Communication officer jobs

Are you a proactive and creative Marketeer with significant, demonstrable experience of drafting and delivering effective consumer marketing strategies for a visitor attraction or a high-profile organisation?

The Royal Hospital Chelsea, home of the iconic Chelsea Pensioners since 1692, is seeking a Marketing Manager to help raise public awareness and support for the organisation, including increasing footfall to our year-round site tours and events programme, to help meet its core objectives. 

The successful candidate will have a strategic mindset and proven experience of managing impactful multi-channel campaigns for a respected national institution, ideally in the cultural, charity, military or public sectors. You'll be responsible for marketing a wide range of projects including the recently opened Soane Stable Yard, which is open to the public 7 days a week, working with our partners to promote the Chelsea Heritage Quarter, and further afield with the launch of our Veterans' Outreach programme. 

We're looking for:

We are looking for a proactive and creative marketing professional with at least five years’ experience marketing key initiatives for a recognised public institution or national brand. You’ll be hands-on, and equally comfortable planning campaigns and creating content yourself, with an excellent editorial eye across our different channels and a strong understanding of what drives public engagement.

You must be:

• A proactive strategist and executor, who is experienced in marketing a wide range of projects including ideally events to the public.
• Skilled in creating compelling marketing content across our owned channels.
• Experience of delivering effective advertising campaigns including liaising with suppliers, designers, photographers etc.
• An experienced marketeer - and experience of working in a cultural, charity, military or public organisation would be particularly desirable.

How to apply: Please submit your CV and a covering letter (no more than 500 words) outlining your most relevant experience for this role and setting out why you think you'd be the most suitable candidate. 

Tomorrow’s Warriors, a leading charity dedicated to promoting diversity and inclusion in music, is on the lookout for an experienced Finance Manager. This is a unique opportunity to join a dynamic team and play a pivotal role in our financial operations. If you are a seasoned finance professional with a knack for strategic planning and a commitment to excellence, we want to hear from you!

Closing date Tuesday 6th May

First interview (online) Monday 12th May

Second interview (in person) Friday 16th May

About the role

The Finance Manager plays a pivotal role as a key advisor to the CEO, SMT and Board of Trustees, providing professional insights into financial matters to support effective planning and decision making. You will lead on all aspects of financial management including budgeting, accounting and compliance, financial management of grants and liaison with our auditors.

Please make sure to download the full Finance Manage Recruitment pack before you apply.

Main Duties and Responsibilities

• Monthly/Quarterly reconciliation of balance sheet and Profit & Loss accounts.

• Manage accruals and prepayments.

• Reconcile intercompany accounts.

• Manage Withholding Tax certificates

• Maintain Fixed Asset Register.

• Produce timely, detailed, and accurate quarterly financial reports and cashflow forecasts with variance management, to enable management decision making and for submission to funders.

• Work collaboratively with colleagues to produce an Annual Budget.

• Manage the organisation’s investment platform to maximise investment income and oversee cashflow management.

• Assist with the financial aspects of funding applications and monitoring reports.

• Manage audit compliance and the year-end audit process, providing the necessary information to external auditors.

• Complete statutory returns to Charities Commission and Companies House

• Manage Trustee governance at Charities Commission and Companies House

• Manage Gift Aid processing and HMRC returns.

• Manage all annual insurances and stakeholder pension scheme.

• Line-manage a part-time bookkeeper who oversees the purchase and sales ledger functions, bank payments and reconciliations, processing credit card and expense transactions, donation platform reconciliations and pension auto enrolment compliance.

• Provide ad hoc financial information to the CEO, SMT and Board as required.

• Be an active lead in the financial management of the company providing reports to the SMT, Board and funders

• Lead on providing insight into the financial aspects of the organisation’s activities.

Eligibility to apply: You must be resident in the UK and already have permission by law to work in the UK. Note: we are unable to consider any request to sponsor a work permit application.

Previous applicants need not apply, thank you.

Barnet Mencap has been helping people with learning disabilities and/or autistic adults in the London Borough of Barnet for over 50 years. We provide supported accommodation, leisure and learning activities, information, advice, and guidance, and so much more. All while being committed to equal opportunities and the safeguarding of children and adults.

