Communications And Marketing Manager Jobs

Summary

WE ARE HIRING!

ABOUT THE DEPARTMENT

The Ministry Department aims to serve and renew lay and ordained ministry throughout the Church of England. We do this by providing advice and support to vocational enquirers, ordinands, curates, lay ministers, leaders at every level, dioceses, and theological colleges.

The team works at a national level to provide the stewardship of resources, the development of policy, and the expertise, guidance and leadership needed to sustain the ministry of the Church of England and to ensure its growth and flourishing. We oversee the discernment, formation and deployment of ordained ministers, ensuring the Church is well-equipped to serve God in living out its mission for many generations to come.

We support dioceses to develop proactive plans to grow vocations to ministry, by convening networks of practitioners, sharing good practices, ensuring proper resourcing and providing quality training for diocesan directors of ordinands and advisers.

We support and steer ministry and leadership development for the entire clergy and lay ministries life cycle, including clergy HR and senior leadership development.

ABOUT THE ROLE

The Vocation Communications and Marketing Officer role is part of the National Communication Teams which sits with the National Development.

Your major responsibility is to engage, inspire, and influence all sectors of the Church to foster a vocational culture in which all persons, regardless of age or background, are encouraged and assisted in considering the entire variety of ministerial vocations for themselves and others.

You will mainly be responsible for:

1. Developing, delivering and leading a marketing, communications and engagement strategy; this requires the post holder to have excellent communication skills with the ability to engage with all stakeholders at a national, diocesan and local level clearly and concisely
2. You will work with stakeholders and communicate as widely as possible the ministerial needs of the church and a plethora of opportunities to discern, learn, grow and serve.
3. Produce and/or commission excellent written and video content and updates; this includes supporting the preparation and development of online and in-person engagement events.

Key Requirements

The Church of England is for everyone and we want to reflect the diversity of the communities we serve across the whole country. Therefore, while of course, we welcome all applications from all interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups.

Please refer to the Job Description for more information about the role and person specification.

WHAT WE OFFER

Your Salary

• A salary of £56,833, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

Your Benefits:

• 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangements requests with locations with an expectation of just 1-2 days per week in the Church House office/base office location. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships
• Access to Occupational Health, and an Employee Assistance Programme
• Access to the Department of Education Restaurant and Westminster Abby with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

ABOUT THE NATIONAL CHURCH INSTITUTIONS

The National Church Institutions is a hybrid working organisation comprising a wide variety of teams, professions and functions that support the mission and ministries of the Church of England in its vision to be a church, centred on Jesus Christ, for the whole nation - a church that is simpler, humbler, bolder.

We Include. You Belong.

Our Belonging and Inclusion Strategy aims for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background.

Living out our values in all that we do, we:

• Strive for Excellence
• Show Compassion
• Respect others
• Collaborate
• Act with Integrity

We believe our commitment to belonging and inclusion fuels our progress and drives us forward. The NCIs are a safe, inclusive workplace for people of all backgrounds and walks of life. We welcome applications from people of all faiths and of no faith. We want to encourage applications from a diverse group of people who share our values. We welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

Vacancy Application Closing Date - 03 September 2024

Please note: This is a fixed-term contract for three years.

To find out more about this role, please contact Helen Fraser, at for an informal chat.

We are looking to recruit a creative and ambitious Fundraising and Communications Manager for our community based organisation based in West London. A key focus of the role is the development of our donor management systems, event organisation, digital appeals, and corporate partnerships, whilst providing strategic oversight of the charity’s internal and external communications.

Bid-writing expertise is desirable but not essential. We are looking for a highly effective individual with demonstrable and relevant fundraising experience, as well as excellent planning, organisational and people skills. The Fundraising and Communications Manager will work alongside the Senior Leadership Team to ensure we take a strategic approach to fundraising that ensures the charity’s income will support our growth and development in the years ahead, in line with our 2030 Strategy.

This is a great opportunity to bring established skills and experience to bear in a local organisation undertaking groundbreaking work in a range of exciting areas. The Fundraising and Communications Manager will collaborate closely with the local community and a wide range of local partners and donors. Your input and collaboration will support the charity’s work developing innovative food access models and civic engagement programmes, as well as our efforts campaigning to change the policies that perpetuate poverty.

About the role
 

As Campaigns Manager, you’ll work within the fast-paced, vibrant, and collaborative Communications department. This role will provide oversight and delivery of key marketing campaigns, as well as more general marketing support to all departments in CUK. Strategic ideation and set-up, implementation, management, and campaign measurement/analysis are critical pillars of this role.
 

Key Responsibilities

• Actively maintain and promote Compassion UK’s Christian ethos and values   
• Develop and deliver marketing campaigns to meet agreed organisational outcomes
• Create, deliver and project-manage effective campaigns
• Provide marketing support to wider organisation 
• Lead and develop team to meet CUK’s outcomes 

The successful candidate will have:

• Campaign Expertise: Deep expertise in crafting and executing campaigns, both online and offline.
• Visionary Leadership: Ability to forecast long-term success while ensuring compliance and staying ahead of trends.
• Cross-Platform Savvy: Skill in optimising campaigns across various channels with a tech-savvy touch.
• Project Maestro: Exceptional organisational skills to juggle multiple projects, meet tight deadlines, and deliver on budget.
• Creative and Flexible: Enjoy adapting to change and diving into new social media trends with enthusiasm.
• There’s an occupational requirement for the holder of this role to be a practising Christian, in order to promote Compassion’s ethos and help others to experience, explore and express the faith-based motivation of our work. (You can read more about this in our Policy on Posts to be Held by Christians.)

