Communications And Marketing Manager Jobs

We are looking for an experienced Regional Development Coordinator, to lead the coordination and management of all aspects of the StreetDoctors operations within the Northern Region (North West, North East and Yorkshire), and to ensure our programmes are fit for the future.

We are an award-winning national charity which trains over 12,000 young people affected by street violence each year in emergency first-aid through a team of 350 healthcare volunteers and youth workers. We empower young people with the skills to become part of the solution to violence by developing the skills and confidence to save lives and increasing their understanding of the medical and psychological consequences of violence.

As the StreetDoctors lead for the Region, you will provide leadership in partnership development, volunteer management, the delivery of training and maintaining quality standards.

The key areas of focus include:

● To create, develop and maintain partnerships with a range of organisations including, funders, commissioners, community organisations, criminal justice organisations, education providers and youth organisations.
● To develop and manage engaged volunteers and youth workers and ensure their expectations are aligned to the organisation's objectives and provide the best volunteering experience possible.
● To ensure the quantity and quality of training sessions and projects meet the required targets and new opportunities are maximised.

At StreetDoctors we believe diversity supports innovation and creativity. We are committed to equality of opportunity, being inclusive, and being representative of the people we are here to support. We would therefore encourage applications from candidates from diverse backgrounds.

A fantastic opportunity for a fundraiser to join our dynamic, friendly and supportive fundraising team. You will be reporting to the Lead for Corporate & Community Engagement and working in a very varied and exciting working environment.

The perfect candidate will enjoy forging positive and robust relationships with corporate partners and local small businesses across Berkshire and into surrounding counties, delivering vital income for our charity.  This will include assisting them with organising and delivering events.

You will use your creative and professional skillset to provide high-quality account management, stewardship, and growth in existing corporate partnerships.

You will work proactively to generate new business leads to secure valuable partnerships for our charity. You will undertake research, create compelling proposals for a range of audiences and pitch to companies to secure their support.

This role will suit an individual who has solid experience of fundraising and wants to develop their career in corporate partnership management.

Based at our state-of-the-art children’s hospice just outside Maidenhead, this role is a brilliant opportunity for someone to add value to a growing fundraising team. If you are passionate about raising money to help, make our services available to all families that need us and will reflect our core values in all that you do, we would love to hear from you.

As well as a competitive salary, we offer a generous annual leave entitlement, access to a pension scheme as well as private medical insurance and life assurance. You will also have free on-site parking and will benefit from an Employee Assistance Programme.

An exciting opportunity to support young people at Jamie’s Farm.  We are looking for an enthusiastic and dedicated individual with a passion for working with young people and diverse groups. This is a key role in delivering life-changing farm visits, ensuring young people receive the support they need to build resilience and personal growth.

What is Jamie’s Farm?  Jamie’s Farm is a charity that supports young people by combining therapeutic work, farming, and purposeful activities to help them thrive. Through residential visits to our working farms, we provide a nurturing environment where young people can reflect, build confidence, and develop the resilience they need to overcome personal challenges.

At an exciting time of growth for our charity, we are recruiting several delivery roles to support the opening of our 7th farm, set in beautiful woodlands and parkland adjacent to our existing Bath Farm.  This role may be based at either farm, as part of our new hub model.

Known within the organisation as ‘Senior Visit Coordinator’

More about the role:  As Senior Visit Coordinator, you will manage up to four visits a month, acting as the primary contact for a portfolio of schools and organisations. You will work closely with the Team Leader to ensure the visits are well-planned and executed, and you will deputise for them during visits when required. You will lead and support visits, deliver engaging sessions in areas such as woodwork, gardening, and horse care, and contribute to daily farm activities like walks, mealtimes, and evening activities that strengthen the connections between young people and staff.

You will ensure the smooth operation of each visit, overseeing the completion of documentation to track and monitor progress. and work closely with visiting staff to ensure they get maximum value from the experience including the follow-up process ensuring lasting change beyond the visit itself.

About you :  We are looking for an organised, motivated and friendly individual with experience working in a social work, therapeutic or educational setting. You will excel at developing relationships with diverse individuals and organisations. Your communication and teamwork abilities will be key in ensuring the success of each visit, while your passion for working with young people will drive positive outcomes.

Please see the full job description, desired experience and employee benefits by exploring our recruitment pack below.  Don’t meet every single requirement? We’d still love to hear from you – your unique skills and experience could be just what we’re looking for.

How to Apply:  Please apply via the Jamie’s Farm website, by clicking on the “Apply” button below. Read through the full recruitment pack and return both a completed application and equal opportunities form to the email address stated. We look forward to hearing from you!

