Communications And Membership Manager Jobs

We are looking for an enthusiastic, proactive and organised Administrator to join us at The Royal College of Radiologists (RCR) as the Membership Operations Administrator.

This is an exciting and stimulating opportunity for a talented Administrator who is keen to develop their skills and customer service experience to make a positive impact on our members. In this role you will have responsibility for completing administration activities, work within service level agreements to respond to queries and complete membership processes. You will be efficient, responding promptly to data requests and deliver strong data integrity for membership.

If you have a passion for delivering an excellent service, driving member satisfaction and developing your career in the membership space this could be the role for you.

What you will do:

• Deliver exceptional customer service with every interaction, to ensure every member or potential member receives a positive experience.
• Respond to member queries and complete key membership administration processes throughout the membership lifecycle.
• Provide support to ensure relevant documentation on membership processes are current and user friendly.
• Through continuous review and collaboration across the RCR, implement developments that improve efficiency or member experience.
•  Develop and implement data and quality checks and robust processes, to deliver reliable and current data on our members.
• Work with the Membership Events Coordinator to deliver outstanding membership engagement events and assistance with administration.

What you need:

• Experience of managing administration processes efficiently.
• Demonstrable experience of providing exceptional customer service.
• Experience of using and maintaining a database or equivalent to store and retrieve data.
• A quick learner, able to adapt existing knowledge and experience, to tackle new queries as they arise.
• Ability to prioritise and anticipate competing demands.
•  Good working knowledge of Microsoft packages.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

If you’d like to grow in this challenging and exciting Membership Operations Administrator position, as well as work with a charity that focusses on supporting doctors who deliver medical imaging and cancer care, please find out more about the role, the RCR and instructions on how to apply in the candidate pack.

Ref 6734

We are looking for a Programme Manager to join the Start Network within our Humanitarian Department to oversee the successful implementation, performance and strategic direction of the global Start Fund programme.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.  When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.  We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the Team

Start Network is a global membership of close to 100 civil society organisations, working across six continents, to tackle what we see as the biggest systemic problems in the global humanitarian system. Start Network is an independent charity that works with Save the Children, as a grant custodian for some Start Network initiatives.

Start Network solutions:

• Locally led action: Shifting power and resources and decentralising decision-making to locally led networks and organisations.
• Early and rapid financing: Building a global financing system that reduces risk, anticipates, and acts ahead of predictable crises.
• Community led innovation: Incentivising innovative, locally led, and contextual solutions and learning from them together with people affected by crises.

Start Network was formerly hosted within Save the Children UK (SCUK), where it was incubated since its establishment in 2010. When Start Network registered as an independent charity in 2019, the Start Programmes comprising Start Funds and Crisis Anticipation and Risk Financing continued to be hosted by SCUK as Grant Custodian to Start Network. A Grant Custodian Agreement is in-place, which describes the roles and commitments of each entity.

The Start Fund Programme Manager is a role within the Start Funds (as part of Start Programmes) contracted and line-managed within SCUK.

About the role

Start Network is a leading-edge funder, enabling network members to access rapid, early and risk-informed funding based on collective decision making and local leadership. As a funder, Start provides an alternative to other funding mechanisms in the humanitarian sector, with a unique niche focused on small-to-medium sized and underfunded crises and a progressive model that relies on collaboration with members deciding and actively managing the funds in concert.

The Start Fund Programme Manager will be responsible for the performance and strategic direction of the global Start Fund, as part of Start Network's family of funds. The global Start Fund provides around £20M of rapid financing in response to underfunded small to medium scale crises, spikes in chronic crises, and in anticipation of impending crises, filling a critical gap in humanitarian financing.

As the Programme Manager you will be responsible for overseeing the successful implementation of the global Start Fund programme, managing all contractual obligations and compliance. In addition, the role will continue working closely with the Head of Start Funds to ensure the fund contributes toward Start Network strategy.

You will provide support to Start Network's resource mobilisation work to ensure the fund is appropriately resourced as well as providing leadership to the Start Fund Programme Team ensuring successful implementation of the global Start Fund, and management of crisis alerts and associated awards.

