Communications And Marketing Manager Jobs

An exciting opportunity to support young people at Jamie’s Farm. This position provides an exceptional opportunity for an enthusiastic and dedicated individual with proven communication and interpersonal skills to serve an active role delivering life-changing farm visits, ensuring young people receive the support they need to build resilience and personal growth.

What is Jamie’s Farm? Jamie’s Farm is a charity that supports young people by combining therapeutic work, farming, and purposeful activities to help them thrive. Through residential visits to our working farms, we provide a nurturing environment where young people can reflect, build confidence, and develop the resilience they need to overcome personal challenges.

At an exciting time of growth for our charity, we are recruiting several delivery roles to support the opening of our 7th farm, set in beautiful woodlands and parkland adjacent to our existing Bath Farm.  This role may be based at either farm, as part of our new hub model.

Known within the organisation as ‘Visit Coordinator’

More about the role: As Visit Coordinator, you will be responsible for coordinating up to four visits a month, leading activities such as woodwork, gardening and horse care, and contributing to daily farm activities like walks, mealtimes, and evening programmes. You will serve as the primary group leader for designated weeks, managing pre-visit coordination, on-site engagement, and follow-up support ensuring a smooth experience for the schools and young people involved.

You will also complete administrative tasks, including documentation and progress tracking, and collaborate with visiting staff to ensure they maximise the impact of their Jamie’s Farm experience.

About you: We are looking for an organised, motivated, and friendly individual who may have experience in social work, therapeutic, or educational settings. You will excel at building relationships with diverse individuals and organisations, and your communication and teamwork abilities will be essential to the success of each visit. Your passion for working with young people, especially those in vulnerable situations, will drive positive outcomes.

Please see the full job description, desired experience, and employee benefits by exploring our recruitment pack below. Don’t meet every single requirement? We’d still love to hear from you – your unique skills and experience could be just what we’re looking for.

How to Apply: Please apply via the Jamie’s Farm website by clicking on the “Apply” button below. Read through the full recruitment pack and return both a completed application and equal opportunities form to the email address provided. We look forward to hearing from you!

ROLE PURPOSE

The Individual Giving (IG) and Legacies Officer will work closely with the IG Manager and play a pivotal role in growing cash and regular donors and legacy giving for St George’s Hospital Charity. This position is crucial to our goal of increasing individual giving from £350,000 to £600,000 and legacies over the next five years.

The postholder will have a strong direct and digital marketing background as they will work closely with the Individual Giving Manager to:

• lead marketing initiatives for all IG streams including cash, regular, Payroll Giving, Face to Face, Lottery.

• drive forward seamless automated digital stewardship journeys, and produce engaging campaigns that demonstrate our impact.

• delivering effective digital activities that grow our brand awareness and income from fundraising campaigns

They will also be a strong administrator, with attention to detail leading on administration for Individual Giving and Legacies, working with IG Manager and Fundraising Assistant to ensure online and offline donations are accurately processed, reconciled and uploaded to our database.

MAIN DUTIES & RESPONSIBILITIES

1. Individual Giving

1.1. Recruit, engage and mobilise donors to increase income year on year.

1.2. Lead on two fundraising campaigns each year, creating communication assets for our website, social media platforms and newsletters.

1.3. Ensure our donation platforms are fit for purpose and integrate into our database, with a view to ensuring we have a high donor conversion rate.

1.4. Ensure all activities comply with relevant data protection and gift aid legislation, adhering to Fundraising Regulator standards.

1.5. Where appropriate, act as a point of contact for external agencies and direct marketing platform providers.

1.6. With support from Fundraising Assistant, ensure our administration, record keeping and thanking for all IG activity is accurate and up to date.

1.7. Process & record income onto our CRM, including batch uploads.

2. Legacy Giving

2.1. Lead on all legacy administration including processing incoming legacy gifts, keeping accurate records, ensure they are allocated correctly and thanked appropriately, where possible.

2.2. Liaising with solicitors on open legacy cases and recording updates.

2.3. Support IG Manager on legacy marketing materials and campaigns.

3. Donor Journeys 

3.1. Develop and disseminate key supporter journeys across web, social media and Google Ads

3.2. Plan, design, write and deliver automated email supporter journeys for new and existing donors to enhance engagement and retention.

3.3. Create engaging communication assets (videos, blog posts, leaflets) for donors and prospective donors that demonstrate the charity’s impact.

4. Direct & Digital Marketing

4.1. Lead on content creation creatively that will appeal and engage our supporters e.g. social media posts, videos, blog posts

4.2. Manage and optimize paid advertising campaigns (e.g., Google Ads, Facebook Ads) to drive traffic and donations.

4.3. Liaise with external agencies where necessary.

4.4. Update associated webpages e.g. Donate, Leave a Gift in your Will, ensuring these pages are user friendly and accessible with a view to improve conversion rates of people donating online and leaving a gift in their will.

4.5. Collaborate with internal teams and hospital staff to research, develop, and deliver new campaigns, messages, or digital products.

4.6. Implement tests with clear segmentation and testing matrices to maximize learning and income from each campaign.

4.7. Analyse and interpret direct marketing campaign results, producing regular reports that draw conclusions and make recommendations for future activity.

4.8. Work with our Database Manager to ensure all campaign data is utilized, captured, and processed efficiently and accurately.

4.9. Work with management to develop a digital fundraising plan that is clear and timeline-focussed to grow relevant income streams e.g. legacies and individual giving.

