Communications And Engagement Officer Jobs in Belfast
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The successful candidates will work 35 hours a week over 5 days, including evening and weekend work as required by the company.
We have 20 roles available in the following locations:
Belfast, Birmingham, Blackburn, Cardiff, Colchester, Glasgow, Inverness, Leeds, London, Maidstone, Manchester, Middlebrough, Newcastle, Norwich, Nottingham, Plymouth, Portsmouth, Sheffield, Truro and Wrexham.
At Help for Heroes, we believe those who serve our country deserve support when they are wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds; their lives changed forever. We help them, and those still serving, to recover and get on with their lives.
And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).
As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:
Innovative – Collaborative – Authentic – Resourceful – Energetic.
We have an incredible opportunity for a COMMUNITY BUILDER to join our Community Development team.
Please see below for more information on what just might be your future role.
About The Role
The Help for Heroes Community Development team are looking to recruit a team of Community Builders to assist in their reshaped participation and connection strategy. Using Asset Based Community Development, we seek to support the charity’s objective to enhance reach and positive impact for members of the Armed Forces Community facing challenges within their local communities.
Are you interested in the Armed Forces community and harnessing their strengths and gifts? Can you identify what already exists in an area and utilise it to create new networks and make things happen?
We are looking for a motivated, dynamic and confident people who are passionate about collaborating with communities in the design and delivery of interventions that bring and connect people together to strengthen networks within the local community. If you believe in the advantages of having a strong community, this role could suit you.
Working closely with Community Development Managers across regions within the UK, the Community Builders will play a vital role in helping to improve lives for Armed Forces Community members by creating a supportive environment that allows them to re-engage and connect with the services at Help for Heroes and with the wider community.
The main purpose of this role is to connect local people through their skills, passions and assets and support the creation of new connections, bringing people together to improve wellbeing and make the community a better place to live. This will include listening to different points of views, building relationships and motivating people to work together and create their own action influenced by their interests and skillsets to positively impact local communities and help them to flourish.
About You
You will have experience leading and facilitating the mobilisation of local communities, asset mapping, bringing together people for engagement that matters to them. You will have knowledge and experience of Asset Based Community Development work, outreach methods and you will have good organisational skills, energy and the ability to animate local communities.
Key Responsibilities
- Deliver outreach to drive local connection, engagement and participation opportunities for the AFC
- Develop and embed an ABCD informed way of work
- Asset map
- Organise and facilitate community meetings to share ideas, encourage collective decision making and build a sense of belonging
- Encourage and pilot community lead action in response to local AFC needs/interests through peer led/co-designed initiatives
- Increase awareness of the challenges faced by military personnel, veterans and their families
PLEASE NOTE: The successful candidates will need to be based within an hour’s commute of their allocated locality and there is a requirement to travel within a 75-mile radius of this location (travel expenses covered). Flexibility in working hours is necessary to ensure a total of 70 hours is covered over a 2-week period so please take this into consideration before applying.
We are looking for someone with the following:
- A Community Development qualification and/or at least 3 years' experience working within a community development or similar role, with responsibility for bringing about social change and improving quality of life
- Excellent communication and interpersonal skills, with the ability to develop relationships which lead to actions
- Demonstrable experience within an integrated multi-disciplinary service
- Experience of engaging and working collaboratively with partners/stakeholders
About the Team
You will work as part of the Community Development team; this newly formed team will approach working in defined localities using an asset based community development approach. Together the Community Development Managers and the Community Builders will strengthen local communities using resources and networks that are readily available. You will do this to proliferate opportunities for sustainable participation and engagement alongside a multi-disciplinary team in order to support the Armed Forces Community to live well after service.
Please see job description for more details about the role.
Overview
Are you passionate about digital communications, technology, and accessible web design?
Join our team and make a difference to the staff and volunteers of our organisation across the UK. This is a unique opportunity to apply your skills in a dynamic and supportive environment, driving innovation and accessibility in our digital environment.
Change Grow Live is a national health and social care charity that believes in people and wants to make a difference. We help tens of thousands of people each day to change, to grow and to live life to its full potential. Our staff are critical to making this happen.
We are pleased to introduce this new position that demonstrates our commitment to providing our colleagues with high quality platforms for communication, connection and collaboration. As our Intranet Officer, you will be pivotal in enhancing the daily online experiences of our staff and volunteers, ensuring they have the essential information they need to perform their roles effectively.