Location, hours and benefits

Office-based
*Hybrid working is offered as a benefit. You may work up to 40% of your hours from home and the office is closed on Fridays.  However, we reserve the right to vary those arrangements in future.

Hours
35 hours per week (12 months Fixed-term)

In return, you will get

• Flexible and sociable working environment
• Free parking
• Access to Compassion House gym with shower facilities
• Time in Lieu offered
• Pension scheme with 10% employer contribution
• Income Protection & Group Life cover
• Private Medical & Dental cover
• Celebrating life milestones such as, birthdays, newcomers, weddings, babies etc
• Tea and Treat Tuesday
• Fully equipped kitchen area, with lunch and break out areas
• Hot-desking, sit where you want, when you want
• Weekly team prayers and devotionals
• Compassion updates and worship events
• Casual dress code

Candidate Pack
Please explore our candidate pack to learn more about Compassion UK's benefits and what it means to live and work in accordance with Compassion UK’s Statement of Faith, Core Values, Ethos Statement, and other policies, including our commitment to Child Protection.

Apply by
10am on 27 August 2024
Interviews are expected to be held week commencing 2 September 2024

Hybrid (working from our central London or Oxford office a minimum of 4 days per month)
Full-Time 37.5 hours / 5 days a week
Up to £35,000 per annum

Young Enterprise is dedicated to helping thousands of young people each year develop the skills, knowledge, and confidence they need to succeed. Through our nationwide enterprise and financial capability programmes, we empower young people to discover who they are and what they can achieve.

This is a fantastic opportunity to join a dynamic, youth-focused charity and play a pivotal role in driving forward the development of resources designed to support educators and enhance the financial capability of children and young people.

We are looking for a proactive and organised individual to join Young Enterprise as the Resources Development Project Manager. The successful candidate will lead on all aspects of the resource development and Quality Mark accreditation services, ensuring high standards and efficient project management from inception to completion.

About the Role

The Resources Development Project Manager will be responsible for overseeing multiple resource development projects, from drafting high-quality funding proposals to managing content creation, working with expert authors, design agencies, and coordinating evaluation processes. The role involves maintaining effective stakeholder communications, managing budgets, and reporting on progress both verbally and digitally against KPIs.

Another key responsibility will be managing the Quality Mark accreditation process, including training freelance assessors and supporting external resource producers through assessment.

Reporting to the Services Development Manager, the Resources Development Project Manager will also line manage and support the Services Coordinator in their role.

Who We Are Looking For

We are seeking a dynamic and proactive individual with excellent communication, organisation and project management skills. You will have a track record of delivering projects on time and on budget, a solution focussed attitude to problem solving and the ability to balance and prioritise competing demands in a busy function.

You should be experienced in developing and managing resources or content from concept to delivery, building and maintaining relationships with diverse stakeholders, and coordinating evaluation processes. We are looking for someone who is proactive, can work independently, and is comfortable making trade-offs while understanding the wider impact on interconnected areas. A passion for supporting young people and a commitment to the values of Young Enterprise are essential.

Experience in managing digital content development, an understanding of educational settings, and knowledge of the current educational landscape are not required but would be advantageous.

Why Work for Us?

• People-focused, friendly, and supportive workplace culture
• Active commitment to equality and diversity
• Access to mentoring schemes with corporate partners
• Generous holiday allowance of 7.2 weeks plus your birthday off
• Access to an NHS top-up scheme for expenses such as dental and optical
• Employee Assistance Programme
• Cycle-to-work scheme
• Group Life Assurance
• Access to various employee friendly initiatives such as Discount and Benefits platform, Leave Purchase scheme, part financial contribution to Professional Development etc

This is a hybrid role, working out of our London or Oxford office a minimum of 4 times per month.

If this role appeals to you, we’d like to hear from you! Join us in building a successful and sustainable future for young people and gain the recognition, support, and rewards you need to grow and develop.

To apply, please submit your CV and a cover letter (up to two sides of A4) outlining your suitability for the role based on the Job Description and Person Specification by no later than 5 pm on Thursday 19 September.  Applications without a cover letter will not be considered.

Interviews will be held via Teams between 30 September and 2nd October.

Please note that while we aim to respond to all applications, if you have not heard from us within two weeks of the closing date, please assume your application has been unsuccessful.

Do you want to take the next step in your career at The Queen’s Nursing Institute ("The QNI"), a highly successful national community nursing charity?The QNI is looking for a Communications Officer to join our team.  The post holder will be a key contributor to the QNI’s communications work.

This is an exciting role which will allow someone with creativity and precision to grow and demonstrate their potential, in a supportive and friendly team environment.