4.10.Plan and implement strategies to mobilise supporters via digital channels aiming to increase our newsletter subscribers from 3,000 – 10,000 contacts with a view to convert digital leads into cash donors

5. General Duties

• Participate actively in team meetings, contributing ideas and insights to enhance team performance and collaboration.

• Using our communications toolkit, incorporate our branding and tone of voice across all assets.

• As and when required, provide front desk coverage, welcoming visitors and donors at the Welcome Office and serving as a friendly and helpful representative of the organisation.

• Engage in continuous professional development and participate in regular performance reviews

This is not an exhaustive list of responsibilities. Duties may vary dependent on the needs of the charity.

This experienced helpliner will help us grow our reach and better support people affected by migraine. We are looking for a dedicated and passionate self-starter with the ability to prioritise their own workload whilst supporting our community.

The ideal candidate will be engaged and willing to learn with a proven track record of delivering support services within the charity sector. They will be an excellent communicator who is good at self-motivating in a remote role and has experience in building meaningful relationships with a range of stakeholders. They will also be able to multi-task on a daily basis by supporting our service users through a range of platforms.

Experience of supporting service users face to face, being able to extract data for reporting, grow existing services and the ability to deliver presentations would also to desirable.

Permanent, part-time (4 days per week)

Remote working with regular meetings in London

Immediate start

About us

Sustainability First is a leading UK think tank and charity that acts as a critical friend to businesses, regulators, governments, and civil society, to create more sustainable energy and water sectors in the UK. We work tirelessly to advocate for policies that support environmental and consumer protection and to engage the public through accessible and impactful communication. We believe that it is possible to create a thriving economy that respects environmental limits and enables social equity.

About the role

We are seeking an analytical thinker with a curiosity-driven mindset and a collaborative approach to working. This role will be central to our ongoing success as a highly regarded independent research organisation, building an evidence base in favour of embedding sustainability principles into business practices, regulatory and public policy thinking. You will help to amplify our voice with decisionmakers, including business leaders, senior officials in central government, regulatory bodies, and amongst politicians, helping to shape public policy and legislation for a socially equitable and environmentally sustainable economy.

Ideally, you will have a sector-specific understanding (energy and/or water utilities), including familiarity with key policies and strategies, such as Net Zero targets, climate adaptation strategies, and consumer vulnerability protections. You will be able to draft practical policy recommendations, informed by evidence and stakeholder input, and be familiar with key players, including government departments, regulators, consumer groups, industry bodies, and environmental organizations. This is an excellent opportunity to develop a core role in our charity, as well as make a tangible impact on the environment and social equity in the UK.

The post will be primarily based remotely, working from home, but with access to shared office space in Camden and Monument in London. Our board of trustees meet twice a year in person in central London (and twice more online), and our Executive Director is often in London for meetings once or twice a week. You must also be able to attend occasional meetings in central London and be willing to travel (infrequently) within the UK.

For further details about the role, please download the job description.

How to apply

Please click the apply button to be taken to our vacancies page. 

When applying, please submit a CV (no more than three pages of A4) and covering letter that sets out how you meet the selection criteria for this role. Please also complete our Equal Opportunities Monitoring Form. 

Closing date: Sunday 8th February 2025.

Interviews will be online via Microsoft Teams in February.

We apologise that due to the expected high levels of applications we may not be able to reply to all candidates. If you have not heard from us by 28th February, please assume you have not been shortlisted.

Sustainability First is an equal opportunities employer and promotes equity, diversity and inclusion through its work, and through its employment practices. You must be able to work in the UK to take up this role.

Media and Engagement Officer
Canterbury, Kent
£26,092 pa plus excellent benefits
35 hours per week 

The Media and Engagement Officer is an exciting and crucial new role suited to a natural storyteller who thrives in a fast-paced and collaborative environment. This role will support the way we communicate with communities across South and East Kent by gathering, creating and sharing stories in engaging and creative ways, whilst also handling media enquiries on behalf of the Diocese.

Reporting to the Senior Media and Engagement Officer and working closely with the team, you will play a key role in the execution of the communications and engagement strategy for our diocese and help to enhance our digital profile by creating informative, engaging and inspiring content to all our audiences.

You will acti as first point of contact for our clergy, parishes and staff to support their communications work, including support with digital, video, social and traditional media. You will also be a point of contact for media enquiries, as well as assisting with urgent/crisis communications.

You will ensure the diocesan website meets the needs of our audiences by working collaboratively with colleagues to ensure the content is up-to-date, fresh and relevant, whilst also providing an analytical approach to web performance.

With a relevant professional or educational background, you should have excellent written and verbal communication skills and be capable of writing engaging media content, including news stories and press releases.

You should be creative, detail-oriented, proactive in spotting trends and have a good awareness of current affairs, as well as having experience of editing, proofreading and fact-checking copy.

Experienced in managing and improving websites and social media platforms, you will be at ease analysing social media performance and capable of helping to implement the social media strategy, ensuring we connect and engage with audiences from a range of backgrounds.

As part of this role, it is important for you to maintain a high degree of personal visibility around the Diocese in order to build excellent relationships with clergy, parishioners, local communities, local leaders and media contacts. Therefore, sympathy with our values and the ability to relate to church communities, volunteers from a variety of traditions, and other key stakeholders, is essential.

After a period of training, you will be required to be on call one weekend a month and to work occasional weekends and evenings, with reasonable prior notice.

Canterbury Diocese is the oldest diocese in England, stretching from Maidstone to Thanet, the Isle of Sheppey to the Romney Marsh. We have 350 miles of coastline with historic ports and seaside resorts, alongside rural communities, market towns and commuter-belt urban developments. Affluent areas often sit alongside pockets of major deprivation, offering an exciting and challenging mission context. 