We are Air Ambulance Charity Kent Surrey Sussex (KSS), and we fight every day to save lives. We are Team KSS, a close-knit team of dedicated, skilled, sector-leading experts with an incredible level of expertise. We are passionate about what we do which drives us to always deliver our very best.
 
We’re driven by our purpose of saving lives and ensuring the best possible outcomes for our patients. Last year alone we responded to over 3,000 incidents. We are fearless and tireless in fighting to save every life.
 
Our charity headquarters and forward operating base are located at Rochester Airport, with our aircraft hangar and maintained at Redhill Aerodrome. When the call comes, we can reach any part of Kent, Surrey or Sussex in under 30 minutes.
 
Key Responsibilities

As Head of Media and Public Relations, you'll be an expert in public engagement communications and storytelling, and a key member of our ambitious Marketing Communications Team. You will lead the implementation of our Media and Public Relations strategy, ensuring its integration into our broader MarComms strategy, Income Generation Marketing Communications Directorate, and five-year organisational plan. Your responsibilities will include leading our press office, managing media coverage, handling reactive media scenarios, and developing media content for TV, radio, podcasts, and digital platforms. You'll also drive our public affairs strategy, collaborating with Government, MPs, and community leaders to advocate for our lifesaving services and policy changes.

In addition, you'll develop and lead our ambassador strategy, working with high-profile dignitaries, business leaders, celebrities, and influencers to raise our profile and garner support. You will play a vital role in creating and executing PR, brand awareness, and fundraising campaigns across all channels, including media and social media. As a strategic, self-motivated, and creative individual, you'll help make a significant impact on the communities we serve, fostering relationships with media, government leaders, ambassadors, and other stakeholders. We emphasize The KSS Way, our cultural and strategic framework, which supports wellbeing, growth, learning, and development within a dynamic and collaborative environment.

For further information on the role please refer to the Job Description which accompanies this job advert. 

The Directorate

The Communications Team sits within the Marketing and Communications (MarComms) Team. The MarComms Team builds brand awareness and engagement among the public, builds our profile with the media and key stakeholders, and supports fundraising activities to generate fundraising income to keep the service running. The team also engages, motivates and unites staff across the organisation to help KSS deliver on its purpose and achieve its vision of an end to preventable loss of life from medical emergency.
 
Application and Interview Process

We ask all applicants to ensure that they provide us with an up-to-date CV and a covering statement that is relevant to the role of Head of Media and Public Relations. Your covering statement is your first opportunity to express your experience, knowledge, and interest in the role, and we outline in our job description the essential and desirable requirements for this role to help you tailor your statement to the competencies we are looking for.
 
All shortlisted candidates will then undertake a two-stage interview process, which will be held over Microsoft Teams. Both stages will be formalised interviews, with the first stage being held with the Director of Communications and Engagement, who is the line manager for this role. The second stage interview will include the Executive Director of Business Development, who oversees the MarComms Directorate, and other key stakeholders who the successful candidate will collaborate with in this role.
 
The closing date for this role is 16th January 2024. Please note, we will begin interviewing candidates before the closing date, and the role may close early if a suitable candidate is found.
 
Inclusion and Diversity

KSS is committed to creating an equal, diverse and truly inclusive culture where everyone feels welcome and able to be their authentic selves.
 
We believe that everyone has the right to live without fear or prejudice, and be treated fairly, and with respect and dignity regardless of race, age, gender, disability, sexual orientation, social class, religion and belief.

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Are you ready to take the next step in your fundraising journey? Are you committed to making a difference for children and young people? Do you thrive in a supportive, values-driven communities? Then this could be the change you are looking for!

We are recruiting a Senior Fundraising Officer, with experience of working with trusts and foundations, and statutory funding. Working alongside our Head of Partnerships and Communications and Marketing Lead, you will be responsible for identifying funding opportunities, developing winning bids and nuturing relationships with funders, to help resource our mission, to help every child to succeed. We are a small, supportive team that invest in our staff teams professional and personal development and wellbeing.

The Winch is an ambitious youth and community charity based in Camden, London. We deliver a 'cradle to community' offer, supporting children and their families from birth to their transitions to adulthood, and beyond. 

Senior Media Officer 

Salary: Up to £35,280  

Location: Newark (Nottinghamshire) - Hybrid, with occasional travel to rest of the UK 

Full time: 35 hours per week  

Permanent  

Closing date for applications: 12 January 2025  

First interview: 24 January 2025  

Second interview: 29 January 2024 

About Us 

The Wildlife Trusts are a federated movement of 46 charities, supported by a central charity, the Royal Society of Wildlife Trusts. Together we have 900,000 members, 32,500 volunteers and 3,400 staff across the UK. We are at an exciting moment in our 110-year history, with the development of an ambitious new strategy, setting out a vision of nature in recovery, with abundant, diverse wildlife and natural processes creating wilder landscapes where people and nature thrive. 