We know job satisfaction, flexibility, work/life balance, and a great team are incredibly important. So, at Barnet Mencap, in addition to offering 30 days of annual leave per year (including Bank Holidays), we have a TOIL system to allow flexible working. There will need to be some face-to-face work, but there will also be opportunities to work from home and/or have different working patterns as agreed by your manager. Travel expenses can be claimed, at the agreed rate, for journeys that are necessary in the course of your work; and claims for additional expenses will be reimbursed in accordance with our expenses policy. We also have auto-enrolment into a pension scheme with employer contributions in place, and all staff qualify for schemes like the Blue Light card.

We are looking for a focused individual to join our caring, passionate, and diverse team in supporting adults with moderate learning disabilities and autistic adults to live independently in housing situations of their choice. This role gives challenge and satisfaction and will suit someone that has:

• Experience of working with adults with learning disabilities and autistic adults in a community setting
• A good team member
• Understanding of the issues faced by people with learning disabilities and autistic people living independently and the skills to meet their practical, social and emotional needs
• A ‘Person Centred Planning’ ethos
• Excellent communication skills
• Good record keeping skills

The successful candidate will be required to complete an enhanced Disclosure and Barring Service check in line with Section 115 of The Police Act 1997.

This role is ideal for someone who enjoys being at the heart of an organisation’s operations—helping to keep the corporate services running smoothly, so that our Education and Supporter teams can focus on delivering impact through our programmes. 

Both nationally and internationally, public discussion and political debate are increasingly polarised and divided. Social media, fake news and new technologies such as AI can create echo chambers, where claims pass unchallenged, and different views are hard to find. The English-Speaking Union shows that there is a more constructive and collaborative path.  The ESU was founded in 1918 to build greater understanding and friendships between people and nations. We are an educational charity with international reach, with an ESU in over 50 countries. Today our work is focussed on training young people in oracy – speaking and listening skills, in critical thinking and self-expression - to build skilful communicators and engaged citizens and leaders.  

The English-Speaking Union and our work is more important now than ever.  

he Corporate Services team provides essential strategic and operational support across the organisation. Our governance function oversees compliance, risk management, and performance frameworks. The finance team manages budgets, financial planning, and reporting. All of this contributes to effective decision making. We are also responsible for looking after our properties, which includes maintaining oversight of two commercial leases, and maintaining Dartmouth House which is a grade II* listed events venue and our Head Office in Mayfair. 

Purpose of this role  

The Business Support Administrator will provide high quality support to the Board of Trustees and its sub-Committees, and the Chief Operating Officer. This role will work closely with the Executive Assistant to the Director General. 

Responsibilities and Expectations  

• Provide high-quality administrative and organisational support to the Chief Operating Officer, helping to ensure smooth day-to-day operations. 

• Coordinate the preparation and timely circulation of agendas, papers, minutes and action logs for Board and Committee meetings. 

• Monitor and report on progress against Board and Committee actions, ensuring timely follow-up and delivery 

• Support the delivery of the annual Board effectiveness review, gathering feedback and helping to implement improvements. 

• Assist with the planning and delivery of the annual external audit, working with colleagues and auditors to meet key deadlines. 

• Maintain key registers including the Gift & Hospitality Register, Declarations of Interest, and compliance trackers. 

• Facilitate due diligence checks as needed, liaising with legal advisors to ensure accuracy and compliance. 

• Maintain the organisation’s contract register, tracking review dates and supporting internal contract reviews and renewals. 

• Deliver one-off projects and provide flexible support across the Corporate Services team as required. 

Skills and Experience  

• A track record of providing secretariat support, including minute taking. 

• Excellent administrative skills, highly organised with very good attention to detail. 

• A tactful and conscientious individual who can navigate through complex situations 

• Understands the importance of maintaining confidentiality

• A good understanding of charity governance. 

• Strong written and oral communication skills. 

• A motivated self-starter who can quickly translate issues into solutions. 

• A team player who can quickly build trusted relationships at all levels. 

• Strong communication and interpersonal skills. 

• Can confidently and professionally challenge and hold people to account. 

• The ability to manage several projects simultaneously whilst working at a high standard.

• Excellent IT skills including Microsoft Office. 

About Equally Ours:

We’re the UK charity that brings together people and organisations working across equality, human rights and social justice to make a reality of these in everyone’s lives. Our vision is a just and compassionate society, where we are free from harm and can all contribute and flourish, whoever we are, whatever we believe in, and whatever we do and don’t have. A society that is equally ours.

