Communications And Events Officer Jobs in London, Greater London

Title: Head of Operations

Contract type: Fixed term, maternity cover (July 2024 – May 2025) 

Hours: 0.8 FTE (4 days per week) 

Salary: £46,400 (£58,000 FTE) 

Reports to: CEO 

Manages: Studio Managers (Bloomsbury & Deptford), Events and Venue Coordinator, Event Manager (freelance), Youth and Community Producer (freelance) 

MAIN PURPOSE OF THE JOB: 

As a key member of the leadership team, the Head of Operations (HOO) plays a vital role in the development and delivery of Cockpit’s strategic plan, working closely with the Chief Executive. The HOO will ensure operational excellence, site optimisation in Bloomsbury and Deptford and lead on property strategy. The role encompasses oversight of the maker community, management of IT systems, leading on HR and responsibility for health and safety compliance.

This role would suit an entrepreneurial self-starter with demonstrable experience in property and building management, project management, budget and fiscal control, HR and team management. Knowledge of planning, business and charity financing, leasehold and landlord-tenant legislation is desirable.  The role requires strong negotiation skills and the ability to exert influence and maintain critical relationships. It requires a keen focus on delivery and detail as well as the ability to retain big picture perspectives.  Exemplary communication skills and the ability to manage multiple priorities are essential. 

MAIN DUTIES: 

1 PROPERTY AND BUILDING MANAGEMENT 

Cockpit has two sites in Deptford and Bloomsbury. At each site, a Studio Manager has responsibility for the day-to-day running of the sites and liaison with makers.  The Studio Managers will report to the HOO who will coordinate, plan and/or oversee all the practical management of the buildings including repairs and maintenance; alterations and refurbishments; space allocations and use of space; health and safety; tenant/maker welfare/support etc. 

The HOO will manage the Studio complexes to ensure they meet the requirements of the charity and resident makers while ensuring commercial optimisation.

The HOO will ensure efficient use of space and consider charitable and commercial objectives when setting prices and rates to ensure a balanced outcome.  The HOO is responsible for ensuring compliance on all aspects of Health and Safety, insurance and risk assessment. 

The HOO is responsible for project managing all future real estate projects from inception to completion. They will ensure that sufficient resources, budgets and expertise are in place for such projects. The HOO will sit on Cockpit’s Property Committee. 

2 LEASES, INSURANCE, LEGAL, RATES AND LA 

With oversight from the CEO and Board, and relevant legal advice, the HOO will manage leasehold negotiations with Cockpit’s landlord, Camden Council.  The HOO will report on such matters to the Property committee of the Board.

Working with the CEO, the HOO will manage licences issued to studio holders developing pricing structures and documentation that reflect Cockpits charitable aims and commercial objectives. 

Working with the CEO, the HOO will set hire rates, rentals and other pricing related to Cockpits spaces and services in line with Cockpit’s charitable aims and commercial objectives. They will be responsible for issuing associated contracts and licences. 

The HOO will oversee all insurance requirements and ensure that terms required are met.  The HOO will oversee legal compliance issues in collaboration with the CEO and as directed. 

The HOO will maintain good relationships with Local Authorities and be responsible for monitoring and overseeing all rates or other levies in relation to the buildings or the charity itself. 

3 COMMERCIAL EVOLUTION AND PROJECTS  

The HOO will take an active leadership role in developing and delivering commercial opportunities for the charity in line with its charitable objectives and the strategic plan.  The HOO will lead on the strategy for development of space and venue hire, tours, better utilisation of space, and AV studio hire. The HOO will evaluate commercial opportunities/risks and will manage the delivery and ultimate running of such spaces. 

The HOO will also oversee the successful delivery and oversight of the cafe operator in Deptford.

4 LIVE EVENTS  

The HOO will actively contribute to the creative development of Cockpit events, including but not limited to Open Studios. They will be responsible for the operational planning and timely delivery of the events including budget management. The Event Manager and Events Coordinator will report into the HOO on all relevant events.

The HOO will be responsible for ensuring there is clear post event reporting from all departments, and that this is tracked year on year to ensure it informs future strategy, budgets and investment.

5 YOUTH AND COMMUNITY 

Working with the CEO, HOO is responsible for overseeing Cockpit’s Youth and Community activities. They will be responsible for the recruitment and management of the producer, as well as overseeing budgets. The HOO will oversee the programming of any Youth & Community activities across the year and ensure these are aligned to the charities objectives and are properly funded. They will work closely with the Head of Development and Youth and Community Producer to ensure Cockpit targets the correct funding bids and works with the correct partners to deliver impactful programmes in a cost-effective manner. 

6 IT and DATA MANAGEMENT 

The HOO is responsible for managing Cockpit’s external IT consultant to ensure that all hardware and software bought and used by the charity is up-to-date, efficient, cost effective, secure and suitable for the charity’s activities. 

The HOO is responsible for overseeing all software and digital upgrades including but not limited to the charity’s CRM, cloud-based services and future automation.

7 DATA AND GDPR 

The HOO will play a central role in the planning and correct implementation of any data programme for Cockpit. This will be in close collaboration with the Head of Marketing and Digital and the CEO.

The HOO is responsible for GDPR for Cockpit and will take on responsibility for compliance and other copyright or legal practices in relation to safe data management, firewall implementation, working closely with the Head of Marketing and Digital on these matters.

8 COMPLIANCE, RISK REGISTER, HANDBOOKS, HR 

The HOO has line management responsibility for the Deptford and Bloomsbury Studio Managers, Events and Venue Coordinator, Event Manager, Youth and Community Producer and overall responsibility for Cockpit’s HR function. 

