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Top job
Nordoff and Robbins, NW5, London (Hybrid)
£14,049.20 plus £750 London Weighting (if applicable) per annum pro rata
Posted 3 days ago
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Page 10 of 24
NW5, London (Hybrid)
£14,049.20 plus £750 London Weighting (if applicable) per annum pro rata
Part-time (20 hours per week)
Contract (6 month fixed term contract)

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

About Nordoff and Robbins

We stand for music and believe in the value of music for all people in our society. Every day we use the power of music to enrich the lives of people affected by life-limiting illness, trauma, isolation, social exclusion or disability.

Our goal is to bring more people together through the power of music. We can only do this if we pioneer creative new approaches to marketing, communications and digital that help us engage more people and grow our fundraising.

We need courageous, curious, agile, innovative change makers and music lovers like you to make this happen.  This role is your chance to help us achieve our ambitious goal of transforming more people’s lives through music.

The culture

If you want to work at a charity with people and music at its heart; that is committed to providing an equitable, diverse and inclusive workplace full of inspiring colleagues who work tirelessly to put those we exist to serve front and centre of everything we do; if you want to work collaboratively with integrity and kindness and are willing to come with us on a journey as we work together and collectively come to work with strong backs, soft fronts and wild hearts, we could be your next team.

Could this be the place for you?

If you are values driven, courageous, curious, agile, flexible, enthusiastic and future focused (without losing sight of the here and now), if you can bring positivity and accountability to your work, if you strive for brilliance, challenges excite you and if you would speak with passion and dedication about our cause we want to hear from you!

About the role

The Supporter Data Officer will be focused on the day-to-day maintenance and development of our supporter records in our Salesforce CRM. This role plays an essential part in retaining and maximizing the support of our donors by ensuring we are communicating with them in an effective and compliant manner.  You’ll work closely with the Head of Data and the Digital Marketing Manager and other colleagues across our Engagement & Communications and Fundraising teams.

What we offer:

3 best things about the job (in our humble opinion)

· To know that the work you are doing directly contributes towards a positive impact on the lives of thousands of people through the power of music.

· You will be fully supported as you learn and develop in the role and able to learn from very experienced colleagues

· You will get to work with colleagues across the organisation, especially in the fundraising and communications teams.

Don’t worry, you don’t need to be musical, but you do need to be able to work cross-organisationally with colleagues in all areas of the charity and especially music therapists to help bring awareness of our mission, vision and achievements to the world.

· A salary of £14,049.20 plus £750 London Weighting (if applicable) per annum

· Pension scheme

· 31 days annual leave plus 8 bank holidays per annum pro rata

· EAP (Employee Assistance Programme)

· Salary sacrifice benefits including cycle to work

· A true People First charity with training and career development at our core

· An inclusive culture – and lots of music!

· This role is a 6-month fixed term contract, part-time, working 20 hours per week either hybrid or fully remote.

We have a firm set of Equity, Diversity, Inclusion and Belonging (EDIB) principles and values that we all commit to:

1: ACCESSIBLE TO ALL

Understanding the / Removing any barriers (including barriers in communication methods) to becoming a client, colleague, trustee, student, volunteer, supporter doner or any user/contributor to the services of Nordoff Robbins.

2: PROVIDING EQUITY OF OPPORTUNITY

Giving everyone the right tools and access for salary, promotions, roles, responsibilities, learning, development, and access to a Music Therapist for those at most need.

3: DIVERSE ENGAGEMENT

Reaching our audiences in a multitude of ways including by having conversations with them, and meeting them where they are – be that through services, communications, events, research, resources etc.

4: BE FREE FROM DISCRIMINATION

To ensure we have fair practices, and allow people to speak out, question and challenge language, actions and behaviours of NR as an organisation and those who represent it and to provide channels for them to do so safely.

5: BE VIGILENT, PROACTIVE AND RESPONSIVE

To instil a culture of continual listening, evolving, and learning from people including our clients, their families and our colleagues and students

We reserve the right to interview on a rolling basis so please apply as soon as possible

Posted by
Nordoff and Robbins View profile Organisation type Registered Charity Company size 101 - 500
Posted on: 07 January 2025
Closing date: 26 January 2025 at 12:29
Tags: Administration, Customer support, Data Analysis, Data Entry, Data Protection, Database Management

The client requests no contact from agencies or media sales.