There will be particular emphasis on digital content and support to the QNI’s digital infrastructure including websites, social media, and other platforms such as Mailchimp.

Responsibilities:

• Contribute to marketing and communications campaigns.
• Manage and develop social media channels, including Mailchimp, Twitter/X, Facebook, LinkedIn, and Instagram.
• Report on media engagement, including press coverage, social media analytics and mentions, Google analytics, email response rates, etc. 
• Support colleagues with content creation.
• Database administration and support in migrating to a new CRM.
• Financial administration, e.g. reporting online donations, online shop sales, etc.
• Oversee processing and fulfilment of orders from the QNI's online shop, provide customer support, track sales and inventory.

For the full Job Description and Person Specification, please refer to the Job Pack.

Interviews will be held in person at our London office on Friday 13th September.

About The QNI:

• The QNI is the oldest professional nursing charity in the world and is a leading voice for nurses working in the community. 
• Our values of excellence, inclusivity, partnership, independence, advocacy, legacy and integrity underpin the charity’s strategic plan 2021-2025, which is included in the Job Pack.
• The job is within the Communications Team, working closely with all QNI staff. 

Benefits:

1. Learning and Development: We are dedicated to the continual professional development of our employees and offer access to training opportunities.
2. We offer 25 days annual leave per year, in addition to all Bank Holidays.
3. We offer up to 10% employer contribution to pension scheme.
4. Interest-free season ticket loans.

Charity People is delighted to be supporting FareShare in recruiting for an Internal Communications Manager who will join this amazing organisation in a role that is vital to strengthening its ability to promote its work across its internal operations and wider network to ensure that staff are engaged, understand the impact of their work, and can communicate the work of FareShare consistently.

The UK's leading food distribution charity, FareShare, works across an extensive network to strengthen communities by taking the millions of tonnes of good food wasted by the food industry each year and redistributing it to over 8,000 frontline charities and community groups. Powering school breakfast clubs, older people's lunch clubs, homeless shelters, and community cafes to make a difference, FareShare's work has an enormous impact on the lives of the millions of individuals in the UK who are struggling to afford to eat while tackling the environmental impact of food waste.

With a formidable campaigning voice, the organisation is also adept at collaborating with food partners and charities within their space to achieve significant change at government level.

Internal Communications Manager
Contract: Permanent, full time role (35 hours per week)
Salary: £38,000 to £43,000 per annum
Location: Hybrid - home based with ideally at least one day per week in the London office
Closing date for applications: midnight on Thursday 5th September
First stage interviews: week commencing 16th September
Second stage interviews: week commencing 23rd September

Working closely with the senior leadership team, including the Head of Communications, Marketing and Public Affairs, as well as with the wider Communications Team and FareShare's network of 18 independent organisations, the Internal Communications Manager will be responsible for enhancing FareShare's internal communications and strengthening connections across the internal network. The role will include the following core elements:

* Developing and implementing internal communications strategies, including a schedule of activities for the year
* Designing and managing internal communications channels and content
* Driving employee engagement through innovative and compelling storytelling
* Measurement and analysis of the effectiveness of internal communications activities and initiatives
* Support of change management processes by providing clear, concise, and timely communication
* Acting as a liaison between FareShare and its network partners
* Developing and distributing communications materials that keep network partners informed and engaged
* Fostering a culture of open communication and feedback across the organisation; creating platforms and spaces for staff to share ideas, concerns, and successes
* Organising and leading internal campaigns and initiatives to create and foster a sense of community within the organisation
* Recognising and celebrating staff achievements and milestones through internal communications
* Assisting in the planning and delivery of internal events such as conferences, and awareness activities with key stakeholders.

Working across a range of internal audiences, this is a really engaging position working with a talented and supportive team. We'd love to hear from individuals with the following skills and experience:

* Natural storytelling ability with a creative flair; you will be able to articulate complex ideas in an engaging and accessible manner
* Passion for creativity, excellence, and innovation in your work
* A team player who brings a positive and collaborative approach
* Extensive experience in internal communications, preferably in the not-for-profit or food sectors
* Demonstrable experience in developing and implementing internal communications strategies that drive engagement
* Experience managing internal communication channels, including intranets, newsletters, and internal social media
* Proven experience in change management and supporting organisational change through effective communication
* Strong experience in stakeholder management and the ability to influence and engage at all levels of the organisation
* Experience working with network partners or multiple locations to ensure consistent communication.

If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.

Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

The Senior Communications Manager role is critical to achieving our strategy. We are excited to be able to have this specialist role to develop our brand and market us on social media, so we can recruit more schools, volunteers and funds to achieve growth in the coming years.

Who we are looking for

The person we are looking for has enough experience to get themselves around a communications plan and is hungry to develop their skills in copy writing and marketing. You don’t have to know everything now, just demonstrate you can learn, take initiative and have excellent people skills.

We understand not everyone has a straightforward CV, many talented people don’t have a university degree. That’s fine by us. Our application process will give you the chance to demonstrate your skills and passion, over your education and career path.