The HOO will take responsibility for ensuring compliant staff practices in relation to up-to-date staff contracts, health and safety, maternity and all other relevant HR matters.  In association with the CEO and Financial Controller, the HOO will manage and record annual leave. 

The HOO will work with the Studio Managers to ensure good Maker welfare and be responsible for policies that result in positive outcomes in relation to the Cockpit community. 
 

The HOO will liaise with the CEO and advise on risks in the HR area and will sit on the People Committee of Cockpit.

The HOO will evaluate when HR risk requires external advice and will agree any necessary actions with CEO. 

The HOO will be responsible for the Staff Handbook, The Trustee Handbook, Maker Welcome Pack/Handbooks and all relevant compliance materials for updating and circulation, including all company policies.

Working with the CEO, the HOO will manage the Risk Register and update the Board in a timely manner on any pertinent and impending changes to that with the potential to impact the charity. The HOO will be a member of the Finance, Audit and Risk Committee (FARCo) of Cockpit.

The HOO will take on responsibility for recruitment practices and onboarding activities for new employees, contractors and trustees. 

The HOO will oversee the performance review process, coordinate staff training and be responsible for the training budget. 

9 DIVERSITY AND INCLUSION 

In conjunction with the CEO, the HOO will oversee and implement policies that foster and reflect the charity’s commitment to diversity and inclusion.  This may include managing new and existing initiatives, updating policies and undertaking formal reviews.  The HOO will champion Cockpit’s diversity objectives at the Board’s People Committee (PeCo). 

10 COMMITTEES AND BOARD 

The HOO will provide a support role to the CEO on preparation of Board papers and reports.  The HOO will coordinate committee meeting dates and circulate them to the members appropriately, with administrative support.  The HOO will oversee the minutes for all meetings, working with an external minute taker. The HOO may maintain activity lists and will work with the CEO and the Board of Trustees to ensure exceptional Governance.

11 CEO DEPUTISATION  

The HOO will support the CEO as needed and may, on occasion, be asked to provide support to the Board of Trustees and the Chair. 

PERSON SPECIFICATION 

Essential knowledge, skills and experience 

• Substantial experience in a similar role with senior responsibility for all aspects of operations 

• Sound expertise in property management and building management

• Excellent organisational skills including effective planning, prioritisation, risk management, and reporting

• Good financial management skills: budget setting, control, monitoring and resource management 

• Events management skills and experience 

• Experience of negotiating with, contracting and managing external suppliers to ensure high quality delivery 

• High-level people management skills, experience of managing a team, and knowledge of sound HR practices 

• Experience of working in a charity or social enterprise and working with a Board of Trustees 

• Strong written and verbal communication skills 

Desirable knowledge, skills and experience 
 

• Knowledge or experience of craft, design, fashion and/or the wider creative industries 

• Experience of building commercial or community/creative partnerships 

• Experience or knowledge of fundraising

Essential qualities and attributes 

• Demonstrable commitment to equality, diversity and inclusion

• Entrepreneurial and solution-focused, with the ability to approach issues both flexibly and with creativity

• First-class attention to detail and high standards of professional conduct 

• Customer-focused, empathic approach, able to communicate and build professional relationships with a wide variety of people and to adapt delivery style as appropriate. 

• Affinity with Cockpit’s mission and values as a leading UK social enterprise enabling creative people to succeed.

• Self-starter with an ability to work positively as part of a small team

Applications due by: Midnight, 30th June 2024 

First Interviews (online): Tuesday 9th July 2024 

Second Interviews (in-person): Monday 15th July 2024 

This is an exciting opportunity to work at the interface of research, farming and policy working as part of the GFM team to support the development of the GFM framework and its application on farm, in the food supply chain, for education and learning, policy and finance.

Reporting to the Head of Research of the SFT, you will join the GFM team responsible for a wide range of trials, in the UK and internationally. These include Defra Elms pilots, farm cluster groups, supply chain trials, and international trials delivered as partners of Regen10. Our trials test the application of the framework and the use of the GFM by other stakeholders. 

You will work collaboratively with the trials team managers supporting the design, evaluation and timely delivery of trials. You will lead the quantitative and qualitative analysis of results and the design and reporting of feedback from participants, working with project partners, our trials team, and the wider SFT team to achieve and communicate outcomes. You will provide technical support to the team for the current GFM assessment and work with them and other project partners on the continuing development of sustainability assessments and data collection methodologies for application nationally and internationally. 

The postholder will also have the opportunity to contribute to related work on the conceptual development and application of the framework in different contexts. 

Key Responsibilities 

• Support the team of trials managers responsible for a wide range of GFM trials, in the UK and internationally. 
• Lead on the quantitative and qualitative analysis and interpretation of results and the design and reporting of feedbacfrom participants.
• Support the reporting and communication of results, leading the writing of key reports for stakeholders as needed. 
• Contribute to the development and delivery of assessments used for the trials nationally and internationally - providing technical support including around data management, cleaning and extraction. 
• Support the design and facilitation of workshops for trial farmers and farm advisors. 
• Support the team to deliver their trials and meet trial deadlines, whilst sharing best practice and learnings across the team to build on the skills and strengths of the team across all trials. 
• Contribute to GFM framework development and its application beyond the trials.
• Support the development of learning resources to explain farm sustainability and sustainability assessments to farmers using the GFM framework. 
• Contribute to peer reviewed journal article(s) on the value of framework for building farm advisor / farmer knowledge and support for farm sustainability, and on adding a state-of-the-system approach to certification assessments. 
• Work with project partners, our trials team, and the wider Global Farm Metric team to achieve and communicate our GFM mission and outcomes. 

