Communications Jobs
An opportunity has arisen to provide support in our weekly groups for young people aged 13-19 who are experiencing emotional or mental health difficulties. The groups are an informal, fun, confidential space where young people can meet and chat with other young people, take part in feel-good activities and receive helpful information and tools. There are two groups a week, one on Thursdays in Tunbridge Wells between 4.30pm-6pm and another in a venue in Tunbridge Wells or Tonbridge, details to be confirmed.
We are looking for a Sessional Support Worker to assist with the delivery of the groups. The postholder will work closely with the Reachout Youth Coordinator to help plan and deliver the groups and provide support to group members. You will have experience of working with young people and an understanding of mental health conditions. You will have excellent communication and listening skills, be positive, warm and welcoming and able to deal confidently with challenging situations.
The role is for 5 hours per week. Most of your time will be spent at the groups in their 2 different locations, with some time being spent helping to plan activities, attend monthly supervision, and/or other relevant meetings outside of the groups.
We offer:
· 25 days annual leave entitlement per year pro rata, with incremental increases capped at 30 days after 10 years’ service (plus bank holidays)
· An additional day of leave on your birthday and another over the winter period
· A fully supportive working environment with regular supervision
· Flexible days and hours where possible, to be arranged
· Access to our Employee Assistance Programme, a confidential 24/7 telephone advice and counselling service
· Ongoing training relevant to your role, and access to various courses through Charity Consortium Learning
· Pension contributions of up to 4% of your salary
Please read the job description and person specification below before applying.
How to apply
Please email a CV and supporting statement (maximum of 2 sides of A4) that clearly outlines your suitability for the role making sure you have addressed the criteria listed in our person specification to Leigh Attwood by 10am on Friday 2nd August. CV’s sent without a supporting statement will automatically be discounted. Interviews will be held in person, in Tunbridge Wells on Thursday 22nd August.
Please note the role will be working with vulnerable young people so an enhanced DBS check will be required, in addition to evidence of your right to live and work in the UK without restrictions.
Mental Health Resource is committed to equality, diversity, and inclusion and we want this to be reflected in the diversity of the people we employ. Applications are therefore welcomed from all backgrounds and identities.
If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know.
Charity Registration No: 1049854.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A fantastic opportunity to join us as Support Care Officer and combine your experience in providing great customer service, your excellent people skills, as well as your natural resilience and ability to answer large volumes of interactions about a range of topics.
Greenpeace UK is an independent national/regional organisation within the global Greenpeace campaigning network, which acts to change attitudes and behaviour, to protect and conserve the environment and to promote peace. The global network of Greenpeace organisations comprises 26 independent national/regional Greenpeace organisations with presence in over 55 countries across Europe, Africa, the Americas, Asia and the Pacific, as well as a coordinating and supporting organisation, Greenpeace International.
You’ll ensure an inspiring, engaging and personalised service for supporters and members of the public who contact our Supporter Care team by email, social media, telephone and post. Your role will be to answer questions and respond to comments about a wide range of topics, from our campaigns and general environmental concerns to routine administrative and donation enquiries.
A key responsibility will be to ensure the resolution of complaints regarding a variety of issues, including our campaigns, fundraising and allyship work – smoothly handling potentially challenging conversations about emotive subjects and putting forward Greenpeace’s point of view while remaining respectful and professional at all times.
Location: Islington, London. Our hybrid working model enables us to enjoy the benefits of both office based and remote working. We ask that staff work from the office in Islington 40% of their time, with 20% required as a minimum. Reasonable adjustments as well as specific office based needs will be considered for those with long term health conditions and disabilities.
What we're looking for:
- High levels of resilience, with the ability to maintain a positive attitude and communication style when dealing with negativity and difficult/emotive interactions.
- Experience in a customer or supporter service environment, with the ability to answer large volumes of public enquiries across all communication channels.
- Experience of effectively dealing with complaints or disagreements, resolving conflict and projecting a positive and helpful attitude by phone and in writing.
- Experience in a busy, dynamic team with changing priorities, working cooperatively with colleagues and managers.
- Excellent organisational skills and the ability to prioritise your own work, follow agreed work-plans and meet deadlines.
- Excellent written and verbal communication skills, with the ability to write engaging responses to enquiries and to judge the appropriate tone and content.
- A genuine interest in and enthusiasm for environmental issues and the work of Greenpeace – and a passion for sharing this with our supporters.