We are in the process of renewing our SharePoint intranet, and you will join us at an exciting time where you can take ownership of the channel, ensuring it meets our high standards and continues to be developed. Another upcoming project involves implementing new employee channels, such as Viva Engage. You will play a key role in supporting this project and ongoing development.
You'll be highly organised and efficient, with a passion for improving employee's experiences at work.
The role is remotely based, or you can choose to work from one of our services. Occasional travel to Change Grow Live sites will be required for team meetings. We welcome applicants that are located anywhere in the UK. The charity is a friendly and energising place to work – and you will have the full support of the team to make this new role a success. We are open, bold and compassionate, and we value diversity.
Where: Remote
Hours: Full Time. 37.5h per week
Salary: £32,685 - £36,635 per annum
Responsibilities
Key Activities:
- Support the delivery of the internal communications and engagement strategy
- Coordinate the day-to-day requirements of the organisation's SharePoint:-
- Content – publish content that aligns with publishing standards
- Governance – manage the approval, review, and retention process to ensure information is user-centred, clear, and up to date
- Web design – support standards of UI/UX, accessibility and search optimisation
- Technical support – develop and deliver SharePoint solutions by working with colleagues in the IT department and testing with users
- Continuous improvement – use analytics, user feedback and Microsoft updates to progress the intranet roadmap
- Support the implementation and management of new employee channels such as Viva Engage and other applications in the Microsoft Viva suite
- Community management – proactively guide community managers to maintain healthy and compliant platforms
- Measure, track, and evaluate platform engagement metrics to assess the effectiveness and make data-driven recommendations for improvements
- Advise and work collaboratively with colleagues to gather and prioritise requirements for channel enhancements, new features, and improvements
- Share best practice, upskill, and empower staff to improve how they communicate and engage
- Advocate Change Grow Live’s brand, including tone of voice, and shape clear messages that are aligned to the organisation’s values
About You:
Education Knowledge and Experience (essential):
- Qualification in a relevant subject, or the equivalent experience in a similar role.
- 3+ years' experience in a communication, marketing, digital, or technology role.
- Experience managing digital channels, e.g. intranets/websites/social media.
- Strong relationship management and interpersonal skills.
Abilities and Skills (essential):
- Excellent communicator, comfortable with presenting ideas.
- Understanding of digital accessibility with the ability to present complex information in an accessible, jargon free format.
- Highly organised, able to manage multiple tasks and work autonomously.
- Independent thinker with demonstrated good judgement, problem-solving and analytical skills.
- Creative, innovative, and passionate about helping people.
What We Offer:
- Ongoing professional development and training opportunities
- A supportive and collaborative work environment
- The chance to be part of an organisation dedicated to improving lives
- 25 days holiday (+ bank holidays) rising by 1 day for each years’ service for the first 5 years
- Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
- Contributory pension scheme
- Several benefits incl. discounts for shopping, cinema, holidays, etc.
- Training, career development & progression opportunities
- Refer a Friend Scheme.
If you are passionate about providing accurate and helpful content and making a positive impact in the lives of others, we would love to hear from you.
Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.
Salary Range (pro rata if part time)
CGL points 29 to 33 (£32,685.28 - £36,635.37)
ILW / OLW /Fringe
N/A - Outside London Weighting Area
Interview Date
19/8/2024
Closing Date
11/8/2024
If you have any questions on this opportunity that you would like to talk through please contact us
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Digital Marketing and Engagement Officer, a fantastic opportunity to join a National Children’s Charity, at a very exciting time.
- Location: based anywhere in the UK.
- Remote or Hybrid Working.
- Salary based on location: £37,646 (London), £34,837 (National)
Are you an experienced digital and email marketer, who is passionate about creating campaigns and communications that inspire supporters to take action, and want to join a team at a very exciting time? With a large-scale appeal planned, there's lots of new activities across multi-channel national campaigns, which you will be involved in.
As the Senior Digital Marketing and Engagement Officer, working with the Public Engagement Manager and Marketing Team, you will develop and project managing multi-channel campaigns across email and digital channels, and can include channels such as mail, phone and SMS, focused on inspiring and engaging new and existing supporters to take action.
In addition, you will get involved in commissioning insight projects that support the delivery of compelling campaigns, contribute to a test and learn culture, and be involved in activity groups and collaborate with colleagues across the organisation to develop public facing elements of a major appeal across digital campaigns.