Relationships:

• Contribute to discussion and review of metrics and GFM team outputs and planning. 
• Attend internal meetings on-line and in-person to share and discuss progress. 
• Engage with external organisations as required to support and promote the GFM and the trials. 
• Attend external meetings and events to present work as required (mainly in the UK, potentially EU)
• Work with the wider GFM and SFT team to support related work when needed.
• Engage with our externals partners and consultants to identify potential for collaboration and avoid duplication in related areas of work.
• Engage with the Regen10 Frameworks Hub team and contribute to discussions, planning and reports. 

Specifically, we are looking for candidates who have experience with and can demonstrate the following: 

• Masters level qualification (or degree level with 2-3 years relevant workplace experience) in a subject area related to food and farming 
• Good knowledge and practical experience of UK farming and farm sustainability. 
• Strong quantitative and qualitative data analysis skills. 
• Experience in developing, delivering, or researching farm sustainability assessments including knowledge of LCA and similar impact assessment approaches.
• Competence in the use of Excel and other packages to collect, manage, analyse and interpret quantitative and qualitative data. 
• Ability to create simple coding for data management, analysis and display an advantage 
• Experience of delivering high quality, robust reports and written materials for different audiences 
• Experience of engagement with farmers and/or farm advisors (desirable).
• Experience of contributing to peer reviewed publication (desirable).
• Excellent verbal and written communication skills.
• Ability to manage a diverse workload in a fast-paced project delivery setting. 
• Self-motivated and capable of working independently, planning and managing workloads and meeting deadlines 
• Ability and willingness to work within teams collaboratively to deliver outputs. 
• Personal commitment to driving the transition towards more resilient and sustainable farming systems, with and an understanding of the needs and concerns of the farming community. 

Location: Remote/home working in the UK, but some travel within the UK (office Bristol, London) and potentially the EU for meetings and events. 

Interviews are expected to take place 11th to 12th of July. 

Talent is everywhere, opportunity is not. The Talent Foundry (TTF), a UK education charity, bridges this gap and improves social mobility for young people in underserved schools.

Educational inequalities are vast, and the widening disadvantage gap is diminishing social mobility progress. Working with partners, including Dell Technologies, KPMG, the NHS and Network Rail we deliver industry-focused, skills workshops to enhance opportunities for young people (aged 9-18+).

Each year we impact 60,000 young people thanks to industry partnerships and their volunteers’ engagement across lightbulb moments in schools, through to intensive connections with employers.

The Programme Coordinator role 

Due to the exciting expansion of our programmes we are seeking a new team member to support our next year of growth and delivery.

In this role you will provide crucial customer service and administration to support the delivery of our inspiring employability and skills-focused workshops in schools. 

What you will be doing

• Coordination of multiple projects and events
• Using systems and administrative processes to manage workshop delivery
• Engage with schools and volunteers
• Enhance our feedback and customer service to all our stakeholders

The skills and experience you will bring

• Managing multiple and often conflicting priorities 
• Use of IT, data and systems to operate efficient programmes
• Accuracy and attention to detail
• Understanding the importance of deadlines and achieving targets
• Excellent written and verbal communication skills
• Planning, coordination and organisation 
• Time management 
• Customer service delivery focussed with a desire to achieve targets and objectives
• Technology (inc. MS office, including excel and spreadsheets) and seeking ways to maximise IT in administration
• Problem-solving and using initiative

To read the full job information pack, either visit our website or download the attachment. Please read this before completing your application as it contains some helpful advice of what we are looking for. 

Job details

• £26,000 salary (pro-rata for part time)
• Full or part time opportunity (min 3 or 4 days a week)
• Hybrid working
• 28 days holiday + bank holidays
• Training budget

And if you join our team, you can expect to receive feedback like this from our former students: 

"I just wanted to say a big thank you for your help. Without networking with you I would not have been so prepared for it. If it wasn't for Powering Potential all those years ago I would not have developed into the person I am today. So for that, I thank you." 

Hybrid working

This is a hybrid role. You will be working from home and join Team Together Days in a co-working space in London 2-3 individual days each month. These days are considered commuting days. You do not need to live in London to apply for this role, but you will need to consider what you feel is a reasonable commuting distance for the team days in London.

About the Role

An exciting opportunity has arisen for an enthusiastic, proactive and well organised administrator to develop their skills as part of the Quality and Standards team delivering administrational and engagement support for the teams’ key objectives in the raising of standards with quality assurance process to ensure projects, activities, products, platforms and services are organised and executed to a high standard. The successful applicant will have excellent administrative skills with a high level of emotional intelligence alongside relevant experience in a fast-paced environment, underpinned by a ‘can do’ work ethic and high level of probity. The successful applicant will also have a passion for supporting programmes for young people to accelerate their personal and professional development.

Role Purpose

To provide highly efficient administrative support and be proactive within the Standards Department with exceptional organisational skills, attention to detail and a strong teamwork ethic.
The purpose of this role is to provide high-level general administration for the Quality and Standards team who is responsible for raising standards through the learning lab educator platform, using benchmarking resource products, to empower young people and champion future skills.

Key tasks and responsibilities
1. Administrative support to raise standards - Learning Lab:
• Support the engagement plan activities for educators to use the online learning platform and to access educational benchmarked resources.
• To aid the Digital Skills Development Manager to support the creation of editorial and marketing scripts.

2. Administrative support to empower young people - Benchmarking Resources and National Standards:
• To assist the Quality and Standards Manager to develop teaching tools for educators in colleges and training providers.
• Effectively support the co-ordination of resources (including agencies, suppliers, volunteers, and partners) so that all project elements are delivered to acceptable standards and meet the required outcomes.

3. Support to champion future skills – Competition portfolio reviews and audit:

• Producing and distributing accurate records of meetings. Acting as secretariat for meetings that are either in person or virtual that will include setting up meetings using Zoom or Teams, minute taking, and recording actions.