At the heart of all we do is a vision of transformation for ourselves and our communities: no one can encounter God and remain unchanged. In the Diocese of Canterbury, we want to increasingly become a Christian community transformed through encounter with Christ, growing and overflowing to transform and bless the families, homes and communities we serve: Changed Lives, Changing Lives.

Closing date: 29 January 2025.

About the team

We have big goals over the next few years.

We're going to be fighting for mental health in a way we never have before.

Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Team information

Will you join us?

The Community and Events Fundraising team designs and delivers memorable fundraising experiences that raises millions of pounds and turns one-time participants in to lifetime supporters. This role will contribute to this purpose by supporting the delivery of fundraising activity and creating a great supporter experience for our participants ensuring our supporters are at the heart of everything we do.

You will play a pivotal role in the Community and Events Fundraising team reaching and exceeding their target of circa £12.8 million NET income by 2025. You will project manage fundraising activity and supporter journeys from beginning to end, delivering them on time and in line with annual plans and budget. You will analyse and produce evaluation reports reporting against budget, and interpreting these results to inform future activity and contribute towards the annual planning of the team. You will possess strong verbal communication skills and have the ability to communicate effectively our supporters across a range of channels including mail, e-mail, telephone, face-to-face, and online. You will be an adaptable and flexible member of the Community and Events fundraising team, able to move and slot in to sub-teams to help deliver changes in capacity and strategy. You will form strong working relationships with internal stakeholders across Mind, following briefing processes and ways of working to ensure the efficient delivery of activity. You will help gather content for the media and digital teams through the relationships you develop with our supporters

Key duties and responsibilities

The post holder will:

1. Deliver fundraising activity and supporter journeys from beginning to end as delegated by the senior officer from writing briefs, working with creative agencies/freelancers, internal data teams, print and production, fulfilment agencies to collating results and recommending learnings.

2. Deliver all activities within budget expenditure, continuously improving to ensure income targets are met.

3. Build excellent relationships with internal teams and third-party suppliers to effectively deliver activities and achieve targets.

Key Responsibilities

1. To assess and proactively steward registered participants as per their supporter journey. This could include undertaking welcome calls, sending supporter communications, providing ongoing fundraising support, following up non-payments, personalised thanking, and supporter surveys. This can be done across a range of channels including mail, email, and telephone, online and face to face.

2. To attend supporter led and third-party events to help enhance our supporters experience and deepen their relationship with Mind.

3. To support the Senior Fundraising Officer in the delivery of Community Fundraising activity. This can include planning, writing and submitting briefs, generating marketing and stewardship communications, working with third party agencies, setting up web pages, reporting and analysing live activity and conducting evaluations.

4. To analyse and interpret data, including marketing and stewardship performance, and adjust tactics to continuously improve and ensure results are met.

5. To produce high quality analysis reports for activities, including recommendations to inform and improve future fundraising.

6. To liaise positively with external agencies and internal stakeholders to ensure that all activities, publications and materials fall within the Mind's tone of voice and brand guidelines, and Mind policies are adhered to.

7. To work with our media agency and internal Digital Team to achieve Mind's digital-first strategy, attending training opportunities with internal teams and external agencies to upskill as needed, and thinking digital-first in the briefing of all new activity.

8. To identify and capture inspiring and motivational supporter stories that can be shared across Mind's media and digital channels.

9. To maintain high standards of data capture by ensuring data entered on systems are accurate and timely, in accordance with the team's requirements.

10. To manage timely payment of invoices, including raising/requesting POs accurately and tracking expenditure to ensure activities are within budget.

11. To proactively manage your workload, including short-term and long-term deadlines.

12. Undertake other duties that may from time to time be necessary, that are compatible with the nature and grade of this post.

Mind's equity statement

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.

Introduction and background

The Maternal Mental Health Alliance (MMHA) was founded in 2011 by people with lived experience, healthcare professionals, and organisations who understood the impact of perinatal mental problems and shared a commitment to improving the lives of women and their families.

Today, the MMHA is a UK-wide charity and network of over 130 member organisations. We work with parents, families, clinicians, and academics to ensure all women, birthing people, babies, and families have access to high-quality, compassionate mental health care. We bring the perinatal mental health community together and make change happen by combining the power of real-life experience with clinical and professional expertise.

We actively contribute to significantly improving mental health outcomes for people who experience discrimination, trauma and deprivation during the perinatal period and tackle systemic inequity and injustice.

We are now seeking a Chief Executive to take over from our interim CEO and lead the MMHA in the next stage of our development.

We have recently been awarded a 5-year grant by the National Lottery Community Fund to tackle maternal mental health inequities through community action. This project, due to start in Spring 2025, will develop, test and replicate a model of community-based decision making, support and service provision that is led by women with lived experience. This project aims to achieve system change locally and nationally to improve the mental health of marginalised women and is the next phase of the MMHA’s programme to tackle maternal mental health inequities across the UK. This will be our biggest piece of work over the next five years and will dovetail with other activities aimed at achieving our mission, where funding allows.

For further information about the MMHA please visit our website.

Main responsibilities

Leadership and strategy

• To provide clear strategic and inspirational leadership to the MMHA To drive the MMHA forward into the next stage of its development
• To ensure MMHA tackles maternal mental health inequities across the UK
• To be responsible for the management and administration of the charity within the strategic and accountability frameworks laid down by the Board of Trustees
• To work with Chair and Trustees in shaping the MMHA’s strategic mission, policies, aims and objectives
• To ensure long term sustainability of the MMHA through effective governance, sound finance and implementation of operational plans.