About the role:

We’re on the lookout for a new Director of Policy and Public Affairs, to protect and advance equality and human rights in the UK, by increasing our policy impact and working collaboratively to harness the power of our network.

The Director of Policy and Public Affairs will play an important role in protecting and advancing equality and human rights in the UK. This role will focus on growing our policy and public affairs capacity so that we can achieve the goals set out in Together for Social Justice, our 10-year strategy. 

You’ll develop and deliver high-impact policy influencing strategies on our three big issues of law, climate and investment. This will mean working on vital public policy issues such as embedding equality and human rights in the government’s mission-driven approach, ensuring a strong legal framework of rights protections, improving public awareness of the value of human rights, and creating a work programme to ensure that people’s whose rights are most at risk can lead policy development on climate breakdown.

You’ll have a strong track record of creating innovative policy solutions that influence public policy and secure social change; the ability to forge and nurture constructive dialogue and working relationships across the political spectrum and within civil society, and a deep understanding of how to increase racial justice at systemic level. You’ll be confident communicating complex legal and technical issues in an engaging way that brings their practical impacts to life for a wide range of audiences, including the media. You’ll be skilled at bringing people together and working collaboratively. 

We’re a small team whose strength comes from combining our own lived and professional expertise with that of the leading thinkers and organisations who make up our network. We offer flexible working and lots of autonomy within a collaborative and supportive environment where it’s your job to make things happen. 

Why Equally Ours?

• Generous benefits including enhanced pension, 26 days of annual leave, health and wellbeing support, and more. 

• Flexible working arrangements to help you balance your professional and personal life. 

• A collaborative culture that values lived experience alongside professional expertise. 

If you are looking for an opportunity to use your skills to drive meaningful social change, we would love to hear from you. 

How to Apply: 

Please read through the full job pack and then submit your CV and cover letter (max 2 pages) outlining your interest in the role and how you meet the criteria. Please ensure that you address all the criteria, providing sufficient relevant evidence, including examples, to show how your skills and experience match those required in the person specification. Applications without cover letters will not be accepted.

Closing date for applications: 6th May, 12 noon

We’re looking for someone who is detail-oriented, organised, and skilled with data to join our team. You’ll provide essential administrative support as we continue to create and maintain an intuitive, accessible, and well-maintained directory of services.

By maintaining accurate, up-to-date, and regularly assured data, the project enables local directories, websites, and apps to provide reliable information about community support and services. This shared approach reduces duplication for organisations maintaining service directories and increases awareness of existing services, ultimately supporting early intervention and crisis prevention.

You will play a crucial role in maintaining the quality and usability of the shared dataset, strengthening collaborative relationships across sectors, and improving public access to vital community support services across Dorset.

About you
You’ll have extensive experience providing excellent administrative and project support, including using databases and gathering and analysing data.

You’ll be a skilled communicator with the ability to engage, work with, and build relationships with a wide range of people. An understanding of charities, community groups, and statutory services across Dorset is essential.

You’ll be self-motivated, organised, and proficient in the MS Office suite, with particular confidence in Microsoft Excel.

What we can offer in return
In return we offer a competitive salary and great benefits, including contributory pension scheme, 25 days holiday plus all bank holidays, season train ticket loan, flexible working and much more.

To apply, please download the application pack and return the completed application form before the closing date – Monday 28th  April 2025 at 9:00am.

Finance Manager

We are seeking a skilled and strategic Finance Manager to help shape the future of a newly merged charity supporting Cambridgeshire communities.

Position: Finance Manager
Salary: £41,942 - £45,099 pro rata (depending on experience)
Location: Huntingdon or Cambridge (min. 1 day/week onsite), with flexible home working
Hours: 21 hours per week
Contract: Permanent
Closing Date: Noon, 30 April 2025
Interview Date: Week commencing 12 May 2025

About the Role

As Finance Manager, you will be a vital member of the senior leadership team, overseeing the financial health and sustainability of the charity. Reporting to the CEO and Honorary Treasurer, you’ll lead on financial reporting, compliance, budgeting and strategic planning.