4. Operational Impact:

• Administration and co-ordination of activities in line with the project operational plan
• Develop, co-ordinate and maintain appropriate systems and processes, tracking and reporting on activity.

5. To work with internal or external stakeholders at all:

• Liaising with educator partners to ensure key quality assurance documentation is submitted to deadlines and collated on the appropriate systems.
• Monitoring the enquiries, allocating queries to team members and responding to requests for information.
• Providing support to the team in answering queries from staff, external stakeholders and suppliers.
• Assisting the team with arrangements for meetings and events including booking travel, venues, catering and accommodation.
• Supporting the budget management processes; raising purchase orders, processing invoices and monitoring expenditure.
• Maintaining all administrative systems, processes and databases.
• Supporting the monitoring of key performance indicators for learner and educator engagement and prepare data for inclusion in reports.

6. General

In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:

• Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
• Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.
• Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. Any significant changes will be made in consultation with the post holder acknowledging experience, education and ability.

Person specification
Key: [E] Essential / [D] Desirable.
Qualifications and experience:

• Experience operating as a high-level administrator or coordinator. [E]
• Maths GSCE grade A-C or equivalent [E].
• Experience of working in a team, including dealing with the public [E].
• Experience of using Microsoft Office suite, including Outlook, Excel, Word, PowerPoint [E].
• Experience developing and/or managing digital learning platforms and systems like Moodle. [D]

Knowledge and skills:
• Strong planning and organisational skills and ability to manage time effectively. [E]
• Excellent communications skills and ability to create high quality and engaging written content. [E]
• Highly IT literate, knowledge of LMS platforms (Moodle) or any CMS would be useful. [E]
• Able to interact with others in a sensitive and diplomatic manner, able to build rapport and establish effective relationships [E].
• Able to organise time effectively, create work schedules, prioritise workload and meet deadlines [E].
• Able to follow directions from supervisors and respect policies and procedures. Demonstrates commitment to the organisation and task completion [E].
• A level of numeracy sufficient to be able to check and reconcile statistics and financial information [E].
• Capacity to learn new systems and software packages. [D]

Personal qualities and attributes:
• Excellent team player and collaborative approach to work. [E]
• A passion to deliver the highest standards of work with attention to detail. [E]
• Very reliable and with a high level of probity. [E]
• Able to work to own initiative with broad direction. [E]
• Able to think creatively and solve problems. [E]
• Flexible in working methods and ideas. [E]

Special circumstances:
• Prepared occasionally to work outside normal hours [D].
• Prepared to travel within the United Kingdom [D].
• Able to spend time away from home [D].

How to apply: Please view the attached supporting document for full details on how to submit an application.

This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.

Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.

25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.

For a more detailed Job Description & Person Specification, or to apply, please visit our website.

About The Role

Working closely with our Chief Executive Officer, the Operations and Systems Manager would take a birds-eye view of our organisation to help us build a consistent, collaborative and centralised approach to how we work. You would hold responsibility for developing and embedding operational strategies, processes, policies, and systems that meet our needs and help to support staff wellbeing. This role includes a key focus on improving how we can better use and manage our digital infrastructure to increase the efficiency and effectiveness of internal processes and to improve our ability to engage and retain external audiences, enabling us to build our impact on a national scale. Key areas of responsibility are as follows:

Day-to-day operational management of the Charity, including:

• Resolving daily operational and administrative issues efficiently and effectively.
• Taking initiative to enhance or develop, implement and embed effective systems and working practices, drawing from personal knowledge and experience and external examples of best practice.
• Developing and refining our approach to hybrid working, ensuring systems and processes enable connection and creativity across the organisation. This includes working closely with the HR and Finance Officer to ensure new and existing staff are appropriately trained and supported with ensuring a safe, comfortable and productive home working set-up.
• Taking responsibility for managing our office space and working environment, ensuring it is fit for the organisation’s needs. This includes everything from liaising with our landlord and tradespeople, ensuring compliance with the terms of our lease, maintaining required levels of tea, coffee, milk, stationery and other consumables, and making improvements to ensure a productive and effective working environment.
• Ensuring technology (computers, printers etc.) is fit for purpose, safe, enables robust data security, and is properly recorded on Music Masters’ asset register.
• Oversight of service level agreements, memberships and contracts with external suppliers and providers, regularly reviewing these to ensure that they are current, necessary, effective and delivering value for money, in collaboration with the wider team and with the CEO / Finance Director as appropriate. This includes but is not limited to insurance and utilities.
• Management of certain operational budgets, in collaboration with the CEO / Finance Director.
• Oversight and administration of the Music Masters’ contact email inbox, voicemail inbox, and physical post.
•   The organisation of certain social events, and other team away days or Board strategic planning days.
• Ensuring organisational risk assessments and operational policies and processes are kept up to date and fit for purpose. The role-holder would have oversight of the policy review schedule, working with the CEO and appropriate team members to ensure policies are being regularly reviewed and that we are compliant with all relevant legal and regulatory developments including GDPR and Health and Safety.
• Building effective business continuity measures, including developing and embedding a formal business continuity plan across the organisation.