In this role, you will: 

People management

• Effectively manage a team of four Start Fund Programme Officers responsible for the day-to-day implementation of the Start Fund.
• Proactively develop relationships built on trust, provide staff with clear guidance and direction; use coaching techniques to support personal ambition and professional development. They will create an inclusive environment where team members feel safe to express ideas and acknowledge mistakes.
• Ensure that Start Funds team members have performance and professional development goals, that correspond with Start Funds team objectives, and are well managed and monitored.

Programme leadership

• Play a critical role in representing the global Start Fund as part of Start Network's family of funds, both internally and externally.
• With support from the Head of Start Funds, constantly review and propose adjustments to the Start Fund programme approach in response to learning, and to ensure continued alignment with Start Network strategy.
• Be responsible for the management of the Start Fund Committee as one of the fund's governing bodies.
• As part of the Start Funds team, regularly review and adapt the global Start Fund programme design and operations to ensure it remains fit for purpose.
• Contribute to resource mobilisation, to ensure the fund is appropriately resourced, donors and associated awards are appropriately managed, and fundraising initiatives informed and supported.
• Ensure strong relationships are maintained between Start Network and SCUK, supporting the transition toward Start Programmes (including Start Funds) full integration within Start Network.
• Led by the Head of Start Funds, play a critical role in the development of Start Funds plans including plans specific to the global Start Fund.

Fund management

• Responsible for the Start Fund's performance in line with agreed Start Fund Key Performance Indicators.
• Contribute toward reporting of the global Start Fund to the Start Fund governing bodies, SCUK, Start Network, and the global Start Fund donors as required.
• Responsible for supporting incident management, related to the global Start Fund. 

About you

To be successful, it is important that you have:

• Previous experience in humanitarian sector, with experience operating in humanitarian contexts.
• Good understanding and knowledge of humanitarian quality standards.
• Demonstrated experience in managing large and/or complex programmes in the humanitarian and/or development sector and proven experience in humanitarian project cycle management.
• Proven experience in award and financial management.
• Demonstrated skill in developing funding proposals, budgets and reports.
• Demonstrable experience of working in partnerships and/or networks.
• Proven experience of embracing innovative approaches, to improve the effectiveness and efficiency of programme operations.
• Previous experience of managing people, including line-management experience.
• A confident communicator and networker with excellent relationship-building skills.
• Proven ability to drive and implement strategy.
• Proven analytical and problem-solving skills.
• A flexible, ‘can do' attitude with the ability to manage an unpredictable workload.
• Experience of internal and external representation.
• Excellent verbal and written communication skills with stakeholders at different levels.
• Willingness to travel, including to humanitarian settings.
• Language skills in French, Spanish, Arabic (desirable).

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview. 

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Trusts and Foundations Manager

This is a new role at the DEC and developed as a key part of the DEC’s 2024-2029 strategy. The DEC has a wide range of established relationships with trusts and foundations, many of which give 6- and 7-figure sums to DEC appeals. The Trusts & Foundations Manager will be responsible for providing excellent stewardship to our portfolio of trusts and foundations.

In addition, the role will also be responsible for cultivating new relationships for the DEC through thorough research, and through the prospect development cycle, to raise money for DEC appeals. In addition to appeal fundraising, the Trusts & Foundations Manager will be responsible for delivering on a new core cost fundraising strategy, in close partnership with the Head of Philanthropy & Partnerships.

Demonstrable, transferable trusts and foundations experience and knowledge, (preferably within the humanitarian & charity sector), will hold you in good stead for this exciting new role. 

Key responsibilities include:

Strategic Development: Develop and manage the trusts and foundations portfolio and create compelling proposals for future appeals and core costs income. Showcase new ideas and innovative approaches for growing and developing a pipeline of new prospects. Develop engaging stewardship plans.  

Administrative Compliance: Lead and manage, robust and professional grant management, ensuring systems and processes are fit for purpose, streamlined and accessible. Remain compliant with grant terms and conditions, ensuring you are clearly communicating the unique contours of the DEC model whilst providing comprehensive and inspiring impact reporting.