Key responsibilities include:

• Leading the finance function including reporting, forecasting, and compliance
• Advising the CEO and Board on financial strategy and governance
• Managing charity statutory accounts, audits and Companies House returns
• Developing and monitoring project budgets and cost controls
• Supporting payroll, pensions, invoicing and cash flow
• Acting as Company Secretary
• Managing a part-time Finance Officer
• Supporting community groups with finance-related training and advice

About You

You’ll be an experienced finance professional, ideally with charity sector knowledge and a passion for strengthening community impact.

You will have:

• AAT Level 3 or part-qualified accountant status (ACCA, CIMA, ICAEW, CIPFA desirable)
• Strong experience in financial reporting, budgeting and compliance
• Excellent communication and presentation skills
• Strong numeracy and analytical skills
• Proficiency in QuickBooks and Microsoft Office
• Experience supporting audits and managing restricted funds
• Knowledge of Charity and Company Law
• A collaborative, flexible and proactive attitude

About the Organisation

Support Cambridgeshire is the result of a merger between CCVS and Hunts Forum, two organisations committed to helping communities thrive. We offer support, advice, training and advocacy for voluntary and community groups across Cambridgeshire. Our work focuses on four core areas: representation, networks, organisation development and volunteering. Headquartered at the Maple Centre in Huntingdon, we also have offices in Cambridge and work flexibly to serve our communities.

Benefits include:

• 28 days annual leave (pro rata) + bank holidays + birthday off
• Flexible working and hybrid model
• Generous pension contribution
• 5 days personal development annually
• Disability Confident employer

Other roles you may have experience of could include:
Charity Finance Officer, Head of Finance, Financial Controller, Finance Business Partner, Senior Finance Officer, Treasurer, Finance Lead, Company Secretary.

The Freedom Fund
The Freedom Fund is a global non-profit dedicated to ending modern slavery. Since 2014, we’ve invested over $100 million into frontline organisations and coalitions, helping to shift power to local actors and create lasting systems change. Our new strategy doubles down on this commitment, investing in anti-slavery movements, fostering collaboration, and working as a trusted partner to the incredible people and organisations driving this work forward.

Safeguarding Manager

This is a meaningful and high-impact opportunity for an experienced safeguarding professional to support a grantmaking organization that funds more than 175 frontline partners in 10 global hotspots to improve the lives of some of the world’s most vulnerable communities.

Reporting to the Managing Director of Finance and Operations and working closely with colleagues to lead efforts to build internal capacity and embed strong, inclusive safeguarding practices throughout our work. You’ll coordinate a network of safeguarding focal points and champions across teams and geographies, helping ensure safeguarding is an active, everyday part of our organizational culture.

You’ll support management in assessing and mitigating safeguarding risks in our operations and partnerships, and play a key role in responding to safeguarding reports with care, professionalism and integrity.

To thrive in this role, you’ll bring not just safeguarding expertise, but also emotional intelligence, cultural humility and a thoughtful, collaborative approach. You’ll know how to navigate sensitive conversations with care, balance compassion with accountability, and foster trust across diverse teams and partners.

This is a role for someone who is passionate about social justice, experienced in managing safeguarding in international settings, and ready to help shape a safer, stronger organization.

Interview process: 2 stage interview process: week commencing 28th April 2025

Please see the job description for all details.

We are currently offering a rewarding opportunity for a motivated and proactive self-starter to join our friendly and dynamic team.

Advice Worker

Salary: £35,000

Full Time (35 hours per week)

Benefits of working for Wandsworth Carers’ Centre:

• Friendly team and working environment
• Annual leave starts at 26 days increasing to 31 days plus bank holidays 
• Contributory company pension,
• Ongoing training and development opportunities 
• Employee assistance program.

Our Charity:

We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more.  In short, we are the Carer's friend and advocate, often helping Carers through difficult times.

Are you passionate about supporting Carers and making a real impact in their lives? We're looking for a dedicated individual to join our busy team providing welfare benefits advice & guidance to those who need it most.

As the successful candidate, you'll bring your knowledge and expertise to provide vital support to Carers, with a comprehensive and up-to-date knowledge in welfare benefits and recent experience of managing a case load.

You will manage your own caseload while also providing supervision and support to another advice worker. 

Your excellent communication skills will help you connect with and support Carers, while your IT proficiency will enable you to provide effective, efficient assistance.

Key Responsibilities Include:

• Providing advice & advocacy on welfare benefits and housing. 
• Managing your own case load
• Supervision of another advice worker
• Offering guidance and support to colleagues
• Maintaining accurate case records, adhering to AQS standards. 