Digital:

• Overseeing day-to-day management of IT and communications infrastructure and usage, including ensuring IT and comms equipment, systems and processes are fit for purpose and enable strong connectivity internally and externally, liaising with IT and comms support agencies as appropriate.
• In year one, leading a full review of digital processes, tools / platforms and systems used across the organisation, facilitating and overseeing a digitally enabled environment for efficiency and sustainable growth in accordance with MM’s strategy. This involves consultancy across the team and with external users, creating a brief for specialist consultancy / support to help us find the right solution(s), working closely with the appointed consultant to implement the solution(s), and facilitating or providing initial training and support for the team during implementation.
• Providing or organising ongoing support and training beyond the digital review to ensure confidence across the team with using our new infrastructure to its full potential, helping us to work efficiently and effectively.
• Ensuring digital processes are in place to enable the organisation to easily engage, onboard and manage new partnerships and project opportunities, and oversee administration within these areas of work.
• Overseeing development of digital tools and resources such as I’M IN and the Virtual Learning Environment used by Musicians of Change participants and graduates to improve usability, accessibility and engagement.
• Oversight of policies and procedures that relate to IT and digital (e.g. Data Protection, Privacy, Cyber Security, IT)
• Keeping up to date with the latest practices and trends in technology that may benefit Music Masters.

Data protection

• Managing our data as the organisation’s Data Lead (currently titled Data Protection Officer), ensuring ongoing compliance with GDPR, focusing on appropriate, effective and safe data collection, usage and storage (online and offline), and helping to build the wider team’s confidence with and understanding around best practice in data protection.

Governance

• Supporting the CEO with general governance support including the organisation of quarterly Board meetings and Board development arrangements, meeting minuting where appropriate, updating Trustee information, and ensuring compliance with the Charity Commission, Companies House and any other regulatory bodies.

General

• Undertaking relevant training, ensuring ongoing development of knowledge via conferences, reading and networking.
• Being an advocate for and exemplifying Music Masters’ core values of excellence and inclusion.
• Undertaking any other duties and reasonable requests that are in keeping with the nature of this post and / or the wider organisation’s needs. This may include occasional evening and / or weekend work.

Kingston Charitable Foundation (Kingston CF) is growing - in 3 years we’ve doubled our staff team thanks to a grant from the City Bridge Foundation and to date we’ve awarded over 130 grants to local charities, and community groups, who share our vision to build stronger communities where everyone’s needs are met.  We are a Place Based Giving scheme that is part of the London Funders movement.

We have also developed and delivered new participatory grant making programmes for the benefit of local individuals and families.

Now we’re looking for a confident, creative, and proactive Development Manager to join our small but dynamic Kingston CF family and develop and manage our fundraising development programme for both corporate and individual giving.  This role is the perfect fit for someone with entrepreneurial flair looking to make a real difference - both by helping to raise money for the Foundation’s vital work, and by ensuring our supporters feel valued and supported.

You’ll have innovative ideas to help us to secure new partnerships and nurture new and existing relationships to mobilise local giving. As an experienced fundraiser with a proven track record of securing major gifts or corporate partnerships at the four figure level, you’ll have a can-do attitude and a capability for developing strong networks and contacts.

You will be outcome orientated and a motivated self-starter with excellent communication skills too.

Experience

• At least three years of proven successful experience in major gifts or corporate partnerships fundraising of four figures or more.
• Proven ability to manage and develop diverse relationships.
• Excellent written and oral English language communication skills.
• Experience in writing and delivering persuasive copy for supporters.
• Thorough understanding of data protection and, specifically, UK GDPR requirements pertaining to fundraising and sponsorship work.
• Full understanding of fundraising guidelines the code of fundraising practice.
• Experience of using Salesforce or a similar CRM.

Essential skills

• Have excellent IT skills, including Office 365 / Excel.
• Have good communication and presentation skills.
• Proven ability to work on own initiative and as part of a team.
• Excellent organisational skills.

Kingston CF have no formal offices, this role is primarily home-based, with meetings in Kingston upon Thames and co-working days. 

About Kingston Charitable Foundation

Kingston CF launched as an independent charity in January 2021, following eight successful years as local community fundraising project, Love Kingston. We are a small, dedicated team with over 30 years' third sector experience between us, and we work closely with our very supportive Board of Trustees.

Our mission is to:

• Identify where social needs exist in our area through commissioning, publishing, and utilising the best research available

• Provide funds to local support groups that have the expertise to alleviate need, enrich people’s lives and improve their life chances

• Inspire and engage with local donors to help build sustainable long-term funds to support our vision

• Build sustainable funds to increase the level of immediate and long-term resources available to organisations with charitable purposes across the borough of Kingston upon Thames

By awarding grants, Kingston CF enables community groups and small charities to continue to deliver much needed services and support across the borough. Our staff costs are entirely grant funded from other organisations, so that of every £1 raised through fundraising, 90p goes directly to these good causes supporting local people in our shared community.

There has never been a better time to join our ambitious team; Kingston CF is currently Charity of the Year for Kingston Chamber of Commerce, and we are undertaking Peer Research this summer, into ‘What Kingston Thinks’ with Rocket Science to inform and support the shaping of our strategy for the next 3 years.

To apply, please complete a covering letter to submit with your CV and our monitoring form

Please identify your notice period and salary expectation in your cover letter.

Note: Unfortunately we cannot support applications from international candidates at this time

Job Title: Trust Fundraising Manager

Contract: Permanent, Full-time (35 hours per week)

Location: Anywhere in the UK, we are a remote-first organisation

Our mission is to tirelessly support and champion how parents can participate in education and have their voices heard.  We want to be a powerful force for good in education in the UK that strives to bring homes and schools together for the good of all children and society.  We have ambitious plans to increase our impact and are establishing a central fundraising strategy for the first time.  Therefore, we are looking for an experienced trust fundraiser to play a key role in delivering organisational growth. 

This is a fantastic opportunity to join our fledgling Fundraising Team and develop a trust fundraising programme from the ground up.  We are looking for someone with experience in raising funds from trusts and foundations, who is an excellent communicator - spoken and written – and who can undertake research to effectively identify appropriate prospects.  You will help to develop our case for support and develop a suite of proposals and reports that will convey to funders what Parentkind does, what the parents and schools we work with want, and how we support them.  Attention to detail is key, as is the ability to manage your time and prioritise your work.