Relationship Management: Maintain regular contact and collaboration with internal teams to collate a high-quality suite of communication materials and stewardship plans specific to a trust and foundation audience. Proactively reach out and build long-lasting relationships with funders to reach ambitious fundraising targets.

Monitoring and Evaluation: Monitor, measure and evaluate progress against the DEC’s strategic goals and funds raised from trusts and foundations. Prepare regular reports for senior management and trustees on the development, progress and future strategic actions for trusts and foundations at the DEC.

Essential qualities, experience, knowledge, skills, include:

• A track record of securing five- and six-figure donations from trusts and foundations.
• Experience of successfully executing cultivation plans and retaining positive, key relationships with trusts and foundations on behalf of a charity.
• Experience of producing professional and compelling funding propositions for a trust and foundation audience.
• Experience of delivering highly engaging and personalised stewardship journeys and meeting the reporting requirements of charitable trusts and foundations
• High level of technical ability with appropriate computer software packages and data analysis and visualisation software [i.e., Microsoft Office, Adobe, Box].
• Proven financial acumen to comfortably evaluate financial information and manage budgets.
• High attention to detail and numerate accuracy in analysing and using data and financial information, to write coherent reports.
• Clear and confident communicator both orally and in writing [in English].
• Able to present persuasively and influence decision making.
• Able to use initiative and judgement to proactively identify and resolve problems.

If this role is of interest and meets your skills, experience, and knowledge, then please apply with your CV & cover letter.

By applying, for this role, you confirm your understanding of, and consent, to DEC's recruitment procedures, as noted below.

The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can meet the criteria, regardless of gender, race, age, disability, sexuality, or religion.

The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

Salary:  Up to £41,000 per annum plus generous benefits

Contract: One-year maternity cover, full-time

Location:  Victoria, London (hybrid working with one to three days in the office each week)

Closing date: at 12 noon, Thursday 08 August 2024

NHS Providers is the membership organisation for the NHS hospital, mental health, community, and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate.

NHS Providers has all trusts in England in voluntary membership, collectively accounting for £115bn of annual expenditure and employing 1.4 million people.

NHS Providers is digitally transforming, and the digital team, which sits within the Communications directorate, is a key part of making that happen. This Senior Digital Officer role supports the ongoing strategic development of the organisation in key digital marketing areas, including website, analysis and evaluation, audio-visual outputs, eMarketing, and social media. The role will also support wider membership communications activities.

A substantial part of this maternity cover role will be supporting the senior digital manager deliver the organisation’s new website. This will entail project managing the website redevelopment work and launch, working closely with our digital agency as well as with colleagues withing NHS Providers. Alongside this, you’ll be supporting work on our new content strategy, ensuring our digital channels reflect the outcomes and working on development of analysis and evaluation across the organisation.

We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief. We particularly encourage applications from those from underrepresented communities.

This permanent post is ideal for someone who is keen to develop communications skills as well as build external affairs and policy experience. The role provides the opportunity to join a small agile team at the Council of Deans of Health, the representative body for the UK’s university faculties engaged in education and research for nursing, midwifery and the allied health professions.

We are looking for someone with a broad skill set including experience in developing and delivering communications plans, strong interpersonal skills, good organisation, and clear written communication. The successful candidate will be able to balance varied tasks and provide support to colleagues in the Council of Deans of Health team.

Main responsibilities:

• Leading the Council's communications; planning and delivering communications, writing and creating content for internal and external audiences.
• Developing and implementing communications plans for our Student Leadership Programme and other externally funded projects.
• Supporting the Council's policy campaigns, themed months (such as Innovation Month), and the promotion of events.
• Supporting specific projects linked to our parliamentary and public affairs work.
• Undertake any such duties or general tasks and hours of work as may reasonably be required. 

The Council has an office in Woburn House, central London although all staff are currently working in a mixed home/office working model. The postholder should therefore be able to attend the office as required. The salary for this post is £31,000 – £37,500 depending on experience. The Council offers a 10% pension contribution, flexible approaches to working, travelling opportunities and continued development.

The Council is committed to creating a work environment that is inclusive and welcoming for everyone.

Interviews will be held on Monday 19 August at our office in central London.