Wildlife Trusts have restored and care for some of the most special places for wildlife in the UK. Collectively we manage more than 2,300 nature reserves, operate 123 visitor and education centres and own 29 working farms. We undertake research, we stand up for wildlife and wild places under threat, and we help people access nature. 

The next few years will be critical in determining what kind of world we all live in. We need to urgently reverse the loss of wildlife and put nature into recovery at scale if we are to prevent climate and ecological disaster. We recognise that this will require big, bold changes in the way The Wildlife Trusts work, not least in how we mobilise others and support them to organise within their own communities. 

About You 

Are you a brilliant communicator who thrives in a busy media environment where no two days are the same? If you have experience in media relations and would like to work for one of the UK’s best-loved nature charities, then we have an exciting opportunity for you! 

Working within our small but brilliant national communications and media team, the Senior Media Officer will work to promote The Wildlife Trusts and our work, activities and messages to UK audiences through the national media, with a view to influencing key stakeholders, public opinion and action for nature’s recovery. From commentary on Government policy, through landscape recovery and restoration of iconic habitats such as Britain’s lost rainforests, to people organising for nature in their communities – we want our stories to be heard far and wide. You will develop and manage strategic relationships with the media and work to actively protect and enhance The Wildlife Trusts’ brand and reputation. 

We are looking for an innovative and creative individual who has proven research, writing, editing, sub-editing and proof-reading skills. You will have previous experience of generating compelling news stories and features and ideally publicising campaigns, combined with the ability to sell in stories to journalists and editors. You will enjoy working in a fast-paced environment, be organised and resourceful and have great attention to detail. 

We value passion, respect, trust, integrity and pragmatic activism and strength in diversity. Whilst we are passionate in promoting our aims, we are not judgmental, and we are inclusive. We want our people to be as diverse as nature, so we particularly encourage applications from people who are under-represented within our sector, including people from minority ethnic backgrounds and people with disabilities. We are committed to creating a movement that recognises and truly values individual differences and identities. 

At The Royal Society of Wildlife Trusts we take our Safeguarding responsibilities extremely seriously. Please click here to read our commitment statement. We are committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo checks with past employers and Disclosure and Barring Service checks at the eligible level. 

As a Disability Confident employer, we are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let us know if you require any adjustments to make our recruitment process more accessible. 

RSWT are committed to increasing the diversity of its staff through its Levelling the Field recruitment pledge and will put any ethnic minority applicants that meet all the essential criteria for the post through to the next stage of recruitment. 

Please do not use artificial intelligence tools to assist you to complete the application form. We may not accept applications that have been completed utilising AI tools. If you would usually use tools such as these to assist you in filling in a form, please contact us to discuss this further and understand other options. 

Background

The International Rescue Committee (IRC) helps people affected by humanitarian crises to survive, recover and rebuild their lives. We deliver lasting impact by providing health care, helping children learn, and empowering individuals and communities to become self-reliant, always with a focus on the unique needs of women and girls. Founded in 1933 at the call of Albert Einstein, we now work in over 40 crisis-affected countries as well as communities throughout the U.S., Europe and Latin America.

The Global Advocacy & Influence Department is a dynamic team that uses the power of IRC’s ideas to solve the biggest challenges facing IRC’s clients. From the drivers of conflict to the needs of displaced people, the team partners with politicians, policy makers and civil society to bring these solutions to life. We take pride in being creative and focused on solutions. We are precise in our tactics, and messages. We lead change year over year, knowing that system change takes dedicated focus while maintaining the flexibility to respond to emerging needs. Finally, we are collaborative, working not only with programs, strategy, research and innovation, and communications teams across the IRC, but also externally, constantly seeking new insights and perspectives from others in the humanitarian sector and beyond.

IRC UK

IRC UK is part of the IRC global network, which has its global headquarters in New York. We raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England, a programme that is rapidly growing. In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.

Job Overview

As the Senior Advocacy Officer, you will be responsible for supporting the IRC to build the profile, influence and credibility of our work with UK politicians, political parties and opinion formers on international and domestic issues, in order to bring about policies and practices that deliver immediate and lasting change to IRC’s clients’ lives. You will be identifying strategic lobbying opportunities and enabling colleagues to exploit them fully through the use of innovative and creative tactics that help IRC stand out in a crowded arena. The role will play a crucial role in delivering IRC’s UK advocacy strategy.  