People

• To take overall responsibility for all permanent and temporary staff, and other members of the MMHA team, including contractors, champions and ambassadors
• To promote diversity and equality of opportunity for all staff in accordance with the MMHA EDI policy and strategy and foster a workplace culture built on inclusion, respect and equality.

Governance, finance and compliance

• To support the Chair and Trustees to ensure that the governance of the charity is proportionate and effective, and that the charity fulfils its legal, statutory, regulatory and moral duties and responsibilities
• To be responsible overall for the financial sustainability of the charity, and ensure that there are effective mechanisms to ensure the robustness of external and internal controls (financial and non-financial), supported by the Consultant Finance Director
• To support the Consultant Finance Director to ensure the timely and complete preparation of key reports, information and activities, including management accounts, budgets, annual report and accounts, and payroll
• To ensure that the major risks to which the charity is exposed are reviewed regularly by the Board and the Executive team, systems have been established to mitigate these risks
• To work with the Chair and the Board Secretary to ensure that meetings of trustees are effective and that Trustees have appropriate information to perform their duties.

Income generation

• To take overall responsibility for the MMHA’s income generation activities, securing the future of the organisation and delivering its ambition for the mental health of women during the perinatal period
• To lead on all trust, foundation and lottery fundraising, establishing and maintaining relationships, including with the National Lottery Community Fund
• To support the Marketing & Partnerships Director to develop corporate partnerships, taking the lead on the relationship with Tommee Tippee
• To work with the Marketing & Partnerships Director to secure funding from individuals.

Communications and external affairs

• To support the Head of Engagement to maintain a relevant, diverse and effective range of members organisations, and ensure their ongoing contribution to achieving the goals of the charity 4
• To have oversight of the social, economic, clinical and policy context and how they impact on maternal mental health and MMHA strategy
• To ensure the Alliance is working effectively across the 4 UK nations and devolved administrations
• To act as a visible leader for the charity, representing the MMHA at external events and networking opportunities, and act as a spokesperson
• To oversee the development and delivery of marketing and communications strategies which effectively promote all aspects of the Alliance.

Other/service delivery

• To embed MMHA’s values throughout the organisation
• To promote a culture of commitment, trust, mutual support and professional behaviour
• To run the charity efficiently and effectively by ensuring that it has an appropriate management structure and management systems in order to fulfil its strategic objectives and to carry out its work
• To take forward the MMHA EDI strategy and plan and be a champion for anti-racist and anti-discriminatory behaviour
• To develop an organisation that is constantly seeking ways to learn and to improve its performance
• To work with staff to ensure the views of the members, champions, and ambassadors shape the work of the MMHA and its members.

This job description is intended to provide a broad outline of the main duties and responsibilities only. The post holder may be asked to carry out any other delegated duty or task that is in line with their post, seniority, or the needs of the organisation. Whilst most of the work will be undertaken during standard working hours, some work will be required in the early morning, evenings, or weekends.

Skills and experience

Essential

Experience

• Employment in a role that prioritises social justice, equality, and community development
• Developing, establishing and implementing a strategic plan
• Working at a senior leadership level, i.e. director or chief executive, within a non-profit organisation
• Working closely with a board of trustees or directors
• Practical experience in promoting diversity, equity and inclusion within an organisation
• Track record of securing funding within a non-profit environment
• Experience leading a team.

Knowledge

• An understanding of the health, social care (voluntary and statutory) and political systems, and how to achieve system change at all levels
• Understanding of the challenges and opportunities in the charity sector, concerning delivery, income generation, governance and overall sustainability
• Understanding of working with voluntary campaigning, lobbying and policy-making organisations
• Understanding of mental health and how to improve outcomes for people affected by poor mental health
• Practical knowledge of charity governance.

Skills

• Capable of understanding complex issues and explaining them to a range of audiences in various ways
• Ability to design and implement long-term strategies that advance the charity’s mission, with a focus on inclusivity and social justice
• Ability to understand complex budgetary and financial information
• Skilled in addressing conflicts, ensuring fair processes, and managing difficult conversations
• Strong written and spoken communication skills, including public speaking
• Ability to work respectfully and effectively with people from diverse backgrounds, recognizing and valuing cultural differences and understanding systemic inequalities.

Attitudes and personal attributes

• A caring, empathetic values-driven leader who can create a supportive, inclusive and dynamic culture
• An authentic commitment to listening, learning, and adapting to meet the needs of diverse communities
• Confidence to challenge discriminatory practices and systems, even in the face of resistance
• Willingness to challenge group-think
• Willingness to reflect on personal biases, accept areas of professional weakness, and continuously learn
• Commitment to being transparent and accountable to the communities the charity serves
• Commitment to improving care and support to women in the perinatal period
• Keen to collaborate with a belief that more will be achieved by working together
• Commitment to MMHA’s values.

Desirable

• Experience of being a charity Chief Executive
• Experience of leading a remote-working team
• Experience working within anti-racist frameworks
• Expertise in impact measurement
• Experience in shaping and influencing national and local policies
• Proven capacity to lead through change, particularly political landscape and promoting cultural shifts
• A record of delivering growth within an organisation
• Understanding of perinatal mental health
• Lived experience of perinatal mental health
• Experience of working for a mental health charity
• Experience of working within the field of mental health

How to apply

Application is by CV and a cover letter of no more than two pages of A4 each. In the cover letter, please explain how you meet the list of essential experience detailed above.