We give you:
You’ll be encouraged to develop both personally and professionally, taking advantage of the wide range of learning and development opportunities available to our staff. We offer great benefits such as a generous pension scheme, subsidised lunches, free yoga and a wealth of well-being resources, just to name a few. Take a look at our Work for Greenpeace pages to find out more about what it’s like to work for us and why you should apply.
Our commitment to diversity: Greenpeace UK is committed to providing equal opportunities for everyone regardless of their background. We acknowledge that people from certain backgrounds are under-represented in environmental and campaigning organisations and we’re committed to doing what we can to correct this. We are particularly keen to receive applications from people of colour; people with disabilities; people who identify as being LGBTQIA; people who have a mental health condition; and people who identify as working class now or in the past.
To Apply
Click the apply button to apply now.
Greenpeace UK is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds and do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age or any other category protected by law.
CLOSING DATE: 9.00 am 13 August
INTERVIEWS: 3/4 September
St Joseph’s Hospice has an exciting role on offer within the Volunteers Team. We are seeking an experienced Volunteering Support Officer who, ideally, has previous administration experience and an understanding of working with volunteers and who is able to provide support to volunteering admin across the team. In this role, you will work 37.5 hours per week.
Main Duties
You will be responsible for the day-to-day admin in the team, including applying for volunteers’ references and DBS checks and uploading adverts onto recruitment sites. You will also have an opportunity to assist in volunteer information sessions and training and provide other admin support as needed. To be successful, you will have proven administration, organisation and communication skills, experience of communicating with a diverse range of people, and the ability to work independently. You may also have experience of supporting group workshops and delivering presentations.
You will need:
- Effective communication and interpersonal skills.
- Excellent IT skills with the proven ability to use a variety of IT packages and databases.
- Excellent organisation and time management skills.
- A positive attitude and the ability to problem solve.
Continuation of the NHS Pension Scheme is available. We offer 27 days’ holiday and 8 public holidays and an excellent pension scheme.
For further information and to apply, please visit our website via the Apply button.
Closing date: 4 August 2024.
Applicants are subject to enhanced DBS (previously CRB).
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Note: Applicants must be UK based within a reasonable commute of London. Application without a cover letter will not be considered.
Location Home based (Home working with regular meetings in London)
Hours Full Time, permanent (flexibility may be offered for an excellent candidate.)
Reports to Director of Policy and Research
Main purpose and scope of the role:
Parentkind is a national charity representing 13,000 Parent Teacher Associations (PTAs) and has a long term ambition to be the voice of parents in policy making.
We are looking for someone to support our work in Westminster and Whitehall, improving our relationships across Parliament and inside government as we seek to be the credible voice of parents in UK policy making.
The successful candidate will have demonstrable experience of advocacy and policy research in Westminster, either within Parliament or government. If you have a passion for politics, a background in policy research and an interest in education policy and politics this is the role for you.
The role will involve:
- Conducting research on parents, including polling of parents and their views. We have an ambition to make high quality policy recommendations based on this research.
- Alongside the research requirements of the role, you will be expected to support our political and broader stakeholder engagement activity to make sure the work we do is seen by the right people.
- Organise and plan political events to communicate our research, including roundtables, lunches and dinners and launch events in Westminster.
- Lead on responding to public consultations on behalf of Parentkind to ensure the voice of parents is heard in the public consultations.
You will represent Parentkind at important events and meetings and have the chance to promote our research and policy recommendations. We would particularly welcome candidates who can demonstrate some media experience, including writing press releases and placing stories with national media outlets.
Duties and key responsibilities
Policy research and analysis
- To conduct research under the guidance of the Director of Policy and Research.
- To produce summarise large amounts of information and produce briefing material on education policy for external audiences, often at pace.
- To support the development of parent opinion polling related to our policy work.
- Respond to relevant consultations on behalf of Parentkind.
Policy development
- To provide rapid briefing material for any relevant future business relating to Parliament and the UK government.
- To provide political monitoring and identify opportunities for political engagement.
- To support the development of policy recommendations and experience of publishing policy related research.
Political engagement
To plan and organise political events, such as roundtable discussions, lunches and dinners and launch events in Westminster.
To identify political stakeholders relevant to our work in Parliament and the UK government, including:
- officials inside government departments,
- elected representatives,
- think tanks and other relevant research institutions.
To maintain a wide range of political contacts and meet with political stakeholders to promote our research and policy work.
To meet with organisations with an interest in our work and provide effective briefings.