Key Responsibilities of the Senior Digital Marketing and Engagement Officer:
- Project management and end-to-end delivery of multi-channel national campaigns across email, digital, which can include mail, phone and SMS.
- Manage, develop, and deliver all online campaigns processes from end-to-end, managing agencies, in-house design team, supplier management and briefing of online campaigns.
- Develop quality, powerful campaign creatives and offers that elevate voice, brand and storytelling approach, to motivate and inspire audiences to take action
- Support and manage the creation of innovative offers, personalised journeys and testing plans to maximise income and action & grow LTV
- Use audience data & insight to understand motivations and drive desired behaviours.
- Contribute towards a culture of collaboration, innovation, testing and rapid response to engage audiences that will drive impact.
To be successful as the Senior Digital Marketing and Engagement Officer, you will have prior experience, skills and knowledge gained in areas such as;
- Previously working in a similar Digital Marketing, Direct Marketing, Individual Giving, Digital Public Engagement role within the charity sector.
- Experience and knowledge of project managing & delivering multi-channel direct response marketing, digital marketing, email platforms and techniques
- Excellent written & digital communication skills
- Proven ability to use data and insight to drive campaigns.
- Experience of creative development and managing suppliers.
Role Details:
- Location: based anywhere in the UK.
- Remote or Hybrid Working.
- Salary based on location: £37,646 (London), £34,837 (National)
'Angela Mann Recruitment' is a specialist Charity & NFP Recruitment Agency, with extensive experience and knowledge of working within the sector. We match individuals to roles based on the required skills and experiences requested to fulfil a position, regardless of age, disability, gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
The Supporter Journey Team is responsible for delivering world-class behavioural journeys for our charity partners.
You will ensure that we are continuously providing the best supporter journeys in the sector by designing, building, delivering and optimising omni-channel behavioural journeys at scale, in turn delivering value to our clients.
Working across both Social Mind and Social Sync, you will join an existing team reporting into our Campaign Manager and you will ensure all our charity partners and their supporters receive personal, bespoke communications to maximise fundraising for our charity partners.
Key Responsibilities
- Design and Development:
- Develop comprehensive, integrated journeys for supporters across multiple channels.
- Ensure these journeys are behavioural and provide a great stewardship experience for supporters.
- Performance Analysis:
- Monitor and evaluate the effectiveness of supporter journeys.
- Analyse key metrics to assess the contribution of these journeys to overall goals, for example, email open and click through rates.
- Optimisation and Supporter Experience:
- Identify areas for improvement within existing journeys.
- Propose and implement enhancements based on testing and learning outcomes.
- React to key performance indicators (KPIs) to pinpoint opportunities for journey improvements to help drive campaign performance and income.
- Make data-driven decisions to refine and improve the journeys.
- Commit to delivering a high-quality experience for all supporters.
- Address and resolve any issues impacting supporter satisfaction promptly.
Skills and Knowledge
- Experience of designing, creating and delivering outstanding supporter experiences that increase engagement, fundraising rates and average value.
- Ability to understand our charity partners objectives and translating that into exceptional supporter experiences at scale.
- Ability to analyse data and make recommendations that improve fundraising and the supporter experience.
- Meticulous attention to detail.
- Experience of writing stewardship copy and ability to adopt different charity’s tone of voice.
- Experience of using communication software.
- Be comfortable operating in a fast paced start up environment, working efficiently at pace with available resources.
- Basic understanding of Charity Law, Data Protection Law, The Fundraising Code of Practice, and other relevant marketing and fundraising standards across the UK
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Could you help us change millions of lives all over the world for the better?
At Humanimal Trust, we are a small but mighty team with a deep passion for our purpose. We drive collaboration between human and animal medicine so that all patients, regardless of their species, can benefit from equal and sustainable medical progress. We believe this approach, known as One Medicine, can save time, money, and ultimately lives, reducing dependency on experimental animal testing until one day it can become obsolete.
Working closely with the CEO, and the Board of Trustees, this unique position will play a key role within the Trust, leading on research projects and opportunities, and responsible for driving support for the Trust and communicating its vision of One Medicine amongst the professional healthcare and scientific/research communities, both human and animal.
This is an exciting opportunity for the appropriately qualified candidate to shape and grow the scientific work of the Trust, increasing its media presence at a vital stage in its development, laying the foundations of future strategy and activity.