Key objectives of the role are  

· To develop and implement the Literacy Pirate’s communication strategy and ensure the cost-effective production, branding, distribution, and maintenance of external communications. By end of 12 months to have grown our following by 30%.

· Increase awareness and recruitment that enables growth of our Virtual Ship (online programme) by marketing on social media. In order to servie more children we need more volunteers, to work with more schools and raise more funds. 

Healthwatch Stockport is looking for a Communications and Volunteer Coordinator to join our team. If you have a passion for communications and making a positive impact, apply now!

Join our dedicated team as a Communications and Volunteer Coordinator. You will lead our communications strategy, coordinate members and volunteers, and engage our local communities. Your work will drive positive changes in Stockport's health and social care services.

Responsibilities:

Volunteer Coordination

• Recruit, train, and support new volunteer members, leading to the continuous development of our Enter and View Programme.

• Coordinate volunteer activities to align with Healthwatch Stockport’s objectives.

• Maintain a database of volunteers and members, tracking engagement and participation.

Enter & View Programme

• Oversee the Enter & View programme and support the Enter & View Volunteer Lead by collaborating with volunteers and partner organisations.

• Ensure the programme influences positive service changes and supports volunteers to lead the way in those changes.

• Produce and share Enter & View reports in a timely and accessible manner.

Research & Projects

• Contribute to the design, development, and delivery of targeted qualitative and quantitative research projects to gather feedback on health and social care services.

• Contribute to data analysis and produce comprehensive reports and intelligence briefings for NHS and social care commissioners, providers, local Councillors/MPs and the public.

• Ensure all reports are robust, straightforward, and accessible.

• Involve volunteers, service providers, and people with lived experience in our work.

Community Engagement

• Collaborate with the Healthwatch Engagement Officer to plan and deliver engagement activities with local people and communities.

• Gather feedback and insights from the community to inform Healthwatch Stockport’s work. • Represent Healthwatch Stockport at local events, meetings, and forums

See attachment for further responsibilities

We’re looking for a driven and ambitious Growth Marketing Manager to join the Chartered Institute of Environmental Health (CIEH) and lead our acquisition and lead generation marketing activity.

CIEH is the professional membership and awarding body for the environmental health sector. We believe everybody has the right to be healthy, happy and safe. That’s why through championing environmental health professionals, education, support and campaigning, we work to promote safer, cleaner and healthier environments for the benefit of all.

Joining the Marketing and Communications team, this role will support us in driving growth through our commercial activities, with a focus on our training offering and sustainable conference, meeting and events venue, which in turn supports our charitable activities. From implementing and managing paid search and content marketing to analysing customer insights and trends, this is a varied role with lots of opportunity to make an impact.

In this role, you will:

• Plan and execute lead generating and income growth marketing campaigns and strategies for products and services across the organisation with a particular focus on training products and our sustainable conference, meeting and events venue
• Work with internal stakeholders to understand our products and services and their unique selling points, identify target audiences and understand buying habits to help shape campaigns and messaging
• Support internal stakeholders to achieve their commercial targets, keeping in mind KPIs and ROIs
• Design and implement targeted automated email campaigns, segmenting audiences and nurturing leads
• Manage and allocate campaign budgets, balancing growth and spend
• Devise campaigns that engage and convert by utilising paid search, paid social, display, retargeting and SEO to generate engagement and leads
• Optimise landing pages and user funnels to drive engagement and conversion
• Conduct A/B testing to refine campaigns and messaging
• Forecast, measure and report on campaign performance and ROI
•  Use analytics tools to track key metrics and make data driven decisions
• Craft engaging content for our websites that attracts and converts our target audiences
• Work with subject matter experts to identify trending topics, produce resources and thought leadership content, and disseminate key information to our target audiences
• Brief designers and where appropriate create design assets
• Collect, manage, process and evaluate data, using CRM and other systems as necessary
• Work with the Head of Marketing and Communications to set and monitor KPIs and objectives
• Brief and manage the work of external agencies when necessary
• Deliver effective internal communications and marketing reporting
• Seek opportunities for improvement of business processes to improve customer experience, reduce costs and ensure maximum return on marketing budget
• Ensure consistency in messaging, tone and visual identity across all activity
• Provide support on membership recruitment and retention, policy, profile raising, and events marketing and communications activity when required
• Manage the workload and performance of the Marketing Executive
• Undertake ad-hoc work compatible with the post holder’s status/experience as required

Please see the full job description and person specification for details. 

Living Wage Foundation

The Living Wage Foundation was launched in 2011 by Citizens UK to tackle in-work poverty and ensure that workers earn enough to live on and participate in family and community life. Citizens UK is the home of community organising with diverse civil society alliances set up to develop leaders to work on the issues that matter to them, such as the Living Wage. Other projects include PACT (Parents and the Community Together) and Sponsor Refugees to add depth to the impact of Citizens UK’s work.

The Living Wage is a movement of businesses, organisations and people who believe that a hard day’s work deserves a fair day’s pay. The real Living Wage is an independently-calculated hourly rate based on the cost of living and announced each November during Living Wage Week, our annual celebration of a growing network of over 15,000 Living Wage Employers.