We will be anonymising applications before shortlisting. To make this easier, please ensure that your cover letter includes your initials rather than a full name.

Applications should be sent to the email address provided in the attached job pack by 10am on Tuesday 28th January 2025. Applications received after this time, or which do not follow the requested process, will not be considered.

The first interviews are expected to take place in London in early February, provisionally on Wednesday 5th or Thursday 6th.

The MMHA is committed to increasing the diversity of our team. We would appreciate it if candidates could fill out our equal opportunities monitoring form. This is anonymous and will not be linked to applications.

We are keen to ensure that our recruitment process helps us find the best candidate for the role, not the candidate who is best at completing applications and carrying out job interviews. If there is anything we can do to assist you in the recruitment process, if you have any queries, or if you would like an informal conversation about the role with the interim Chief Executive, Justin Irwin, please contact us on the recruitment email address provided in the attached job pack.

The successful candidate will be appointed subject to satisfactory references and will need to undertake a DBS and other employment checks. 

The Wave Project is the UK’s leading Surf Therapy charity, a pioneer in using surfing as a form of therapy. As a multi-award-winning charity we pride ourselves on delivering a big impact with a small, committed team of 35 staff and 1,600 wonderful volunteers. In 2024, we supported over 2,500 children and young people to improve their confidence, self-esteem, resilience and social skills. 

The Head of Fundraising is a key member of the charity’s Senior Leadership Team and provides strategic leadership and operational oversight across all fundraising and marketing activities, ensuring sustainable income growth and enhancing The Wave Project’s visibility and impact. The role is critical to fostering a strong supporter base, developing innovative campaigns and cultivating partnerships that align with the charity’s mission of transforming young lives through Surf Therapy.

The role will be weighted towards working with Corporate Partners and Major Donors and includes coordinating communication and events for specific stewardship purposes. The Philanthropy and Partnerships Officer will be responsible for managing their own workload day-to-day, supported by an annual fundraising plan and quarterly team planning logs which are co-produced by the team as an action plan for achieving our strategic goals. 

• Supporting the Communications and Business Development Manager to cultivate strategic relationships with corporate partners and identify prospective major donors

• Providing effective stewardship to major donors and corporates, working with the Community Fundraiser to ensure regular communication

• Supporting delivery coordinators in applying for smaller grants, offering training and guidance

• Representing/arranging representation for the organisation at relevant events and conferences, expanding our reach within the corporate sector.

• Working with delivery coordinators to support income generation through service development, e.g. traded services

• Collaborating effectively with internal teams, senior leadership, and external stakeholders to drive successful partnerships, and providing regular updates on new business activities, pipeline progress, and partnership outcomes.

• Oversight of our CRM(s), working with the Communications Assistant to ensure regular, effective communication with supporters

• Updating and analysing the funder pipeline and other shared administrative processes relevant to the role 

• Work collaboratively to continuously improve delivery and our business development processes 

Previous applicants need not reapply.

Caseworker (Kent & Sussex)

Job Role:

The Forces Employment Charity (FEC) delivers a specialist programme, OP Nova, to support veterans in the justice system who may be vulnerable, socially isolated, or need support to live or maintain a law-abiding life. FEC is seeking a dedicated and highly motivated Caseworker - Op Nova in Kent & Sussex to join our team.

Reporting to Op NOVA Regional Manager. The successful candidate will have experience in managing and supporting a caseload of vulnerable veterans in your allocated region. A strong customer focus and an ability to work independently to achieve targets and deadlines is an essential requirement along with strong communication and organising skills, knowledge of the local employment market, training, and adult education opportunities.

This position is full-time, 35 hours per week with a salary of £29,000 per annum. This role is peripatetic in nature. It involves regular travel across the operating region and working from home when not out in the community. The usual working hours are Monday through Friday, 9 am to 5 pm; however, there may be an occasional need to work outside core hours to meet the demands of the role.

Principal Responsibilities:

• Contact all clients within 48 hours of allocation
• Undertake needs assessments and develop support plan within 5 days of allocation
• Carry out an assessment using the Outcome Star, understand and record Employment and Housing status, and other assessments as required by the Regional Manager.
• Review Outcome Star assessments at 3 monthly intervals to understand and demonstrate progress.
• Work with and empower client to engage with the support plan and goals agreed during their needs assessment
• Produce written report when requested highlighting support given to client and level of engagement
• Work as part of a team, together with Justice staff and partner organisations providing specialist support to your client
• Support the regional manager and national manager to create and maintain strong working relationships with referring organisations in the Op Nova Area, including the Police and NHS Liaison, Diversion and Probation Service.
• To participate and deliver presentations, making use of the media available, to statutory and non-statutory agencies as required.
• Work to identify and engage veterans with the service
• Deliver emotional and practical support to veterans working with partner organisations to provide specialist support for each individual
• Work with each client to identify future goals for employment, volunteering and or training
• Liaise with other FEC Employment Advisors to provide employment support
• Ensure that all activity is recorded on Salesforce case management system (CMS)
• Deliver any further activities reasonably required by your Regional Manager and the National Manager
• Produce Incident reports without delay as per the Work Instructions on Incident reporting

​

PERSON SPECIFICATION

Essential Competencies:

• Highly motivated and independent, capable of working remotely across a wide geographical area.
• Resilient and able to work with individuals with complex needs and cope with the rigors that arise from working with veterans in the justice system
• Ability to collaborate effectively with internal and external stakeholders.
• Highly organised with strong IT skills and experience of using Case Management Systems, Microsoft packages and outlook
• Commitment to working with each client without prejudice and in an equitable manner, including those who are arrested for violent or sexual offences.
• Excellent team player who will contribute to a diverse and dedicated team.
• Driving licence and use of own car.
• Excellent interpersonal, relationship-building and communication skills, verbal and written
• Empathy with and a good understanding of ex-forces personnel and the challenges they can face.
• Experience of soft skills: Public speaking, presentations, relationship building, and time management 
• Strong communicator

Desirable Competencies:

• NVQ Level 4 Information, Advice and Guidance
• Experience of using Outcomes Star
• Salesforce case management system experience, this training will be provided for the successful candidate if they are not already trained
• A working knowledge of the Justice system and experience of working with offenders or ex-offenders.
• Experience of serving in the Armed Forces

​

Successful candidates will be required to undertake an NPPV level 2 police vetting, been a resident in the UK for over 5 years and an Enhanced DBS clearance. The job offer will be subject to a successful NPPV 2 and DBS enhanced.​

We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.

​Forces Employment Charity is an equal opportunities employer and values having a diverse workforce. We actively encourage applications from all qualified candidates.

If you meet the criteria and are passionate about this role, we encourage you to apply. The closing date for the position is Midnight, 13 January 2024.

​Please note that this job advert may close early if a suitable candidate is found. Interviews will be conducted on a rolling basis as applications are received.

​

We are recruiting for a Fundraising Coordinator to join our Marketing and Fundraising Team!

Key Information:

Job Title: Fundraising Coordinator (Community and Events)

Department: Marketing and Fundraising

Location: First Floor, St Nicholas House, Old Churchyard, Liverpool, L2 8TX

Reports to: Marketing & Fundraising Manager

Hours: 37.5 hours per week

Salary: £26,700 per annum

Working pattern: Hybrid working (up to 2 days from home per week)

Closing date for applications: 31st January 2025

Interview date: To be confirmed

About Options

At Options for Supported Living we support people with learning disabilities, autism and acquired brain injuries to live their lives to the full.

We work hard to create a better world where people with disabilities contribute to their communities as unique and valued members. Through the support we give, we enable people to make decisions for themselves and live lives full of friends, family, people they love, community, health, and purpose. The same as anyone.

And we don’t stop there. We’re committed to speaking out about the things that matter most within social care. Through our community we give people a voice, working together to create a lasting impact.

The role:

This is a new role in Options and sits within our Marketing and Fundraising team. You will work alongside our Marketing and Fundraising Manager, Marketing Officer and Social Media Apprentice, to generate income for Options through community networking, fundraising and events support. You will also work closely with Options’ Culture and Training Team, and Community Inclusion Team, to identify and co-ordinate fundraising opportunities at new and existing events.

Purpose of the Role:

Work with the Marketing and Fundraising Manager to communicate Options vision, values and brand to multiple communities across the Liverpool City region in order to raise funds for Options.Options has a wide network of stakeholders, and this role should support this network to raise funds as well as undertaking direct fundraising activities.

Key Responsibilities:

• To assist the Marketing and Fundraising Manager in raising funds from the local community, events, and corporate donors. 
• Support the planning and delivery of key fundraising events and activities.
• Act as the point of contact for all community fundraising activities and events, including leading the presentation of Options at community events around the Liverpool City Region.
• Deliver excellent supporter communication and encouragement to fundraisers.
• Provide administrative support, including inputting data into the CRM system, and researching and scoping new fundraising events and activities.
• Assist with the planning, logistics, delivery, and aftercare of fundraising events.
• Steward community fundraisers and event participants, focusing on building positive relationships.
• Keep the Charity’s CRM up to date and record communications and future actions.
• Process data from fundraising platforms on a regular basis.
• Work closely with the Finance Team to ensure relevant income is appropriately recorded.
• Support Options Training, Events and Community activities as appropriate.

Detailed Responsibilities

1. Stewardship and relationship management:

• Deliver effective stewardship to new and existing community supporters.
• Maintain positive relationships with all fundraisers and donors through regular contact, updates, and conversations.
• Act as a point of contact for individual and group fundraisers, ensuring they are supported effectively to increase engagement.
• Work with those raising funds and ensure they have all the resources required for a successful event/activity.

2. Maximise fundraising income generation:

• Be part of the development of new funding streams, including in-memory donations, legacy giving, and regular giving.
• Provide fundraising materials to individuals, groups, and associations as required (e.g., how-to guides, t-shirts, badges, pens, banners, leaflets).
• Work closely in partnership with Options’ Culture and Training team, and Community and Inclusion team, to offer event support and identify income generation and fundraising opportunities at existing events.

3. Fundraising Events Co-ordination:

• Deliver a calendar of fundraising events.
• Offer event support at Options events when needed.
• Ensure event participants are supported to fundraise actively.
• Work with the Marketing and Fundraising Manager, Marketing Officer, and Social Media Apprentice to promote fundraising events, and make best use of team resources to ensure events are successful.

4. Awareness and Outreach:

• Encourage new individuals, groups, and businesses to fundraise for Options.
• Identify new community fundraising opportunities, and actively develop these through good stewardship and relationship building.
• Work with colleagues to promote event and community fundraising opportunities.
• Work with the Social Media Apprentice to create content for social media, website, and other publications.
• Attend events/talks and be a champion of Options and highlight the importance of fundraising.

5. Data Management:

• Use the CRM to store and manage fundraiser data in a useful structure, and in line with GDPR.
• Record supporter communications and any future actions.
• Process data from fundraising platforms on a regular basis.