Essential Requirements:

• Experience of providing benefits advice, guidance and support
• Experience of managing a case load
• Experience of representing clients with external bodies / organisations
• Experience of supporting with benefit appeals through to tribunal stage.
• Knowledge of or ability to understand and use relevant legislation.
• Ability to work across the borough and provide home visits

If you're committed to working in the voluntary sector and want to be part of a dynamic team that makes a real difference, this role is for you!

Unfortunately, we are unable to sponsor candidates. 

Wandsworth Carers’ Centre is an inclusive employer, committed to the continued development of a diverse workforce.

Winston’s Wish is a digital first organisation leading the way in Digital Transformation across the Bereavement sector. This role is new and exciting and will play a vital part in helping Winston’s Wish turn up the dial across our high value fundraising.

The Head of High Value Fundraising is responsible for delivering and significantly growing income from Corporate Partnerships, Philanthropy and Trusts and Grants. Leading a team of committed fundraisers, you will develop a robust strategy that delivers mutually beneficial partnerships, outstanding supporter relationships and long-term sustainable income.

MAIN RESPONSIBILITIES  

Specific Duties 

Leadership

• To lead and inspire the high value team fostering a collaborative and high culture that delivers against income and objectives
• Provide clear and supportive leadership that motivates staff to achieve, develop and grow in their roles
• Undertake quarterly reviews for all direct reports

High Value Fundraising

• Cultivate and maintain relationships with high-value donors, ensuring effective solicitation, stewardship, and follow-up to secure significant contributions (six-figure gifts)
• Build and maintain a portfolio of Trust & Grants supporters. Responsible for researching, approaching and developing compelling applications with a focus on ensuring Trusts & Grants provide a long-term, diverse and sustainable income stream
• Lead the development and stewardship of the Philanthropy board to identify and secure transformational (6-7 figure) gifts and the development of the Business development Board to open opportunities with Corporate Partners
• Write and design a compelling case for support that is tailored to our High Value audiences
• Build a portfolio of corporate partners, including securing high-value, multi-year partnerships. You will work with the team to grow this income stream from prospecting, approaches, applications, pitches, stewardship and providing excellent account management
• Lead on planning and delivering successful high value cultivation events

• Represent Winston’s Wish at fundraising events and meetings with internal and external stakeholders

Strategy, Planning and reporting

• To create and implement a strategy including corporate partnerships, trusts & foundations and major donors
• Lead on developing and delivering effective stewardship journeys and cultivation plans
• Produce regular reports on fundraising activity, analysing performance against targets, and identifying areas for improvement and growth.
• Work with the Director of Income Generation and the Head of Mass Participation Fundraising to develop the annual budget, including leading on monthly performance reports and contributing to quarterly reforecasts and reporting against KPI’s and milestones
• Undertake research and make use of tools to identify potential High Value partners.

Collaboration

• Work closely with the Director of Income Generation, Head of Mass Participation Fundraising, SLT and other teams to maximise high value fundraising opportunities
• Work with the Marketing team to deliver urgent and compelling high value messages tailed for the different audiences
• Work with the Trustees to build networks and increase the reach of Winston’s Wish

All Staff

• Contribute to the vision and mission of Winston's Wish; whilst embedding the values into your daily work activities. 
• Promote equality of opportunity, diversity and anti-racism in accordance with Winston’s Wish policies. 
• Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
• Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).    
• Work to objectives, targets and work plans agreed with your line manager. 
• Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required. 
• Take an active part in the Quarterly review process and participate in training agreed with your line manager. 
• Recognise and champion the lived experience of children and young people with bereavement within your work.
• Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy. 

 PERSON SPECIFICATION  

Essential 

• A proven track record in high-value fundraising, including securing 6-7 figure donations from high-net-worth individuals, trusts, foundations, and businesses
• Track record of converting cold prospects to planned gifts of 6-7 figures
• Demonstratable strong strategic planning skills and the ability to develop and implement long-term strategies to achieve fundraising targets and enhance the charity's mission
• Proven leadership and people management skills, with experience in overseeing multi-disciplinary teams. Essential experience includes team leadership, staff motivation, setting clear objectives, and fostering a collaborative work environment.
• Experience in effectively developing, managing and reporting complex income and expenditure budgets
• Exceptional communication and negotiation skills, with the ability to influence at senior levels and excellent written skills
• Experience of successfully engaging trustees and/or senior volunteer committees to drive philanthropic income.
• Excellent relationship-building and stakeholder management skills
• Strong networking skills with the ability to engage with diverse stakeholders
• A proactive and results-driven mindset.