The Living Wage Foundation celebrates employers that voluntarily choose to pay the real Living Wage through an accreditation scheme that recognises a long-term commitment to fair pay and has secured pay rises for over 480,000 low paid workers.

The Living Wage Foundation is part of Citizens UK – a community organising charity which works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take a deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty.  As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.

Citizens UK

Citizens UK is the biggest, most diverse and most effective people-powered alliance of local communities working together for the common good. Our mission is to develop leaders, strengthen civic organisations and make change. Our 550 member communities are deeply rooted in their local areas and connect every day to the lives of hundreds of thousands of people. Through the method of community organising we enable people experiencing powerlessness to develop their leadership and come together with the power and strategy to make change.

This leads to hundreds of neighbourhood improvements - from zebra crossings outside primary schools to renovated public toilets in cemeteries. And it leads to some of the biggest campaign impacts in the UK, such as winning over £3 billion of wages through the UK Living Wage campaign, securing a legal cap on the cost of credit to control exploitative lending, and ending the detention of children for immigration purposes. We enable local campaigns to grow into large-scale social change projects such as the Living Wage Foundation, Parents and Communities Together (PACT), Sponsor Refugees, and Refugees for Justice, that form an integral part of our theory of change. The most prominent of these is the rapidly growing Living Wage Foundation with a network of almost 15,000 accredited Living Wage Employers across the UK. 

Purpose

The Living Wage Foundation has an exciting opportunity to join our dynamic team as a Communications Officer. We are looking for an exceptionally motivated and organised individual who enjoys working in a fast-paced, high-profile communications environment.

The role will support the objectives of the Living Wage Foundation by communicating our work to a wide range of audiences, including senior business leaders and politicians, through a mix of communications methods: social media, newsletters, media outlets, website and internal communications channels.

The post holder will be responsible for day-to-day monitoring and management of our social media channels, supporting with written and visual content creation for the Living Wage Foundation, and will support the development of press campaigns to build awareness of the Living Wage Foundation’s work. The role will work closely to support the Communications team’s work and help communicate the work of the wider-team and our employer network.

 This post will be joining a Communications team that spans media, digital communications, research and events, with colleagues based across the UK with monthly in-person team meetings.

The role is also responsible for key communications with our network of over 15,000 accredited Living Wage Employers, including our monthly newsletters, blogs, videos and case studies to celebrate our network of accredited employers

The position would suit an applicant with strong written and communication skills, with some experience of working within a communications team and a passion for social media and content creation.

This is an entry level role and we don’t expect you to have experience of all areas of this job, training will be provided to help you develop into this role.

Main Responsibilities

Social Media and Website

· Oversee our digital communications channels to raise awareness of the Living Wage and our wider accreditation schemes, champion responsible employers and grow our movement.

· Help the team keep up to date with social media trends and opportunities.

· Create, manage and schedule posts for our Twitter, Facebook, LinkedIn and Instagram accounts, tailoring the content to different channels and audiences.

· Monitor our social media channels, replying to enquiries from the public and our networks of supporters and employers and flagging any potential issues to the wider team

· Source and create original content for both the Living Wage Foundation and external websites, including creating blog posts, news, guidance, and general pages.

· Audit and review existing website content to ensure it is effective and up-to-date. Support on improvements and developments where necessary.

Internal Communications

· Administrate and facilitate communications team meetings.

· Communications support for key events and campaign moments including the annual Champion Awards and Living Wage Week.

Situational Awareness and Research

· Help the team keep up to date with social media trends and opportunities.

· Monitor and evaluate media campaigns and reports.

Strategy Development· Contribute to media strategies and plans that help to win public and political support for the Living Wage Foundation and its work.Reputational Risk and Management

· Monitor our social media channels, replying to enquiries from the public and our networks of supporters and employers, and flagging any potential issues to the wider team.

· Participate in the out-of-hours duty press (being on hand to very occasionally answer emails and phone calls in the evenings or weekends).

Content Creation and Dissemination

· Working with the communication team, design and implement engaging digital engagement campaigns for Living Wage Employers and supporters, and to support Living Wage Foundation campaigns.

· Design communications collateral to increase engagement on social media, including the creation and editing of short-form videos for our online channels and creation of social media graphics.

· Improve our digital offering for our network of accredited Living Wage, Living Hours, and Living Pension Employers by creating resources and improving our communications support.

· Liaise with the Living Wage and Citizens UK team to keep up-to-date with news to share with key stakeholders.

· Collate and summarize content to schedule newsletters and updates for our varied audiences.

· Support in the adoption of updated brand across our communications content and materials, supporting others to use brand and tone of voice guidelines.

· Write compelling press releases, blogs, and opinion editorials to promote the Living Wage Foundation’s work.

· Work with colleagues to develop case studies and ensure stories of low pay and the Living Wage are told effectively across all our internal and external communications channels.

· Build effective relationships with the media, colleagues, and other stakeholders to find new ways to raise our profile.