Major Responsibilities:

Advocacy Strategy: Implement advocacy strategies for specific policy goals, collaborating with policy leads, public advocacy and communications colleagues, to advance IRC’s key advocacy objectives.

Influence Analysis: Develop power maps to identify influence priorities and targets. Work with team to support development and execution of creative UK influence strategies, including with nontraditional partners encouraging IRC to develop innovative  approaches to advocacy as usual.

Stakeholder management: Support efforts to build IRC’s credibility, profile and relationships by engaging with  political stakeholders and supporting opportunities to raise IRC’s profile at key meetings and events.

Political and Policy Tracking. Expand IRC’s political reach by tracking and analysing shifting government positions, individuals engaging on IRC issues. Translate policy asks into political asks. Track political processes and profile opportunities / events; including bills, select committee inquiries, and other parliamentary and political developments.  Analyse and report on relevant political and policy trends and regularly communicate across external relations teams.

Policy Engagement: Contribute to policy generation by providing UK specific analysis that increases the credibility and efficacy of our solutions through constant collaboration and in focused policy roundtables.  Support IRC’s policy team in identifying and developing policy priorities that are impactful and achievable for the UK.

Communications: Provide market and audience expertise to communications team to craft public advocacy in the UK. Support team in developing communications strategy and develop materials for advocacy targets, including digital/social content and take actions. Support planning and implementation of strategic activities including events.

Teamwork: Support a positive team culture by acting openly and collaboratively, supporting colleagues in their work and sharing credit with others where appropriate.

Steward Gender Equality, Diversity and Inclusion: both in the culture of IRC, as well as in the policy solutions we develop and the ways we wield influence.

Key Working Relationships:

Position reports to: UK Advocacy Director

Internal contacts: Policy and Advocacy colleagues across the globe; Communications; Awards Management; Technical Excellence leads; International Programs leads; and External Relations Department

External contacts: Parliamentarians, FCDO and Home Office stakeholders, key opinion formers, and sector colleagues in the UK.

Job Requirements:

Work experience:

Demonstrated experience in advocacy strategy development with a focus on creativity, strategy and critical thinking. Experience working on complex humanitarian, and/or development issues.

Demonstrated skills and competencies:

· Demonstrated success in creating and implementing strategies that influence/impact on legislative and executive policy.

· Strong understanding of relevant the UK’s political structures and processes, and familiar with leverage points within these institutions that can be targeted to achieve policy change objectives.

· Knowledge of development and humanitarian issues.

· Successful implementation of integrated influencing strategies that work alongside comms to achieve advocacy objectives.

· Ability to think strategically and creatively, being oriented around solutions when traditional advocacy means do not suffice

· Demonstrated ability to communicate and collaborate successfully with experts, decision-makers, and colleagues in the humanitarian and development fields.

· Excellent writing skills and the ability to translate complex material and data into coherent narratives that resonate with policymakers.

· Ability to work within demanding timelines. Initiative and capability to work independently on fast-paced issues while balancing demands.

Overview of the Talent Aquisition role and the team

This recently created role will join a newly formed HR team which is in the early stages of introducing HR strategy, policies and procedures whilst we move into a wide recruitment campaign after restructuring.

The role will be important in developing, monitoring and improving the end to end recruitment process from sourcing through to onboarding, ensuring that we attract, engage and hire the best candidates to meet our needs and deliver against our key organisational priorities. Engaging with and supporting senior stakeholders and the wider management team will also be an important aspect of this role.

At Samaritans, our fundraising team plays a crucial role in generating the long-term sustainable income that enables us to deliver life-saving services. Over the past five years, our fundraising program has experienced remarkable growth, and we are seeking a passionate Fundraising Assistant to join our growing team and support the delivery of our direct marketing program across acquisition and engagement activities.

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As an entry-level role, we are looking for someone who is not only passionate about our life-saving cause but also excels in building connections with people and possesses a genuine willingness to learn. You will thrive as a real team player, collaborating with colleagues while demonstrating proactive and self-driven initiative.

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In this role, you will have the opportunity to apply your developed organisational skills, efficiently prioritise your workload, and successfully manage various tasks and projects. Confident using IT software such as Microsoft Office (Word, PowerPoint and Excel) you’ll also have some experience of managing simple data, along with a willingness to learn how to use databases to monitor supporter engagement and report on our fundraising.

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At Samaritans, we are aspirational and strive to deliver exceptional supporter experiences. We cultivate a supportive team environment, where we value one another, seek out insights, and continually develop our skills. By joining us, you will become an essential part of our life-saving mission at Samaritans.

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This is an extraordinary opportunity to embark on a rewarding journey, where you can make a genuine difference while gaining valuable skills and experience. Whether you are seeking a new opportunity or the chance to expand your skillset, we invite you to consider applying.