To attend party conferences and other education led events to represent Parentkind.
Media engagement
To support the Director of Policy and Research in media engagement, including background research for press releases.
To summarise our policy and research ready for social media platforms.
Residents must be based in or within commutable distance of London.
Harris Hill is working with a national health charity, supporting their search for an interim Fundraising Officer/ Exec for 3 months on a full time basis.
This role is hybrid based with 1dpw in the London office. This is to support the Philanthropy and Partnerships team, reporting the Head of Philanthropy and Partnerships, and mostly helping with Corporate activity as they move through a particularly busy time onboarding a new partnership and managing charity of the year.
Duties:
Supporting with thanking individuals and organisations for donations and taking part in fundraising activity
Providing administrative support for key projects such as employee fundraising campaigns.
Engaging individuals to take part in fundraising through written and telephone communications
General administration support across the team and for any other new projects identified during the contract (including maintaining records on the database)
If you would like to find out more about this opportunity, please apply for more information.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Communities and Delivery Lead
As the Communities and Delivery Lead, you will play a pivotal and diverse role, serving as a key driver for the success of our literacy project across the UK. Your responsibilities include ensuring the seamless delivery of our initiatives within the communities we support, managing volunteers and facilitators, and building strong community relationships with schools and other stakeholders. Your work involves leading and tailoring community literacy initiatives, working face-to-face directly with beneficiaries, supporting our partner schools, and orchestrating the recruitment and organisation of volunteer support, all while guaranteeing the efficient delivery of our programmes.
Partnerships lie at the heart of our work, and you will play a central role in developing new collaborations. In your capacity as the CDL, you will forge strong relationships with local individuals, community organisations, funders, and businesses. This collaborative approach aims to foster the growth of our charity while maintaining a tailored focus on the unique needs and challenges present in each local area.
We are seeking a passionate and proactive individual with a proven track record in a similar role, someone who not only possesses practical experience but also embodies an entrepreneurial spirit. You will be comfortable working with vibrant, diverse children and families while also being adept at engaging a range of other stakeholders to help support our wider vision. Your capacity to connect with people, maintain relationships, and oversee community projects will be integral to your success.
Although the job is remote, frequent travel within London and occasional travel across the UK is necessary. Candidates should reside in and around London to ensure effective means of doing the job.
Key Responsibilities
Partnership and Community Engagement
- Develop and implement strategies to engage with local communities and stakeholders.
- Build and sustain positive relationships with local people, schools, community organisations, businesses, and funders.
- Collaborate with local partners to enhance the impact and reach of our literacy programmes.
- Support wider partnership meetings.
Programme Delivery
- Recruit and manage a team of volunteers and facilitators to support various aspects of delivery.
- Play a hands-on role in the execution and delivery of all our projects and programmes for children, young people, and their families in the communities and schools we work with.
- Collaborate with educators, facilitators, and other stakeholders to ensure effective and tailored programme delivery.
- Monitor and evaluate programme outcomes, making necessary adjustments for continuous improvement.
- Ensure efficient resource allocation for programme implementation.
Key Skills and Experience
Experience
- Proven track record of successfully managing community-focused projects.
- Experience working with children and young people.
Required Skills
- Excellent verbal communication skills with good interpersonal skills and the ability to build and maintain positive relationships with various stakeholders.
- Strong organisational skills.
- People-oriented and comfortable delivering sessional work in the community.
- Creative with a strong entrepreneurial spirit.
- Adaptable.
- Self-motivated, with a demonstrated ability to take initiative.
Desirable
- Experience working within education
Terms
- 2 days per week as a contractor
- Day rate: £120
- Although the job is mainly remote, travel within London is required with occasional travel across the UK.
Criminal Record Checks
All staff are required to complete a Criminal Record check. Staff working directly with children and young people will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online: DBS Code of Practice (Applicants in England and Wales)
About us:
Established in 2013, the United Kingdom and Europe World Literacy Foundation have been dedicated to building strong communities through literacy and education. In 2018, UK Reads was introduced to provide literacy support through distributing books and resources nationwide while delivering author-led workshops to children to inspire the next generation of readers who lacked resources and opportunities to develop and excel. Additionally, UK Reads works to facilitate a global pen pal project, inspiring young writers and offering them a platform to connect, fostering cultural awareness and enhancing writing skills.