To apply please send your CV and a covering letter by 24th August 2024.
Interviews will take place during the first/second week of September 2024.
For more details, please see the full job description attached below.
The client requests no contact from agencies or media sales.
This is a new and exciting role to support the ongoing growth and development of the Men’s Sheds movement and specifically the work of the UK Men’s Sheds Association (UKMSA) made possible through long term support from a funder.
Having celebrated ten years of UKMSA in 2023, we are now looking forward to the next ten years with an ambitious target and programme to support and facilitate the growth of the Men’s Shed movement and the health and vitality of Sheds, together with campaigning for happier and healthier men with programmes to improve wellbeing, reduce loneliness, anxiety, depression and ultimately save lives.
We are a small team, and the Head of Operations will be required to deliver against their own agreed targets, as well as supervise the work of others. The Head of Operations will be a member of the organisation’s Senior Leadership Team (SLT) and have day to day line management responsibility for five staff or contractors.
We are the support body for Men’s Sheds across the UK. We work hard to inspire and support the development of Men's Sheds.
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Prospectus is delighted to be working with Aberystwyth University to support the search for a Stewardship Officer to join the Development and Alumni Relations Office (DARO). The DARO Stewardship Officer will focus on building affinity and active support through multichannel communications, fundraising and engagement activities with over 100,000 alumni and supporters around the world.
This role is offered on a permanent, full-time (part-time options available) basis paying a salary of £31,396- £37,099 per annum. This is a flexible hybrid role with support available for travel expectations.
Reporting to the Alumni Engagement Manager and working closely with the DARO team, the DARO Stewardship Officer will be responsible for the annual PROM This includes the annual PROM magazine and regular newsletter updates, social media content creation and dissemination, targeted fundraising appeal activity and stewardship materials for engagement across various donor and volunteer audiences.
The ideal candidate will have experience producing compelling, tailored content to a range of audiences to increase engagement, affinity, or active support. In addition to creating high quality physical and digital assets for communications and engagement purposes. This position will require both English and Welsh written and spoken communication. Experience of working for a university or within the non-profit sector is not essential.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds, and we are happy to make any reasonable adjustments to enable all interested candidates to apply. Please contact Femke Vorstman at Prospectus for support with your application.
If you are interested in this position, please submit your CV in the first instance. Should your experience be suitable, we will arrange for a call and/or meeting to brief you on the role. You will then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Location: Home/South Wales-based with frequent travel to projects in Cardiff, Newport and Swansea
Contract: Absence cover fixed term for 6 months, or to the return of the substantive postholder
Working effectively with volunteers is an important part of our Project Support Officer roles. You will support the Area Manager and Regional Manager with volunteer recruitment, volunteer administration and volunteer retention, and giving our volunteers a fantastic experience. You will also be involved in guest outreach, and giving extra support to our Wales projects as and when required, to aid development and growth within the region.
Each of our Projects is run by volunteer Project Leaders and supported by Regional Managers through recruitment and training of volunteers. You will support the Regional Managers so that they can manage more projects. This support could range from developing relationships with our food suppliers, researching local organisations to support with guest outreach, and recruiting new volunteer Project Leaders for the Area.
You will have excellent verbal and written communication skills, and be able to talk confidently to external people about our Projects.You will also be a good organizer, with the ability to manage multiple tasks within multiple Projects. You will have a passion for food and cooking, and be committed to our objectives and ethics.
This role will require some attendance at our Community Meals projects, which would include some evening and weekend work. A full driving license and access to a vehicle for work purposes is essential for this exciting role. You’ll need to live within easy reach of our Wales projects in Cardiff, Newport and Swansea.
Benefits: We offer 26.5 days holiday plus bank holidays (pro-rata for part-time), and additional holiday for length of service. Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.
How to apply: Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.
Deadline for your application: 11.59pm on Wednesday 7th August.
Interview process: Shortlisted candidates will need to complete a 30 minute task prior to being invited to interview.
Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected.
Safeguarding: Safeguarding is Everyone’s business – FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Enhanced DBS check.
Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.
The client requests no contact from agencies or media sales.
Bgen Coordinator
Looking for a remote, highly flexible role that makes a difference? Submit an application to become the next Bgen Coordinator. Bgen, the Botanic Gardens Education Network, is a specialist support network for professional plant and natural world educators across the UK. The Bgen Coordinator is vital for our charity, supporting training and conference events, handling membership renewals, facilitating communications with our 300 members and supporting the Chair and Board of Trustees. If you have a passion for the natural world and education, we'd love to hear from you.