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Outline of Opportunity ​

• £26,000 - £28,000 per annum
• Permanent Contract
• Full-time role - 35 hours per week with flexible working.
• We are flexible on work pattern (what days and hours per week the role is carried out).
• Hybrid working: Linked to our Ewell (Surrey) office with home working and the option to work from our London office in EC3R.
• In-person working: Meeting in person and working collaboratively are things we value. From Jan 2025, staff are expected to work in person around 2 days per month. (Specific dates are provided in advance)
• We are passionate about flexible working, talk to us about your preferences.​

Key Responsibilities​

As a Fundraising Assistant, you’ll be a key member of our team:

• Call listening and quality assurance of fundraising calls.
• Circulating a weekly round up of our results.
• Supporting the setup of new projects through admin support, schedule management, and drafting briefs
• Supporting on delivery of our BAU / Always on campaigns and communications. Specifically, Lead gen, Paid Search, Welcome Journeys, Mailings and Digital Ads.
• Update and management of the expenditure tracker
• Supporting with creative and copy as required.​

Full job description can be found here. ​

About You​

This is a varied role that encompasses many forms of supporter recruitment and engagement, so the ideal candidate would be someone that is keen to learn more about new fundraising products and likes lots of variety in their day to day work. The role would suit someone who actively looks for solutions to a problem, has an analytical way of approaching things and is interested in data analysis to improve or refine a project. The candidate will ideally be someone who has strong organisational skills in order to assist a busy team to deliver ambitious targets to grow and develop the direct marketing program. If you feel you have some but not all the skills listed above, we welcome you to apply as we will offer additional training and development support for anyone who can demonstrate a willingness to learn and the desire to build a career in fundraising.​

Working at Samaritans

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available from our Jobs and career page on our corporate website.​

Being inclusive

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans. ​

Application

​If this sounds like the opportunity for you, please upload your CV and answer the following application questions (500 words max on each;​

• What interests you about this role and working in fundraising at Samaritans?
• Describe a time when you managed multiple tasks or projects simultaneously. How did you stay organised and ensure deadlines were met?
• Provide an example of when you analysed income results or similar data. What was the situation, and what did you learn from it?
• Give an example of when you effectively communicated with others, either in writing, speaking, or working collaboratively. How did you adapt your approach for the situation?
• Share an example of when you learned a new system, process, or tool. How did you approach it, and what was the outcome?​

Applictions close at 9 am on 26 January 2025, with video interviews in the following week. ​

Whilst we appreciate that the use of generative AI functions like ChatGPT is quickly becoming part of working life for many people, through our recruitment process we want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths. Therefore, we kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers.

The Talent Set is delighted to be partnering Pets as Therapy (PAT) to recruit a Head of Fundraising, who will play a pivotal role in delivering the new fundraising strategy and increasing income to £1.7 million.

PAT is a UK-wide charity that inspires and enables volunteers to share the joy of their pets. Every day over 4,000 people in hospitals, care homes or schools get to meet a PAT Dog or Cat. That brief visit brings the comfort and joy that only a pet can give.  Over the past few years, income has increased from circa £600k to circa £1.5 million. They are now looking to diversify their income portfolio, reaching new audiences and ensuring long term, sustainable income.

This new role of Head of Fundraising, reporting to the CEO, will lead PAT’s fundraising and marketing work. Alongside implementing the fundraising strategy for PAT, you will personally lead the individual giving program. The post holder will also be a member of the PAT SMT (Senior Management Team).

Key Responsibilities:

• Grow income through implementing the new fundraising strategy
• Diversify income streams to give sustainable growth
• Build the capability and capacity of the fundraising team, currently 3 direct reports
• Develop a program of individual giving
• Increase the profile and awareness of PAT

Key experience:

• Managing small, high performing teams
• Expertise of developing an individual giving program
• Developing and implementing campaigns, appeals and events
• Relevant experience of supporter journeys and data capture in CRM, ideally Salesforce
• Budget setting and budget management
• Excellent written and verbal communication skills
• Good understanding of GDPR, fundraising regulations and best practice
• Strong commitment to equality of opportunity

Closing date: Tuesday 28th January

First stage interviews will be held virtually w/c 3rd February, with final in person interviews taking place in London on 12th February.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

The British Geriatrics Society is the professional association for NHS doctors, nurses and other healthcare specialists engaged in the treatment and care of older people across the UK, united by a mission to improve healthcare for older people. We have over 5,200 members who work in acute, community and primary care. We are a registered charity with a friendly staff team of 17.