Key skills

Essential

· An interest and enthusiasm for communications and marketing, and the mission of the Living Wage Foundation

· Interest in media and the news landscape

·  Excellent knowledge of a wide range of social media channels

· Strong written and verbal communication skills including the ability to write for different audiences

· Excellent attention to detail

• Ability to create high-quality and engaging content for social media (whether for a personal or business account) and a good understanding of what makes compelling content

• Strong analytical skills and ability to evaluate the success of a campaign

· Ability to build strong relationships with colleagues and external stakeholders

· Ability to communicate clearly and effectively with a wide variety of stakeholders

· Ability to juggle and prioritise competing demands

· Highly self-motivated with ability to work well independently as well as part of a team

· Good IT skills, including experience using Microsoft Office

· Creative thinker and problem solver

· Excellent planning, organisation, and prioritisation skills.

· Creative with an eye for design and ability to come up with new ideas for content

Desirable

· Experience using graphic design software (e.g., Canva, Adobe Creative Suite).

· Experience filming and editing video content

· Experience with website and content management platforms.

Interviews will take place Thursday 5th September (subject to change).

About the Application Process

We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.

Got any more questions?

If you would like further information on the role, the organisation, or our commitment to addressing under-representation and the development and progression of all colleagues, we would be happy to answer any questions.

We will be holding a webinar on 28th August at 12pm (register here) where anyone can attend to find out more about the role, all enquiries welcome. In the past, candidates have found this a helpful space for understanding whether the role is right for them.

The Digital Product Manager will play a crucial role in delivering an ambitious five-year plan, which will see us embracing digital as a channel for communicating our impact, building supporter connections and driving customer journeys and value exchange. We’re looking for a strategic thinker passionate about all things digital who can help us embed cutting-edge technologies to meet our strategic goals, including a commitment to being a charity that is inclusive by design.

The successful candidate with the Head of Operations and Change to deliver a roadmap that ensures we’re building a digital infrastructure to support our strategic goals. They will work closely with the Executive Leadership to produce a digital ecosystem aligned with our strategy to drive growth in impact and income.

Key Information:

• Working hours and contract: Part-time, three days per week, 18 month fixed-term contract (with potential extension)
• Salary: £45K p.a. FTE (£27K p.a. actual PTE)
• Location: Mansell Street, London E1 / Hybrid.
• Start date: As soon as possible, ideally 1st October 2024
• Responsible to: Head of Operations & Change
• Direct reports: None

Application process

Please forward a CV and supporting statement, outlining your skills and experience relevant to the role and motivations for applying for the role (two pages maximum), with the subject ‘Application for Digital Product Manager.

Applications close: 9am, Monday, 9 September 2024

The interview process is planned as follows:

• 1st Interview: Wednesday 18 September 2024
• 2nd Interview: w/c 23 September
• Please note that there is also likely to be an exercise at second stage.

We value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools, including ChatGPT, to produce your application materials. Applications drafted with the assistance of AI will be automatically rejected.

Role Responsibilities:                                                       

Digital Accessibility

• Act as accessibility champion, working closely with the HR and operations team as we roll out our DEI strategy
• Ensure that inclusion sits at the heart of our digital strategy
• Ensure accessible procurement, particularly of internal IT systems, and the delivery of appropriate training
• Maintain the accessibility of all digital products, including our website, e-newsletters and online customer journeys.

Personalisation and data optimisation

• Support the onboarding and roll-out of a new CRM system, specifically to integrate with our website
• Leverage new systems, notably CRM, to work to scope and deliver personalised data journeys - alongside fundraising and communications
• Optimise customer experience for various audiences, including individual and regular givers, grant applicants, researchers, etc.
• Support our expanding retail operation to embrace integration with our website and explore how we can best leverage digital channels such as Ebay, Depop and other preloved digital retail channels.

Digital product development

• Lead the delivery of product development, taking ideas from customer insight through ideation, prototyping and launch
• Lead the delivery of new products to market to help significantly grow income and support our mission-led directorates.
• Evaluate and implement customer and digital trends that could impact the future of fundraising to innovate new and relevant product propositions
• Lead collaborative cross-team new product ideation processes to inspire the delivery of innovative new concepts and product propositions
• Champion the voice of the customer throughout product innovation, making sure new innovative propositions are “ready” for development with defined customer stories and acceptance criteria
• Develop User Stories and acceptance criteria for future digital products.

 Website maintenance

• Act as key contact with our website supplier for the technical operation and development of our website,
• Establish a roadmap of improvements for the development of the site,
• Develop customer journeys based on core personas,
• Support the head of communications and external affairs in monitoring and optimising website journeys and engagement.

Person specification:                                                       

Skills, knowledge & experience

Essential 

• Excellent product management skills
• An understanding of Agile methodologies and experience of end-to-end product delivery.
• Experience in working with – and for – multiple stakeholders, managing multiple projects and prioritising own workload
• Experience working with digital agencies, from bug fixes to ensuring successful delivery of projects.
• Experience of successfully delivering new product development (products and propositions) or experience working with new product development in the charity sector
• Experience working with digital agencies from bug fixes to ensuring successful delivery of projects.

Desirable

• Previous experience of a similar role in the charity sector

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Flexibility: The role description is a general outline of duties and responsibilities and may be amended as the charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required occasionally.