Main duties and responsibilities
1. Bgen Board and legal services:
a. Organise 4 Board meetings a year, prepare and circulate agendas and documents, take notes and share minutes.
b. Produce a quarterly activity report to the Bgen Board.
c. Organise the Annual General Meeting.
d. Maintain up to date records of Trustees, and ensure they have access to Governing Documents, including notification of legal obligations.
e. Submit annual returns to the Charity Commission on time and help ensure compliance.
2. Member services:
a. Act as the first point of contact for current and potential members.
b. Support the Board with planning and promotion of training events (online or in-person), booking speakers and managing bookings.
c. Advise on and help implement an effective communications programme.
d. Update the Bgen website and promote on social media as required.
e. Keep membership records up to date and manage renewals annually.
f. Organise and distribute online mail-outs and newsletters.
g. Organise the jobs and volunteer opportunities service for members.
3. Conference planning
a. Coordinate annual conference (online or in-person) with support from the Training and Conference workstream.
b. Book speakers and workshop facilitators.
c. Help promote the conference with members, partners and wider sector via newsletter and social media channels.
d. Manage bookings, participants list and send out conference pack.
e. Organise catering with venue and relevant workstream.
f. Coordinate conference logistics and event management.
4. Finance
a. Work closely with the Treasurer, Treasury group and bookkeeper in preparing financial reports.
b. Administer general accounts – invoices, receipts etc.
c. Manage conference budget.
Deadline for applications: Sunday 11th August, Midday
Interviews: Will be held online in last two weeks of August, and will be offered flexibly to suit candidates availability over the summer holiday.
Start: Flexible, but aiming for September start date.
The client requests no contact from agencies or media sales.
We are seeking an inquisitive, collaborative and adaptable new member of the Genetic Alliance UK team. Our new Senior Policy and Research Officer will bring the voice of people living with genetic, rare and undiagnosed conditions to the centre of innovative research programmes and cutting-edge policy discourse.
Genetic Alliance UK is the largest alliance of organisations supporting people with genetic, rare and undiagnosed conditions in the UK. Our member organisations and the people they support are at the heart of everything we do. We advocate for fast and accurate diagnosis, good quality care and access to the best treatments.
Full details of this role including the job description and how to apply can be found on Genetic Alliance UK's website.
The client requests no contact from agencies or media sales.
You will work in the School Support team alongside digital marketing, brand and press and public affairs colleagues. The team is responsible for reaching new teacher-audiences and helping them to make the most out of what Oak has to offer.
WE RESERVE THE RIGHT TO CLOSE THE ROLE EARLY.
We need someone who can:
- deliver impactful marketing campaigns
- lead on our email marketing and organic social media channels; and
- create engaging and inspiring content.
You will:
- Work closely with the Product Marketing Manager and Senior Digital Marketing Planner to deliver an editorial plan and content marketing strategy to meet our campaign objectives. This includes feeding into social media and email marketing strategies (organic and paid) for each campaign framework.
- Develop engaging online content, including videos, graphics, and blogs; write and edit copy in line with brand voice and core messaging; and, as a brand guardian, support colleagues in working effectively within our brand.
- Manage and monitor social media platforms, and support with delivery and analysis of email marketing.
- Work in cross-functional and product-oriented squads with colleagues from across the organisation, as required
- As a member of the Oak Team, contribute to the wider success and culture of the organisation.
- Deputise for senior school support colleagues and take on other general responsibilities as required
You will/should have:
- Experience in creating content marketing plans, with expertise across social media, web and email marketing platforms, management tools and reporting.
- Experience in community engagement or customer services - managing user queries and systems to monitor, escalate and respond.
- Experience working in Adobe Creative Suite, in particular, InDesign and PhotoShop - experienced at managing the production of on-brand graphic design elements.
- Able to write clear, concise and powerful communications for a range of different audiences across a number of channels, together with a creative flair to improve social media, email marketing and communications activity
- Experienced at managing multiple projects at any one time
- Desire to get stuck in, working across all areas, in an exciting, fast-paced team.
The role is full-time (36 hours) and we work a 4.5 day week or 9 day fortnight (alternate Fridays or half Fridays off). This is a predominantly remote role with occasional in-person events and activities.