The BGS is seeking to recruit a Conferences Co-Ordinator to assist with the planning, delivery and promotion of its portfolio of virtual, hybrid and in-person events. If you are interested in establishing your career in events management, this role provides exposure to a range of administrative tasks supporting a varied and interesting programme of events. You will have the opportunity to travel and work with leading and inspiring health professionals around the UK.

The BGS Events team consists of four full-time staff members. We deliver a varied events programme, including two large scale national three-day meetings in the spring and autumn. 

Job title: Conferences Co-Ordinator 

Reporting to: Conferences and Region Development Manager 

Salary:£31,752 (grade 6.1), rising by annual increments

Benefits: 11% employer pension contribution; 29 days annual leave (plus bank holidays)

Base:The British Geriatrics Society’s office in Farringdon, London EC1; Occasional UK travel with overnight stays will be required, with occasional evening work supporting delivery of events (around 12 times per year). The BGS has a flexible working policy and most staff combine working from home with working in the office

Hours:  This is a full-time role but consideration can be given to working less than full time, for 4 days a week pro-rata.

Benefits:11% employer pension contribution; travel loan and cycle to work scheme. Access to a range of healthcare benefits.

Overall purpose: 

To support the BGS education offer by

·Providing administrative support to the BGS Events team in the preparation and delivery of high-quality programmes and meetings

·Delivering good customer care (pre and post meeting), whilst also providing an excellent delegate experience at conferences

·Supporting the wider BGS team with events-related aspects of marketing, scientific abstracts, sponsorship and website content

Through these events, we support a UK and international audience of healthcare professionals to access high-quality information and education about healthcare for older people. Continuing professional development (CPD) is an important part of the BGS member offer, and we pride ourselves on delivering relevant, high-quality, engaging events.

The next few years of conference delivery will be an exciting time, evolving our mix of hybrid (in-person and online) and virtual conferences, and reintroducing our region meetings across England. Supporting the development of regional meetings will be an important part of the role. We are also expanding our digital offer to support online community networking and sharing knowledge beyond the conferences. 

Main duties and responsibilities:

1.Responding confidently to incoming enquiries by telephone and email. Managing ad hoc delegate queries about registration, continuing professional development (CPD) and event information promptly.

2.Processing conference registrations; taking payments; providing confirmation and supporting correspondence to delegates, sponsors and speakers.

3.Processing and maintaining records related to registrations, using our member database (CiviCRM).

4.Co-ordinating and administering abstract submissions, supporting the local officers in their adjudication and publication of results.

5.Processing and managing CPD applications (live and distance learning) for all conferences via the Royal College of Physicians (RCP).

6.Administering and processing both speaker expenses and invoices arising from conferences. Regularly updating budget information and liaising with the BGS Finance team as required.

7.Supporting the Conference and Region Development Manager to source venues and suppliers, whilst negotiating best rates and liaising with them as required.

8.Providing logistics support for conference speakers, staff and contributors. Co-ordination will include booking travel and hotels, external social events and conference dinners.

9.Assisting the Conferences and Region Support Manager to provide efficient and effective onsite support at conferences.

10. Arranging courier collections of event equipment (to and from each venue and BGS office), with oversight of items throughout. This will also apply for external career fairs.

11. Preparing, packing / unpacking event equipment for each event both onsite and at BGS office.

12. Preparing printed materials for each event (badges, programmes, biographies, signage and any other information as required).

13. Managing event stock and maintaining the stockroom.

14.Website content editing and updating (BGS events and region pages).

15. Supporting the Communications and Marketing Co-Ordinator in promoting BGS conference activities, along with regular meetings.

16. Analysing feedback from event attendees and compiling results for speakers.

17. Supporting the Conferences and Region Development Manager with administrative tasks associated with the development of BGS England regions. This will include engagement tasks such as attending region committee internal meetings, regular web updates, supporting hybrid meetings and producing quarterly e-bulletins.

18. Supporting the Director of Learning and Professional Development in preparation, approaches and follow-up with pharmaceutical sponsors.

19. Undertaking other administrative tasks as may arise.

20. Contributing to the development of BGS conferences and to the Society overall.

Person Specification

Essential skills/experience required:

·Strong organisational skills – ability to manage your time effectively and deal with competing priorities/deadlines

·Excellent attention to detail to ensure accurate information is shared with relevant audiences

·Excellent written and verbal communication skills – enabling you to communicate clearly and concisely

·Excellent customer relationship skills - ability to communicate effectively with people at all levels

·Experience in an administrative role, demonstrating efficiency and reliability

·Ability to work independently - taking initiative and demonstrating a problem- solving approach

·Highly motivated, enthusiastic and willingness to be flexible in a rapidly changing environment