Our Projects:
We currently focus on disadvantaged children and young people aged 5-18 years. Approximately 85% of our beneficiaries come from low-income families, and over 10% are students with Special Educational Needs and Disabilities (SEND)—a number that is steadily increasing—reflecting the diverse range of learners we aim to support. We also support a significant number of minority children and young people, making it crucial to promote inclusivity and address potential disparities in literacy outcomes through our work.
We acknowledge that low literacy rates vary throughout the UK and are committed to reaching the most underserved, underrepresented, and marginalised children, young people, and families. We collaborate with schools and community organisations to implement tailored interventions that address the specific needs of each group, offering a diverse range of services to expedite the development of foundational literacy skills.
If you are dedicated to making a positive impact and possess the skills and enthusiasm needed, we encourage you to apply.
The client requests no contact from agencies or media sales.
Market Insight Manager - Maternity Cover
Contract: 12 Months Fixed term contract, Maternity Cover, 35 hours per week (a 28-hour week would be accepted)
Salary: £48,314 to £50,729 with excellent benefits
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
About WaterAid:
Want to use your skills in research and insight to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere? We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as Market Insight Manager to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The Market Insight team as a part of the Performance, Insight and Innovation department focuses on establishing an insight-led approach to fundraising, campaigning, and influencing, combining the analysis of performance data with market research to deliver recommendations and support for strategy development and optimisation of future activity.
About the Role:
As our collaborative and strategically minded Market Insight Manager you will help to ensure that Communications and Fundraising at WaterAid is driven by insight and deliver the insight that enables strategic decision making.
In this role, you will identify strategic opportunities to attract new audiences and grow engagement from existing audiences as well as enable WaterAid to make insight-driven decisions and enable strategies that deliver sustainable advantage
You'll also:
- Provide insight to power WaterAid's innovation and NPD programmes.
- Provide vital foresight to the organisation by identifying opportunities and threats within the marketplace.
- Champion a culture of data-led and insight-driven decision making across the organisation.
- Build and manage relationships with team leaders across the organisation.
- Lead on planning and implementing the development of our existing competitor intelligence programme.
- To lead initiatives to promote and showcase the Market Insight team's work and impact.
- Lead initiatives to proactively coach and develop fundraising, campaigning and communications team members' skills in understanding the role of market insight
- To manage the end-to-end research process (from requirement gathering to output and implementation) and procurement process for a variety of insight projects.
About You:
- Experienced market research professional with demonstrable experience of driving action and business value from insight
- Considerable experience of market research processes and methodologies, including a proven ability to analyse data and complex information to inform evidence-based decision making;
- Excellent communicator and storyteller with strong written and verbal communication skills and the ability to clearly communicate research results and conclusions in an inspiring way.
- Experience of influencing decision making among leaders;
- Excellent interpersonal skills and capability to build productive relationships across the business, both within the UK and globally, as well as with external researchers, clients and users;
- A collaborative approach and ability to work across teams and matrix structures with ease.
- Proven ability to work to a high standard and with an eye for detail, working under own initiative and managing multiple projects simultaneously;
Although not essential, we also prefer you to have:
- Experience of corporate / B2B research
- Experience of training others to use Market Insight
- Experience of using insight for comms and fundraising purposes in an in-house role
- Empathy with overseas development issues
Closing date: Applications will close at 23:59 on 12th August 2024. Availability for interview is required in week commencing 26th August 2024 for those invited to first-round interviews and the week commencing 9th September for those invited to second-round interviews
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
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Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lewisham Local has a unique role opportunity for an energetic, people-focused, self-motivated Community Engagement Officer to join us in supporting two key projects we are delivering in partnership with Lewisham Council: The Community Toilet Scheme and the Lewisham Community Directory project. This role involves outreach, relationship building, and data management to ensure the success of these initiatives.
Main Responsibilities:
Community Toilet Scheme:
- Engage with local businesses to educate them on the benefits of participating in the Scheme.
- Secure agreements with businesses to provide public toilet access for the community.
- Develop and maintain relationships with participating businesses, providing ongoing support and resources.
- Monitor and evaluate the success of the scheme, gathering feedback and reporting on participation.
- Publicity and Communication:
- Online: Create a dedicated website/section with an interactive map of participating businesses and their amenities.
- Social media: Promote the scheme, share success stories, and engage with the community on platforms like Twitter or “X”, Facebook, and Instagram.
- Traditional Media: Use press releases and local media outlets to publicise the scheme and its benefits.
- Signage: Ensure clear signage at participating businesses, directing the public to toilet facilities.