Communications and Campaigns Manager

Birkbeck, University of London

Salary: £31,096 rising to £35,374 per annum Grade: 5

Contract type: Open ended, Full time

Business Unit: Student Unit

Job Reference: 1903

Birkbeck Students' Union are looking for a new Communications and Campaigns Manager who will provide leadership and oversight to the Union.

The Communications and Campaigns Manager will support the Union’s Communication Strategy with high quality and coordinated content, as well as through the line management of the Communications Assistant. The post-holder will engage with the Union’s membership and other stakeholders, support all internal and external communications activity and provide day to day marketing and communications support to stakeholders via the Union website, social media, printed publications and other suitable media.

This opportunity would build on experience as: Communications Manager, Graphic Designer, Social Media Manager, Marketing Manager.

Contract:

This role is offered on an open-ended basis.

This is a full-time role, working 35 hours per week split between working on-site and remotely.

Salary and benefits:

Grade 5 of the College's London Pay Scale which is £31,096 rising to £35,374 per annum per annum.

Birkbeck offers a competitive salary and pension scheme, 31 days paid leave, flexible working arrangements and some of the most generous benefits in the HE sector, all while being located right in the heart of Central London.

The salary quoted is on the College's London Pay Scale which includes a consolidated Weighting/Allowance which applies only to staff whose normal contractual place of work is in the London area.

Enquiries

If you would like to know more about the role, please click on apply below or contact Yousuf Joondan, Chief Executive, please visit the apply link for contact details. 

If you have technical issues or difficulties using the recruitment portal, please contact the email address on our website providing your name and the job reference number of the position. While we are happy to respond to all informal enquiries, only formal applications through the online system will be considered.

Interviews will be held on Friday 9th August, in-person.

Closing Date: 28th July 2024

Marketing and Communications Manager

We have an exciting opportunity for a Marketing and Communications Manager to work with a youth charity in Burnt Oak.

The aim of this amazing charity is to help improve the lives of young people by giving them somewhere to go, something to do and someone to talk to.  If you have a passion for putting young people first, we want to hear from you!

Position: Marketing and Communications Manager

Location: Burnt Oak, London.

Salary: £34,000 - £38,000 depending on experience

Hours: Open to either full time or part time contracts. Hours worked are generally flexible and certainly you are not tied to “9-5”. Some hybrid working is supported (1-2 days a week).

Closing Date: Noon on Friday 2 August – We will be interviewing for this role on an ongoing basis and reserve the right to close the role early should a suitable candidate be found. Do not delay in submitting your application.

About the role:

Communicating what the charity does is critical to their success, and this role will lead on this for three specific audiences: current and prospective donors; the local community; and the press. You will work closely with the Fundraising team to ensure that collateral is high-quality and donors are regularly hearing about the work of the charity. You will also devise new, innovative digital fundraising strategies, as well as having overall responsibility for the website.

Managing and working with the Marketing/Comms Officer, who will be hired soon after you start, you will also be responsible for marketing and communications aimed at young people and parents. This includes posters advertising events, banners, social media accounts, leaflets to display in the local areas, e-newsletters etc. You will also be responsible for either creating new video content yourself (or with the Marketing/Comms Officer) or finding creative and low-cost ways of generating it.

About you:

To be successful in the role of Marketing and Communications Manager you will be a role model for young people and present a positive “can do” attitude. You will also need to bring with you the following skills and experience:

• Proven Marketing & Communications experience
• Experience of developing and executing a marketing and/or communications strategy
• Experience of planning and managing income-generating campaigns – including monitoring budgets and expenditure (ideally in a charity but could also have been a sales campaign)
• Ability to use (or quickly learn) graphic design software (Canva and Photoshop)
• Experience of managing digital campaigns
• Experience of using a CRM system for logging and tracking stakeholder activity
• Experience in social media and website management
• Knowledge of how to implement an individual giving campaign
• Able to communicate effectively with a range of stakeholders

In accordance with our Child Protection and Safeguarding procedures, this position requires an enhanced DBS check.