If you are excited by the potential for helping to establish a brand-new fundraising team and the opportunity to build something transformational alongside passionate and committed colleagues, we would love to hear from you.

You’ll have

• A minimum of two years of experience in trust fundraising
• Demonstrable success in securing four and five-figure gifts
• Experience in managing funder relationships, and developing them into longer-term partnerships
• Strong research skills to help identify suitable prospects whose mission aligns with Parentkind
• Excellent interpersonal and relationship management skills, with the ability to build and maintain positive relationships with diverse internal and external stakeholders at all levels
• Excellent communication skills - strong attention to detail and the ability to produce high-quality written applications, and proposals and deliver impactful presentations

You’ll get

• To join a fast-moving charity with an exciting future
• To help build a trust fundraising function from scratch, playing a key role in driving forward the charity’s strategy and shaping our fundraising activity
• Remote working full-time with a great online team culture
• 25 days holiday in addition to UK public holidays.

How to apply

A job description is attached to this listing.

To apply, please submit a CV and cover letter through CharityJob, outlining your motivations for applying for the role and how you meet the Person Specifications.

To arrange an informal discussion about the role please contact the Head of Grants, Seth Bara, at seth dot bara at parentkind dot org.

The deadline for receipt of applications is 5pm Friday 28th June 2024

Unfortunately, we cannot consider any applications received after the deadline.

Interviews will be held on a rolling basis via video conference.

Parentkind is committed to a policy of equal opportunities and we ensure that all applicants are treated fairly and equally.  We would be grateful if you would complete the equal opportunities monitoring questions when applying online to help us check that we are carrying out our policy of equal opportunities for all people.  The information will be kept confidential and will be separate from your application.  It will have no bearing on your application.

Parentkind is committed to meeting the needs of applicants with disabilities.  Please let us know if you require any adjustments to your application or interview process.

More about Parentkind

Parentkind is a national federated charity that aims to advance education by encouraging the fullest cooperation between home and school, education authorities, central government and all other interested parties and bodies.  We are proud to be the leading membership organisation for parent teacher associations in England, Wales and Northern Ireland.  Parentkind seeks to represent all these parent groups as they strive to help every child in their school and we support our 12,500 members to raise £122m annually.

As well as helping parent groups on the ground, we provide resources to support parent participation in education at school and home so that every child can thrive and reach their potential.  Ultimately, we want more parents to be empowered to be involved and engaged in their child’s education.  The evidence is clear that parental participation in education benefits children in schools and society and increases the opportunities for social mobility for our younger generations.

We are working towards a future where this is considered an essential ingredient in the success of our children’s education by society, schools and parents themselves by:

• Engaging and inspiring individual parents
• Supporting our PTA and other member associations and growing the number if PTAs across the UK
• Helping schools be parent-friendly through guidance and training
• Working with partners
• Championing the role of those with parental responsibility in their child’s education through our research and by influencing education sector interests and policymakers. 

The charity's impact is significant, and our work ensures that parent and carer voices are heard at a local, regional, and national level.

The Royal Opera House continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. As a charity we could not plan for our next programme of artistic work, or our community and outreach projects, without the support of our philanthropists and members. As an organisation we are committed to ensuring that all philanthropists and members enjoy a rewarding relationship with the Royal Opera House.

The Development and Advocacy Department are looking for a Philanthropy Coordinator to join the team. This is a growth role which is testament to the dynamism in our philanthropic endeavours and the continued need to supplement our income through the relationships with our supporters. This is a pivotal role within the team, and you will be able to learn about the full range of activities undertaken by the Philanthropy Managers. You will have a varied workload including correspondence, meticulous diary management, planning for and issuing invitations to events, following up on arrangements and assisting at fundraising events. This is a fantastic opportunity for a skilled administrator who is looking to grow and develop their career in a sector leading Philanthropy Team.

This role will suit a candidate who is a strong team player, happy to pitch in and support with a variety of tasks as required. You will be able to work both independently and as part of the wider team, showing initiative but also taking direction. You will be a confident communicator who can deal with people at all levels.

Please note, this role may be known in other organisations as: Fundraising, Development, Supporter Administrator/Coordinator.

A full job description and ROH information pack is attached below. 

Closing date for applications: 8am, Thursday 27th June 2024

First stage online interviews will be held w/c 1st July 2024

Applicants must have work authorisation for the UK.

Hybrid working 1-2 days per week in our Head Office (SE5 8JB) with occasional travel to regional offices

Ref FML-242

Are you a passionate and proactive individual who is willing to test and manage the implementation of new ideas processes? Do you have a proven record of working in a charity fundraising environment and of winning and/or managing five- and six-figure grants? 

If so, join St Giles Trust as our Fundraising Manager, where you will contribute to the implementation of our new Fundraising Strategy 23 – 26, plus have line management responsibilities and lead a sub-team who will have the responsibility to generate at least £500,000 per year. 

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.  

About this key role

As a valued and integral part of the Fundraising and Communications team, our successful candidate will lead a small sub-team to generate at least £500,000 income each year, including the direct line management of a Senior Fundraising Officer, who you will support to line manage the Fundraising Assistant.  We will count on you to implement effective processes and procedures across the fundraising and collaborating teams, manage and refine processes for recordkeeping and devise, maintain and update our Fundraising Handbook.

You will also be expected to manage the development and implementation of our Individual Giving Strategy and our Individual Giving income stream through single and regular giving appeals, as well as managing a portfolio of challenge events nationally that provides excellent stewardship for a range of participants. Developing and designing high-quality applications, presentations, and pitches to secure five-, six- and seven figure funding opportunities from Trusts & Foundations, Community Partners and High Net Worth Individuals is a key element of this role, as is providing excellent stewardship to existing donors.