- Community Engagement: Partner with local groups and organisations to raise awareness and encourage participation.
Lewisham Community Directory:
- Promote the use of the directory among local community sector stakeholders, including local organisations and residents.
- Conduct outreach to ensure the directory is up-to-date and comprehensive, reflecting the diverse range of services and resources available in Lewisham’s community sector.
- Develop strategies to increase awareness and use of the directory among VCS stakeholders.
- Collect and analyse data on directory usage to measure its impact and identify areas for improvement.
- Publicity and Communications:
- Online: Maintain a user-friendly and up-to-date website with clear navigation and search functionality.
- Social media: Regularly share updates, relevant information, and success stories on platforms like Twitter, Facebook, and LinkedIn.
- E-newsletters: Create and distribute regular e-newsletters highlighting new additions, updates, and featured resources in the directory.
- Partnerships: Collaborate with local media outlets and community organisations to publicise the directory and its value.
- Marketing and Promotion: Develop targeted campaigns to reach specific audiences, utilising online advertising, social media promotion, and community outreach.
Data Management:
- Enter beneficiary data into Lewisham Local's Salesforce database, ensuring accuracy and completeness.
- Maintain the database with updated information, supporting effective communication and reporting.
Lewisham Local Team Responsibilities
- Build and share knowledge and intelligence:
- within the team to increase the effectiveness of the organisation.
- with local partners via networks, communication and website to enable community sector development in Lewisham
- Establish new connections between organisations and individuals to access resources and contribute
- Be a visible, active, positive and engaging presence within the community and at local events, activities and meetings.
- Help team members at times of increased workload and/or specific events in collaboration through discussion with the VCS Programmes Manager
- Attend regular team meetings and supervision sessions as required.
This is not an exhaustive list of tasks and you may be asked to undertake any other reasonable duties in connection with the role. Job descriptions are reviewed regularly and may be amended at any time in accordance with the needs of the organisation.
Availability
This post requires working on occasional evenings and weekends and involves regular travel around the borough to local businesses.
Outline your initial ideas or approaches for engaging the Lewisham community on EITHER the Community Toilet Scheme or the Lewisham Community Directory project.
The client requests no contact from agencies or media sales.
Work setting: Hybrid
Salary: Between £33,543 and £38,805 per annum
Contract: Permanent
Hours: Full-time (35 hours per week)
Location: London
Are you used to providing exceptional administrative support to Directors and Heads of Service, ensuring seamless operations? Do you have experience in managing diaries and inboxes, organising meetings, taking minutes and producing documents? Are you proactive and highly organised?
TPP are recruiting a Director Assistant and Business Support on behalf of our client, a charity dedicated to empowering girls and young women nationwide.
Benefits:
- 25 day's holidays plus bank holidays, increasing 1 days per year to a maximum of 30 days.
- Up to 5 days paid volunteering days per year.
- Enhanced maternity leave.
- Pension scheme with up to 10% employer contribution.
- Life assurance of up to 4x the annual salary.
- Employee Assistance Programme.
- Healthcare cash plan and much more!
The Role:
As a Director Assistant and Business Support, you will be instrumental in managing the Director's schedule, communications, and various projects, ensuring that tasks are completed smoothly and efficiently. Your role will involve collaborating across the organisation, liaising with external contacts, and ensuring the Director's activities are well-coordinated and supported.
Main responsibilities:
- Provide a proactive and efficient Admin and PA service to the Director, acting as the first point of contact.
- Manage the Director's diary, email inbox, and communications, drafting agendas, briefing notes, and correspondence.
- Coordinate and provide administrative support for meetings, including logistical arrangements and minute-taking.
- Support the Directorate leadership team by triaging tasks and managing action logs.
- Liaise with external contacts on behalf of the Director and negotiate as necessary.
- Oversee financial administration, including processing invoices and expenses.
- Collaborate with the Leadership support team.
Essential requirements:
- Strong time management skills and the ability to meet tight deadlines.
- Excellent interpersonal skills to build positive relationships.
- Proficiency in Microsoft Office and strong communication skills.
- Strong numeracy skills and the ability to handle financial processes.
- A proactive approach to problem-solving and the ability to work both autonomously and within a team.
- Experience in managing diaries, inboxes, and supporting senior leaders.
- The ability to handle confidential and sensitive information with discretion.