The charity’s strength is its diversity of its people. We place a huge value on different people doing things in different ways and we welcome applications from what might be considered non-traditional backgrounds. The one thing we all have in common is our desire to raise the aspirations of young people across the country. 

We very much welcome previous experience working as: Marketing Manager, Comms and Marketing, Communications Manager, Membership Engagement Manager, Engagement & Communications Manager, Head of Marketing, Marketing Campaign Manager, Senior Marketing and Communications Coordinator, Member Engagement, Marketing and Partnerships Manager, Digital Marketing, Marketing and Fundraising Manager, etc. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The Talent Set are delighted to be working with The Intensive Care Society. We are currently recruiting 2 exciting roles within their Communications team; Marketing Communications Manager, and Communications and Member Engagement Manager.

The Intensive Care Society offers a flexible working environment, with hybrid working and an expectation to go into their London office 2 days per week. 

Both roles will report into the Head of Communications and will play a core role in the Society’s communications team providing the intensive care community with the information they need to care for patients and to continue raising the profile of intensive care to the public and Government. You will lead projects and manage campaigns to grow the membership of the Society and create engagement opportunities and communication for members, focused on ensuring direct benefit and designed to promote member growth and retention.

Key Responsibilities:

· To play a leading role in developing strategic marketing and communication advice and advising the senior management team and CEO

· Manage and implement marketing campaigns from planning to delivery and evaluation, ensuring they are informed by clear objectives and integrated across agreed channels in line with the Society’s Strategy and Plans

· Raise the profile of the Society using all communication channels delivering a consistent message to all stakeholders.

· Work with all areas of the organisation to communicate workstreams through newsletters, social media, blogs, websites and other mediums. 

· Develop compelling content to highlight member successes and tell engaging membership stories. Utilise storytelling techniques to highlight member and sector achievements and contributions.

· Use our channels and networks to promote attendance across the Society’s event programme which includes one day seminar style events, the Intensive Care Society Awards and our flagship Congress, State of the Art.

· Take responsibility for data analysis and insight in relation to our website, email marketing, the CRM database, and streaming analytics to help inform decision-making and strategy, and also for reporting purposes across the organisation

· Work with Head of Communications to create informative and interesting press releases, press kits, newsletters, and marketing materials.

· Plan and manage design, content and production of communication materials to help tell the Society’s story.

Person Specification:

· A proven communications and/or B2C marketing professional with experience of using multiple channels for communications and B2C marketing purposes.

· Experience working with third parties to create content.

· Analytically minded with demonstrable ability to use data to improve future work.

· Experience managing both CMS and CRM systems 

· Experience and confidence in managing difficult and challenging situations and stakeholders.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

The Role

The Law Society of England and Wales is looking to recruit an experienced Member Engagement Manager to join our Membership Engagement & Services Team. Working in collaboration with internal and external stakeholders, the role will be responsible for developing and co-ordinating the delivery of tailored membership services and engagement programmes that deliver increased awareness, take-up and satisfaction with the member offer. The successful candidate will also be responsible for identifying and developing ways to improve members' experiences and needs via our products and services.

What we're looking for

You will have proven experience of researching, analysing and acting on information about market and customer needs and issues to design and improve client / membership services and experiences. You will have substantial experience with producing a range of varied high-quality content and engagement programmes including leading the design and delivery of seminars, webinars, short videos, e-newsletters and other written materials and communications to large groups of clients / members. You will have excellent written and communication skills.

You will have a lot of intellectual curiosity and possess a growth mindset, can do attitude and collaborative approach. You will also have excellent project management and prioritisation skills. Individuals with strategic grasp, attention to detail and commercial understanding will excel in the role.

You will also have exceptional interpersonal and stakeholder engagement and influencing skills, in particular managing groups of stakeholders to deliver against a common goal.

Having an understanding of lawyers and having worked in legal practice is desirable.

What's in it for you

This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. The successful candidate will join a strong and collegiate membership engagement team and a brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.

The role is office-based though we embrace hybrid working. We currently work to a team charter where we work together from the office two days per week or more as needed. There is a generous flexible benefits package, a friendly and supportive working environment and the opportunity to develop your career within a professional organisation.

