and mentors at in-person events or virtually.
• Work with the wider programme team to train mentors.
• Support mentors once matched through regular check-ins, monthly emails and ad-hoc conversations.
• Collect data to track the progress, and impact of, mentoring relationships.
• Support mentors with safeguarding concerns, following The Girls’ Network. process in line with our child protection policy.
• Develop effective relationships with schools, on-boarding, supporting and retaining the partnerships.

Partnerships

• Work with the Senior Network Manager in your area to identify professional partnerships and sponsorship with local and national businesses.
• Work with your Senior Network Manager to identify a recruitment and retention plan for your area including key partners to work with.
• Be an active presence in the community, attending events and networks to encourage local women to mentor on our programme.

The Girls’ Network reputation and network

• Advocate The Girls’ Network at every opportunity particularly at in person networking events and on social media
• Identify opportunities to build the reputation of The Girls’ Network in Birmingham and through events and networking
• Report significant successes and achievements to relevant staff members

Ongoing success of The Girls’ Network

• Work with the Programme Team to identify key areas for programme development
• Opportunities to get involved in programme and wider organisational projects
• Understand the development of school initiatives nationally and in your region, and understand their impact and implications for The Girls’ Network programmes
• Attend programme and whole team meetings and team days
• Maintain and champion a girls-centred way of working

WHAT YOU WILL BRING TO THE ROLE

Essential skills, knowledge and attributes

• You are deeply passionate and driven to achieve equal opportunities for all and will keep the girls we work with at the heart of your work
• You are able to build and manage a number of relationships with a variety of different people and are confident speaking to both young people and adults within schools and businesses
• You are comfortable with facilitating group sessions and delivering training sessions in person or online
• You have project or programme management experience and are able to prioritise conflicting priorities
• You are target oriented and will work towards achieving objectives and key results (OKRs) for the region
• You are a fast learner and able to take on a busy schedule of work from the onset.

Desirable skills, knowledge and attributes

• You are flexible in your approach to working with a small organisation and understand the time and resource limitations
• You have safeguarding knowledge and experience
• You have experience of Salesforce or another CRM system

OUR BENEFITS

We want to help everyone achieve more at work as well as in their personal lives and in their wider career, so that they feel proud of the part they play at The Girls' Network. We are committed to providing equality of opportunity in employment and to developing working practices and policies that support work-life balance.

Benefits

• Pension scheme; employer contribution of 3% and employee of 5%
• 27 holiday days per year, plus public holidays (pro-rata)
• Extended and comprehensive sick pay policy
• Enhanced Family Leave pay policy

Learning & Development

• Annual training budget upon completion of your probation period (pro rata)
• Professional development support and allocated time off for training
• Continual learning and development through team days and whole staff training.

The Way We Work

• Flexible working policy: we respect that people have commitments and provide flexible working hours through discussion
• A positive and supportive team culture, regular check-ins and optional social events
• Working from home allowance to support you with essential tech needs
• We support you with a Girls’ Network buddy who you can reach out to beyond the induction period.

OUR VALUES

• We are young-person centered: our work and our decisions are centered around the girls and young women that we serve
• We are curious: we listen, we learn, and we do something about it
• We are unashamedly ourselves: we are authentic and celebrate each other for who we are
• We are ambitious and courageous: we know that might mean doing things differently or taking a risk. We acknowledge our strengths and when we need help
• We believe in the power of connection: that we can achieve more by working together.

YOU CAN'T BE WHAT YOU CAN'T SEE

We want to ensure that our team is inclusive and representative of the girls we work with, so we particularly welcome applications from individuals who have experienced of one or more of the following: being from a low-income family; have received free school meal; being the first in your family to go to University; identify as Black, Asian or another ethnic minority background. We have an active and cross organisational Equity, Diversion and Inclusion Strategy in place. We are a proud supporter of Show the Salary and The Halo Code.