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Key information
Support and development officer
5 days a week, (35 hours), maternity cover position starting September 2024
Home-based
£23,634 per annum
Key skills
Administration, customer service & support, operations
Communication, administration, time management, customer service, organisation
Job description
Re-engage has just launched a new five-year strategy which has growth at its heart. We’re looking for an exceptional person to join our team, for maternity cover, as a support and development officer (SDO) and to be a vital part of this exciting phase of our development.
Reporting to the support team manager and sitting within the service delivery team you will be working closely with other SDOs and engagement officers (EOs) with a focus on matching older people and volunteers in to Re-engage services and providing ongoing support.
Joining our team will give you a role where you’ll have a real sense of purpose and we'll give you the time, space, and support to develop in the role. We’re looking for some who is:
- Committed to engaging and empowering volunteers and older people.
- Experienced in using a CRM system to capture, store, and retrieve information on all stakeholders.
- Work with our CRM system and dashboard to identify tasks and manage workload, ensuring records of older people and volunteers are kept up to date
- Solution focused and committed to using technology to find solutions and to improve performance.
- Comfortable with communicating on the phone with people of all ages.
- A skilled and confident communicator.
- Familiar with working in a fast-paced environment with experience of working to deadlines and at meeting performance related targets.
Key responsibilities:
- Matching older people and volunteers into Re-engage services.
- Supporting volunteer and older people once they are matched into Re-engage services, including dealing with any complaints that may arise.
- Collaborating with colleagues to identify applicants for volunteer roles or older people referrals.
- Making calls to older people and volunteers on a regular basis
- Responding to phone and email enquiries from our shared mailbox and phoneline that provides high quality support to older people and volunteers.
- Attending face to face meetings with colleagues occasionally
- You may be required to undertake other duties that fall within the nature of the role and responsibilities of the post.
This role will require an enhanced criminal record check.
Benefits:
- Salary – £23,634 per annum pro rata
- 5 days a week (35 hours), maternity cover position starting September 2024 (potential for flexible working, occasional evening and weekend working may be required with prior notice)
- Home-based
- Working from home allowance at the standard HMRC rate as detailed on the government website
- 26 days annual leave plus all Bank Holidays pro rata
- Enhanced family friendly and life events provisions
- Bupa cash plan, 3% pension contribution, death in service insurance
- Learning and development opportunities, Employee Assistance Programme
About you
Essential:
- Experienced user of Microsoft Teams, SharePoint, and Dynamics or equivalent systems.
- Enthusiastic about using technology to improve the volunteer and older person experience and to improve performance.
- Excellent interpersonal, written, and verbal communications skills.
- A desire to learn, adjust and adapt to constructive feedback.
- Organised and has a methodical approach to work and excellent time management.
- Initiative-taking, able to take responsibility for own performance and to demonstrate the ability to work with minimal supervision and under pressure to meet targets.
- Strong understanding of the importance of record-keeping and CRM systems.
- Strong understanding of the importance of brand and commitment to the brand guidelines.
- Clear understanding of confidentiality and the implications of GDPR when working with volunteers and with older people.
- Clear understanding of safeguarding systems and processes.
- A positive ambassador for Re-engage - committed to an organisation that challenges ageism, empowers volunteers, and recognises and values diversity.
- A commitment to embracing the values of Re-engage, and to our motivation to harness technology.
Desirable:
Interested in learning about loneliness, social isolation, and factors that impact the ageing population.
Understanding of, and empathy with, the issues affecting older people who are isolated and lonely.
About Re-engage
Re-engage is a charity that is positive about older age and committed to reducing loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation.
Our volunteers work together to create better communities and help to enrich the lives of our members. Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age.
We are proud of our values - positive, innovative, transparent, evidence-based, and accountable - and of our ethos of bringing generations together.
Our vision is a world where no one is ever too old to make friends and enjoy social interaction.
Our mission is to work within communities to end social isolation and loneliness in older people.
Re-engage is committed to growing a staff team that enjoys coming to work every day and gets satisfaction out of being part of delivering significant impact to the lives of older people. We all work remotely, and we don’t let that stop us from getting to know each other and enjoying down time together. Our wellbeing programme includes multiple interest groups: music, books, hobbies etc as well as coffee and catch ups, quizzes, mindfulness, and other group activities. Everyone is encouraged to get involved in working groups and staff networks, all of which contribute to us getting to know each other. We have strong values and promote behaviours that underpin all we do.
How we recruit
Don’t meet every single requirement? Studies have shown that women and people from ethnic minority backgrounds are less likely to apply to jobs unless they meet every single qualification. At Re-engage we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we’d encourage you to apply anyway. You may be just the right candidate for this or other roles.