Desirable  

• Experience in managing, supporting, developing and motivating colleagues in a digital first organisation
• Experience of salesforce or other similar CRM system
• Evidence of continued professional development 

Recruitment Timetable

• Application deadline: Monday 28th April 2025
• Interviews: w/c 5th May 2025
• Interview location: MS Teams

Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

In Memory and Legacy Fundraiser

Are you an empathetic communicator with a passion for helping others honour loved ones through meaningful giving? Join our growing fundraising team and help shape the legacy and in memory fundraising programme for a cause that touches thousands of lives.

Position: In Memory and Legacy Fundraiser
Location: Cambridge / Hybrid (minimum of 2 days per week in the office)
Salary: £26,000 - £28,000 per annum (depending on skills and experience)
Hours: Full-time, 37.5 hours per week
Contract: Permanent

Closing date: Sunday 27th April 2025 – however, we reserve the right to close this vacancy once a sufficient number of applications have been received or a successful candidate is found.

About the Role

Reporting to the Community Fundraising Manager, you will take the lead in delivering our in memory giving programme. You’ll be the first point of contact for supporters giving in memory of a loved one and will also support the development of our legacy fundraising programme.

You’ll manage and deliver campaigns that inspire, comfort, and engage supporters, with a compassionate, respectful approach. From running special events like the annual ‘Walk to Remember’ and ‘Candles at Christmas’ service, to stewarding Tribute Fund supporters and working with funeral directors and solicitors, your work will ensure a meaningful and memorable supporter experience.

This role offers plenty of room to make a genuine impact as part of our new five-year strategy – including the launch of major fundraising campaigns for a new cancer hospital and a new children’s hospital.

About You

To be successful in this role, you’ll be an excellent communicator with a warm, thoughtful approach and strong organisational skills. You’ll be confident working both independently and as part of a supportive team. You should have experience managing multiple priorities and deadlines, and a real empathy for people going through difficult times.

Essential Skills & Experience:

• Excellent written and verbal communication skills
• Highly organised with strong attention to detail
• Experience in managing multiple tasks to deadlines
• Comfortable working independently and as part of a team
• Strong IT and numeracy skills (Microsoft Office)
• Previous experience in a similar fundraising or supporter care role
• Ability to build supportive, long-term relationships with donors
• Positive, empathetic, and motivated personality

Desirable:

• Experience using Donorfy or other CRM systems
• Creative flair and campaign ideation
• Passion for healthcare causes or experience in a hospital charity
• Driving licence and access to a car

You will be asked to send your CV and a cover letter explaining why you are a good fit for the role.

In Return

This is an amazing place to work! Recently voted one of the top 100 hospitals in the world and a leader in the field of healthcare innovation, recognised across the world as a pre-eminent teaching hospital.

You will receive a fantastic benefits package including:

• Pension Scheme
• Group Life Assurance @ 4 x Salary
• Enhanced Maternity and Paternity Pay
• Annual Eye Tests + £65 towards Computer Use Glasses
• On-site Leisure Centre
• NHS Discount Schemes
• Health Cash Plan – Medicash
• Employee Assistance Programmes
• 25 days Annual Leave + Bank Holidays
• Your Birthday Off
• Cycle 2 Work Scheme

We strongly encourage candidates of all backgrounds and identities to apply. Each new team member brings a valuable new perspective and helps us better support our diverse community of donors and patients.

Other roles you may have experience with could include: Legacy Officer, Tribute Fundraiser, In Memory Fundraising Executive, Supporter Engagement Officer, Community Fundraiser, Relationship Fundraiser, Bereavement Fundraiser.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Are you passionate about making a difference in local communities? Do you enjoy working with volunteers and would you like to support people affected by Motor Neurone Disease (MND)?

As a Community Support Coordinator, you will play a key role in delivering and integrating our Community Support Volunteer service. You'll work closely with volunteers, health and social care professionals, and local partners to ensure people living with and affected by MND receive high-quality, accessible, and inclusive support.