·Fully competent using Microsoft 365, in particular MS Excel, MS Word, MS Teams and Outlook

·Minimum of 1 year’s previous experience assisting conference or membership administration or equivalent experience

·Experience of working in a collaborative manner and as a team member

Desirable:

·Experience of supporting the delivery of conferences (in-person, virtual and hybrid)

·Experience of using of using and maintaining Constituent/ Customer Relationship Management (CRM) Databases (ideally Civi-CRM, but alternatively other comparable CRM databases)

·Experience of managing conference registrations, or similar, including taking payments, invoicing and receipting

·Experience of website content creation and editing

·Experience of working within a charity or public sector role

·Interest in the delivery of older people’s care with the NHS or social care sector

How to apply

Applicants should send a tailored CV (maximum 2 sides A4) and cover letter (maximum 2 sides A4) setting out what they would bring to the position, in relation to the Person specification above, via the link on our website by Thursday 30 January 2025. Interviews will be held during the week of 10 February 2025

For more information on the importance of the role please see this video about BGS events and community.

**No recruiters or agencies please**

We are seeking a dynamic and experienced Head of Impact to lead our Evaluation and Insights, and Data and Reporting functions for our youth focused international charity for a 12 months maternity cover.

This hands-on, strategic role will involve overseeing the development and implementation of our Impact strategy, ensuring  the effective use of insights and data to facilitate continuous improvement and learning for young people and our great global partners.

You will have an in-depth knowledge of using performance and Impact data to facilitate decision making, supporting the organisations ambitions to scale and deepen the impact of our programmes.

This role is perfect for you if you enjoy working with a wide range of stakeholders and are passionate about the role of monitoring,  evaluation and reporting to drive continuous improvement, impacting thousands of young people globally each year.

Perks for working at The King’s Trust International:

• Great holiday package. 30 days annual leave entitlement, plus public holidays. Office closure the days between Christmas and New Year
• Fantastic Family leave. Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave and pro rata entitlement for shared parental leave. Receive 8 weeks full pay for paternity leave.
• Flexible and agile working. Where operationally possible, you can work your hours that support a work-life balance including compressed hours and hybrid-working (part office - part home based) or working from home options.
• Benefits platform. Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas
• A free employee assistance programme (EAP) to support your mental wellbeing.
• KTI will contribute 5% of your salary to the workplace Pension Scheme
• Generous life assurance cover (4 x annual salary)
• In-house and external training opportunities available throughout the year

King's Trust International is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks (or international equivalents) in accordance with the Codes of Practice for all roles within King’s Trust International, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.

In further support of a Safeguarding First approach we are signatories to the Misconduct Disclosure Scheme. The Scheme facilitates the sharing of misconduct data between employers. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her/their understanding of these recruitment procedures.

We are committed to equitable work practices and believe in building a diverse organisation that is representative of and responsive to the needs of our young people and stakeholders. We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from Black, Asian, Mixed and other Ethnic candidates which are currently under-represented throughout King’s Trust International. As a disability confident employer, we will interview applicants that meet the essential criteria who have declared a disability. Please let us know if you need any adjustments at the interview stage.

About Us

Headway East London is a charity supporting people living with brain injury. Working across 13 London boroughs we offer specialist support and services for survivors and their families. We offer therapies, advocacy, family support and community support work alongside our day service: a community venue where people can make the most of their abilities and interests.

About the role

Working closely with the Therapy Manager, Clinical Lead and Director of Services, you will deliver the marketing of a programme of member-led training for external organisations and other services at Headway East London. Working directly with our members, you will deliver projects of a high standard which are co-produced and reflect the diversity of our community. You will take a lead on developing and delivering the marketing material. You will collaborate with our members, staff and partners to advance our aims to educate professionals in the public sector, whilst exploring ways to generate income for the organisation through this source.

Principle duties and responsibilities

1. Identify opportunities to engage external stakeholders with the member-led training project of delivering external training to professionals within the public sector.

2. Work directly with Headway members to develop and deliver this project, embedding this work within the organisation’s co-production strategy.

3. Support members to participate in these events in collaboration with other teams, by providing direct practical assistance to members.

4. Identify and seek out new external opportunities which support the development of our therapy service, ensuring that opportunities are quickly acted on.

5. Explore potential income generation for Headway East London.

6. Lead on the design work associated with some of this work (e.g., mock-ups, early design concepts, marketing collateral) and present this externally and through social media channels.

7. Assist with fundraising activity related to the ongoing reporting and development of this project.

8. Lead on the marketing and promotion of this project alongside other services.

9. Maintain accurate records and filing systems and ensure effective documentation of project deliverables.

10. Work in close collaboration with Headway East London teams to stay informed of new members, interests and needs.

Key Relationships - Internal and External

Internal: Therapy Manager, Clinical Lead, Director of Operations, Peer Training Lead, Public Engagement and Communication Manager, Director of Fundraising, Service Managers and members of Headway East London.