Accessibility: We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence.

Our commitment to Equality, Diversity & Inclusion: Don’t meet every single requirement? We encourage you to apply anyway. At Fight for Sight and Vision Foundation we are deeply committed to build a diverse and inclusive workforce in all our aspects of our charity. We value the unique perspectives, experiences, and contributions that individuals from diverse backgrounds brings to our team.  

 We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.

EDI Monitoring Form: Fight for Sight is an equal opportunities employer and particularly welcomes applications from people with sight loss. We treat everyone fairly and equitably across the organisation, including providing any additional support and adjustments needed for everyone to thrive. We would appreciate it if you could fill in this Equality and Diversity Monitoring form when applying for our roles. These answers are anonymous and will not affect your rights.

Employee benefits: We value our staff and volunteers and want to make sure that they are supported in their work. We also offer:

• A great team and a supportive culture
• Additional Christmas leave
• Flexible / hybrid work options
• Employer pension contributions matching up to 10%
• Generous parental leave
• Study leave and financial support for training & development
• Death-in-service cover, a cycle to work scheme, an electric car leasing scheme, eye test vouchers, a staff loan scheme, and access to an Employee Assistance Program
• An active Social Committee and staff events

WELCOME LETTER

Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers:

• Can this be stopped?
• How will I live my life?

Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.5% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population.  

We find and fund the brilliant minds and bright ideas that put change in sight.

Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build, and initiatives we support change lives for blind and vision impaired people.

We are Fight for Sight: we won’t stop until we Save Sight. Change Lives.

Everyone who works for us is helping deliver this ambitious vision:

• Our grants team administers funds to the brightest researchers across the UK, advancing understanding, diagnosis, prevention and treatments for eye disease.
• We are funding innovative projects that build connections, reduce loneliness, and improve the lives of people who are blind, and vision impaired throughout the UK.
• Fundraisers work tirelessly to raise money to ensure we can reach our goal of investing over £20 million in scientific research and social change over this strategy period.
• The staff and volunteers within our preloved stores are driving donations and sales to spark breakthroughs that will put change in sight.

We are looking for a Direct Marketing Officer to join our growing Individual Giving team at Samaritans. This role will assist in the creation, management and implementation of key campaigns and projects to recruit and retain supporters maximising loyalty and lifetime value.

A valued member of the team – you’ll also contribute to direct marketing projects while supporting larger, strategic initiatives led by the 3 x Senior Direct Marketing Officers in the team.

This is a brilliant time to join the IG team at Samaritans as we continue to drive forwards our ambitious plans to enable us to be there for all those who need us. ​We’re progressing some exciting new projects, and you’ll have the opportunity to develop a variety of skills and knowledge.

We are a supportive, creative, and ambitious team. We empower each other to achieve great things, and we’d love to have you join Samaritans and help us continue to succeed.​

• Permanent role
• Full time (35 hours per week)
• £33,000 to £35,000 per annum
• Hybrid working – linked to Ewell (Surrey) office, with home and office working
• In-office working - at present, the team meet in the office 1-2 times per month
• We are passionate about flexible working, talk to us about your preferences

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Key Responsibilities​

• Project management of direct marketing integrated campaigns across online and offline channels from project initiation, through segmentation, data/media specification, creative approach, production, fulfilment to results analysis, ensuring income and expenditure targets are met.

• Ongoing management and review of external suppliers and marketing agencies to ensure activity takes place on schedule and within budget.

• Strategic planning and donor development. Close involvement in developing long term direct marketing strategies for priority audiences.

• Integration of Fundraising and External Affairs’ activities and objectives

• Ensures all activity is run in line with best practice and compliance.
   
• Works with the Senior Direct Marketing Officers and Head of Individual Giving to develop and deliver the individual giving strategy for priority audiences.
   
• Undertake database analysis, to inform and improve the direct marketing programme.​

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The Person​

You’ll have some previous experience of direct marketing campaign management across a range of channels. You’ll be able to effectively manage multiple projects and campaigns. Engaging and passionate about our cause, you’ll be a team player with excellent communication and personable skills.

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Full Job Description here​

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What’s in it for you – our benefits​

So, you want to work for us? Good choice. We like it here too. We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities.

Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks.

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Hybrid and flexible working:

We are a flexible organisation, and we embrace hybrid working – a mix of connecting in person and remotely. We’re aware that the world is changing, and we all want and need different things from our work and home lives. So, if you need to walk the dog, go to the gym, or have commitments outside of work, we’re open to talking through flexible working options that work for you and us.

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Being Inclusive:

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQIA+ candidates, as these people are under-represented at Samaritans.

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Application:

​If this sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and answer some short application questions on your motivations for applying. If you’re interested in applying or would just like to find out more, then we'd love to hear from you. This role will close for applications at midnight on 15th September, with video interviews scheduled to take place in the week of 23rd September.

Subject to funding award, we are recruiting for a dedicated Marketing Manager to join the IPS Grow team. The role holder will be responsible for developing and executing comprehensive marketing initiatives to support the expansion and effectiveness of IPS.