Please note: if you are an internal applicant, Pay Policy will apply.

The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.

If you would like to have an informal discussion about the role, please contact Valeria Mancheva on

As our new Advocacy & Communications Manager you are passionate about students' voices - both individually and collectively. You will lead our new Advocacy & Communications team in ensuring that students are supported through our advice service, informed through our communications and heard through our campaigns and representation. You will provide expert support and advice to our elected student officer team and play a crucial role supporting the CEO in the leadership and management of the Students' Union.

If this sounds like a purpose you would love to deliver, we would like to receive your application and get to know you!

We are committed to maintaining a diverse workforce, as we understand the importance of having staff with varied lived experiences and backgrounds that reflect various needs of our student community. We welcome applications from all interested applicants, and we strongly encourage applications from people of ethnic minorities, people with disabilities, people with dependants and people who identify as LGBTQIA+. We conduct anonymous shortlisting and all of our interview panels have Unconscious Bias Training in order to support a fair recruitment process.

Detailed job description and person specification for this role is attached to this job advertisement.

All applicants should send a CV and written statement (2 pages maximum) that answers the following three questions (Candidates are advised to use the person specification to help answer the questions):

1. What experience do you have that makes you great for this role?
2. How have you demonstrated LMSU's organisational values in your past experience (student-led; inclusive; open; kind; creative; ambitious)?
3. What do you bring to the LMSU team?

Application deadline: 3pm on 7th August 2024

Please include the job role you are applying for in the subject of the application email.

Interviews will take place on the week commencing 19th August 2024.

We are seeking an experienced and dynamic Business Manager to oversee the day-to-day operations of the CIC delivering the business support services which underpin the strategic growth of our organisation.

The Business Manager will be responsible for financial management, operational efficiency, HR, and ensuring compliance with relevant regulations. This role requires a proactive individual with excellent leadership, communication, and organisational skills.

Key Responsibilities:

Operational Management:

• Oversee daily operations, ensuring services are delivered efficiently and effectively

• Develop and implement operational policies and procedures to enhance service delivery and to comply with stakeholder contracts and agreements and  all relevant regulations and legal requirements.

• Oversee programme administration processes to ensure the efficient management of these areas

• Monitor and evaluate the performance of services and programmes with the Management Team. Coordinate the delivery of effective Management Information and analysis of Appeer operations for regular review by the CEO and Board

• Ensure all necessary IT software, hardware and resources across the organisation are implemented and managed well, securely and up-to-date.

Financial and Funding Management:

• Oversee financial reporting, including monthly management accounts, and ensure compliance with financial regulations with Financial Manager

• Support the Board of Directors and Finance Committee with financial reporting, analysis and financial and sustainability strategy development for the organisation with Financial Manager

• Identify and pursue funding opportunities, including grants, donations, and partnerships; manage funding relationships and grant monitoring and reporting with CEO and internal staff

• Manage external supplier contracts and relationships: ensuring contracts, insurances, subscriptions and rentals/hires are maintained to ensure continuity of cover/use and offer best value for the organisation

HR Management:

• Oversee the management of HR across the organisation, advising on the strategic recruitment, management and development of staff and volunteers

• Responsible for the coordination of recruitment, induction and training of new recruits

• Provide ‘business partner’ HR support to Line Managers

• Coordinate Appeer’s process of regular performance and reward reviews and coordinate a programme of ongoing training and development opportunities

• Ensure compliance with HR policies and employment legislation and that employment contracts and the Employee Handbook are kept under ongoing review

• Ensure best practice delivery of  employment practices in line with Appeer’s values

• Line manage the Admin Officer, Finance Manager and Designated Safeguarding Lead

Strategic Planning:

• Work with the CEO to develop and implement the Appeer CIC’s strategic plan

• As a member of the senior leadership team, support the CEO and board in organisational strategy development

• Identify opportunities for growth and development of services

• Foster relationships with key stakeholders, including clients, funders, community partners

Compliance and Risk Management:

• Ensure Appeer complies with all relevant regulations and legal requirements.  Manage risk, including health and safety, data protection, complaints and safeguarding. Communicate relevant policies and procedures to staff, families and service users (as appropriate)