Re-engage uses the Hireful platform which helps remove unconscious bias for a forward-thinking, fair, and objective alternative to traditional hiring. Instead of using your CV alone, we'll be asking you to answer questions to test essential skills needed for the role. The responses are then anonymised and reviewed in a random order by members of our team. This enables us to make data-driven assessments focused on someone's ability, rather than their background.
The Hireful platform also asks some demographic questions before you start your application. We never see these responses with your application. We only see summary statistics to help us check if our candidate pool is balanced and if everyone has an equal chance to get hired irrespective of their background. If you prefer, you can easily opt out of answering these questions.
The closing date is 5pm on Sunday 4th August 2024 and interviews will be held on Friday 9th August 2024.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Sightsavers is looking for a Senior Learning Advisor to lead on the implementation and continuous development of the Disability Inclusive Development programme's learning strategy.
Salary: £45,000 - £50,000
Location: UK remote - with occasional travel to Haywards Heath, West Sussex when required
Contract: 18 month fixed-term contract
Hours: This is a full-time role with some flexibility around hours worked and some home working
The Disability Inclusive Development (DIDIF) programme started in July 2018 and is a six year, £29.5m FCDO funded commercial contract managed by Sightsavers DIDIF Fund Management Team (FMT). The DIDIF programme is managed using a payment-by-results and New Engineering Contract (NEC3) contracting model. It is also adaptively managed. The DIDIF consortium consists of ten partners who work on innovation and scale projects across the programme's four thematic areas: health, education, livelihoods and negative stereotyping and discrimination. We work in six countries: Bangladesh, Kenya, Nepal, Nigeria, Tanzania and Uganda. The FMT is responsible for the programme's management: finance & risk; monitoring, evaluation and learning; adaptive management; reporting and quality assurance; governance; contract management; consortium management and donor relations.
The Senior Learning Advisor leads on the implementation and continuous development of the DIDIF programme's Learning Strategy (also called "the Learning Architecture"), a component of the DIDIF programme's MEL Strategy.
The Senior Learning Advisor leads on establishing the learning priorities for Learning Architecture's four operational areas (project, programme, consortium and organisation) and ensure those learning priorities meet the programme's strategic objectives. At this stage of the programme, the focus is upon delivery. Key duties include:
- Providing technical direction to all Learning Architecture projects and oversee implementation and delivery.
- They are responsible for the timely, quality delivery of learning products developed by the FMT.
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Leading teams to deliver programmatic, consortium and organisational learning products as well as delivering products individually.
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Managing quality control processes and tools to support consortium partners to deliver robust learning products
- Matrix-managing a project team of FMT members and/or consultants responsible for delivering programme, organisational and consortium learning products on time and on budget.
- Leading on the design and creation of high-quality programme learning products
- Providing expert technical support and guidance for FMT and consortium partners in the development and dissemination of high-quality learning products
Please read the job description for full details
There is some flexibility around working hours within this role, however we anticipate it being a minimum of a four-day week role. To enable a handover with the current post holder, we are keen for a late September (or earlier) contract start date.
To succeed in this role you will need:
- Extensive experience working in the international development and/or the humanitarian sector
- Senior-level experience in monitoring, evaluation and learning, specifically learning
- Demonstrated ability to manage large, complex piece of work and produce key deliverables on time
- Line and matric management experience is desirable
This is a varied role, please read the full job description for further details
Benefits
Sightsavers offers some fantastic benefits. Our comprehensive benefits package includes generous annual leave allowance, pension, season ticket loan, cycle to work scheme, discounted gym memberships and wellness discounts. If you choose to work in or are visiting our collaborative, modern office space, you will find it an easy 20-minute train journey from Brighton or 45 minutes from London.
Closing date: 11 August 2024
To apply for this exciting opportunity, please complete an application via our recruitment portal. Please note that there will be an expectation that you can occasionally visit our modern and collaborative offices in Haywards Heath, West Sussex (RH16 3BW). We anticipate that remote interviews will take place between Tuesday 20 August and Friday 23 August 2024. Shortlisted candidates will be asked to provide published written samples in advance of attending interview.
As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.