External: Professionals from the public sector supporting people with acquired brain injuries. 

Other

• Apply the Headway East London values and behaviours to every aspect of the role at all times.
• Protect and enhance the interests and reputation of Headway East London internally and externally.
• Commit to the organisational principles of: coproduction equity, diversity and inclusion sustainability

Headway East London is an Equal Opportunities Employer and we are committed to ensuring that all staff are motivated, skilled and rewarded by their work. We welcome applicants regardless of race, religion or belief, colour, national origin, sex, sexual orientation, disability, age and other protected status as required by law. We promote and protect human rights; they are the foundation of what we do. We want to be an inclusive place where a diverse mix of talented people want to come and contribute their unique strengths and perspectives. We are focused on equality and believe that all the fascinating characteristics that make us different, make us more able to deliver our life-changing work with passion and creativity.

Job title Training and Events Coordinator 

Job purpose: To ensure efficient and effective professional administration of the bpf North’s training and events activities. 

Accountable to: Office manager 

Key colleagues: Director of bpf North’s trainings

All bpf staff 

Teaching staff 

Trainees 

Major responsibilities 

• Establish appropriate professional relationships with a wide variety of people, recognizing their roles and needs, including members of the public, chairs and members of committees, clinicians, teachers and trainees. 

• Develop and provide efficient administrative procedures that are accurate, confidential where necessary, and fit for purpose. 

• Maintain accurate and up to date records and files securely. 

• Maintain the annual rhythm of training events and activities throughout the year in a timely fashion, and refining procedures as necessary. 

• Be responsible for processing all payments from trainees and to teachers and tutors. 

• Attend and minute core staff meetings, sending out agendas in liaison with the training director. 

• Be actively involved, in relationship with the marketing team, in the marketing and promotion of the training at regular events, advertising campaigns, or by individually responding to members of the public. 

• Working closely with the training director, provide detailed administrative support to all aspects of dealing with enquiries from the public to processing formal applications for training. 

• Working closely with the director to provide detailed administrative support to all aspects of finding teachers, issuing contracts, providing termly schedules to trainees, distributing reading lists, requesting/receiving/distributing reports, and setting up online seminars. 

• Work closely with the course director in all aspects of the training work, including but not limited to managing training resources, updating training policies, collating documentation and information for re-accreditation of trainings. 

• Liaise with the clinical services department and placement tutor to collect information about trainees’ clinical work. 

• Organise several annual events including publicity or invitations, refreshments, speakers etc. 

Qualifications 

• Good level of general education. 

• A standard pass or above in both Mathematics and English at GCSE level; 

• Two A levels or a vocational qualification at level three; or 

• Have gained an equivalent level of learning through work experience.

Experience 

• Significant experience in an administration role, preferably in a client/customer-facing role, and ideally in a training, education or membership environment.  Knowledge of higher education or professional healthcare training, in particular in relation to psychotherapy or counselling, desirable. 

Knowledge, Skills & Abilities 

• Excellent verbal and written communication skills, including the ability to compose communications to a wide range of professionals, and to take accurate minutes. 

• Good general computer literacy including competency in Microsoft Office, databases, Zoom and Microsoft Teams, and the ability to be self-supporting. 

• Able to understand the complexities of working in a membership organisation. 

• Excellent organizational and time management skills. 

• Able to work independently and be proactive as well as able to exercise judgement about when to draw on colleagues’ expertise and ask for assistance. 

• Methodical with good attention to detail. 

• Able to use initiative and continue to think under pressure when faced with sensitive interactions. 

• Ability and commitment to maintain strict confidentiality. 

General 

• Any other activities deemed appropriate by the CEO, training director, and office manager. 

• Adhere to bpf policies and procedures. 

This job description is intended as a guide and is not an exhaustive list of the duties and responsibilities of this role.  Such duties may vary from time to time without changing the general character of the post or the level of responsibility entailed. 

This job description and person specification may be subject to review from time to time in conjunction with the postholder.

Contract duration: Permanent contract 

Hours of work: 21 hours a week, including some evenings and weekends (time off in lieu given). 

Location: Mostly home-working with some travel to sites in Newcastle or surrounding areas where events and training are taking place. 

Salary: £18,270 (£30,450 per annum fte) 

Annual leave: 30 days plus Bank Holidays (pro-rated 18 days) 

Pension: Employer 3%, employee 5% 

Notice period: One month during 6-month probationary period; 1 months thereafter