• Work with the CEO/Engagement Manager to ensure that Appeer CIC fulfils its duties and responsibilities associated with internal and external contracts and agreements

• Act as Appeer’s Data Controller for GDPR purposes

• Maintain the organisation’s Risk Register and coordinate a formal quarterly review  and report to the CEO

• Maintain accurate records and ensure robust reporting mechanisms are in place

• Act as the channel of communication with Appeer’s insurers and, legal advisers when issues arise, keeping the CEO and Board informed as necessary

About APPEER

Appeer is a Community Interest Company (CIC) set up to deliver services that support autistic girls and women (and those assigned female at birth) to connect with peers, to develop their life/work skills and to support their wellbeing.   Over the past 5 years our founder and current CEO has taken the vision of creating a community where autistic girls and women can connect from a small, passionate team into a robust and impactful organisation.

We provide  In Person and Online Activity groups and programmes, Alternative Provision, events and resources for those in the community that we serve, their parents/carers and other professionals. We are not a therapeutic setting and as such do not offer clinical support or 1:1 supervision.

We were established in 2019 and have since grown rapidly from a small startup to a robust small-medium  enterprise with a turnover of £250k and serving over 400 beneficiaries a year. 

Interested candidates are invited to submit a CV and cover letter outlining their interest, suitability and vision for the role
 by 5pm on 12th August 2024.  Interested candidates are encouraged to submit early applications as the application window may close sooner than 12th August 2024 if a suitable candidate is found.

Appeer is an equal opportunity employer. We are committed to ensuring a fair and equitable recruitment process for all vacancies.

Please let us know if you require any reasonable accommodations in order to effectively access the recruitment process. If you would like any further information about the role or application process, please contact Claire Livingston who may arrange a conversation with the CEO or a director with you.

Healthwatch Sutton is a dynamic charitable organisation, set up to improve the health and wellbeing of people of Sutton. We have an exciting opportunity for the right candidate to work with us to hear from the diverse communities of Sutton and to use their views to improve the health and wellbeing of local people. The successful applicant will be able to raise our profile and awareness of our work in the Borough.

We are looking for someone who is passionate about enabling local people to have a voice in health and wellbeing agenda. You will be a strong communicator, with experience of engaging with a range of people to help identify their issues and concerns.

Demonstrating your ability to deliver successful projects is a key part of the role. Problem-solving and influencing others are important skills needed to ensure our projects deliver results.

The ability to be able to capture people’s attention using your flare for designing engaging publicity material and publications will be essential as will the skills to manage our social media and website. You will need to have great IT skills to deliver all aspects of communications and engagement activity. Ability to create innovative, interactive online content is desirable.

Our ideal candidate will have excellent organisational and administrative skills to ensure the smooth delivery of our events, meetings and other activities. You will also need to be friendly and approachable to build relationships with our Board, volunteers and member of the public. We would like a person with an enthusiasm for improving people lives.

Unfortunately, we cannot accept CVs for this position.

The closing date for applications is midday Friday, 16th August 2024.

About the role

The primary purpose of this role is to support the successful delivery of Transport for All’s communication and engagement strategies. You will work with the Head of Communications and Engagement to ensure that Transport for All has consistent and effective messaging through the creation and development of digital and print copy, and digital content including podcasts, graphics and videos. You will also help the Head of Communications and Engagement deliver the membership programme by planning and running events, keeping CRM records up to date, and co-designing opportunities for members to build networks.

This internship is part of the Get Set Progress scheme run by Thomas Pocklington Trust (TPT) and RNIB. As part of the internship you will be enrolled on the ‘Works For Me’ employment programme with other interns for support, training, mentoring, and bespoke employment support and guidance.

This post has a Genuine Occupational Requirement that the successful applicant be a person who is blind or partially sighted, in line with The Equality Act 2010.