In line with its commitment to safe programming and recruitment, Sightsavers participates in the inter-agency Misconduct Disclosure Scheme (MDS) administered by the Steering Committee for Humanitarian Response. Through collaboration with other MDS members, Sightsavers aims to ensure that there are no sexual exploitation, abuse or harassment issues relating to potential new hires and that we can respond systematically to checks from fellow MDS members. This ensures our work is accountable, delivered to a high standard and supports safeguarding across the development and humanitarian fields.
Context:
The International Organization for Migration in the UK (IOM UK) delivers a range of programming to support migrants, both in the UK and internationally, including projects focusing on diaspora engagement, remittances, migration and development, protection, and community cohesion.
This position will support IOM’s work under the direct supervision of the Programme Coordinator and the overall guidance of the Chief of Mission of IOM UK. Working in close coordination with relevant country offices, units at our HQ in Geneva, Regional Office in Brussels and unit heads at the IOM London, the incumbent will assist in the planning, implementation, monitoring and reporting of relevant migrant support projects managed by IOM London, in particular related to diaspora engagement. The incumbent will also liaise with external stakeholders on matters related to communications, project development and reporting as well as may represent IOM in external forums and meetings
For more details about this role and how to apply, please visit our website: https://unitedkingdom.iom.int/careers
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: 35 hours per week (full-time)
Annual Leave: 28 days per annum, excluding bank holidays
Location: Hybrid working (60% Barnet / Brent Office, 40% Home)
CB Plus is seeking a talented and creative Fundraising Manager, who will be integral to supporting the financial sustainability of CB Plus. The successful candidate will be responsible for developing and implementing comprehensive fundraising strategies to meet financial targets, ensuring a consistent and expanding revenue stream. This includes building a diversified income base for CB Plus, planning and coordinating fundraising events, and building and managing relationships with commissioners, funders, and donors.
The Fundraising Manager will identify new funding opportunities and secure potential donors, researching funding prospects and developing strategies for new support. They will prepare grant proposals, manage grant reporting requirements, and liaise with funding organisations to present CB Plus’s case for support. The successful candidate will have a proven track record in fundraising, excellent communication and relationship-building skills and will be dedicated to our cause.
The postholder will be part of CB Plus’s newly formed Management Team. The Fundraising Manager will report to the Director of Operations and work closely with the CEO.
Please see the job description for further information about the role.
Interviews will be held via Zoom
Please send your CV, with a covering letter explaining how you meet the requirements of the person specification.
Please note, we will not be able to accept applications without a cover letter.
The client requests no contact from agencies or media sales.
Following a merger between St Barnabas Hospices (incorporating St Barnabas House and Chestnut Tree House) and Martlets, we are now the largest group of hospices in Sussex and one of the largest in the UK. We are committed to providing exceptional and compassionate care to adults, children and their families across Sussex.
As part of our plans, we have undertaken a strategic restructure of the Fundraising and Communications teams and are recruiting to a number of new roles. These roles work across all three hospices and will play a fundamental part as we build and develop our new team.
We are recruiting for two Major Donor Executives to join our Philanthropy Team. Following the merger of three hospices, these new roles will support us in developing our Major Donor income across St Barnabas House, Martlets, and Chestnut Tree House hospices.
This vital role within our Major Giving team focuses on identifying opportunities and fostering relationships with key donors, playing a crucial part in advancing the work of the hospices.
You will significantly contribute to the Major Donor programme, working closely with the Major Gifts Manager. Building and managing strong relationships with a diverse range of supporters is essential to the success of this role.
The client requests no contact from agencies or media sales.
Prospectus is delighted to be working with Your Place for their new Facilities Officer. Your Place's mission is to build hope and enable lasting change to end homelessness for people in east London. They are a growing charity, helping people who've lost their homes to regain their self-belief and rebuild their lives.
Please note this is a full-time role being offered on a permanent basis.
The facilities Officer will be responsible for the building, reactive building works, renovation, and repair of the building. Working as a senior member of the maintenance team under the supervision of the Facilities Manager.
Additionally, this person will ensure that day-to-day repairs and planned maintenance of Your Place properties are efficiently and effectively carried out. The post-holder will monitor the performance of internal operatives and contractors handling communications and ensuring the work is carried out in line with completion targets and quality standards. Furthermore, the Senior Maintenance Officer will carry out minor repairs to the buildings, plumbing and electrical systems.
The ideal candidate will possess experience in facilities, and ideally experience working as part of a team and interacting with a variety of people. A basic understanding of health and safety and risk assessment is necessary. The role requires flexibility, including the ability to work evenings and weekends on a rota. Additionally, holding a clean driving license is essential.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.