Qualifications and Skills:

• Prior community fundraising experience
• Experience of coordinating and managing events
• Experience of effective stewardship and relationship building
• Knowledge of community fundraising principles, methods and procedures including Fundraising Code of Practice
• Ability to build effective and sustainable relationships
• Ability to adapt to multiple demands and priorities
• Ability to effectively work as part of a team and be flexible
• Comfortable handling money and taking payments - an understanding of basic finance concepts related to fundraising and income generation (eg. fundraising income streams)
• Practical Skills
• Excellent communicator, able to inspire and encourage.
• Ability to use a variety of software, including CRM’s, and Microsoft 365 applications (Excel/Powerpoint/Word/OneDrive).
• Good organisational and project management skills

What we offer:

• Collaborative, supportive working environment
• 28 days annual leave, including bank holidays
• Workplace pension
• Regular events and socials
• Opportunity to work in a mission driven organisation
• Free Blue light card and discounts
• Employee Assist Programme
• Learn to drive scheme
• Cycle to work scheme

Ready to Join Us?

If this sounds like the role for you, hit the apply button to join our incredible team!

Please note: All successful applicants are subject to DBS and pre-employment checks.

Unfortunately, we are unable to offer employment sponsorship at this time.

Corporate Partnerships Officer
Salary:  £30,000 - £32,000 FTE / £19,459.45  per annum - £18,243.24 per annum pro rated 
Contract: Permanent 
Hours: Part Time, 22.5 hours per week , 3 days
Location: Hybrid / Hatfield / Flexible 

At Herts Young Homeless, our mission is to break the cycle of youth homelessness in Hertfordshire.

Join our friendly and supportive fundraising team to help deliver income growth through the development of corporate partnerships. As one of two corporate partnership officers, your focus will be on developing new corporate support, alongside successful stewardship of our existing corporate partners, in line with hyh’s strategic goals and values. If you’re passionate about preventing youth homelessness, have experience of delivering income growth, and have great relationship building skills, then we would love to hear from you.

What can we offer you?

• A supportive, knowledgeble team and organistion 
• 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
• Holiday Purchase Scheme
• People's Pension Plan contribution
• Group Life Insurance plan
• Opportunities for personal and career development
• Hybrid working - option to work from home up to 1 day per week (2 days in the office)
• An additional annual leave day on your Birthday
• Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
• Medicash & Employee Assistance Programme - support with wellbeing & personal struggles/ Heath Cash Back Scheme

RESPONSIBLE FOR:

Managing, developing and evaluating hyh’s corporate fundraising strategy to deliver a minimum income target of £135k in 2025/26, focusing on supporting existing partners and developing new corporate support on behalf of hyh.

Working alongside the wider Fundraising & Marketing Team to support with income growth across all fundraising streams, helping hyh to achieve its overall fundraising target in order to maximise the support the charity can provide to young people facing homelessness in Hertfordshire.

Key duties and responsibilities 

• Contribute to hyh’s overall Fundraising strategy as a member of the Fundraising Team 
• Manage a portfolio of existing corporate accounts, understanding CSR/ESG requirements, providing exceptional supporter care and delivering successful partnerships 
• Proactively attend networking events in order to build relationships and develop new corporate partnerships
• Manage the onboarding and stewardship of all new corporate partners with the aim of developing multi-year partnerships
• Update donor contact databases and website 

Full Job Description available attached to Job Advert.

If you are open, big hearted, passionate, conscientious and take pride in doing a job well, then we would love to hear from you!

Please apply via the link on the vacancy found on our website submitting a cover letter or video no longer 3 minutes to share your skills and experience along with your CV . If you require any adjustments to support your application please let us know and we will be happy to help where we can.

Closing date 13th January 2025 12.00 pm 

Interview dates:  15th January 2025 and 22nd January 2025 

Equal Opportunities

We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.

hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.

Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so

Digital Product Designer

Contract: Permanent, Full-time, 35 hours per week

Salary: £43,668 - £45,851 with excellent benefits

Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

About WaterAid:
Want to use your design skills to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere? We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as Digital Product Designer to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. 

About the Team:
This role will sit across the Digital Product team and Innovation Lab - Income, supporting existing work in the Communications and Fundraising directorate as well as shaping the lab’s experiments to grow new sources of income. Through this role, you will help build WaterAid’s capacity for digital innovation and play a critical part in our ambitious strategy to end the water crisis.

The Digital Product team is responsible for WaterAid’s global web estate, working with colleagues across our fundraising, comms, innovation & systems teams to deliver great supporter experiences online.  

The Innovation Lab – Income has a bold and ambitious remit and to revolutionise income generation and generate new scalable business models for the charity. We seek to challenge ourselves and others, drive entrepreneurial approaches and diversify income for WaterAid. Digital platforms and product testing are a core element to us realising our remit. 

About the Role:
We are looking for an experienced Digital Product Designer to join our in-house team and drive the design and development of innovative digital products. The ideal candidate will be passionate about creating user-friendly, visually appealing, and functional web experiences. In collaboration with cross-functional teams, including product managers, developers, and stakeholders, you will:  

In this role, you will lead the User Experience (UX) design process from ideation to implementation, ensuring products meet user needs and business objectives.