HOW TO APPLY

Please visit our website to read the candidtae pack and see instructions on how to apply

• Final deadline: 9am Thursday 8th August.
• Interview dates: 14th or 15th August.

Recently featured as an Escape the City Top 100 Places to Work, The Girls’ Network is an award-winning charity with a large and growing network of supporters, mentors and schools across eight regions of England.

We are now looking for a Network Manager to join us in the North West.

FUNCTION: Delivering our successful mentoring programmes in Merseyside, with some work across the wider NW region also.

WHERE THE ROLE FITS: Reporting to: North Senior Network Manager

PAY BAND: £27,825 per annum

CONTRACT: Permanent

HOURS: 5 days per week, 37.5 hours (with some evening work)

LOCATION: Home based with weekly travel to schools and partners in Merseyside and the wider North West region (Access to own vehicle required). 

WHAT WE DO

Young people from lower income families are 40% less likely to go to University than wealthier peers (Dept for Education, 2020) which can have a lifelong impact on earning potential. Covid-19 has deepened inequalities (Social Mobility Foundation, 2022) and negatively impacted on young people's wellbeing (GirlGuiding, 2020). We believe that no girls should have their futures limited by their gender, sex, ethnicity, background, or parental income and they should be supported to realise their ambitions, to discover their self-worth, and to develop their capacity to shape their world and their futures.

We work in communities of least advantage across England to deliver two core programmes to achieve this vision. Through our mentoring programme we connect 14-19 year old girls with a mentor and a wider network of role models who are women and deliver opportunities which help them to build life skills and nurture their ambitions. Based on the idea that 'you can't be what you can't see', our mentors often help girls to broaden their horizons and create a more positive vision of their futures. After the programme, the mentees can join a free, lifelong network of support - our Ambassador Community, which offers further opportunities to reach their goals, build their confidence and to share their voices and experiences.

Our programmes help girls and young women to develop the knowledge, skills, self-belief and opportunities to thrive, and to be supported as part of a network that champions them and ensures their voices are heard.

THE ROLE

This is an exciting role joining a Programme Team of 15 staff based throughout the UK. There is a small team of three based in the South. You will work closely and collaborate with the other Network Managers and share some priorities across the region, working to develop the region as a whole. The purpose of this role is to facilitate good relationships between the mentors and mentees in the region. 70-80% of the role is about relationship building (with schools, mentors and partners), coordination and the tracking/ administration of those relationships. 15-20% of the role is direct delivery with the girls in the region. You will play a crucial role setting up our Autumn 121 mentoring programmes, liaising with schools, recruiting mentors and ensuring that we have the right mentors for the mentees on programme. You will also deliver our workshop programme within the area.

Mentoring programme

• Manage overall success of the cohorts (groups of mentees and mentors) in your region, including coordinating and administering events and communications for cohorts in your area.
• Deliver engaging on-boarding sessions for mentees.
• Deliver events and workshops for mentees.
• Deliver matching of mentees and mentors at in-person events or virtually.
• Work with the wider programme team to train mentors.
• Support mentors once matched through regular check-ins, monthly emails and ad-hoc conversations.
• Collect data to track the progress, and impact of, mentoring relationships.
• Support mentors with safeguarding concerns, following The Girls’ Network. process in line with our child protection policy.
• Develop effective relationships with schools, on-boarding, supporting and retaining the partnerships.

Partnerships

• Work with the Senior Network Manager in your area to identify professional partnerships and sponsorship with local and national businesses.
• Work with your Senior Network Manager to identify a recruitment and retention plan for your area including key partners to work with.
• Be an active presence in the community, attending events and networks to encourage local women to mentor on our programme.

The Girls’ Network reputation and network

• Advocate The Girls’ Network at every opportunity particularly at in person networking events and on social media.
• Identify opportunities to build the reputation of The Girls’ Network in Birmingham and through events and networking.
• Report significant successes and achievements to relevant staff members.