We offer flexible working where you can base yourself at home or in an office; whichever works best for you. We believe in continually getting better as an organisation and as individuals and so there are plenty of opportunities for growth and a generous Learning and Development policy. Our team is supported with generous maternity, paternity and adoption leave so that their families get a fantastic start.
If Oak sounds like somewhere you could do your life’s best work then we would love to hear from you. We use Applied platform to support diversity in our recruitment.
Oak is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. We particularly encourage applications from Black and minority ethnic candidates who are currently under-represented.
We are here to improve pupil outcomes and close the disadvantage gap by supporting teachers to teach, and pupils to access a high-quality curriculum.
We achieve this through building and developing our brilliant team who then collaborate with experts from across different sectors to produce the Oak platform.
The client requests no contact from agencies or media sales.
Salary: £30,753
Hours: 35
Contract type: Permanent
Location: Homebased within North & East Scotland area
Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.
We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.
ABOUT THE ROLE
We’re looking for a Fundraising Engagement Manager with great personality and team ethic to join our Regional Fundraising team.
This is a role of variety, opportunity and innovation, and we are looking for someone who embraces change and constantly strives to achieve more.
You will maximise income for Young Live vs Cancer by coaching our supporters to reach their goals, whilst seeking out new fundraising opportunities for your geographical area. This role sits within the ‘Regional Engagement’ team and we need someone with natural customer service skills who wants to deliver an excellent experience to all of their supporters. Your team of supporters will range from volunteers and individuals, to groups and local corporates.
The North & East of Scotland is an area filled with some of our most committed supporters but there is still so much opportunity to grow corporate support across the counties. Our Social Workers support families from hospitals across the region, and our Home from Home, ‘Ciaran’s House’ in Edinburgh, enables families to stay close to their loved one for free during treatment, so building relationships with these teams are a must.
Candidates should live within North & East Scotland, in one of the following counties: Aberdeenshire, Angus, Clackmannanshire, Dundee, Edinburgh & the Lothians, Fife, Highland, Inverness, Moray or Perth & Kinross. Candidates who live outside of these counties should highlight an intention to relocate to the area in their covering letter for their application to be considered .
This role is subject to a criminal record check. In the event of a successful application a basic record check will be completed.
WHAT WILL I BE DOING?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in our Role Details document.
• To plan, monitor and report on your budgeted income with a constant eye on contingency planning to ensure annual targets are achieved
• To steward our most committed supporters and deliver legendary supporter experience
• To be a key, valued member of your regional team and UK wide team.
• To identify, cultivate and secure partnerships and donations within your area
• To work with your local service team/s to build and maintain strong and effective working relationships
• To be the first point of contact for service user families, to offer opportunities to them and their networks to engage with the wider charity as they would like I.e. fundraising, volunteering, sharing their story
WHAT DO I NEED?
• A proven track record of delivering amazing customer experiences
• Experience of relationship management in either a charity or corporate setting
• Ability to work within a financial target-based setting, and experience of reaching/exceeding set targets
• Demonstrable experience of winning new business
• Experience of managing own workload
• Proven ability to manage/complete projects
• Able to ‘make the ask’ for support and to influence/negotiate
• Have a full UK driving licence and access to a car (including business insurance)
• Have a sufficient Broadband connection
Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.
The key skills we’re looking for in this role are:
• Natural storyteller
• Strong prioritisation skills
• Great communicator
• Great at spotting opportunities
• Influencing/Negotiating
• Compassion
• Integrity
• Team player
WHAT WILL I GAIN?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme
OUR COMMITMENT TO DIVERSITY, EQUITY, INCLUSION AND BELONGING
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
ACCESSIBILITY
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible. Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
You may have experience in the following: Fundraising Coordinator, Philanthropy Manager, Donor Relations Manager, Fundraising Campaign Manager, Community Engagement Manager, Fund Development Manager, Advancement Manager, Fundraising Specialist, and Development Officer.
REF-215683
Business Support Officer #iwill
Fixed Term Contract – 19 October 2024 (end of MAT cover)
Job Ref: V514
Full-time: up to 35 Hours per week (Flexible days/hours)
Salary: £24,000 plus attractive employee benefits package
Start date: ASAP
Location: Homebased, occasional travel
Closing date: 1 August 2024
Interview date and Location: Online interview date TBC
About Volunteering Matters
At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.