Key Responsibilities:

As a Community Support Co-ordinator, you will:

• Lead a team of Community Support Volunteers, recruiting, supporting, and developing them to provide a high-quality service.
• Ensure that support is needs-led, inclusive, and enables personal choice and control.
• Offer guidance to volunteers handling complex care and support issues.
• Respond to enquiries and referrals, providing relevant information and signposting to appropriate services.
• Build strong relationships with care centres, networks, and local partners to integrate community support effectively.
• Support and develop volunteer branches and groups, ensuring they meet local needs and follow organisational policies.
• Identify gaps in care and support services and contribute to plans for improvement.
• Promote collaboration between volunteers, professionals, and people affected by MND to enhance service delivery.
• Facilitate learning and networking opportunities for volunteers.
• Support fundraising and awareness activities alongside colleagues.
• Maintain accurate records and contribute to service development.

About You:

In this role as a Community Support Co-ordinator, you will need experience in managing and supporting volunteers and an understanding of care and support services. You will be committed to delivering inclusive and person-centred support.

We're looking for someone with:

• Experience leading, managing, or coordinating volunteers, ideally in a not-for-profit setting.
• Strong communication, interpersonal, and presentation skills.
• The ability to assess and respond to support needs in a person-centred way.
• Knowledge of care and support services across different sectors.
• Experience working with individuals at risk of harm and their families.
• An understanding of safeguarding and risk management.
• The ability to build and maintain relationships with individuals and partner organisations.
• A commitment to equality, diversity, and inclusive practices.
• The ability to prioritise tasks, plan effectively, and make autonomous decisions.
• Proficiency in using IT systems and applications.
• Flexibility to work outside standard hours when required.
• A full driving licence.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Experience of leading, managing and/or coordinating self-managed groups of volunteers, ideally in a not-for-profit setting.
• Skills to identify, assess, and respond to support needs through a person-centred approach.
• Demonstrable understanding and delivery of care and support services in the statutory, private and/or voluntary sectors including value and challenges of volunteering.

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

This is a home-based role covering North and East London. If you're ready to make a meaningful impact as a Community Support Coordinator and work with a supportive team, we'd love to hear from you!

Contract:  Permanent, full time 35 hours p/week
Salary: £42,375 - £45,824 p/annum
Location:Hybrid - Burford, OX18 4PF 
Closing date:  1st May 2025
Interview date: First Interview - 9th May 2025. Second Interview - 15th May 2025

It’s an exciting time to join as we are undergoing a change programme to implement Dynamics 365 so there is the opportunity to get involved in data mapping and migration activity from our legacy systems!

More about the role

As our Data Manager, you will be responsible for optimising the flow of data into our CRM system, provide oversight of the data lifecycle and ensure data is governed by the necessary policies and processes, which includes data on the pets we help, their guardians and supporters of Blue Cross.

You will be the Blue Cross lead on CRM data and will champion and contribute to the delivery of our data strategy, supporting our vision for our information to be trusted, accessible and used to change the lives of pets and people.

Working closely with Information Services colleagues, you will assist in the evolution and maintenance of the data lake(s)/repositories within the organisation, with a focus on leading the governance of organisational data.

About you

You will be a highly experienced data professional and a keen innovator with a passion for finding new and more effective ways to ingest and migrate data. 

With your significant knowledge and awareness of data management best practice, including ensuring data compliance, you will have experience in processes and routines that mean the highest data quality is achieved.  

You will be an innovative and inspiring manager of people, with a desire to stretch yourself and your team, you will provide coaching and mentoring to ensure Blue Cross adopts new and more effective ways to ingest and migrate data.

You will be adept at discussing technical subject matter with non-technical audiences, to share knowledge and promote the team’s capabilities across the organization.
 

 Knowledge, skills, and experience

• Extensive experience in data management and working with a variety of database solutions
• Proven experience of developing data systems and processes to increase efficiencies
• Experience of working in a data governance role with responsibility for personal data used in a database marketing environment (including strong knowledge of the UK GDPR)
• Experience of collaborating with technical and non-technical audiences, with the ability to adapt communication approach to meet the needs of different audiences and negotiate with stakeholders at various levels
• Understanding of issues in complex organisations of migrating data, whilst achieving and maintaining quality control to ensure that data is of a high standard 
• Strong knowledge of data quality and data governance principles – Master Data Management, Metadata management, Data mapping, data cataloguing