Ongoing success of The Girls’ Network

• Work with the Programme Team to identify key areas for programme development
• Opportunities to get involved in programme and wider organisational projects
• Understand the development of school initiatives nationally and in your region, and understand their impact and implications for The Girls’ Network programmes
• Attend programme and whole team meetings and team days
• Maintain and champion a girls-centred way of working

WHAT YOU WILL BRING TO THE ROLE

Essential skills, knowledge and attributes

• You are deeply passionate and driven to achieve equal opportunities for all and will keep the girls we work with at the heart of your work
• You are able to build and manage a number of relationships with a variety of different people and are confident speaking to both young people and adults within schools and businesses
• You are comfortable with facilitating group sessions and delivering training sessions in person or online
• You have project or programme management experience and are able to prioritise conflicting priorities
• You are target oriented and will work towards achieving objectives and key results (OKRs) for the region

Desirable skills, knowledge and attributes

• You are flexible in your approach to working with a small organisation and understand the time and resource limitations
• You have safeguarding knowledge and experience
• You have experience of Salesforce or another CRM system

OUR BENEFITS

We want to help everyone achieve more at work as well as in their personal lives and in their wider career, so that they feel proud of the part they play at The Girls' Network. We are committed to providing equality of opportunity in employment and to developing working practices and policies that support work-life balance.

Benefits

• Pension scheme; employer contribution of 3% and employee of 5%
• 27 holiday days per year, plus public holidays (pro-rata)
• Extended and comprehensive sick pay policy
• Enhanced Family Leave pay policy

Learning & Development

• Annual training budget upon completion of your probation period (pro rata)
• Professional development support and allocated time off for training
• Continual learning and development through team days and whole staff training.

The Way We Work

• Flexible working policy: we respect that people have commitments and provide flexible working hours through discussion
• A positive and supportive team culture, regular check-ins and optional social events
• Working from home allowance to support you with essential tech needs
• We support you with a Girls’ Network buddy who you can reach out to beyond the induction period.

OUR VALUES

• We are young-person centered: our work and our decisions are centered around the girls and young women that we serve
• We are curious: we listen, we learn, and we do something about it
• We are unashamedly ourselves: we are authentic and celebrate each other for who we are
• We are ambitious and courageous: we know that might mean doing things differently or taking a risk. We acknowledge our strengths and when we need help
• We believe in the power of connection: that we can achieve more by working together.

YOU CAN'T BE WHAT YOU CAN'T SEE

We want to ensure that our team is inclusive and representative of the girls we work with, so we particularly welcome applications from individuals who have experienced of one or more of the following: being from a low-income family; have received free school meal; being the first in your family to go to University; identify as Black, Asian or another ethnic minority background. We have an active and cross organisational Equity, Diversion and Inclusion Strategy in place. We are a proud supporter of Show the Salary and The Halo Code.

HOW TO APPLY

Please visit our website for the candidate pack and details on how to apply

• Final deadline is 9am Thursday 15th August.
• Interview dates: w/c 19th August

The Peel is a 126-year-old charity based in Clerkenwell, dedicated to enhancing the well-being of the local community, particularly focusing on improving the life experience and chances of children and families facing hardship, supporting older people, and raising awareness around mental health. 

We are seeking an experienced Finance Manager to join The Peel to ensure our finance function is effective and efficient. The Finance Manager will run The Peel’s accounts and financial operations, ensuring compliance with all statutory requirements and providing essential financial information, insight, and advice to support the organisation’s development and decision-making.

This is a key role within a developing and ambitious organisation that makes a significant difference in the local community. The role is part-time and initially on a 12-month, fixed-term basis, with the potential for extension and transitioning to a permanent contract.

Please click on the 'Quick Apply' button and sign into your candidate account to access the Recruitment Pack and submit your application.