We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great. And we won’t stop until everyone in the UK has the opportunity to thrive.
People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England. We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.
This is an exciting time to be joining the team. We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business.
About the role
As the #iwill Business Support Officer, you will be helping to grow a UK wide movement of youth social action, where young people are equipped and enabled to shape change in their own lives and communities. You will be part of the #iwill coordination hub team, working alongside colleagues in Volunteering Matters and #iwill partner UK Youth to ensure that #iwill projects and programme activities are effectively coordinated, appropriately resourced, compliant and have the information and tools they need to run effectively.
You will work directly with the Head of Partnerships and Impact and Digital Communications Manager and will be part of the #iwill team across Volunteering Matters and UK Youth. With your strong organisational, time management and communication skills, you will be responsible for leading on planned delivery, like reviewing and updating webpages and digital resources, administering #iwill Partnership meetings and team gatherings, supporting communications activity such as campaigns and newsletters, and providing business support to enable the #iwill movement to grow. You will also work closely and collaboratively with colleagues across the team on areas of planning, financial management, and impact.
You will demonstrate trust and respect for your team members and foster a culture of collective accountability. In collaboration with the wider team at Volunteering Matters you live our values and will play a leading role in making Volunteering Matters an inclusive, happy, and rewarding place to work and volunteer.
Key Duties/Responsibilities
• Provide Business Administration support to the #iwill team- this includes servicing meetings, and project monitoring.
• Provide administration support to enable the #iwill movement to grow- including liaison with internal and external colleagues, youth engagement, and stakeholder mapping and engagement.
• Support the planning, implementation, and impact reporting of key #iwill delivery, including Power of Youth Day, #iwill Week, and Ambassador recruitment.
• Monitor, refresh and update the website, ensuring content is relevant and up to date.
• Support the development of new web-based good practice resources for Power of Youth charter signatory organisations, such as case studies, Youth Advisory Board set-up guides, and other youth empowerment related materials.
• Liaise closely with internal colleagues across all core service areas, collaborating where necessary to ensure strategic priorities are met.
• Provide support and help with preparation for funding applications and monitoring reports.
Our Values & Way of Working:
In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments:
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application or contact us for more information.
We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
How to apply
Please visit our website
The client requests no contact from agencies or media sales.
Marie Curie, the UK’s leading end-of-life charity, is seeking an Associate Director of Local Fundraising to lead their local fundraising operation and ensuring they maximise the value from local relationships.
Marie Curie is the largest non-NHS provider of end-of-life care in the UK, the only provider across all four nations delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Their leading research pushes the boundaries of what we know about good end-of-life, and their campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they’re likely to die from.
The Associate Director of Local Fundraising is a senior role within the Income, Innovation and Engagement directorate; a highly ambitious and professional team which is working to grow income and strengthen the organisation’s voice across the UK as the leading end of life care charity in the UK. Marie Curie has ambitious financial growth targets and needs to drive net contribution, engagement and awareness if they are to achieve their fundraising ambitions and subsequently their service growth goals.
The primary focus of the role is to maximise the net contribution from local fundraising but also to drive community awareness and engagement with Marie Curie. This is a key role for Marie Curie, responsible for managing a team of over 100 people and having responsibility for over £20 million Income, the recruitment of legacy prospects, the delivery of fundraising events and the strategic approach of supporter facing volunteers.
The Fundraising teams based in communities across the UK are responsible for raising money, driving legacy sign ups, building event participation and profit and growing awareness and engagement of the need for and impact of the charity’s work amongst supporters and people who have the potential to support Marie Curie. With all local relationships managed by this role’s teams, the post will ensure that supporters have a connected, seamless experience.
The ideal candidate will have senior leadership experience in a fundraising environment with a successful track record in increasing voluntary income or revenue. They will also have experience in developing both annual operational and three-year strategic plans, developing creative and innovative solutions and digital marketing and in working with working with volunteers and engaging local communities. This will be combined with a proven track record in managing large high-performing, geographically dispersed teams.
This is an ideal career opportunity for an individual with extensive community fundraising experience looking to either broaden their portfolio or take the next step towards a Director of Fundraising role.
Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
CLOSING DATE: 9am, Monday 12th August.
PLEASE NOTE: We will be longlisting applications as soon as we receive them, so please apply early to register your interest.