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make a difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can.  We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes: 

• 38 days holiday rising to 43 with service (including Bank Holidays)
• Programmes for physical and mental wellbeing support 
• Free access to GP via MetLife - 24/7 GP services, private prescriptions and more for you and your family 
• Free physiotherapy advice and face to face intervention
• Health cash plan 
• Unlimited access to an employee assistance programme 
• Pension scheme with enhanced employer contribution  
• Claim for professional fees 
• Life assurance  
• 20% discount on Pet Plan pet insurance 
• Enhanced family friendly policies 
• Recognition scheme 
• Annual volunteer days
• Charity worker discounts across a variety of retailers
• Personal development programme

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.

Responsible to: Service Director

Responsible for: Service Delivery team managers and administrator in Loughborough

Hours: 37.5 hours per week

Contract: Permanent

Location: Baca office, Loughborough, England with regular travel to locations where Baca’s services are delivered.

Salary:£36,900 - £41,000 per annum for full time hours

About Us:

Baca is dedicated to welcoming, equipping, and supporting young refugees to feel safe and thrive. We create an inspiring environment that raises hope and strengthens resilience, working in partnership with key external stakeholders. We are looking for a passionate and dedicated Service Manager to lead our young people services in Loughborough.

Overall Purpose: As a Service Manager, you will be an active leader in our vision and mission, ensuring our values are practiced in words and deeds. You will provide leadership for the young people services, ensuring they align with Baca’s vision, mission, and values.

Key Responsibilities:

Service Delivery:

• Lead and coordinate young people services in Loughborough.
• Ensure effective partnerships with social services and key external partners.
• Oversee and develop the service delivery team.
• Act as deputy Designated Safeguarding Officer, ensuring all aspects of safeguarding.
• Manage the service delivery team budget and grant-funded projects.
• Ensure high-quality service delivery in line with our Theory of Change.
• Oversee systems involved in service delivery, working closely with the Operations Manager.
• Manage and mitigate risks in service delivery.
• Ensure compliance with internal and external regulatory expectations.
• Participate in on-call duty as part of the team rota.

Service Development:

• Foster a learning culture, learning from young people and stakeholders.
• Develop young people services in collaboration with the Service Director.

General:

• Support the organisation’s activities and maintain data confidentiality.
• Embrace and reflect Baca’s Vision and Values in your work.
• Treat all staff and young people fairly, adhering to Baca’s Equality and Diversity policy.
• Follow safeguarding procedures and adhere to all Baca’s policies and procedures.
• Work flexible hours as needed.

Person Specification:

Character/Attributes:

• Highly organised, able to work under pressure and prioritise tasks.
• Passionate, humble, disciplined, wise, determined, proactive, self-starter, courageous.
• Aligned with Baca’s values and strategic goals.
• Flexible and able to respond to change at short notice.
• Able to lead with hope, patience, calmness, and tenacity in challenging circumstances.
• Critical and creative thinker, able to innovate solutions and make challenging decisions.
• Resilient, able to work under pressure and meet deadlines.

Experience:

• Proven experience at Senior Manager level in a comparable organisation.
• Experience in delivering young people services and working constructively as part of a team.
• Experience in analysing service delivery challenges and presenting solutions.
• Experience in developing and leading high-performance teams.
• Experience in managing projects with multiple stakeholders, including user engagement and budgets.
• Experience in the charitable sector (desirable).

Knowledge/Qualifications:

• Relevant qualification from a UK recognised professional body (desirable).
• Strong Microsoft Office skills.
• Knowledge of issues faced by unaccompanied asylum-seeking young people.
• Genuine concern for those the charity serves.
• Knowledge of team motivation and support.

Skills:

• Excellent communication and presentation skills.
• Strong organisational, project, and time management skills.
• Strong leadership skills, able to motivate and make difficult decisions.
• Ability to translate vision into financial plans.
• Ability to manage multiple tasks and prioritise workload.
• Initiative and problem-solving skills.
• Ability to make decisions with incomplete information.

Other:

• Ability to drive/travel to all service locations.
• Enhanced DBS check required.

How to Apply:

If you are passionate about making a difference and meet the above criteria, we would love to hear from you. If suitably strong candidates are shortlisted before the deadline, in-person interviews will take place immediately after shortlisting.

Join us at Baca and help us support young people to rebuild their lives and achieve their dreams!