As part of your 9-month internship, you will be part of a large cohort of fellow interns and gain the following:

• Obtain valuable paid work experience within the charity sector

• Technology support (Including Microsoft Office) and upskilling opportunities

• Online and on-site training and development opportunities

• Opportunity to present and network with Senior leaders within the Sight Loss Sector

• Opportunities to build relationships with fellow interns

• A personal mentor offering support, advice and guidance throughout your internship

• Help deliver positive changes for people with sight loss

As part of the GSP Internship programme, you will also be enrolled on the Thomas Pocklington Trust (TPT) Works For Me Employment Programme, where you will gain bespoke employment support, guidance and advice from the TPT Employment Team, some of the skills that you will receive support and guidance around include:

• CV writing

• Job searching

• Cover letter and speculative letter writing

• Application form writing

• Interview techniques 

About Transport for All

Transport for All is the disabled-led group breaking down barriers and transforming the transport system so disabled people can make the journeys we want, with freedom, dignity, ease and confidence. We work with our members to campaign for change, influencing governments, industry and the public.

We have an exciting opportunity for a Senior Communications Officer to join our team, based in London. You will be working on a part-time, permanent basis (up to 30 hours per week negotiable, Monday to Friday with occasional evening and weekend work). In return, you will receive a competitive salary of £34,000 pro-rata.

About us: 

We’re a community hub in south Islington providing services, activities and events for local residents of all ages. We run after-school clubs, employment support, gardening for older people and much more. Our large, modern community centre on Central Street is a great backdrop for our varied activities, and we have several outdoor spaces for visitors to enjoy. Our aim is to alleviate poverty, social problems and poor health throughout the local area. We do this by delivering a wide range of services, and keeping our community centre open for those that need it.

The Senior Communications Officer role:

As our Senior Communications Officer, you will assist with the development and the delivery of the Communications Strategy through use of our various communications channels and functions: websites, social media, newsletters, leaflets, posters, press releases, events etc. You will also increase the visibility of St Luke’s and its brand to the wider community, with the aim to reach new target groups for membership, increase visitor participation in our events and activities and generate income from fundraising and commercial activities.

Responsibilities of our Senior Communications Officer will include:

• Support the Senior Communications Manager to develop and deliver the Communications Strategy for St Luke’s across the spectrum of communications disciplines: media and public relations, internal communication, brand marketing, advertising, marketing, social media and production of materials.  
• Design and produce key marketing materials promoting larger events at the Centre. Also oversee production of materials for all activities and events through structured templates and training to members of staff. This involves adherence to St Luke’s Brand Guidelines.
• To shoot and edit film assets and footage for our social media channels, managing our YouTube channel and giving people an insight into daily life at the Centre through our videos.
• To co-ordinate an online events calendar through our membership database, working with Service Managers to ensure events are publicised through the relevant channels including website, newsletter, social media, etc.
• Manage the website content (WordPress) and the membership database, Membership Works, co-ordinating other users who access the system and providing training where needed.
• Provide content for daily updates on social media channels, expanding our scope and keeping up-to-date with developments. Manage sponsored posts. Provide support for staff needing to update social media, including occasional drop-in workshops.
• Manage the photograph library, and assist if staff require specific photos for publicity. Arrange photographers for events and photo sessions at the Centre. Advise staff on GDPR rules around photography where necessary.

Essential Skills, Experience & Abilities we are looking for in our ideal Senior Communications Officer:

• Experience of contributing to and working in a team to deliver a Communications Strategy
• Experience and knowledge of managing and delivering campaigns to build a reputation
• Experience of writing articles, press releases and managing websites
• Excellent written and verbal communication skills with the ability to communicate confidently, effectively and creatively
• Excellent knowledge of the English language, particularly with regards to spelling and grammar
• IT Literate, with knowledge of using social media and design and digital software as well as standard office programs and databases
• Creative flair/mind and an eye for graphic design and understanding of current trends and visual communications
• Self-motivated, able to work independently and demonstrate initiatives in improving our communications’ systems
• Prioritisation and planning skills

Closing Date: we will close this vacancy when we receive a suitable candidate for the role. Therefore, if you are interested, to apply for this role please ensure that you upload a cover letter and include it on your CV.

If you feel you have the skills and experience to join us as our Senior Communications Officer, then please click apply today! We’d love to hear from you. 

We reserve the right to close this advert before the closing deadline if a sufficient number of applications have been received.