What we are looking for

• Expert knowledge of the fundraising landscape
• Experience devising cultivation and solicitation strategies and database management
• Knowledge of fundraising best practice and regulations and of anti-discriminatory working practices
• Excellent interpersonal, relationship-building and communication skills, with the ability to write compelling, tailored and informative copy for reports, applications and external communications
• Ability to think strategically and develop innovative ideas to help us stand out to existing and new donors.  

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

To apply click the apply button.

Applications will be reviewed on a fortnightly basis: Wednesday 19th June, Wednesday 3rd July, Wednesday 17th July. We therefore strongly encourage early applications.

Fundraising Manager

We have a fantastic opportunity for a Fundraising Manager to become a vital part of a small, friendly and ambitious fundraising team.

Position: Fundraising Manager

Location: Hybrid working – primarily homebased with occasional travel to Maidenhead

Salary: £34,978 per annum

Contract: Full time, permanent

About the role:

The fundraising team raise approximately £400K annually and aspiring to grow by over half a million by 2025. You will be responsible for leading and growing income via the charities Corporate Partnerships and Sporting Challenges. The ideal candidate will have high-level experience in corporate fundraising.

Key responsibilities include:

• Provide excellent account management to some of the charities existing and new corporate relationships.
• Carry out effective prospect research.
• Engage companies in our sporting challenges.
• Nurture effective relationships with corporate partners to achieve the best outcomes for the charity.
• Manage and grow the charities portfolio of challenge events to maximise income from this fundraising stream to achieve and exceed set income and expenditure targets, offering opportunities for engagement, and fundraising across the calendar year.
• Plan and deliver the marketing and recruitment of a range of events, including the London Marathon and other major running, hiking, cycling, swimming, skydiving and ultra-challenges.
• Coordinate and create content for the Fundraising Team communications via social media and digital communications to increase engagement from supporters.
• Create and manage annual budget lines to ensure income and expenditure meet set financial targets to maximise a return on investment.
• Monitor and report on income and expenditure for the relevant budget lines.
• Actively participate in team meetings.
• Attend key fundraising events and annual conference.

About you:

To be successful in this role you will have:

• A proven track record of successfully managing a charity’s corporate partnerships and sporting challenges.
• Good knowledge of the principals of customer service/supporter care and donor development.
• Sound knowledge of GDPR and the impact on fundraising in terms of on-going consent and deletions of donors.
• Significant experience of working within a charity in a similar fundraising role.
• Experience of developing new fundraising products and building a programme of engagement to grow fundraising income.
• Experience of managing events, preferably sporting challenge events.
• Excellent digital skills with experience of using a variety of online platforms, including website editing, image re-sizing, social media, and e-news content creation.
• Experience of using a CRM database to maintain data accurately, and an understanding of how to extract and evaluate information.
• Strong presentation, negotiation and influencing skills with a creative and entrepreneurial outlook.
• Strong project management skills.
• Excellent MS Office skills in the use of email, Word and Excel and PowerPoint.
• Use of social networking sites such as Facebook and Twitter including knowledge of a content management system for updating websites and images.

Other roles you may have experience of could include: Fundraising, Corporate Fundraiser, Fundraising Manager, Regional Fundraising Manager, Fundraiser, Fundraising, Corporate Fundraiser, Events Fundraiser, Corporate Partnerships Manager, Major Donor Fundraiser, Challenge Events, Events Fundraising, Sporting Events Fundraising, Individual Giving, Donor Fundraiser, Corporate Fundraising Officer, Fundraising Executive, Donor Partnerships etc.

Digital Content Creator

We have an exciting opportunity for a content creator and social media expert, with a focus and interest in shortform video content, who thrives on planning, creating and delivering high quality content.

This is an exciting time to join an expanding social media team, with a new integrated campaign planned for the late summer. The successful candidate will be working across two charity brands.

This is an agile role, working a minimum of two days a week from the London office, offering flexible working and some amazing benefits!

Position: Digital Content Creator

Location: Agile (required to work from the London office a minimum of 2 days a week)

Hours: Full time, 35 hours per week (flexible working available)

Salary: £30,880 to £35,907 per annum (plus London Allowance £3,000 per annum)

Contract: Permanent

Closing Date: Applications to be received by no later than close of play on Monday 8 July, with interviews taking place on Tuesday 16 July and Wednesday 17 July.

The Role

The objectives of the Communications and Campaigns team are to increase the public profiles of organisation and its partner charity, mobilise public support to bring about change and ensure that all colleagues are aware of, bought into and engaged in contributing to the values and direction of the charities. 

A natural storyteller, you will have a talent for creating shortform video content that engages key audiences across our social media platforms. By generating ideas and making them happen, sourcing contributors, shooting and editing footage, you will monitor the performance of posts and proactively incorporate best practice to ensure that content is well received by audiences, and that the charities’ presence on its social media channels grows.

You will regularly collaborate with colleagues across both charities, the other founding charities and key partners to create compelling and inspiring content.

Main duties include:

• Creating shortform video content
• Project manage the production of video content for social media campaigns
• Ensure that the charity showcases its advice, information, programmes and services through shortform content.
• Champion and promote the brands, including their tone of voice, in our creative content.
• Working with the Social Media Manager, plan for and produces engaging content for relevant awareness events, including Mental Health Awareness Week in May and World Mental Health Day in October.
• Analyse the performance of video content
• Help the team keep up with social media trends, spotting opportunities

About You

A content creator and social media expert you will have experience of planning, shooting and editing footage to engage audiences across different social media platforms and of using creative design software (Adobe Creative Suite: Photoshop, InDesign, Illustrator and Premiere Pro - essential). With an eye for detail, you will use your project management skills to analyse the performance of social media content, refining and improving content through iteration.