The Food Foundation’s vision is a sustainable food system which delivers health and well-being for all. We are committed to fostering an inclusive and diverse workplace where every team member feels valued and empowered. We believe that embracing Equity, Diversity, and Inclusion (EDI) is fundamental to our success and the positive impact we make.

We are seeking a dynamic and organised Office Assistant to join our team. The ideal candidate will be passionate about supporting day-to-day office operations and contributing to a welcoming and inclusive environment for all employees and visitors. Reporting to the Executive Director, this is a really important role for the organisation, a small charity with around 20 employees. The primary function of the role is to keep the office running smoothly; you will also be supporting our trustees and governance of the charity, as well as assisting with recruitment and HR administration. 

You will be someone who enjoys building productive relationships with people at all levels, both in person and online; the role includes managing our Executive Directors Diary, and organising Trustee meetings, so that will include liaison with our trustees, important funders and partners – a high level of verbal and written communication skills are essential.

The role is based at our offices in Brixton, and because of the nature of the role, it is office-based. We are happy to consider either full time or part time working (a minimum of three days or the equivalent hours. 

• Let us know whether you would prefer to work full time or part time, and the working pattern that you would prefer.

Areas of Responsibility

Office

Keeping the office tidy and well managed – this includes:

·Support the office by ensuring stocks of tea, coffee and basic stationery are maintained.

·Handling one-off purchase requests for special items.

·Organising team meetings and occasional working lunches.

·Respond to queries and information from the team.

·Working with external IT support for IT problems e.g. sending broken laptops to IT support team.

·Maintaining a record of our laptops and other equipment.

·Being the lead administrator for our CRM system, Zoho, and HR database, Breathe.

·Managing the office email box where we receive general emails, circulating and responding to incoming mail as needed.

·Answering calls to our virtual landline, passing on messages as appropriate.

·Supporting the Executive Director with diary management.

·Assisting the wider team with travel booking.

Governance 

·Supporting our trustees, committees and expert advisory group through liaison and scheduling meetings.

·Collating and sending papers out in advance of these meetings.

·Administrative support at meetings.

·Preparing minutes of meetings.

HR

·Support the Team with recruitment, posting jobs, and coordinating interview times and dates.

·Organise onboarding for new employees, including IT provision, DBS checks and induction.

·Supporting HFO with developing the use of our HR Database.

·Ensuring leave, training and basic HR information is accurately recorded.

·Supporting SMT to organise away days, office party, etc.

·Supporting staff wellbeing initiatives.

·Work with the HFO to develop our EDI and other policies. 

This job description is intended as an outline indicator of general areas of activity only. The Food Foundation is a small charity and as such all staff are expected to vary their duties as necessary to meet the needs of the organisation.

Further developments to the role, time permitting, may include involvement with some of our exciting projects or supporting the Finance Assistant.

Person Profile

·Experience of planning and organising your own workload and dealing with conflicting priorities.

·Comfortable working under pressure and flexibly switching between tasks, often at short notice.

·Excellent IT skills with a good working knowledge of Microsoft Office.

·Experience of working with spreadsheets and databases.

·Ability to maintain electronic diaries of a team and experience of coordinating meetings, both internal and external.

·Good oral and written communication skills and experience in using a variety of communication methods.

·Experience of minute taking for formal meetings of up to fifteen people.

·Using initiative and discretion to action items requiring immediate attention, referring matters to others as appropriate.

·Ability to solve problems, using information from a variety of sources to aid analysis and make timely decisions, with high attention to detail and proven ability to be methodical and accurate.

Experience of using Zoho, Canva or Breathe is desirable but not essential.

Personal Skills

·High levels of professionalism, with the ability to use absolute discretion, initiative, and personal judgment for dealing with sensitive and confidential matters.

·Excellent interpersonal skills and the ability to work collaboratively, build good relationships and influence others.

·Demonstrable evidence of good practice in relation to equal opportunities and diversity.

·A motivated and proactive attitude with a commitment to ongoing professional development.