IPS Grow is a national programme designed to support the expansion of Individual Placement and Support (IPS) services in mental health, primary care, and drug and alcohol teams across England. The programme is led by Social Finance in partnership with the Centre for Mental Health. It is funded by NHS England and Improvement (NHSE/I), the Department for Work and Pensions (DWP), and the Office for Health Improvement and Disparities (OHID).

The Marketing Manager will work closely with the Head of Workforce & Engagement, Marketing Executive and other team members to achieve communication goals outlined in the IPS Grow Communications Strategy. You will play a pivotal role in implementing and delivering innovative marketing strategies to raise the profile of IPS as well as create and edit content for offline and/or digital marketing channels, such as website, social media, marketing materials, blogs, or newsletters. This is a varied role where you will have creative input and commitment to telling the inspiring stories within IPS and carrying out creative communications which have real impact.

The key requirements of the role are:

Marketing and Communications

· Develop and implement marketing initiatives to achieve the goals of the IPS Grow Communications Strategy.

· Enhance stakeholder collaboration and communication through targeted campaigns and regular updates.

· Take direction from the Head of Workforce & Engagement and wider Senior Leadership Team (SLT) to build a narrative and engagement around IPS and employment as a health outcome.

· Provide regular updates to the SLT.

· Provide direct support to IPS services on their marketing plans, including reviewing newsletters and copyediting press releases.

· Enhance engagement with policymakers, clinicians, and IPS providers.

Content Creation and Management

· With the support of the Marketing Executive, develop compelling content for various communication channels, including websites, social media, newsletters, press releases, and promotional materials.

· Oversee the creation and dissemination of national guidance and templates for IPS services.

· Collaborate with the Marketing Executive to ensure consistency and quality in all marketing materials.

 Events, webinars and Campaigns:

· Plan and execute events, webinars, and workshops to foster a network and community for IPS services.

· Lead on the planning and delivery of an in-person annual conference

· Develop and implement targeted marketing campaigns to promote IPS and raise its profile among various audiences.

· Coordinate participation in awareness days and national events to increase visibility of IPS.

Monitoring and Evaluation:

· Monitor and evaluate the effectiveness of marketing campaigns and communication strategies.

· Track engagement metrics and provide regular reports on the impact of marketing activities.

Team Leadership:

· Supervise and mentor the Marketing Executive, providing guidance and support to achieve team objectives.

Foster a collaborative and innovative team environment, encouraging creativity and professional growth.

Ideal candidates will have:

· Marketing experience. Proven management experience in a marketing role, ideally within the healthcare sector (E). Proficient skills in digital marketing, content creation and social media management (E). Experience using CMS, CRM systems and marketing analytic tools (E).

· Written and verbal communication. Exceptional written and verbal communication skills with a proven ability to create compelling narratives and engage diverse audiences (E).

· Shared values. We have a passionate belief that helping people to achieve appropriate employment can transform their lives. We hope you will share this, as well as our other core values. You will be passionate about changing people’s lives for the better but with a strong business sense and motivation to support effective operational delivery (E).

· Sector knowledge. Understanding of the Individual Placement and Support (IPS) model and employment services is a bonus (D).  

· A thirst for learning and self-development and sharing that learning with the team, IPS services and stakeholders. This will include capturing and sharing learning – in written form, developing tools/guides and training (E).

· Strategic planning and organisational skills. You will be able to manage your own workload, and able to deal with multiple and competing priorities using analytical skills to prioritise and meet deadlines (internal and external) (E).

· Managerial and leadership experience. You will be able to work effectively in a remote large, cross-functional team (E). You will have experience managing others (E). You will have experience and examples of successfully delivering campaigns and projects (E).

· Problem solving skills. You will take a structured approach to solving problems and will have a high tolerance for ambiguity (E).  You will be able to respond and adapt to the complexities within a rapidly changing landscape and develop creative and innovative solutions to overcome challenges.

· Creativity and the ability to self-manage. You will be able to demonstrate an ability to deliver results.

· Motivated to have impact / self-starter.  You will be able to demonstrate high levels of initiative and personal leadership. You will be committed to your own development, including keeping up to date with IPS and leadership practice. You will be continually curious and open to learning.

Culham St Gabriel’s Trust is an endowed charitable foundation whose vision is for a broad-based, critically reflective religion and worldviews education contributing to a well-informed, respectful and open society. The Trust is committed to providing religion and worldviews teachers and other educationalists with the support, connections, challenges and professional development they need. 

We are looking for a creative, passionate and dynamic professional to lead our communications strategy and social media engagement across multiple platforms. You will join a small, but recently expanded, friendly staff team. Our values lie at the heart of everything we do. We are a remote working organisation, meeting regularly online for team meetings, and in-person about once a month. Occasional travel to other in-person meetings on Trust business will be required as part of this role. 

It is necessary that you have a right to work in the UK.

We encourage you to have an informal conversation about this role before you decide whether to apply.

Reports to: Digital Manager

Key Benefits: 10% employer pension contribution, Salary Sacrifice Scheme offered, employer supported volunteering

Holiday Entitlement: 25 days per annum, bank holidays and four discretionary days