You will also have experience of:

• Writing and editing copy to suit different audiences and providing updates and briefings at meetings.
• Being a brand guardian and supporting others to use brand and tone of voice guidelines.
• Planning, creating and scheduling engaging content across multiple social media channels, while optimising content by channel and audience.

About the Organisation

Join a leading charity provider of mental health services in England that supports thousands of people through groups, services, campaigns and advice and information. This work supports the organisation in delivering its mission: “A better life for everyone severely affected by mental illness.”

The charities challenge the causes of poor mental health and provides people with the tools they need to live their best possible life at home, school and work.

In everything the charity does, it seeks to demonstrate the values: Passion, Equity, Commitment, Openness, Hope, Expertise and Understanding. If these values resonate with you, we would love to hear from you.

What will you receive?

You will have plenty of opportunities to enhance your abilities with the opportunity to make a real difference every day. In addition, you will have excellent development opportunities including funded training, career development, and a range of e-learning courses.

You will also receive: 

• Employer funded pension
• Flexible working
• Life assurance
• Eye care vouchers
• Training opportunities
• 25 days annual leave, rising to 30 plus Bank Holidays
• Rewards, benefits and recognition platform
• Employee assistance programme
• Your birthday off
• Plus many more great benefits…

“It feels very rewarding to be part of such a meaningful Organisation where everyone is valued and has the opportunity to make a difference” Current staff member

We actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.

You may also have experience in areas such as Digital, Content, Digital Content, Marketing, Digital Officer, Content Officer, Digital Content Officer, Marketing Office, Content Creator, Digital Content Creator, Campaign Officer, Video Content, Online Content, Social Media Content Creator. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Harris Hill are delighted to be working with The National Eczema Society to recruit their new Individual Giving Lead. This is a newly created role as they seek to grow engagement and support from people affected by this condition. They are a relatively small and agile organisation who punch above their weight and have big ambitions.

This charity is dedicated to making life better for people with eczema and their families. In the UK, around 1 in 5 children and 1 in 10 adults live with eczema, so lots of people look to the charity for hope and support. Their mission is to empower people to live well with eczema, to become ‘expert patients’ supported by a charity that puts their needs first. Through growing their research, campaigning and awareness-raising, they are working to improve eczema care now and in the future.

Fundraising underpins all of the charity’s work and is crucial to their success. As Fundraising Lead you will be responsible for driving donations and supporter engagement using personal, story-led communications.

Some key responsibilities will include;

• Managing individual giving activity – including activities such asregular giving, one-off donations and appeals, digital fundraising and payroll giving
• Developing and implementing a supporter engagement programme – create a multi-channel communication programme to optimise supporter retention and deepen engagement
• Leading on supporter appeals - working with other function leads to ensure activity is integrated and optimised
• Managing challenge event activity - including promoting and allocating National Eczema Society Gold Bond places in key events
• General management activities – such as budgeting, planning, strategy development

This would be a great opportunity for an experienced and ambitious fundraiser to take ownership of and drive the future direction of fundraising for this small but mighty charity.

Benefits include;

• Salary £40 - 45,000
• Full-time, permanent
• Hybrid 2 days in the office, 3 from home.
• Office Location- Camden, but soon to move to Central London shared office space.
• Benefits: 25 days holiday, plus additional 3 days over Christmas, plus bank holidays. A flexible, forward-thinking charity, and supportive team, dedicated to your professional development.

The charity will be reviewing appliaiton on a rolling basis, so for more information about this role please apply here now as a consultant will be in touch to discuss further.

Harris Hill Charities Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Lambourne End Centre are looking to recruit a Fundraising and Marketing Coordinator.  The post holder will be responsible for raising revenue and capital funds primarily from trusts, companies and through organising fundraising events to support the work of the Centre. They will also be required to promote the Centre to potential funders, user groups and the public, especially via the Centre’s website and social media channels.  Candidates will need to demonstrate that they can think creatively, use initiative and work productively with colleagues.  They need to have excellent written and verbal communication skills and the ability to enthuse others.

This exciting opportunity will ideally suit someone at the early stages of their career in charity fundraising.

The post will be based on a 35 hour week, but will involve flexible working including occasional evenings and weekends.

Due to the nature of the work the post will be subject to an enhanced DBS check.

Lambourne End Centre is a fantastic 54 acre site in south west Essex full of opportunity.  The Centre boasts residential accommodation and training facilities, adventure activities, and a working farm and gardens with dedicated environmental areas.  These are used to generate a wide range of programmes  to improve health and wellbeing and promote personal development, especially for those who struggle in mainstream environments. 

Registered Charity Number 1105063, Company Number 05067695

Administrator (14-month FTC)

Are you an experienced administrator, self-motivated, and with a proven ability of successfully organising and managing a wide-ranging workload? Is doing a job that makes a difference important to you? We are looking for a responsible and competent administrator to provide a high level and timely administrative support to the work of the Ministries Team of the Methodist Church.

To be considered for this role, you will be enthusiastic and hardworking, with good time management and organisation skills. You should possess excellent interpersonal and communication skills. The ability to engage with and use effectively various web based software tools is desirable. Logistics and event management experience is also beneficial for this role.

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme with pensions matched up to 8%.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups.

If you require reasonable adjustments to made at any stage of the recruitment process, please let us know

Closing Date:  Saturday 6th July 2024, 23:59pm

Shortlisting: Monday 8th July 2024

Interview Date: Wednesday 17th July 2024 in London