·Confident working with staff and stakeholders at a senior level in the organisation.

This role is offered as a Grade 1 or Grade 2 level post, depending on the level of experience of the person appointed. Accordingly, the salary will be between £25,642 and £31,450.

Responsibilities of the role will be adjusted according to the grade appointed and the number of hours worked.

• Let us know whether you would prefer to work full-time or part-time and the working pattern that you would prefer.

Renewable World’s successful fundraising team are looking for a Programme Funding Manager to lead on their trusts, foundations and institutional fundraising, generating crucial unrestricted and restricted income to drive their vision of a sustainable and fairer world where clean energy is accessible to all. As an international charity working in East Africa and South Asia through an award winning Community Centred Model, this is a really exciting time to join Renewable World.

With a salary of £37,000 - £40,000 and excellent benefits including 30 days annual leave (plus bank holidays) and 6% pension contribution, this could be a fantastic opportunity for a trusts and foundations fundraiser looking to progress. Whilst Renewable World are based in Brighton, his role can be remote with 2 days a month in the office.

To be a successful Programme Funding Manager, you will need:

• Experience securing significant annual and multi-year programme funding in an international NGO or relevant charitable organisation
• Excellent communication skills, both written and verbal – presenting complex information clearly, concisely and persuasively, producing winning fundraising proposals
• Proven experience in developing strong internal and external working relationships, from prospect research to ongoing grant contracting and reporting

Salary: £37,000-£40,000
Contract: Permanent
Location: Remote with occasional days in Brighton office (1-2 per month)
Deadline: 28 August
Interviews: w/c 9th September
 
If you would like to have an informal discussion, please call Emma on 02030 062787 or email your interest along with your CV to [email protected]. 
 
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector. 
 
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here - www.ashbyjenkinsrecruitment.co.uk/our-commitment-to-diversity/
 
If enough applications are received the charity reserve the right to end the application period sooner. 
 

 

Shop Manager 

Hull, East Yorkshire 

We are committed to paying the Real Living Wage. 

 
About Us 

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer. 

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships. 

 
The Benefits 

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more. 

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Shop Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen. 

 
The Role 
 

The role of Shop Manager involves actively running our new shop in Hull and implementing processes and ways of working.

As our Shop Manager, you will manage the day-to-day operation of the shop including managing a Deputy Shop Manager and team of volunteers, ensuring accurate accounting and handling of assets, delivering high standards of customer service, and adhering to all charity policies and procedures.  
 

Specifically, you will: 

• Manage and be accountable for implementing and complying with agreed shop operating policy and standards including Health and Safety and Trading Standards. 

• Be responsible for ensuring the shop is presented to the highest standards with attractive visual merchandising and window displays. 

• Be responsible for attracting and recruiting a team of new volunteers, ensuring they are well trained and take every effort to create a welcoming and happy environment. 

• Be responsible for ongoing volunteer training and engagement, ensuring the volunteer management system is actively kept up to date.

• Be responsible for ensuring the team are working towards achieving all key performance indicators. 

• Ensure accurate accounting and handling of assets (items donated and money received). 

• Prepare and complete all shop administration including cash handling and banking functions to the highest standard, accurately and on time, always adhering to charity policy and procedures. 

• Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters. 

 
About You 

To be considered for this role, you will need: 

• To be ideally educated to A Level or equivalent. 

• To have experience of managing people/volunteers including recruitment and development. 

• To have previous retail experience in charity sector or commercial sector is desirable. 

• To have experience of meeting and exceeding targets within a retail environment. 

• To be highly organised with good time management skills. 

• To be able to prioritise workload and meet deadlines. 

• To have excellent communication and interpersonal skills. 

• To be able to motivate self and others. 

• To have strong planning, guiding and motivation skills to successfully achieve targeted income is desirable. 

• To have good written and numeric skills are desirable. 

Application 

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 12 August 2024. Please read our privacy notice before applying. 

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity. 

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.