This is a very exciting time to join our expanding Visiting Caseworker Service. We are seeking two new colleagues, who will join our current team of two caseworkers covering the UK and Ireland. These newly created positions will be regionally based, one covering South West England & South Wales, and the other North West England & North Wales (with other travel across the UK on occasion).
Visiting Caseworkers each deal with an approximate caseload of 70-100 cases / visits per year. Central to the role will be supporting and advocating on behalf of vulnerable applicants, or those who are living in particularly complex or challenging situations. The job will be wide-ranging and include elements of advocacy, support, income maximisation, mediation, partnership working and processing our own grants where appropriate, with the overall aim to reach long-term sustainable solutions for Anglican clergy households.
Working closely with the Visiting Caseworker Manager and the wider Charitable Services team, key responsibilities will include:
Receive referrals from applicants via the Grants & Services team, for potential casework and home visits
- Assess and prioritise urgent cases on a weekly basis.
Conduct home visit (or online meeting)
- Provide thorough assessment of current situation, taking into consideration time available and wellbeing of the applicant.
- Conduct general income maximisation check (welfare benefits, grants check etc), where necessary.
- Identify, discuss and escalate (to Designated Safeguarding Officer) any safeguarding concerns within the household.
- Gather information in order to create individualised action plans with the primary contact and other household members.
• Assess and prioritise urgent actions during the meeting.
Develop an action plan
- Complete a written summary of the meeting and draft an action plan for possible areas of help and support with allocated responsibilities and agreed timelines.
- Prioritise urgent actions and agree responsibility for each action with applicant.
- Liaise with other agencies (e.g., DWP, Social Services, NHS, other charities, voluntary organisations, occupational benevolent funds, Dioceses, CofE Pensions Board etc.) where necessary.
- Refer to our own partnership support services if appropriate for help and support.
- Research and identify any local organisations for longer-term support.
- Consider and recommend most appropriate grant support through our own internal grants programme.
- Advocate on behalf of the applicant (e.g., complete internal and external applications, liaise with other external agencies, members of the Church where necessary).
- Act as third party for complaints, mediation or appeal hearings with applicants, either in person, online, or helping prepare a written submission.
- Keep accurate and objective notes and communications within our CRM system and ensure this is kept up to date on a daily basis.
Follow-up
- Manage and update action plans, while keeping in contact with applicant on a regular basis.
- Encourage and empower applicants to complete their actions and know when to step in, as and when necessary.
- Only in exceptional circumstances, consider a further home visit, if deemed appropriate
Other reasonable duties and projects commensurate with the post
- Support and work closely with other VC colleagues sharing areas of expertise.
- In particularly busy times, act as an overflow for grant applications, to support colleagues in the Charitable Services Team.
These additional roles offer a unique opportunity for dynamic, solution-focused, empathetic, casework professionals, in a small, dynamic-charity, ready to embark on its next three-year strategy (2025-28).
To be considered for this position with great scope for growth and development potential, applicants should demonstrate:
- Significant experience of working within a charity / not-for-profit or grant making trust, supporting individuals and families with complex health and care needs, elderly, or vulnerable applicants, face-to-face, online and over the phone.
- Significant knowledge and experience in at least two of the following areas:
- Welfare benefits and submitting appeals or complaints.
- Mental health support
- SEN education advice including SEN support, EHCPs and SENDIST tribunals.
- Local authority and other statutory support such as Social Service Assessments and services, complaints, DFG entitlements.
- NHS services, continuing health care either for children or adults.
- Experience of working alongside and liaising with external agencies and organisations
- Excellent problem solving, prioritisation and influencing skills with a belief of empowering individuals
- Experience and knowledge of safeguarding, knowing when to escalate concerns.
- Excellent written and verbal communication skills and high levels of attention to detail
- Willingness to work alone, with the support of line manager, and colleagues in the Charitable Services team.
If you are looking for an environment where you will be nurtured through our strong commitment to staff development (alongside an excellent package of benefits including generous annual leave including your birthday off), then we’d love to hear from you.
For this role, the post holder will be home-based, visiting households within a dedicated region, and on occasion, across the UK (travel expenses covered). Applicants should be car owners (with a full, clean driving licence and business use insurance cover) and/or located within easy reach of a main line railway station. Use of a dedicated home office will also be required.
Some travel to our London office will be required, in line with business need; this is likely to involve up to 20 office visits per annum (reasonable expenses covered), details of which will be discussed with candidates at interview.
The client requests no contact from agencies or media sales.