You’ll also: 

• Collaborate with cross-functional teams, including product managers, developers, and stakeholders, to co-design and iterate clickable web prototypes.
• Design and prototype engaging digital experiences using tools like Figma and other associated design software.
• Develop and refine content approaches, UX flows, and visual designs for Prototypes, Minimal Viable Products MVPs .
• Ensure the digital products are optimised for functionality and user engagement, including the ability to collect user feedback, analyse features, and secure data (e.g., waitlist sign-ups) for promotional use.
• Help to develop systems & processes for running experiments in collaboration with the Innovation Lab and contribute to selection of tools, vendors etc.
• Design solutions for non-wateraid domains (e.g.,com, io, tech, club), as determined by product requirements.
• Stay up-to-date with the latest design trends, tools, and techniques, applying this knowledge to enhance the user experience.

Time Allocation:

• 40% of your time will be spent supporting the Innovation Lab – Income, focusing on driving MVPs and platforms to market, meeting key product launch targets.
• The remaining 60% of your time will be dedicated to working within the digital product team, which manages the development of our website and collaborates with other teams in Mass Engagement and Communications to implement acquisition strategies and enhance user engagement.

About You: 

• Proven experience in digital product design, with a strong portfolio showcasing work on web and mobile platforms.
• Expertise in Figma and familiarity with other design tools (e.g., Sketch, Adobe XD, InVision).
• Strong understanding of UX principles and the ability to translate user needs into intuitive design solutions.
• Strong knowledge of accessibility standards and best practices, with demonstrable experience of accessible design work.
• Proven ability to influence technical and non-technical stakeholders, ensuring cohesion, collaboration and comprehension of complex principles.
• Experience with co-designing clickable prototypes and collaborating with developers to implement designs that not only are creatively appealing but deliver analytical requirements that experiments require.
• Knowledge of front-end development (HTML, CSS, JavaScript) and experience working closely with developers.
• Proven ability to work across diverse cultures and stakeholder groups, effectively balancing stakeholder needs with the project delivery timescales.
• Ability to design for MVPs and iterate quickly based on user feedback and data analysis.
• Familiarity with designing around payment gateways and secure data collection methods.
• Excellent communication skills, with the ability to present and explain design concepts to stakeholders.
• Ability to turn project briefs into reality, navigating and interpreting stakeholder needs to ensure the best outcome
• Working style that reflects WaterAid’s values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.

Although not essential, we also prefer you to have:

• Experience working in agile environments.
• Experience designing for split tests and working iteratively based on testing data.
• Familiarity with user testing methodologies and tools.
• Background in designing products for various web domains (e.g., .com, .io).

Closing date: Applications will close at 23:59 on 12th Jan 2025. Availability for interview is required week commencing 20th January 2025.

How to Apply: To see the full job pack, please click ‘Apply’. Please apply by submitting your CV and your portfolio into one document in either Word Document or PDF format. 

Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment

Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have.  We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.  

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

Are you passionate about inspiring people to make a difference? Are you excited by the opportunity to use your marketing expertise to drive meaningful change?

We're looking for a Community Fundraising Product Officer to support the growth and development of our fundraising initiatives, helping us increase vital funds and build a diverse and sustainable portfolio.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

Key Responsibilities:

As a Community Fundraising Product Officer, you'll use your marketing experience to play a key role in supporting and delivering community fundraising initiatives.

• Support the implementation of community fundraising plans in line with our Income Generation strategy.
• Increase sustainable annual net income from a diverse portfolio of community fundraising activities, with a strong emphasis on virtual/social challenges.
• Identify opportunities to engage new and existing supporters.
• Use creative digital marketing across multiple channels to attract and retain supporters.
• Stay informed about trends in marketing, digital and community fundraising, including social media, gaming, and online platforms.
• Assess opportunities and develop proposals for new fundraising opportunities.
• Build strong internal relationships to ensure fundraising is inclusive and embedded in our organisational culture.
• Look at our wider audiences including branch and group volunteers to ensure we have a portfolio of community fundraising initiatives that can engage and progress fundraising ambitions
• Ensure robust and engaging stewardship plans are in place, resulting in long term engagement with supporters and building upon lifetime value.
• Represent the MND Association at fundraising activities to enhance supporter experience.
• Collaborate with external agencies to innovate and deliver engaging products and marketing campaigns.
• Support budget planning, providing regular income and expenditure updates.
• Analyse campaign performance and report on key findings to inform future plans.
• Ensure all activities comply with relevant codes of conduct and legislation.

About You:

You'll be a creative, results-driven individual with a passion for fundraising and marketing.

• Ability to deliver successful multi-channel marketing campaigns.
• Experience of planning and implementing fundraising marketing plans.
• Able to identify and develop innovative new product opportunities to grow supporter engagement.
• Experience in creating visually compelling content to motivate and inspire diverse audiences.
• Strong analytical skills to assess product performance metrics and enhance return on investment.
• Excellent interpersonal skills to build relationships with suppliers and stakeholders.
• Adaptable and resilient, thriving in a fast-paced environment.
• Exceptional written and verbal communication skills.
• A commitment to inclusivity, respecting diverse perspectives and backgrounds.
• Proficient in CRM database management and knowledgeable about GDPR.

This role is based in Northampton and offers an opportunity to work at the heart of a committed and supportive team. If you're ready to use your skills to make a difference, we'd love to hear from you!

The full job description is available in the candidate pack.

Salary: £30,800 per annum

Hours: 37 hours per week

Location: Northampton office

Contract: Permanent

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office at least one day per week. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application. Flexibility to work limited unsocial hours, including evenings and weekends, is also required.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Experience of delivering effective multi-channel fundraising marketing campaigns.

• Ability to plan and implement a successful fundraising marketing campaign.

• Ability to identify and progress innovative new product opportunities to recruit new supporters and steward existing supporters appropriately.

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.